Professional Documents
Culture Documents
Chapter 1 - 3 DHO
Chapter 1 - 3 DHO
HEALTH
OCCUPATIONS
Seventh Edition
Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States
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Diversified Health Occupations, Seventh © 2009 Delmar, Cengage Learning
Edition
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CHAPTER 3 Careers in Health
Care
Chapter Objectives
After completing this chapter,
you should be able to:
Observe Standard
Precautions
◆ Compare the educational requirements for
associate’s, bachelor’s, and master’s degrees
◆ Contrast certification, registration, and
Instructor’s Check—Call
Instructor at This Point
licensure
◆ Describe at least 10 different health careers by
including a definition of the career, three
Safety—Proceed with
Caution
duties, educational requirements, and
employment opportunities
◆ Investigate at least one health career by writing
OBRA Requirement—Based
on Federal Law
to listed sources or using the Internet to
request additional information on the career
◆ Interpret at least 10 abbreviations used to
Math Skill
identify health care career workers
◆ Define, pronounce, and spell all key terms (see
Legal Responsibility
page 3 for explanation of accent mark use)
Science Skill
Career Information
Communications Skill
Technology
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Careers in Health Care 39
KEY TERMS
admitting officers/clerks electrocardiograph (ECG) medical illustrators
art, music, dance therapists technicians medical interpreters/
associate’s degree (ee-lek⬙-trow-car⬘-dee-oh- translators
athletic trainers (ATs) graf tek-nish⬘-ins) medical (clinical) laboratory
audiologists electroencephalographic assistants
(EEG) technologist medical (clinical) laboratory
bachelor’s degree
(ee-lek⬙-troh-en-sef-ahl-oh- technicians (MLTs)
biological or medical graf⬘-ik tek-nahl⬘-oh-jist)
scientists medical (clinical) laboratory
electroneurodiagnostic technologists (MTs)
biological technician technologist (END)
biomedical (clinical) medical librarians
(ee-lek⬙-troh-new-roh-die-
engineer medical transcriptionists
ag-nah⬘-stik)
biotechnological engineer medication aides/assistants
embalmers (em-bahl⬘-mers)
(bioengineer) mortuary assistants
emergency medical
biomedical equipment technician (EMT) multicompetent/
technicians (BETs) multiskilled worker
endodontics
cardiovascular technologist (en⬘-doe-don⬘-tiks) nurse assistants
central/sterile supply entrepreneur occupational therapists
workers (on⬙trah-peh-nor⬘) (OTs)
certification epidemiologists occupational therapy
continuing education units assistants (OTAs)
first responder
(CEUs) ophthalmic assistants (OAs)
forensic science technician
dental assistants (DAs) ophthalmic laboratory
funeral directors
dental hygienists technicians
genetic counselors
(den⬘-tall hi-geen⬘-ists) ophthalmic medical
geriatric aides/assistants technologists (OMTs)
dental laboratory (jerry-at⬘-rik)
technicians (DLTs) ophthalmic technicians
health care administrators (OTs)
dentists (DMDs or DDSs)
health information (medical ophthalmologists
dialysis technicians (die- records) administrators
ahl⬘-ih-sis tek-nish⬘ins) opticians (ahp-tish⬘-ins)
(RAs)
dietetic assistants optometrists (ODs)
health information (medical
dietetic technicians (DTs) (ah⬘-tom⬘-eh-trists)
records) technicians
dietitians (RDs) oral surgery
health science technology
Doctor of Chiropractic (DC) education (HSTE) orthodontics
(Ky-row-prak⬘-tik) (or⬙-thow-don⬘-tiks)
home health care assistants
Doctor of Medicine (MD) paramedic (EMT-P)
housekeeping workers/
Doctor of Osteopathic sanitary managers patient care technicians
Medicine (DO) (PCTs)
licensed practical/vocational
(Oss-tee-ohp⬘-ath-ik) nurses (LPNs/LVNs) pedodontics
Doctor of Podiatric Medicine (peh⬙-doe-don⬘-tiks)
licensure (ly⬘-sehn-shur)
(DPM) (Poh⬙-dee⬘-ah-trik) perfusionists
massage therapists
doctorate/doctoral/doctor’s (purr-few⬘-shun-ists)
master’s degree
degree
medical assistants (MAs)
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40 CHAPTER 3
KEY TERMS
periodontics psychiatric/mental health respiratory therapy
(peh⬙-ree-oh-don⬘-tiks) technicians technicians (RTTs)
pharmacists (PharmDs) psychiatrists social workers (SWs)
(far⬘-mah-sists) psychologists speech–language
pharmacy technicians (sy-koll⬙-oh-jists) pathologists
phlebotomists radiologic technologists surgical technologists/
physical therapists (PTs) (RTs) (ray⬙-dee-oh-loge⬘-ik technicians (STs)
physical therapist assistants tek-nahl⬘-oh-jists) unit secretaries/ward clerks/
(PTAs) recreational therapists (TRs) unit coordinators
physicians recreational therapy veterinarians (DVMs or
physician assistants (PAs) assistants VMDs)
process technician registered nurses (RNs) (vet⬙-eh-ran-air⬘-e-ans)
prosthodontics registration veterinary assistants
(pross⬙-thow-don⬘-tiks) respiratory therapists (RTs) veterinary technologists/
technicians (VTs)
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Careers in Health Care 41
WORK PLACE
PATHWAY STANDARDS
Diagnostic Health tional nurse.
Therapeutic Informatics
Support
Biotechnology
Research and
Services ACCREDITATION
Development
For most health careers, graduation from an
PLACES OF LEARNING
PLACES OF LEARNING
accredited program is required before certifica-
WORK PLACE
CAREER ORIENTATION/PREPARATION tion, registration, and/or licensure will be granted.
HIGH SCHOOL
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42 CHAPTER 3
Professional Four or more years of college with bachelor’s, master’s, Medical doctor
or doctoral degree Dentist
Technologist Three to four years of college plus work experience, Medical (clinical) laboratory technologist
or Therapist usually bachelor’s degree and, at times, master’s Physical therapist
degree Speech therapist
Respiratory therapist
Technician Two-year associate’s degree, special health science Dental laboratory technician
technology education, or three to four years of on- Medical (clinical) laboratory technician
the-job training Surgical technician
Aide or Assistant Specific number of hours of specialized education or Dental assistant
one or more years of training combining classroom Medical assistant
and/or on-the-job training Nurse assistant
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Careers in Health Care 43
extremely satisfying choice for the individual who ♦ Health Informatics Services Cluster Standards:
is well motivated, self-confident, responsible, cre- specify the knowledge and skills required of
ative, and independent. workers in health care careers that are involved
with the documentation of patient care;
includes communicating information accu-
NATIONAL HEALTH rately within legal boundaries, analyzing
CARE SKILL STANDARDS information, abstracting and coding medical
records and documents, designing and/or
The National Health Care Skill Standards (NHCSS) implementing effective information systems,
were developed to indicate the knowledge and documenting information, and understand-
skills that are expected of health care workers pri- ing operations to enter, retrieve, and maintain
marily at entry and technical levels. The seven information
groups of standards include the following: ♦ Support (Environmental) Services Cluster
♦ Health Care Core Standards: specify the knowl- Standards: specify the knowledge and skills
edge and skills that most health care workers required of workers in health care careers that
should have; discuss an academic foundation, are involved with creating a therapeutic envi-
communication skills, employability skills, ronment to provide direct or indirect patient
legal responsibilities, ethics, safety practices, care; include developing and implementing
teamwork, information technology applica- the administration, quality control, and com-
tions, technical skills, health maintenance pliance regulations of a health care facility;
practices, and knowledge about the systems maintaining a clean and safe environment
in the health care environment through aseptic techniques; managing re-
sources; and maintaining an aesthetically
♦ Therapeutic/Diagnostic Core Standards: spec- appealing environment
ify the knowledge and skills required to focus
on direct patient care in both the therapeutic ♦ Biotechnology Research and Development
and diagnostic health care careers; include Standards: specify the knowledge and skills
health maintenance practices, patient inter- required of workers in health care careers that
action, intrateam communication, monitor- are involved in bioscience research and devel-
ing patient status, and patient movement opment; include comprehending how bio-
technology contributes to health and the
♦ Therapeutic Cluster Standards (Therapeutic quality of life, developing a strong foundation
Services): specify the knowledge and skills in math and science principles, performing
required of workers in health care careers that biotechnology techniques, understanding and
are involved in changing the health status of following laboratory protocols and principles,
the patient over time; include interacting with working with product design and develop-
patients, communicating with team members, ment, and complying with bioethical policies
collecting information, planning treatment,
implementing procedures, monitoring patient Examples of some of the health careers
status, and evaluating patient response to included in the NHCSS Clusters are shown in
treatment table 3-2. The careers listed are discussed in detail
in this chapter.
♦ Diagnostic Cluster Standards (Diagnostic Ser-
vices): specify the knowledge and skills
required of workers in health care careers that
are involved in creating a picture of the health INTRODUCTION TO
status of the patient at a single point in time;
include communicating oral and written
HEALTH CAREERS
information, assessing patient’s health status, In the following discussion of health careers, a
moving and positioning patients safely and basic description of the job duties for each career
efficiently, explaining procedures and goals, is provided. The various levels in each health care
preparing for procedures, performing diag- career are also given. In addition, tables for each
nostic procedures, evaluating test results, and career group show educational requirements, job
reporting required information outlook, and average yearly earnings.
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44
CHAPTER 3
Pathways
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Mortician laboratory scientist Research assistant
Occupational therapist/assistant Nuclear medicine technologist Reimbursement specialist Research associate
Ophthalmic medical personnel Nutritionist (HFMA) Research scientist
Optometrist Pathologist Risk management Toxicologist
Orthotist/prosthetist Pathology assistant Social worker
Paramedic Phlebotomist Transcriptionist
Pharmacist/pharmacy technician Positron emission tomography Unit coordinator
Physical therapist/assistant (PET) technologist Utilization manager
Physician (MD/DO) Radiologic technologist/
Physician’s assistant radiographer
Psychologist
Recreation therapist
Registered nurse
Respiratory therapist
Social worker
Speech language pathologist
Surgical technician
Veterinarian/veterinary technician
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Careers in Health Care
45
46 CHAPTER 3
To simplify the information presented in There are many health care careers in the ther-
these tables, the highest level of education for apeutic services cluster. Some of these careers are
each career group is listed. The designations used discussed in the following information sections.
are as follows:
♦ On-the-job: training while working at a job 3:2A INFORMATION
♦ HSTE program: health science technology
education program Dental Careers
♦ Associate’s degree: two-year associate’s degree Dental workers focus on the health of the teeth
♦ Bachelor’s degree: four-year bachelor’s degree and the soft tissues of the mouth. Care is directed
toward preventing dental disease, repairing or
♦ Master’s degree: one or more years beyond a
replacing diseased or damaged teeth, and treat-
bachelor’s degree to obtain a master’s degree
ing the gingiva (gums) and other supporting
♦ Doctoral (Doctor’s) degree: doctorate with four structures of the teeth.
or more years beyond a bachelor’s degree Places of employment include private dental
It is important to note that although many offices, laboratories, and clinics; or dental depart-
health careers begin with HSTE programs, obtain- ments in hospitals, schools, health departments,
ing additional education after graduation from or government agencies.
HSTE programs allows health care workers to pro- Most dental professionals work in general
gress in career level to higher-paying positions. dentistry practices where all types of dental con-
The job outlook or expected job growth ditions are treated in people of all ages. Some,
through the year 2012 is stated in the tables as however, work in specialty areas such as the fol-
“below average,” “average,” or “above average.” lowing:
Average yearly earning is presented as a range
of income, because earnings will vary according
♦ Endodontics: treatment of diseases of the
pulp, nerves, blood vessels, and roots of the
to geographical location, specialty area, level of
teeth; often called root canal treatment
education, and work experience.
All career information presented includes a ♦ Orthodontics: alignment or straightening of
basic introduction. Because requirements the teeth
for various health care careers can vary from state ♦ Oral Surgery: surgery on the teeth, mouth,
to state, it is important for students to obtain jaw and facial bones; often called maxillofa-
information pertinent to their respective states. cial surgery
More detailed information on any given career
♦ Pedodontics: dental treatment of children
discussed can be obtained from the sources listed
and adolescents
for that occupation’s career cluster.
♦ Periodontics: treatment and prevention of
diseases of the gums, bone, and structures
3:2 INFORMATION supporting the teeth
Therapeutic Services Careers ♦ Prosthodontics: replacement of natural
teeth with artificial teeth or dentures
Therapeutic careers in health care are directed
toward changing the health status of the patient Levels of workers in dentistry include dentist,
over time. dental hygienist, dental laboratory technician,
Workers in the therapeutic services use a vari- and dental assistant (see table 3-3).
ety of treatments to help patients who are injured, Dentists (DMD or DDS) are doctors who
physically or mentally disabled, or emotionally examine teeth and mouth tissues to diagnose and
disturbed. All treatment is directed toward allow- treat disease and abnormalities; perform correc-
ing patients to function at maximum capacity. tive surgery on the teeth, gums, tissues, and sup-
Places of employment include rehabilitation porting bones; and work to prevent dental
facilities, hospitals, clinics, mental health facili- disease. They also supervise the work of other
ties, daycare facilities, long-term care facilities, dental workers. Most are entrepreneurs.
home health care agencies, schools, and govern- Dental hygienists (DHs) work under the
ment agencies. supervision of dentists. They perform prelimi-
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Careers in Health Care 47
Dentist (DMD or DDS) • Doctor of Dental Medicine (DMD) or Below average growth $84,000–$200,000
Doctor of Dental Surgery (DDS)
• 2 or more years additional education
for specialization
• Licensure in state of practice
Dental Hygienist • Associate’s, bachelor’s, or master’s Above average growth $39,300–$83,200
(DH) degree
Licensed Dental • Licensure in state of practice
Hygienist (LDH)
Dental Laboratory • 3–4 years on-the-job or 1–2 years Average growth $23,200–$53,600
Technician (DLT) HSTE program or associate’s or
bachelor’s degree
Certified Dental • Certification can be obtained from
Laboratory National Board for Certification in
Technician (CDLT) Dental Technology
Dental Assistant • 1–3 years on-the-job or 1–2 years in
(DA) and Certified HSTE program or associate’s degree
Dental Assistant • Licensure or registration required in Above average growth $19,900–$38,700
(CDA) most states
• Certification can be obtained from
Dental Assisting National Board
nary examinations of the teeth and mouth, re- and develop radiographs, teach preventive den-
move stains and deposits from teeth, expose and tal care, sterilize instruments, and/or perform
develop radiographs, apply cavity-preventing dental receptionist duties such as scheduling
agents such as fluorides or pit and fissure appointments and handling accounts. Their
sealants to the teeth, and perform other preven- duties may be limited by the dental practice laws
tive or therapeutic (treatment) services to help of the state in which they work.
the patient develop and maintain good dental
health. In some states, dental hygienists are
authorized to place and carve restorative materi- ADDITIONAL SOURCES
als, polish restorations, remove sutures, and/or
administer anesthesia. Dental hygienists can be
OF INFORMATION
entrepreneurs. ♦ American Dental Education Association
Dental laboratory technicians (DLTs) 1400 K Street, NW
make and repair a variety of dental prostheses Washington, DC 20005
(artificial devices) such as dentures, crowns, Internet address: www.adea.org
bridges, and orthodontic appliances according to
the specifications of dentists. Specialities include ♦ American Dental Assistants Association
dental ceramist and orthodontic technician. 35 East Wacker Drive, Suite 1730
Some dental laboratory technicians are entrepre- Chicago, IL 60601-2211
neurs. Internet address: www.dentalassistant.org
Dental assistants (DAs), working under the ♦ American Dental Association
supervision of dentists, prepare patients for 211 E. Chicago Avenue
examinations, pass instruments, prepare dental Chicago, IL 60611-2678
materials for impressions and restorations, take Internet address: www.ada.org
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48 CHAPTER 3
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Careers in Health Care 49
Emergency Medical • EMT-Intermediate plus additional 6–9 months Above average $28,400–$52,600
Technician Paramedic to 2 years (over 1,000 hours) approved growth
(EMT-P)(EMT-4) paramedic training or associate’s degree
• 6 months experience as paramedic
• State certification
• Registration by the National Registry of EMTs
(NREMT) required in most states
• Other states identify as EMT-4 and administer
their own certification examination
Emergency Medical • EMT-Basic plus additional approved training Above average $21,200–$44,300
Technician of at least 35–55 hours with clinical growth
Intermediate (EMT-I) experience
(EMT-2 and EMT-3) • State certification
• Registration by the NREMT required in some
states
• Other states identify as EMT-2 and EMT-3 and
administer their own certification examination
Emergency Medical • Usually minimum 110 hours approved EMT Above average $19,200–$35,700
Technician Basic program with 10 hours of internship in growth
(EMT-B)(EMT-1) emergency room
• State certification
• Registration by National Registry of EMTs
(NREMT) required in some states
• Other states identify as EMT-1 and administer
their own certification examination
First Responder • Minimum 40 hours of approved training Above average Salary depends on
program growth individual’s regular
• Certification can be obtained from the NREMT job
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50 CHAPTER 3
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Careers in Health Care 51
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52 CHAPTER 3
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Careers in Health Care 53
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54 CHAPTER 3
Funeral Director
(Mortician) • 2–4 years in a mortuary science college or associate’s Average growth $28,600–$94,700
or bachelor’s degree
• Licensure required in all states except Colorado
Embalmer • 2–4 years in a mortuary science college or associate’s Average growth $22,600–$71,500
or bachelor’s degree
• Licensure required in all states except Colorado
Mortuary Assistant • 1–2 years on-the-job training or 1-year HSTE program Average growth $14,500–$26,800
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Careers in Health Care 55
Embalmers prepare the body for interment ♦ International Conference of Funeral Service
by washing the body with germicidal soap, replac- Examining Boards
ing the blood with embalming fluid to preserve 1885 Shelby Lane
the body, reshaping and restructuring disfigured Fayetteville, AR 72704
bodies, applying cosmetics to create a natural Internet address: www.cfseb.org
appearance, dressing the body, and placing it in a
casket. They are also responsible for maintaining
♦ National Funeral Directors Association
13625 Bishop’s Drive
embalming reports and itemized lists of clothing
Brookfield, WI 53005
or valuables.
Internet address: www.nfda.org
Mortuary assistants work under the super-
vision of the funeral director and/or embalmer.
They may assist with preparation of the body, 3:2F INFORMATION
drive the hearse to pick up the body after death or
to take it to the burial site, arrange flowers for the Nursing Careers
viewing, assist with preparations for the funeral Those in the nursing careers provide care for
service, help with filing and maintenance of patients as directed by physicians. Care focuses
records, clean the funeral home, and other simi- on the mental, emotional, and physical needs of
lar duties. the patient.
Hospitals are the major places of employ-
ment, but nursing workers are also employed in
ADDITIONAL SOURCES long-term care facilities, rehabilitation centers,
physicians’ offices, clinics, public health agencies,
OF INFORMATION home health care agencies, health maintenance
organizations (HMOs), schools, government
♦ American Board of Funeral Service Education agencies, and industry.
38 Florida Avenue Levels include registered nurse, licensed
Portland, ME 04103 practical/vocational nurse, and nurse assistant/
Internet address: www.abfse.org technician (see table 3-9).
Registered Nurse (RN) • 2–3-year diploma program in hospital school Above average $36,500–$84,600
of nursing, or associate’s degree or bachelor’s growth
degree
• Master’s or doctoral for some administrative/ $60,300–
educational positions and for some advanced $108,900 with
practice nursing positions advanced
• Licensure in state of practice specialities
Licensed Practical/ • 1–2-year state-approved HSTE practical/ Above average $25,800–$52,600
Vocational Nurse vocational nurse program growth
(LPN/LVN) • Licensure in state of practice
Nurse Assistant • HSTE program Above average $14,900–$29,200
Geriatric Aide • Certification or registration required in all growth especially
Home Health Care states for long-term care facilities— in geriatric or
Assistant obtained by completing 75–120-hour home care
Medication Aide state-approved program
Certified Nurse Technician
Patient Care Technician
(PCT)
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56 CHAPTER 3
Registered nurses (RNs) (figure 3-6), work ♦ Nurse educators: teach in HSTE programs,
under the direction of physicians and provide schools of nursing, colleges and universities,
total care to patients. The RN observes patients, wellness centers, and health care facilities
assesses patients’ needs, reports to other health
care personnel, administers prescribed medica- ♦ Nurse anesthetists: administer anesthesia,
tions and treatments, teaches health care, and monitor patients during surgery, and assist
supervises other nursing personnel. The type of anesthesiologists (who are physicians)
facility determines specific job duties. Registered ♦ Clinical nurse specialists (CNSs): use advanced
nurses with an advanced education can special- degree to specialize in specific nursing areas
ize. Examples of advanced practice nurses such as intensive care, trauma or emergency
include: care, psychiatry, pediatrics (infants and chil-
♦ Nurse practitioners (CRNPs): take health histo- dren), neonatology (premature infants), and
ries, perform basic physical examinations, gerontology (elderly individuals)
order laboratory tests and other procedures,
Licensed practical/vocational nurses
refer patients to physicians, help establish
(LPNs/LVNs), working under the supervision of
treatment plans, treat common illnesses such
physicians or RNs, provide patient care requiring
as colds or sore throats, and teach and pro-
technical knowledge but not the level of educa-
mote optimal health
tion required of RNs. The type of care is deter-
♦ Nurse midwives (CNMs): provide total care for mined by the work environment, which can
normal pregnancies, examine the pregnant include the home, hospital, long-term care facil-
woman at regular intervals, perform routine ity, adult daycare center, physician’s office, clinic,
tests, teach childbirth and childcare classes, wellness center, and health maintenance organi-
monitor the infant and mother during child- zation. Care provided by LPN/LVNs is also deter-
birth, deliver the infant, and refer any prob- mined by state laws regulating the extent of
lems to a physician duties.
Nurse assistants (also called nurse aides,
nurse technicians, patient care technicians
(PCTs), or orderlies) work under the supervision
of RNs or LPNs/LVNs. They provide patient care
such as baths, bedmaking, and feeding; assist in
transfer and ambulation; and administer basic
treatments. Geriatric aides/assistants acquire
additional education to provide care for the
elderly in work environments such as extended
care facilities, nursing homes, retirement centers,
adult daycare agencies, and other similar agen-
cies. Home health care assistants are trained
to work in the patient’s home and may perform
additional duties such as meal preparation or
cleaning. Medication aides/assistants receive
special training such as a 40-hour or more state-
approved medication aide course to administer
medications to patients or residents in long-term
care facilities or patients receiving home health
care. Most states that have the medication aide
program require that the aide be on the state-
approved list for nurse or geriatric assistants
before taking the medication aide course. In addi-
tion, many states require a competency test.
Each nursing assistant working in a long-
FIGURE 3-6 Registered nurses (RNs) administer term care facility or home health care is now
prescribed medications to patients. required under federal law to complete a manda-
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Careers in Health Care 57
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58 CHAPTER 3
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Careers in Health Care 59
ADDITIONAL SOURCES
OF INFORMATION
♦ American Association for Laboratory
Animal Science
9190 Crestwyn Hills Drive
Memphis, TN 38125
Internet address: www.aalas.org
♦ American Veterinary Medical Association
1931 N. Meacham Road, Suite 100
Schaumburg, IL 60173-4360
Internet address: www.avma.org
♦ Animal Caretakers Information
The Humane Society of the United States FIGURE 3-8 Veterinarians work to prevent,
2100 L Street NW diagnose, and treat diseases and injuries in ani-
Washington, DC 20037 mals. (Courtesy Warren, Small Animal Care and
Internet address: www.hsus.org Management, 1995, Delmar Learning)
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60 CHAPTER 3
♦ North America Veterinary Technician Associa- stores, hospitals, schools, health maintenance
tion (NAVTA) organizations (HMOs), government agencies,
P. O. Box 224 and clinics.
Battle Ground, IN 47920 Levels include ophthalmologist, optometrist,
Internet address: www.navta.net ophthalmic medical technologist, ophthalmic
technician, opthalmic assistant, optician, and
♦ For information about specific tasks of a vet- ophthalmic laboratory technician (see table 3-12).
erinary assistant, ask your instructor for the
Many individuals in this field are entrepreneurs.
Guideline for Clinical Rotations in the Diversi-
Ophthalmologists are medical doctors
fied Health Occupations Teacher’s Resource
specializing in diseases, disorders, and injuries of
Kit.
the eyes. They diagnose and treat disease, per-
form surgery, and correct vision problems or
3:2I INFORMATION defects.
Optometrists (ODs), doctors of optometry,
Vision Services Careers examine eyes for vision problems and defects,
Workers in the vision services provide care to pre- prescribe corrective lenses or eye exercises, and
vent and treat vision disorders. Places of employ- in some states, use drugs for diagnosis and/or
ment include offices, optical shops, department treatment. If eye disease is present or if eye sur-
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Careers in Health Care 61
gery is needed, the optometrist refers the patient Opticians make and fit the eyeglasses or
to an ophthalmologist. lenses prescribed by ophthalmologists and
Ophthalmic medical technologists optometrists. Some specialize in contact lenses.
(OMTs), working under the supervision of opthal- Ophthalmic laboratory technicians cut,
mologists, obtain patient histories, perform rou- grind, finish, polish, and mount the lenses used
tine eye tests and measurements, fit patients for in eyeglasses, contact lenses, and other optical
contacts, administer prescribed treatments, instruments such as telescopes and binoculars.
assist with eye surgery, perform advanced diag-
nostic tests such as ocular motility and biocular
function tests, administer prescribed medica- ADDITIONAL SOURCES
tions, and perform advanced microbiological
procedures. In addition, they may perform any OF INFORMATION
tasks that ophthalmic technicians or assistants
perform. ♦ American Optometric Association
Ophthalmic technicians (OTs) (figure 3-9) 243 N. Lindbergh Boulevard
work under the supervision of ophthalmologists St. Louis, MO 63141
and optometrists. Technicians prepare patients Internet address: www.aoanet.org
for examinations, obtain medical histories, take ♦ Association of Schools and Colleges of
ocular measurements, administer basic vision Optometry
tests, maintain ophthalmic and surgical instru- 6110 Executive Boulevard, Suite 510
ments, adjust glasses, teach eye exercises, measure Rockville, MD 20852
for contacts, instruct patients on the care and use Internet address: www.opted.org
of contacts, and perform receptionist duties. ♦ Commission on Opticianry Accreditation
Ophthalmic assistants (OAs) work under 8665 Sudley Road, Suite 341
the supervision of ophthalmologists, optome- Manassas, VA 20110
trists, and/or ophthalmic medical technologists Internet address: www.coaccreditation.com
or technicians. Assistants prepare patients for
examinations, measure visual acuity, perform ♦ Joint Commission on Allied Health Personnel
receptionist duties, help patients with frame in Ophthalmology
selections and fittings, order lenses, perform 2025 Woodlane Drive
minor adjustments and repairs of glasses, and St. Paul, MN 55125-2995
teach proper care and use of contact lenses. Internet address: www.jcahpo.org
♦ National Federation of Opticianry Schools
1238 Robinson Point Road
Mountain Home, AR 72653
Internet address: ww.nfos.org
♦ Opticians Association of America
441 Carlisle Drive
Herndon, VA 20170
Internet address: www.oaa.org
3:2J INFORMATION
Other Therapeutic Services
Careers
There are many other therapeutic service careers.
Some are discussed in this section. Most thera-
FIGURE 3-9 Ophthalmic technicians perform peutic occupations include levels of therapist,
basic vision tests and teach eye exercises. (Cour- technician, and assistant/aide (see table 3-13).
tesy of the American Optometric Association, St. Occupational therapists (OTs) (figure
Louis, MO) 3-10) often work under the direction of a physia-
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62 CHAPTER 3
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Careers in Health Care 63
TABLE 3-13 Other Therapeutic Services Careers (Continued)
JOB OUTLOOK AVERAGE YEARLY
OCCUPATION EDUCATION REQUIRED TO YEAR 2012 EARNINGS
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64 CHAPTER 3
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Careers in Health Care 65
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66 CHAPTER 3
equipment, and note and inform therapists of Athletic trainers (ATCs) prevent and treat
patients’ responses and progress. athletic injuries and provide rehabilitative ser-
Surgical technologists/technicians (STs), vices to athletes. The athletic trainer frequently
also called operating room technicians (figure works with a physician who specializes in sports
3-14), working under the supervision of RNs or medicine. Athletic trainers teach proper nutri-
physicians, prepare patients for surgery; set up tion, assess the physical condition of athletes,
instruments, equipment, and sterile supplies in give advice regarding a physical conditioning
the operating room; and assist during surgery by program to increase strength and flexibility or
passing instruments and supplies to the surgeon. correct weaknesses, put tape or padding on play-
Although most surgical technologists/techni- ers to protect body parts, treat minor injuries,
cians work in hospital operating rooms, some are administer first aid for serious injuries, and help
employed in outpatient surgical centers, emer- carry out any rehabilitation treatment prescribed
gency departments, urgent care centers, physi- by sports medicine physicians or other thera-
cians’ offices, and other facilities. pists.
Speech–language pathologists, also Dialysis technicians, also called renal dial-
called speech therapists or speech scientists, iden- ysis technicians, hemodialysis technicians, or
tify, evaluate, and treat patients with speech and nephrology technicians, operate the kidney
language disorders. They help patients commu- hemodialysis machines used to treat patients
nicate as effectively as possible, and also teach with limited or no kidney function. Careful
patients to cope with the problems created by patient monitoring is critical during the dialysis
speech impairments. process. The dialysis technician must also pro-
Audiologists provide care to individuals vide emotional support for the patient and teach
who have hearing impairments. They test hear- proper nutrition (because many patients must
ing, diagnose problems, and prescribe treatment, follow restricted diets).
which may include hearing aids, auditory train- Perfusionists, also called extracorporeal
ing, or instruction in speech or lip reading. They circulation technologists, are members of open-
also test noise levels in workplaces and develop heart surgical teams and operate the heart–lung
hearing protection programs. machines used in coronary bypass surgery (sur-
Art, music, and dance therapists use the gery on the coronary arteries in the heart). This
arts to help patients deal with social, physical, or field is expanding to include new advances such
emotional problems. Therapists usually work as artificial hearts. Monitoring and operating
with individuals who are emotionally disturbed, these machines correctly is critical because the
mentally retarded, or physically disabled, but patient’s life depends on the machines. During
they may also work with adults and children who surgery, the perfusionist monitors blood gases
have no disabilities in an effort to promote physi- and vital signs; administers blood products, anes-
cal and mental wellness. thetic agents, and/or drugs as needed; and
induces hypothermia (low body temperature) to
decrease the body’s need for oxygen. After the
surgery, the perfusionist must restore normal
body circulation when the heart starts beating
and wean the patient from the extracorporeal
machine.
ADDITIONAL SOURCES
OF INFORMATION
♦ American Alliance for Health, Physical Educa-
tion, Recreation, and Dance
1900 Association Drive
FIGURE 3-14 Surgical technologists assist by Reston, VA 22091-1598
passing instruments and supplies to the surgeon. Internet address: www.aahperd.org
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Careers in Health Care 67
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68 CHAPTER 3
treatment of disease, injury, or other physical Many careers fall under the designation of
conditions. diagnostic services. Some of the more common
Many workers are employed in hospital labo- ones are discussed in this chapter. There are vari-
ratories, but others work in private laboratories, ous levels of workers in most fields (table 3-14).
outpatient centers, doctors’ offices, clinics, pub- Electrocardiograph (ECG) technicians
lic health agencies, pharmaceutical (drug) firms, operate electrocardiograph machines, which
and research or government agencies. In some record electrical impulses that originate in the
occupations, individuals are entrepreneurs, own- heart. Physicians (especially cardiologists) use
ing and operating their own businesses. the electrocardiogram (ECG) to help diagnose
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Careers in Health Care 69
Medical (Clinical) • 2-year HSTE certification program or associate’s Average growth $26,300–$48,900
Laboratory Technician degree
(MLT) • Licensure or registration required in some states
Certified Laboratory • Certification can be obtained from the American
Technician (CLT) Medical Technologists Association and the National
Credentialing Agency for Laboratory Personnel
Medical (Clinical) • 1–2-year HSTE program or on-the-job training Below average $14,500–$26,300
Laboratory Assistant • Certification can be obtained from the Board of growth
Certified Laboratory Assistants
Phlebotomist • 1–2 years on the job or HSTE program or 100–300 Average growth $14,600–$28,300
hour certification program
• Certification can be obtained from the National
Credentialing Agency for Laboratory Personnel and
the American Society of Phlebotomy Technicians
Radiologic • Associate’s or bachelor’s degree Above average $28,900–$68,600
Technologist ARRT • Licensure required in most states growth
(Registered) • Registration can be obtained from American Registry
of Radiologic Technologies (ARRT)
heart disease and to note changes in the condi- An electroencephalographic (EEG) tech-
tion of a patient’s heart. ECG or cardiographic nologist operates an instrument called an elec-
technicians with more advanced training perform troencephalograph, which records the electrical
stress tests (which record the action of the heart activity of the brain. The record produced, called
during physical activity), Holter monitorings an electroencephalogram, is used by a variety of
(ECGs lasting 24–48 hours, figure 3-15), thallium physicians, especially neurologists (doctors spe-
scans (a nuclear scan after thallium is injected), cializing in nerve and brain diseases), to diagnose
and other specialized cardiac tests that frequently and evaluate diseases and disorders of the brain,
involve the use of computers. An associate’s or such as brain tumors, strokes, toxic/metabolic
bachelor’s degree leads to a position as a cardio- disorders, epilepsy, and sleep disorders. Advanced
vascular technologist. These individuals assist training leads to a position as an electroneuro-
with cardiac catheterization procedures and diagnostic technologist (END). In addition to
angioplasty (a procedure to remove blockages in performing EEGs, these individuals perform
blood vessels), monitor patients during open- nerve conduction tests, measure sensory and
heart surgery and the implantation of pacemak- physical responses to specific stimuli, perform
ers, and perform tests to check circulation in evoked potential (EP) tests that measure brain
blood vessels. Some specialize in using ultra- response when specific nerves are stimulated,
sound (high-frequency sound waves) to assess and operate other monitoring devices. Technolo-
heart function and diagnose heart conditions gists who specialize in administering sleep disor-
and are called echocardiographers or cardiac der evaluations are called polysomnographic
sonographers. Others use ultrasound to diagnose technologists.
disorders of blood vessels by checking blood Medical (clinical) laboratory technolo-
pressure, oxygen saturation, and circulation of gists (MTs) work under the supervision of doc-
blood throughout the body. They are called vas- tors called pathologists. They study tissues, fluids,
cular technologists or vascular sonographers. and cells of the human body to help determine
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70 CHAPTER 3
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Careers in Health Care 71
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
72 CHAPTER 3
three-dimensional image of body parts and ♦ International Society for Clinical Laboratory
scan the body for disease processes. This Technology
allows physicians to see an organ or bone 917 Locust Street, Suite 1100
from all sides, similar to a model. St. Louis, MO 63101
♦ National Accrediting Agency for Clinical Lab-
oratory Sciences
ADDITIONAL SOURCES 8410 West Bryn Mawr Avenue, Suite 670
Chicago, IL 60631-3415
OF INFORMATION Internet address: www.naacls.org
♦ National Credentialing Agency for Laboratory
♦ Alliance of Cardiovascular Professionals Personnel
4356 Bonney Road, Suite 103 P.O. Box 15945-289
Virginia Beach, VA 23452-1200 Lenexa, KS 66285
Internet address: www.acp-online.org Internet address: www.nca-info.org
♦ American College of Radiology ♦ Society of Diagnostic Medical Sonography
1891 Preston White Drive 2745 Dallas Parkway, Suite 350
Reston, VA 22091 Dallas, TX 75093-8730
Internet address: www.acr.org Internet address: www.sdms.org
♦ American Medical Technologists ♦ For information about specific tasks of a med-
710 Higgins Road ical laboratory assistant/technician and a
Park Ridge, IL 60068 radiology assistant/technician, ask your
Internet address: www.amt1.com instructor for the Guideline for Clinical Rota-
♦ American Registry of Radiologic Technologists tions in the Diversified Health Occupations
1255 Northland Drive Teacher’s Resource Kit. Additional career infor-
St. Paul, MN 55120-1155 mation for medical laboratory assistants/
Internet address: www.arrt.org technicians is provided in the Career High-
♦ American Society for Clinical Laboratory light Section of Chapter 19 in this textbook.
Science
6701 Democracy Boulevard, Suite 300
Bethesda, MD 20814 3:4 INFORMATION
Internet address: www.ascls.org
♦ American Society of Electroneurodiagnostic Health Informatics Careers
Technologists Health informatics workers are involved with
426 W. 42nd Street documentation of patient records and health
Kansas City, MO 64111 information. There are many different types of
Internet address: www.aset.org health workers at all levels. Some examples of
♦ American Society of Radiologic Technologists careers in health informatics include health
15000 Central Avenue SE information administrators or technicians, health
Albuquerque, NM 87123-3917 educators, medical transcriptionists, admitting
Internet address: www.asrt.org office personnel, epidemiologists, medical illus-
trators, photographers, writers, and librarians
♦ Association of Schools of Allied Health (see table 3-15). Computer technology is used in
Professions almost all the careers.
1730 M Street, Suite 500 Places of employment include hospitals, clin-
Washington, DC 20036 ics, research centers, health departments, long-
Internet address: www.asahp.org. term care facilities, colleges, law firms, health
♦ Cardiovascular Credentialing International maintenance organizations (HMOs), and insur-
(CCI) ance companies.
1500 Sunday Drive, Suite 102 Health information (medical records)
Raleigh, NC 27607 administrators (RAs) develop and manage the
Internet address: www.cci-online.org systems for storing and obtaining information
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Careers in Health Care 73
from records, prepare information for legal istrator to be able to operate and use a variety of
actions and insurance claims, compile statistics computer programs.
for organizations and government agencies, Health information (medical records)
manage medical records departments, ensure technicians, (figure 3-19), organize and code
the confidentiality of patient information, and patient records, gather statistical or research
supervise and train other personnel. Because data, record information on patient records,
computers are used in almost all aspects of the monitor electronic and paper-based information
job, it is essential for the medical records admin- to ensure confidentiality, and calculate bills using
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74 CHAPTER 3
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Careers in Health Care 75
Health Care • Usually master’s or doctoral, but smaller facilities may Above average $48,500–$196,000
Administrator accept a bachelor’s degree growth
Health Services • Licensure required for long-term care facilities
Manager • Certification can be obtained from American College of
Health Care Executives
Biomedical • Bachelor’s or master’s degree Above average $48,500–$108,600
(Clinical) Engineer • Licensure required in some states growth
• Certification available from the International Certification
Commission for Clinical Engineering and Biomedical
Technology
Biomedical • Associate’s or bachelor’s degree Above average $26,300–$58,600
Equipment • Certification can be obtained from the International growth
Technician Certification Commission for Clinical Engineering and
(CBET-Certified) Biomedical Technology of the Association for the
Advancement of Medical Instrumentation
Central/Sterile • On-the-job training or 1–2-year HSTE program Average growth $12,200–$23,500
Supply Technician
Housekeeping • On-the-job training or 1-year career/technical program Above average $12,200–$24,700
Worker Sanitary growth
Manager
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76 CHAPTER 3
3:5 INFORMATION
Support Services Careers
Support services workers are involved with creat-
ing a therapeutic environment to provide direct
or indirect patient care. Any hospital or health
care facility requires workers to operate the sup-
port departments such as administration, the
business office, the admissions office, central/
sterile supply, plant operations, equipment main-
tenance, and housekeeping. Each department
has workers at all levels and with varying levels of
education (see table 3-16).
Places of employment include hospitals, clin- FIGURE 3-20 Central/sterile supply workers
ics, long-term care facilities, HMOs, and public prepare all the equipment and supplies used by
health or governmental agencies. other departments in a health care facility.
Health care administrators, also called
health care executives or health services managers electrocardiographs, X-ray units, pacemakers,
plan, direct, coordinate, and supervise delivery of sterilizers, blood-gas analyzers, heart–lung
health care and manage the operation of health machines, respirators, and other similar devices.
care facilities. They are frequently called chief Lives depend on the accuracy and proper opera-
executive officers (CEOs). A health care adminis- tion of many of these machines, so constant
trator may be responsible for personnel, super- maintenance and testing for defects is critical.
vise department heads, determine budget and Some biomedical equipment technicians also
finance, establish policies and procedures, per- teach other staff members how to use biomedical
form public relations duties, and coordinate all equipment.
activities in the facility. Duties depend on the size Central/sterile supply workers (figure
of the facility. 3-20) are involved in ordering, maintaining, and
Biomedical (clinical) engineers combine supplying all the equipment and supplies used
knowledge of engineering with knowledge of by other departments in a health care facility.
biology and biomechanical principles to assist in They sterilize instruments or supplies, maintain
the operation of health care facilities. They design equipment, inventory materials, and fill requisi-
and build sensor systems that can be used for tions from other departments.
diagnostic tests, such as the computers used to Housekeeping workers/sanitary man-
analyze blood; develop computer systems that agers, also called environmental service workers,
can be used to monitor patients; design and pro- help maintain the cleanliness of the health care
duce monitors, imaging machines, surgical facility to provide a pleasant, sanitary environ-
instruments, lasers, and other similar medical ment. They observe all principles of infection
equipment; design clinical laboratories and other control to prevent the spread of disease.
units in a health care facility that uses advanced
technology; and monitor and maintain the oper-
ation of the technologic systems. They frequently ADDITIONAL SOURCES
work with other health team members such as
physicians or nurses to adapt instrumentation or OF INFORMATION
computer technology to meet the specific needs
of the patients and health care team. ♦ American College of Health Care
Biomedical equipment technicians Administrators
(BETs) work with the many different machines 300 N. Lee Street Suite 301
used to diagnose, treat, and monitor patients. Alexandria, VA 22314
They install, test, service, and repair equipment Internet address: www.achca.org
such as patient monitors, kidney hemodialysis ♦ American College of Healthcare Executives
units, diagnostic imaging scanners, incubators, One North Franklin Street, Suite 1700
Copyright 2009 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.
Careers in Health Care 77
Chicago, IL 60606-4425
Internet address: www.ache.org
3:6 INFORMATION
♦ American Health Care Association Biotechnology Research and
1201 L Street NW Development Careers
Washington, DC 20005 Biotechnology career workers are involved with
Internet address: www.ahca.org using living cells and their molecules to make
useful products. They work with cells and cell
♦ American Hospital Association products from humans, animals, plants, and
1 North Franklin Street
microorganisms. Through research and develop-
Chicago, IL 60606-3421
ment, they help produce new diagnostic tests,
Internet address: www.aha.org
forms of treatment, medications, vaccines to pre-
♦ Association for the Advancement of Medical vent disease, methods to detect and clean up
Instrumentation environmental contamination, and food prod-
3330 Washington Boulevard, Suite 400 ucts. The potential for the use of biotechnology is
Arlington, VA 22201-4598 unlimited.
Internet address: www.aami.org Places of employment include pharmaceuti-
cal companies, chemical companies, agricultural
♦ Biomedical Engineering Society facilities, research laboratories, colleges or uni-
8401 Corporate Drive, Suite 110 versities, government facilities, forensic labora-
Landover, MD 20785 tories, hospitals, and industry. There are many
Internet address: www.bmes.org career opportunities at all levels (table 3-17).
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78 CHAPTER 3
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Careers in Health Care 79
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80 CHAPTER 3
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