Cigdem YARADILMIS

E-mail: cyrdlms@gmail.com

GSM: 07572444893

Address:15 Clos Y Fwyalchen Wen, Radyr, Cardiff

Introduction
I am an enthusiastic, self-motivated, responsible and hard working person. I am an extremely patient person and
willing to spend as much time working on one subject, one word and so on. I am a mature team worker and
adaptable to all challenging situations. I am able to work well both in a team environment as well as using own
initiative. I am able to work well under pressure and adhere to strict deadlines.

Work Experience

St. David’s Hotel &SPA, CARDIFF 07/2004-01/2009

Assistant Conference and Banqueting Manager,

Required to help manage & coordinate all operational activities in relation to the Conference & Banqueting
Department.

Ensure that outstanding guest service is provided at all times, leading the team members by example in
all aspects.
Help manage & direct team members in the delivery of smooth service. Flexibility to respond to arrange of
different work situations Carry out quality training and coaching in a systematic and professional manner
using the C&B training program

Complete self-audits of the department

Ensure the team is correctly uniformed, in line with company standards and understand the importance
of personal hygiene

Ensure team is punctual, polite, courteous and helpful to guests and colleagues at all times. Be fully
conversant with the facilities, services and promotions offered by the hotel and whenever appropriate
Radisson BLU Hotel, CARDIFF 01/01/2009-01/01/2010
Front of House Receptionist,

Welcome and greet guest

Answer and direct incoming calls

İnform guest of hotel rate and service

Register and check guest in

Retrieve mail, packages and documents such as faxes for guests

Başman Group of Company Avon, CYPRUS 05/02/2015 – 15/12/2016

Customer Service and Sales Representative

Generate leads.

Meeting or exceeding sales goals.

Negotiating all contract with prospective clients.

Prepare weekly and monthly reports.

Give sales presentations to arrange of prospective clients. Understand and promote company programs.

Obtain deposits and balance of payment from clients. Prepare and submit sales contracts for orders.

Visiting clients and potential clients to evaluate needs or promote products and services. Maintain client
records.

Answer client questions about credit terms, products, prices and so on….

Rudex Consultancy, CYPRUS 10/1/2018 -01/11/ 2019

Director Assistant,

Administrative assistant with 5 years of experience schedule and majority plans of multiple tasks

Assisting in developing and implementing plans and goals for the department working with the director to
coordinate and supervise daily operations, ensuring compliance with regulations and internal policies

Maintain scheduling of training and represent the company when needed create reports and submit them to
the director

Fulfill duties as assigned by the director

Cagri College, ANKARA 01/03/2020 - 10/06/2022
English Teacher

Took part in the educational process of 100 students of 1–5th grades.

Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids
and various English teaching methods.

Closely supervised students’ growth and helped them improve written and speaking skills

Maintained positive student-teacher relationship and cooperated with parents on a daily basis.

Created a full curriculum according to country standards

Qualifications
2020 TESOL Accredited by ALAP (Awarding Language Acquisition for Professional) UK
2019 İSO900/12015 International Standard Bureau Veritas, Ankara
2018 Human Resources Management, İstanbul Isletme Enstitüsü, Ankara
2016 Raise your Voice and Advocate your Rights, UN, Cyprus

Education
International Relations 01/09/2013 - 15/06/2017
Near East University, Bachelor of İnternational Relations
International Relations

International Relations, Master 15/02/2018 -

Near East University

Interests

I have been interested in painting. Recently, I have been working on oil painting portraits. Besides, I love to
meditate and read and research history books. İn addition to this, I love to travel and discover new places
whenever I have the opportunity.

References
1. Ismail Kizildag Head of English Teacher Cagrı Collage

Phone: +905435472433

Email: info@cagri.k12.tr

2. Hakan Rustem Director Rudex Consultancy

Phone: +905488803788

Emai:info@rudex.co
3. Gulcan Thomas Trainee Solicitor Conveyancing Direct Limited

Phone: +447774700086

Email: gulcanthomas@btinternet.com

10 — years Employment History

 11/2009 – 1/2010 Receptionists at Radisson BLU Cardiff

 01/07/2010 — 05/01/2015 I gave birth in July 2010 and looked after my daughter about five years. In the
Th
mean time I started university in 13 of September 2013 Cyprus

 05/02/2015 — 15/12/2016 While attending 2th year unıversity I started to work Sales Representative in
Başman Group of Company (part time) Cyprus

 th
01/1/2017— Full time mother and 4 year in university (full-time)

 10/06/2017 I graduated

 15/02/2018 I applied for Master Degree I have finished my courses. However, my thesis still needs to be
done Cyprus

 10/1/2018 —01/11/2019 Director Assistant at Rudex Consultancy Cyprus

 01/12/2019 —Moved to Ankara Turkey

 20/12/2019 — 01/08/2020 I took online Tesol course accredited by ALAP

 01/03/2020 — 10/06/2022 English teacher at Cagri Collage Ankara

1) 11/2009 – 1/2010 Receptionists at Radisson BLU Cardiff

I moved to Cyprus on 11/2019

07/2010 — 01/2015 I gave birth in July 2010 in Cardiff, and l looked after my baby daughter full time about 3
Th
years in Cyprus. In the mean time I started university in 13 of September 2013 Cyprus (fulltime course)

2) 05/02/2015 — 15/12/2016 While attending 2th year unıversity I started to work Sales Representative in
Başman Group of Company (part time) Cyprus
Note: I didn’t work 6 months my ex-husband financially supported me. Back to work 15/01/2018

3) 15/ 6/2017 I graduated

15/01/2018 I started to work Rudex Consultancy and after one month later applied for Master Degree. I have
finished my courses. However, my thesis still needs to be done Cyprus
Note: 6 months didn’t work I was full time mother and I needed to rest for a while before start Master
4) 01/11/2019 finished my work and I moved Turkey in 01/12/2019