PROJECT MANAGEMENT

COURSE OUTLINE

LESSON 1 – COURSE ORIENTATION AND REQUIREMENTS

TOPIC 1 - Introduction to Project Management

Definition of Project Management
Importance of Project Management
Executive View of Project Manager (Roles & Skills of a Project Manager
Phases of Project Management
Common Problems and Solutions in Project Management

TOPIC 2 - The Changing Landscape of Project Management

Global Project Management
Project Management Methodologies
Project Management Frameworks
The Need for Effective Governance
Engagement Project Management
Customer Relations Management
Paperless Project Management
Project Management Maturity and Metrics
Project Management Benchmarking and Metrics
ACTIVITIES/ASSESSMENTS

LESSON 2 – DRIVING FORCES FOR BETTER METRICS

TOPIC 1 - Stakeholders Relations Management

TOPIC 2 - Project Audits and PMO
TOPIC 3 - Scope Creep
TOPIC 4 - Project Health Check
TOPIC 5 - Managing Distressed Projects
ACTIVITIES/ASSESSMENTS

LESSON 3 – PROJECT MANAGEMENT METRICS

TOPIC 1 - Project Management Metrics

Key Requirements
Challenges
Planning the Metrics Program
Performance Metrics
Stability Metrics
Compliance Metrics
Capability Metrics
Improvement Metrics
Implementing the Metrics Program
ACTIVITIES/ASSESSMENTS
LESSON 4 – KEY PERFORMANCE INDICATORS

TOPIC 1 - Key Performance Indicators

Financial
Customer
Process
People
ACTIVITIES/ASSESSMENTS

LESSON 5 – VALUE-BASED PROJECT MANAGEMENT METRICS

TOPIC 1 - Value-Based Project Management Metrics

Customer Satisfaction
Impact
Innovation
Passion
ACTIVITIES/ASSESSMENTS

LESSON 6 – DASHBOARDS

TOPIC 1 - Top Four (4) Benefits of Project Management Dashboards

TOPIC 2 - Dashboard Applications
How to Create a Project Management Dashboard
TOPIC 3 - The Portfolio Management PMO and Metrics
7 Key KPIs for Effective Project Portfolio Management
ACTIVITIES/ASSESSMENTS