QSP71

TITLE : COMPETENCE ,TRAINING AND AWARENESS

COMMUNICATION
Purpose : To establish and maintain a uniform approach to identify the training needs for personnel
Performing work affecting product quality and provide training to improve their competence
and develop quality consciousness.
Scope: The quality system applies to all training conducted or arranged by the organization which
Emphasize the importance of meeting requirements and needs of the customers.
Method :
S.No. Activity Responsibility
---- ---------- --------------
1.0 Qualification and experience necessary for each personnel is maintained by Director (Director)
These are stipulated in the Competence matrix given below:
COMPETENCE MATRIX FOR PERSONNEL WHOSE JOBS AFFECT QUALITY
Sl Minimum Qualification Minimum
No
JOB
Experience
1 Chief Executive (Production & Planning ) B.E. 12 yrs
2 Chief Executive (Finance & Admin) C.A. 10yrs
3 Chief Executive (Operation & Projects ) B.E. 15 yrs
4 Chief Executive(Supply & Logistic ) M.Sc. 5 yrs
5 Sr. Technical Manager B.Tech 15 yrs
6 Sr. Manager(Prodn) B.Tech 15 yrs
7 Q.A. Manager M.Sc. 7 yrs
8 Asst. Engineering Manager Dip. In Engg 10 yrs
9 Asst. Manager ( R& D) M.Sc. 10 yrs
10 Chemist B.Sc. 1 yrs
11 Coordinator (Production) B.Sc./ B.A.Intermediate 1yrs & 5 yrs
12 Coordinator (General Areas) B.Sc./ B.A. Intermediate 1yrs & 5 yrs
13 Plant Operators Literate ( with on the job training) 7 yrs
2.0 Each department to assess whether additional training dept; head is required for new entrant and
arrange
for the same on the job.
3.0 Each department; head reviews annually the needs for in- house or external training with reference to
Development of individuals and Improvement in operational performance

4.0 Director initiate in his office, once in six months a meet involving all
departmental heads for interactive session for cross functional exchanges and Director
also take up general topics of interest for free exchange. It is the informal
approach to bring out the team sprit and help develop positive attitude and mutual
understanding.

5.0 For the workmen, training needs are identified by respective department through
a form once in a year. Depending upon such identification, workmen are imparted Dept. Head
training either by demonstration on the job or through formal lecture methods.

6.0 Effectiveness of training programme is evaluated through feed back and actual Dept. Head
performance on the job.

7.0 Formal lectures are organized at the unit once in six months to increase the C.E.
(OPN)
 awareness of the quality system.

8.0 Ensure that personnel are aware of the importance of their activities and how Dept. Head
they contribute to the achievement of the quality objectives.

9.0 For every new person joining the company, Head of the respective department Dept. Head
provides induction training covering the organizational set up of the company,
quality objectives and introduction to ISO:9001 Quality System.

10.0 Records of qualification, experience, training and evaluation of training are Coord
(Admin)
maintained for each person employed in the organization .

11.0 Records are retained by the Administration Section till the employees remain Coord.
(System)
in service
Ref:- (i) Training Identification
(ii) Training Record Register