Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 4

Miss Tooba Khalid

Mobile 07391234037

Profile
A flexible and reliable that takes pride in providing excellent customer service.
Communicating effectively both verbally and in- writing. Maintaining a positive
relationship with member of public and with colleagues as working in team.

Skills
 Excellent customer service skills
 Excellent organizational skills
 Communications skills, ability to work and communicate with people from a
diverse background.
 The ability to stay calm under pressure and deal with challenging situation.
 Developing public relations
 Basic Microsoft skills

Education
 Feb 2019-July 2023 The Open University(online program)

Bachelors of Law (Honours)

Employment
(Sep 2019-Present) London borough of Hammersmith and
Fulham as Civil enforcement officer

Responsibilities
 Issuing penalty charge to illegal parked vehicles
 Advising member of publics about policies of parking
 Reporting any dangerous issues on street to control room
 Answering calls from management and control room for
handling multiple priorities on the street.
 Completing and submitting pocket books of daily work.
Reference: Olu.Obafaiye@lbhf.gov.uk
(April 2018-Sep2019) Poundland Staines
Responsibilities
 Customer service
 Till work
 Stacking shelves
Reference: hr.adminteam@poundland.co.uk

Nov 2017-Jan2018 TKMAXX Hounslow (Christmas Temp)


Responsibilities
1. Customer service
2. Till Work
Reference: hrsc@tjxeurope.com

Nov 2015-Oct2017 Supervisor At Wallis White city Debs Westfield


Responsibilities
 Excellent Customer Service
 Till Work
 Supervising various team sizes
 Working on retail KPI’S: sales, shrinkage
 Working on stock delivery and transfers
Reference: WL1283@arcadiagroup.co.uk

Jan 2015-April 2017 Volunteering At Oxfam Notting Hill Gate


Responsibilities
 Customer service
 Till Work
 Induction and training of new volunteers
 Promotion Oxfam’s goals within the local
community
Reference: references@oxfam.org.
Feb 2014-May 2014 Volunteering Part Time Pharmacy Assistant
Medicare LTD 568 Harrow Road, London
Responsibilities
 Customer service and sales
 Advising on stock amount
 Stacking shelves
 Arranging window display
 Promoting special offers
Reference: 02089603540

Interest
 Religious activities
 Music, Films, Trips
 Entertainments
 Socialising
 Study, Novels , newspapers.

You might also like