Product Knowledge Refresher Training（产品知识更新培训）

23th Oct 2017, Product & Quality

Content （内容）

S/No Topic

1 Introduction of Products in SG Factory SG（新之厂产品介绍）

2 Cigarette Development（香烟发展）

3 Leaves & Blends（烟草）

4 Filter Design and Materials（滤棒设计和材料）

5 Cigarette Design and Materials（香烟设计和材料）

6 Primary Manufacturing（PMD 制造）

7 Packaging Design and Materials（包装设计与材料）

8 Quality Awareness（品质意识）
Content of Learning （学习内容）

Blend

Filter

Cigarette
Pop Quiz
Session！！！ Packaging
Introduction of Products in SG Factory（新之厂产品介绍）
 Brief Introduction of SG Factory（新之场工厂简介）

Overview
• One of the most Agile Factory in Asia
Pacific
• 15+ bn Finished Goods
• 900+ FG SKUs in total
• 3000 changeovers per year
• 300+ NPIs per year
• 15 Packers and 14 Makers (including 2
news modules from Malaysia)
• ~400 Factory employees
Brief Introduction of SG Factory（新之场工厂简介）

Customers
Afghanistan Hong Kong Malaysia South Korea

Australia Japan Mongolia Taiwan

Cambodia Macau New Zealand Thailand

China Maldives PNG USA

Total of ~ 16 end
Type of SKUs Current count market with ~ 1800
Blend (SCU) ~112 skus maintained for
BAT SG.
Filter (SFR) ~226

Cigarette (SCG) ~432

Mentholated Foil (SIB) ~21

FG (CIG) ~978
 Brands in SG Factory（新之场的品牌）
Tar Nic Puff No. Capsule Stem %age Fibex %age Tar Nic Puff No. Capsule Stem %age Fibex %age
Dunhill SE555
Dunhill Red 10.0 0.90 7.6 - 15.00 0.00 SE555 Gold 11.0 1.0 6.7 - 16.67 6.56
Dunhill Switch 9.2 0.88 8.2 Penzan 15.00 0.00 SE555 Gold Pearl 7.5 0.75 7 - 16.67 6.56
Dunhill Distinct 7.4 0.79 8 - 15.00 0.00 SE555 Mandarin 11.0 1.0 8.0 - 16.81 6.62
Dunhill Infinite 1.2 0.14 7.5 - 16.22 0.00 SE555 Mandarin Pearl 7.5 0.75 8.4 - 16.81 6.62
Dunhill Premier 10.9 1.11 7.3 - 15.00 0.00 SE555 Platinum 10.0 1.1 7.7 - - -
Dunhill Refined 3 0.33 7 - 16.22 0.00 SE555 Original 10.5 1.0 6.7 - 17.66 4.64

Kent

Premium
Rothmans
Kent HD Silver 4.0 0.40 7.2 - 9.27 0.00 Rothmans FF 13.0 1.2 8.2 - 20.51 0.00
Kent HD Blue 8.0 0.70 7.0 - 9.27 0.00 Rothmans Blue 10.6 0.97 8.6 - 19.32 0.00
Kent HD White 1.2 0.12 6.4 - 4.91 0.00 Rothmans Gold 8.3 0.9 7.9 - 19.32 0.00
Kent Mintek 0.9 0.09 6.9 - 4.55 0.00 Rothmans Red 19.32 0.00
13.1 1.16 8.1 -
Premium

Kent Boost 6.5 0.50 6.7 Spearmint 4.55 0.00 0.00

Rothmans Men Green 8 0.8 7.4 - 17.42
Kent Men White 1.3 0.13 6.5 - 4.55 0.00 0.00
Rothmans Silver 5.1 0.6 8.4 - 19.32

Lucky Strike Benson & Hedges

Lucky Strike Blue 8.0 0.7 6.9 - 18.60 0.00 Benson Smooth 7.8 0.79 8.2 - 19.78 0.00
Lucky Strike Click&Roll 8.0 0.7 8.0 Spearmint 18.60 0.00 Benson Spec filter 12.0 1.2 8.9 - 20.51 0.00
Lucky Strike Mentha 8.1 0.68 7.0 - 21.00 0.00 Benson Classic 12.7 1.15 7.4 - 19.78 0.00
Lucky Strike Red 12.0 1.0 7.8 - 18.60 0.00 Benson Rich 10.2 1 8 - 20.00 0.00
Lucky Strike Purple 8.0 0.6 7.0 Flavor 18.60 0.00 Benson Subtle 5.8 0.66 7.8 - 19.78 0.00
Lucky Strike Yellow 8.0 0.6 7.0 Flavor 18.60 0.00 Benson Ultimate 1.1 0.1 9.3 - 19.78 0.00

Craven
Pall Mall

ASP
Craven KS 12.7 1.3 7.5 - 19.51 0.00
Pall Mall Red 12.0 1.0 7.7 - 17.42 0.00
Pall Mall Blue 8.0 0.7 7.4 - 17.42 0.00
Pall Malll Green 8.0 0.7 7.0 - 17.42 0.00 Hilton
Pall Mall Krystal 8.0 0.7 6.8 - 17.42 0.00 Hilton Blue 7.0 0.60 7.8 - 17.42 0.00
Pall Mall Boost 12.8 0.88 7.3 - 17.42 0.00 Hilton Red 10.0 0.9 7.8 - 17.42 0.00
Cigarette Development（香烟发展）
 Cigarette Development（香烟发展）

Blending Product Development

• Blend Type （ 烟草类型） • Cigarette design （香烟设计）
• Smoking Character （吸烟特点） • Format （格式）
• Chemistries （化学品） • Smoking Mechanics （吸烟力学）
• Structure （ 结构体） • Deliveries （交付）
• C&F （调料） • Capsules （胶囊）
• Blend Cost （烟草价格）

Blending and Product development are an inseparable entity working together to build
the product as per the given specification.
Leaves & Blends（烟叶 与 烟草）
 1st Leave
Harvest
Leave Processes（过程）
Whole plant
stripped

Leave Curing Process

Seed bed Transplant 1st Leave harvest Stripped Sold

Tobacco GLT process is to thresh out the leaves from

stems and process into Lamina, Stem, DIET,
GLT – Green Grading &
Blending Recon, CLD. Leave Threshing Purchase
Flue Curing（烟道固化）

■ Virginia tobacco
（弗吉尼亚烟草）
■ Leaf bundles hung in a heated barn with controlled
ventilation
（叶子束挂在加热的谷仓里，受到通风控制）
■ Sugars are fixed and retained
（糖固定并保留）
■ Moisture content is reduced from 85% to 16%
（水分含量从85％降至16％）
■ 5 to 7 days
（5天和7天）
■ Orange/Gold tobacco
（橙/金烟草）

Sugar Level High (5-25%)

Nicotine Level Medium (1-3.5%)
Air Curing（空气固化）

■ Burley tobacco（白肋烟）
■ The whole plant is hung under a shelter at ambient
temperature
（整个植物在环境温度下挂在庇护下）
■ All of the sugars in the leaves are broken down
（叶子中的所有糖都被分解）
■ 70% moisture is reduced to 16%
（70％的水分降至16％）
■ 50-60 days
（50-60天）
■ Dark brown tobacco
（深棕色烟草）

Sugar Level Nil

Nicotine Level High (2-4.5%)
Sun Curing（太阳固化）

■ Oriental tobacco
（东方烟草）
■ Leaves are hung to dry in the sun
（叶子挂在阳光下干燥）
■ 2 - 4 weeks
（2 - 4周）
■ Khaki/green colour
（卡其色/绿色）
■ Low nicotine
（低尼古丁）
■ Medium sugar
（中糖）

Sugar Level Medium (5-15%)

Nicotine Level Low (0.7-2.0%)
Fire Curing（火固化）

■ Often used for tobacco that has already

been Air cured
（通常用于已经被空气治愈的烟草）
■ Leaves placed in barn and exposed to
smoke from a brushwood fire
（叶子放置在谷仓里，并从草木火中暴露在
烟雾中）
■ Smokey aroma
（烟熏香气）
■ High nicotine, no sugar
（高尼古丁，没有糖）

Sugar Level Nil

Nicotine Level High (2-6%)
Plant Position

Nicotine （尼古丁） Sugar（糖）

FCV Air FCV Air

3.5% 4.5% 5% 0%

15% 0%
2.5% 3.5%
20% 0%
2% 2.5%

1.5% 2% 25% 0%

15% 0%
1% 1%
5% 0%

Global average figures – not always applicable to individual crops

 Tobacco Overview（烟草概述）

Virginia Burley Oriental Fire Cured

North America North America

Greece, Turkey
Growing regions South America South America North America, Africa,
Middle East
（增长区域） Africa Africa, Asia
Parts of Asia
Indonesia, India (Asia)
Asia Europe

Soil fertility Low – medium Medium-high Very low

High （高）
（土壤肥力） （低中等） （中高等） （非常低）
Plants（植物）(’000s 14 22 100-150 12
per hectare)
Selectively - from bottom Selectively, - allowing full Selectively – starting
Harvesting（收获） All at once
upwards （选择性 - ripening from the bottom upwards
(leaves picking) （一次全部）
从底部向上） （选择性地， - 允许完全成熟） （选择性 - 从底部向上）
Flue cured Air cured Sun cured Fire cured
Curing（治愈） （烟道治愈） （空气治愈） （太阳治愈） （火治愈）

Sugar（糖） High（高） Nil（无） Medium（中） Nil（无）

Nicotine（尼古丁） Medium（中） High（高） Low（低） High（高）

Flavour（味道） Mellow（醇厚） Full（充分） Subtle, aromatic（微妙，芳香） Full（充分）

Main Components from GLT?
绿叶脱粒主要组分是什么？


Lamina

Stem

Expanded (DIET) Reconstituted
Tobacco

Tobacco
▪ ▪ Mid-rib of leaf
Processed Tobacco ▪ Expansion of tobacco using Dry Ice
▪ Paper, cast sheet or by extrusion
▪ CutGLT
After Curing▪ and or expanded
▪ Increases tobacco bulk/reduces weight
▪ Waste recovery and cost saving
(STS – Steam Treated Stem)
▪ Smoke quality benefits in ‘lower’ delivery
▪ Also a blend flavour enhancer
▪ Filler - reducing
products
blend price
▪ Use Level - 0 to 20%
▪ Limitations▪ – Limitations – Irritating,
Harshness/Stemmy Off-Taste
Reduced/Altered
▪ Use Level – 0flavour
to 20%
▪ Use – 0 to 20% (Ultra - up to 60%)
Primary Manufacturing（PMD 制造）
Tobacco Blending（烟草混合）
What is Tobacco Blending?（什么是烟草混合？）
▪ Blending is the mixture of four main blend components, which are Lamina, Stem, Dry Ice Expanded Tobacco (DIET)
and Reconstituted Tobacco
(烟草混合是由四种主要的混合成分组成：烟草叶片，烟叶茎，干冰膨胀烟草（DIET）和重组烟草）

Blending Styles and Our Products（混合样式和我们的产品）

▪ There are four main blending styles: Virginia, US Blended, Modified Virginia, and Oriental
（有四种主要的混合风格：弗吉尼亚州，美国混合，维吉尼亚州和东方）
▪ Using a blend of Virginia, Burley and/or Oriental tobacco, all our products have distinctive blends
（使用弗吉尼亚州，白肋烟和/或东方烟草的混合物，我们所有的产品都有独特的混合物

Creating a Blend: the Challenges and Objectives（创造融合：挑战与目标）

▪ The main challenge in creating a blend is ensuring consistent smoke sensorial quality of the blend components
and final blend（创造混合物的主要挑战是确保混合组分和最终混合物的烟感觉质量一致）
▪ Blends must meet the Product or Marketing Brief and optimise financial objectives
（混合物必须符合产品或市场简报，并优化财务目标）
▪ Blends must be sustainable: in terms of the quality and cost of physical grades, the security of supply and leaf stock
duration
（混合物必须是可持续的：在物理等级的质量和成本，供应的安全性和叶片持续时间方面）
Tobacco Cutrag Blending Process
（烟草切片混合工艺处理）
Lamina Line（烟草线）
Cold
Oriental Conditioning
Secondary

Virginia
Blend Top
Sheet Recon. Conditioning Mixing Cutting Drying
Proportioning Flavouring
Mixing

Burley Burley only

Cased Leaf Top Other
Casing
Drying Dressing Addbacks

Stem Line（烟骨线）
Cutting/
Stem Conditioning Mixing
Shredding
Expansion Drying Classifying
 Tobacco Taste Wheel（烟草味道轮）
Quadrant Experience Taste Sensation Segment 2° Descriptor

Virginia Straw-like with a touch of green

Hay-Like
grass
Blend
with elements of cut wood & Yeasty and baked with hints of
Crisp & light leading to a clean finish. Bread-Like
meadows cereal

Woody An oaky base with black tea notes

Burley Nutty Light hazel nuts on an earthy base

Blend
Rich & satisfying carrying deep. Almost roasted notes with a quick finish. A deep, mocha-like flavour with
Coffee-Like
toasted notes
Bitter Intense and dark wet earth notes

Exotic
Blend A cigar-like base with fermented
Tannin
notes

with intense fermented and aged Pungent wood fire aromas

Robust & full bodied with a finish to savour. Smoky
cask notes overlaying a peaty base

Deep malty base with peppery,

Spicy
nutmeg-like notes.

Oriental Herbal with dark floral and earthy

Blend Incense
hints.

A bouquet of fascinating Heady herbal aromas with light

Distinct & diverse. that linger on the palette. Musk
Mediterranean aromas spice

Resinous Herbaceous, cedar and cut pine.

Typical Blends（典型的混合）
 Main Blend Taste （主要混合味）

Blend Types Brands

Virginia taste Benson & Hedges
(弗吉尼亚味道)
Modified Virginia Taste SE 555
(改良维吉尼亚味道)
Dunhill King Size
➢ Lights（轻）
➢Heavy（重）

US Blended Taste KENT

(美国混合味道)
Lucky Strike
The Full Grade Mark（全职标记）

Country code of origin: Side/Colour Width

South America (Orange) (Wide)

V - 2 FF 2 R M S

Tobacco Flavour Ripeness Packing Form

Variety (FCV) (FF) (Ripe) (Machine Strip)
Leaf type: Flavor grade:
Virginia Full Flavor
Filter Design and Materials（滤棒设计和材料）
Filter Rod Making Process（滤棒制作过程）
▪ Rod cutting 棒切割
  ▪ Plasticiser added 增塑剂加入
▪ Rod formation 棒形成

Cellulose Acetate


Plug wrap
醋酸纤维素
▪ Tow opening

 ▪ Filter Trays stored to allow time

for hardening  ▪ Filters blown to SMD 滤棒吹到SMD

储存的滤棒托盘有时间进行硬化
 Filter Types（过滤器类型)
Tobacco Rod End 烟草尾部 Mouth End 口端

The main role Mono

of any filter is
to remove the Dual
desired Carbon Granule (Charcoal)
proportion of
certain smoke Triple
components:
（滤棒的主要 Threaded
作用是去除某 Mentholated (Thread)
些烟雾成分的
所需比例： Single Capsule

Double Capsule
Cigarette Design and Materials
（香烟设计和材料）
Cigarette Design（香烟设计)

Cigarette Plugwrap and Tipping Paper Filter（滤棒） Ventilation（通风）

Paper（烟纸） （包裹纸和水烟纸）

Product Design is combination of all the cigarette materials including blend to deliver targeted smoking performance
aligning with EM requirement based on standards and consumer
（产品设计是所有卷烟材料的组合，包括混合物，以根据标准和消费者提供符合EM要求的有针对性的吸烟性能）
Types of Cigarettes （香烟类型）
26.0 MM

A) KING SIZE (22mm)

22.0 MM (Charcoal, Non-Charcoal filter,
83.0 MM
Menthol) （木炭，无木炭，薄荷）
32.0 MM
B) KING SIZE (LIGHT) (27mm)
(Charcoal, Non-Charcoal Filter,
27.0 MM
83.0 MM menthol) （木炭，无木炭，薄荷）
32.0 MM

C) INTERNATIONAL SIZE
27.0 MM (27mm)
94.0 MM
(Non-Menthol) （无薄荷）
32.0 MM

D) Extra King (27mm)

27.0 MM (Non-Menthol filter) （无薄荷）
99.0 MM

26.0 MM

E) Demi Slim (22mm)

22.0 MM (Non-Menthol filter) （无薄荷）
84.0 MM
Types of Ventilation（通风类型)

A cigarette may be ventilated by either increasing the permeability

of the cigarette paper or by introducing holes in the tipping paper.
（香烟可以通过增加卷烟纸的渗透性或在接装纸中引入孔来通风）
Why Do We Use Ventilation?（为什么我们用通风）


Why Ventilation
Why Ventilation? Ventilation（通风）:
（为什么要通风？） ▪ Reduces smoke yields and the delivery
of smoke components
（降低烟雾产量和排放烟雾成分）
▪ Increases puff number（增加吸数）
▪ Leads to a decrease in perceived
pressure drop（导致感知压降的降低）
▪ Enables control over carbon monoxide
yield（控制一氧化碳产量）
Cigarette materials and their Application
（香烟材料及其应用）

What Does Cigarette Paper Do?（香烟纸做什么？）

▪ Paper holds the tobacco, gives branding, sustains combustion, and dilutes smoke deliveries.
（烟纸持有烟草，给予品牌，维持燃烧，并稀释烟雾输送）
Plugwrap and Tipping Paper（包裹纸和水松纸）
▪ Plugwrap gives the cigarettes a well-defined shape and dimensions.
（包裹纸给香烟一个明确的形状和尺寸）
▪ Tipping paper attaches the filter to the cigarette.
（水松纸将滤棒连接到香烟上）
The Types and Role of Filters（滤棒的类型和作用）
▪ The main types are cellulose acetate, paper, dual, and charcoal filters.
（ 主要醋酸纤维素的类型，纸张，双重和木炭滤棒）
▪ Filters remove constituents from the smoke phase.
（滤棒去除从烟雾相中的成分）
Cigarette Paper（香烟纸）

Verge Lines

Repped

Velin

LIP: Lowered Ignition Propensity

（降低点火倾向）
Packaging Design and Materials
（包装设计与材料）
Pack Components（包装组件）
1) Inner frame （内卡纸）
1 3

2) Hinged lid pack （烟包）

2
3) Pack-wrap film（玻璃纸）
4
4) Tear-off strip（拉线）
5) Inner bundling （铝纸）
6) Ink（墨水） 5
Quality Awareness（品质意识）
Quality Awareness (FMD) （质量意识）
Issue related to Product Quality:
Permit-to-Run due to Gross weight issue (High/Low)（总重量问题允许运行（高/低））

i) Verify materials used（验证使用的材料）

* Check material used – ensure correct Tow is used in production (QC & Operator)
（检查使用的材料 - 确保正确的Tow在生产中使用）

ii) Verify amount of materials applied are on target（验证应用的材料的数量）

* Check plasticiser weight – (Operator)
（检查增塑剂重量）
* Check adhesive weight – (Operator)
（检查胶粘剂重量）

iii) Ensure Filter is run to Pressure Drop (PD) （确保过滤器运行到压降（PD）

iv) Verify Filter firmness（验证滤棒的坚固度达到目标）

* Check firmness for filters – higher gross weight might have higher firmness (QC)
（检查滤棒的坚固度 - 较高的重量可能具有较高的坚固度）
Quality Awareness (SMD) （质量意识）
Issue related to Product Quality:
Permit-to-Run due to PD issue (High/Low)（压降问题允许运行（高/低））

i) Verify materials used（验证使用的材料）

* Check Filter PD – higher PD will result in higher Cig PD and vice versa (QA)
（检查滤棒压降 - 更高的PD将导致更高的Cig PD，反之亦然）
ii) Verify parameters are on target（验证参数是否在目标上）
* Check Non-tobacco weight – low non-tobacco weight will result in higher net tobacco weight. This
might caused higher Cig PD (QA)
（检查非烟草重量 - 非烟草重量将导致净烟草重量更高。 这可能导致较高的香烟压降）
* Check Gross Weight – Higher gross weight will result in higher Cig PD (Operator)
（检查重量 - 更高的毛重将导致更高的香烟压降）
* Check Ventilation – lower ventilation will cause higher Cig PD (Operator)
（检查通气 - 较低的通气量会导致更高的香烟压降）

Permit-to-Run due to Pack Moisture (High/Low)（由于水分含量允许运行（高/低））

i)Verify Cutrag moisture in PMD（验证PMD草的水分）

* Check Cutrag moisture – Lower/higher Cutrag moisture might affect on lower/higher PD (QA)
（检查草的水分 - 较低/较高草的水分可能会影响较低/较高的压降）
Quality Awareness (SMD) （质量意识）
Issue related to Product Quality:
Permit-to-Run due to Ventilation issue on Pre-Perf tipping paper (High/Low)
（由于Pre-Perf水松纸上的通风问题，允许运行（高/低））

i) Verify tipping paper porosity（验证水松纸的孔隙率）

* Check Tipping paper porosity – Lower/higher paper porosity will affect on lower/higher Vent (QA)
（检查水松纸孔隙度 - 较低/较高的纸张孔隙率将影响较低/较高的通风口）

Permit-to-Run due to Non-tobacco weight issue (High/Low/OOS)

由于非烟草重量问题（高/低/超出规格）允许运行

i) Verify actual non-tobacco weight（验证实际非烟草重量）

* Check filter rod weight – Lower/higher filter weight will affect the overall non-tobacco weight (QA)
（检查滤棒重量 - 更低/更高的滤棒重量将影响整个非烟草重量）
* Adjust non-tobacco and gross weight – Adjust the non-tobacco weight and gross weight but maintain
nett tobacco weight
（调整非烟草和总重量 - 调整非烟草重量和总重量，但维持烟草重量）
 Quality Awareness (SMD) （质量意识）

Important Points to take note （重要注意事项）：

i) Cigarette Pressure Drop (PD) is just an output. The below parameters will have to be on target in order
Cigarette deliveries are not impacted.
（香烟压降（PD）只是一个输出。 以下参数必须按照目标进行，才不会受到影响香烟的交付。）

- Ventilation （打孔）
- Cigarette circumference（香烟周长）
- Net tobacco weight（烟草重量）
- Cigarette Gross weight（香烟总重量）
Questions（问题）
QUIZ
 Quiz Questions（测验问题）
1) A softener called Plasticiser is used on filters to soften the firmness of the filter? (True/False)
滤棒上使用一种称为增塑剂的软化剂会软化滤棒的坚固度？（对/错）
2) Non porous plugwrap can be used for Cigarette with pre-perf tipping to achieve Cigarette ventilation. (True/False)
非孔包裹纸可用于卷烟与有孔水松纸实现香烟通风。（对/错）
3) Which of the gluing method should be used for Online Machine Laser (OML) to achieve ventilation?
在线机激光（OML）应采用哪种胶合方式实现通风?
1) All over-gluing（全过胶）

2) Skip gap gluing（跳过间隙胶合）

4) Cigarette puff number will reduce with reduction of Ventilation? (True/False)

香烟烟雾数量会随着通风减少而减少吗？（对/错）
5) The ventilation SD target in maker machine must be below ____ before machine has to be stopped for adjustment?
卷烟通风标准差目标必须低于____之前，机器必须停止进行调整？
1) 2

2) 3

3) 4
 Quiz Questions（测验问题）
6) The cigarette ventilation tolerance for pre-perf SKU (non-OML) is set at +/- 3. For non pre-perf SKU (OML), the tolerance is set at +/-
_____?
卷烟机非打孔的香烟通气容限设置为+/- 3。对于非预灌注打孔（OML），公差设置为+/- _____？
1) 1

2) 2

3) 3

7)

(A)
(B)

Which of the following should be the Maker’s menthol loading setting during production run? (A/B)

在生产运行中，以下哪一个应该是制造商的薄荷油加载设置？（A或B）
 Quiz Questions（测验问题）
8) Refer to Question 7, if there is no menthol loading indicated on the spec for “Target Cigarette Loading (Machine)(mg/cig)”, what should
the Maker operator do?
参考问题7，如果“目标香烟装载（机器）（mg / cig）”规格中没有指示薄荷醇，则卷烟操作员应该做什么？
1) Based on the menthol loading on “Target Cigarette Loading (Lab) (mg/cig) as the Machine menthol loading setting

基于“目标香烟负载（实验室）（mg / cig）”作为机器薄荷荷载设置的薄荷脑负荷
2) Inform QC on the missing field and clarification

通知QC缺失的领域和澄清
3) Proactively insert a higher menthol loading setting and continue production run to avoid OEE lost

主动插入更高的薄荷醇装载设置，并继续生产运行，以避免OEE丢失