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Journal of Advertising
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THE EFFECTS OF SPONSOR RELEVANCE ON CONSUMER


REACTIONS TO INTERNET SPONSORSHIPS
a
Shelly Rodgers
a
Department of Advertising at the Missouri School of Journalism
Published online: 04 Mar 2013.

To cite this article: Shelly Rodgers (2003) THE EFFECTS OF SPONSOR RELEVANCE ON CONSUMER REACTIONS TO INTERNET
SPONSORSHIPS, Journal of Advertising, 32:4, 67-76, DOI: 10.1080/00913367.2003.10639141

To link to this article: http://dx.doi.org/10.1080/00913367.2003.10639141

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THE EFFECTS OF SPONSOR RELEVANCE ON CONSUMER
REACTIONS TO INTERNET SPONSORSHIPS
Shelly Rodgers

ABSTRACT: This study reports the results of two experiments that were conducted to examine the effects of Internet
sponsorships and the role of sponsor relevance in these effects. Experiment 1 used a group of college students and Experiment
2 replicated the first experiment using a group of nonstudent adults. Both experiments examined sponsorship linkage as
a means of structuring Internet sponsorships that impacts sponsor recall, attitude toward the sponsor, and purchase
intentions. Findings revealed that relevant Internet sponsors were more persuasive than irrelevant Internet sponsors for
the three dependent variables. Two context variables, Web site credibility and intent to return to the site, moderated the
linkage factor on sponsor evaluations in that higher levels of the context variables translated to more positive evaluations
for relevant sponsors.
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Sponsorship has been acknowledged as one of the newest and sponsored (i.e., the sponsee) (Otker and Hayes 1987). Much
most popular forms of Internet advertising. Internet sponsor- of the empirical research on sponsorship assumes that con-
ships generated $1.87 billion in 2001, accounting for one- gruent sponsorship links are more effective than incongruent
third of all Internet advertising revenue for that year (Internet sponsorship links, but sponsorship research that has tested
Advertising Bureau, 2002). Despite the growing interest in the congruity effect has yielded inconsistent findings. The
sponsorships, past research has primarily focused on event “newness” of the Internet as a potential outlet for sponsor-
sponsorships, and corporate sponsorships to some degree. This ships further complicates this issue. What is the nature of
focus may be due in part to a lack of understanding about the an Internet sponsorship link and to what extent does this
nature of Internet sponsorships. Like event sponsorships, link influence consumer reactions to this new form of on-
Internet sponsorships are typically brief text ads (e.g., “Today’s line advertising?
sponsor is”) that identify the sponsor’s brand and product (e.g., The primary goal of this research is to examine the effects
“Samsonite luggage”) (Rodgers and Thorson 2001). These of sponsorship linkage in a new context—an Internet Web
similarities suggest that extending sponsorship research to site—and the role of sponsor relevance in these effects. The
nontraditional contexts such as the Internet is a logical and moderating effects of two variables, site credibility and in-
appropriate line of inquiry. tent to return to the site, are examined in relation to sponsor
Although sponsorship is viewed as a unique form of adver- relevance. This was accomplished by conducting two experi-
tising (Gardner and Shuman 1987), there has been no general ments using relevant and irrelevant Internet sponsorship links
clarification about how to make sponsorship accountable— embedded in a newspaper Web site. Experiment 1 utilized a
either on- or off-line. Scholars and practitioners assume that group of undergraduate students and Experiment 2 replicated
sponsorships have advantages over other forms of promotion the first experiment using a sample of nonstudent adults.
(Meenaghan 1991) because they are small, flexible, and can
improve the image of companies that use them (Hastings INTERNET SPONSORSHIPS
1984). One question that remains unanswered is exactly how AND ASSOCIATIVE LINKS
to structure sponsorships for maximum persuasive impact.
The idea of sponsorship linking has been suggested as a Associative links provide the theoretical framework for un-
way of structuring sponsorships, but only recently has the derstanding Internet sponsorship effects. An associative link
concept of linking been empirically examined. Sponsorship refers to the perceived strength of the sponsor–sponsee
linking broadly refers to the nature of the link between a com- matchup. Research in this area assumes that strong associa-
pany and its brand (i.e., the sponsor) and the thing being tive links are more persuasive than weak associative links.
Theories on associative learning suggest that stronger spon-
Shelly Rodgers (Ph.D., University of Missouri–Columbia) is an
assistant professor in the Department of Advertising at the Mis- The author thanks Pulitzer Technologies for generously funding this
souri School of Journalism. research.

Journal of Advertising, vol. 32, no. 4 (Winter 2003–4), pp. 67–76.


© 2004 American Academy of Advertising. All rights reserved.
ISSN 0091-3367 / 2004 $9.50 + 0.00.
68 The Journal of Advertising

sorship alignments help to establish explanatory links that had greater economic gains in their share prices than sponsors
aid consumers in determining the sponsor–sponsee connec- with illogical links (Cornwell, Pruitt, and Van Ness 2001).
tion. This process is presumed to occur through spreading Both of these studies demonstrate the critical nature of the
activation, one of the dominant models of semantic process- sponsorship link. Thus, defining sponsorship links in terms
ing in cognitive psychology. Spreading activation is believed of relevant semantic features should help to crystallize the
to work within a semantic memory network that consists of a connection between the sponsor and sponsee by making the
set of interconnected nodes, with each node representing a link more apparent to potential consumers. Relevant spon-
concept (Anderson 1983). In the context of sponsorship, both sorship links should increase the likelihood that the link will
the sponsor and sponsee represent individual nodes (or con- influence memory, attitudes, and behavioral intentions—the
cepts) within memory. When a strong sponsor–sponsee link three dependent variables examined here.
is presented to the memory system, the individual nodes be-
come interconnected and activation spreads throughout the INTERNET SPONSORSHIPS
network. This spread of activation serves to make the related AND LINKAGE EFFECTS
areas of the memory network available for further cognitive
processing of the sponsorship.
Sponsor Relevance and Memory Effects
Although strong associative links are thought to ignite the
spread of activation, sponsorship studies testing this effect Companies often use sponsorship as a marketing tool to en-
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have yielded mixed findings. One example is a survey by hance brand awareness (Rajaretnam 1994). Theories on asso-
D’Astous and Bitz (1995). They hypothesized that strong ciative learning suggest that the perceived relevance of the
company–event associations would be rated more positively sponsor and sponsee will influence memory. For example, the
than weak company–event associations. This hypothesis was congruity principle assumes that congruent information is
confirmed, but only for commercial (and not philanthropic) remembered and preferred over incongruent information
sponsors. McDaniel (1999) has also explored an aspect of spon- (Osgood and Tannenbaum 1955). This assumption is sup-
sorship linkage by matching event and brand in terms of in- ported by associative links, which suggest that spreading ac-
volvement. He experimentally paired three sponsors (Taco Bell, tivation within memory will be greatest when sponsors and
Marlboro, and Toyota) with three sports events (PBA Bowl- sponsees connect on a relevant criterion. Research on event
ing, NHL Hockey, and the Summer Olympics). Contrary to sponsorships has revealed a positive relationship between spon-
McDaniel’s predictions, the results showed that only one of sor recall and the perceived relevance of the sponsorship link.
the congruent-involving sponsors outperformed the incon- Stipp and Schiavone (1996) and Stipp (1998) conducted tele-
gruent-involving sponsors in terms of attitude toward the ad. phone interviews with 479 individuals who had watched the
In fact, attitude toward the ad did not change at all and be- 1992 Summer Olympics and found that consumers who could
came more negative for two of the congruent sponsors. recall Olympic sponsors also perceived a strong relationship
These findings suggest that consumers do attend to the between the sponsoring brand and the Olympics. A similar
sponsorship link, although the exact nature of the link re- relationship has been found by other studies on event spon-
mains unclear. What, for example, is the link between Toyota sorships. For example, Gwinner and Eaton (1999) found that
and the Olympics or Marlboro and PBA Bowling—two spon- sponsor recall was heightened when participants perceived a
sor match-ups examined in the study just cited? Research on relationship between the image of the event and sponsored
associative links suggests that the nature of the sponsor–sponsee brand. Thus, by matching the sponsor and sponsee on a rel-
link must be made clear so that its meaning becomes associ- evant dimension, it is expected that consumers will have
ated in consumers’ minds. According to associative theories, greater recall for sponsorships with relevant linkages. This
spreading activation can be strengthened when the sponsor and leads to the following prediction:
sponsee share semantic features (Sperber and Wilson 1995).
Drawing on this notion, the current research defined spon- H1: Sponsor recall will be higher for a relevant than an
sorship linkage as the perceived relevance between the spon- irrelevant sponsorship linkage.
sor–sponsee link in terms of two related semantic features—the
product’s descriptive element and its alliance. A health com- Sponsor Relevance and Attitudinal Effects
pany sponsoring health content in a health section of a Web
site is one example of this sort of sponsorship link. Johar and The primary goal of sponsorship is to generate positive atti-
Pham (1999) have shown that consumers use the relatedness tudes toward companies that sponsor (Cornwell and Maignan
of a sponsor and sponsee in sponsor identification. Likewise, a 1998). An attitude is an individual’s overall evaluation of an
recent study on sponsorships of the Indianapolis 500 revealed object, issue, or person. Attitudes generally refer to how fa-
that sponsors with logical links to the automotive industry vorably/unfavorably or how positively/negatively an object is
Winter 2003–4 69

viewed. Attitudes have served as a dependent variable in stud- help the spread of activation in memory by making sponsor-
ies that have examined the effects of event sponsorships (e.g., ship attitudes more accessible. Once the attitude is accessed,
Lee, Sandler, and Shani 1997). The findings of two separate the attitude-to-behavior process is more likely to result. A
studies revealed that the mere presence of a sponsorship in- relevant sponsorship linkage is postulated to act as a critical
fluenced individuals’ perceptions of the sponsoring company determinant of the attitude-to-behavior transfer. Cornwell,
(Dean 2002) and its perceived citizenship (Dean 1999). Al- Pruitt, and Van Ness (2001) examined the value of logical
though much of this research assumes that evaluative pro- sponsorship links for Indianapolis sponsors on product sales
cessing of sponsorships is natural and automatic to some degree, and stock prices. They found that Indianapolis 500 winners
this process is likely much more complex. The limited content sponsored by companies with a direct link to the automotive
of sponsorships implies that some effort in processing will be industry yielded significantly greater sales and stock price
necessary for evaluation to take place. In these circumstances, increases than did sponsors with an indirect link. This dis-
situational factors such as the perceived relationship between cussion leads to the following hypothesis:
the sponsor and sponsee can influence the evaluation.
H3: Purchase intent for the sponsored product will be higher
Research on associative links suggests that highly acces-
for a relevant than an irrelevant sponsorship linkage.
sible attitudes are more likely to influence brand evaluations
than less accessible attitudes. Accessibility in this context re-
fers to the likelihood that an individual will use a specific Sponsor Relevance and Context Effects
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piece of information, in this case the sponsorship link, in form-


ing an evaluation. In relation to sponsor relevance, an atti- Much research in advertising has been devoted to understand-
tude will be more accessible to the extent that the association ing context effects on audience processing of advertisements
strength between the sponsor and sponsee is relevant. It is appearing in those contexts. Briefly, this research has estab-
expected that consumer responses to relevant sponsors will be lished that the context in which ads appear is at least as im-
more accessible and, hence, more positive than responses to portant as the ads themselves. Because the context constitutes
irrelevant sponsors. An experiment by Becker-Olsen (1998) the emotional environment within which advertisements are
supports this point. She manipulated prosocial news clippings evaluated and processed, the context is critical to determin-
as having either logical or illogical sponsorship links. Her ing how ads will be processed by the audience (Schumann
findings revealed that attitudes were more positive toward all and Thorson 1990).
but one of the logical sponsors, presumably due to the per- A Web site serves as the context in the present study. Al-
ceived relevance of the sponsor–sponsee link. Thus, the fol- though consumers have intuitions about relevance that can
lowing hypothesis is posited: help them distinguish relevant from irrelevant information,
the context of a message can make these intuitions difficult
H2: Attitude toward the sponsor will be higher for a relevant to elicit (Sperber and Wilson 1995). In the context of spon-
than an irrelevant sponsorship linkage. sorships, this process is further complicated by the fact that
so little information is conveyed about the meaning of the
Sponsor Relevance and Intended Behavioral Effects sponsorship. Selecting a context that is relevant to the sponsor’s
product or brand can enhance this interpretative process.
The concepts of attitude and behavior are inextricably linked Hirschman and Thompson (1997) have suggested that con-
to persuasion. Attitudes are evaluative tendencies regarding sumers’ relationships to nonadvertising forms of mass media
some feature of the environment, and behaviors are the ob- are essential to the manner in which meaning is derived from
servable actions relating to those evaluations. Studies in ad- ads. The authors assert that the meaning of an advertisement
vertising generally assume that more favorable brand depends on the combined interpretation of two sources: an
evaluations can result in increased purchase intentions for the advertising source and a nonadvertising source. Applied to
brand. A number of studies have demonstrated the ability of sponsorships, consumers who think poorly of a Web site or
sponsorships to influence purchase intentions of female con- believe its content lacks credibility will use these evaluations
sumers (McDaniel 1999), Olympic viewers (Crimmins and when forming attitudes toward companies that sponsor the
Horn 1996), and sports fans (Madrigal 2000). However, not Web site. In effect, the evaluations formed about the Web
all authors agree that sponsorships can influence purchase site will “rub off ” on evaluations made about the sponsor.
behaviors (Hansen and Scotwin 1995), presumably due to their Known as image transfer, this effect has been demonstrated in
limited size and limited ability to persuade (McDonald 1991). situations where an event–brand sponsorship link was formed
Research on associative links suggests that behavioral in- between a sporting event’s image and the sponsoring brand.
tentions for sponsorships can be enhanced with a relevant spon- Gwinner and Eaton (1999) conducted an experiment and found
sor–sponsee link. It was argued earlier that relevant linkages that the image transfer process was enhanced when the event
70 The Journal of Advertising

and brand were matched on either an image (the event and Pretest
brand share a similar image) or functional (the product is used
in the sponsored event) basis. The purpose of the pretest was to determine which products
These findings suggest that companies that sponsor Web and sponsors to use in the research. This was accomplished
sites that consumers find credible will be able to capitalize by compiling a list of unfamiliar words to be used as ficti-
on the sponsorship linkage better than companies that do tious sponsor names and then pairing these names with a
not. That is, sites with high perceived credibility will likely list of health and travel products. Unknown brand names
transfer positive evaluations from the site to the sponsor in were used to minimize prior attitudes and associations that
cases where the sponsorship linkage is relevant. Sites with familiar brand names might evoke. Forty individuals who
low perceived credibility likely will not do so. Likewise, in- were recruited through a mall intercept method evaluated
dividuals who are devoted to a Web site and intend to return the sponsor/product pairs in terms of liking, familiarity, and
to it will likely hold positive attitudes toward the site as well. health or travel orientation. Each participant received five
This evaluation should then transfer from the site to the dollars. The relevant sponsor/product pairs selected for the
sponsor in the manner just described. Although not a direct health section were Jasil herbal teas and Birele vitamins;
test of image transfer, Madrigal (2000) found through sur- the irrelevant pairs were Zenan cameras and Bisk travel maps.
vey analysis that fans that were devoted to and identified The relevant sponsor/product pairs for the travel section were
with a particular sports team were also more likely to pur- Situs luggage and Dree travel service; the irrelevant pairs
were Jolo weight loss service and Fanon stationary bikes.
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chase products from team sponsors. The findings suggest


that one’s devotion to the context in which sponsors appear Using a variety of low- and high-ticket products and ser-
will influence evaluations of sponsors appearing in those vices should enhance the ability to generalize across prod-
contexts. To test for this context effect, the following hy- uct/service type.
pothesis was proposed:
Stimulus Materials
H4: Web site credibility and intent to return to the site will
moderate sponsorship linkage to influence attitude toward the One Web site was designed and four versions of the Web site
sponsor, such that higher credibility and intent to return to the were created to control for ordering effects. Each Web site
site will translate to more positive evaluations for relevant contained four pages: one for the study’s directions, one for
sponsors. the health section, one for the travel section, and a final screen
instructing participants to fill out the paper-and-pencil sur-
EXPERIMENT 1 vey. To make the Web site look as authentic as possible, the
site’s logo (i.e., The Daily Times) appeared at the top of both
Method screens in each section, followed by the section heading and
logo. The sponsorship (“Today’s sponsor is: brand/product”)
appeared just below the section heading, followed by the
Experimental Design
reporter’s byline and news story. Each page contained a “click
The hypotheses were tested using a 2 (sponsorship linkage) here” button at the bottom of the screen to advance to the
× 2 (section) within-subjects factorial experiment. Sponsor- next page. A professional graphic designer was paid to design
ship linkage has two levels: relevant and irrelevant. While the Web site and logos. The news stories were pretested using
there are many ways to examine sponsorship linkage, this study a group of 15 advertising students to control for tone, length,
used the linkage between the sponsor’s product and a specific involvement, credibility, and health/travel-relatedness. The
section in the Web site. A relevant sponsorship link implies a final Web site was pretested using the same advertising stu-
close and natural connection between the sponsor’s product dents to ensure that all links worked properly. Each student
and the Web site’s section, such that the link is appropriate or was paid $20 for his or her time.
fitting. An irrelevant sponsorship link implies the opposite.
The second variable, section, is a replication variable with Sample
two levels, health and travel, which were selected because of
their popularity among Internet sponsors (Yung 1998). A rep- A total of 110 undergraduate students (20% male, 80% fe-
lication variable was selected to increase generalizability be- male) from a large Midwestern university participated in the
yond a single section. Both sponsorship linkage and section study. Each participant received $10. Using a relatively ho-
were within-subjects factors, which means that each partici- mogenous group of students as the initial sample should re-
pant was exposed to two sponsors: a relevant sponsor and an duce the effects of factors other than the manipulated
irrelevant sponsor in the health and travel sections. independent variable. A student sample was also deemed ap-
Winter 2003–4 71

propriate given recent attempts to attract a younger audience Purchase Intent (PI). Next, purchase intent (PI) was measured
to newspaper Web sites (Albers 2002). using three, five-point semantic differential scales, which in-
cluded the sponsor’s name and product followed by the end-
Procedure points: I’m likely to make a purchase/I’m unlikely to make a
purchase, I would like to have more information/I would not
The experiment was conducted in a computer laboratory in like to have more information, and I’m interested in it [the
several sessions. All computer settings, including the screen’s brand/product]/I’m not interested in it [the brand/product]
resolution, color palettes, font size, and refresh rates, were (α = .73).
standardized for control purposes. Participants were randomly
assigned to one of four versions of the Web site to control for Web Site Credibility. Web site credibility was measured next
selection bias. Participants were instructed to read the news with eleven, seven-point semantic differential scales: not quali-
stories carefully, but at their usual pace. To increase the like- fied/qualified, not believable/believable, not experienced/ex-
lihood that the stories would be read, participants were told perienced, not knowledgeable/knowledgeable, untrustworthy/
that they would be asked questions about the stories. Partici- trustworthy, unbiased/biased, uncompromising/compromis-
pants were given nine minutes to read the stories, which was ing, not reputable/reputable, unethical/ethical, not objective/
determined by averaging the reading times of a slow and fast objective, and not credible/credible (Haley 1996) (α = .89).
reader of the four stories prior to the experiment.
Intent to Return to the Site. Last, intent to return to the Web
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Independent Variable site was assessed using three Likert scales, which ranged from
(1) unlikely to (5) very likely. The statements included the
The independent variable, sponsorship linkage, was manipu- following: What is the likelihood that you will return to this
lated at two levels: relevant and irrelevant. Two sponsors were newspaper sometime in the near future? What is the likeli-
selected for each level so that effects could be attributed to hood that you will subscribe to this newspaper? What is the
relevance level rather than idiosyncrasies of an individual spon- likelihood that you will return to the health/travel section of
sor. As noted above, pretest results determined the sponsors this newspaper? Cronbach’s α for the three items was .84.
and products to be used (see above). Participants were ex-
posed to a relevant and irrelevant sponsor of different brands Manipulation Check
in both the travel and health sections.
Although the stimulus materials were pretested to ensure a
Dependent and Moderating Variables strong sponsorship linkage manipulation, participants in the
study also evaluated sponsorship linkage on a five-point scale
There were three dependent variables and two moderating by responding to the statement, “How well did this brand’s
variables. The dependent variables were sponsor recall, atti- product or service fit with the section it sponsored?” The scale
tude toward the sponsor (Asp), and purchase intent (PI). The ranged from 1 (not very well at all) to 5 (very well). To assess
two moderating variables were Web site credibility and in- sponsorship linkage, a repeated measures analysis of variance
tent to return to the Web site. The dependent and moderat- (ANOVA) was conducted. Results revealed a significantly
ing variables were measured in the following order. closer link for the relevant (M = 3.91, SD = 1.23) than the ir-
relevant (M = 2.77, SD = 1.07) sponsors, thus indicating a suc-
Recall. Four memory measures—two unaided and two aided— cessful manipulation of sponsorship linkage, F(1, 206) = 45.90,
were used to assess sponsor recall. Participants were first asked p < .001.
to list all brands and/or products or services that they could
recall (unaided). The two aided (i.e., closed-ended) items asked Results
participants to select the sponsor/product they remembered
seeing, followed by a choice of four sponsor’s names, one cor- Statistical Procedures and Subsidiary Analyses
rect and three decoys. This process was repeated for the rel-
evant and irrelevant sponsors. All correct answers received +1 Participants responded to each level of sponsorship linkage
for a total recall score that ranged from 0 to 4. (relevant/irrelevant) on multiple dependent measures. There-
fore, a multivariate analysis of variance (MANOVA) is the
Attitude Toward the Sponsor (Asp). Participants were then asked logical statistical procedure to use provided the following as-
to rate their attitude toward the sponsors (Asp) on three, five- sumptions are met. First, the assumption of sphericity (i.e.,
point semantic differential scales: bad/good, disliked/liked, homogeneity of variance) must be met. Second, two or more
unfavorable/favorable (α = .92). of the dependent variables must correlate (Lomax 2001). To
72 The Journal of Advertising

TABLE 1
Correlations Among the Three Dependent andTwo Moderating Variables (Student Sample)

Correlations

1 2 3 4 5

Sponsor recall (1) 1.00 .15* .13 .03 .06


Attitude toward the sponsor (2) 1.00 .32** .19** .14*
Purchase intent (3) 1.00 –.02 .05
Web site credibility (4) 1.00 .09
Intent to return to the Web site (5) 1.00

Note: n = 220 except in cases where data were missing.


* p < .05.
** p < .01.

determine whether the two provisions were met, two subsid- and the two moderating variables as covariates. The overall
MANOVA was significant, Wilks’s λ = .70, F(3, 211) = 30.75,
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iary analyses were undertaken. To test for sphericity, a one-


way MANOVA was conducted using sponsorship linkage as p < .001. Relevant sponsors were remembered better than were
the within-subjects factor and the three dependent measures irrelevant sponsors, F(1, 213) = 38.74, p < .001, thus support-
and two covariates as the criterion variables. The findings ing H1. Hypothesis 2 predicted that relevant sponsors would
confirmed that sphericity was met for the student sample also be liked better than would irrelevant sponsors. This hy-
(Box’s M = 20.51, F = 1.33, p = .17). A correlation analysis pothesis was also confirmed, F(1, 213) = 16.59, p < .001 (see
of the three dependent and two moderating variables revealed Table 2). The third hypothesis, which predicted that relevant
a significant correlation among four of the variables for the sponsors would yield higher purchase intentions than would
student sample (see Table 1), thus confirming the second set irrelevant sponsors, was also supported, F(1, 213) = 45.92,
of provisions. Confirmation of both subsidiary analyses indi- p < .001. All means and standard deviations can be found in
cates that a one-way MANOVA is appropriate here. Table 2.
A third subsidiary analysis was performed to determine
whether to include the replication variable (section) in the Moderating Effects. Hypothesis 4 predicted that Web site cred-
statistical analyses that follow. If no significant differences ibility and intent to return to the Web site would moderate
occur on the dependent measures, then it is appropriate to any main effects resulting from sponsorship linkage. Using
drop the replication variable and, in effect, “collapse” the data the same MANOVA procedure described above, the results
across the two levels of sponsorship linkage. A one-way showed that Web site credibility moderated sponsorship link-
MANOVA using section as the within-groups factor and the age, Wilks’s λ = .96, F(3, 211) = 2.99, p < .05, on A sp,
three dependent measures as the criterion variables yielded F(1, 213) = 7.02, p < .01. Intent to return to the Web site
no significant results, and no interaction effect was found when did not moderate sponsorship linkage ( p = .27), but ap-
entering sponsorship linkage as a second within-subjects fac- proached near significance for Asp ( p = .08) (see Table 2). Thus,
tor in the analysis. In short, the results confirm that neither only partial support was found for H4.
the health section nor the travel section influenced consum-
ers’ reactions to the sponsors or Web site, so the replication Discussion
variable was dropped from additional analyses. The remain-
ing findings were reported across the two levels of sponsor- The results of Experiment 1 suggest that sponsors that closely
ship linkage. align with a relevant section of a newspaper Web site will be
more persuasive than irrelevant sponsors. Recall was higher
Hypothesis Tests for relevant than irrelevant sponsors, as was sponsor liking
and purchase intentions. In addition, Web site credibility (but
Main Effects. Hypothesis 1 predicted that relevant sponsors not intent to return to the site) had a moderating effect on
would be remembered better than would irrelevant sponsors. sponsor evaluations, where higher credibility scores translated
This hypothesis was tested by conducting a one-way to more positive evaluations for the relevant sponsors. These
MANOVA using sponsorship linkage as the within-groups results suggest that companies would do best to select Web
factor, the three dependent variables as the criterion variables, sites that have relevance to their product. The results also
Winter 2003–4 73

TABLE 2
Means and Standard Deviations for the Dependent Variables and Covariates (Student Sample)

Attitude Intent to
Sponsor toward Purchase Web site return to
recall sponsor intent credibility Web site

MeanSD SD
Mean Mean SD
Mean SD Mean
Mean SDSD Mean Mean
SD SD Mean Mean
SD SD

Irrelevant sponsor a 1.00 1.20 11.89 2.77 6.70 2.66 55.56 9.83 7.07 2.81
Relevant sponsor b 1.99 1.13 13.45 2.74 9.28 2.93 56.50 10.30 7.25 3.35

Note: The sample size may be less than 110 for each level of sponsorship linkage in cases where data were missing.
a
n = 109.
b
n = 108.

demonstrate the importance of selecting credible Web sites an average age of 54 (SD = 15.93). Household income ranged
that have a loyal following of users. When consumers ex- from $25,000 or less to $70,000 or more, with an average
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press positive attitudes toward a Web site, those attitudes household income of $50,000, thus confirming that samples
can apparently transfer to the companies that sponsor rel- 1 and 2 were demographically different. The host club or or-
evant content. ganization was paid $20 for each member that participated in
Inasmuch as these findings support the predicted hypoth- the experiment.
eses, the findings might be attributed to the fact that the
sample was comprised of a group of college students whose Manipulation Check
attitudes about e-newspapers and Internet sponsorships may
differ from an older, more demographically diverse sample of The same statistical procedures used in Experiment 1 were
nonstudent adults. Younger consumers are more avid readers also used in Experiment 2. Subsidiary analyses were run, as
of e-newspapers (Albers 2002), and may therefore be more described above. The results confirmed that a one-way
prone to seeing sponsorships in e-newspapers. If this is true, MANOVA is the appropriate statistic to be used (see Table
then we would expect that students may be more accepting 3). The replication variable was examined with the same pro-
and perhaps less discriminating of seeing alternative forms of cedure described above. As in Experiment 1, the results were
advertising in e-newspapers than, say, a heterogeneous group not statistically significant and the replication variable was
of nonstudents. Given this possibility, it was decided to rep- subsequently dropped from further analysis. Last, the same
licate the first experiment using a more demographically di- statistical procedure was run to determine whether the ma-
verse group of nonstudent adults. nipulation of sponsorship linkage was successful. Findings
revealed that participants perceived a significantly stronger
EXPERIMENT 2 link for relevant (M = 3.44, SD = 1.32) than irrelevant
(M = 2.84, SD = 1.00) sponsors, F(1, 151) = 11.80, p < .001.
Method
Results
Sample
As in Experiment 1, all hypotheses in Experiment 2 were ana-
Experiment 2 used the exact method employed in Experi- lyzed using a one-way MANOVA within-groups design. Simi-
ment 1. The independent and dependent variables were the lar to Experiment 1, the findings revealed a significant main
same, as were the stimulus materials and experimental proce- effect for sponsorship linkage on all three dependent variables,
dures. The only difference between the two experiments was thereby supporting the first three hypotheses, Wilks’s λ = .87,
the sample. Experiment 1 used a group of students, whereas F(3, 147) = 7.14, p < .001. For example, the results showed
Experiment 2 used a group of nonstudent adults. A total of that the relevant sponsors were more effective than the irrel-
86 adults were recruited from professional clubs and organi- evant sponsors in terms of sponsor recall, F(1, 149) = 14.14,
zations (e.g., Audubon Society, Garden Club, African Ameri- p < .001; Asp, F(1, 149) = 3.82, p < .05; and PI, F(1, 149) = 5.65,
can Institute) of a small Midwestern city. Five surveys were p < .05. The means and standard deviations are displayed in
dropped because of missing data. This left a total of 81 adults Table 4. Consistent with H4, Web site credibility moderated
(79% female, 21% male). Ages ranged from 20 to 83, with sponsorship linkage, Wilks’s λ = .92, F(3, 147) = 4.39,
74 The Journal of Advertising

TABLE 3
Correlations Among the Three Dependent and Two Moderating Variables (Adult Sample)

Correlations

1 2 3 4 5

Sponsor recall (1) 1.00 .03 .20* –.07 .08


Attitude toward the sponsor (2) 1.00 .04 .34** .38**
Purchase intent (3) 1.00 .04 .12
Web site credibility (4) 1.00 1.00 .27*
Intent to return to the Web site (5) 1.00

Note: n = 162 except in cases where data were missing.


* p < .05.
** p < .01.

TABLE 4
Means and Standard Deviations for the Dependent Variables and Covariates (Adult Sample)
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Attitude Intent to
Sponsor toward Purchase Web site return to
recall sponsor intent credibility Web site

Mean
Mean SD
SD Mean
Mean SD
SD Mean
Mean SD
SD Mean
Mean SD
SD Mean
Mean SD

Irrelevant sponsor a .94 1.01 12.21 2.49 6.76 2.64 53.79 11.21 6.64 3.41
Relevant sponsor b 1.67 1.35 13.17 2.83 7.93 3.15 54.37 12.41 7.42 3.49

Note: The sample size may be less than 81 for each level of sponsorship linkage in cases where data were missing.
a
n = 77.
b
n = 76.

p < .01, on Asp, F(1, 149) = 11.83, p < .001. Intent to return associative link. Although not specifically tested, the find-
to the site also moderated sponsorship linkage, Wilks’s λ = .90, ings suggest that the nature of the associative link may be at
F(3, 147) = 5.26, p < .01, on Asp, F(1, 149) = 14.87, p < .001 least as important as the link itself. In the present study, the
(see Table 4). sponsor–sponsee link was defined in terms of the perceived
relevance between the product’s descriptive element (travel
GENERAL DISCUSSION service) and its alliance (travel section in a Web site). By match-
ing sponsors and sponsees in terms of shared semantic fea-
This research examined the effects of sponsor relevance on tures, participants were presumably able to connect related
consumers’ reactions to Internet sponsorships. Sponsorship concepts on the basis of their relevance. Exactly how this pro-
linkage was presented as a means of structuring Internet spon- cess occurs is not entirely clear from the current study. Theo-
sorships. Contrary to past research on event sponsorship, the ries on associative learning suggest that relevant sponsors may
findings demonstrated a consistent pattern of findings. Rel- ignite the spread of activation to a greater extent than irrel-
evant sponsors were more likely than irrelevant sponsors to evant sponsors do. Future studies will obviously need to ex-
elicit stronger recall, brand evaluations, and purchase inten- amine this process in greater detail. Nevertheless, the current
tions. It is important to note that these findings were repli- research illustrates the importance of matching a sponsor and
cated across four product types and two Web site sections. sponsee in terms of features that consumers can readily iden-
The findings were also replicated for both student and non- tify in an effort to help them make sense of the sponsorship.
student adults. Practically speaking, these findings suggest that compa-
A theoretical implication of the findings is the notion that nies should select Web sites (and content within Web sites)
associative links are critical to the success of Internet sponsor- that are directly related to their products or services. In the
ships. Relevant sponsorship links were apparently more suc- present study, there were no obvious benefits for brands that
cessful than irrelevant sponsorship links at creating an sponsored irrelevant Internet content. This finding seems to
Winter 2003–4 75

challenge past sponsorship research that asserts that there are information. In addition, only one type of brand association
benefits to simply having a sponsorship presence at an event. (i.e., descriptive) was tested here. Future studies will need to
Indeed, the results of the current research suggest that select- test alternative brand associations (e.g., functional, symbolic,
ing an appropriate sponsee may be more complex than previ- image) to determine their effects on sponsorship linkages.
ously thought. In addition, while the concept of sponsorship In addition, sponsorship linkage was conceptualized in
linkage has been applied primarily to event sponsorships, the terms of an alliance between a sponsor’s product and a section
findings suggest that Internet sponsorships can also benefit within a Web site. Alternative conceptualizations should be
from being structured in terms of relevance. Despite their considered in follow-up studies. What, for example, is the
limitations in terms of content, relevantly paired sponsors effect of aligning a brand with a relevant/irrelevant chat room,
and sponsees can prompt greater persuasion than irrelevant virtual scoreboard, or book review? It will also be important
sponsors and sponsees. to use actual brands in follow-up studies. The use of hypo-
This research also examined the moderating effects of two thetical brands may have provided knowledge structures that
Web site variables on sponsor relevance. The findings revealed were less stable, and therefore more susceptible to change,
that the perceived credibility of the site, and in some cases, an than those of actual brands.
intent to return to the site, moderated sponsor relevance. How This research has also asserted that Internet sponsorships
consumers perceived the contexts within which Internet spon- are a natural extension of traditional sponsorships since these
sorships appeared clearly mattered. Presumably, contexts that two forms of promotion look alike. Whether this is actually
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lack credibility will hurt a sponsor’s chance of success even if the case is an issue that will need to be examined and tested
the sponsorship linkage is relevant. The results found here in follow-up studies. In addition, although Internet and tra-
suggest that sponsorship links interact with other factors that ditional sponsorships may look the same, it is unclear whether
can potentially influence the evaluation of Internet sponsor- they share similar functions. Operationally speaking, Internet
ships. These factors will need to be articulated and examined sponsorships differ from traditional sponsorships in terms of
in future studies. Nevertheless, this study helps to establish what is being sponsored. With traditional sponsorships, com-
the importance of the context (i.e., sponsee) in which an panies primarily sponsor events. Companies that sponsor Web
Internet sponsorship appears. When consumers felt positively sites typically sponsor content. The sheer volume of content
about the Web site in which the sponsorship was placed, those found on-line implies that relevant sponsorship linkages may
positive feelings transferred to more positive evaluations of be easier to achieve in an Internet context. A logical next step
the sponsoring brand. This image transfer effect has been dem- is to test the effects of Internet and traditional sponsorships
onstrated in other sponsorship studies, but not in the context to determine which are better for what purposes.
of a Web site. Last, this research tested the effects of sponsorship link-
On a practical level, these findings demonstrate the im- ages on memory, attitudes, and purchase intentions. Not all
portance of sponsoring content that consumers like and per- authors agree, however, that these are appropriate measures
ceive as credible. Although this may seem like an obvious or of sponsorship effects (see McDonald 1991). Perhaps this is
logical thing to do, Internet sponsors do not currently appear due in part to the fact that past research on event sponsorships
to take context into consideration, as indicated by countless has yielded inconsistent findings when it comes to awareness
irrelevant Internet sponsorships. As Web pages become more and preference measures. The current research demonstrates that
cramped by Internet ads, it may become increasingly diffi- these measures can provide meaningful evaluations of how well
cult for on-line advertisers to get users’ attention. Sponsoring an Internet sponsorship will perform. Whether this is due to
valued content may be a viable option in overcoming these the nature of sponsorship linkages or some inherent charac-
practical difficulties. teristic of Internet sponsorships is an issue that will need fur-
ther development.
LIMITATIONS AND SUGGESTIONS
FOR FUTURE RESEARCH CONCLUSION
Inasmuch as these findings demonstrate the role of relevance In short, this study represents the first attempt to examine
in sponsorship effects, a number of limitations should be noted. the role of relevance in consumer reactions to Internet spon-
First, the hypothetical associations used in the experiments sorships. Relevant sponsorship linkages clearly benefited the
were designed to represent an extreme (although not unreal- brands that used them. The context in which Internet spon-
istic) manipulation of sponsorship linkage. For that reason, sorships appeared also proved to be an important factor to
the sponsorship linkages provided participants with only one consider when selecting appropriate outlets to sponsor. Al-
kind of sponsor/product information. Additional studies are though more research is needed to better understand the ef-
needed to test the effects of other types of sponsor/product fects of Internet sponsorships, the concepts presented here may
76 The Journal of Advertising

be useful for scholars and practitioners interested in better ers’ Relationships with Advertising and Mass Media,” Jour-
understanding the boundaries of this unique on-line adver- nal of Advertising, 26 (1), 43–60.
tising strategy. Internet Advertising Bureau (2002), “IAB Internet Advertising
Revenue Report,” available at www.iab.net/adrevenue/
IAB_PWC_2001Q4.pdf.
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