GRADE 9 – CARE GIVING

Week 1 (February 19 – 23) LO 3. Monitor infection control performance

and implement improvement into practice
Week 2 (February 26 – March 1)
3.1 Recognize designated infection
Week 3 (March 4 – March 8) control monitoring personnel
3.2 Describe proper record keeping
Week 4 (March 11 – 15) of infection control risks and
incidents
LESSON 1: IMPLEMENT AND MONITOR 3.3 Use records/information reports
INFECTION CONTROL POLICIES AND to improve or indicate training
PROCEDURES needs
3.4 Conduct studies on infection cases
LO 1. Provide information to the work group
about the organization’s infection control TOPICS
policies and procedures 4. Designated personnel for the infection control
information
1.1 Define infection, infection
5. Aggregate infection control information
control, policy, procedures, hazard and infection 6. Case study on infection cases
risk assessment
1.2 Explain the importance of LESSON 2: RESPOND EFFECTIVELY TO
infection control policies and procedures DIFFICULT/CHALLENGING BEHAVIOR
1.3 Give examples of infection
control policies and procedures. LO 1. Plan responses
1.4 Show examples of infection 1.1 Define difficult/challenging
control monitoring forms behaviors
1.5 Explain monitoring procedures 1.2 Identify difficult or challenging
in infection control. behaviors using examples and case scenario

TOPICS TOPICS
1. Definition of infection, infection control, policy, 1. How to identify difficult and challenging situation
procedures, hazard and infection risk assessment 2. Planned responses to difficult or challenging behaviors
2. Infection control policies and procedures and its
importance
3. Monitoring procedure in infection control
LO 2. Apply responses
2.1 Assess capability to respond to
LO 2. Integrate the organization’s infection
difficult/challenging behavior
control policies and procedures into work
2.2 List strategies in dealing with
practices
difficult/challenging behavior
2.1 Explain industry code of
2.3 Give examples of institutional
practice
policies and procedures in
2.2 Identify hazards and outcomes
dealing with
of infection risk assessment
difficult/challenging behaviors
2.3 Identify infection control
2.4 Explain institutional policy and
monitoring policies and procedures
procedures in dealing with
2.4 Apply infection control monitoring policies and
difficult or challenging
procedures at the workplace
behaviors
TOPICS 2.5 Select appropriate
1. Industry codes of practice strategy/strategies in dealing
2. Hazards and the outcomes of Infection risk with difficult/challenging
assessment behaviors
3. Application of Infection control monitoring policies 2.6 Use effective communication
and procedures in workplace when dealing with
 difficult/challenging behavior 4. Casualty’s Condition
5. Equipment and Resources
6. Communication System
TOPICS
7. Vital Signs
3. Strategies in dealing with challenging behaviors
8. First Aid Principles
4. Selection of strategies in dealing with challenging
behaviors
5. List/example of institutional policies and procedures in LO 2. Apply basic first aid techniques
dealing with difficult/challenging behaviors 2.1 Identify appropriate first aid
management for the casualty
LO 3. Report and review incidents 2.2 Keep the casualty calm and
3.1 Relay incidents according to comfortable
institutional policies and 2.3 Apply first aid management to
procedures the casualty
3.2 Assess incidents for suggestions 2.4 Monitor casualty’s physical
to properly handle the condition following first aid
difficult/challenging behavior principles and workplace
incident procedures
3.3 Select appropriate debriefing 2.5 Document/record casualty’s
mechanisms for the staff condition in reference to
involved after the incident organizational procedures
3.4 Write comprehensive
documentation regarding the TOPICS
difficult/challenging behavior 8. Appropriate first aid for casualties
incident 9. Application of first aid management to casualties
3.5 Conduct research on 10. Monitoring and
difficult/challenging behavior

TOPICS LO 3. Communicate details of the incident

6. How to assess incidents 3.1 Request medical assistance
7. Debriefing mechanism for staff involved in incidents using communication media
3.2 Relay accurate details of the
LESSON 3: APPLY BASIC FIRST AID casualty’s condition to
emergency services/relieving
LO 1. Assess the situation personnel
1.1 Define first aid, first aid 3.3 Report complete
management, physical hazard, risks and vital details/information of the
signs incident
1.2 Discuss first aid principles
1.2 Demonstrate vital signs taking TOPICS
1.4 Identify physical hazards to self 11. How to request medical assistance
and casualty’s health and safety 12. Reporting complete information details of incident
1.5 Control physical hazards
LESSON 4: MAINTAIN HIGH STANDARD OF
following the Occupational Health and Safety
PATIENT SERVICES
Procedures
1.6 Take casualty’s vital signs
LO 1. Communicate appropriately with patients
1.7 Assess casualty’s physical
1.1 Define patient/s,
condition following workplace
communication, confidentiality, and privacy
procedures
1.2 Describe the characteristics of
patient/s
TOPICS 1.3 Identify the health care
1. First Aid Management
2. Physical Hazards
providers and their role in caring for the patient
3. Personal and Environmental Risks 1.4 Discuss different modes of
 communication managing patients with
1.5 Identify effective challenging behaviors in
communication strategies and techniques to accordance with established
achieve best patient service outcomes procedures.
1.6 Employ established 3.5 Cite case studies on providing
organizational policy to address complaints of patient services
patients 3.6 Confidentiality and privacy of
1.7 Utilize an interpreter service as Patients
required
1.8 Resolve conflicts immediately TOPICS
by directly or by referral to the appropriate 6. Respect for differences
personnel for positive outcomes

TOPICS LO 4. Evaluate own work to maintain a high

1. Definition and characteristics of the patient standard of patient service
2. Health care providers 4.1 Set criteria to evaluate
3. Communication and modes of communication performance in order to
maintain a high standard of
LO 2. Establish and maintain good interpersonal patient service
relationship with patients 4.2 Perform self evaluation, gather
2.1 Establish rapport and good patient’s feedback and
interpersonal relationship with supervisor’s assessment
the patient to ensure best patient regularly to maintain/improve
service outcome high standard of patient service
2.2 Exhibit genuine courtesy to the 4.3 Performance monitoring
patient, family and visitors at
all times
2.3 Recognize patient rights and
responsibilities at all times
2.4 Identify patients’ concerns and
needs
2.5 Monitor and evaluate
effectiveness of interpersonal
relationship with patient to
ensure best patient service
outcomes.

TOPICS
4. Establishing rapport and good interpersonal
relationship with patient
5. Rights and responsibilities of patients

LO 3. Act in a respectful manner at all times

3.1 Observe and respect individual
differences
3.2 Maintain confidentiality and
privacy of patients at all times
3.3 Demonstrate courtesy and
respect in all interactions with
patients, visitors, family and
other health care providers
3.4 Ask assistance in caring and