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Janni
Janni
Cheques
43-09-47
101822288600485895 A4241430947 91X
£
Emergency or loss of supply Account enquiries What to do if you have a complaint:
1900 8878 1900 8878 1 Please call us on 1900 8878. We will doall we
or contact your local distribution can to resolve your issue straight away.
customerservices@britishgasbusiness.co.uk
network operator.
British Gas, Spinneyside, Penman Way, 2 If you are still dissatisfied, please contact
Calls to British Gas may be monitored for quality assurance and
compliance purposes. Grove Park, Leicester, LE19 1SZ our Director of Customer Service.
British Gas is a trading name of British Gas Trading Limited Email customer.service.director@britishgas.co.uk
a Centrica company. Registered in England and Wales No.
3078711. Registered office: Millstream, Maidenhead Road,
Moving premises or write to: Stephen Stewart, Complaints, British Gas,
Windsor, Berkshire SL4 5GD. 1900 8878 Penman Way, Leicester, LE19 1SZ
changeoftenancy@britishgasbusiness.co.uk 3 If you are a micro-business and have followedsteps
Your chargesthismonthare Let us know as early as possible. 1 and 2, and your complaint is still unresolved
based on ESTIMATED readings after
To keep your charges accurate go to
Fuel mix 8 weeks, you can contact Ombudsman Services: Energy
britishgas.co.uk/business/meter-read British Gas purchase a mixture of on 0330 440 1624 (Textphone 0330 440 1600),
fuels to create the electricity we or via www.os-energy.org
with your latest reading.
supply to customers.
Further information about our complaints procedure and
1 Apr 2020 – 30 Nov 2020
the definition of a micro-business is available on our
Coal 26%
website atwww.britishgas.co.uk/business/complaints.
Natural Gas 34%
Citizens Advice consumer service provides free, unbiased
Nuclear 28%
Renewables 10%
advice on consumer issues at adviceguide.org.uk or call
Other Fuels 2%
the helpline on 08454 040506.
Total 100%
CO2 emissions 379g per kWh
High-level radioactive 0.0026g per kWh
waste
Details ofcharges
000 MPAN number 0000000000000
00000000 Meter ID G0000000000000
Previous reading Current reading Multiplier kWh Rate Charges
Night unit charge
7495 ESTIMATED 27 Feb 2020 7574 READ 25 Nov 2020 79 units x 2.0 158 5.397p £8.53
7574 READ 25 Nov 2020 7578 ESTIMATED 27 Nov 2020 4 units x 2.0 8 5.397p £0.43
Day unit charge
26371 ESTIMATED 27 Feb 2020 26517 READ 25 Nov 2020 146 9.768p £14.26
26517 READ 25 Nov 2020 26520 ESTIMATED 27 Nov 2020 3 9.768p £0.29
Electricity charges £23.51
Standing charge 92 days at 38.532p £35.45
Total charges exc VAT £58.96
VAT at 5% £2.95
Total charges inc VAT £61.91