Professional Documents
Culture Documents
Recruitment and Selection Notes
Recruitment and Selection Notes
● Recruitment and selection - attract and select the best candidates for the job post
● Wages and salaries - set wages and salaries that would attract and retain employees
as well as motivates them
● Industrial relation - There must be an effective relationship between management
and workforce to solve complaints and dispute as well as discuss ideas and
suggestions
● Training programme - gives training to employees to improve productivity and
efficiency
● Health and safety - all laws of on health and safety in the workplace should be
followed
● Redundancy and dismissal - the managers should dismiss an
unsatisfactory/misbehaving employees or make them redundant when they are no
longer need for the job
A vacancy arises when an employee resigns or is dismissed by the management. When the
vacancy arises, a job analysis is prepared. A job analysis identifies and records the tasks
and responsibilities relating to the job. This gives the managers about what the job post is
for. Then a job description is prepared. A Job description outlines the responsibilities and
duties to be carried out by someone employed to do it. Includes information about conditions
of employment/working conditions (salaries, working hours, etc.). This is given to all the
candidates so that they know what they will be required or expected to do. When this is
done, the H.R department will draw up a job specification. A job specification is a document
that outlines the requirement, qualification, expertise, skills and physical/personal
characteristics, etc. This is required by an employee to take up the job.
Recruitment
Internal Recruitment
A vacancy filled by an existing employee of the business
External Recruitment
A vacancy filled by someone who is not an existing employee and will be new to the
company
● Needs to be advertised (local/national newspapers, specialist magazines, job centres
or recruitment agencies)
● The business needs to decide:
○ what should be included in the advertisement
○ where it should be advertised
○ how much it will cost
○ whether it will be cost-effective.
● The candidates should apply for it by:
○ Sending CV or resumes (will includes their qualifications, experiences, qualities
and skills as well as why they want the job and why they think they would be
suitable for the job)
Selection
Applicants who are shortlisted will be interviewed by the H.R manager. They will also call up
the referee(a previous employee or colleagues who can give opinions about their reliability,
honesty and suitability) provided with the applicant. Interviews will allow the manager to
assess:
● the applicant’s ability to do the job
● personal qualities of the applicant
● character and personality of applicant
Ability test and personality tests are the general type of psychometric test.
● less likely to be trained because the workers see the job as temporary
● takes longer to recruit two part-time workers than one full-time worker
● can be less committed to the business
● more likely to leave and go get another job
● less likely to be promoted because they will not have gained the skills and
experience as full-time employees
● more difficult to communicate with part-time workers when they are not in work- all
work at different times.
● More likely to be trained because the workers will see the job as permanent
● Takes less time to recruit
● Can be more committed to the business
● Less likely to leave and go get another job
● More likely to be promoted
● More easier to communicate
Training
● To increase skills.
● To increase knowledge.
● To improve employees’ attitudes to encourage them to accept change and raise
awareness, for example, a need to improve customer service.
● introduction training
● on-the-job training
● off-the-job training.
Introduction training
An introduction given to a new employee, explaining the firm’s activities, customs and
procedures and introducing them to their fellow workers.
Advantages:
Disadvantages:
● Is time consuming
● Means wages are paid but no work is done
● Delays the state of employee starting their job
On-the-job training
Occurs by watching a more experienced worker doing the job
Advantages:
● Individual tuition is given and it is in the workplace so the employee does not need to
be sent away
● Ensures there is some production from the worker while they are training
● Usually costs less than off-the-job training
Disadvantages:
● The trainer will not be as productive as usual because they are showing the trainee
what to do instead of doing their own job
● The trainer may have bad habits and may pass these to the trainee
● May not necessarily be recognised training qualifications outside the business
Off-the-job training
Involves being trained away from the workplace, usually by specialist trainers
Advantages:
Workforce Planning
The establishing of the workforce needed by the business for the foreseeable future in terms
of the number and skills of employees required.
They may have to downsize (reduce the no. of employees) the workforce because of:
● Introduction of automation
● Falling demand for their products
● Factory/shop/office closure
● Relocating factory abroad
● A business has merged or been taken over and some jobs are no longer needed.
● Dismissal: where a worker is told to leave their job because their work or behaviour is
unsatisfactory.
● Redundancy: when an employee is no longer needed and so loses their work, though
not due to any fault of theirs. They may be given some money as compensation for
the redundancy. When an employee is redundant, they will get a 3 month notice in
advance so they can find a new job during those time
Workers could also resign (they are leaving because they have found another job) and retire
(they are getting old and want to stop working).
The following factors helps a business to decide which worker to redundant and which
worker to retain:
● Some workers may volunteer and be happy to be made redundant – because they
may have another job they can go to, they want to retire early or they want to start
their own business.
● Length of time employed by the business – workers who have worked for the
business for a long time are often retained. They will have the most experience and
be the most expensive to make redundant, if redundancy payments are made.
● Workers with essential skills that are needed by the business or whose skills could
be transferable to other departments are often retained
● Employment history of the worker – whether they have a good/poor attendance,
punctuality or appraisal record.
● Which departments of the business need to lose workers and which need to retain
workers.
● employment contracts
● unfair dismissal
● discrimination
● health and safety
● legal minimum wage
It will include:
● Unfair discrimination
● Health and safety
● Unfair dismissal
● Wage protection
Unfair dismissal
Occurs when employer ends a workers contract of employment for a reason that is not
covered in contract
● Employer must keep accurate records of workers performance if want to claim that
employee has broken the contract of employment before dismissing them
● Employee have security of employment
● Allows employees take employer to industrial tribunal if feel they have been treated
unfairly, may get compensation if found true
● Make business less likely to treat employees unfairly as they know they may be
taken to the industrial tribunal and may have to pay compensation or give tbhe
employee their job back
● Employees should be treated equally in the workplace and when being recruited and
should be paid equal amounts for similar work
● Business should recruit and promote staff on merit alone and this should help
increase motivation
Definitions to learn
Recruitment - the process of identifying that the business needs to employ someone up to
the point where applications have arrived at the business
Employee selection - the process of evaluating candidates for a specific job and selecting
an individual for employment based on the needs of the organisation
Job analysis - identifies and records the tasks and responsibilities relating to a job
Part-time - employees will often work between 1 and 30-35 hours a week
Full-time - employees will usually work for 35 hours or more per week
On-the-job training - occurs by watching a more experienced worker doing the job
Off-the-job training - involves being trained away from the workplace, usually by specialist
trainers
Workforce planning - where a business decides on the type and number of employees
needed in the future
Industrial tribunal - a type of law court that makes judgements on disagreement between
companies and their employees
Ethical decision - a decision taken by a manager or a company because of the moral code
observed by the frim.