TON DUC THANG UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

DEPARTMENT OF ENGLISH

REPORT ON
CAREER ORIENTED INTERNSHIP 2

Full name: Nguyễn Thị Bảo Trâm

ID. No.: 02000232
Class: 20000102
Course Code: 000108
Lecturer: Đỗ Thị Hoa Quyên

Ho Chi Minh City, August/2023

 ASSESSMENT

ASSESSMENT RESULT

Orientation
At company Report TOTAL RESULT TOTAL RESULT
Paper
(30%) (50%) (In numbers) (In words)
(20%)

Examiner 1’s signature & full name Examiner 2’s signature & full name

Rubric / Criteria :

1. Content (6 points):

2. Format (2 points):

3. Language, expression, spelling errors (2 points):

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Table of Contents
CHAPTER 1: INTRODUCTION................................................................................1
1.1. Company’s Description:...................................................................................1
1.2. General description of the internship department:............................................2
CHAPTER 2: DESCRIPTION OF INTERNSHIP......................................................3
2.1. Description of the internship:...........................................................................3
2.2. Advantages and Disadvantages:.......................................................................4
2.2.1. Advantages:...............................................................................................4
2.2.2. Disadvantages:...........................................................................................4
2.2.3. Conclusion:................................................................................................5
CHAPTER 3: PLAN FOR FUTURE CAREER.........................................................6
CHAPTER 4: RECOMMENDATIONS.....................................................................6
 CHAPTER 1: INTRODUCTION
During the Summer Semester of the school year 2021-2022, I was able to
participate in an internship at the VES Foreign Language School as a content creator and
fan-page manager. I have had an interest in writing for a long time; however, I have never
got a chance to be a content creator in business field. By being a Content Creator intern, I
can enhance my knowledge in Education and Business Field. In addition, writing expands
my vocabulary and increases my capacity to formulate thoughts. Content creation is a
career that can stay firmly and develop thanks to the technology development. Therefore, I
believe this will be a stable and growing job in the future.
I have a chance to complete my internship successfully thanks to the support of
many units. I would like to thanks to Ton Duc Thang University and Foreign Language
Faculty creating conditions that enable me to learn, experience, and support my future
career. I would like to extend my sincere thanks to Ms. Do – my instructor of Ton Duc
Thang University for creating and supplying favorable conditions to complete this
symposium.
To Hoi Viet Anh Foreign Language Company Limited, I would like to thank you
for the opportunity to be your Content Creator. I can confidently say I wouldn’t have
grown and learned as much as I have these past 4 weeks without your constant support. I
am incredibly grateful to my internship supervisor, Ms. Nguyen, for their invaluable
guidance and support throughout my internship. Throughout the internship, Ms. Nguyen
took the time to give me invaluable insights. She provided me with clear direction, and she
was always available to answer my questions and provide valuable feedback. Her
constructive feedback helped me to improve my skills and approach to my tasks, and their
encouragement kept me motivated and focused. I am deeply thankful for Ms. Nguyen’s
time, effort, and for her commitment to my success.
1.1. Company’s Description:

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 Hoi Viet Anh Foreign Language Company Limited (abbreviated as VES) was
established in 2016 for students' educational development in accordance with the
regulations of the Ministry of Education and Training.
The company currently establishes two foreign language centers which named Hoi
Viet Anh Foreign Language School and Lien Viet My Foreign Language School, including
six branches in Nha Be district. Hoi Viet Anh Foreign Language Company Limited
Company is currently operating with 3 main departments including: Director, Office
Administration Department, and Admissions Deparment.
With seven years of establishment, Hoi Viet Anh Foreign Language Comany
Limited has developed rapidly and become one of the prestigious foreign language centers
in Nha Be district in particular and Ho Chi Minh City in general. During 7 years of
operation, the center has constantly affirmed its role and position in the English Teaching
field by providing and teaching a lot of qualified and useful courses to students in many
categories such as Preschool English, Children's English, Teenager English, IELTS Test
Preparation, English Communication, Grade 9 and 12 Graduation Exam Preparation.
Not only focusing on one training method - teaching and learning, Hoi Viet Anh
Foreign Language Company Limited combines many creative methods to help students
gain confidence, integrate and deepen their understanding more about lessons through
interesting extracurricular sessions. In particular, the teachers at centers are always
dedicated, enthusiastic, and deeply trained.
Besides training English skills for students, Hoi Viet Anh Foreign Language Center
also contributes a part to social activities such as providing scholarships for excellent
students, organizing extracurricular activities to help students develop and reveal their
natural abilities.
1.2. General description of the internship department:
Description about Office Administration Department: The department that takes
charge of overseeing the day-to-day operations of an office. In VES Company, the Office

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Administration Department consists of Administration Manager, Accountant, Receptionist,
Teacher, and Content Creator.
CHAPTER 2: DESCRIPTION OF INTERNSHIP
2.1. Description of the internship:
During the internship, Ms. Nguyen - the director of the center as well as my
instructor divided these tasks including:
- Opening the fan-page and checking all the messages.
- Conducting parents’ information for the consultant department.
- Checking recent posts to see if there was any comment that needed to reply.
- Maintain the good relationship between the center and the customers.
- Keeping fan-page active everyday by creating diverse content.
- Taking photos, filming and editing video of classes at the center.
- Being guided on office-related work such as working style at the center, how to
communicate with parents at the center as well as on the fan-page.
- Helping colleagues to meet and see off all the students when it was in peak time.
- Researching: how to find the suitable content, how to attract customers, and how
to choose the right images to post on the fan-page.
- Critical thinking and writing (21 posts):
 The center’s summer course (2 posts)
 VES classroom atmosphere
 Starters exam results on March 26, 2023.
 New course promotion (2 posts)
 Honoring excellent students
 A literacy class at the summer courses
 Some popular Cambridge certificates for children
 Scholarships for children in Phu Yen province
 Vocabulary about emotions, animals, weather (3 posts)

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  The certificate awarding ceremony for students (2 posts)
 The moment of Creative Drawing Class
 The interaction in VES classroom
 A wonderful moment with foreign teachers
 Some notes for the YLE test
 Creative Drawing Class moments, course enrollment
 Summer English Class moments.
2.2. Advantages and Disadvantages:
2.2.1. Advantages:
The guide as well as all the colleagues are very helpful and thoughtful, and the
working environment that the center created is extremely comfortable. They never
hesitate to explain all my questions and join in a hand to help me do the job as good as
possible. This friendliness and enthusiasm help me to not be afraid as it’s the first time in
an environment that full of strangers. Moreover, the tasks are clear and feasible. Until the
last days of my internship, Ms. Nguyen still help, guide me to present forms, and answer
all my queries in the report.
Being a content creator is a chance for me to develop my interest and my strengths
in writing. During my internship, I have better understand my own strengths and
weaknesses. I also learn and discover new knowledge in content creating.
It’s also my first time meeting and connecting with many children, so I can get to
know them more. Working in VES Language School give me chance to get in touch with
many kids and to know that every kid has different characteristics. It is very interesting. I
don’t just work on my laptop, but I also guild and help them in their social, educational,
and emotional development. Moreover, it helps me to be more patient and thoughtful.
2.2.2. Disadvantages:
Although I have a passion for writing, I have never taken on the position of
business content creator before. Therefore, I still have many shortcomings and
difficulties, and it takes me a short time to keep up with the work schedule. I have to face
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with some problems such as running out of ideas. However, the guide as well as all the
colleagues are very patient, helpful, and thoughtful.
The second problem that I have to face with is communication. My personality is
quite introverted, so contacting and getting to know new people is a bit difficult for me.
However, the colleagues take the initiative to start a conversation, and they makes me
gradually feel more familiar with the center.
2.2.3. Conclusion:
After four weeks of internship, I had known what the future job would be related
to. making content is not just writing, but it is an extensive process that must be
thoroughly explored. Moreover, being a content creator will also need a lot of related
skills. In communication and team-work skills, I learned how to treat parents, staff, and
students with courtesy. I must respect for superiors; however, be clear and
straightforward to bring the highest work efficiency. For customers, all the words given
must be accurate and certain. When the center is in trouble, employees can stand for the
company's point of view, but they need to use the most gentle and persuasive words. In
work-ordering skills, I learned how to arrange work in a reasonable and logical way and
clearly plan the content of work to be done every day. Moreover, I always planned a time
to handle arising, or delayed work for some objective reasons. In particular, always have
to classify which jobs need to be completed first and which can be finished later.
Although there are just 4 weeks, this is a good opportunity to approach the
knowledge and reality of education and the business field. I would like to thanks again to
Ton Duc Thang University, the Faculty of Foreign Languages, and Ms. Quyen for
creating conditions for me to learn and experience to support my future work. In addition,
I would like to extend thanks to the Hoi Viet Anh Foreign Language Company Limited,
especially Ms. Nguyen for leading, imparting knowledge, and expanding my
understanding during the internship.

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CHAPTER 3: PLAN FOR FUTURE CAREER
I have clearly determined the career direction that will be Business English in the
future. Therefore, being able to participate in the Career Course since the summer
semester of my 2nd year gives me the opportunity to try different English-related fields.
The opportunity to practice at the center helps me realize that making content is not just
writing, but it is an extensive process that must be thoroughly explored. Moreover, being
a content creator will also need a lot of related skills such as design, editing, work-
ordering, communication. Therefore, next year, I will focus on registering for short-term
design courses to support my passion and work opportunities in the future. In the future, I
hope that I will be able to manipulate the Business English knowledge as well as learn
more knowledge about content to apply communication jobs such as copywriter,
advertising agency, corporate communications specialist, magazine editor, and television
station editor.
CHAPTER 4: RECOMMENDATIONS
Regarding suggestions and comments, the Department of Foreign Languages has
been doing a good job in conducting and supporting students, so I have neither
recommendations nor suggestions to the faculty.