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SELF Reflection Learning Journal Assignment ( MGT 162)

fundamental of management (Universiti Teknologi MARA)

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SELF REFLECTION LEARNING JOURNAL

MGT162: INDIVIDUAL ASSIGNMENT

GROUP: MGT162AG1
FACULTY OF ACCOUNTANCY
PROGRAM: AC110 – DIPLOMA IN ACCOUNTANCY

PREPARED BY:
MAXIMILIAN MAC DONALD NUSIUS
(2022834592)

PREPARED FOR:
MADAM CYNTHIA ROBERT

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TABLE OF CONTENT
No Content Pages

1. INTRODUCTION ON SELF 1

2. AREAS OF STRENGTH AND WEAKNESS 1-2

3. SUMMARY OF THE CHAPTER LEARNT 2-4

4. WHAT I LEARNED FROM THESE CHAPTERS 5-6

5. DIFFICULTIES/CHALENGGES I ENCOUNTERED 6

6. THE REASONS FOR THE DIFFICULTIES/CHALLENGES 7

7. THE STRATEGIES THAT I USED TO GET THROUGH THESE 7-8

PROBLEMS

8. MY THOUGHTS AND FEELING REGARDING THE CHAPTERS 8

9. CONCLUSION 8

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INTRODUCTION ON SELF
Maximilian Mac Donald Nusius is my name, and I'm 19 years old. I took the
Diploma in Accountancy and am currently enrolled in my first semester at the
University Technology Mara (UITM) branch in Sabah. I was born and raised in
the peaceful village of Kg. Limputong with my three siblings. Right now, I'm
trying my best to settle into university life. This assignment is about a reflection
on my learning experience on Communication (Chapter 8), Quality (Chapter 9)
and Islamic Management (Chapter 10) for the course Fundamentals of
Management (MGT 162). I've provided summaries for each chapter that
describe the difficulties I had learning each one and how I overcome them.

AREAS OF STRENGTH AND WEAKNESS

A man is a blend of his good points and bad points. Both of them are a
person's personality. One's attitudes, behaviours, and ways of thinking reflect
both their strengths and limitations. Some people are born with several
strengths, but others must gradually develop them. Everyone, however, needs to
focus on their individual limitations. Knowing your talents and weaknesses is
crucial for personal development.

To begin with, I believe my strength is my curious personality. I strive to

learn more than what is taught in the textbooks and avoid cramming the
subjects. This forced me to learn on my own, using various resources such as
books and the internet. Furthermore, as e-learning becomes more popular, it is
getting easier for me to learn on my own. Sometimes I get the impression that I
want to learn more than what the lecturer and course texts deliver in the

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classroom. This allows me to use the internet to excite their minds, which can
serve as the foundation for effective education.

As for my flaws, they are quite easy for me to identify. I'd say I'm a slacker
when it comes to learning subjects that don't interest me. I'm unwilling to put up
the effort to learn things that I'm not interested in, which is easily my worst
habit because success does not come without effort. I also have a poor tendency
to put off tasks like homework and studying until the last minute. The only
thing that motivated me to work was a sudden surge of enthusiasm brought on
by seeing successful people on the internet and desiring to be like them
someday. Not only that, but the nearing deadline forced me to complete my
work and try my best to avoid procrastination in order to meet the deadline for
submitting my assignments.

SUMMARY OF THE CHAPTER LEARNT

Chapter 8: Communication
The act of communicating involves conveying information to others in an
effort to elicit a reaction. A manager needs to interact with employees
effectively so that every work is completely flawless. There are eight
components that make up the communication process:

Channel Sender Encoding

Noise 8 Elements
Message

Feedback Decoding Receiver

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And there three types of communication:

Verbal Non-Verbal Technological

Communication Communication Communication

Eight barriers to effective communication:

Different Lack of trust between
Time Pressure sender and receiver
Cultures

8 Barriers Language
Poor Listening
Characteristics

Information Gender Differences

Noise
Overload

Chapter 9: Quality
Chapter 9 discusses the quality component of management. This chapter
raises the issue of how a company's offerings—including its products, methods
of production, and use of resources—can improve customer happiness. By
breaking down and analysing how the business functions, how it can be
improved, what kinds of issues it is now facing and what is causing them, how
to best and most effectively address them, and how it could be improved, we

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must think about how we can improve. To ensure that our performance is
improved from the start, we must assess each of these factors.

Chapter 10: Islamic Management

The guidelines of Allah SWT apply to every facet of Muslim life. Islam
strives for a just and truthful society. Islam enables people to comprehend one
another's behaviour and coexist peacefully in both this world and the one
beyond, bringing peace and prosperity. In order to achieve both short- and long-
term objectives, management entails maximising both human and material
resources. Since the time of Prophet Muhammad SAW, the Islamic
management philosophy has proven to be practical. It also gives us clear
instructions on how to have a balanced and just life in terms of money. This
government is a reflection of the teachings of Prophet Muhammad SAW, as
seen in the Quran and Sunnah. Islamic management organises management in a
way that is consistent with Islamic principles and practises by applying
knowledge from disclosed resources and other Islamic references. Islamic
management principles place an emphasis on directing managers to be better in
their organization.

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WHAT I LEARNED FROM THESE CHAPTERS

Chapter 8: Communication

I discovered that when imparting knowledge to others, we must be alert for

noises to ensure efficient delivery. This will make it easier to provide complete
information without omitting any specifics. Receiving feedback from the
message's recipient is critical so that they can communicate their ideas or
concerns regarding the communication. Sometimes the use of complex syntax
prevents others from understanding the message. I've come to realise that how
well people understand you—not how well you speak—is the most important
aspect of communication. Effective language use is the key to communication.
When delivering messages, pay closer attention to the recipients because they
could be distracted by a variety of problems. As a result, the communication is
misreceived and misinterpreted. Another crucial aspect of communication is the
use of the proper channel, due to the fact that only a few places have reliable
internet connections for online meetings.

Chapter 9: Quality

I discovered that maintaining quality is essential for the expansion of any

business enterprise. The only option for a business to thrive in today's market,
with its constant increase in competition, is to adapt. Consumers constantly seek
to improve the quality of their lives, so it stands to reason that businesses would
also need to raise the quality of the products and services they provide in order
to satisfy these demands. A firm's or business organization's processes and
methods must also be improved in order to achieve quality in commodities and
products. If not, a company won't be able to survive in the ever-changing
industry and would probably lose clients.

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Chapter 10: Islamic Management

The Islamic Management chapter claims that it has been practised ever since
the advent of Islam. I discovered that by applying Islamic management
principles, a successful outcome may be expected in the majority of situations. I
gain a better understanding of how Islam's influence on management
outperforms that of other management viewpoints. The qualities and values of
Islamic leaders, Islamic management concepts, and Islamic Whether they are
official or informal, all management roles stress the significance of
incorporating Islamic beliefs into the workplace. be honest and accountable;
consider the whole, not just yourself; and work on being polite in your
communication .The responsibilities of planning, organising, leading, and
controlling are all included in Islamic management.(POLC), which differs
slightly from traditional management. In terms of Islamic management, POLC
is centred on Islamic doctrine and adheres to the Sunnah.

DIFFICULTIES/CHALLENGES I ENCOUNTERED
I don't have many issues attempting to understand the chapters. But when I
initially learned about the chapters, I found it difficult to understand them. The
fact that the lesson was delivered online using Google Meet concerns me greatly
because the internet connection in the dorm isn't particularly reliable. The video
lags so much during lectures that I frequently lose my place. plus the noisy
surroundings. Additionally, since I don't have a laptop, I always use my phone
during online classes, which makes me less interested in them. I could have
seen the text and the slides the lecturer had produced or given me more clearly
if I had a laptop, which would have made things simpler. I still find it tough to
focus and listen to the lecture because of my surroundings. Throughout the
online class, I frequently feel sleepy, lethargic, and demotivated.

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THE REASONS FOR THE DIFFICULTIES /

CHALLENGES
To begin with, it is challenging for me to process everything because I lack
the fundamental information and am learning about this course for the first time.
Due to my shyness, I am unable to directly ask questions during online classes.
In addition, the poor internet service in the dorms distracts me and keeps me
from concentrating on the lecture video. People always talk loudly while
playing with their phones when hanging out with their friends. Without realising
it, they will be laughing and shouting while playing computer games and
making keyboard noises, annoying the students who are taking online courses or
trying to study. I frequently discover myself dozing off during the online course,
just as it is about to end.

THE STRATEGIES THAT I USED TO GET THROUGH

THESE PROBLEMS
I always take the time to read up on any topic after the lecture to better
comprehend it. I have a reference book for the lecture. In order to relieve some
stress, I also work out in the evening. I think it will benefit me both in terms of
my schooling and my overall outlook. Also, for whatever reason, I can only use
the internet when I'm in my room. In fact, my bed is where the internet signal is
the strongest, so I can only hope for the best so that the internet doesn’t go
crazy. In addition, when dealing with distracting noises or sounds during online
lectures, I wear earbuds so that I can focus more on the lecture video. Before the
class begins, I ask my roommates to be quiet so that I can concentrate on the
lecture. When my friends want to play games, listen to music, or have an online
meeting, I tell them to use earphones. When I have lessons in the morning, I try

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not to sleep too late so that I may maximise my energy for the day and focus on
whatever the lecturer has prepared for me.

MY THOUGHTS AND FEELINGS REGARDING THE

CHAPTERS
While studying these chapters, I realised that they weren't only teaching me
how to run a business; all of these skills can be used in real life. I realised that
management is not only related to business; it is related to many parts of life.
from how we spend our time, how we connect with others, and what principles
we choose to follow while attempting to get to the next day. All of these are
important aspects of how we govern our lives. They are not isolated since they
are all interconnected. We may not pay much attention to it when it is not
required, but it is really beneficial when we do. Overall, I feel like I learned
something new or gained better knowledge of what I already knew, because
simple does not imply easy.

CONCLUSION

To summarise, I believe that management is a tool for improving the

efficiency of certain operations. Good management does not arise out of
nowhere; rather, it is the result of a series of procedures. Every action is a cog in
a machine, and when one cog breaks, the entire machine crumbles. The
management system is operational after all of the machine's parts are in place,
and an individual's or enterprise's goals may be realised. Not only that, but this
journey is beneficial to me in a number of ways. It teaches people patience,
encouragement for one another, teamwork, and the importance of not giving up
easily.

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