CORNELIA BANDEKE Mobile: 0718-171 570

E-mail: corneliabandeke@yahoo.com

PERSONAL PARTICULARS
Date of Birth 11th June, 1982
Place of Birth Dar es Salaam
Nationality Tanzanian
Gender Female
Residence Dar es Salaam
EDUCATION BACKGROUND
2021 Certificate of Proficiency in Insurance
Institute of Finance Management (IFM)
2004-2008 Bachelor of Arts
University of Botswana
2001-2002 Advanced of Senior Secondary Education
Naledi Senior Secondary School, Botswana
1998-2000 General Certificate of Secondary Education
Bokamoso Junior Secondary School, Botswana
WORK EXPERIENCE
USANGU LOGISTICS (T) LIMITED March 2023
Position: Insurance Claims Officer
Duties and responsibilities:

 Liase with external and internal stakeholders in obtaining estimates for claims

 Make sure all vehicles bear government licenses, such as insurance covers, motor vehicles,
C28, C40, LATRA, ABNORMAL PERMIT and COMESA and all are updated/valid.
 Inputting permits to make sure renewal is done before the deadline and updated in SAP daily
Assisting with the renewal of insurance policies.
 Manage and update asset register and submit to general manager as required.
 Submit the claim to the insurance agencies in the case of trucks and seek compensation.
 Organize drop off empty containers and reduce unnecessary demurrage charges.
 Make sure all empty containers surrendered at the shipping line are intact and in case of
damage organize for repair before being sent to the shipping line.
 Plan with drivers regarding offloading schedule
 Liaise with the documentation Manager in the Preparation of daily operational budgets and
submit them to the transport manager to endorse and submit to the finance facilitator to
process the cash withdrawal.
 Receives reports of claims of damage via telephone or other acceptable communications
methods for initiation with the brokers to make follow-up on claims with our insurance
company. Processes written claims, contacting policyholders to gather additional information
as needed. When an accident has occurred, acquire a copy of the police report and gather facts
concerning the accident, any injuries, or property damage. Determines the location of the
vehicle and assigns the claim to a claim examiner.
 Receives vehicle examination reports from claims examiners and processes reports for
further action that may include claim payment, process, or subrogation.
 Developing and suggesting new auto insurance policies to meet the changing and varying
needs of the company with the help of company brokers.
 Performs other related duties as assigned as assigned by Transport Manager/General
Manager.
PHARES INSURANCE BROKERS AND RISK CONSULTANTS May, 2015-July, 2018
Position: Insurance Officer
Duties and responsibilities:
 Maintaining high standard level of customer service
 Responding to general underwriting enquiries (walk in clients, telephone, and emails)
 Reviewing renewal terms to ensure renewals go out on time and follow up renewals
 Processing quotation and preparing monthly remittance schedule to insurers on time
 Ensuring all related activities to underwriting are properly coordinated and enforced
 Reviewing all application for insurance to determine the profile of risk presented
 Assessing acceptability of applications and preparing certificates and cover notes
 Ensuring that all premiums are settled on a timely manner as per company policy
 Implement credit control policy to ensure premiums are debited/collected as require
 Reviewing documents and pertinent requirements regarding an insurance claim
 Checking of documents comply with documentary requirements of insurance claim
 Maintaining strong internal control of cash collected and safeguard against loss
 Maintaining strong controls to safeguard against any out of balance problems
 Inputting of data and information into the company's Smart Policy system

TANZANIA INSTITUTE OF PROJECT MANAGEMENT (TIPM) January-December, 2013

Position: Administrative Officer
Duties and responsibilities:
 Ensuring administrative duties are well performed in office of the Director of Studies
 Preparing various proposals for the purpose of marketing and promoting TIPM
 Receiving students and providing information about the institute and the courses provided
 Handing out application forms, filing them and hand them over to the Academic Department
 Receiving selected student list from Academic Assistant and preparing acceptance letters
 Submitting all acceptance and admission letters prepared to the Academic Department
 Preparing list of students who have requirement and submit to the Academic Department
 Receiving payments from students, issue receipts and compile list of outstanding payments
 Ensure all documents of the Institute are filed and well organized and easy to locate
 Maintenance of the office and service staff and Managing Petty Cash
MAXINSURE TANZANIA LIMITED July 2011 -December, 2012
Position: Underwriting Assistant (Branch Office)
Duties and responsibilities:
 Ensuring timely preparation and dispatch of insurance policy documents
 Responding to general underwriting enquiries (walk in clients, telephone, and emails)
 Liaising with intermediaries and clients on issues relating to their policies
 Managing stamps, receipt papers and preparing daily cash control for bank reconciliation
 Maintain controls of cash collected to safeguard against loss or out of balance problems
 Preparing and issuing certificates, cover notes, travel policies and SOMESA cards
 Controlling the issuing of insurance stationery to brokers and agents
 Receiving claim documents and sending them to the Head Office for review
 Managing Petty Cash for reimbursement and purchasing various office supplies
HIMA INVESTMENT LIMITED January, 2010-April, 2011
Position: Personnel, Administrative Manager
Duties, and responsibilities:
 Scheduling and coordinating management and staff meetings
 Drafting all official correspondence on behalf of the Director
 Maintaining paper and electronic files of employees and various official documents
 Promptly attending to all incoming and outgoing phone calls and e-mails
 Take part in recruitment process and performing other administrative tasks
TANZANIA TOURISM BOARD July-October, 2009
Position: Intern
Duties and responsibilities:
 Participating in various tourism promotion and marketing activities
 Handling and responding to queries for information from tourisms agencies
 Collecting information data on tourist arrivals from specific tourist destinations
 Updating the database of tourism companies operating in Tanzania
 Performing other tasks assigned by my supervisors
TRANSFERABLE SKILLS AND ABILITIES
 Strong people management, team-work, organizational and communication skills
 Outstanding communication, presentation, public speaking and negotiation skills
 Solution focused with excellent problem solving abilities
 Ability to handle high pressure and fast paced work environments
 Multitasking skills with the ability to effectively priorities work and meet deliverables
REFEREES
Anish Vadakkedath
Assistant General Manager
Phoenix Assurance
anishjvadakkedat@gmail.com
Phillip Nyirabu
Managing Director
Phares Insurance Brokers Ltd
Mobile: 0787-741 836
Dr. Joyce Otsyina
Director of Studies
TIPM
jotsyina@gmail.com