DEVELOPMENT OF SMART CITY IN

DA NANG CITY

Thai Thanh Hai

Head of IT Division
Department of Information and Communications of
Da Nang city
Email: haitt2@danang.gov.vn
Mob: 0969701168

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 VISION 2045
“To develop Da Nang into a major ecological and smart
city, a center of entrepreneurship, innovation, and a FIVE KEY DEVELOPMENT SECTORS
coastal city worth living in Asia.”

Tourism and high quality services associated with real

THREE MAIN PILLARS estate and resorts

Seaports and airports associated with logistics services

Marine
Econo
my High-tech industry associated with smart city and start-
ups
High-
tech
Industry Tourism Information technology industry associated with digital
and economy
high-
quality
services High-tech agricultural and fishery products

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 Architecture
Masterplan of
framework of
Smart City
Architecture framework Smart City
of eGovernment

2000 2014 2020

2010 2018
Application of ICT
in operations of Digital
Put into operation of
local government Pilot of Smart Transformation
Da Nang eGovernment
applications
Information System

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E-Government Architecture Framework (2010) Smart City Architecture Framework (2018)

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 By 2030, Da Nang city becomes a smart city and connect synchronously to the network of
smart cities in Viet Nam and ASEAN region
By 2020: By 2030
Smart Infrastructure, Platform Smart Community
and Data 10% GRDP Applications

6% GRDP By 2025 15% GRDP

Smart Applications

• Expand the MAN Network and upgrade Data

Center
• Establish the Intelligent Operation Center
• Complete the system, application at the
• Complete the traffic monitoring system and
previous stage
environment monitoring system
• Complete the Intelligent Operation Center • Promote data-based innovative
• Online traffic portal entrepreneurship, support innovation
• Complete food traceability system
• Standardize and complete the bases
• Complete Smart travel card, ecosystem, improve competitiveness
databases, build data sharing platform,
• smart school, and create new motivation for
complete the Open Data Portal development
• smart hospital
• Pilot food traceability system
• Expand smart city model in other districts
• Complete electronic medial records and
and urban areas
educational records
• Piloting a smart city model in Lien Chieu
District 5
 Upgrading eGov Transport Electronic Public tree Smart tourism
platform Information Portal hospital Telemedicine
monitoring card
Data Service

APPLICATION
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Online payment Drainage monitoringSmart shool Food origin E-learning
Portal
Online public Smart Fire alarm system Virtual reality
PRIORITY PROJECTS services Water supply tourism
parking Boat monitoring
monitoring
Integration and sharing Smart data analytics Smart Waste
data plaform Forest monitoring hospital
platform management

>100
Food safety
Household database
DATABASE

Data warehouse
Education
Million USD Enterprise
Health
database
Urban spatial database
Citizen database Transporation
Tourism database
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Land database
INFRASTRUCTURE

Intelligent Operation Wireless MAN Smart public lighitng

Million USD Center
Environment
ICT

from city budget Intelligent

Pilot Smart District Monitoring Center
Upgrading DC Transportation Center

Upgrading Intelligent Tourism Security Monitoring

MAN network KPI
Center Center
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2019 2020 2021 2022 2023 2024 2025 6
 Already had
v Intelligent Operation Center
v Smart Public Services Partially, under
v Open Data completion
v Smart Tourism
v Smart Commerce v Smart Public Lighting
v Smart Agriculture v Smart Water Management
v Smart Waste Management

v Intelligent v Smart Education

Transporation v Smart Healthcare
System v Food Hygiene and Safety
v Safety and Emergency services
v Disaster Prevention

v Smart citizen 7

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 Already had
Service and application providers
E-Government Transport Information Security Social listening Partially, under
Citizen Feedback Safety Healthcare Education Tourism …… completion

Services Interface Not yet; under

investment

Security and Service support functions

management E-Government Safety Social Listening
functions Data and
SMART Citizen feedback Information Security Transport computation
CITY Security providers
Healthcare Education Tourism ……
PLATF Interoperability
Monitoring interface
ORM Interfacing functions
Audit
API management Open Data portal
Logging
Data/knowledge functions
Real time Big Database and
Data management Data analysis GIS computation
repository Data
OAM systems
Acquisition/interconnection
functions Abstract Tagging
Configuration
Acquisition Interface
Sensing and
Sensing and data collection system: sensors, RFID, video
infrastructure
providers 8
City infrastructures: water, gas, electricity, traffic
Data Center (TIER III, 170TB) Public Wifi (~430 access points) MAN Network (400 km cable)

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Call center (100 reception desks) 3G, 4G Network (100% coverage)
Piloting to install 4 LoRa gateways at the city center at frequency 920-923 Mhz, the measured coverage
area is about 5km/gateway

Test measurement points Coverage area 10

 560
Specialized databases

Household Database GIS Database

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Citizen Database Enterprise Database
 Data Warehouse Da Nang Open Data Portal
(khodulieu.danang.gov.vn) (opendata.danang.gov.vn or dichvucong.vn)
Collect and process structured data for reporting and Provide 350 datasets in socio-economy domains via
sharing; being expanded for semi/unstructured data web, SMS, API, Zalo

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Centralized model following Service-Oriented Architecture

One stop Document

Email HRM
shop Management

Feedback People and

Public Tree
Application Household Elearning
Managment
Management

Citizen Enterprise risk Food safety

database management management

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• Provide 97% online public services
level 3, 4; 50% level 4
• Integrated numerous online payment
channels of administration fee
(Vietinbank, Napas, MoMo, Ngân
Lượng)
• Integrated Online public service
agent of VNPOST
• Shorten online processing time up to
50% compared with offline
processing
• Public processing progress of
formalities records (SMS, email, Zalo,
Call Center 1022,...)
• Evaluate level of satisfaction of
organizations/citizens towards
dossier-handling agency
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Mini Intelligent Operation Center

v 18 Smart services :
- Monitoring Citzen feedback and
complaint
- Public service monitoring
- Transport monitoring
- Security monitoring
- Social listening
- Information security monitoring
- Environment monitoring
- Covid-19 pandemic monitoring

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Chatbot application in public service information (funded by UNDP)
• Number of questions answered automatically: average 4.000 questions/month
• Saving time: 40 days/month

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Center of traffic monitoring and control: Bus Cruise Monitoring System (on website
• 186 monitoring cameras, license plate recognition and and Danabus mobile application (iOS/Android)
traffic violations detection; tracking blacklist plates for searching and track bus route)
• Sanction of traffic violations through cameras from 2016

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 System of counting traffic flow through camera to
System of monitoring of Thuan Phuoc Bridge Structure
automatically control the traffic lights at Hà Huy Tập –
Huỳnh Ngọc Huệ Intersection (quantraccongtrinh.com.vn)

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• System of security monitoring with 1800 security cameras invested by city budget and 34.500 cameras from citizens and
private organizations;
• Application of recognition technology for urban management: facial recognition, crowd recognition, pavement
encroachment warning, illegal parking warning, detecting the loss of aesthetic of telecommunication cables
• System of boat monitoring and recognition at Thọ Quang Boat Area

Command Center of Public Authority Agency System of boat monitoring and recognition

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 Integrated Environment Monitoring Platform
• Integrated Environment
Monitoring Platform:
• Environment monitoring
stations
+ Lake water: 5 stations
+ Supply water: 1 stations
+ Wastewater: 28 stations
+ Air: 2 stations

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• Production and deployment of 1500 automatic rain measuring stations (Vrain) and 10 flood level stations
• Fire forest detection and warning application in Hai Van Pass

Automatic Rain Measuring Stations Fire Forest Detection

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 Hospital Management Electronic Medical Record
System (16/16 hospitals) (100% population) 22
 Online Enrollment Software
Educational Database and Electronic
Education records

Examination Records Searching Software

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DanangFantasticity Application Tourism Chatbot

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Virtual Reality System at Museum of Cham Multilingual translation system via mobile device

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• Food safety databases
(antoanthucpham.danang.gov.vn)
• Searching via website, SMS, Zalo,...
• Pilot of food traceability via QR Code

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Citizen Feedback Kuuho mobile app: Give-And-Take mobile app DaNang Smart City mobile
mobile app Emergency, Help, Feedback app

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WeGO Award 2014 ASEAN ICT Award 2015

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ASOCIO Smart City Award 2019 Viet Nam Smart City Award 2020

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1 Commitment of local governments through mechanisms and policies

Successful smart city models in some developed cities for reference (Barcelona, Singapore,
2 Rio de Janeiro...) and readiness of technology

Moderate-scale city à ease of deployment of ICT projects with moderately necessary

3 resources

4 Good ICT basis (infrastructure, data, platform, experiences and acquirements)

5 Strong local enterprises and talented IT human resources

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 No standard smart city model for all cities in the world à each city needs to seek its own model
1 adapted to strategy, capacity and practice

2 IoT network (Nb-IoT, LoRa are piloted; 5G is commercial tested)

3 Data sharing between public agencies

4 Change of behavior (public officials, citizen,...)

5 Cyber Security; Privacy and Confidentiality

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 Multi- Partners

One
One Infrastructure
Platform

One Policy

Multi- Applications

Organizations Citizens

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 Hi-tech Park
(1010ha) Software Park #2
(5,3ha)

Software Park #1
(2ha)
IT Park #1
(341ha)

Software Park #3
(3,2 ha) FPT Complex
(181ha)
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THANK YOU

Thai Thanh Hai

Head of IT Division
Department of Information and Communications
of Da Nang city
Email: haitt2@danang.gov.vn
Mob: 0969701168

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