The document summarizes the professional experience of Kevin Deysenroth, including 20 years of executive leadership experience in business development, operations management, and project management across multiple industries. He has extensive expertise in healthcare operations improvement, new system implementations, and turning around underperforming operations.
The document summarizes the professional experience of Kevin Deysenroth, including 20 years of executive leadership experience in business development, operations management, and project management across multiple industries. He has extensive expertise in healthcare operations improvement, new system implementations, and turning around underperforming operations.
The document summarizes the professional experience of Kevin Deysenroth, including 20 years of executive leadership experience in business development, operations management, and project management across multiple industries. He has extensive expertise in healthcare operations improvement, new system implementations, and turning around underperforming operations.
Deysenroth@aol.com SUMMARY Executive leader with extensive management experience in achieving revenue, cost, productivity, and delivery goals. Laser focus in the development of vision and strategy; turn around underperforming operations; driving timely and clear decisions; and leading highly skilled, cross-functional teams in the design, development, and launch of leading solutions. Multi-industry and international experience. CORE COMPETENCIES Business Development & Sales Cycle Flexible, Clear, & Effective Communication Team Building, Mentoring & Leadership Problem Solving & Change Management Project & Program Management (PMP) Start-up & Turnaround Operations Healthcare Operations Improvement (e.g. Quality Assurance Control, Standards, IV&V, & front, middle & back office operations) Implementation (e.g. MITA, ISO 9000, ICD-10) New IT System Implementation Process Simplification & Optimization PROFESSIONAL EXPERIENCE ERNST & YOUNG, LLC, San Francisco, CA 2010 - present Global leader in advisory services with a focus in healthcare and revenues in excess of $21B Senior Manager – Advisory Health Care Practice (July 2010 – present) Serving in a leadership role in building the new advisory healthcare payer and PBM practice. Leading business development efforts resulting in initiating and building a footprint for key clients Led a full strategy development, current state assessment, and key vendor analysis for a leading PBM and assisting in driving operational results based on the developed strategy. INGENIX, a division of UnitedHealth Group, San Francisco, CA 2009 - 2010 Premier, data-driven and exclusively healthcare consulting organization with revenues in excess of $4B Director – Ingenix Consulting, Commercial Health Care Practice During tenure successfully drove business development, delivery, and intellectual capital creation. Led business development efforts resulting in close to $2M in sales to external commercial client, 1st year Led a turn around program for a New York health payer (15 consultants & 50 client resources) for a full claims system platform and peripheral systems conversion and implementation. BOOZ AND COMPANY, formerly Booz Allen Hamilton, San Francisco, CA 2008 - 2009 The oldest top tier Strategy and Management Consulting firm in existence with revenues in excess of $1B Senior Associate – Commercial Operations and Health Care Practice Led business development efforts and project delivery to support full operations strategy development, analysis, financial modeling, and decision making for payer, ancillary services, and pharmaceutical verticals. Led a client through a process redesign effort that reduced billing suspense dollars by $3M+. Led a merger and acquisition medical management project aligning policies that had a $1B magnitude. Led business development efforts including new and add-on sales resulting in approx. $1M in revenue. ACCENTURE, El Segundo, CA 2003 - 2008 $19.7B leading global provider of Consulting, Technology, and Outsourcing Services Manager – Health Care Practice (2003 – 2008) Led large-scale contractual services projects and business development efforts in the Health Insurance Payer, PBM, Retail Pharmacy, Medicare (e.g. Part D), Medicaid (e.g. MITA, MMIS), Provider, strategy, prescription drug, e-Prescribing, Electronic Health Record, and Point of Care Market around the design, KEVIN DEYSENROTH Page 2 redesign, standardization, optimization of processes and implementation of systems resulting in improved efficiencies, business unit alignment, and cost optimization. Developed strategy and led two implementations of a payer funded and guided e-Rx / EHR Projects that supported more than 20,000 physicians with a $30M+ exposure to implement new technology. Worked with various clients to support IT initiatives including: created data links from active applications and data warehouses to other organizations, led a mapping project between NCPDP and HL7 standards, consolidated IT applications (claims systems), provided expertise for strategy guidance for key initiatives including M&A, business process and cost optimization work. PACIFICARE HEALTH SYSTEMS, Cypress, CA 2001 – 2003 $11B Managed Healthcare Payer, acquired by United Healthcare, with a 6 fold stock increase during tenure Consultant – Business Transformation (2002 – 2003) Responsible for providing technical, business and consulting expertise on issues with broad and strategic impact by identifying business needs, and then providing and directing solutions. Project Manager – Corporate Operations (2001 – 2002) Identified, managed, implemented and tracked key process improvement initiatives that affected a variety of areas and created new efficiencies and cost savings. Projects dealt with legal and regulatory, process design and redesign, database creation, financial analysis and many others that supported organizational goals. Saved $16M over 3 years and retroactively collected $4M by managing a COB project between Membership Accounting & Claims by aligning claims payment-processing methods to regulations. Saved over $2M a year through process improvements of the Membership Accounting Department. Designed and developed key purchasing models (RFI, RFP and analysis tools) for a company-wide consolidated billing solution resulting in the selection of a single vendor. HATCH & KIRK, Seattle, WA; Norwalk, CA 1994 – 2001 $70M international manufacturer of heavy diesel engines, industrial components and equipment Sales Director (1999 – 2001) Managed a team of 30 sales professionals, P&L of $5M, and organized 5+ trade shows annually. Developed new contract review process and managed implementation of a company wide CRM sales software solution. Increased account revenues 50% by new sales programs and customizing proposals to support clients. Product Development Director (1998 – 1999) Led and managed a team of engineers, purchasing, and vendor development professionals. Reduced purchasing costs $500,000 in the first year by identifying key products to service customer base. Quality and Internal Audit Director (1996 – 1998) Managed 350+ employees through the implementation of 7 ISO 9000 Quality Management Systems. Developed and implemented new processes and procedures for Export Business (50% of sales) resulting in 90% improvement in order execution and 29% increase in revenue. Accountant and Financial Analyst (1994 – 1996) Maintained general ledger, financial and accounting functions (i.e. A/R, A/P, Tax, Payroll). Managed implementation of new ERP accounting system, and managed outside audit firm. EDUCATION MBA, Finance and IT, University of California, Irvine, CA B.A., Finance, Washington State University, Pullman, WA CERTIFICATIONS Project Management Professional (PMP) – Project Management Institute (PMI) – No. 451432 Certified Quality Management Systems Lead Auditor (RAB/ASQ) – No.Q06854 KEVIN DEYSENROTH Page 3 PROFESSIONAL AFFILIATIONS National Council for Prescription Drug Programs (NCPDP); Project Management Institute (PMI); American Society for Quality (ASQ); American Society for Resource Management (APICS)