Susan Williams iams@coolfreecy.com +1 (970) 333-3833 susan. Store Manager equipped with extensive experience in automative sales management. Empioys exellent leadership salts wn rvli-tasking strengths. Demonstrated ability toimpvove store operations, increata top line sales, and reduce costs. Demonstrated abilityto improve store operations, increase top line sales, and ceduce costs, Experience Highlights OB/ 2015 to 05/2019 © Resuits-oriented Store Manager Revenue generation LUXURY CAR CENTER, New York + Business develonment ‘© Motivate and coach eenploytes to meat © fective marketing service, sales, and repair pts © Organisational capacity + Greate and madity employee schedutes with ‘Operability and commitment service levels in mind © Ablity to motivate att and + Recruit ad hire top mechanics, service eubinta good relations advisors and sales people + Resistance to stress + Recruit ae hire top mechanics, service Goad manners advisors, and sales people + Maintain detaied logs and repos ef services . performed, prafit, and budget information, Education 1 Help outin sles and repair areas as needed and maintain comprehensive current Bachelor of science: Automotive knowledge of operations Technology - 2019 Technical Insitute, MY (05/2014 to 08/2015 Bachelor of Sclence: Automotive Store Manager Technology - 2004 JAPAN CAR CENTER, New York pesrhranrd «Answered customer questions and resolwed service issues in a timely manner. © Diagnosed customer issues by asking probing Hobbies ‘questions and write up repair orders + Ordered supplies and kept inventory at Playing chess - great war to ‘eatin Kevels ‘unwind, destress, and keoep © Coordinated equipment repairs aed rig aah ea maintenance. COOLFREECV