Wooyoo 2.0 App User Guide - Jul'23

WOOYOO 2.
0
MOBILE APP USER GUIDE
Getting Started
Version 6.1
www.wooyoo.life
hello@wooyoo.life
Table of Contents Page
Signing Up 3-4
E-Statement 5
E-Invoice 6
E-Receipts 7
E-Interest Billing 8
E-Reminder 9
Allocation of Open Credit 10
E-Payments: JomPAY 11-12
OVERVIEW E-Payments: FPX

E-Payments: Visa/Master
Facility Booking
13-14
13-14
15-17
Feedback 18
Documents / Forms 19
Notice / Feeds 20
Pre-Register Visitors 21-22
Menu Button Page Functions 23
My Property Management 24
Family Members / Tenant Management 25-28
Intercom 29
© 2023 Advelsoft (M) Sdn Bhd (855271-W)
QR Code for WooYoo 2.0 App

*Screenshots are taken from WooYoo Demo App*
iOS Android
Scan QR Code
Click button to
download our
app
Signing Up to WooYoo 2.0 App

Sign Up
1. Scan QR code from 2. Condo Code will be given in 3. Fill in Unit No, Ownership
above page to download your email, if not you can request and Email and Mobile, our
Wooyoo 2.0 App then click from Management office. system will send you 6 digit
on “Sign Up” Fill in the Condo Code, then click pin for verification.
on “Check”
Get E-Statement using WooYoo App *Screenshots are taken from WooYoo Demo App*
1. Open WooYoo App click 2. Select “E-Statement” 3. Statement of Account

on “Accounts” choose your preferred date, generated on screen
then click “Generate
Statement”
Get E-Invoice using WooYoo App

1. Open WooYoo App click 2. Select “E-Invoice” on top 3. Invoice summary of your 4. PDF of your selected
on “Accounts” menu then click on your selected invoice will be invoice will shown on screen
preferred invoice shown on screen then click on
the “PDF”
Get E-Receipt using WooYoo App

1. Open WooYoo App click 2. Select “E-Receipt” on top 3. Summary of your selected 4. PDF of your selected
on “Accounts” menu then click on your receipt will be shown on receipt will be shown on
preferred receipt screen then click on the “PDF" screen
Get Interest Billing using WooYoo App *Screenshots are taken from WooYoo Demo App*
1. Open WooYoo App click 2. Select “Interest Billing” on 3. Summary of your selected 3. PDF of your selected billing
on “Accounts” top menu then click on your Interested Billing will shown on will be shown on screen
preferred receipt the screen then click on
“PDF”
Get Reminder using WooYoo App

1. Open WooYoo App click 2. Select “Reminder” on top 3. Summary of your selected 4. PDF of your selected
on “Accounts” menu then click on your Reminder will shown on the Reminder will be shown on
preferred receipt screen then click on “PDF” screen
Allocation for Open credit using WooYoo App *Screenshots are taken from WooYoo Demo App*
1. Open WooYoo App click 2. Here is your breakdown of 3. You may select your bills
on “Allocate” your remaining credit, click on and click on “Continue” to
“Allocate”. proceed
Make payment via JomPAY using WooYoo App *Screenshots are taken from WooYoo Demo App*
1. Open WooYoo App click 2. Here is your breakdown of 3. Summary page will
on “Pay” outstanding, you may select shown on screen, click on
your bills below and click “Confirm” to proceed
“Pay” again to proceed.
4. Select JomPAY then click 5. Biller Code and Ref-1 is 6. Manually access to your
on “Pay now” generated on screen Bank Account and proceed
*note that your property might not to PAY with JomPAY
have JomPAY Gateway due to
your management did not
subscribe to the feature*
Make payment via FPX or Visa/Master using WooYoo App
1. Open WooYoo App click 2. Here is your breakdown of 3. Summary page will
on “Pay” outstanding, you may select shown on screen, click on
your bills below and click “Confirm” to proceed
“Pay” again to proceed.
OR
4. Select Online Banking, Credit 5. Visa/Master will redirect 6. FPX will redirect you to
Card or E-wallet then click on you to payment page payment page
“Pay now”
*note that your property might not
have FPX/Visa/Master Gateway due
to your management did not
subscribe to the feature*
Facility Booking via WooYoo App

1. Open WooYoo App click 2. Click on “Book Facility” to 3. Select a facility you wish
on “Facilities” book facility to book
Facility Booking via WooYoo App

4. Rules and regulation of 5. Choose your desire date 6. Select Start Time
the facility will shown on then click on “Proceed”
screen, click “Proceed” to
start booking
Facility Booking via WooYoo App *Screenshots are taken from WooYoo Demo App*
8. A summary of your 9. A double confirmation will

7. Select End Time booking details will shown shown on your screen, click
on the screen, click “Book” on “Book” to make booking
to continue
Feedback via WooYoo App *Screenshots are taken from WooYoo Demo App*
3. Key in Title, Select Incident Type,

1. Open WooYoo App click 2. Click on “Add Feedback” Key in the Description of the
on “Feedback” to make new request Request you wish to submit to the
Management. Upon completion,
click on “Submit”, you can upload
image if you wish to.
Documents via WooYoo App

1. Click on “Documents” to 2. From here you may search

view uploaded forms all kinds of forms, PDFs and
documents that are uploaded
by Management Office
Notices via WooYoo App *Screenshots are taken from WooYoo Demo App*
1. View posted notices, click 2. You may browse notice/ 3. Full notice will shown on the
“Feed” on WooYoo App news/ event category screen.
Pre-Register Visitor via WooYoo App

Optional
2. Click on “Add Visitor” button 3. Choose the categories of your

1. Open WooYoo App click visitors, Fill up your visitor’s
on “Visitors” to pre-register a visitor
information, you may save it as
favorite visitor if you wish to, then
click “Submit” when complete
Pre-Register Visitor via WooYoo App

Notes:
Visitors feature may be

disabled due to
Management Office not
subscribed to the feature.
5. You may share the QR Code via

4. Click on your registered WhatsApp, WeChat, etc.. When
visitor your visitor visits your premise they
may flash it to the guard and the
system will verify automatically.
Menu button on WooYoo App
Switch properties to
registered properties with
WooYoo’s coverage.
Reset your password here.
Add family members /

tenant
Management Office’s
information
1. Select Menu button on 2. From here you can make

bottom right of the app some changes and setting of
your accounts.
My Property on WooYoo App
1. Select “My Property” to 2. Click on “Add Property” 3. Key in your Condo Code, then
manage your units/ other click “Check”, Fill in Unit No,
property that are with Ownership and Email and Mobile,
Wooyoo’s coverage once Submit, our system will send
you a 6 digit pin for verification.
My Household on WooYoo App (Family Member)
1. Select “My Household” to 2. Click on “Add Family 3. Read the Important Notice
add your family members / Member” then “Tick” then click on
tenant. “Continue”
My Household on WooYoo App (Family Member)
4. Fill in your family details 5. You may “Enable / Disable”

the permission for them to limit
access on Wooyoo App
features, then click “Submit”
My Household on WooYoo App (Tenant)

1. Select “My Household” to 2. Click “allow” My Tenant, 3. Click “Add Tenant”

add your family members / then click on “Tenant Access
tenant. Control” and “My Tenant”
My Household on WooYoo App (Tenant) *Screenshots are taken from WooYoo Demo App*
4. Read the Important Notice 5. Fill in all the tenant details, 6. You may “Enable / Disable”
then “Tick ” and upload your tenancy the permission for them to limit
agreement access on Wooyoo App
features, then click “Submit”
Intercom via WooYoo App

Important Notes:
The Intercom Call function

is made through user’s
phone call. Standard Telco
charges apply.
1. Open WooYoo App click 2. Choose to call Guard /

on Intercom Management office

Wooyoo 2.0 App User Guide - Jul'23

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WOOYOO 2.

OVERVIEW E-Payments: FPX

QR Code for WooYoo 2.0 App

Signing Up to WooYoo 2.0 App

1. Open WooYoo App click 2. Select “E-Statement” 3. Statement of Account

Get E-Invoice using WooYoo App

Get E-Receipt using WooYoo App

Get Reminder using WooYoo App

Make payment via FPX or Visa/Master using WooYoo App

Facility Booking via WooYoo App

Facility Booking via WooYoo App

8. A summary of your 9. A double confirmation will

3. Key in Title, Select Incident Type,

Documents via WooYoo App

1. Click on “Documents” to 2. From here you may search

Pre-Register Visitor via WooYoo App

2. Click on “Add Visitor” button 3. Choose the categories of your

Pre-Register Visitor via WooYoo App

Visitors feature may be

5. You may share the QR Code via

Reset your password here.

Add family members /

1. Select Menu button on 2. From here you can make

My Household on WooYoo App (Family Member)

4. Fill in your family details 5. You may “Enable / Disable”

My Household on WooYoo App (Tenant)

1. Select “My Household” to 2. Click “allow” My Tenant, 3. Click “Add Tenant”

Intercom via WooYoo App

The Intercom Call function

1. Open WooYoo App click 2. Choose to call Guard /

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