AMER MOHAMMAD

FUNCTIONAL ANALYST
PE RSONAL PRO FILE

1.8+ years’ experience a s functional analyst with good logical thinking and
analytical skills who is interested to learn new technologies and has a
piece of wide knowledge of legacy technologies like Linux and s h e l l
scripting and tools like service now ,ITRS,Jenkins & Control M.
WORK EXPERIENCE

FUNCTIONAL ANALYST
TATA CONSULTANCY SERVICES-NATIONAL STOCK EXCHANGE | MAY 2022-
present
C ONT ACT ME AT Technology Stack: Linux, Linux Shellscripting and tool like ITRS.
National Stock Exchange, Chennai
Address:
KHAMMAM,TELAN Collaborated with a Trading IT OPS team of 50 members under the
GANA
Trading Production Support project developing shells in Unix (shell
mdamer2339311@gmail.com scripting) and tools like IRTS.
7997863643 Roles & Responsibilities
 Coordinating and planning the release to Go LIVE (Production
Environment).
 Coordinating and Planning for Simulation for business Users
SKILLS SUMMARY  Critical Support post Go LIVE
 Analyzing and assigning LIVE issue and defects
Problem Solving and Logical thinking
 Involved in analyzing the changes requested.
Staff and User Training- KT  RCA of Live Issues.

Effective Communication within

team members and stakeholders.
Debugging and Back tracing
abilities
TECHNICA L SKILLS
Linux and Shell Scripting
Tools like ITRS
 Incident and Problem Management within SLA.
 Automation of day-to-day activities.
 Need to provide support for testing in UAT environment.
 Need to deploy code, log analysis, checklist verification in UAT
environment and ensuring that current deployed code will work
properly in live also.
 Analysis of issues related to order confirmation flow and order entry.
 Shell scripting as per client requirement in UNIX environment.
 Giving environment setup support during new releases.
 Attending client meetings daily.

Servicenow CONTRIBUTION

Jenkins
 Timely and Quality deliverables of the changes in Production as
Control M requested by Client.
 Maintain all types of documents starting from requirement gathering
phase till maintenance phase, so that it can be useful for knowledge
sharing.
 Maintaining and tracking status of the Issues in live, so that if there
will be any repetitive problem occurs in future, we can resolve the
issue as soon as possible.
 Automated daily activities so that it should be executed without any
 Manual intervention.
L A NGU AGE S K NO WN
 Maintained the proper documentation of the tasks, Knowledge share.
TELUGU, HINDI, ENGLISH
 Representing my team in Client Meetings.
 Provided support for Muhurat Trading in special occasions (Diwali
etc.).
 Provided support for BCP in Chennai every quarter.

EDUCATIONAL HISTORY

SWARNA BHARATHI INSTITUTE OF SCIENCE AND TECHNOLOGY

BACHELORS OF TECHNOLOGY-70%| AUG 2017 - JULY 2021

SRI CHAITANYA JUNIOR COLLEGE

MPC-80%| JUN 2016 – MAR 2017

SR DIGI SCHOOL
SSC-77%| JUN 2014 – MAR 2015

ACHIEVEMENTS

AWARD AWARD DESCRIPTION AWARDED BY YEAR

Star of the Provided support in week
quarter end to make the trading
system application ready Project Leader 2024
after post patching
activities.
Star of the month Provided support for
Saturday mock testing and Project Leader 2023
resolved all the mock
issues.
On the spot Resolved the issues in live
award production when user is Project Leader 2023
not able to login.
Star team As a team we successfully
done BCP live without any Project Leader 2023
issues.