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Tourism Planning Policy and Development
Tourism Planning Policy and Development
Tourism Planning Policy and Development
Development
Jaireh D. Barbosa
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Table of Contents
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Course Code: TPC6
Course Description: Students will be able to understand tourism
planning as a process and as a set of techniques for sustainable tourism
development giving importance on the physical environment and the
social, cultural and political realities of planning and policy making.
Students will engage with practical planning tools and strategies,
industry, government, field work and individual and group projects to
develop an understanding of tourism policy-making process, and to gain
skills in both evaluation and development of tourism plans and policies.
Students will also discover tourism as a strategy for urban revitalization,
conservation, agriculture, and historic preservation while promoting the
value of tourism in enhancing community character, culture, quality of
life and sense of place. Case studies in Philippine-setting are emphasized.
Discussions will also be made on the Philippine Tourism Master Plan to
allow the students an overview of what real plans are like and experience
evaluation by measuring the actual achievements of the government
against their plans. The course may include a field trip component.
Course Requirements:
Assessment Tasks - 60%
Major Exams - 40%
Periodic Grade 100%
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MODULE 1
FOUNDATION for TOURISM PLANNING
Introduction
Learning Outcomes
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Lesson 1. Foundation for Tourism Planning (Cruz, 2014)
Laissez-Faire Theory
“Laissez-faire” is a French word for “leave it be.” This theory has the assumption that
the tourism industry works best when left to the responsibility of the market forces. This is
also known as the liberal economic theory which means that no intervention should come
from the government when it comes to policies and regulations involving tourism operations.
The market forces of the tourism industry are left on their own terms as it encourages growth
of tourism businesses and emphasizes economic returns . However, it is also capable of
destroying the destinations due to the excessive exploitation of its resources.
Modernization Theory
This theory emphasizes that tourism contributes to an area’s economic progress and
transformation from traditional to modern. It uses tourism as an instrument for technological
developments, improving the local community’s knowledge and skills, and adjustments in
the way of living and culture in order to adapt to the increasing diversity of visitors.
Modernization of infrastructure and facilities is also required under this theory as the needs
of international tourists become more advanced. These upgrades also benefit the local
community. However, concerns surrounding modernization are also raised as it tends to
make heritage sites disappear with the thinking that modern structures are a better sight than
the old ones.
Trickle-Down Theory
This theory has the assumption that economic growth leads to the improvement of
living conditions in an area. Tourism growth should be able to improve the lives of everyone
that is affected, from hotel managers down to souvenir vendors. This theory is related to the
tourism multiplier effect, which is the revenue generated by inbound tourism that flows into
a destination and injects new resource into the economy.
Neoliberal Theory
This theory suggests that the economy functions best when there’s minimal
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intervention from the government. Compared to the Laissez-Faire Theory, this theory accepts
the government’s function to regulate but doesn’t accept the idea of the government
competing with the private sectors by operating in the same business sense.
Dependency Theory
This theory sees tourism, particularly international tourism, as the modern-day
colonialism. It argues that tourism makes developing nations dependent on developed
nations in terms of technology, skills, and products to satisfy the international tourism market
demands. In turn, the local economy suffers through leakages which results in a lack of
employment opportunities for the locals, an increase on imports, and the need of services
from foreign professionals. This is also evident when the developed nations exploit the
resources of the developing nations which actually worsen the living conditions of the latter.
Tourism planning is affected by how tourism is viewed. The tourism planning process
usually begins with identifying some elements like the nature of tourism, the issues involving
tourism and the possible solutions on how these issues should be addressed. Once the
aforementioned elements are identified, a platform can be formed. Platform is described as
a common theme or focus of a specific study which, in this case, is tourism planning. There
are five (5) tourism planning.
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Five (5) Tourism Platform
1. Advocacy Platform
This platform focuses on the positive impact that tourism brings. It is a known fact
that tourism can cause massive improvement within an area such as creating employment,
foreign exchange income, modernization on infrastructure. The tourism policy under this
platform may involve something that mentions tourism as a tool for national development.
The advocacy platform also depicts tourism as a “clean industry,” or something that does not
produce harmful substances that may pollute the environment. Tourism under this platform
is also viewed as a tool for cultural revitalization and something that brings people together
into a mutual understanding. These core beliefs in the advocacy platform emphasize that
tourism should be enthusiastically pursued and prioritized. The effects of using this platform
normally result in mass tourism. Theories that relate to this platform are the modernization
and trickle-down theories.
2. Cautionary Platform
This is the exact opposite of the advocacy platform where tourism is viewed as a bad
thing and focuses on the negative effects of mass tourism. This platform criticizes tourism,
especially mass tourism, as something that creates dependency and leakages that takes the
wealth of an area. This also views tourism as causes of the following:
Hides the level of poverty in an area (through the development of high-rise hotels,
airports, and shopping centers)
Low-paying and seasonal jobs
Loss of cultural traditions
Exploitation of vulnerable groups of society
Resentment of local communities on visitors
Pollution and loss of biodiversity.
These assumptions prompt this platform to avoid pursuance of further tourism development.
This also supports the dependency and irridex model theories.
3. Adaptancy Platform
This platform acknowledges the negative impacts of mass tourism. However, it also
emphasizes that the negative impacts tourism brings can be minimized, if not avoided at all.
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This platform encourages the pursuance of alternative tourism, which is described as a low-
volume and low-impact form of tourism. Alternative tourism is the anti-thesis of mass tourism
that has two (2) sets:
4. Knowledge-based Platform
This platform has a more holistic approach to its views on tourism. It relies on the
rawest and most rational information over moral opinions of others. This heavily supports the
critical analysis of tourism which does not involve labeling certain forms of tourism as either
good or bad. For example, it may view mass tourism as good when properly managed and
ecotourism as bad when it is mismanaged. The concept of sustainable tourism conforms to
this platform as it involves thorough education and research.
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Assessment Task 1
Instructions:
1. Your task now is to create a possible foundation program or plan for tourism that
is necessary this time of crisis. This program or plan is better for a long-term
program.
3. This program should focus for the continuous development of tourism even this
time of crisis and if possible even after the crisis of pandemic.
Summary
The right type of tourism plan can be used to invigorate poorly developed tourism
destinations. This is the reason why careful planning is necessary to develop specialized
training facilities for the education and training.
Reference
Cruz, R., 2014). Tourism Planning and Development. Manila: Rex Bookstore, Inc.
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MODULE 2
TOURISM PLANNING
Introduction
Tourism planning is the process of considering the needs of people planning a trip and
using those factors to determine the best resources, programs and activities for their trip.
Tourism planning is intended for local residents and businesses of the location, as well as
tourists who travel there. Strong foundation may lead to a strong and sustainable program
and development that may last for long period of time.
Learning Outcomes
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Lesson 1. Types of Tourism Planning
(Lansangan-Cruz, 2011)
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patterns of tourism movements, investment policies, education and training policies,
government policies, and checklist of necessary legislation. Conceptual planning gives
general estimates of benefits and costs which will be the basis for a major decision on whether
to proceed with the expensive, detailed master plan or to modify, redirect, or cancel it.
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Assessment Task 2
Instructions:
1. Written output:
2. Your task now is to create a plan for tourism issues, which is related to
Summary
The aim of modern planning is to seek optimal solutions to perceived problems and that it is
designed to increase and, hopefully maximize development benefits, which will produce
predictable outcomes. On a basic level, tourism development can be defined as creating
strategies and plans to increase/develop/encourage tourism for a destination. The
fundamental reason behind planning and implementing strategies for developing the tourism
sector is primarily to make money and to subsequently increase the GDP of a country or
area.
Reference
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MODULE 3
TOURISM PLANNING APPROACHES
Introduction
Learning Outcomes
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Lesson 1. Tourism Planning Approaches (Cruz, 2014)
Ad-Hoc Planning
(Ad hoc is a word that originally comes from Latin and means “for this” or "for this situation."
In current American English it is used to describe something that has been formed or used for
a special and immediate purpose, without previous planning. Ad hoc can be used as an
adjective or an adverb).
This tourism planning approach is used only when the need arises, such as
preparation in local festivals or when an important visitor is coming. There is no established
tourism agenda in this approach, and its planning is on a case-by-case basis.
Boosterist Approach
This approach heavily promotes tourism as an instrument for economic development.
Its main objective is to generate maximum revenues from tourism through mass tourism.
The main functions surrounding this approach are tourism capacity expansion and
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promotional campaigns. The indicators of success by using this approach are increase in
tourist arrivals, room occupancies, and airline bookings.
Product-led Development
This approach suggests that focusing on the development of tourism infrastructure,
facilities, and amenities first will naturally attract tourists. It simply supports the idea of “build
something and the market will automatically take notice of it.”
According to Gunn and Var (as cited in Cruz, 2014), there are three (3) identified spatial
units in tourism:
Site scale – This scale refers to the level of tourism planning at an individual
tourism property, such as hotels, resorts, or restaurants.
Destination scale – This scale refers to the level of tourism planning within a
community and its surrounding areas.
Regional scale – This scale refers to the level of tourism planning at an entire
province, region, or country.
Another way to identify spatial units according to Japan International Cooperation Agency
and Department of Tourism (JICA-DOT) (as cited in Cruz, 2014) is as follows:
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Demand-led Approach
The perspective in this approach is to know the customers and satisfy them with their
demands. This approach bears two (2) importance:
The need for a market-centered tourism product design; and
Projecting tourism market demands to serve as a basis for expanding the
destination’s physical capacity.
The tourism planning process must fully understand the characteristics and
requirements of the tourism market. These may include stages in the life cycle, religion,
culture, etc. These characteristics can be used as bases for identifying the available tourist
attractions that can match the requirements of the tourism market.
Bureaucratic-/Government-led Approach
This approach puts the government as the central force in tourism planning and
development. Several types of policy instruments that can be used in this approach are the
following:
investment regulations,
Environmental Approach
This approach works best in areas that have natural attractions, especially those that
are not beyond the reach of commercial industries or protected by specific types of laws
(protected areas, ancestral lands, etc.). It uses the concept of carrying capacity in the tourism
planning process, which is defined as “the maximum number of people that may visit a tourist
destination at the same time without causing destruction of the physical, economic, and
socio-cultural environment and an unacceptable decrease in the quality of visitors’
satisfaction” (Cruz, 2016).
The most notable dimension of carrying capacity used in the tourism planning process
is the physical carrying capacity, which is the maximum number of people that can fit on a
site at any given time and still enables people to move. Carrying capacities may vary
depending on the area, the type of tourism that is being developed, as well as tourist
attitudes, expectations, and behaviors.
Another useful concept in this approach is the Limits of Acceptable Change (LAC). It
attempts to set limits on the conditions that are ideal for an area, then sets up management
strategies to attain the area’s desired conditions. Compared to carrying capacity, which sets
a ceiling, LAC sets a range for factors such as social, ecological, physical, and economic
that are acceptable. A good example of a successful output from this approach is ecotourism.
Social Approach
This approach heavily emphasizes the important role of stakeholders in the tourism
planning process. Stakeholders should direct the benefits and control over the area’s natural
resources towards the community and other sectors within the locals.
Participatory/Stakeholder Approach
This approach is where relevant stakeholders deliberate and make decisions in the
tourism planning process. It helps promote the sense of ownership among stakeholders.
This enables them to input their ideas from personal experiences and skills that may avoid
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issues affecting the entire tourism planning process. It also avoids the pitfalls that may be
caused by ignorance or inexperience of some stakeholders. The downside of this approach
is that it is vulnerable to arguments. Stakeholders have different agendas and opinions; this
often results in disagreements that slow down, if not entirely halt, the entire tourism planning
process.
Community-based Approach
This approach is community-centric as it emphasizes that local communities should
have full control of a tourism enterprise and that their interest should be placed above the
other stakeholders’. The idea behind this approach is that the local community will always
be committed to developing its own domain regardless if the plan is good or not because
they live there and will likely remain. The concept of this approach is similar to the theory of
social learning and interpersonal interaction. This is when knowledge is brought over the
community by someone and they, in turn, share their personal knowledge and experiences.
Both the local community and the person or entity that bought the knowledge will have a
mutual learning process. The importance and value of the knowledge are recognized by both
the entity and the local community.
Pro-poor Approach
It is defined as “a tourism that generates net benefits for the poor” (Cruz, 2014). This
approach ensures that the poor are prioritized and the benefits of tourism developments are
directed to them. It does not let the trickle-down effect theory happen automatically. The
government or other agencies involved in the process intervene with the channeling of
tourism benefits directly to the poor.
Some of the principles that need to be followed in order for the pro-poor approach to succeed
are as follows:
Participation by poor people in decisions affecting their livelihood priorities
A holistic livelihood approach – tourism is seen as part of the livelihood options in
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activities
Equity – distribution of benefits and costs
Flexibility – pace or scale of development may be adjusted depending on the situation
Commercial realism – pro-poor approach does not need to be small-scale; linking
small tourism businesses with mainstream tourism enterprises will help ensure their
feasibility
Lessons from poverty analysis, environmental management, good governance, and
small enterprise development should be passed on to build knowledge on this
approach.
an area, a main economic activity, or as a supplement to existing livelihood
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Lesson 2. Major Elements in Planning a Tourism Destination
(Cruz, 2014)
Visitor Attractions
The success of a destination depends not only on its power to
attract but also on its ability to maintain them.
Culture
Destination planning encourages the inclusion of cultural heritage in tourism. For the
reason that, culture is one of the magnetic forces that invites people to the tourism industry.
Manpower
Tourism as an industry is not only people-oriented but also people-dependent. A
pleasant experience for visitors is an important factor for the success of a tourism destination.
It may be necessary to establish hotel and tourism schools and provide scholarships for some
employees to study abroad.
Infrastructure/Superstructure
Infrastructure comes before superstructure. The lack of an adequate infrastructure
often hinders the development and growth of a tourism destination. A country may have
beautiful beaches but these are worthless if they are not connected to major markets by roads
of air facilities. They are also worthless if adequate water, electricity, and sewage facilities are
generally a government responsibility. Developing nations may seek assistance from
international agencies such as the United Nations Development Bank in order to develop their
infrastructure.
Transportation
A study of the present and future transportation needs such as air, highways, rail, and
water is necessary in the movement of passengers and goods.
Support Services
Problems will arise if these services are not available. It is important to plan how these
services can be provided.
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Accommodation
Accommodation facilities are the places where tourists stop being travelers and
become guests. These are also the places where tourists spend most of their time and money.
Thus, planning for accommodation is very important to the success of a tourist destination.
Assessment Task 3
Instructions:
How would you sell this idea for the local community?
How would other hospitality or recreational industries will support this idea?
What are the details on how to get there in your area/destination?
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Summary
Tourism planning approaches were made to ensure possible positive results concerning
tourism plans, for tourism affects large amount contributions in every nation. Approaches
may vary depending on every current state of plan. These approaches protect the interest
and concerns of every nation as well as its resources, culture and heritage. It is also used to
create more opportunities.
References
Cruz, R. (2014). Tourism Planning and Development. Manila: Rex Bookstore, Inc.
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MODULE 4
Stages of Destination Development
Introduction
Learning Outcomes
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Lesson 1. Regarding Product Life Cycle (Lansangan-Cruz, 2011)
Knowledge of the four (4) stages of destination development will help the planner
avoid problems related to mass development and ensure the continuous success of a
tourist destination. Tourism are considered as intangible products considering also the
services it can offer.
During this stage, expatriates’ businesses usually succeed because they offer
services that are more modern, more sanitary, and more reliable than those offered by the
local population. These are the reasons why a greater number of allocentrics (individuals
who are self-confident, curious, adventurous, and outgoing; preference for non-touristy
areas) are encouraged to visit the destination. Also, during this stage, tourists are generally
welcomed by the residents. There is a great amount of interpersonal contact between the
tourists and the residents. The tourist adjust to the local environment and the people. The
people around the community is well benefitted on the program of tourism for tourism
opens wide variety of opportunities that can expand all throughout the continuous
expansion as well of tourism. From it the tourism may change or modify anytime as well
as adding new tourism project or programs.
In this stage, changes occur such as, motorboats being replaced by manually
propelled boats, increased attention is given to sanitation and visitor comfort, etc. The
increased interaction between tourist and residents result in a desire of residents for better
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education, increased awareness of the outside world, trend toward equality, and a change
of traditional lifestyles. Tourism may affect anyone or anything, for there is always
movement of new persons around ( travelers, visitors, tourists, guests to be specific).
Visitors may enjoy and adjust on the culture or heritage of a certain destination and vice
versa on the local community for the visitors.
Regarding Maturity/Institutionalization:
During this stage, the local population are economically dependent on individuals
or corporations who do not reside in the area and yet own and control many tourist
services. This is due to a number of hotels, airlines, and other services are associated
with international corporations who make corporate decisions from offices outside the
country. This creates a feeling that outsiders have taken control. Additionally, during this
stage, the diets of the local residents improve because they are exposed to new food.
Also, native crafts are revived since they are in demand. The increased of infrastructures
and continuous flow of industrialization will respond or affect the economic growth of a
certain destination for this may also considered as the maturity of the area.
Assessment Task 4:
Instructions:
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Summary:
Reference