FORM 1.

1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer

necessary data or information which is essential in
planning training sessions. Please check the
appropriate box of your answer to the questions
below.
Name: Hope Annielisse P. Alihan

CORE COMPETENCIES
CAN I…? YE NO
S
1. Provide Housekeeping Services to Guests
Identify and perform different housekeeping services ✓
Provide housekeeping request services to guests ✓
2. Prepare Rooms for Guests
Identify the correct chemicals, equipment and ✓
procedures for cleaning the room
Follow enterprise procedures and standard in presenting ✓
guest rooms
Set-up equipment and trolleys properly ✓
Follow correct procedure in access rooms for servicing ✓
Follow correct procedure making –up beds ✓
Follow correct procedures in cleaning and clearing ✓
rooms
Follow the correct procedure in cleaning and storing ✓
trolleys and equipment
3. Clean Premises
Select and use equipment and materials properly for ✓
cleaning premises.
Comply with occupational; health and safety ✓
requirements in preparing dry and wet cleaning agents
and chemicals
Identify and explain different cleaning operations, ✓
chemicals and treatment of common hazards.
Dispose garbage and used chemicals properly ✓
CORE COMPETENCIES
CAN I…? YE NO
S
Clean wet and dry areas according to enterprise ✓
procedures
Maintain and store cleaning equipment and chemicals ✓
Maintain and store cleaning equipment and chemicals ✓
4. Provide Valet/Butler Service
Identify Valet services ✓
Perform proper coordination to ensure optimum privacy, ✓
security and confidentiality of all guests.
Display professional valet standards ✓
Ensure proper handling of guest’s property. ✓
5. Laundry Linen and Guest Clothes
Identify types of fabric and laundry equipment ✓
Observe safety practices in handling laundry equipment ✓
and chemicals
Follow correct procedure in laundering process for ✓
guest’s laundry items
Package and store laundry items ✓
6. Deal with or Handle Intoxicated Guest
Determine the level of intoxication in accordance with ✓
policy procedure
Applied procedures appropriate to the situation and in ✓
accordance with organizational policy
Evidences/Proof of Current Competencies (Sample)

Form 1.2: Evidence of Current Competencies acquired related

to Job/Occupation

Current
Proof/Evidence Means of validating
competencies
Provide Certificate of Submitted the certificate
housekeeping completion, training of training, passed the
Services to Guest certificate oral questioning, written
exam and actual
demonstration
Prepare rooms Certificate of Submitted the certificate
for guest completion, training of training, passed the
certificate oral questioning, written
exam and actual
demonstration
Clean Premises Certificate of Submitted the certificate
completion, training of training, passed the
certificate oral questioning, written
exam and actual
demonstration
Provide Valet Certificate of Submitted the certificate
Service completion, training of training, passed the
certificate oral questioning, written
exam and actual
demonstration
Laundry linen Certificate of Submitted the certificate
and guest completion, training of training, passed the
clothes certificate oral questioning, written
exam and actual
demonstration
Deal with or Certificate of Submitted the certificate
Handle completion, training of training, passed the
Intoxicated certificate oral questioning, written
Guest exam and actual
demonstration
 Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and

the evidences of current competencies (Form 1.2), the Trainer will be
able to identify what the training needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)

Required Units of Current Training

Competency/Learning Competencies Gaps/Requirements
Outcomes based on
CBC
1. Provide Housekeeping Services to Guests
Identify and perform Identify and
different housekeeping perform different
services housekeeping
services
Provide housekeeping Provide
request services to housekeeping
guests request services to
guests
Required Units of Current Training
Competency/Learning Competencies Gaps/Requirements
Outcomes based on
CBC
2. Prepare Rooms for Guests
Identify the correct Identify the correct
chemicals, equipment chemicals,
and procedures for equipment and
cleaning the room procedures for
cleaning the room
Follow enterprise Follow enterprise
procedures and procedures and
standard in presenting standard in
guest rooms presenting guest
rooms
Set-up equipment and Set-up equipment
trolleys properly and trolleys
 properly
Follow correct Follow correct
procedure in procedure
access rooms for in access
servicing rooms for
servicing
Follow correct Follow correct
procedure making –up procedure making
beds –up beds
Follow correct Follow correct
procedures in cleaning procedures in
and clearing rooms cleaning and
clearing rooms
Follow the correct Follow the correct
procedure in cleaning procedure in
and storing trolleys and cleaning and
equipment storing trolleys
and equipment
3. Clean Premises
Select and use Select and use
equipment and equipment and
materials properly for materials properly
cleaning premises. for cleaning
premises.
Comply with Comply with
occupational; health occupational;
and safety requirements health and safety
in preparing dry and requirements in
wet cleaning agents and preparing dry and
chemicals wet cleaning
agents and
chemicals
Identify and explain Identify and
different cleaning explain different
operations, chemicals cleaning
and treatment of operations,
common hazards. chemicals and
treatment of
common hazards.
Dispose garbage and Dispose garbage
used chemicals properly and used
 chemicals properly

Clean wet and dry areas Clean wet and dry

according to enterprise areas according to
procedures enterprise
procedures
Maintain and store Maintain and
cleaning equipment and store cleaning
chemicals equipment and
chemicals
Maintain and store Maintain and store
cleaning equipment and cleaning
chemicals equipment and
chemicals
4. Provide Valet/Butler Service
Identify Valet services Identify Valet
services
Perform proper Perform proper
coordination to ensure coordination to
optimum privacy, ensure optimum
security and privacy, security
confidentiality of all and confidentiality
guests. of all guests.
Display professional Display
valet standards professional valet
standards
Ensure proper handling Ensure proper
of guest’s property. handling of guest’s
property.
5. Laundry Linen and Guest Clothes
Identify types of fabric Identify types of
and laundry equipment fabric and laundry
equipment
Observe safety practices Observe safety
in handling laundry practices in
equipment and handling laundry
chemicals equipment and
chemicals
Follow correct Follow correct
procedure in laundering procedure in
process for guest’s laundering process
laundry items for guest’s laundry
items
Package and store Package and store
laundry items laundry items
6. Deal with or Handle Intoxicated Guest
Determine the level of Determine the
intoxication in level of
accordance with policy intoxication in
procedure accordance with
policy procedure
Applied procedures Applied
appropriate to the procedures
situation and in appropriate to the
accordance with situation and in
organizational policy accordance with
organizational
policy

Using Form No.1.4, convert the Training Gaps into a Training

Needs/ Requirements. Refer to the CBC in identifying the Module Title
or Unit of Competency of the training needs identified.

Form No. 1.4: Training Needs

Training Needs Module Title/Module of

Instruction
(Learning Outcomes)
Provide housekeeping Services to 2.Provide housekeeping
Guest request services to
guest
Prepare rooms for guest
Clean Premises
Provide Valet Service
Laundry linen and guest clothes
Deal with/handle intoxicated guest