Lecture #2

Topic: Focusing on People: the Key to Success

It is a common saying in today’s organizations that the success depends on
people. The ‘people’ of course are the organizational team members and stake
holders. Focusing on the right individuals and stakeholders is important for the
success of any organization.

Today our main focus will be on the people; an actor in organization, the key
resources for the success of any
organization. Every organization has Organizations as Systems
some objectives, goals, mission& Task environment:
vision. For achieving these goals & Competitors
Unions
mission, they use different inputs to Regulatory agencies
Clients
get desire outputs. The people in
different department/position in the
Structure
organization are the key actors to Inputs:
Material Outputs:
meet the organizational goals. Only Capital Task Technology Products
these people can make difference Human Services

when you compare your organization People

(Actors)
with the other organization. In
today’s environment, getting the Organizational Boundary

latest technology is not a big deal.

Even arranging finance is not a
problem, if you have a good idea/project. The biggest problem will be to
attract/find and retain right people. Any organization can make a difference
provided they have right people and organization is managing them well. But it is
nor so simple. People and organizations are so complex and remember that
every person is different from one and other. So managers/leaders must
understand the people, their behavior & situation.

One should have target to engage good team to achieve the organizational
goals. And keep in mind that good team are only build with a good leadership.
Leader is one who motivates the employee and aligns them towards achieving
the goals in a better way. Research tells us that success comes from putting
leadership, people, value, goals, relationship, culture and community first.

People in the Process

Leadership & Team Management Lecture #2
by Prof. Dr. Mukhtar Ahmed

People are the most important asset of an organization. The basic task of a
manager is to be people oriented. Poor people management is an important
contributor to any failure of organization.

It is need of today’s organization to convert the organization from machine based

and economically driven paradigm to more people driven, community-based and
values-driven. And it will be only done through people working in the organization
as a cohesive team.

Importance of HR and Managers

Some organization treats the employees
as cost. Basically these organizations
are dying organization. We know that
employees are the asset and high
performing organizations treat people as
valuable strategic assets. So
managers/leaders must ensure that
people ate treated as strategic assets.
Quote
“As for leadership, some of the most
important attributes are inspiration
and motivation and coaching. That’s
80% to 90% of my job”
Annette Verschuren, BBA (1977) ST.FX
CEO, Home Depot Canada

Human Capital

Organizations trade in product, knowledge, service, innovation, and relationships.

All these things are carried out by people. All organizations use different
resources like land, machines, technology, finance, people etc. But the important
resources any organization can depend is the human Resource and they is the
typical human capital organization can be prod off.

Why a Human Capital Environment?

People are the capital of an organization and creates difference with knowledge,
creativity and relationship. All this is done by the people. So what does it means?
It means “people” must be managed/treated as asset, invest on them and protect
them, and not to treat tem as cost. Because human are the unique form of
capital.

What is Important?

The direction of the employees is also important and set the state of mind
towards work. It is also the responsibility of manager/leaders to set the focus of
employee in work and engage them with some creative work and motivate them
to achieve organization goals. Also create the sense of importance to adopt
change.
Developing and Sustaining A World-class Workforce

2
Leadership & Team Management Lecture #2
by Prof. Dr. Mukhtar Ahmed

„ Increasingly Diverse Workforce

– Diversity will allow us to compete and win locally and globally.
Diversity in workplace is very important and brings synergy in the
organization. Team members with different background, with
different skill sets and different exposures is very critical have
positive impact.

„ The Changing Nature of Work

– Economy base has moved from manufacturing to services. Keeping
in view the changing landscape of the world business,
organizations has started thinking and shifting from manufacturing
to services orientation.
– Job flexibility for employees. With the changing work environment,
flexibility in the job is increasing. Organizations are more concern
about out put and delivery rather than time spend by the workers
and more flex scheduling is becoming common.
– Growth of outsourcing is yet another trend. Organizations are going
for outsourcing most of the secondary tasks rather than doing
themselves to improve effectiveness and efficiency.

„ The New Employer-Employee Partnership

– Employees can not expect long-term employment
– Employers thus can not expect corresponding loyalty
– Employers trying to build a new kind of relationship: an employer-
employee partnership

About the course

Leadership Team

The course is designed to develop the

understanding & knowledge of “the Leadership and
Team Management” concepts and the skill sets
necessary for performing the team leader functions
Leadership And Team Management
in today’s dynamic and competitive organizations.
The course will be divided into two main
components, the Leadership and Team dynamics.
In the first part the main focus will be on Leader,
Followers and situation to understand the concept of leadership and in the second
half of the course we will try to understand the team dynamics.

Note
Material presented during this course is taken from different books, presentations and
work done by great peoples in this field to make the material understandable for a
common person and purely for learning purpose. Material/work used from different
sources is highly acknowledged.