Feature List - Hospital Management Information System (HMIS)

DHMC DHMC
PITB System HealthWire
Major Module Sub Scenarios TTL Scope of Work Current Proposed
(As of Now) System
System SOW
Patient enquiry NO NO YES YES
Appointments enquiry NO NO YES YES
Investigation appointment enquiry NO NO YES YES
Consultants enquiry NO NO YES YES
Investigation enquiry NO NO YES YES
In-patient enquiry NO YES YES YES
Tariff information NO NO YES YES
OutPatient Information Desk
Packages information NO YES YES YES
Procedure / Service Cost Estimation NO NO YES YES
Appointment Booking (New/Alter/Cancel) NO NO YES YES
Patient Registration - MR Number Generation YES YES YES YES
Patient Search by MR number and Bar Code YES YES YES YES
SMS Generation NO NO YES YES
Patient's Temperary MR Number NO NO NO NO
Patient Registration - MR Number Generation YES YES YES YES
Printing of PVC Card YES NO YES YES
Allocation of CPT Code YES NO YES YES
Patient Search by MR number and Bar Code YES YES YES YES
Check whether patietn is already registered (Auto Duplicate Alert) YES NO YES YES
Patient Finacial Assesment NO YES NO NO
Consent forms NO NO NO NO
Collection of Amount and Posting NO YES YES YES
OutPatient Patient Registration
Patient Sponsorship / Insurance Management NO YES YES YES
Insurance/Panel Verification and Patient's eligibility check NO YES NO YES
Converting Temperary MR Number to Permanent MR Number NO NO NO NO
Handling incoming patients from Oladoc, Marham (Referral Patients) NO NO NO NO
Patient Medical Records Management YES YES YES YES
Patient Visit Slip YES NO YES YES
SMS Generation NO YES YES YES
Patient Visit Status Update (New/Follow Up/Repeat) YES NO YES YES
Rosters (Time Slot Assignment) for Doctor's YES NO YES YES
Rosters (Time Slot Assignment) for MRI/Ultrasound NO NO NO NO
Patient and Doctor's Appointment
Track / Schedule Doctor's Appointment NO NO YES YES
OutPatient Management /OPD Check-in &
Track / Schedule MRI/Ultrasound Appointment NO NO NO NO
Appointment Management
Send Reminder SMS to the Patient and doctor NO YES YES YES
Appointment Cancellation Intimation NO NO YES YES
Queue/Token Definitions YES NO YES NO
Queue/Counter Assignment YES NO YES NO
Segregation of Male/Female/Senior Citizen/Private/Appointment Tokens YES NO YES NO
OutPatient Queue Management Module (QMS) Token number generation across individual Consultants / Services YES NO YES NO
Moving Queue with MR number after registration counter YES NO NO NO
Patient Search by MR number and Bar Code YES YES YES YES
Patient Calling YES NO YES NO

Patient Search by MR number and Bar Code YES YES YES YES
Receiving Orders from OPD Clinics YES NO YES YES
Review/Filling the Prescriptions NO NO YES YES
Medicince Charging/Billing NO NO YES YES
Medcine Labeling (LASA/HIGH ALERT/ROOM TEMP/FRIDGE TEMP/LIGHT
NO NO NO YES
SENSITIVE/TROLLEY ITEM)
Medicine Issuance YES NO YES YES
Return of Medicines YES NO NO YES
OutPatient Pharmacy – OPD
Expiry Manageement YES NO YES YES
Stock Management YES NO YES YES
Warehouse Requistions YES NO NO YES
Receiving Stock from Warehouse YES NO NO YES
Inter-Department Transfer NO NO YES YES
Return to Warehouse NO NO NO YES
Daily Pharmacy Activity Report YES NO YES YES
Rx verification/ Intervention module NO NO YES YES

Charge Master of all available services in hospital NO YES NO YES

Cost Center Schema NO YES NO YES
Client Management (Companies, Agreements, Insurance, Zakat, Cash) NO YES NO YES
Allocation of CPT Code NO NO YES YES
Segregation of Bill to Company and Cash Charges against each client NO YES YES YES
Eligibility Checking NO NO YES YES
Pre - Authorization NO NO NO YES
Charging of services to patients/clients (Companies) NO YES YES YES
OPD Billing NO NO YES YES
RCM (Revenue
Billing Management IPD Billing NO YES YES YES
Cycle
(OPD,IPD,Investigations etc.) Initial Price Locking for IPD billing throughout patient stay NO NO NO NO
Management)
Line by line Bill generation (Against services/consumables/etc) for OPD/IPD& ER
NO YES YES YES
Patients
SMS Generation and Intimation to patients NO YES YES YES
Payment Collection NO YES YES YES
Payment Gateways (Credit Card Machines/Online Transfer) NO NO NO YES
Payment Posting NO YES YES YES
Rebate Payments NO YES YES YES
Integration of all POS of Hospitals NO NO YES YES
Investigations Billing NO YES YES YES
 Feature List - Hospital Management Information System (HMIS)
DHMC DHMC
PITB System HealthWire
Major Module Sub Scenarios TTL Scope of Work Current Proposed
(As of Now) System
System SOW

OPD/IPD/ER Physcian NO YES YES YES

Search Patient with MR number OR Barcode scanning YES YES YES YES
Doctor progress notes (SOAP) NO NO YES YES
Allergy Notification YES NO YES YES
H&P YES NO YES YES
Examinations - Body Systems NO NO YES YES
Selection of Disease (ICD-10) YES NO YES YES
ICD-10 Mapping with local terminologies NO NO NO YES
Create Prescription of Drugs YES NO YES YES
Investigations and Services Request YES NO YES YES
Discontinuation of medicine NO NO YES YES
Clinical Services EMR – Physician Create Template Orders YES NO YES NO
Follow up visit scheduling YES NO YES YES
CP(Clinical Pathway) NO NO NO NO
Controlled Antibiotic NO NO YES YES
Alerts & Notifications NO NO YES YES
View Patient Medical Records YES NO YES YES
View Nursing Notes YES NO YES YES
Refferals - Consultants/Other Hospital YES NO YES YES
Admission/Surgery/Operation Request YES NO YES YES
Estimated length of stay of patient in ward NO NO NO NO
Discharge Request NO YES YES YES
Physician's Dashboard NO NO YES YES

OPD Nursing YES YES YES YES

IPD Nursing YES YES YES YES
ER Nursing YES YES YES YES
Search Patient with MR number OR Barcode scanning YES YES YES YES
Surgery/Cath LAb/Anesthesia (Nursing) NO YES YES YES
Critical Care & Recovery (ICU/CCU/Cath Lab, NICU, OR Recovery) Nursing NO YES YES YES
Nursing Records - History YES YES YES YES
Patient Vital Signs and Monitoring (Invasive, Non-Invasive) YES YES YES YES
Admission and nursing assessments (Triage, Adults & Peads, Critical Care) NO YES YES YES
Nursing Notes YES YES YES YES
Shift Handovers NO YES YES YES
Nursing Discharge Notes NO YES YES YES
Surgery /Procedure Checklists NO NO YES YES
Nursing Procedure Notes NO NO YES YES
Payment Charges for provided services NO YES YES YES
Procedure Bookings (OT/Cath/Endo) NO NO YES YES
Medicine adminstration records (MAR) YES YES YES YES
Clinical Services Nursing Management System Viewing Doctor's Procedure Notes YES YES YES YES
Dialysis Management NO YES YES YES
Crashcart management NO YES YES YES
MEWS & PEWS Scoring NO NO NO YES
Code Blue - CPR NO NO NO YES
Dead Body Release NO YES NO YES
Nursign Bundles (CLABC, HH, SSI, VAP etc.) NO NO NO YES
Diabetese management NO NO YES YES
Intake, Output Record NO YES YES YES
Patient Score Assesment (Pain Score, GCS, Fall Risk, Pead, Aldrat, APGAR, Bed Soar,
NO NO NO YES
Wound etc.)
Surgical Order Creation (Non-Drug) NO NO YES YES
Patient Own medications, belongings NO NO NO NO
Return of Drugs, Consumables NO NO YES YES
Nursing Requistions YES NO YES YES
Infection Prevention & Control NO NO NO NO
Viewing Doctors progress notes YES NO YES YES
Nusing Reports NO NO YES YES

Patient Search by MR number and Bar Code YES YES YES YES
Patient Information for OPD, IPD, ER Patients NO YES YES YES
Status of Patient File - Medical Record YES YES YES YES
Appointmetns Patients Information NO NO YES YES
Clinical Services Electronic Medical Record Management File accession management - Tracing NO NO YES YES
Uploading generic documents and external Investigation reports into patient EMR NO NO YES YES
Images View YES NO YES YES
File Storage Information NO NO YES YES
File Management Workflow NO NO YES YES
Emergency Patient Registration (Conscious, Un Conscious) NO NO NO YES
Patient Search by MR number and Bar Code YES YES YES YES
Record Patient Condition & who brought (1122 & Others) YES YES NO NO
Un Conscious patient charging and record update on patient details confirmation NO NO NO NO
Patient Condition based workflow - Triage Assessment for Nurse YES NO NO YES
Patient Condition based workflow - Triage Assessment for Doctor YES NO NO YES
Selection of Nurse & Doctor on Duty based upon Roster NO NO YES YES
Add charge to services NO YES YES YES
ER Emergency/Causality Management
Post Payments NO YES YES YES
Charging to patient from Emergency Stock NO YES YES YES
Color Code Management NO NO NO NO
Crashcart management NO NO YES YES
ER Bed Management - Short Stay NO YES YES YES
Stat Medication YES NO YES YES
Referrals (External/Internal) YES NO YES YES
Death Certficates YES NO YES YES
 Feature List - Hospital Management Information System (HMIS)
DHMC DHMC
PITB System HealthWire
Major Module Sub Scenarios TTL Scope of Work Current Proposed
(As of Now) System
System SOW

Patient Search by MR number and Bar Code YES YES YES YES
Patient Registration - MR Number Generation YES YES YES YES
Orders Receving (Specimen Registration) YES YES YES YES
Order Bookign & Invoice Creation NO YES YES YES
Payment Posting NO YES YES YES
Viel Color codings NO NO NO NO
Pop up of color codes for selection of viels as per selected test NO NO NO NO
Pop up of pre requistes before Test NO NO NO NO
Diagnostic Specimen Collection, Labeling YES YES YES YES
Laboratory Information System (LIS)
Services Test Result Enter YES YES YES YES
Machine Interfacing YES YES YES YES
Result Verification YES YES YES YES
Patient Reports YES YES YES YES
IPD Orders YES YES YES YES
IPD Charging NO YES YES YES
Re-Call process in case of repeating test for any reason NO YES YES YES
SMS Generation NO YES YES YES
Kits and Reagents Management NO NO NO NO
Scheduling of Imaging Appointment based upon modality, resource NO NO NO YES
Creation of Modality Worklist NO NO NO YES
Images Transfer from Modality to PACS YES YES YES YES
Diagnostic Picture Archiving and Communication Avialability of PACS workstation at Clinics, IPD YES YES YES YES
Services System (PACS) Audit Trail of Images access NO YES YES YES
RIS Integration YES NO YES YES
Reports Creation YES NO YES YES
Archieving of Images YES YES YES YES
Patient Search by MR number and Bar Code YES YES YES YES
Patient Registration - MR Number Generation YES YES YES YES
Order Receiving YES YES YES YES
Order Bookign/Amend Booking/Cancel Booking & Invoice Creation NO YES YES YES
Payment Posting NO YES YES YES
Pop up of pre requistes before Test NO NO NO YES
Examination processing NO YES YES YES
Post-examination results reporting NO NO YES YES
Diagnostic Machine Interfacing YES YES YES YES
Radiology Information System (RIS)
Services Test Result Enter YES NO YES YES
Result Verification YES YES YES YES
Create Report and CD YES YES YES YES
Link with PACS YES YES YES YES
Film tracking NO YES YES YES
Receipt of Radiology Test requests from Clinics, Wards, Emergency Rooms and
NO YES YES YES
Operation theatres.
Receipt of Radiology Test requests from Clinics, Wards, Emergency Rooms and
NO YES YES YES
Operation theatres.
Transfusion Request acceptance from IPD and ER YES NO NO YES
Charging and Creation of bills NO NO NO YES
Payment Posting NO NO NO YES
Transfusion Registration YES NO NO NO
Blood Preparation NO NO NO NO
Specimen Storage NO NO NO NO
Cross-Matching Test Result Management YES NO NO NO
Blood Release NO NO NO NO
Blood Bank Blood Bank Management System
Blood Return NO NO NO NO
Blood Disposal NO NO NO NO
Blood Stock NO NO NO NO
Blood Inventory NO NO NO NO
Blood Statistics NO NO NO NO
Donor Registration and Issue unique Identifier number YES NO NO NO
Reaction Observation NO NO NO NO
Search Donor YES NO NO NO

Receiving Cath-Lab Orders NO NO YES YES

Prepare Schedule with Consultant NO NO YES YES
Investigation Perform NO NO YES YES
Diagnostic Services Cath Lab
Record Consumption NO NO YES YES
Create Report and CD YES NO YES YES
Link with PACS YES YES YES YES

Search Patient with MR number OR Barcode scanning YES YES YES YES
Scheduling & Bed Management for Inpatients NO YES YES YES
Patient Identificaiton Labels NO YES YES YES
Cancellation of bed booking request NO NO YES YES
Patient Wristband NO YES YES YES
Resource Allocation for Inpatients
- Allocation of a particular patient to a named clinical department or service
In - Patient Services Admission, Transfer, Discharge (ADT) - Placement of a patient to a ward, bed and room
NO YES YES YES
- Acknowledgement of arrival of a patient at the ward and bed
- Assigning the patient to one or more care providers of various categories (doctor,
nurse, therapists etc.)
Link with all POS of hospitals NO NO YES YES
View Doctor and Nurse remarks YES YES YES YES
Payment Collection NO YES YES YES
Payment Posting NO YES YES YES
 Patient Search by MR number and Bar Code YES YES YES YES
Doctor Standing Instructions for Medicine, Investigation, Diet Prescription/ Vitals
NO YES YES YES
capturing.
Bed Enquiry YES YES YES YES
In - Patient Bed Census NO YES YES YES
Ward Management
Services Bed Maintenance NO NO YES YES
Consumable requests, issuing and returns NO NO YES YES
Patient tracking YES NO YES YES
Patient Checklists NO NO YES YES
Transfer requests and discharge NO YES YES YES
24 hours medication scenario NO NO YES YES
IPD Location timing and issuance from designated pharmacy for out of working hours NO YES YES YES
In - Patient Labels and prescription auto printing NO NO YES YES
Pharmacy IPD
Services Filling cart and issuance to ward NO NO YES YES
Administration of Medication in Q6, Q8, Q12, …....Q24 instead of OD/BD/TD NO NO NO NO
Issuance of STAT orders YES YES YES YES
Issuance of PRN/SOS NO YES YES YES
Create Order Sets for Procedures NO YES YES YES
View Patient Booking for OT NO NO YES YES
Issue Order Set Pack to designated staff NO NO YES YES
Add new items to issued orders NO NO YES YES
In - Patient Add returned items NO NO YES YES
Pharmacy OT
Services Manage Consignment Stock NO NO YES YES
Generate Consumption Reports NO NO YES YES
Generate Patient Bill (in parts of Anesthesia/Surgery/PACU) NO YES YES YES
Departmental Stock transfer option NO NO YES YES
PAR level option for Management of stocks NO NO YES YES
Formulary NO NO YES YES
P & T Committee NO NO YES YES
Alternate Medicines NO NO YES YES
Drug Information (Lexicomp web support) NO NO YES YES
Compounding Calculation NO NO NO NO
In - Patient
Clinical Pharmacy Services TPNs Calculations NO NO NO NO
Services
Rx Intervention module (OPD/IPD/OT/ER/ICU) NO NO NO YES
Restricted Antibiotics Module NO NO YES YES
Rx verification module NO NO NO YES
Patient care plan (PCP) NO NO NO YES
ADR reporting Module NO NO NO YES
Antibiotic-Unit dose dispensing-24hrs orders NO NO YES YES
Hydrations- Dilutions orders NO NO NO NO
Chemo Protocol online module NO NO NO YES
TPNs- Compounding NO NO NO NO
In - Patient
Aseptic Pharmacy Services Unit dose charging module to patients NO NO YES YES
Services
Labels and prescription auto printing NO NO YES YES
Issuance of STAT unit dose-orders NO NO YES YES
Generate/add to Patient Bill option NO YES YES YES
Rx verification module NO NO YES YES
Search options by MR number, barcode, room, ward and bed YES YES YES YES
Diet Plans NO NO NO NO
Receving of Diet Orders for IPD NO NO NO NO
IPD General Orders NO NO NO NO
Diet Charging NO NO NO NO
In - Patient
Food Services Billing – Inpatient Diet Preparation NO NO NO NO
Services
Diet Labeling NO NO NO NO
Diet Delivery - Handover NO NO NO NO
Patient based summary charging NO NO NO NO
Patient Charging in Final Billing-Audit NO NO NO NO
Revenue Reports NO YES YES YES
Scheduling the theatres and surgery teams NO YES YES YES
Scheduling the patients for OT NO YES YES YES
Access to Patient's Medical Record NO YES YES YES
Calendar Management NO NO YES YES
SMS Generation NO NO YES YES
Direct impact to patient and hospital portal NO NO YES YES
OT Module Operating Room Management
Records all surgery details NO NO YES YES
Anaesthesia Notes NO NO YES YES
Surgery Notes NO NO YES YES
Pre - Op Management NO NO YES YES
Post - Op Management NO NO YES YES
Checklists associated with the surgery NO NO YES YES
Provide sterile items, linen, equipment to wards and OT's NO NO YES YES
CSSD CSSD - Central Sterilized Supply Book Keeping Record of reciving and issue items for sterile NO NO YES YES
Interfacing with the Materials Management System – Inventory, Stock and Purchase. NO NO YES YES
Material Receiving’s (GRN Generation) YES NO NO NO
Return material management-GRRN (Stock return to vendor) Generation YES NO NO NO
Material Requisition Receiving’s from Sub stores of hospitals YES NO NO NO
Material issuances department wise and requisition wise in system and its delivery to
YES NO NO NO
hospital sub stores
Material Returns from Hospital Sub stores hospital YES NO NO NO
Re-ordering of PAR level items YES NO NO NO
PR Generation in system YES NO NO NO
Stock Transfer ( Inter stock transfer) YES NO YES NO
Core Services Warehouse Management
Batch and expiry tracking Reports regarding warehouse stock YES NO YES NO
Intimation of near expiry stock laying in warehouse to procurement and stock returns YES NO YES NO

Destruction of expired items after approval from management NO NO NO

Stock in Hand reports YES NO YES NO
Physical stock verification and adjustment NO NO YES NO
Rotation of stocks as per FIFO/LIFO as per material type NO NO NO NO
Stock Tags, Bin card system and Inventory Location mapping NO NO NO NO
Storage of medicine/Other Items as per standard temperature Requirements NO NO NO NO
Patient Registration, Signup NO NO YES NO
Add a new or modify appointments NO NO YES NO
Review of Patient Invoice NO NO YES NO
Communication Patient Refunds Claims NO NO YES NO
Patient Mobile App
and Patient View medical records NO NO YES NO
Doctor Mobile App
Satisfaction View radiology and Lab reports NO NO YES NO
Patient Portal Management
Module View prescriptions NO NO YES NO
Send messages and reply NO NO YES NO
Doctor Mobile App NO NO YES NO
Calendar Management - Doctor & Patient NO NO YES NO
IVR & VoIP (Display of Patient name on Screens) NO NO NO NO
Communication Call Response Management NO NO NO NO
and Patient Call Queue Management NO NO NO NO
Healthcare Call Center Management
Satisfaction Complaint & Resulation Management NO NO NO NO
Module Search Patient with MR number, Mobile Number, CNIC number and Name NO NO NO YES
Appointment Booking (New/Alter/Cancel) NO NO NO YES
Online Appointment Calendar NO NO YES YES
Synchronized Appointement Calendar NO NO YES YES
Online Video Sessions NO NO YES YES
Communication
Patient Dashboard NO NO YES YES
and Patient
Teleconsultation Services Document Management NO NO YES YES
Satisfaction
Payment Processing NO NO YES YES
Module
Doctor Dashboard NO NO YES YES
Forwarding prescriptions and medications NO NO YES YES
Video resources for patient education and counseling NO NO YES YES
Birth Registration and Birth Certificate NO YES YES YES
Generation of MR Number and Bar Code for new born baby NO YES YES YES
Auxillary Services General Services
Preparation of Immunization Card with complete schedule NO YES YES YES
Death Registration & Death Certificate NO YES YES YES
Add/Search of Ward, room, speciality NO YES YES YES
Waste Segregation NO NO NO NO
Waste Collection YES NO NO NO
Waste Transportation NO NO NO NO
Auxillary Services Waste Management
Waste Storage NO NO NO NO
Waste Disposal NO NO NO NO
Unique identifcation number and barcode of waste bags NO NO NO NO
Search of waste bags with identifcation number and barcodes NO NO NO NO
Color coding of linen NO NO NO NO
Allocation of linen to wards, rooms, departments NO NO NO NO
Issuance of linen NO NO NO NO
Receiving of dirty linens NO NO NO NO
Auxillary Services Laundry Management
Transportation of linen to outside cleaning company NO NO NO NO
Utilization charges and posting NO NO NO NO
NO NO NO NO
Transportation unique number for linen to outside cleaning company
NO NO NO NO
Contract & Documentation Management NO YES YES YES
Duty Roaster Management NO YES YES YES
Time Management (Positive/Negative) NO YES YES NO
Human Resource Attendance Management with APIs to Bio-Metric Machines YES YES YES NO
HR Management
Management Attendance Reports YES YES YES NO
Wage Segregation NO YES NO NO
Wage Schema NO YES NO NO
Execution of Payroll & Salary Calculations NO YES NO NO