SAHAY INSTITUTE

Chapter 5

Emerging modes of Business

Multiple Choice Questions
Q. 1. e-business is more comprehensive than e-commerce as e-business
includes not only e-commerce but also comprises various other business
transactions and functions conducted electronically.

(A) The statement is true

(B) The statement is false
(C) The statement is partially true
(D) None of the above

Q.2. e-commerce offers many benefits to the consumers. Which of the following
is not a benefit resulting from e-commerce:

(A) Flexibility
(B) More options and choices
(C) Quick and Timely delivery
(D) Narrow outreach

Q.3. Which of the following statements is true regarding the benefits of e-

commerce to the business organization:

(A) Small firms are not able to co-exist with big firms
(B) Poor time management
(C) Expands the marketplace to national and international markets
(D) Does not support business processes

Q.4. Which is the e-business application that involves the online buying and
selling of shares and other financial instruments?
(A) e-Delivery
(B) e-Promotion
(C) e-Bidding
(D) e-Trading

Q.5. Which of the following is incorrect regarding the limitations of e- business:

(A) Incongruence between order giving and order fulfillment speed

(B) Easy acceptance by people as they quickly adjust to new technology
(C) Low personal touch as it lacks interpersonal interactions.
(D) All statements are correct

Q. 6. e-commerce does not include

(A) A business's interaction with its suppliers.

(B) A business's interactions with its customers
(C) Interactions among the various departments within the business
(D) Interactions among the geographically dispersed units of the business.

Q. 7. The payment mechanism typical to e-business

(A) cash on delivery (CoD)

(B) cheques
C) credit and debit cards
(D) e-cash

Q. 8. It is not an application of e-business

(A) Online bidding

(B) Online procurement
(C) Online trading
(D) Contract R&D

Q. 9. Match the primary purpose of following variants of e-business given in

column I with suitable options given in column II.

Column I Column II
1. C2C (i) Firm’s interaction with another firm
2. Intra B (ii) Firm conducting market survey
3. B2C (iii) Firm’s interaction with its
employees
4. B2B (iv) Sale of used goods

(A) 1. (ii), 2. (iii), 3. (iv), 4. (i)

(B) 1. (iv), 2. (ii), 3. (i), 4. (iii)
(C) 1. (iii), 2. (i), 3. (iv), 4. (ii)
(D) 1. (iv), 2. (iii), 3. (ii), 4. (i)

Q.10. Match the activities involved in various dimensions of e-business given in

column I with the respective mode in column II.

Column I Column II
1. Placing order woth (i) B2C commerce
suppliers/coordinating with
intermediaries
2. Promotion and delivery of products (ii) Intra-B
3. Recruitment, Inventory (iii) B2B commerce
management, training
4. Consumer forum (iv) C2C

(A) 1. (iii), 2. (i), 3. (ii), 4. (iv)

(B) 1. (iv), 2. (i), 3. (ii), 4. (iii)
(C) 1. (ii), 2. (iv), 3. (i), 4. (iii)
(D) 1. (iii), 2. (ii), 3. (i), 4. (iv)

Q.11. On the basis of the parties involved in the interaction, match the correct
dimension of e-business

Column I Column II
1. Buyers (i) B2G
2. Employees (ii) B2B
3. Suppliers (iii) Intra-B
4. Government (iv) B2C

(A) 1. (iv), 2. (iii), 3. (ii), 4. (i) (B) 1. (iv), 2. (i), 3. (iii), 4. (ii)

(B) 1. (ii), 2. (iii), 3. (iv), 4. (i) (D) 1. (iii), 2. (iv), 3. (i), 4. (ii)
Q.12. Match the items given in column I with their meaning given in column II

Column I Column II
1. e-trading (i) It includes publication of online
catalogue of goods, advertisements.
2. e-delivery (ii) It involves securities trading, I.e.,
online buying and selling of shares and
other financial instruments.
3. e-bidding (iii) It includes electronic delivery of
computer software, photographs, and
videos to the user’s computer.
4. e-communication (iv) It includes e-tendering whereby
one may submit tender quotations
online

(A) 1. (ii), 2. (iii), 3. (iv), 4. (i)

(B) 1. (iii), 2. (i), 3. (iv), 4. (ii)
(C) 1. (iv), 2. (iii), 3. (ii), 4. (i)
(D) 1. (ii), 2. (i), 3. (iv), 4. (iii)

Q.13. Rahul invests to share market to earn profits and additional income. There
are many financial instruments in the market to invest in share market.

Which of the following instrument can be used for it?

(a) E-cash
(b) E-trading
(c) E-delivery
(d) All of the above

Q.14. Sudha hired a photographer for her marriage. Soon after her marriage,
government-imposed lockdown due to increase in coronavirus cases in
the city. The photographer sent the photos and videos to her via email and
other channels.

Considering the case above, identify which mode of e-business the

photographer has used
(A) E-delivery
(B) E-procurement
(C) E-bidding
(D) E-trading

Q.15. Suman works in Super Telecommunication Pvt Ltd. due to continuous

work from home policy, the team meetings, conferences, etc. happen via Zoom
or Microsoft Teams

Identify which of the following method is being used at Suman's workplace.

(A) E-promotion
(B) E-communication
(C) E-delivery
(D) E-trading

Q.16. Rita has started an online business to sell toys for kids upto 5 years of age.
She is planning to sell on Amazon and Flipkart for now and will expand later on.

Considering the above scenario, identify the constituent of e-business being

discussed here.

(A) Business-to-business commerce

(B) Business-to-consumer commerce
(C) Consumer-to-consumer commerce
(D) Intra-B commerce

Q. 17. Suman works in a cloth manufacturing unit. She is a labour in the

company. She is not sure of operating the machine for knitting and failed the
test. Her team leader passed on her feedback to the department head to take
further action on it.

Identify the type of commerce involved here

(A) Customer-to-business commerce

(B) Business-to-business commerce
(C) Intra-B commerce
(D) Business-to-consumer commerce

Q 18. Shradha wants to sell her old kitchen appliances. She has opted to sell
them by placing a stall in her society and posted them on e-bay for other
consumers.

Identify which type of commerce Shradha is using here.

(A) Business-to-business commerce

(B) Business-to-consumer commerce
(C) Consumer-to-consumer commerce
(D) Intra-B commerce

Q. 19. Which of the following is a scope of e-business?

(A) Planning
(B) Organising
(C) Controlling
(D) All of the above

Q. 20. Which of the transactions below have business firms at one end and its
customers on the other end?

(A) B2C Commerce

(B) B2B Commerce
(C) C2B Commerce
(D) C2C Commerce

Q. 21. Which of the following payment mode is used when the goods are being
delivered physically?

(A) Credit card

(B) Net banking
(C) Cash on Delivery
(D) Prepaid amount

Q. 22. Match the type of e-business in Column I with their examples in Column
II.
Column I
(a) Business-to-business commerce
(b) Business-to-consumer commerce
(c) Intra-B commerce
(d) Consumer-to-consumer commerce
(A) a-iv, b-ii, c-i, d-ii
(B) a-ii, b-i, c-iv, d-ii
C) a-ii, b-iv, c-i, d-iii
(D) a-iv, b-iii, c-ii, d-I
Column II
(i) Dealing with various department
and people within a firm.
(ii) Selling used books or clothes
(iii) Manufacturer dealing with
consumers
(iv) Automobile manufacturer dealing
with accessories manufacturer