PROJECT

CHATBOT

Submitted By:
Aman Babu (2000331530008)
Saurabh Thakur (2000331530048)
 INTRODUCTION

• A Chatbot is a software or computer program that simulates human

conversation or "chatter" through text or voice interactions.

• Chatbot are a type of digital assistant designed to improve business

efficiency by automating routine support tasks.

• The chatbot use natural language processing (NLP) and machine

learning technology to react to the buyer intent of shopping
behaviour.
 MOTIVATION

• The purpose of faculty info chatbots is to support students

and school in their relations with school.

• Our Aim is to use chatbot Technology to develop our school

web site for additional economical approach of
Communication between the school and Students.

• This Project would inspire alternative schools still to develop

internet chatbot to Ease the communication between
Management and Students.
 WHY USING CHATBOT??

• Chatbots can automate tasks performed frequently and at specific

times. This gives employees time to focus on more important tasks
and prevents customers from waiting to receive responses.

• Chatbot collect feedback from each interaction to help businesses

improve their services and products or optimize their websites.

• Chatbot can improve lead generation, qualification and nurturing.

Chatbots can ask questions throughout the buyer's journey and
provide information that may persuade the user and create a lead.
 TECHNOLOGY USED

Python is used as a programming language .

Installed libraries:
• Tensorflow
• Keras
• Nltk.Corpus
Python module:
pkl
RESULTS
 FUTURE SCOPE

• Chatbots can provide buyers with a great experience across all devices,
offering deep insights about the buyer that businesses can use to make
personalized offers.
• The goal is to allow users and Artificial Intelligence to communicate
naturally and understand complex requests. This would mean that
customer service agents would be able to focus on other tasks while the
AI takes care of customers' queries.

• They can communicate with your target market by speaking with them in
complete sentences with a natural and easy-going conversational flow.
• Chat bots are getting very much taskable and performance increased by
their trained value.
 C O N C L U SI O N

With a chatbot, your organization can easily offer high-quality support

and conflict resolution any time of day .

Chatbots can assist a large amount of customers simultaneously,

providing a level of support that would otherwise necessitate a large
(and potentially expensive) support staff.
 REFERENCES
• https://www.techtarget.com/searchcustomerexperience/definition/cha
tbot#:~:text=Chatbots%20can%20automate%20tasks%20performed,Pr
oactive%20customer%20interaction.
• by Arwen-Liya
• https://www.researchgate.net/publication/333893693_CHAPTER_1_IN
TRODUCTION_11_Motivation
•
by Mariya Yao and Adelyn Zhou
• https://www.searchenginejournal.com/future-of-chatbots/278595/
• by
Brian Christian and Tom Griffiths