English for International Tourism Intermediate

Placement Test A

Complete the sentences. Choose a), b), c) or d).

0 __b__ is the name of your hotel?

a) Where b) What c) Which d) How old

1 _____ Marcel Canadian or French?

a) Does b) Do c) Is d) Are

2 _____ Isabel speak Portuguese?

a) Is b) Does c) Who d) Has

3 _____ do you go away on holiday?

a) How many b) How much c) How old d) How often

4 _____ do you usually stay in Paris?

a) Where b) What c) Who d) Which

5 _____is the journey from your house to the airport?

a) How much b) How many c) How often d) How long

6 _____ did you go on holiday with this year?

a) Why b) Who c) Where d) When

7 _____ tourists travel to different countries to their own.

a) Inbound b) Outbound c) Relative d) Domestic

8 We always take walking boots when we go on holiday, so we can go _____.

a) shopping b) recreation c) trekking d) outbound

9 Can I just _____ your details before I put the payment through?
a) right b) correct c) use d) check

10 I will send you an email _____ your booking.

a) saying b) confirming c) taking d) completing

11 Claudio _____ responsible for the front desk operations.

a) has b) is being c) being d) is

PHOTOCOPIABLE © 2013 Pearson

12 The hotel _____ staff at the moment.
a) recruits b) doesn’t recruit c) isn’t recruiting d) is recruit

13 When _____ your hotel and catering course?

a) do you finish b) you finishes c) is finishing d) do finish

14 Who _____ the repairs to the restaurant this week?

a) supervises b) supervise c) is supervise d) is supervising

15 ‘Where is George?’ ‘He _____ a guest with their luggage.’

a) help b) helps c) is helping d) isn’t helping

16 I’m sorry, but Lorna _____ on Mondays. It’s her day off.
a) don’t work b) doesn’t work c) isn’t working d) is working

17 Geraldo works as the night-shift _____ at ‘The Golden Keys’ hotel.

a) entertainer b) guide c) waiter d) concierge

18 Hiroko is a very _____ and outgoing person.

a) organizing b) interacting c) enthusiastic d) socializing

19 Please do not _____ to contact me if you have any questions.

a) hesitate b) look c) regard d) miss

20 I _____ apply for the position of Restaurant Manager.

a) write b) write to c) am writing d) am writing to

21 _____ fish market is in the old city of Cadiz.

a) The best b) Best c) The better d) The bestest

22 The Hotel Miramar is _____ the Hotel Playa.

a) the biggest than b) the bigger than c) bigger than d) biggest than

23 We had some of the _____ views of the city from our apartment.
a) spectacular b) spectacularer c) more spectacular d) most spectacular

24 Is the pool here _____ the one we swam in yesterday?

a) more long than b) longest than c) longer than d) more longer than

25 The second village we visited was _____ the first.

a) the isolatedest b) more isolated c) isolateder than d) more isolated than

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26 This is the _____ airport in the country.
a) modernest b) more moderner c) most modern d) more modern

27 Students get a _____ of 10% on the price of a tour.

a) discount b) offer c) decline d) check

28 This _____ gives information on sightseeing in this city and includes a map of the city centre.
a) leaflet b) advice c) sight d) feedback

29 Hello, Tourist Information. Angela speaking. _____ I help you?

a) What can b) Where can c) Which can d) How can

30 Thank you _____ us. Have a nice day.

a) to call b) for calling c) for to call d) by calling

31 The theatre in Queen’s Street first _____ 90 years ago.

a) to open b) opened c) opens d) opening

32 My parents _____ at the hotel until 8 p.m.

a) arrive b) arrived c) didn’t arrive d) did arrive

33 _____ your trip to the city museum?

a) Do you enjoy b) You enjoys c) Are you enjoy d) Did you enjoy

34 In the past, this _____ the busiest port in the country.

a) is b) was being c) was d) were

35 They _____ to reserve a table but the restaurant was full.

a) tried b) tryed c) didn’t try d) did tried

36 When _____ to become a chef?

a) you decided b) did you decided c) did you decide d) are you deciding

37 The brochure said _____ were included in the package deal but that some guests also tipped staff.
a) extras b) overcharges c) pay backs d) gratuities

38 I always love to go _____ when I am on holiday. I love seeing all the fish in the sea.
a) snorkelled b) snorkelling c) to snorkelling d) snorkel

39 Make sure everyone knows how much the tour costs and which activities have an _____.
a) extra charge b) extra cost c) major charge d) specialist cost

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40 Before the tour, find out if participants have any _____, e.g. problems with mobility.
a) knowledge b) special meals c) special needs d) printed information

41 _____ tell me where the restaurant is, please?

a) May you b) Shall I c) Can I d) Could you

42 _____ you like to see our evening menu?

a) Shall b) Would c) Could d) Can

43 _____ take your name please?

a) Could you b) May I c) Shall you d) Must I

44 _____ I order a taxi to collect you in the morning?

a) Will b) Would c) Shall d) May

45 _____ have the bill, please?

a) Can we b) Can you c) Shall we d) Shall you

46 _____ you tell me where the station is, please?

a) May b) Shall c) Must d) Could

47 These days you can find very _____ holiday packages on the internet.
a) affordable b) budget c) luxury d) affording

48 Our airline offered us a _____ coffee before our flight.

a) budget b) compliment c) request d) complimentary

49 I would like to offer you a full _____ as a gesture of goodwill.

a) feedback b) refund c) return d) receipt

50 I am very _____ for any inconvenience caused.

a) apologies b) apologize c) sorry d) unhelpful

51 How _____ people are you expecting at the buffet?

a) some b) many c) much d) a lot of

52 Do you know how _____ the tour will cost?

a) much b) some c) many d) any

53 There are _____ children in the swimming pool today.

a) much b) any c) some of d) a lot of

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54 So, you don’t want _____ beverages with your food?
a) any b) lot of c) many d) much

55 Would you like _____ ice in your drink?

a) much b) many c) some d) an

56 Are you expecting _____ guests to arrive this afternoon?

a) a b) much c) any of d) a lot of

57 At the end of the meal we ordered coffees and ask for the _____.
a) receipt b) bill c) refund d) tip

58 Do you always set the tables with red _____?

a) buffets b) cloths c) papers d) serviettes

59 The sea bass is lightly _____ with sea salt and black pepper.
a) seasoned b) dressed c) served d) made

60 The chicken _____ peas, carrots and potatoes.

a) is coated with b) is made with c) comes with d) is marinated in

61 We _____ the house at 6 a.m. tomorrow.

a) ’s leaving b) ’re leaving c) will leave d) go to leave

62 We are very excited about tomorrow because we _____ the Tortuga National Park.
a) will visit b) are visiting to c) visiting d) are going to visit

63 Jean and Bill _____ at the Hotel Delux for the first two nights of their holiday.
a) are staying b) are going stay c) will stay d) is going to stay

64 I hope _____ us at dinner tonight. It’s our last night at the hotel.
a) you’ll join b) you will joining c) are to join us d) you going to join

65 I’m sure you _____ your holiday. The islands are beautiful. Have a great trip!
a) will enjoying b) are enjoying c) ’ll enjoy d) are going to enjoy

66 Who _____ you at the airport when you get there?

a) is to meeting b) meets c) are meeting d) is going to meet

67 We saw a lot of different _____ on our safari holiday and took hundreds of photos.
a) bays b) wildlife c) trekking d) natures

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68 The _____ in Conaima National Park were breathtaking. My favourite was the Angel Falls because the
water looked amazing as it came off the top of the rocks.
a) waterfalls b) harbours c) valleys d) cliffs

69 Please _____ take a brochure at the end of this presentation.

a) freely b) feel free to c) be free to d) welcome to

70 _____ from these photos, the hotel has a range of facilities on offer.
a) As seeing b) Do you see c) I’m seeing d) As you can see

71 Passengers _____ leave their seats when the plane is landing.

a) have to b) mustn’t c) should d) are allowed to

72 Guests _____ use the swimming pool at any time of the day.
a) mustn’t b) have to c) should d) are allowed to

73 _____ show my passport when I book into my hotel?

a) Do I have to b) Do I must c) Am I allowed to d) Am I not allowed to

74 All guests _____ check out before 10 a.m. on the day of their departure.
a) should b) are allowed to c) must d) mustn’t

75 In some countries you _____ smoke in bars and restaurants.

a) have to b) must c) shouldn’t d) are not allowed to

76 If you are really tired, you _____ go and lie down for a while. It might help.
a) have to b) should c) must d) are allowed to

77 We were only allowed one piece of hand _____ on the plane.

a) package b) baggage c) bag d) objects

78 What is the _____ for a return flight from New York to Milan?
a) fair b) fare c) fee d) salary

79 On _____ of the company, I’d like to wish you a very enjoyable trip.
a) call b) opinion c) gesture d) behalf

80 I’m _____ we’re no longer taking orders as the restaurant is about to close.
a) afraid b) regret c) apologies d) understand

81 How long _____ here now?

a) did you work b) are you working c) had you worked d) have you worked

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82 I _____ time to check on the flights yet.
a) have have b) haven’t had c) hadn’t had d) have had

83 Sorry but Karina’s _____ work for the day. Would you like to leave her a message?
a) left just b) yet left c) already left d) not left

84 He _____ before and is really excited about the flight.

a) isn’t flown b) ’s flying c) ’s never flown d) ’s never flied

85 We’ve _____ a call for you Mr O’Neil.

a) received yet b) yet received c) received just d) just received

86 Have you _____ the Grand Canyon?

a) ever been to b) never gone c) already visit d) not ever seen

87 As a gesture of goodwill, the airline _____ us to business class.

a) upgraded b) regraded c) restored d) extended

88 How long will it take to _____ this building?

a) innovate b) restore c) budget d) outsource

89 Will you _____ the same credit card?

a) pay for b) be paid with c) be paying to d) be paying with

90 How was your _____ with us?

a) visit b) stay c) occupancy d) service

91 If you _____ time, please leave feedback for us.

a) are having b) have c) have had d) had

92 _____ get good tips if you are friendly to customers.

a) Probably you’ll b) You won’t c) You may will d) You will probably

93 They _____ many visitors if they don’t renovate the hotel.

a) attract b) don’t attract c) won’t attract d) aren’t attracting

94 I _____ get the chance to do much sightseeing if I’m there on business.

a) will b) will probably c) may d) probably won’t

95 If I _____ early tomorrow morning, I will go swimming in the hotel’s pool.

a) get up b) got up c) will get up d) was getting up

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96 Will you visit Ash and Rich when you _____ Vancouver?
a) will visit b) are going to c) go to d) have gone

97 Have you see the latest marketing _____ by the Scottish Tourism Board? It’s wonderful.
a) advert b) campaign c) flyer d) media

98 You’ll have to think of a more memorable _____ if you want to hold people’s attention.
a) discount b) slogan c) e-brochure d) social network

99 If you tell your friends about this place, we _____ them a good discount.
a) ’ll offer b) will offer to c) offer d) are going to offer

100 I’ll make you a _____ because you’re staying at my uncle’s hotel.
a) special break b) concession c) special deal d) negotiation

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