4b - Exhibit A - Internal Audit Activty

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Exhibit A

Internal Audit Activity Report


December 31, 2013
2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
TABLE OF CONTENTS

Page

I. Summary 3

II. Audit Plan Status 4

III. Audit Plan Update 5

IV. Report Recap 6

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
SUMMARY
• Completed 39 audits and projects including 29 financial/operational and 10 information
technology audits.

• Two (2) audits in progress as of 12/31/13.

• Ninety-five (95) percent of the Plan was completed exceeding our performance target of 90%.

• Issued 37 audit reports containing 114 recommendations to improve internal controls/operational


efficiency.

• All issues and recommendations are being appropriately addressed by management and have
either been implemented or are scheduled for implementation.

• As required by professional auditing standards, an independent Quality Assessment Review on


NYPA’s Internal Audit activities was conducted by the Institute of Internal Auditors.

• Internal Audit is organizationally independent and no restrictions have been placed on Internal
Audit work.

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
AUDIT PLAN STATUS
45

40 2

35

30 2

25 Audit Plan
In-Progress
20 41 Completed
39

15 31
29

10

5 10 10

0
Financial/Operational Information Technology Total

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
AUDIT PLAN UPDATE
FINANCIAL INFORMATION TECHNOLOGY (Continued)
 Energy Efficiency – Statewide Program (C) (2) SAP Accounts Payable
 ReCharge NY Customer Revenues (IP)  Electronic Record Management System (Livelink) (C)
 Energy Hedging Transactions (C)  Time Warner Wide Area Network (C)
 NYISO Energy Settlements – LSE (C)  Internet/Intranet Security (C)
 Flynn/Sound Cable Revenues (C) (1) Procurement E-Sourcing Pre-Implementation Review (C)
 Headquarters Procurement (Consulting Contracts) (C) (3) Intrusion Prevention and Monitoring
 SENY Revenues (C) (2) SAP Project Systems
 Energy Efficiency Contractors (SENY) (C) (1) Health Insurance Portability and Accountability Act (HIPAA) Security (C)
 Facility Management (C) (1) SAP Human Resources (C)
 Energy Efficiency Contractors (Statewide) (C) OPERATIONAL/COMPLIANCE
 NYISO Ancillary Services/Transmission Charges (C)
 ReCharge NY Program Management (C)
(2) Headquarters Accounts Payable
 Emergency Management (C)
 Headquarters Travel & Living Expenses (C)
 Lewiston Pump Generation Plant LEM (C)
 Purchasing/Warehousing – SENY (C)
 Safety Program (C)
 SENY Finance & Administration/HR (C)
 Transmission LEM (IP)
 CEC Finance & Administration/HR (C)
 Western Region O&M (C)
 St. Lawrence Finance & Administration/HR (C)
 Fuel Operations (C)
 Headquarters Business Expenses (Consulting) (C)
 500 MW O&M (C)
(1) Navigant Consulting Contracts (C)
 Budgetary Control – O&M and Capital (C)
(1) Headquarters Payroll (C)
 Transmission O&M Follow-up (C)
INFORMATION TECHNOLOGY  Physical Security Program (C)
 NERC – CIP Compliance (C) OTHERS
 IT Disaster Recovery – Niagara (C)
 Vendor Contract Audits (C)
 IT Disaster Recovery – Energy Control Center (C)
 Assistance to KPMG (C)
 SAP Materials Management (C)
 RNY Job Commitment Audits (C)
(1) Audit Added
(2) Audit Postponed C = Completed 5
(3) Combined with NERC-CIP Audit IP = In-Progress
2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the adequacy and effectiveness of Controls are operating effectively, except in the
Energy Hedging internal controls over risk management following areas:
activities related to energy hedging transactions • The Procedure for Energy Commodity &
and verify compliance with established Credit Risk Management is not updated to
policies, procedures and guidelines. reflect the current processes.
• Energy Commodity & Credit Risk
Management does not have established
minimum guidelines documenting the
requirements for the validation of new
hedging strategies.
• The validation of hedge transactions for
conformity against the strategy is not
documented.
• For some of NYPA’s hedge transaction
counterparties, NYPA does not have
International Swaps and Derivatives
Association conforming agreements with
associated Credit Support Annexes (CSAs).

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Review processes, procedures and controls over The following key issues were raised:
Health & Safety the Health and Safety Program. Review Health • There is no support for determining whether
& Safety performance metrics. Verify a reported incident should be included or
compliance with NYPA policies and excluded on the Health & Safety recordable
procedures. Confirm the resolutions of prior incident log.
audit issues. • Documentation supporting Level 2
performance metrics was not readily
available for some sites.
• There are inaccuracies in the reported
quantity of Near Misses and Safety Walk-
Downs.
• There are no written procedures for
providing Safety training to contractors
working at NYPA sites.
• The Safety Training Policy has not been
updated since 1996.
Evaluate the adequacy and effectiveness of The following key issues were raised:
SAP Materials Management internal controls over SAP Materials • More than 500 SAP users have access to
Management activities and ensure compliance confidential and Personally Identifiable
with established policies, procedures and Information (e.g. social security number,
guidelines. vendor bank account number) which was
inadvertently disclosed in the SAP Materials
Management module.
• Vendor master additions and changes are
not being reviewed.

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the effectiveness of processes, The following key issues were raised:
Western Region O&M procedures and controls over plant maintenance • The Monthly Operational Summary Report
and operations, and to ensure compliance with should include the performance targets and
established policies, procedures and regulatory the reasons for significant variances.
guidelines. • The monthly review of outstanding Priority 2
work orders should include an aging analysis
and the status of high priority preventative
maintenance work orders.
• There is no documented review of canceled
work orders.
Evaluate NYPA’s North American Electric • The following key issues were raised to
NERC – CIP Compliance Reliability Corporation (NERC) Critical improve internal controls:
Infrastructure Protection (CIP) Compliance • No action is being taken at the respective
Program to determine its adequacy and facilities to remediate issues and/or
effectiveness and for compliance with the recommendations identified during the
Authority’s policies and procedures and periodic internal assessments.
applicable laws and regulations. • The Technical Compliance Group is
responsible for ownership and monitoring on
some of the NERC-CIP control processes
resulting in a segregation of duties issue.
• The Cyber Security Incident Response Plan
should be updated in a timely manner and
Incident Test Response Plan should occur
annually and evidence should be maintained.
• There is currently no inventory of
information documents that are classified as
“controlled”.
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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate NYPA’s Emergency Management • The Comprehensive Emergency Management
Emergency Management Plan to determine its adequacy and Plan does not have stated goals and
effectiveness and for compliance with NYPA’s objectives, nor does it contain clear lines of
policies and procedures. responsibilities.
• At the St. Lawrence and Niagara Plants, there
is an inability to notify all occupants during
an emergency event in a timely manner.
• Training has not been provided to the sites by
Headquarters personnel, as it pertains to
Emergency Management. In addition,
exercises and drills at the facilities are
infrequent, with little evaluation and follow-
up.
• The current roles and responsibilities of
Headquarters Emergency Management are
unclear in its oversight responsibilities of
Emergency Management activities.
• A comprehensive hazard/vulnerability
analysis is not in place.

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the adequacy and effectiveness of • Actual performance data for the Transmission
Transmission O&M internal controls over Transmission O&M performance metrics should be reviewed by
processes and procedures, including Right-of- supervisory personnel.
Way Vegetation Management Program, • Time and Material invoices should be
Transmission Performance Procedures and approved by the respective Regional
Transmission Line Maintenance Procedures. Foresters.
Verify compliance with NYPA policies and • The Geographical Information System should
procedures. be updated monthly for adequate
management review and monitoring of
results.
Determine that vendor charges were supported, Vendor billings to the Authority were
Energy Efficiency SENY Implementation approved and in agreement with contract terms supported, approved and in compliance with the
Contractors and conditions and the related Customer terms of the contracts and related Customer
Installment Commitment. Installment Commitments.

Evaluate the adequacy and effectiveness of • There were 15 employee records that show
SAP – Human Resources internal controls over SAP Human Resources. different retirement tiers when comparing
Review user access/security controls, Human Resources and Payroll Files.
configuration controls, Employee Master • Controls over the activities reviewed are
Record Changes, Data Interface Validation and operating effectively.
Personal Identifying Information Privacy.

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the adequacy and effectiveness of Internal controls over the ReCharge NY
ReCharge New York Program controls designed to administer the ReCharge Program are operating effectively. There were
NY Program, ensure ongoing compliance with no significant issues raised.
legislative mandates and ensure the program is
being administered in accordance with NYPA’s
governance documents.
Determine that vendor charges were supported Vendor billings to the Authority were
Statewide Implementation Contractors and in agreement with contract terms and supported, approved and in compliance with the
conditions and the related Customer Installment terms of the contracts and related Customer
Commitment. Installment Commitments.

Review procedures, processes and controls over Internal controls are operating effectively. The
budget monitoring, accounts payable, payroll, following recommendations were made:
St. Lawrence/FDR Project Finance & travel and living expenses and human • The process for verifying existence of Plant
Administration and Human Resources resources. Verify compliance with established Assets should be formalized.
NYPA policies and procedures. • Petty Cash funds should not be used to pay
non-Petty Cash items.
Review procedures, processes and controls over Internal controls were found to be adequate and
Clark Energy Center Finance & budget monitoring, accounts payable, payroll, effective. The following recommendations were
Administration and Human Resources travel and living expenses and human made:
resources. Verify compliance with established • The facility should maintain a list of
NYPA policies and procedures. personnel who are authorized to approve
overtime.
• The Petty Cash Policy should be complied
with and non-Petty Cash items should not
be paid from the Petty Cash funds.
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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the IT Disaster Recovery Plan to The Disaster Recovery Plan can be improved
Operation Technology determine if it is adequate to ensure the by considering a recovery strategy that
Disaster Recovery Plan - Niagara recovery of critical systems, applications, data addresses the risk of catastrophic events that
and operations in the Niagara Power Project. would render the Control Room and SCADA
Determine that the plan has been adequately server room inoperable/inaccessible.
tested and updated based on test results.
Evaluate the adequacy and effectiveness of Controls were found to be effective except for
Headquarters Payroll internal controls over Headquarters Payroll and controls over the review of payroll changes.
ensure compliance with established policies, Key issues raised:
procedures and regulatory guidelines. The •Procedures over key payroll processes should
scope of the audit included: be documented.
•Payroll Processing •A detailed review of payroll changes (new
•Processing of Salary Changes, New Hires and hires, salary changes, terminations) processed
Terminations by the Payroll department should be
•Payroll Benefits Deductions performed by the Human Resources
•Processing of Third Party Payments Information Systems group.
•Documentation of the annual reconciliation
process between Ceridian and Benefits should
be formalized.

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the effectiveness of processes, The following key issues were raised:
procedures and controls over: •Supervisory review of certain high priority
500 MW Power Plant •Plant Maintenance Procedures corrective maintenance work orders are not
•Plant Performance Management consistently documented in the Maintenance
•Maintenance Contract Management and Cost System (Maximo).
Control •An independent review of Plant Performance
•General Information Technology Controls Reporting data is not being performed.
•Periodic training covering the review of key
plant operations and maintenance procedures
is needed.
•A formal Disaster Recovery Plan that covers
the recovery of critical operational
applications in the event of a disaster does not
exist.
Evaluate the adequacy and effectiveness of Internal controls are operating effectively.
Customer Billing – ReCharge NY controls over billings to ReCharge NY There were no issues requiring corrective
customers and verify compliance with policies action identified in this audit.
and procedures. The audit covered the
following:
•Customer Billing including Verification of
Billing Rates
•Energy Charge Adjustment
•Recording of Billing Transactions in SAP
General Ledger
•Follow-up on Prior Audit Recommendations

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the adequacy and effectiveness of Internal controls over certain activities
Energy Efficiency internal controls over Energy Services reviewed need improvement:
Programs and ensure compliance with •Document requirements in Energy Efficiency
established policies, procedures and regulatory System (Primavera) should be enhanced to
guidelines. Review the following areas: include evidence of review and concurrence
•Performance Management and Reporting by the Project Manager.
•Project Assignment •Meeting minutes of the Implementation
•Program/Project Authorization Contractor (IC) Assignment Committee should
•Project Management/Cost Control be formalized to include the agenda,
•Credit Risk and Write Off discussion topics and documentation to
•Project Risk Management support the Committee approval of the IC
recommendation.
•A second level review of the MMBTU saved
calculation results in the Primavera System
should be performed.
•Monitoring reports identifying exceptions and
resolution should be maintained on file to
ensure transparency and awareness of non-
compliance.
•Projects that have been closed without a Final
Customer Installation Commitment should be
reviewed for trends and potential higher level
issues.

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2013 INTERNAL AUDIT PLAN
ACTIVITY REPORT
12/31/13
REPORT RECAP
Observations/Findings/
Report Name High-Level Audit Objectives Recommendations
Evaluate the adequacy and effectiveness of Internal controls need improvements in the
NYISO Energy & Ancillary Service controls over the following areas: following areas:
Settlements – Load Serving Transactions •Energy Scheduling •The procedures for reviewing potential
•Energy Settlement NYISO billing anomalies should be updated
•Ancillary Service Settlements and the billing anomaly program tested.
•Allocation of NYISO Ancillary Charges to •Review procedures to ensure forecast data of
ReCharge NY Customers RNY customers were accurately and
•Recording of Energy and Ancillary Service completely submitted to the NYISO should be
Settlements documented.
•Limitation on the current functionality of the
nMarket System leads to inefficiencies in
performing variance analysis procedures.
•An anomaly check should be developed to
verify NYISO Ancillary MWh used to bill
NYPA for Ancillary service charges.

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