—— Wahid Fans (Pvt) Ltd ____ 1.4. Mission Statement We demonstrate our dedication to consumers through an unwavering commitment to offer products that are not only of high quality but also affordably priced. 1.5. Quality Policy Statement Pak Fans is steadfast in its commitment to a quality philosophy aimed at crating exceptional ‘goods that bring utmost satisfaction to clients worldwide. This commitment is upheld through the continual introduction of new technologies to the workforce, ensuring that every team :memiber is proficient in their use. ‘The essence of Pak Fans’ quality approach is centered on delivering products that surpass the expectations of its global clientele, guaranteeing high quality and reliability with each purchase. To fulfill this pledge, Pak Fans prioritizes ongoing training for its staf on the latest technologies, equipping them with the knowledge and skills required to produce superior ‘goods that adapt to evolving consumer demands. ‘The company’s dedication to the professional growth of its employees. significantly contributes 10 the consistent production of high-quality goods. Pak Fans remains devoted 10 exceeding customer expectations by investing in the continuous taining and development of its workforce. Beyond employee training, Pak Fans places a strong emphasis on leveraging cutting-edge technologies to enance both its products and production processes. Through investments in research and development, the company innovates new products that align with emerging, customer needs and preferences while simultaneously enhaneing the quality and performance of existing products In summary, Pak Fans’ quality policy revolves around delivering products that not only meet ‘but exceed customer needs and expectations. Through strategic investments in employee training, development, and the adoption of the latest technologies, the company consistently produces high-quality goods that earn the trust of customers worldwide. 1.6. First mover advantage Pak Fans, holding the distinction of being the first company to venture into fan exports, has sgained a formidable competitive advantage, eaming recognition as the top exporter on eight ‘occasions. The "Pak Fans" trademark is widely utilized by a majority of Bangladeshi fan producers, and even Chinese manufacturers ship electric fans to Bangladesh under the same ‘mark, attesting to its unparalleled recognition in the country. In response to counterfeiting issues, the CEO has taken decisive action under Trade Mark Registration No. 62674, dated 22-11-1999, instructing the cessation of production and sales of counterfeit Pak Fans. ‘This strategic move highlights Pak Fans’ commitment not only to producing quality products but also to safeguarding its brand and reputation. Such measures ensure that customers receive authentic Pak Fans products, renowned for their high quality and complete satisfaction. This proactive approach has solidified the company’s position as a market leader, establishing its brand as trustworthy and reliable, ‘The pioncering status a the first exporter has enabled Pak Fans to stay ahead of competitors, consistenily introducing novel concepts and products to the market, For instance, being the Talha Tariq (22017120-015) Management Sciences,