IAM Senior Specialist Analyst JD

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 Work Experience: Minimum 5 – 7 years
 Technology Stack: IAM, ITSM
 Good knowledge in supporting Identity and Access management operations.
 Having at least + 5 year of experience in IAM operations. Experience in toolset like OIM or
SailPoint is preferred.
 Client interfacing skills with strong communication skills.
 Good Knowledge of LDAP, database, SQL and UNIX commands
 Strong knowledge of SQL Scripting & Linux is mandatory.
 High analytical skills.
 Incident handling and service request handling of all P1, P2 and P3 issues for User Access
Management.
 Apply tactical workaround & Analytical skills for Troubleshooting and Analysis of issues and
errors within applications and implement potential resolutions.
 Enable / Disable User ID, carry out password reset via IDM console.
 Carry out minor enhancement in user form, organization membership, Identity Template, etc.
 Coordinate with Vendor and additional teams as per requirement to maintain health and uptime
of IAM application environment.
 Must be aware about Joiner Mover & leaver Constructs.
 Policy and configuration changes within the IAM application environment.
 Log analysis to identify potential or existing errors and follow SOPs to resolve such issues.
 Implement patches as per patch deployment steps provided by application/platform vendor.
 Responsible to monitor the reconciliation functions, determine how often and when
reconciliation takes place, and respond appropriately to situation causing failure during
reconciliation.
 Produce monthly reports covering number of users provisioned / de-provisioned, number of
password reset cases, number of inactive / disabled users and update SOP’s, Rub Book
documentation etc.
 Knowledge in Service Management.
 Handling MIM bridge and coordination with MIM with resolution mindset.
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