School of University Studies and Career Access

English Program

ENGL 113 – Writing and Communication

NETIQUETTE IN ONLINE COURSES:

Please read and follow the following guidelines.

You are probably already aware of the ground rules in a traditional, face to face classroom
environment, but there is an additional code of conduct students should be aware of when
interacting with others in an online environment. This code of conduct for online courses is
called “netiquette” and is the practical code of behaviour for working virtually on the Internet.
The following are some general netiquette guidelines to keep in mind in addition to the normal
rules of behaviour for a classroom setting.

1. Adhere to the same standards of behaviour online that you follow in real life and in a
real classroom.
2. Understand that you are on the web and that after you type something you lose control
over who sees it and what they may do with it – don’t write anything you wouldn’t want
the whole world to know.
3. This is an English class, so English only in the Discussion Forums and messages.
4. Respect other people’s time and bandwidth – so contribute valuable comments rather
than “noise”.
5. Express yourself clearly online and respect the views of others.
6. Share expert knowledge rather than “keeping it to yourself.” And share this knowledge
with respect rather than using it to score points or put others down.
7. Don’t start “flame wars” (emotionally-charged opinions) and work to douse flaming
whenever you see it.
8. Respect other people’s privacy by not sharing or spreading inappropriate information. If
someone posts information that you think may have been posted accidentally, let them
know privately.
9. Don’t worry too much about typing errors and spelling in discussion forums, as long as
you can be understood. But be sure to spend time reviewing your messages before
posting to be sure that they are written clearly. (This guideline does not apply to
assignments, ensure accurate typing and spelling in your formal assignments).
10. Be forgiving of other people’s mistakes, and cheerfully acknowledge your own mistakes
if you make them. Don’t correct insignificant problems in front of the entire class.

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 11. Recognize and respect diversity. Use proper and respectful language and refrain from
any off-colour or inappropriate jokes, insults, or threats.
12. Challenge ideas rather than the students who offer the ideas. When you challenge an
idea, do so respectfully, acknowledge the valid points in your colleague’s argument, and
do so with the goal of increasing everyone’s knowledge.
13. If you reply to a question from a classmate, ensure that you are accurate. Don’t guess at
the answer as this could mess up their assignment.
14. Stay on topic – don’t post irrelevant links, comments, thoughts, or pictures.
15. Remember that your colleagues can’t see you wink or smile when you type. You may

want to use “emoticons” (emotion icons 😊) to indicate your feelings, such as the

ubiquitous smiley face 😊 or frowning face ☹. Only use those emoticons that will be
understood by others, or explain its meaning when you first use it.
16. Before posting your question to a discussion board, check if anyone has already asked
the same question. And look for the most recent comments, since the question might
have already been answered or the issue resolved.
17. Don’t type in ALL CAPS as it looks like screaming.
18. Remember your manners – please and thank you still are the magic words.

For more information about netiquette, refer to the following:

 The Core Rules of Netiquette – http://www.albion.com/netiquette/corerules.html
 15 Rules of Netiquette for Online Discussion Boards -
http://blogs.onlineeducation.touro.edu/15-rules-netiquette-online-discussion-boards/

*These guidelines have been adapted from the two websites listed above.

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