GL BAJAJ INSTITUTE OF MANAGEMENT AND RESEARCH

Plot No-2, Knowledge Park –III, Greater Noida

Dissertation Report
On

“The future of insurance: emerging trends and potential disruptions”

Submitted in partial fulfilment of the requirements for the

TWO YEAR POST GRADUATE DIPLOMA
in
MANAGEMENT

SUBMITTED BY UNDER THE GUIDANCE OF:

Aditya Singh Faculty Mentor - Dr. Shuchita Singh
)
GLBIMR Roll No. – PGDM22220
Batch 2022 – 24

[1]
The future of insurance: emerging trends and potential disruptions.
Research Objective: To analyze the emerging trends and potential disruptions in
the insurance sector and their impact on the industry's future.

Hypothesis: The insurance industry will undergo significant transformation due to

technological advancements, evolving consumer needs, and changing regulatory
landscapes.

Investigation: The study will involve a comprehensive analysis of the latest trends
in the insurance sector, including the adoption of digital technologies, the rise of
Insurtech, shifts in customer behavior, and the influence of environmental and
regulatory factors. This investigation will also encompass case studies and
interviews with industry experts to gain practical insights into the potential
disruptions that could reshape the insurance landscape.

Expected Outcomes: The research aims to provide a clear understanding of the

key trends shaping the future of insurance and to identify potential disruptions that
could challenge traditional insurance models. The study anticipates uncovering
opportunities for innovation and growth within the sector, as well as the obstacles
that insurance companies may encounter in adapting to these changes.

Broader Implications: The findings of this research will have broader

implications for insurance professionals, policymakers, and industry leaders, as
they navigate the evolving landscape of the insurance sector. The study's insights
will be valuable for developing strategies to capitalize on emerging trends and
proactively address potential disruptions, ultimately shaping the future of the
insurance industry.

Conclusion: In conclusion, this research will contribute to a deeper understanding

of the transformative forces at play within the insurance sector. By shedding light
on the emerging trends and potential disruptions, this study will provide a
foundation for informed decision-making and strategic planning for insurance
businesses, thereby fostering innovation and resilience in an evolving marketplace.
Introduction:
This dissertation will provide an in-depth analysis of the future of the insurance
industry, focusing on emerging trends and potential disruptions. The purpose of
this research is to explore how the insurance sector is evolving in response to
technological advancements, changing consumer behavior, and other external
factors. The study aims to provide insights into the key trends shaping the future of
insurance and the potential disruptions that could impact the industry.

Literature Review:
The literature review will examine the current state of the insurance industry,
including market trends, regulatory developments, and technological innovations.
It will also explore relevant academic research and industry reports on emerging
trends such as digital transformation, Insurtech, customer-centric products, and
sustainability.

Methodology:
This dissertation will utilize a mixed-method approach, including both qualitative
and quantitative research methods. Qualitative methods such as interviews and
case studies will be used to gather insights from industry experts and practitioners,
while quantitative methods will involve the analysis of industry data and market
trends.

Emerging Trends:
The research will identify and analyze key emerging trends in the insurance sector,
including but not limited to:

Digital transformation and the use of technology in insurance processes.

 The rise of Insurtech and its impact on traditional insurance models.
 Customer-centric products and services, including personalized insurance
offerings.
 Environmental, social, and governance (ESG) considerations in insurance.
 The evolution of risk management and underwriting practices.
Potential Disruptions:
 The dissertation will also assess potential disruptions that could impact the
future of the insurance industry, including:

 The impact of artificial intelligence and data analytics on underwriting and

claims processing.
Regulatory changes and their implications for insurance companies.
  Shifts in consumer behavior and preferences, and their impact on traditional
insurance business models.
 Cyber risks and the need for innovative insurance solutions to address digital
threats.
 The role of external factors such as climate change and geopolitical events
on insurance risk assessment.
Conclusion:
The research will conclude by synthesizing the findings and offering insights into
the potential implications of emerging trends and disruptions for the future of the
insurance industry. It will also discuss potential strategies for insurance companies
to navigate these changes and capitalize on new opportunities.