Ofere,PatrickOdey

donpatofere@gmail.com
08097229974

CAREER PROFILE
I am highly motivated and results-driven, with a degree in computer science I take on
challenges and I excel in a dynamic and supportive environment that values innovation
and offers opportunities for professional growth. Possessing excellent analytical skills, and
exceptional attention to detail, with a proven track record of delivering exceptional
performance. My strong communication skills allow me to develop and maintain
relationships with customers, counterparts, and other stakeholders. I am versatile and
open-minded, able to handle all manner of tasks with an efficient and hard-working
mindset.

PERSONAL DATA

D.O.B: 13TH February, 1997

SKILLS
Project Coordination.
Team work.
Problem-solving skills.
Customer experience skills.
Interpersonal relationship skills.
Excellent communication skills.
Microsoft Office.

WORK HISTORY

St. Patrick’s School - Akwa Ibom. 2022-2023

Teaching Assistant

● Supported students’ physical, mental, and social development using classroom

games and activities.
● Shifted between formal and informal methods of teaching to keep students
engaged.
● Worked cooperatively with other teachers, administrators, and parents to help
students reach learning objectives.
● Graded and evaluated student assignments, papers, and coursework.
● Communicated frequently with parents, students, and faculty to provide
feedback and discuss instructional strategies.
GUARANTY TRUST BANK PLC, Lagos. 2019 - 2020
Transaction/Customer Service Representative (Internship).

 Managed and maintained file systems covering expenses, reports, and support
documentation
 Assisted customers in troubleshooting technical issues and provided guidance on
product usage, resulting in increased customer satisfaction.
 Resolved customer complaints and concerns effectively, ensuring a positive
customer experience and fostering long-term relationships.
 Collaborated with cross-functional teams to resolve complex customer issues,
demonstrating strong teamwork and problem-solving abilities.
 Identified opportunities to improve processes and enhance customer service,
leading to increased efficiency and customer satisfaction.

EDUCATION
Bachelor of Computer Science. (Second Class Lower Division) 2021
C.G.P.A: 3.31
Cross River University of Technology.
O’Level. 2014
Progressive Comprehensive College, Calabar.

First School Leaving Certificate. 2009

St. David’s Primary School, Calabar.

REFERENCES
Available on request