Roadster Alert Articles

Roadster Alert Articles.
md 6/10/2021
Article #33186 - ABS_0x4090

Description
Sensor fault: Front Left
Steps to Test
Confirm the DTC is present on the vehicle.
Steps to Fix
Pursue possible causes to investigate further.
Possible Effects
Article #33185 - ABS DTCs
Possible Causes
Unknown.
1 / 835
Roadster Alert Articles.md 6/10/2021

Description
Sensor extrapolation fault: Front Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
2 / 835

Description
Sensor periodic fault: Front Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
3 / 835

Description
Sensor start recognition fault: Front Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
4 / 835

Description
Sensor phase-length-supervision fault: Front Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
5 / 835

Description
Sensor double frequency check fault
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
6 / 835
Article #33193 - ABS_0x40A0

Description
Sensor fault: Front Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
7 / 835

Description
Sensor extrapolation fault: Front Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
8 / 835

Description
Sensor periodic fault: Front Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
9 / 835

Description
Sensor recognition fault: Front Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
10 / 835

Description
Sensor phase-length-supervision fault: Front Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
11 / 835

Description
Sensor double frequency check: Front Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
12 / 835
Article #33199 - ABS_0x40B0

Description
Sensor Fault: Rear Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
13 / 835

Description
Sensor extrapolation fault: Rear Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
14 / 835

Description
Sensor periodic fault: Rear left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
15 / 835

Description
Sensor start recognition fault: Rear Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
16 / 835

Description
Sensor phase-length-supervision fault: Rear Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
17 / 835

Description
Sensor double frequency check: Rear Left
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
18 / 835
Article #33205 - ABS_0x40C0

Description
Sensor fault: Rear Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
19 / 835

Description
Sensor extrapolation fault: Rear Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
20 / 835

Description
Sensor periodic fault: Rear Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
21 / 835

Description
Sensor start recognition fault: Rear Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
22 / 835

Description
Sensor phase-length-supervision fault: Rear Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
23 / 835

Description
Sensor double frequency check: Rear Right
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
24 / 835
Article #33211 - ABS_0x40F0

Description
Pump defective
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
25 / 835

Description
Pump connection
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
26 / 835

Description
Hardware fault
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
27 / 835

Description
Voltage low
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
28 / 835

Description
Internal fault
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
29 / 835

Description
Voltage high
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
30 / 835
Article #33217 - ABS_0x40FC

Description
EDS switch failure
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
31 / 835
Article #33219 - ABS_0x40FD

Description
CAN bus off
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
32 / 835
Article #33220 - ABS_0x40FE

Description
EOL-Test not executed
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
33 / 835
Article #33221 - ABS_0x40FF

Description
Speed limit exceeded
Steps to Test
Steps to Fix
Possible Effects
Possible Causes
Unknown.
34 / 835
Article #21657 - ABS 701 ABS: Service required

Description
Trigger: Signal from ABS Controller. End-User Text String: ABS service required. Traction Control &; Regen
unavailable. Vehicle Response: None.
Steps to Test
Query Anti-lock Braking System (ABS) with scan tool, check the harness and fuses.
Communicate with the ABS controller via scan tool, check and rectify any ABS faults.
Steps to Fix
Replace the harness/fuses as needed.
Check and rectify any ABS faults.
Possible Effects
Unknown.
Possible Causes
Unknown.
35 / 835

Description
Steps to Test
Check communication with scan tool.
Communicate with Anti-lock Braking System (ABS) controller via scan tool, check and rectify any ABS faults.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
36 / 835

Description
Steps to Test
Check communication with scan tool.
Communicate with Anti-lock Braking System (ABS) controller via scan tool, check and rectify any ABS faults.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
37 / 835
Article #21519 - BMB 16 BMB: Sheet alarm

Description
Trigger: Sheet Alarm End-User Text String: Battery Problem, Service Required Vehicle Response: Vehicle stops
immediately.
Steps to Test
Check to see if fault 259 Battery System Monitor (BSM) Sheet Alarm is present.
Get log files. Connect MTS-2 or Linux-based Engineering Tool to determine if a sheet alarm is currently present on
the BSM.
Steps to Fix
If fault 259 Sheet Alarm is not present, escalate your session for assistance. Otherwise, pursue possible causes to
investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22621 - Brick Failure-Adjacent high and low voltages
Article #22625 - Sheet alarm caused by a voltage over hardware or firmware limit
Article #22626 - Battery pack voltage over 250V and no battery undervoltage fault on the BSM
38 / 835
Article #21564 - BSM 257 APS output 1 (main) reset

Description
Trigger: APS voltage < 8V or >16V. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Check the frequency of fault 257 in the vehicle logs.
Steps to Fix
If the fault occurs more than 2 times per week:
Set driving mode to the maximum range.

Plug the charger in.
While charging, switch to maximum performance mode.
Report if "APS output reset" occurs.
Escalate your session to report findings.
Otherwise, the alert can be disregarded.
Possible Effects
Unknown.
Possible Causes
Article #30133 Standby power supply wiring damaged
39 / 835
Article #21565 - BSM 258 APS output 2 (PEM) reset

Description
Trigger: APS voltage < 10V or >15V. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Refer to vehicle logs to determine fault frequency.
Steps to Fix
If failure is consistent, failing multiple times per day, replace Auxiliary Power Supply (APS) (Part# 2005576).
Possible Effects
Unknown.
Possible Causes
Unknown.
40 / 835
Article #21566 - BSM 259 Sheet Alarm

Description
Alert Trigger: Vmin < 2V (1.3 +/- 0.4V (hardware)). End-User Text String: Battery Problem, Service Required. Vehicle
Response: Vehicle stops immediately.
Steps to Test
Confirm the alert is present on the vehicle or in the logs.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
23512 - Analyzing bleed test results
41 / 835
Article #21567 - BSM 260 BSM: Contactors opened with

a load > 60A
Description
Trigger: Contactors opened for another reason with a load > 60A. End-User Text String: Battery Problem, Service
Required. Vehicle Response: None.
Steps to Test
This fault is triggered when the contactors have opened with a load greater than 60A.
Steps to Fix
The contactors will need to be replaced. Continue to investigate the root cause prior to replacing the contactors.
Escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
44367 - ESS Contactor-Failure
42 / 835
Article #21568 - BSM 261 BSM: Smoke detector not

reporting
Description
Trigger: No signal received by BSM from smoke detector. End-User Text String: Service required, Charging
restricted. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
43 / 835
Article #21569 - BSM 262 BSM: Immersion fault

Description
Trigger: Immersion sensed > 24 hours. End-User Text String: Battery Problem, Service Required. Vehicle Response:
Charge aborted (Only on 220V MCK).
This fault usually occurs due to water ingress of the battery enclosure. It may also occur due to loose conductive
material inside the battery enclosure making contact with the immersion sensor strip.
Steps to Test
Steps to Fix
If this fault is displayed, the battery will need to be removed for shipment to Reman. Escalate your session for
assistance.
Possible Effects
Unknown.
Possible Causes
Article #22842 - Coolant Level Low
44283 - APS-Output-Cable (J3) Upgrade
44344 - ESS Internal Isolation-Failure
44370 - ESS Water-Ingress
44388 - Loose immersion-sensor touching APS
44 / 835
Article #21570 - BSM 263 BSM: HVAC cable fault

Description
Trigger: HVAC Cable open circuit. End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response:
Contactors open immediately.
Steps to Test
Connect Heating, Ventilation, Air-Conditioning (HVAC) Simulator and check for cleared fault.
Replace the 400V controller with a known functioning controller and check for cleared fault.
Check J3 connection at battery (ESS).
Install HVAC adapter harness and connect HVAC Simulator and check for cleared fault.
Steps to Fix
If the functioning 400V controller resolves the fault, replace the 400V controller (1.5-Part# 6001479,
2.0&;2.5-Part# 1014547-02-A), as per SB-12-18-001 in Service Documents.
If the HVAC adapter harness resolves the fault, replace the HVAC cable (1.5-Part# 2002462, 2.0&;2.5-Part#
6003090).
If the fault is unresolved with the preceding tests, escalate your session for assistance.
Possible Effects
Unknown.
45 / 835
Possible Causes
44368 - HVAC failure
46 / 835
Article #21571 - BSM 264 BSM: PEM cable fault

Description
Trigger: PEM Cable open circuit. End-User Text String: Powertrain Problem. Restart when safe. Vehicle Response:
Steps to Test
Inspect Power Electronics Module (PEM) and High Voltage Interlock Loop (HVIL) for secure connections, damage,
or wear. Pursue possible causes to investigate further.
Steps to Fix
Repair connections, or replace damaged PEM/HVIL (PEM 1.5-Part# 6003440, 2.0&;2.5-Part# 6005203/HVIL Part#
1017066-00-A ). If fault is not resolved after pursuing possible causes, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Article #22316 - Power Electronics Module (PEM) access door micro switch not functioning properly
Article #22317 - High Voltage Interlock Loop (HVIL) is damaged
47 / 835
Article #21572 - BSM 265 BSM: V_batt too low

Description
Trigger: Vbatt < 250V. End-User Text String: Powertrain Problem. Restart when safe. Vehicle Response: Contactors
open immediately.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22299 - Battery Over-Discharge
48 / 835
Article #21573 - BSM 266 BSM: V_batt too high

Description
Trigger: Vbatt > 417.8V. End-User Text String: Powertrain Problem. Restart when safe. Vehicle Response:
Contactors open immediately. BSM 266 BSM: V_batt too high
Steps to Test
Use the MTS-2/Linux-based Engineering Tool to perform a bleed test, as per SB-12-16-002, in Service Documents.
Determine which sheet(s) have voltages that are higher than the acceptable level.
Steps to Fix
After determining which sheets are out of compliance, replace the Battery Monitor Boards (BMB).
Possible Effects
Unknown.
Possible Causes
49 / 835
Unknown.
50 / 835
Article #21574 - BSM 267 BSM: Positive contactor /

economizer stuck low
Description
Alert Trigger: Economizer not driving contactor for 5mS. End-User Text String: Debug only. Vehicle Response:
Power reduced; vehicle stops after 30 seconds.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
51 / 835
Article #21575 - BSM 268 BSM: Positive

contactor/economizer stuck high
Description
Trigger: Economizer driving contactor at 100% duty for 1.5s. End-User Text String: Debug only. Vehicle Response:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
52 / 835
Article #21576 - BSM 269 BSM: Negative

contactor/economizer stuck low
Description
Trigger: Economizer not driving contactor for 5mS. End-User Text String: Debug only. Vehicle Response: Power
reduced; vehicle stops after 30 seconds.
A single occurrence of this fault upon contactor closing is considered a known bug with firmware versions 4.4.7.
Steps to Test
1. Check vehicle logs for fault frequency.
2. Determine if the fault occurred in conjunction with other faults.
Steps to Fix
If the fault occurred more than once, escalate your session for assistance.
If the vehicle is running firmware 4.4.7 or older, proceed to update to the latest firmware release.
If the vehicle was running the most recent firmware at the time of the fault, escalate your session for
assistance.
If the fault occurred in conjunction with other faults, investigate other related faults as this fault is often a
symptom rather than the root cause. Escalate your session for assistance as needed.
Possible Effects
Unknown.
Possible Causes
53 / 835
Article #21577 - BSM 270 BSM: Negative

contactor/economizer stuck high
Description
Trigger: Economizer driving contactor at 100% duty for 1.5s. End-User Text String: Debug only. Vehicle Response:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
54 / 835
Article #21578 - BSM 271 BSM: Contactor power failure

Description
Trigger: Inertia switch might be tripped or contactor power failure. End-User Text String: Battery Problem. Vehicle
shutting down. Vehicle Response: Contactors open immediately.
Steps to Test
Verify that the Power Share Adapter has been installed, as per TSB-10-17-001, found in Service Documents.
If the Power Share Adapter has been installed, check the attached fuse.
Verify that the service disconnect plug is fully seated and locked into place.
Verify that the inertia switch has not been triggered. Inspect inertia switch connections and verify that the inertia
switch is receiving 12V.
Check the vehicle for aftermarket accessories drawing power from the APS.
Steps to Fix
Seat and lock the service disconnect in place.
If aftermarket accessories are found, disconnect accessories and check the vehicle for proper operation. If
the fault is not resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
55 / 835
Article #21579 - BSM 272 BSM: PEM HVAC cable/pin

discharge failure
Description
Trigger: Contactors open and HV doesn't bleed down fast enough. End-User Text String: Powertrain Problem
Restart When Safe. Vehicle Response: Contactors open immediately.
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs and escalate your session for assistance
Possible Effects
Unknown.
Possible Causes
56 / 835
Article #21580 - BSM 273 BSM: V_ess too high

Description
Trigger: Entering pre-charge, Vbatt-Vess > 0. End-User Text String: Powertrain Problem Restart When Safe. Vehicle
Response: Contactors open immediately.
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs to your Toolbox session and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
57 / 835
Article #21581 - BSM 274 BSM: CSB commanded

contactors to open
Description
Trigger: CSB commanded contactors to open. End-User Text String: Powertrain Problem Restart When Safe.
Vehicle Response: Contactors open immediately.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
58 / 835
Article #21582 - BSM 275 BSM: Precharge too fast at t1

Description
Alert Trigger: During precharge, the voltage is too high. End-User Text String: Powertrain Problem. Service
Required. Vehicle Response: Vehicle does not start.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
45444 - PEM MegaPole Isolation-Failure
59 / 835
Article #21583 - BSM 276 BSM: V_ess too low at end of

precharge
Description
Trigger: During pre-charge, voltage doesn't come up to proper levels. End-User Text String: Powertrain Problem.
Service Required. Vehicle Response: Vehicle does not start.
This fault occurs when the precharge circuit within the battery does not ramp up to a voltage level specified by
the Battery Safety Monitor (BSM), (roughly pack voltage) within 500ms of closing the contactors.
Steps to Test
Pull vehicle logs and review the fault occurrence, often the Data Text information that accompanies the
fault will include valuable information regarding battery precharge voltage. If the data text indicates that
the battery (ESS) voltage was 0V, this may indicate a failure internal to the pack. This fault is often
intermittent, if this is the case attempt to duplicate the fault. When the fault is present connect the
Heating, Ventilation, Air-Conditioning (HVAC)
simulator in place of the 400V HVAC controller. Attempt to close contactors.
The fault likely lies in the 400V HVAC controller, Positive Temperature Coefficient (PTC) heater, or A/C
compressor. Inspect each component for physical damage or damaged wiring. Check for contactor closure.
60 / 835
Connect the HVAC simulator directly to the battery in order to eliminate the possibility of damaged wiring
between the 400V HVAC controller and the battery. Check for contactor closure.
Inspect HVAC wiring between the battery and the 400V controller.
Reconnect all HVAC systems and remove the HVAC simulator. "Eliminate" possible PEM malfunction by using the
recovery charger in place of the PEM and attempt to charge the pack.
Steps to Fix
If no obvious damage is found, proceed to replace the 400V HVAC controller (1.5_Part# 6001479, 2.0&;2.5-
Part# 1014547-01-A). If the contactors will not close, escalate your session for assistance.
If there is no damage found between the battery and the 400V HVAC controller after the battery
simulation, escalate your session for assistance.
If the battery charges with the recovery charger, it is most likely a problem with the PEM, escalate the
session for assistance.
If the battery does not charge with the recovery charger, it is most likely a problem with the battery,
escalate the session for assistance.
Possible Effects
Unknown.
Possible Causes
Article #22786 - Faulty 400V HVAC Controller-400V HVAC controller simulator (TPN 6005456)
Article #29933 - BSM Vbatt drift
61 / 835
Article #21584 - BSM 277 BSM: V_batt too low at start of

precharge
Description
Trigger: Vbatt < 250v at start of precharge. End-User Text String: Powertrain Problem. Service Required. Vehicle
Response: Vehicle does not start.
Steps to Test
Using the vehicle logs, check Vbat+/- and see if these add up to expected Vbat(15V).
Steps to Fix
If the Vbat is correct, recovery charge the pack, as per SB-13-92-002 in Service Documents. If the Vbat is not
correct, replace the Battery Safety Monitor (BSM), as per SB-12-16-004 in Service Documents.
Possible Effects
Unknown.
Possible Causes
Unknown.
62 / 835
Article #21585 - BSM 278 BSM: V_ess too high at start of

precharge
Description
Trigger: Vess > 10V at start of precharge. End-User Text String: Powertrain Problem. Service Required. Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
63 / 835
Article #21586 - BSM 279 BSM: Precharge resister too

hot at start of precharge
Description
Trigger: Thermal switch on precharge resistor. End-User Text String: Powertrain Problem. Service Required. Vehicle
Steps to Test
Allow the pack to cool before restarting. If it still fails, open the cover, check for damage to the switch by checking
continuity at the connector, as per the circuit diagram in the Service Manual. Also check the thermistor for
continuity.
Steps to Fix
If the thermal switch is working, replace the Battery Safety Monitor (BSM) .---
Possible Effects
Unknown.
Possible Causes
Unknown.
64 / 835
Article #21587 - BSM 280 BSM: Discharge enabled at

start of precharge
Description
Trigger: BSM prevented from precharge because of discharge ciruit interlock. End-User Text String: Debug Only.
Vehicle Response: Vehicle does not start.
Steps to Test
Allow 5s minimum from key off to key on. See if the fault repeats. Check the high voltage connections to Power
Electronics Module (PEM)/Heating, Ventilation, Air-Conditioning (HVAC).
Steps to Fix
If the high voltage connections are okay, and the fault continues, check the connectors. If the connectors are not
loose or damaged, replace the Battery Safety Module (BSM).
Possible Effects
Unknown.
Possible Causes
Unknown.
65 / 835
Article #21588 - BSM 281 BSM: Orientation fault

Description
Trigger: Orientation Sensor. End-User Text String: Battery Problem. Service Required. Vehicle Response: Contactors
open immediately.
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs to your Toolbox session and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
66 / 835
Article #21589 - BSM 282 BSM: ESS OverTemp fault

Description
Trigger: ESS ambient temp > 80C. End-User Text String: Battery Problem. Service Required. Vehicle Response:
None.
Steps to Test
Check the vehicle logs for high temperatures.
Correlate with the Battery Monitor Board (BMB) temperatures. If the fault is correlated with a sheet alarm,
proceed using SB-12-16-002, in Service Documents.
Connect the MTS-2/Linux-based Engineering Tool and check the temperature against the sheet and BMB
temperatures. There could be component failure on the Battery Safety Monitor (BSM) which heats the BSM
board.
Allow the car to cool to ambient temperature and recheck if necessary.
Check for coolant in reservoir, and look for leaks.
Check for clogged coolant lines by disconnecting both ends and blowing air through the line.
Steps to Fix
Refill the coolant reservoir if necessary.
Otherwise, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
67 / 835
Article #21590 - BSM 283 BSM: Isolation fault

Description
Trigger: Isolation Resistance < 200Kohm. End-User Text String: Debug Only. Vehicle Response: Charge aborted.
It has been found that 2.0 and newer roadster models may be prone to isolation faults in humid environments
due to a plug placed inside the Heating, Ventilation, Air-Conditioning (HVAC) vent tube below the vehicle. The
plug may cause fluid build-up in the Positive Temperature Coefficient (PTC) heater box causing isolation faults.
Inspect the vent tube for blockage or rubber insert plug before proceeding with diagnosis. If blockage is not
found or fault persists, proceed to review the vehicle logs noting motor temperature when the fault occurred. If
the motor temperature was greater than 90C, this is expected behavior.
In 1.5 Roadsters, this is expected behavior if the vehicle has been exposed to water (rain, car wash, etc.).
Steps to Test
If the vehicle is a 2.0 or 2.5, and the alert was not triggered by a temperature that was greater than 90C, or if the
vehicle is a 1.5 and was not exposed to water, perform a high potential testing (HIPOT) of the powertrain. The
procedure for a HIPOT can be found in Service Documents under MEM-11-004 for 2.0 &; 2.5 Roadsters, and
MEM-09-012 for 1.5 Roadsters.
Steps to Fix
This is expected behavior if the HVAC vent tube was blocked or the vehicle was exposed to water. If the HIPOT
test fails, escalate your session for assistance in diagnosing Motor, Motor Cable, or Motor / Trans insulator ring
isolation failures.
Otherwise, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22345 - Faulty 400V HVAC Controller (Isolation resistance test)
44339 - BSM Failure
68 / 835
Article #21591 - BSM 284 BSM: Voltage sensor error

Description
Trigger: Voltage in isolation measurement circuit inconsistent with Vbatt measurement. End-User Text String:
Battery Problem. Service Required. Vehicle Response: Power reduced; charging not allowed.
Steps to Test
This is most likely an error in measuring the battery positive to ground, battery negative to ground, or Vbatt
measurement.
Steps to Fix
Replace the Battery Safety Monitor (BSM). Refer to SB-12-16-004 in Service Documents to determine the proper
replacement BSM.
Possible Effects
Unknown.
Possible Causes
Unknown.
69 / 835
Article #21592 - BSM 285 BSM: Isolation fault before

closing contactors
Description
Trigger: Isolation fault within the ESS is before contactors closed. End-User Text String: Battery Problem. Service
Required. Vehicle Response: Contactors do not close.
Steps to Test
Determine if the fault is still present.
Test and record; isolation resistance, Vbat + , Vbat - , and Vbat. Determine if the isolation resistance value is
less than 28 kilo ohms with contractors open.
Verify that the voltage is not present outside of the battery pack. Attach the HVAC simulator (TPN 6005456)
directly to the battery pack. Using the MTS-2/Linux-based Engineering Tool, command the contactors
closed. Determine if the voltage is still present with the contactors commanded open.
Steps to Fix
If the fault is not currently present, this fault likely indicates an intermittent short internal to the battery
pack. If the resistance value is greater than 28 kilo ohms.
If the voltage is still present with the contactors commanded open, the contactors may have become
welded or other wise stuck closed.
If the voltage is not present with the contactors commanded open, the battery pack requires further
analysis.
In each case listed, it is recommended to
escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
70 / 835
Article #21593 - BSM 286 BSM: Isolation fault while

contactors closed
Description
Trigger: Isolation fault detected outside of ESS, after precharge. End-User Text String: Debug Only. Vehicle
Response: Charge aborted.
due to a plug placed inside the Heating, Ventilation, and Air-Conditioning (HVAC) vent tube below the vehicle.
The plug may cause fluid build-up in the Positive Temperature Coefficient (PTC) heater box causing isolation
faults. Inspect the vent tube for blockage or rubber insert plug before proceeding with diagnosis. If blockage is
not found or fault persists, proceed to review the vehicle logs noting motor temperature when the fault occurred.
If the motor temperature was greater than 90C, this is expected behavior.
Steps to Test
Install the 400V simulator tool in place of the 400V controller and attempt to close contactors, check for expected
isolation values.
Steps to Fix
If contactors close and isolation value returns to normal with the 400V simulator installed, the issue lies either in
the 400V controller, PTC HVAC box, or the compressor. Pursue possible causes.
isolation failures.
Possible Effects
Unknown.
71 / 835
Possible Causes
Article #22343 - 400V HVAC Controller Isolation
Article #22344 - PTC Heater Isolation
Article #22346 - Faulty A/C Compressor
Article #38963 - PEM internal isolation
45444 - PEM MegaPole Isolation-Failure
72 / 835
Article #21594 - BSM 287 BSM: Isolation resistance test

error
Description
Trigger: Isolation test forced before charging fails. End-User Text String: Powertrain Problem. Service Required.
Vehicle Response: Charge aborted.
Steps to Test
SEE isolation fault procedure (PeteK)
Steps to Fix
Possible Effects
Unknown.
Possible Causes
73 / 835
Article #21595 - BSM 288 BSM: V_ess too low during

precharge, t2
Description
Trigger: Voltage hasn't ramped at 500ms. End-User Text String: Powertrain Problem. Service Required. Vehicle
This fault occurs when the precharge circuit within the battery does not ramp up to a voltage level specified by
the Battery Safety Monitor (BSM), (roughly pack voltage) within 500ms of closing the contactors.
Steps to Test
Pull the vehicle logs and review the fault occurrence, often the data text information that accompanies the fault
will include valuable information regarding the battery precharge voltage. If the data text indicates that the
battery (ESS) voltage was 0V, this may indicate a failure internal to the pack. This fault is often intermittent, if this
is the case attempt to duplicate the fault. When the fault is present connect the Heating, Ventilation, Air-
Conditioning (HVAC) simulator in place of the 400V HVAC controller. Attempt to close the contactors.
If the contactors close, the fault likely lies in the 400V controller, PTC heater, or A/C compressor. Inspect
each component for physical damage or damaged wiring.
If the contactors do not close, connect the HVAC simulator directly to the battery in order to eliminate the
possibility of damaged wiring between the 400V HVAC controller and the battery. Attempt to close the
contactors.
If the contactors close, inspect the HVAC wiring between the battery and the 400V HVAC controller.
74 / 835
If the contactors do not close, reconnect all HVAC systems and remove HVAC simulator. "Eliminate" a
possible PEM malfunction by using the recovery charger in place of the PEM and attempt to charge
the pack.
Steps to Fix
After the initial test, if the contactors close, replace the 400V HVAC controller
, as per SB-12-18-001 in Service Documents.
. If the contactors remain open, escalate your session for assistance.
If the contactors close after the second test, and the wiring between the battery and the 400V HVAC controller
is not damaged, escalate the session for further assistance.
If the battery pack charges using the recovery charger, the problem is likely related to the PEM. Otherwise, the
problem relates to the battery. In either case, escalate your session for further assistance.
Possible Causes
Possible Causes
Unknown.
75 / 835
Article #21642 - BSM 600 APS: Cooling issue; power

limiting in effect
Description
Trigger: APS Cooling request > 1min. End-User Text String: Battery Problem. Power Reduced. Vehicle Response:
Power reduced.
This fault occurs when the APS requests cooling and cooling is not received.
Steps to Test
Begin by inspecting the coolant level of the coolant overflow bottle.
Check to see if the pump is functioning, and that it can be actuated by the MTS-2.
Inspect the coolant lines for kinks or damage.
Inspect the coolant pump connections from the coolant pump to the 12V controller. Examine wiring
connections: FHC49-H1, RHC3-1, RHC32-1, RHC3-2, RHC32-2 and the front ground post for poor connections,
corrosion, or harness damage.
Inspect the vehicle for coolant leaks.
Steps to Fix
If the coolant lines or wiring connections are determined to be kinked, corroded, damaged, or have poor
connections, repair as needed. Otherwise, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22613 - Improper cooling of the APS
44366 - APS Internal Coolant-Leak
76 / 835
Article #21645 - BSM 603 BSM: Isolation resistance fault;

power limiting in effect
Description
End-User Text String: Battery Service Required. Vehicle Response: Power reduced.
due to a plug placed inside the HVAC vent tube below the vehicle. The plug may cause fluid build-up in the
Positive Temperature Coefficient (PTC) heater box causing isolation faults. Inspect the vent tube for blockage or
rubber insert plug before proceeding with diagnosis. If blockage is not found or fault persists, proceed to review
the vehicle logs noting motor temperature when the fault occurred. If the motor temperature was greater than
90C, this is expected behavior.
Steps to Test
Steps to Fix
isolation failures.
Possible Effects
Unknown.
Possible Causes
77 / 835
78 / 835
Article #21660 - CSB 720 700A discharge limit exceeded

Description
Trigger: Current > 900A > 100ms. End-User Text String: Powertrain Problem. Restart When Safe. Vehicle Response:
Steps to Test
Steps to Fix
If this fault has occurred, please escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
79 / 835

Description
Trigger: Current > 863A > 5 seconds. End-User Text String: Powertrain Problem. Restart When Safe. Vehicle
Steps to Test
Steps to Fix
If this fault has occurred, please escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
80 / 835

Description
Trigger: Current > 805A > 12 s. /End-User Text String: Powertrain Problem Restart When Safe. /Vehicle Response:
Steps to Test
Discharge_Limit_Exceeded. If this fault has occurred, please escalate the problem to the Field Support Team for
further assistance.
Steps to Fix
Escalate the problem to the Field Support Team for further assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
81 / 835

Description
Trigger: Current > 300A when current limited. /End-User Text String: Powertrain Problem Service Required.
/Vehicle Response: Contactors open immediately.
Steps to Test
Steps to Fix
Discharge_Limit_Exceeded. If this fault has occurred, please escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
82 / 835

Description
Trigger: Current > 200A when current limited. /End-User Text String: Powertrain Problem Service Required.
/Vehicle Response: Contactors open immediately.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
83 / 835
Article #21665 - CSB 725 200A charge limit exceeded

Description
Trigger: Current > 190A > 1 seconds during charge. End-User Text String: Powertrain Problem. Restart When Safe.
Vehicle Response: Contactors open immediately.
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
84 / 835

Description
Trigger: Current > 75A when current limited. End-User Text String: Powertrain Problem Service Required. Vehicle
Steps to Test
Steps to Fix
If this fault has occurred, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
85 / 835

Description
Trigger: Current > 60A when current limited. /End-User Text String: Powertrain Problem Service Required. /Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
86 / 835
Article #21668 - CSB 728 Overtemp event during charge

or regen
Description
Trigger: Highest BMB Temp > 51C. End-User Text String: Powertrain Problem. Restart When Safe. Vehicle
Steps to Test
Check the logs, if the driver has been driving aggressively and all of the temperatures appear high at time
of the fault, check coolant system, as per SB-12-18-013 in Service Documents.
Connect the scan tool, and compare the temperature of the thermistor with other thermistors in the sheet.
Steps to Fix
If the thermistor is not within 30C of the rest of the sheet, swap Battery Monitor Board (BMB). If the fault is still
present after replacing the BMB, escalate your session for assistance. Battery will likely need to be sent for
remanufacturing.
Possible Effects
Unknown.
Possible Causes
Unknown.
87 / 835
Article #21669 - CSB 729 Undertemp event during

charge or regen
Description
Trigger: Lowest BMB Temp < 0C. End-User Text String: Powertrain Problem. Restart When Safe. Vehicle Response:
This fault occurs when one or more battery bricks report(s) temperatures of 0C or less during charge or regen.
Brick temperatures are reported by thermistors mounted to each sheet. False under-temp faults can be triggered
by poor Battery Monitor Board (BMB) to Temperature Voltage Sense Harness (TVSH) connections.
Steps to Test
1. Begin by reviewing the vehicle logs. Determine if this fault occurred in conjunction with Fault Code 2 -
critical sheet undertemp.
2. Review the "data_text(fault)" column accompanying Fault code 2 in the logs. This column will indicate
which thermistor(s) reported the cold temperature. The history tab may also be used in the Battery Monitor
Board User Interface (BMBUI) to view the reported voltage and temperature data from each BMB.
Determine if the temperature reported is realistic in relation to the reported minimum and maximum brick
temperatures from the logs.
3. Determine if the minimum brick temperatures were reported to be below 0C in the vehicle logs when this
fault occurred.
4. Inspect the vehicle cooling system and HVAC pump. If the coolant level and pump pass a visual inspection,
use a refractometer to analyze the coolant mixture.
Steps to Fix
Follow the guidlines for BMB seating/TVSH connector inspection: BMB seating / TVSH connector inspection
Procedure:
Remove BMB cover.

Inspect securing tabs for all BMBs.
If any securing tabs are not properly engaged, take picture (noting BMB position) and proceed to fully
insert BMB until securing tabs are all in proper position.
When all securing tabs are properly engaged, open BMBUI in diagnostic tools using the 4 way CAN
breakout connection point.
88 / 835
89 / 835
Go to the 'Pack' tab, enter '11' into the 'Num Nodes' field, then hit the 'Query Nodes' (at this point the
'Update' tab should light up), then hit 'Update'
At this point you should see a bar graph in both the upper fields, the top for voltages, the lower for
temperatures:
90 / 835
Now very gently wiggle the affected BMB(s) individually, giving a minute between moving each BMB.
It is very important not to apply too much pressure when moving the BMB(s), or the connector
terminals in the sheet may be damaged, which requires sheet replacement.
While moving the BMBs around, pay attention to the VDS to see if any faults come up.
If a fault arises, go to the BMBUI and hit the 'Update' tab again, look for any bars on the graphs to drop out
- either temp or voltage.
If a fault arises, note which BMB it is that sets the fault.
Next, remove the affected BMB(s), use the boroscope to carefully inspect the pins in the TVSH connector
on the sheet.
Look for any terminals that look damaged, splayed or improperly inserted.
Take a picture of any terminals that look suspect. Pay attention to how angle of camera to boroscope lens
affects picture quality, and capture best image possible.
At this point contact service support team for consultation
Possible Effects
91 / 835
Unknown.
Possible Causes
Article #22604 - Improper coolant mixture
92 / 835
Article #21670 - CSB 730 750A discharge warning

Description
Trigger: Current > 750A > 5 seconds. End-User Text String: Debug Only. Vehicle Response: Power reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
93 / 835
Article #21671 - CSB 731 450A discharge warning; power

limited
Description
Trigger: Current > 450A when current limited. End-User Text String: Excessive power draw Power temporarily
reduced. Vehicle Response: Power reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
94 / 835

limited
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
95 / 835

limited
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
96 / 835
Article #21674 - CSB 734 75A charge warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
97 / 835
Article #21675 - CSB 735 60A charge warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
98 / 835
Article #21676 - CSB 737 CSB: Discharge Undertemp

Description
Trigger: Current > 5A and lowest BMB temp <=-17C > 100ms. End-User Text String: Battery too cold to drive.
Vehicle Response: Vehicle stops immediately.
Steps to Test
1. Check the logs, if the event occurred at low ambient temps (<negative 16 to -20C), nothing has failed.
2. Connect the scan tool, compare temperature with other thermistors in sheet.
3. Turn the vehicle off to open the contactors
4. Wait for the car to cool (no PEM or motor fans running)
5. Check current draw reported on IP by placing the key in the ACC position
6. Determine if the current draw is a value not normally seen when the car is idle (less than 10A).
Note: Make sure to turn off all accessories before performing this test (headlights, seat heaters, radio, etc).
Steps to Fix
Advise the user to drive in warmer weather.
If not within 30C, swap the Battery Monitor Board (BMB). If the fault is still present, escalate the session for
Reman.
If the current draw is less than 10A, escalate the session for further assistance to request Reman.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
99 / 835
Article #21677 - CSB 739 CSB: BMB No Data fault

Description
Trigger: Any BMB does not report temp > Xms. End-User Text String: Communication Problem Service Required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
100 / 835
Article #21959 - DFC 1200 DFC: Heatsink OverTemp

Description
Trigger: Heat sink temperature > 90C. End-User Text String: Fan Controller Error. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22849 - Faulty Condenser Fan
101 / 835
Article #21960 - DFC 1201 DFC: LCMC Temp Sensor

Failed
Description
Trigger: LCMC Temp > 220C or Open or Short. End-User Text String: Fan Controller Error Service Required. Vehicle
Response: None.
Steps to Test
Steps to Fix
Contact Chief Technician to replace PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
102 / 835
Article #21961 - DFC 1202 DFC: TCM Bad IRequest

Description
Trigger: TCM Requests > 5amps > 2sec. End-User Text String: Fan Controller Error. Vehicle Response: None.
Steps to Test
Steps to Fix
If this fault has occurred; please upload the vehicle logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
103 / 835
Article #21962 - DFC 1203 DFC: TCM Comms Lost

Description
Trigger: No TCM Request > 8sec. End-User Text String: Fan Controller Error Service Required. Vehicle Response:
None.
Steps to Test
Check to see that other modules are communicating on the Power Electronics Module (PEM) BUS using a
Diagnostic Tool.
Measure the voltage at Transmission Control Module (TCM) connector RHC19, pin 5, 9, 14 (+) / pin 4, 8, 13
(-), check for open/short circuit to ground/harness between TCM connector and the PEM connector.
Check for open/shorts on the CAN BUS.
Check CAN communication status of CAN BUS 3 and verify if other modules on CAN 3 are able to
communicate - PEM, ABS, VMS.
Steps to Fix
Contact the Chief Technician to replace the PEM due to internal PEM failure
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
104 / 835
Article #21963 - DFC 1204 DFC: Aux Fan Driver Failed

Description
Trigger: Fan Driver Voltage < 2.5V. End-User Text String: Fan Controller Error Service Required. Vehicle Response:
None.
Steps to Test
Steps to Fix
If this fault has occurred, please upload logs to your Toolbox session and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
105 / 835
Article #21964 - DFC 1205 DFC: Aux Fan Failed

Description
Trigger: Stirring Fan not rotating. End-User Text String: Fan Controller Error Service Required. Vehicle Response:
Charge current restricted to 61 amps (until DVT testing proves unnecessary).
Steps to Test
Steps to Fix
Contact the Chief Technician to replace the Power Electronics Module (PEM) due to Auxiliary fan PEM failure or
internal short in PEM
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
106 / 835
Article #21965 - DFC 1206 DFC: Motor Fan Failed

Description
Trigger: Motor Fan Failure - more details available in Faults 1207-1215 (pole fan is same as PEM fan). End-User
Text String: Fan Controller Error Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Pursue Possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #23031 - Faulty Motor fan
Article #23032 - Obstructed Motor fan
107 / 835
Article #21966 - DFC 1207 DFC: Pole Fan Failed

Description
Trigger: Fan not rotating (pole fan is same as PEM fan). End-User Text String: Fan Controller Error Service Required.
Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22848 - Faulty DFC
Article #23026 - Faulty Power Electronics Module (PEM) fan
Article #23029 - Obstructed Power Electronics Module (PEM) fan
Article #32596 - 1.5 PEM fan harness damage
108 / 835
Article #21967 - DFC 1208 DFC: Pole Fan OverCurrent

Description
Trigger: Fan Current > 25amps (pole fan is same as PEM fan). End-User Text String: Fan Controller Error. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
109 / 835
Article #21968 - DFC 1209 DFC: Pole Fan 12V

OverVoltage
Description
Trigger: Fan Voltage > 18V (pole fan is same as PEM fan). End-User Text String: Fan Controller Error. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
110 / 835
Article #21969 - DFC 1210 DFC: Pole Fan 12V

UnderVoltage
Description
Trigger: Fan Voltage < 2V (pole fan is same as PEM fan). End-User Text String: Fan Controller Error. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
111 / 835
Article #21970 - DFC 1211 DFC: Pole Fan Control

OverTemp
Description
Trigger: Controller Chip Temp > 130C (pole fan is same as PEM fan). End-User Text String: Fan Controller Error.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
112 / 835
Article #21971 - DFC 1212 DFC: Pole Fan UnderCurrent

Description
Trigger: Current < 250ms for 50% of 3 seconds (pole fan is same as PEM fan). End-User Text String: Fan Controller
Error. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
113 / 835
Article #21972 - DFC 1213 DFC: Pole Fan VDD

OverVoltage
Description
Trigger: Voltage > 5.6V (pole fan is same as PEM fan). End-User Text String: Fan Controller Error. Vehicle Response:
None.
Steps to Test
Determine if the fan turns freely.
Steps to Fix
If the fan turns freely, the issue is in the Dual Fan Controller (DFC), internal to the Power Electronics Module (PEM).
Replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). If the issue is not resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
114 / 835
Article #21973 - DFC 1214 DFC: Pole Fan VDD

UnderVoltage
Description
Trigger: Voltage < 4.3V. End-User Text String: Fan Controller Error. Vehicle Response: None.
Steps to Test
Steps to Fix
Replace the PEM
Possible Effects
Unknown.
Possible Causes
115 / 835
Article #21974 - DFC 1215 DFC: Pole Fan Power Failed

Description
Trigger: Voltage < 10V downstream of fuse (pole fan is same as PEM fan). End-User Text String: Fan Controller
Error Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Replace the PEM
Possible Effects
Unknown.
Possible Causes
116 / 835
Article #21975 - DFC 1216 DFC: Motor Fan OverCurrent

Description
Trigger: Fan Current > 25amps. End-User Text String: Fan Controller Error. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
117 / 835
Article #21976 - DFC 1217 DFC: Motor Fan 12V

OverVoltage
Description
Trigger: Fan Voltage > 18V. End-User Text String: Fan Controller Error. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
118 / 835
Article #21977 - DFC 1218 DFC: Motor Fan 12V

UnderVoltage
Description
Trigger: Fan Voltage less than 2V. End-User Text String: Fan Controller. Error. Vehicle Response: None.
Steps to Test
Check to see if the fan turns freely with no grinding.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #23033 - Motor fan wiring reversed
119 / 835
Article #21978 - DFC 1219 DFC: Motor Fan Control

OverTemp
Description
Trigger: Controller Chip Temp greater than 130C. End-User Text String: Fan Controller. Error. Vehicle Response:
None.
Steps to Test
Using vehicle logs, verify motor temperatures.
Steps to Fix
If temperatures are less than 130C - replace PEM (1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).
Possible Effects
Unknown.
Possible Causes
120 / 835
Article #21979 - DFC 1220 DFC: Motor Fan UnderCurrent

Description
Trigger: Current less than 250mA for 50% of 3 seconds. End-User Text String: Fan Controller. Error. Vehicle
Response: None.
Steps to Test
Check to see if the fan turns freely with no grinding.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
121 / 835
Article #21980 - DFC 1221 DFC: Motor Fan VDD

OverVoltage
Description
Trigger: Voltage greater than 5.6V. End-User Text String: Fan Controller. Error. Vehicle Response: None.
Steps to Test
Check to see if the fan turns freely.
Steps to Fix
If pursuing possible causes does not resolve the fault, upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
122 / 835
Article #21981 - DFC 1222 DFC: Motor Fan UnderVoltage

Description
Trigger: Voltage less than 4.3V. End-User Text String: Fan Controller. Error. Vehicle Response: None.
Steps to Test
Check to see if the Motor Fan is UnderVoltage.
Steps to Fix
If pursuing possible causes does not resolve the fault, upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
123 / 835
Article #21982 - DFC 1223 DFC: Motor Fan Power Failed

Description
Trigger: Voltage less than 10V downstream of fuse. End-User Text String: Fan Controller Error. Service Required.
Steps to Test
Check to see if the fan turns freely.
Steps to Fix
Pursue possible causes to investigate further. If the fault is not resolved after pursuing possible causes, escalate
your session for assistance.
Possible Effects
Unknown.
Possible Causes
124 / 835
Article #21788 - DMC 1000 DMC FW: SPI Open

Description
End-User Text String: Alert's end-user text not yet specified.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
125 / 835
Article #21789 - DMC 1001 DMC FW: SPI Read

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
126 / 835
Article #21790 - DMC 1002 DMC FW: VBUS Present With

ILoop Open
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
127 / 835
Article #21791 - DMC 1003 DMC FW: Lost Comms With

Shifter
Description
Steps to Test
Determine if the shifter board is receiving 12 volts of power.
Inspect the 12V shifter board connections, wiring, and fuse #8.
Steps to Fix
If the 12V shifter board is not receiving 12 volts of power and the wiring, connections, or fuse #8 are damaged or
loose, replace as needed. If the wiring and connections are found to be okay, escalate your session for assistance.
If the 12V shifter board is receiving 12 volts of power, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22830 - Faulty shifter board front-to-mid harness
Article #22831 - Faulty shifter board mid-to-rear harness
Article #22832 - Faulty shifter board center console harness
128 / 835
Article #21792 - DMC 1004 DMC FW: Relay Driver

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
129 / 835
Article #21793 - DMC 1005 DMC FW: Line Contactor

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
130 / 835
Article #21794 - DMC 1006 DMC FW: Antispark

Contactor
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
131 / 835
Article #21795 - DMC 1007 DMC FW: Run Contactor

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
132 / 835
Article #21796 - DMC 1008 DMC FW: APS Undervoltage

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
133 / 835
Article #21797 - DMC 1009 DMC FW: Encoder Hardware

Description
Motor Encoder 1-This fault likely indicates a failed or damaged motor encoder.
Steps to Test
Steps to Fix
If fault is persistent OR has caused a loss of drive; proceed to replace the motor encoder
(Part# 6005225). When replacing the motor encoder, installation of the following electrostatic discharge (ESD)
components is highly recommended, part numbers: 2006461 M3-.5 x14 bolt; 6005224 Nylon Clocking Washer;
and 6005226 ESD Conductor. These components will prevent future damage to the motor encoder as a result of
ESD. Install the components in place of one of the motor encoder mounting nuts nearest the encoder; allow a 0.5
to 1.0mm gap between the encoder wheel and the ESD Conductor. Escalate to Service Support Team for further
assistance if needed.
Possible Effects
Unknown.
Possible Causes
Article #31914 - Faulty 5V Reference from PEC board
134 / 835
Article #21798 - DMC 1010 DMC FW: Voltage on Charge

Port Line2 during drive with charge door open
Description
End-User Text String: Do not plug in charge cable while driving.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
135 / 835
Article #21799 - DMC 1011 DMC FW: Accelerator 5V

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
136 / 835
Article #21800 - DMC 1012 DMC FW: Firmware Error

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
137 / 835
Article #21801 - DMC 1013 DMC FW: Pole Power

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
138 / 835
Article #21802 - DMC 1014 DMC FW: Shifter Lights

Don't Match Gear
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
139 / 835
Article #21803 - DMC 1015 DMC FW: EEPROM

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
140 / 835
Article #21804 - DMC 1016 DMC PEM Fan Problem

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
141 / 835
Article #21805 - DMC 1017 DMC FW: LCMC Sensor

Description
End-User Text String: Debug Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
142 / 835
Article #21806 - DMC 1018 DMC Motor Fan Problem

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
143 / 835
Article #21807 - DMC 1019 DMC Invalid Charge Current

Description
Trigger: US Car; VMS requests for 10A charge current End-User Text String: Charging Problem.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
144 / 835
Article #21808 - DMC 1020 DMC FAULT IA OverCurrent

in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
145 / 835
Article #21809 - DMC 1021 DMC FAULT IB OverCurrent

in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
146 / 835
Article #21810 - DMC 1022 DMC FAULT IA OverCurrent

Peak in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
147 / 835
Article #21811 - DMC 1023 DMC FAULT IB OverCurrent

Peak in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
148 / 835
Article #21812 - DMC 1024 DMC FAULT Charge Thermal

Limit
Description
End-User Text String: Charge time increased due to high temperatures.
This fault occurs when charging time has been increased due to thermal limiting.
Steps to Test
1. Begin by inspecting Power Electronics Module (PEM) fan operation.
2. Remove the PEM, inspect the PEM cooling fan ducting.
3. Use compressed air to clean the heats sinks on the underside of the PEM.
4. Reinstall the PEM and test the PEM cooling during charge.
5. Pull the vehicle logs post charge for review.
6. Inspect fan connections.
Steps to Fix
If the fan is found to be faulty, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
149 / 835
Article #21813 - DMC 1025 DMC: Wear Factor Fault

Description
Trigger: > +- 6%. Railed wear factor indicated by TC disabled bit not set in drive status message bit (No TC light is
on). End-User Text String: Debug Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
150 / 835
Article #21814 - DMC 1026 DMC FAULT 126

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
151 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
152 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
153 / 835
Article #21817 - DMC 1029 DMC HW: PhaseA

OverCurrent warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
154 / 835
Article #21818 - DMC 1030 DMC HW: PhaseB

OverCurrent warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
155 / 835
Article #21819 - DMC 1031 DMC HW: PhaseC

OverCurrent warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
156 / 835
Article #21820 - DMC 1032 DMC HW: Battery

OverVoltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
157 / 835
Article #21821 - DMC 1033 DMC HW: PhaseA Low Side

Desat warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
158 / 835
Article #21822 - DMC 1034 DMC HW: PhaseA High Side

Desat warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
159 / 835
Article #21823 - DMC 1035 DMC HW: PhaseA Bias

UnderVoltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
160 / 835
Article #21824 - DMC 1036 DMC HW: PhaseA Bus

OverVoltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
161 / 835
Article #21825 - DMC 1037 DMC HW: PhaseB Low Side

Desat warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
162 / 835
Article #21826 - DMC 1038 DMC HW: PhaseB High Side

Desat warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
163 / 835
Article #21827 - DMC 1039 DMC HW: PhaseB Bias

UnderVoltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
164 / 835
Article #21828 - DMC 1040 DMC: HW PhaseB Bus

OverVoltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
165 / 835
Article #21829 - DMC 1041 DMC HW: PhaseC Low Side

Desat warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
166 / 835
Article #21830 - DMC 1042 DMC HW: Phase C High Side

Desat warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
167 / 835
Article #21831 - DMC 1043 DMC HW: PhaseC Bias Under

Voltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
168 / 835
Article #21832 - DMC 1044 DMC HW: PhaseC Bus Over

Voltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
169 / 835
Article #21833 - DMC 1045 DMC HW: APS Under

Voltage warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
170 / 835
Article #21834 - DMC 1046 DMC HW: Motor OverTemp

warning
Description
This warning is triggered when motor temperature sensors report higher than normal operating temperatures,
this warning will likely be accompanied by isolation faults.
Steps to Test
Review the vehicle logs. Determine if this warning occurred during an extended period of heavy
acceleration, or deceleration.
Check the motor fan ducting and operation using the MTS-2/Linux-based Engineering Tool.
Steps to Fix
If the fault occurred during an extended period of heavy acceleration or deceleration, this is considered
expected behavior. Check the motor fan ducting and operation using the MTS-2/Linux-based Engineering
Tool as a precaution. It is also possible that the extreme heat may have caused internal motor damage.
Conduct a thorough road test, prior to release.
If the motor fan ducting and operation analysis did not resolved the issue, pursue possible causes to
Possible Effects
Unknown.
Possible Causes
Article #22792 - Motor fan ducting and operation articles
171 / 835
Article #21835 - DMC 1047 DMC HW: Pedal Monitor

warning
Description
Steps to Test
Verify that the vehicle is running firmware version 4.2.00 or newer.
Investigate the pedal box and associated wiring connections.
Steps to Fix
If damage is found on the pedal box wiring connections or the wiring harnesses, repair the wiring, and if needed,
replace the pedal box. If this does not resolve the issue, escalate your session for assistance.
If no damage is found, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22816 - Problem with front to mid (FHC 45 to MHC1) wiring harness
Article #22817 - Problem with mid to rear (MHC1 to RHC1) wiring harness
Article #22818 - Problem with PEM logic connector
172 / 835
Article #21836 - DMC 1048 DMC HW: Line Over Current

warning
Description
Steps to Test
2.0 &; 2.5 Roadsters
Determine if the vehicle will charge on a "known good" charging station. The fault is likely the result of electrical
noise caused by heavy equipment operating near the vehicle while charging or on the same home circuit as the
vehicle charge station. Question customer about the location where the vehicle is normally charged, are items like
air compressors, vacuums, washers, dryers, fluorescent lights, or shop tools present?
1.5 Roadsters
If the vehicle is a 1.5 Roadster and it will not charge on a "known good' charging station, perform a High Potential
Testing (HIPOT) of the motor and motor cable. The procedure for a HIPOT can be found in Service Documents
under MEM-11-004 for 2.0 &; 2.5 Roadsters, and MEM-09-012 for 1.5 Roadsters.
Steps to Fix
Inform customer that this fault can occur due to charging the vehicle near heavy electrical equipment. Especially if
large electrical loads are drawn from the same circuit as the vehicle charger. If the vehicle is not charged near
heavy equipment, replace the PEM (1.5-Part# 6003440, 2.0&;2.5-Part# 6005203). If this does not resolve the issue,
1.5 Roadsters
If the vehicle does not pass the HIPOT test, replace the failed component/check for loose connections. If the
vehicle passes the HIPOT or the repaired component/connection does not resolve the issue, escalate your session
for assistance.
Possible Effects
Unknown.
Possible Causes
173 / 835
Unknown.
174 / 835
Article #21837 - DMC 1049 DMC HW: PhaseA OverTemp

warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
175 / 835
Article #21838 - DMC 1050 DMC HW: PhaseB OverTemp

warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
176 / 835
Article #21839 - DMC 1051 DMC HW: PhaseC OverTemp

warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
177 / 835
Article #21840 - DMC 1052 DMC HW: ESS Cable

Interlock warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
178 / 835
Article #21841 - DMC 1053 DMC HW: Common Mode

Sense warning
Description
End-User Text String: Power System Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
179 / 835
Article #21842 - DMC 1054 DMC HW: ESS Cable

Interlock warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
180 / 835
Article #21843 - DMC 1055 DMCFW: PhaseA

OverCurrent warning. Torque limited.
Description
Trigger: Current > 880 amps > 100ms. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Determine if the vehicle is in Charge Mode.
Perform Motor / Cable isolation test.
Steps to Fix
If the vehicle is in Charge Mode, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). Otherwise, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22784 - Failed motor / cable isolation test
Article #22785 - Faulty motor-Passed Motor/Cable Isolation Test
Article #23209 - PEM Malfunction
181 / 835
Article #21844 - DMC 1056 DMCFW: PhaseB

OverCurrent warning. Torque limited.
Description
Steps to Test
Perform a Motor/Cable isolation test.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22785 - Faulty motor-Passed Motor/Cable Isolation Tes
182 / 835
Article #21845 - DMC 1057 DMCFW: PhaseC

OverCurrent warning. Torque limited
Description
Steps to Test
Determine if the vehicle is in Charge Mode or if fault 907, 911, or 915 (Phase A,B,C UnderVoltage fault)
present.
Steps to Fix
If the vehicle is in Charge Mode, replace the PEM (1.5-Part# 6003440, 2.0&;2.5-Part# 6005203). Otherwise, pursue
possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
183 / 835
Article #21846 - DMC 1058 DMC FW: PhaseA

OverCurrent Peak warning
Description
End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
If this fault has occurred; please upload logs and escalate the session for assistance.
Steps to Fix
Escalate the session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
184 / 835
Article #21847 - DMC 1059 DMC FW: PhaseB

Description
Steps to Test
Steps to Fix
Escalate the problem
the session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
185 / 835
Article #21848 - DMC 1060 DMC FW: PhaseC

Description
Steps to Test
Steps to Fix
Escalate the problem
Possible Effects
Unknown.
Possible Causes
Unknown.
186 / 835
Article #21849 - DMC 1061 DMC FW: Line OverCurrent

warning
Description
Trigger: Line Current > 75 amps > 100ms. End-User Text String: Debug Only. Vehicle Response: None.
The fault is likely the result of electrical noise caused by heavy equipment operating near the vehicle while
charging or on the same home circuit as the vehicle charge station.
Steps to Test
Determine if the vehicle will charge on a "known good" charging station. The fault is likely the result of
electrical noise caused by heavy equipment operating near the vehicle while charging or on the same
home circuit as the vehicle charge station.
Question customer about the location where the vehicle is normally charged, are items like air
compressors, vacuums, washers, dryers, fluorescent lights, or shop tools present?
1.5 Roadsters
If the vehicle is a 1.5 Roadster and it will not charge on a "known good' charging station, perform a High
Potential Testing (HIPOT) of the motor and motor cable. The procedure for a HIPOT can be found in Service
Documents under MEM-11-004 for 2.0 &; 2.5 Roadsters, and MEM-09-012 for 1.5 Roadsters.
Steps to Fix
Inform customer that this fault can occur due to charging the vehicle near heavy electrical equipment.
Especially if large electrical loads are drawn from the same circuit as the vehicle charger.
If the vehicle is not charged near heavy equipment, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
If this does not resolve the issue, escalate your session for assistance.
1.5 Roadsters
If the vehicle does not pass the HIPOT test, replace the failed component/check for loose connections.
If the vehicle passes the HIPOT or the repaired component/connection does not resolve the issue, escalate
187 / 835
---
Possible Effects
Unknown.
Possible Causes
Unknown.
188 / 835

Peak warning
Description
End-User Text String: Charge failure. Close charge port door to retry. Vehicle Response: Charge aborted.
The fault is likely the result of electrical noise caused by heavy equipment operating near the vehicle while
Steps to Test
2.0 &; 2.5 Roadsters Determine if the vehicle will charge on a "known good" charging station. The fault is
likely the result of electrical noise caused by heavy equipment operating near the vehicle while charging or on the
same home circuit as the vehicle charge station. Question customer about the location where the vehicle is
normally charged, are items like air compressors, vacuums, washers, dryers, fluorescent lights, or shop tools
present?
1.5 Roadsters
Steps to Fix
Inform customer that this fault can occur due to charging the vehicle near heavy electrical equipment. Especially if
large electrical loads are drawn from the same circuit as the vehicle charger. If the vehicle is not charged near
heavy equipment, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203). If this does not resolve the issue, escalate your session for
assistance.
1.5 Roadsters
for assistance.
Possible Effects
189 / 835
Unknown.
Possible Causes
Unknown.
190 / 835
Article #21851 - DMC 1063 DMC FW: Line OverVoltage

warning
Description
Trigger: Line Voltage > 264V > 1sec or +15% from start of charge. End-User Text String: Debug Only. Vehicle
Charge voltage has exceeded 264V for more that 1 second. Fault is likely the result of electrical noise caused by
heavy equipment operating near the vehicle while charging or on the same home circuit as the vehicle charging
station.
Steps to Test
Determine if the vehicle will charge on a "known good" charging station.

Question the customer about the location where the vehicle is normally charged. Are items like air
compressors, vacuums, washers, dryers, fluorescent lights, or shop tools present? It is also possible for
lightning to cause this fault?
Inspect the Power Electronics Module (PEM), charge port connections, and related wiring.
1.5 Roadsters
Steps to Fix
Inform the customer that this fault can occur due to charging the vehicle near heavy electrical equipment.
Especially if large electrical loads are drawn from the same circuit as the vehicle charging station. In rare
cases, lightning can also cause this fault to occur.
If the vehicle charges using a "known good" charging station, the problem likely lies with the customer's
home charging station or home electrical. Review and advise as needed.
If upon inspection, there is no visual damage to the wiring and connections, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
If the issue is not resolved, escalate your session for assistance.

1.5 Roadsters
191 / 835
If the vehicle does not pass the HIPOT test, replace the failed component/check for loose connections. If
the vehicle passes the HIPOT or the repaired component/connection does not resolve the issue, escalate
---
Possible Effects
Unknown.
Possible Causes
Unknown.
192 / 835

Peak warning
Description
End-User Text String: Charging Problem. Close charge port door to retry. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
193 / 835
Article #21853 - DMC 1065 DMC FW: Line UnderVoltage

warning
Description
Trigger: Line Voltage < 90V > 100ms or -15% from start of charge. End-User Text String: Charge Problem.
Extension Cord Detected. Vehicle Response: Charge aborted.
Steps to Test
Determine if the vehicle was charged with a generator, a long extension cord, charged with poor quality
supply voltage, or experienced a total loss of AC Main power. Poor quality would show in the logs as a
fluctuation or low line voltage.
Charge the vehicle at 70A on known good Electric Vehicle Supply Equipment (EVSE).
Check the charge port connections for corrosion and clean if necessary. Inspect the Power Electronics
Module (PEM) side of the PEM-Charge Port cable. Inspect, tighten nuts, and clean as necessary.
Compare the line voltage (using a DMM) with PEM line voltage reading (using MTS-2, PEM bus, Live Data).
Steps to Fix
If it's determined that the vehicle was charged with a generator, a long extension cord, charged with poor
quality supply voltage, or experienced a total loss of AC Main power, this is expected behavior, no further
action is necessary.
If charging on a known good EVSE charges the vehicle, troubleshoot the customer's EVSE, if the issue is still
unresolved, escalate your session for assistance.
If the line voltages are not the same, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
194 / 835
Article #21854 - DMC 1066 DMCFW: Battery

OverVoltage warning. Torque limited.
Description
Trigger: ESS Voltage > 415.82V > 100ms. End-User Text String: Debug Only. Vehicle Response: None.
Problem with Power Electronics Module (PEM) voltage sensor.
Steps to Test
Check the battery voltage reported by the Power Electronics Module (PEM) when the contactors are closed, and
determine if they are the same as the Battery Safety Monitor (BSM) values.
Steps to Fix
If one PEM sensor does not equal other PEM sensor, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
195 / 835
Article #21855 - DMC 1067 DMCFW: Battery

UnderVoltage warning. Torque limited.
Description
Trigger: ESS Voltage < 282V and Contactors Closed. End-User Text String: Debug Only. Vehicle Response: None.
Problem with Power Electronics Module (PEM) voltage sensor.
Steps to Test
Check the battery voltage reported by the Power Electronics Module (PEM) when the contactors are closed,
and determine if they are the same as the Battery Safety Monitor (BSM) values.
Check the voltage on the battery (ESS) connector.
Steps to Fix
If one PEM sensor does not equal other PEM sensor, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
196 / 835
Article #21856 - DMC 1068 DMC FW: Motor OverSpeed

warning
Description
Trigger: Corresponding fault appears; warning doesn't. End-User Text String: Powertrain Service Required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
197 / 835
Article #21857 - DMC 1069 DMCFW: Motor Sensor1

OverTemp warning. Torque limited.
Description
Trigger: Motor Temp 1 > 135C. End-User Text String: Debug Only. Vehicle Response: Torque limiting.
This fault is triggered when motor temperature sensors report values greater than 135C (275F), this fault is also
often accompanied by isolation faults.
Steps to Test
Review the vehicle logs. Determine if this fault occurred during an extended period of heavy acceleration or
deceleration.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22287 - Encoder cable damaged
198 / 835
Article #21858 - DMC 1070 DMCFW: Motor Sensor2

OverTemp warning. Torque limited.
Description
Trigger: Motor Temp 2 > 135C. End-User Text String: Debug Only. Vehicle Response: Torque limiting.
Steps to Test
deceleration.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22287 - Encoder cable damaged
199 / 835
Article #21859 - DMC 1071 DMC FW: Motor Sensor1

UnderTemp warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
200 / 835

UnderTemp warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
201 / 835
Article #21861 - DMC 1073 DMCFW: PhaseA OverTemp

warning. Torque limited.
Description
Trigger: Phase A Temp > 61C > 100ms. End-User Text String: Debug Only. Vehicle Response: Torque limiting.
This fault occurs when the phase of "pole" temperature has risen above 61C. This is usually a result of insufficient
Power Electronics Module (PEM) cooling.
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan be activated using MTS-2 tool
(Information about this tool can be found in article 22957).
Inspect the fan connections.

Remove the PEM. Inspect the cooling duct condition and fitment.
Thoroughly clean the heatsinks on the underside of the PEM using compressed air.
Reinstall the PEM and retest the PEM cooling by charging the vehicle in performance mode.
Review the vehicle logs post charge to confirm the PEM cooling.
Steps to Fix
If the fan cannot be activated using the MTS-2 tool, replace the fan as needed and retest.
If the PEM cooling issue is not resolved, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Article #30006 - PEM 2.X air flow restricted
202 / 835
Article #21862 - DMC 1074 DMC FW: PhaseA Temp Diff

warning
Description
Trigger: ABS(A-(B+C)/2) > 20C. End-User Text String: Debug Only. Vehicle Response: None.
This fault occurs when phase of "pole" temperature is 20C greater than the other two phase or "pole"
temperatures. This usually occurs as a result of insufficient Power Electronics Module (PEM) cooling.
Steps to Test

Steps to Fix
If the PEM cooling issue is not resolved, replace the PEM (1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).
Possible Effects
Unknown.
Possible Causes
203 / 835
Article #21863 - DMC 1075 DMCFW: Phase B Overtemp

Description
Trigger: Phase B Temp > 61C > 100ms. End-User Text String: Debug Only. Vehicle Response: Torque limiting.
Steps to Test
(Information about this tool can be found in article 22957)

Remove the PEM.
Inspect the cooling duct condition and fitment.

Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
204 / 835
Article #21864 - DMC 1076 DMC FW: PhaseB Temp Diff

warning
Description
Trigger: ABS(B-(A+C)/2) > 20C. End-User Text String: Debug Only. Vehicle Response: None.
temperatures. This usually occurs as a result of insufficient PEM cooling.
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan be activated using MTS-2 tool.
2. Inspect the fan connections.
3. Remove the PEM. Inspect the cooling duct condition and fitment. Thoroughly clean the heatsinks on the
underside of the PEM using compressed air. Reinstall the PEM and retest the PEM cooling by charging the
vehicle in performance mode. Review the vehicle logs post charge to confirm the PEM cooling.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
205 / 835
Article #21865 - DMC 1077 DMCFW: PhaseC OverTemp

Description
Trigger: Phase C Temp > 61C > 100ms. End-User Text String: Debug Only. Vehicle Response: Torque limiting.
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan be activated using MTS-2 tool.
3. Remove the PEM. Inspect the cooling duct condition and fitment.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
206 / 835
Article #21866 - DMC 1078 DMC FW: PhaseC Temp Diff

warning
Description
Trigger: ABS(C-(A+C)/2) > 20C. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test

Remove the PEM. Inspect the cooling duct condition and fitment. Thoroughly clean the heatsinks on the
underside of the PEM using compressed air. Reinstall the PEM and retest the PEM cooling by charging the vehicle
in performance mode. Review the vehicle logs post charge to confirm the PEM cooling.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).
Possible Effects
Unknown.
Possible Causes
207 / 835
Article #21867 - DMC 1079 DMC FW: Ambient

OverTemp warning
Description
Trigger: PEM Ambient > 65C > 100ms. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Check for other Power Electronics Module (PEM) overtemp warnings. If other temperature warnings are present,
check the megapole fan.
Steps to Fix
If there are no other PEM overtemp warnings, the sensor is bad.
Replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
208 / 835

UnderTemp
Description
End-User Text String: Power electronics too cold.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
209 / 835
Article #21869 - DMC 1081 DMC FW: Line

OverFrequency warning
Description
Trigger: Line Voltage Lost Sync or Frequency Too High. End-User Text String: Line Voltage Lost Sync. Vehicle
This fault can be expected when charging from a generator or using a long extension cord. Poor grid quality
would show up as a fluctuation or low line voltage which can be seen in the logs.
Steps to Test
Determine if both Power Electronics Modules (PEM) sensors are reading the same values.
Steps to Fix
If one PEM sensor does not equal the other PEM sensor, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Article #32535 - Blown line fuse
210 / 835

UnderFrequency warning
Description
Trigger: Line Voltage Lost Sync or Underfrequency. End-User Text String: Line Voltage Lost Sync. Vehicle Response:
Charge aborted.
Steps to Test
Steps to Fix
---
Possible Effects
Unknown.
Possible Causes
Unknown.
211 / 835
Article #21871 - DMC 1083 DMC FW: Line Sync Loss

warning
Description
Trigger: ABS(PLL dfreq) > 525us AND Vac > 80V > 250ms. End-User Text String: Debug Only. Vehicle Response:
Charge aborted.
Unplugging the charger or a breaker trip will cause this. This fault is expected when charging from a generator.
Steps to Test
supply voltage or did it experience a total loss of AC Mains power. Poor quality would show in the logs as a
Charge the vehicle at 70A on a known good Electric Vehicle Supply Equipment (EVSE).
Steps to Fix
If the vehicle was charged using a generator, long extension cord, or by a poor quality supply, this is
expected behavior, no further action necessary.
If the 70A charge was successful, troubleshoot the customer's EVSE. Otherwise, escalate your session for
assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
212 / 835
Article #21872 - DMC 1084 DMC FW: HCS Faulted

warning
Description
Trigger: Pilot High and Low Levels < -6.00V. End-User Text String: External Charger Problem. Vehicle Response:
Charge aborted.
Smoke, cable breakaway, GFCI tripped, or overtemperature detected inside Electrical Vehicle Supply Equipment
(EVSE). Pilot Fault - the problem is inside of the Power Electronics Module (PEM).
Steps to Test
Check the vehicle with a known good EVSE. Use the known good Charge Port Cable to isolate the problem to the
wiring or the PEM.
Steps to Fix
If it is determined that the wiring is damaged, replace the harness. Otherwise, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Article #22930 - Charge cable fault
213 / 835
Article #21873 - DMC 1085 DMC FW: PEM Vbat different

from BSM Vbat warning
Description
Alert Trigger:
The Vehicle Management System (VMS) reported the Battery Safety Monitor (BSM) voltage differs from the
Digital Motor Control (DMC) measured voltage by more than 10% when the filtered battery current
reported by the VMS is less than 10amps and essContactorsClosed > 2 seconds.
End-User Text String:
Debug Only.
Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
214 / 835
Article #21874 - DMC 1086 DMC FW: HCS Invalid Pilot

Signal warning
Description
Trigger: Invalid Pilot Frequency. End-User Text String: Charging Problem. Vehicle Response: Charge aborted.
Steps to Test
Connect vehicle with a known good High Power Connector (HPC).
Steps to Fix
If the vehicle charges properly, further investigation of the customer's HPC is required. Otherwise, replace the
PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
215 / 835
Article #21875 - DMC 1087 DMC FW: Line Current or

Voltage Offset Too Large warning
Description
Trigger: Line voltage offset > 5V OR Line current offset > 5A. End-User Text String: Debug Only. Vehicle Response:
None.
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
216 / 835
Article #21876 - DMC 1088 DMC FW: VBrickMax versus

VBattery Error warning
Description
Trigger: VbrickMax and Vbat do not match OR VbrickMax > 4.25V OR Vbat > 418. End-User Text String: Charging
System Service Required. Vehicle Response: Charge aborted.
Steps to Test
1. Use the battery (ESS) interface tool (Omitec), to verify the Vbrick Max. versus the pack voltage.
2. Check the Vehicle Monitor System (VMS) interface for the Vbrick according to the VMS numbers.
3. Check the CAN status on the Omitec tool.
4. Check the cable to the test fixture.
Steps to Fix
If the Vbrick Max. versus the pack voltage is bad (Vbrick max. * 99 less than the battery voltage), check for
ESS faults. If good, check the VMS.
If the Vbrick according the the VMS is bad, check the VMS. If good, check the CAN BUS interface.
If one PEM sensor does not equal the other PEM sensor. replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
217 / 835
Article #21877 - DMC 1089 DMC FW: VBrickMax is Zero

warning
Description
Trigger: VbrickMax = 0V or Vbrick Limit (charge to voltage) >= 4.2. End-User Text String: Charging System Service
Required. Vehicle Response: Charge aborted.
Steps to Test
Check the Vehicle Monitor System (VMS) interface for Vbrick according to VMS numbers.
Steps to Fix
If there are Vbrick numbers that are out of the appropriate range, check the VMS.
Possible Effects
Unknown.
Possible Causes
Unknown.
218 / 835
Article #21878 - DMC 1090 DMC FW: Line Current Error

warning
Description
Trigger: Ia > Iline + 10A or Ia < Iline - 10A > 100ms. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
219 / 835
Article #21879 - DMC 1091 DMC FW: Line Current Not

Equal Request warning
Description
End-User Text String: Charging System Service Required. Vehicle Response: Fault Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
220 / 835
Article #21880 - DMC 1092 DMC FW: Pilot Signal

Present in Drive Mode warning
Description
Trigger: DMC mode = Drive AND Heard from VMS AND ABS(ADC_EVSE) > 3V. End-User Text String: Do not plug
in charge cable while driving. Vehicle Response: None.
Steps to Test
Determine if the ignition key was cycled, or the vehicle was put into drive with the charging cable
connected.
Check to see that the charge port micro switch is working properly.
Determine if the switch is activated while the door is closed. Examine the switch connections to determine
if they are secure (CPDC -1-1 and CPDC -1-4).
Steps to Fix
If the ignition key was cycled or the vehicle was put into drive with the charging cable connected, remove
the charging cable before cycling the ignition key or entering drive. Otherwise, escalate your session for
assistance.
If the switch connections are damaged or not secured, repair as needed. Otherwise, escalate your session
for assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
221 / 835
Article #21881 - DMC 1093 DMC FW: Shifter error

warning
Description
Trigger: Invalid Shift Clock. /End-User Text String: WARNING: Gear Selection Problem Gear Selector May Not
Work. /Vehicle Response: None.
Steps to Test
Test with a known good gear selector.
Visually examine and test the harness for damage, or loose connections.
Steps to Fix
Replace the gear selector if the known good gear selector functions properly, otherwise, replace the harness.
Possible Effects
Unknown.
Possible Causes
Unknown.
222 / 835
Article #21882 - DMC 1094 DMC FW: Invalid Shift

Request warning
Description
Trigger: No gear selected while ESS contactors closed > 1s. End-User Text String: Debug Only. Vehicle Response:
None.
This warning is thrown when the shift lever position is invalid and the gear selection is unknown for greater than 1
second. This can happen normally when the user holds the shift lever in between gears.
Steps to Test
Inspect the gear selector for damage and normal actuation, replace as needed.
Steps to Fix
If the gear selector is in good working order, and the vehicle will not enter any gear, this fault usually points to an
internal problem with the switchpack. Escalate your session for assistance
Possible Effects
Unknown.
Possible Causes
Article #22617 - Faulty Switchpack
223 / 835
Article #21883 - DMC 1095 DMC FW: Press brake before

shifting warning
Description
Trigger: < 5mph requires brake. End-User Text String: Press brake pedal before shifting. Vehicle Response: None.
Steps to Fix
Check the brake switch status at the Power Electronics Module (PEM) using the Diagnostic tool.
Steps to Fix
If it is determined that there is a problem with the brake switch, replace as needed. Otherwise, pursue possible
causes
Possible Effects
Unknown.
Steps to Fix
Article #22962 - Faulty Gear Selector
Article #22963 - Faulty Brake Light Switch
224 / 835
Article #21884 - DMC 1096 DMC FW: Lost VMS comms

warning
Description
Trigger: No messages received from VMS > 8sec. End-User Text String: Debug Only. Vehicle Response: Power
reduced.
Steps to Test
Check CAN status on Omitec tool. Check VMS for CAN output. Check harness using break-out cable.
Steps to Fix
If the harness is determined to be damaged/faulty, replace the harness. If the VMS or CAN are determined to be
faulty, replace the Power Electronics Module (PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
225 / 835
Article #21885 - DMC 1097 DMC FW: Lost DFC comms

warning
Description
Trigger: No Messages received from DFC > 3sec. End-User Text String: Fan Controller Error Service Required.
Vehicle Response: Turns PEM fans full-on.
Steps to Test
With diagnostic tool, check the CAN status, also check the Dual Fan Controller (DFC) for CAN output. Check the
harness using the break-out cable.
Steps to Fix
If the harness is faulty/damaged, replace the harness. If the CAN is faulty, replace the Power Electronics Module
(PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
226 / 835
Article #21886 - DMC 1098 DMC: Lost ABS Comms (and

TC) warning
Description
Trigger: No Messages received from ABS > 100ms. End-User Text String: ABS &; Traction Control Problems.
Service Required. Vehicle Response: No cruise control or traction control.
Steps to Test
With diagnostic tool, check the CAN status, also check the Dual Fan Controller (DFC) for CAN output. Check the
harness using the break-out cable.
Steps to Fix
(PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Article #23023 - Faulty Anti-lock Braking System (ABS) module
227 / 835
Article #21887 - DMC 1099 DMC FW: CAN comms error

warning
Description
Trigger: CAN message has wrong length. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Check CAN status on Omitec tool.
Check the harness using the break-out cable.
Steps to Fix
(PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
228 / 835
Article #21888 - DMC 1100 DMC FW: Accelerator Error

warning
Description
End-User Text String: Accelerator Pedal Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
229 / 835
Article #21889 - DMC 1101 DMC FW: Motor Encoder

Error warning
Description
Trigger: Motor Encoder lines do not match > 1s. /End-User Text String: Motor Service Required. /Vehicle
Response: None.
This fault likely indicates a failed or damaged motor encoder.
Steps to Test
Steps to Fix
If the fault is persistent or has caused a loss of drive; proceed to replace the motor encoder
to 1.0mm gap between the encoder wheel and the ESD Conductor. Escalate your session for assistance if needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
230 / 835
Article #21890 - DMC 1102 DMC FW: Pole Current Error

warning
Description
Trigger: Phase imbalance during drive > 1 second. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
231 / 835
Article #21891 - DMC 1103 DMC FW: ABS Error warning

Description
Trigger: ABS Reports one or more invalid wheelspeeds > 10ms. End-User Text String: ABS &; Traction Control
Problems. Service Required. Vehicle Response: Disables TC, MPT shifting.
This fault occurs when the ABS system reports one or more invalid wheel speeds for more than 10ms.
Steps to Test
1. Review the vehicle logs, an intermittent fault is often caused by wheel spin induced by wet driving surfaces
or aggressive driving. Check to see if the fault is currently present.
2. Use the MTS-2/Linux-based Engineering tool to monitor all 4 wheel speeds while the vehicle is moving.
Watch for one or more wheel speed sensor reporting erratic or irregular values.
3. Visually inspect all wheel speed sensors and wire routing.
4. Inspect Anti-lock Braking System (ABS) module for damage or water ingress.
Steps to Fix
If one or more speed sensor reports erratic or irregular values, repair and replace the speed sensor(s) and
wiring as needed.
If damage is found on the ABS module, repair as needed. Otherwise, escalate your session for assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
232 / 835
Article #21892 - DMC 1104 DMC FW: Invalid State

warning
Description
Trigger: DMC software problem. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Firmware failure - See chief technician/engineering---
Possible Effects
Unknown.
Possible Causes
Unknown.
233 / 835
Article #21893 - DMC 1105 DMC FW: Moving during

charge warning
Description
Trigger: > 0.4 mph during charge. End-User Text String: Car moved while charging - charge stopped. Vehicle
Response: None.
Steps to Test
Find context of fault in logs.
Verify function works correctly by testing.
If the fault is thrown while not moving, check the Anti-lock Braking System (ABS) controller/sensors.
Verify that no "Pilot during drive" fault is present.
Steps to Fix
If ABS passes, replace the Power Electronics Module (PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
234 / 835

Request warning
Description
Steps to Test
Steps to Fix
DMC Firmware issue - chief tech.
Possible Effects
Unknown.
Possible Causes
Unknown.
235 / 835
Article #21895 - DMC 1107 DMC FW: Invalid Mode

Request warning
Description
Steps to Test
Steps to Fix
DMC Firmware issue - chief tech.
Possible Effects
Unknown.
Possible Causes
Unknown.
236 / 835
Article #21896 - DMC 1108 DMC FW: Invalid Charge

Request warning
Description
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs and escalate the the session for assistance .---
Possible Effects
Unknown.
Possible Causes
Unknown.
237 / 835
Article #21897 - DMC 1109 DMC FW: Bad State

Transition warning
Description
This fault occurs when a charge condition is not met, i.e parking brake not set, parking pawl not set, contactors
open, or line voltage too low.
Steps to Test
Determine if the parking brake was set, the vehicle was in Park, and the parking pawl was engaged
when the vehicle attempted to charge. (The parking brake and parking pawl must be engaged in order to charge
the vehicle.)
Investigate the operation of the parking pawl.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22819 - Problem with tripped GFI, home wiring, or circuit breaker while charging
238 / 835
Article #21898 - DMC 1110 DMC FW: Mode Trans

Condition warning
Description
This fault may be thrown during the transition between Battery pack heating and charging.
Steps to Test
Review the vehicle logs. Determine if fault code 1110 occurred between heating and charging cycles.
Steps to Fix
If fault code 1110 occurred between heating and charging cycles, this is a known bug. No further action required.
See Bugzilla Bug #7985 for more information.
Otherwise, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
239 / 835
Article #21899 - DMC 1111 DMC FW: Code CRC Error

warning
Description
Steps to Test
Steps to Fix
Firmware failure - See chief technician/engineering.
Possible Effects
Unknown.
Possible Causes
Unknown.
240 / 835
Article #21900 - DMC 1112 DMC FW: Bad Argument

warning
Description
Steps to Test
Use the diagnostic tool to show fault data. Fault data is a bitfield of faults. (Bit 0), (Bit 1 Unknown msg Rx Use
diagnostic tool to determine health of PEM CAN BUS), (Bit 2 Unknown Tx mbox DMC Firmware issue - chief tech),
(Bit 3 CAN Tx overrun Use diagnostic tool to determine health of PEM CAN BUS), (Bit 4 Bad charge state DMC
Firmware issue - chief tech.), (Bit 5), (Bit 6 SPI open problem Internal PEM fault - replace PEM), (Bit 7 SPI read
problem Internal PEM fault - replace PEM)
Steps to Fix
Replace the Power Electronics Module (PEM)
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203.
Possible Effects
Unknown.
Possible Causes
Unknown.
241 / 835
Article #21901 - DMC 1113 DMC FW: Interrupt Time too

Long warning
Description
Steps to Test
Begin by reviewing the vehicle logs.
Steps to Fix
If this fault occurred while the vehicle was on Charge, there may be an issue with the pilot signal.
If this fault occurred during Drive it likely indicates a failed or damaged motor encoder.
If the fault is persistent or has caused a loss of drive; proceed to replace the motor encoder. When
replacing the motor encoder, installation of the following electrostatic discharge (ESD) components is
highly recommended, part numbers: 2006461 M3-.5 x14 bolt; 6005224 Nylon Clocking Washer; and
6005226 ESD Conductor. These components will prevent future damage to the motor encoder as a result
of ESD. Install the components in place of one of the motor encoder mounting nuts nearest the encoder;
allow a 0.5 to 1.0mm gap between the encoder wheel and the ESD Conductor.
Escalate your session for assistance if needed.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
242 / 835
Article #21902 - DMC 1114 DMCFW: Motor Temp

Sensor1 warning. Torque limited.
Description
Trigger: Motor Temp 1 Change > 10C/s OR Temp > 220C. End-User Text String: Debug Only. Vehicle Response:
Torque limit with 1115.
Steps to Test
deceleration.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
243 / 835
Article #21903 - DMC 1115 DMCFW: Motor Temp

Sensor2 warning. Torque limited.
Description
Trigger: Motor Temp 2 Change > 10C/s OR Temp > 220C. End-User Text String: Debug Only. Vehicle Response:
Torque limit with 1114.
Steps to Test
deceleration.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
244 / 835
Article #21904 - DMC 1116 DMC FW: Motor Temp

Sensors Differ warning
Description
Alert Trigger: Motor Temp 1 and 2 different >10°C. End-User Text String: Debug Only. Vehicle Response: None.
This alert triggers when the motor temperature sensor 1 and motor temperature sensor 2 measurements vary by
> 10°C.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22826 - Faulty SHC5 connector
Article #22827 - Failed PEM ground fuse/internal fuse
245 / 835
Article #21905 - DMC 1117 DMC FW: VBrickMin Not

Increasing
Description
Trigger: No increase in Vbrick Min during charge. End-User Text String: Battery Service Required. Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
246 / 835
Article #21906 - DMC 1118 DMC FW: Voltage Discharge

Time Warning
Description
Trigger: Pilot Signal AND V < 10V OR No Pilot Signal and V > 10V. End-User Text String: Powertrain Problem
Service Required. Vehicle Response: None.
Steps to Test
Check to see if the voltage on the charge port decays over time.
Steps to Fix
If the voltage > 10V, replace the Power Electronics Module (PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
247 / 835
Article #21907 - DMC 1119 DMC FW: 5V Power

Description
The Auxiliary Power Supply (APS) power is regulated by the Power Electronics Controller (PEC) PCBA in the Power
Electronics Module (PEM) to support various components, such as the motor encoder.
The following limits exist on 5V power:
VENC Under Voltage Warning 4.68V

VENC Over Voltage Warning 5.333 V
VACCEL5V Under Voltage Warning 4.68V
VACCEL5V Over Voltage Warning 5.333V
VPLUS5V Under Voltage Warning 4.729V
VPLUS5V Over Voltage Warning 5.282V
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #31914 - Faulty 5V Reference from PEC board
248 / 835
Article #21908 - DMC 1120 DMCFW: Lost TCM comms

warning. Torque limited
Description
Trigger: No message from TCM > 3sec. End-User Text String: Park Lock Problem Vehicle May be Free-Rolling.
Steps to Test
Check CAN status on the Power Electronics Module (PEM) BUS.
Check the CAN communication status of CAN BUS 3 and verify if other modules on CAN 3 are able
to communicate - PEM, ABS, VMS.
Check the power/ground/CAN to Transmission Control Module (TCM).
Measure the voltage at TCM connector RHC19, pin 5, 9, 14 (+) / pin 4, 8, 13 (-), check for open/short
circuit to ground/harness between the TCM connector and the PEM connector.
Steps to Fix
Replace the TCM (Part# 6002793). Contact Chief Technician to replace TCM due to internal failure.
Possible Effects
Unknown.
Possible Causes
Article #32525 - Firmware job issue
249 / 835
Article #21909 - DMC 1121 DMC FW: PCS Current Offset

Too Large warning
Description
Alert Trigger: Lab offset > 10A or Iline offset > 5A or Vline offset > 5V. End-User Text String: Debug Only. Vehicle
Response: None.
This alert triggers when one or more of the Pole Current Sensors (PCS) has failed or fallen out of calibration. This
alert may also occur as a result of a phase imbalance developing on one of the phases in the motor or motor
cable.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
250 / 835
Article #21910 - DMC 1122 DMC FW: Watchdog timer

reset warning
Description
Trigger: DMC Code Freezes > 270ms. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Determine if the fault happened within 10 seconds of the Auxiliary Power Supply (APS) turning on.
Steps to Fix
If the fault happened within 10 seconds of the APS turning on, this is expected behavior, no further action
necessary.
Faults 983 and 1122 can sometimes be thrown when the Power Electonics Module (PEM) first gets
powered by the APS.
With firmware version 4.2.30 and newer, this fault is not shown to the user.
If the fault did not happen within 10 seconds of the APS turning on, escalate your session for assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
251 / 835
Article #21911 - DMC 1123 DMC FW: TCM Refusal

Warning
Description
Trigger: Current Gear does not match commanded gear > 2seconds. End-User Text String: Park Lock Problem
Vehicle May be Free-Rolling. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
252 / 835
Article #21912 - DMC 1124 DMC FW: Unsafe gear

transition warning
Description
Trigger: Unsafe gear request (eg. request for R when >5mph in Drive). End-User Text String: Unsafe Gear
Transition - Shift Denied. Vehicle Response: None.
This fault occurs when drive torque is commanded opposite the vehicles direction of travel.
Steps to Test
Determine if the drive torque is commanded opposite the vehicles direction of travel.
Inspect Drive buttons or shifter (1.5 models) for faulty connections or pinched wires.
Steps to Fix
If the drive torque has been commanded opposite the vehicles direction of travel, the issue should be resolved. If
there are no pinched wires or faulty connections, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
253 / 835
Article #21913 - DMC 1125 DMC FW: CAN Rx

Description
Trigger: Unknown CAN message received. End-User Text String: Debug Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
254 / 835
Article #21914 - DMC 1126 DMC FW: CAN Tx

Description
Trigger: Unknown CAN message. End-User Text String: Debug Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
255 / 835
Article #21915 - DMC 1127 DMC FW: CAN Overrun

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
256 / 835
Article #21916 - DMC 1128 DMC FW: SPI Open

Description
Trigger: Lost Comms with CPLD. End-User Text String: Powertrain Problem Service Required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
257 / 835
Article #21917 - DMC 1129 DMC FW: SPI Read

Description
Trigger: Lost Comms with CPLD. End-User Text String: Powertrain Problem Service Required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
258 / 835
Article #21918 - DMC 1130 DMC FW: VBUS Present with

ILoop Open
Description
Trigger: High voltage measured in PEM while safety interlock open. End-User Text String: PEM Service Issue
Consult Repair Manual before servicing PEM. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
259 / 835
Article #21919 - DMC 1131 DMC FW: Lost Comms With

Shifter
Description
Trigger: Lost Comms with Gear Selector. /End-User Text String: WARNING: Gear Selection Problem Gear Selector
May Not Work. /Vehicle Response: None.
Steps to Test
Determine if the shifter board is receiving 12 volts of power. Inspect the 12V shifter board connections, wiring,
and fuse #8. Problem found
Steps to Fix
If the 12V shifter board is not receiving 12 volts of power and the wiring, connections, or fuse #8 are damaged or
loose, replace as needed.
If the 12V shifter board is receiving 12 volts of power, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22830 - Faulty shifter board front-to-mid harness
Article #22831 - Faulty shifter board mid-to-rear harness
Article #22832 - Faulty shifter board center console harness
Article #22833 - Faulty CAN connections
260 / 835
Article #21920 - DMC 1132 DMC FW: Relay Driver

Description
End-User Text String: Powertrain Problem Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs and escalate the problem to the Service Support Team for further
assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
261 / 835
Article #21921 - DMC 1133 DMC FW: Line Contactor

Description
Steps to Test
Using the vehicle logs, determine if this fault occurred while the vehicle was in drive.
Steps to Fix
If the vehicle was not in drive, escalate your session for assistance. If the vehicle was in drive, replace Power
Electronics Module (PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
262 / 835
Article #21922 - DMC 1134 DMC FW: Antispark

Contactor
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
263 / 835
Article #21923 - DMC 1135 DMC FW: Run Contactor

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
264 / 835
Article #21924 - DMC 1136 DMC FW: APS Undervoltage

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
265 / 835
Article #21925 - DMC 1137 DMC FW: Encoder Hardware

Description
Motor Encoder 1- This fault likely indicates a failed or damaged motor encoder.
Steps to Test
Steps to Fix
If fault is persistent OR has caused a loss of drive; proceed to replace the motor encoder
to 1.0mm gap between the encoder wheel and the ESD Conductor. Escalate to Service Support Team for further
assistance if needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
266 / 835
Article #21926 - DMC 1138 DMC FW: Voltage on Charge

Port Line2 during drive
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
267 / 835
Article #21927 - DMC 1139 DMC FW: Accelerator 5V

Description
End-User Text String: Power Failure Do Not Charge Contact Tesla Service. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
268 / 835
Article #21928 - DMC 1140 DMC FW: Firmware Error

Description
End-User Text String: Powertrain Problem Service Required.
Steps to Test
Steps to Fix
If this fault has occurred, please upload logs to your Toolbox session and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
269 / 835
Article #21929 - DMC 1141 DMC FW: Pole Power

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
270 / 835
Article #21930 - DMC 1142 DMC FW: DMC FAULT Shifter

Lights Don't Match Gear
Description
Trigger: Active gear doesn't match gear indicated by Gear Selector End-User Text String: WARNING: Gear
Indication Failure: Active Gear not Indicated. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
271 / 835
Article #21931 - DMC 1143 DMC FW: EEPROM

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
272 / 835
Article #21932 - DMC 1144 DMC PEM Fan Problem
Steps to Test
The Power Electronics Module (PEM) monitors the fan voltage and current. This alert indicates one or both of
these values has gone outside of the expected range. This can be due to an obstructed or malfunctioning fan
(short / open circuit), issues with the fan wiring and connectors, or an incorrect fan configuration in the firmware.
The Roadster 1.5 has the fan integral to the PEM. The Roadster 2.0 / 2.5 have an externally mounted PEM fan.
Firmware Details:
End-User Text String: Powertrain Problem

Service Required
Vehicle Response: None
Steps to Fix
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #30014 - Fan configuration incorrect
Article #30257 - Melted PEM fan connector
Article #37569 - PEM fan fuses blown roadster 2.X
Article #37893 - Female pins in PEM fan connector improperly seated
Article #38962 - Wiring problem between PEM and PEM / Motor fans
273 / 835
Article #21933 - DMC 1145 DMC WARNING LCMC

Sensor
Description
LCMC Sensor 1-This fault indicates an issue with either the
Large Common Mode Choke (LCMC) or the temperature sensor located on the LCMC. The LCMC is located inside
the Power Electronics Module (PEM) and acts to suppress noise during a charge.
Steps to Test
If this fault is consistently present in vehicle logs the effect on the vehicle will be a decrease in maximum
allowable charge current from 70A to 61A.
Steps to Fix
In this case the PEM should be replaced
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). If the fault has occurred less than 10 times no corrective action is
required.
Possible Effects
Unknown.
Possible Causes
Unknown.
274 / 835
Article #21934 - DMC 1146 DMC Motor Fan Problem

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
110600 - Third party device connected to the OBDII port
Article #30014 - Fan configuration incorrect
Article #37569 - PEM fan fuses blown roadster 2.X
Article #38962 - Wiring problem between PEM and PEM / Motor fans
275 / 835

Current
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
276 / 835
Article #21936 - DMC 1148 DMC WARNING IA

OverCurrent in Charge
Description
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs and escalate the session for assistance. ---
Possible Effects
Unknown.
Possible Causes
Unknown.
277 / 835
Article #21937 - DMC 1149 DMC WARNING IB

OverCurrrent in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
278 / 835
Article #21938 - DMC 1150 DMC WARNING IA

OverCurrent PeaK in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
279 / 835
Article #21939 - DMC 1151 DMC WARNING IB

OverCurrent PeaK in Charge
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
280 / 835
Article #21940 - DMC 1152 DMC WARNING Charge

Thermal Limit
Description
End-User Text String: Charge time increased due to high temperatures.
Charge_Thermal_1-This fault occurs when charging time has been increased due to thermal limiting.
Steps to Test
Begin by inspecting the Power Electronics Module (PEM) fan operation.
Steps to Fix
If the PEM fan is not operating, inspect the fan connections. Replace the fan as needed.
If the PEM fan is operating, remove the PEM, and inspect the PEM cooling fan ducting.
Use compressed air to clean the heats sinks on the underside of the PEM.
Reinstall the PEM and test the PEM cooling during a charge.
Pull the vehicle logs, post charge, for a review.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
281 / 835
Article #21941 - DMC 1153 DMC: Wear Factor Warning
Description
DMC 1153 DMC: Wear Factor Warning.
This alert indicates potential uneven wear on the rear tires, but it is also triggered for winter tires with more flex
on the treads. The warning can be considered normal vehicle behavior and is not customer facing.
Steps to Test
Steps to Fix
Pursue possible causes to investigate further .---
Possible Effects
Unknown.
Possible Causes
Unknown.
282 / 835
Article #21942 - DMC 1154 DMC WARNING 126

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
283 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
284 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
285 / 835
Article #21945 - DMC 1160 Driver door ajar

Description
End-User Text String: Driver's door is ajar. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
286 / 835
Article #21946 - DMC 1161 Passenger door ajar

Description
End-User Text String: Passenger's door is ajar. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
287 / 835
Article #21947 - DMC 1162 Trunk ajar

Description
End-User Text String: Trunk is ajar. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
288 / 835
Article #21948 - DMC 1163 Hood ajar

Description
End-User Text String: Hood is ajar. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
289 / 835
Article #21949 - DMC 1164 Driver door ajar

Description
End-User Text String: Driver's door is ajar. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
290 / 835
Article #21950 - DMC 1165 Key in Key SwitchDoor Ajar

Description
End-User Text String: Key in Key Switch. Door Ajar. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
291 / 835
Article #21951 - DMC 1166 Release parking brake

Description
End-User Text String: Release parking brake. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
292 / 835
Article #21952 - DMC 1167 Headlights still on

Description
End-User Text String: Headlights are on. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
293 / 835
Article #21953 - DMC 1169 Charge port door opened

while key in
Description
End-User Text String: Charge port open Remove key before charging. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
294 / 835
Article #21954 - DMC 1170 Tow Mode is not available

while car is on
Description
End-User Text String: Tow Mode is not available while car is on. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
295 / 835
Article #21955 - DMC 1171 Charging is not allowed

while in Tow Mode
Description
End-User Text String: Charging is not allowed while in Tow Mode. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
296 / 835
Article #21956 - DMC 1172 Tow Mode is not available

while charging
Description
End-User Text String: Tow Mode is not available while charging. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
297 / 835
Article #21957 - DMC 1173 To gain the advantages of

storage mode, car must be plugged in
Description
End-User Text String: Please plug car in while in Storage Mode. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
298 / 835
Article #21958 - DMC 1174 Fasten seatbelt

Description
End-User Text String: Fasten Seatbelt. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
299 / 835
Article #21689 - DMC 901 DMC HW: PhaseA

OverCurrent Fault
Description
Trigger: Current > 1188A > 1ms. End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response:
Vehicle stops immediately.
Steps to Test
present.
Steps to Fix
If the vehicle is in Charge Mode or if fault 907, 911, or 915 is present, replace the PEM (1.5-Part# 6003440,
2.0&;2.5-Part# 6005203). Otherwise, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
300 / 835
Article #21690 - DMC 902 DMC HW: PhaseB

OverCurrent Fault
Description
Steps to Test
present.
Steps to Fix
If the vehicle is in Charge Mode or if fault 907, 911, or 915 is present, replace the PEM (1.5-Part# 6003440,
2.0&;2.5-Part# 6005203). Otherwise, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
301 / 835
Article #21691 - DMC 903 DMC HW: PhaseC

OverCurrent Fault
Description
Steps to Test
present.
Steps to Fix
If the vehicle is in Charge Mode or if fault 907, 911, or 915 is present, replace the PEM
Possible Effects
Unknown.
Possible Causes
302 / 835
Article #21692 - DMC 904 DMC HW: Battery

OverVoltage Fault
Description
Trigger: Voltage > 428.3 > 1ms. End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response:
Steps to Test
Compare the Battery Safety Monitor (BSM) and Power Electronics Module (PEM) voltages, and determine if
they are the same.
Determine if the battery (ESS) opens the contactor or a sheet fuse has blown during regen.
If a fuse has blown, the Auxiliary Power Supply (APS) will not work.
Steps to Fix
If the BSM and PEM voltages are not the same, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203). If the voltages match, troubleshoot overvoltage in the battery.
Replace the blown fuse, and test the APS.

---
Possible Effects
Unknown.
Possible Causes
Unknown.
Article #21693 - DMC 905 DMC HW: PhaseA Low Side

Desat Fault
Description
End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response: Vehicle stops immediately.
303 / 835
Steps to Test
Perform a Motor/Cable isolation test https://service.teslamotors.com/documents?keys=hipot
Replace the failed component - check the motor cable connector at
Power Electronics Module (PEM) side.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
If neither the Motor/Cable Isolation Test nor replacing the failed component resolve the issue, escalate your
---
Possible Effects
Unknown.
Possible Causes
Unknown.
304 / 835
Article #21694 - DMC 906 DMC HW: PhaseA High Side

Desat Fault
Description
Steps to Test
Replace the failed component - check the motor cable connector at Power Electronics Module (PEM) side.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). If neither the Motor/Cable Isolation Test nor replacing the failed
component resolve the issue, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
305 / 835
Article #21695 - DMC 907 DMC: HW PhaseA Bias Under

Voltage Fault
Description
This fault indicates a failure internal to the PEM.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
306 / 835
Article #21696 - DMC 908 DMC: HW PhaseA Bus Over

voltage fault
Description
Steps to Test
There is a possilbe problem with
Power Electronics Module (PEM) voltage sense. Check the battery voltage reported by the PEM when the
contactors are closed - make sure that it agrees with the Battery Safety Module (BSM).
Determine if the battery (ESS) opens the contactor or a sheet fuse has blown during regen. If a fuse has blown,
the Auxiliary Power Supply (APS) will not work.
Steps to Fix
---
Possible Effects
Unknown.
Possible Causes
Unknown.
307 / 835
Article #21697 - DMC 909 DMC HW: PhaseB Low Side

Desat fault
Description
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
308 / 835
Article #21698 - DMC 910 DMC HW: PhaseB High Side

Desat fault
Description
Steps to Test
Steps to Fix
If the vehicle is in Charge Mode, replace the PEM (1.5-Part#6001479, 2.0&;2.5-Part# 1014547-02-A).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
309 / 835
Article #21699 - DMC 911 DMC HW: PhaseB Bias

UnderVoltage fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
310 / 835
Article #21700 - DMC 912 DMC HW: PhaseB Bus

OverVoltage fault
Description
Steps to Test
There is a possilbe problem with Power Electronics Module (PEM) voltage sense. Check the battery voltage
reported by the PEM when the contactors are closed - make sure that it agrees with the Battery Safety
Module (BSM).
Determine if the battery (ESS) opens the contactor or a sheet fuse has blown during regen. If a fuse has
blown, the Auxiliary Power Supply (APS) will not work.
Steps to Fix
---
Possible Effects
Unknown.
Possible Causes
Unknown.
311 / 835
Article #21701 - DMC 913 DMC HW: PhaseC Low Side

Desat fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
312 / 835
Article #21702 - DMC 914 DMC HW: PhaseC High Side

Desat fault
Description
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
If neither the Motor/Cable Isolation Test nor replacing the failed component resolves the issue, escalate your
---
Possible Effects
Unknown.
Possible Causes
Unknown.
313 / 835
Article #21703 - DMC 915 DMC HW: PhaseC Bias

UnderVoltage fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
314 / 835
Article #21704 - DMC 916 DMC: HW PhaseC Bus

OverVoltage fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
315 / 835
Article #21705 - DMC 917 DMC HW: APS UnderVoltage

fault
Description
There are several possible Auxiliary Power Supply (APS) related faults from the Battery Safety Module (BSM).
Digital Motor Control (DMC) 12V undervoltage fault may be present.
Steps toTest
Check for Power Electronics Module (PEM) communication errors
and 12V undervoltage faults in the vehicle logs . Check for intermittent opens/shorts on the PEM harness and 12V
power connector.
Steps to Fix
If the issue is not related to the PEM harness or 12V connector, replace the PEM (1.5-Part# 6003440, 2.0&;2.5-
Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
316 / 835
Article #21706 - DMC 918 DMC HW: Motor OverTemp

fault
Description
Trigger: Motor Temp 1 and Motor Temp 2 > 196 End-User Text String: Powertrain Problem Restart When Safe.
This fault is triggered when motor temperature sensors report values greater than 196C (385F), this fault will likely
be accompanied by isolation faults.
Steps to Test
deceleration.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
317 / 835
Article #21707 - DMC 919 DMC HW: Pedal Monitor Fault

Description
Trigger: Pedal Monitor in fault condition. End-User Text String: Powertrain Problem Restart When Safe. Vehicle
Steps to Test
Verify that the vehicle is running firmware version 4.2.00 or newer.
Investigate the pedal box and associated wiring connections.
Steps to Fix
If damage is found on the pedal box wiring connections or the wiring harnesses, repair the wiring, and if needed,
replace the pedal box.
If no damage is found, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
318 / 835
Article #21708 - DMC 920 DMC HW: Line OverCurrent

fault
Description
Alert Trigger: Current > 90amps RMS (127A) from charge plug. End-User Text String: Charging Problem. Vehicle
This alert is likely the result of electrical noise caused by heavy equipment operating near the vehicle while
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
319 / 835
Article #21709 - DMC 921 DMC HW: PhaseA OverTemp

fault
Description
Trigger: Mega Pole > 75C. End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response: Vehicle
stops immediately.
Steps to Test
Verify by component activating the fan with the MTS-2/Linux-based Engineering Tool. Check the ducts for
restrictions and damaged fins.
(Information about the MTS-2 tool can be found in article 22957)
Steps to Fix
If the component activation fails, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). Otherwise, repair/clear as needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
320 / 835
Article #21710 - DMC 922 DMC HW: PhaseB OverTemp

fault
Description
Trigger: Mega Pole > 75C. End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response: Vehicle
stops immediately.
Steps to Test
Steps to Fix
If this fault has occurred; please upload the vehicle logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
321 / 835
Article #21711 - DMC 923 DMC HW: PhaseC OverTemp

fault
Description
Trigger: Mega Pole > 75C. /End-User Text String: Powertrain Problem Restart When Safe. /Vehicle Response:
Steps to Test
Verify by component activating the fan with the MTS-2/Linux-based Engineering Tool. Check the ducts for
restrictions and damaged fins.
Steps to Fix
If the component activation fails, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). Otherwise, repair/clear as needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
322 / 835
Article #21712 - DMC 924 DMC HW: ESS Cable Interlock

fault
Description
Trigger: Safety loop is broken (PEM cover, ESS connector, ESS contactor). End-User Text String: Powertrain
Problem Restart When Safe. Vehicle Response: Vehicle stops immediately.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22316 - Power Electronics Module (PEM) access door micro switch not functioning properly
Article #22317 - High Voltage Interlock Loop (HVIL) is damaged
323 / 835
Article #21713 - DMC 925 DMC HW: Common Mode

Sense fault
Description
End-User Text String: Debug Only. Vehicle Response: Charge aborted.
This fault commonly occurs when first initiating charge, causing the vehicle to abort charging. The vehicle will
attempt to charge a second time, usually resulting in a successful charge.
Steps to Test
Review the logs near the time-stamp when this fault occurred, and determine if the vehicle initiated a successful
charge after the fault was triggered.
Steps to Fix
If the vehicle initiated a successful charge after the fault was triggered, this is expected behavior. No further
action is necessary. Otherwise, it is likely that there is an internal problem with the Power Electronics Module
(PEM). Escalate your session for assistance.
NOTE: This is a "debug only" fault. If the VDS settings are set to "end user" the customer will not see this warning.
This is intended. Check the VDS reporting state and set to end user as needed.
Possible Effects
Unknown.
Possible Causes
324 / 835
Article #21714 - DMC 926 DMC HW: PDP Interrupt fault

Description
End-User Text String: Debug Only. Vehicle Response:
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
325 / 835
Article #21715 - DMC 927 DMC FW: PhaseA OverCurrent

fault
Description
Trigger: Current > 710amps > 100ms. End-User Text String: Powertrain Problem Restart When Safe. Vehicle
Steps to Test
Perform a Motor/Cable Isolation Test.
Steps to Fix
If the vehicle is in Charge Mode, replace the Power Electronics Module (PEM)
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
If the vehicle does not pass the Motor/Cable Isolation Test, escalate your session for assistance.
Replace the failed component, and check the motor cable connector at the PEM side.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
326 / 835
Article #21716 - DMC 928 DMC FW: PhaseB OverCurrent

fault
Description
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
327 / 835
Article #21717 - DMC 929 DMC FW: PhaseC OverCurrent

fault
Description
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
328 / 835
Article #21718 - DMC 930 DMC FW: PhaseA OverCurrent

Peak fault
Description
Steps to Test
Steps to Fix
If the vehicle is in Charge Mode, replace the Power Electronics Module (PEM) (1.5-Part# 6003440, 2.0&;2.5-
Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
329 / 835
Article #21719 - DMC 931 DMC FW: PhaseB OverCurrent

Peak fault
Description
Steps to Test
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
330 / 835
Article #21720 - DMC 932 DMC FW: PhaseC OverCurrent

Peak fault
Description
Trigger: Current > 1012amps > 1ms. /End-User Text String: Powertrain Problem Restart When Safe. /Vehicle
Steps to Test
Perform a Motor/Cable Isolation Test following the HIPOT Test document appropriate for your vehicle.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
If the vehicle does not pass the Motor/Cable Isolation Test (See Roadster's Service Memo HIPOT testing) ,
---
Possible Effects
Unknown.
Possible Causes
Unknown.
331 / 835

fault
Description
Trigger: Line Current > 90amps > 100ms. End-User Text String: Debug Only. Vehicle Response: Charge aborted.
Steps to Test
1.5 Roadsters
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
1.5 Roadsters
---
Possible Effects
332 / 835
Unknown.
Possible Causes
Unknown.
333 / 835

Peak fault
Description
Trigger: Line Current > 130amps > 1ms. End-User Text String: Debug Only. Vehicle Response: Charge aborted.
Steps to Test
1.5 Roadsters
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
1.5 Roadsters
Possible Effects
334 / 835
Unknown.
Possible Causes
335 / 835

fault
Description
Trigger: Line Voltage > 270V > 1sec. End-User Text String: Charging Problem. Vehicle Response: Charge aborted.
Charge voltage has exceeded 270V for more that 1 second. Fault is likely the result of electrical noise caused by
heavy equipment operating near the vehicle while charging or on the same home circuit as the vehicle charging
station.
Steps to Test
Question the customer about the location where the vehicle is normally charged. Are items like air compressors,
vacuums, washers, dryers, fluorescent lights, or shop tools present? It is also possible for lightning to cause this
fault?
1.5 Roadsters
Steps to Fix
Especially if large electrical loads are drawn from the same circuit as the vehicle charging station. In rare cases,
lightning can also cause this fault to occur.
If the vehicle charges using a "known good" charging station, the problem likely lies with the customer's home
charging station or home electrical. Review and advise as needed.
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203). If the issue is not resolved, escalate your session for assistance.
336 / 835
1.5 Roadsters
for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
337 / 835

Peak fault
Description
Trigger: Line Voltage > 410V > 1ms. End-User Text String: Charging Problem. Vehicle Response: Charge aborted.
The charge voltage has exceeded 410V for more that 1 millisecond. The fault is likely the result of electrical noise
caused by heavy equipment operating near the vehicle while charging or on the same home circuit as the vehicle
charging station.
Steps to Test

Question the customer about the location where the vehicle is normally charged. Are items like air
compressors, vacuums, washers, dryers, fluorescent lights, or shop tools present? It is also possible for
lightning to cause this fault?
1.5 Roadsters
Steps to Fix
Especially if large electrical loads are drawn from the same circuit as the vehicle charging station. In rare
cases, lightning can also cause this fault to occur.
If the vehicle charges using a "known good" charging station, the problem likely lies with the customer's
home charging station or home electrical. Review and advise as needed.
1.5 Roadsters
338 / 835
If the vehicle does not pass the HIPOT test, replace the failed component/check for loose connections. If
the vehicle passes the HIPOT or the repaired component/connection does not resolve the issue, escalate
Possible Effects
Unknown.
Possible Causes
Article #32512 - CIC I/O Failure
339 / 835
Article #21725 - DMC 937 DMC FW: Line UnderVoltage

fault
Description
Trigger: Line Voltage < 85V > 100ms. End-User Text String: Charge Problem. Extension Cord Detected. Vehicle
Steps to Test
Check the charge port connections for corrosion and clean if necessary. Inspect the Power Electronics
Module (PEM) side of the PEM-Charge Port cable. Inspect, tighten nuts, and clean as necessary.
Compare the line voltage (using a DMM) with PEM line voltage reading (using MTS-2, PEM bus, Live Data).
Steps to Fix
If the line voltages are not the same, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
340 / 835
Article #21726 - DMC 938 DMC FW: Battery OverVoltage

fault
Description
Trigger: Battery Voltage > 420 > 100ms. End-User Text String: Powertrain Problem. Restart When Safe. Vehicle
Problem with Power Electronics Module (PEM) voltage sense.
Steps to Test
Compare the battery voltage reported by the PEM, when the contactors are closed, to the BSM.
Steps to Fix
If the voltages are not similar, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
341 / 835
Article #21727 - DMC 939 DMC FW: Battery

UnderVoltage fault
Description
Trigger: Battery Voltage < 270 AND Contactors closed > 100ms. End-User Text String: Powertrain Problem. Restart
When Safe. Vehicle Response: Vehicle stops immediately.
Steps to Test
Check the ESS BUS voltage reading from the PEM and compare it to the ESS reading.
If the PEM is undervoltage, inspect the cable.
Steps to Fix
If the ESS voltage is under voltage itself, it is not a PEM problem. Repair cable as needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
342 / 835
Article #21728 - DMC 940 DMC FW: OverSpeed fault

Description
Trigger: Motor Speed > 14500RPM > 10ms. End-User Text String: Powertrain Problem. Restart When Safe. Vehicle
Steps to Test
This fault likely indicates a failed or damaged motor encoder.
Steps to Fix
If the fault is persistent or has caused a loss of drive; proceed to replace the motor encoder. When replacing the
motor encoder, installation of the following electrostatic discharge (ESD) components is highly recommended,
part numbers: 2006461 M3-.5 x14 bolt; 6005224 Nylon Clocking Washer; and 6005226 ESD Conductor. These
components will prevent future damage to the motor encoder as a result of ESD. Install the components in place
of one of the motor encoder mounting nuts nearest the encoder; allow a 0.5 to 1.0mm gap between the encoder
wheel and the ESD Conductor. Escalate your session for assistance if needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
343 / 835

OverTemp fault
Description
Trigger: Motor Temp 1 AND 2 > 180 > 100ms. End-User Text String: System Too Hot. Vehicle Shutting Down.
Steps to Test
Evaluate the vehicle logs by comparing both the motor and the Power Electronics Module (PEM)
temperatures for plausibility.
Use the MTS-2 to activate fan to 100 %.
Remove the motor monitoring encoder cable connector SHC5 from the PEM.
Using a digital multi-meter, measure the resistance between pins 4 and 13 (temp sensor 1) and pins
3 and 12 (temp sensor 2).
Determine if the two measurements are nearly identical and between 1 and 1.5k ohms at room
temperature.
Steps to Fix
If the fan is not operating properly, or the measured resistances are between 1 and 1.5k ohms, and identical,
replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203. Otherwise, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22794 - Resistance between pins 4 and 13 (temp. sensor 1) and pins 3 and 12 (temp. sensor 2) not
within range
344 / 835

OverTemp fault
Description
Trigger: Motor Temp 1 AND 2 > 180 > 100ms. End-User Text String: System Too Hot. Vehicle Shutting Down.
Steps to Test
Evaluate the vehicle logs by comparing both the motor and the Power Electronics Module (PEM)
temperatures for plausibility.
Use the MTS-1 to activate fan to 100 %.
Remove the motor monitoring encoder cable connector SHC5 from the PEM.
Using a digital multi-meter, measure the resistance between pins 4 and 13 (temp sensor 1) and pins
3 and 12 (temp sensor 2).
Determine if the two measurements are nearly identical and between 1 and 1.5k ohms at room
temperature.
Steps to Fix
If the fan is not operating properly, or the measured resistances are between 1 and 1.5k ohms, and identical,
replace the PEM
Possible Effects
Unknown.
Possible Causes
Unknown.
345 / 835

UnderTemp fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
346 / 835

UnderTemp fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
347 / 835
Article #21733 - DMC 945 DMC FW: PhaseA OverTemp

fault
Description
Trigger: Phase A Temp > 66C > 100ms. End-User Text String: System Too Hot. Vehicle Shutting Down. Vehicle
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan can be activated using the MTS-2 tool
(Information on this tool can be found in article 22957)

Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203)
Possible Effects
Unknown.
Possible Causes
Unknown.
348 / 835
349 / 835
Article #21734 - DMC 946 DMC FW: PhaseA Temp Diff

fault
Description
Trigger: Phase A > 20DegC different than Avg. B and C. End-User Text String: Motor Controller error Service
required. Vehicle Response: None.
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan can be activated using MTS-2 tool

Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).---
Possible Effects
Unknown.
Possible Causes
Unknown.
350 / 835
Article #21735 - DMC 947 DMC FW: PhaseB OverTemp

fault
Description
Trigger: Phase B Temp > 66C > 100ms. End-User Text String: System Too Hot. Vehicle Shutting Down. Vehicle
This fault occurs when phase of "pole" temperature has risen above 61C. This is usually a result of insufficient
Steps to Test
(Information on this tool can be found in article 22957).
Steps to Fix
---
Possible Effects
Unknown.
Possible Causes
Unknown.
351 / 835
Article #21736 - DMC 948 DMC FW: PhaseB Temp Diff

fault
Description
Trigger: Phase B > 20DegC different than Avg. A and C. End-User Text String: Motor Controller error Service
temperatures. This usually occurs as a result of insufficient PEM cooling.
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan can be activated using MTS-2 tool.
3. Remove the PEM.
Inspect the cooling duct condition and fitment.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).---
Possible Effects
Unknown.
Possible Causes
Unknown.
352 / 835
Article #21737 - DMC 949 DMC FW: PhaseC OverTemp

fault
Description
Trigger: Phase C Temp > 66C > 100ms. End-User Text String: System Too Hot. Vehicle Shutting Down. Vehicle
This fault occurs when phase of "pole" temperature has risen above 61C. This is usually a result of insufficient
Steps to Test
(Information on this tool can be found in article 22957)

Remove the PEM. Inspect the cooling duct condition and fitment. Thoroughly clean the heatsinks on the
underside of the PEM using compressed air. Reinstall the PEM and retest the PEM cooling by charging the vehicle
in performance mode. Review the vehicle logs post charge to confirm the PEM cooling.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).---
Possible Effects
Unknown.
Possible Causes
Unknown.
353 / 835
Article #21738 - DMC 950 DMC FW: PhaseC Temp Diff

fault
Description
Trigger: Phase C > 20DegC different than Avg. A and B. End-User Text String: Motor Controller error Service
Steps to Test
1. Begin by inspecting PEM fan operation. Determine if the PEM fan can be activated using MTS-2 tool.
Steps to Fix
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).---
Possible Effects
Unknown.
Possible Causes
Unknown.
354 / 835
Article #21739 - DMC 951 DMC FW: Ambient OverTemp

fault
Description
End-User Text String: Power electronics too hot. Vehicle Response:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
355 / 835

UnderTemp fault
Description
End-User Text String: Power electronics too cold. Vehicle Response:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
356 / 835
Article #21741 - DMC 953 DMC FW Line OverFrequency

fault
Description
Trigger: Line Voltage Lost Sync or Over Frequency. End-User Text String: Line Voltage Lost Sync. Vehicle Response:
Vehicle will attempt to restart Charge 3 times.
This fault is expected when charging from a generator.
Steps to Test
Steps to Fix
assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
357 / 835

UnderFrequency fault
Description
Trigger: Line Voltage Lost Sync or Frequency Too Low. End-User Text String: Line Voltage Lost Sync. Vehicle
Response: Vehicle will attempt to restart Charge 3 times.
This fault is expected when charging from a generator.
Steps to Test
Steps to Fix
assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
358 / 835
Article #21743 - DMC 955 DMC FW: Line Sync Loss fault
Description
Trigger: ABS(PLL_dfreq) > 625us &; Vac > 80V. End-User Text String: Debug Only. Vehicle Response: Charge
aborted.
Unplugging the charger or a breaker trip will cause this. This fault is expected when charging from a generator.
Steps to Test
supply voltage or experienced a total loss of AC Mains power. Poor quality would show in the logs as a
Steps to Fix
If the 70A charge was successful, troubleshoot the customer's EVSE and pursue possible causes to
Possible Effects
Unknown.
Possible Causes
Article #22930 - Charge cable fault
359 / 835
Article #21744 - DMC 956 DMC FW: HCS Faulted

Description
End-User Text String: External Charger Problem. Vehicle Response: Charge aborted (Only on 220V MCK).
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #32512 - CIC I/O Failure
360 / 835
Article #21745 - DMC 957 DMC FW: PEM Vbat diff from
BSM Vbat fault
Description
Trigger: Warning only. End-User Text String: Debug Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
361 / 835
Article #21746 - DMC 958 DMC FW: HCS Invalid Pilot

Signal fault
Description
End-User Text String: External Charger Problem. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
362 / 835
Article #21747 - DMC 959 DMC FW: Line Current or

Voltage Offset Too Large fault
Description
Trigger: Warning only. End-User Text String: Debug Only. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
363 / 835
Article #21748 - DMC 960 DMC FW: VBrickMax versus

VBattery Error fault
Description
Trigger: 98*VbrickMax < Vbatt-10% OR VbrickMax > 4.25 OR Vbatt > 418V. End-User Text String: Powertrain
Problem Service Required. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
364 / 835
Article #21749 - DMC 961 DMC FW: VBrickMax or

VBrickLimit is invalid
Description
Trigger: VbrickMax = 0V or Vbrick Limit (charge to voltage) >= 4.2. End-User Text String: Powertrain Problem
Service Required. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
365 / 835
Article #21750 - DMC 962 DMC FW: Line Current Error

fault
Description
Trigger: Ia > Iline + 10A or Ia < Iline - 10A > 500ms. End-User Text String: Powertrain Problem. Service Required.
Vehicle Response: Charge aborted.
Steps to Test
One Power Electronics Module (PEM) sensor does not equal another PEM sensor.
Steps to Fix
Replace the PEM (1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
366 / 835
Article #21751 - DMC 963 DMC FW: Line Current Not

Equal Request fault
Description
Alert Trigger: Ireq > 3amps and Iline < 2amps > 3 seconds. End-User Text String: Powertrain Problem. Service
Required. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
367 / 835
Article #21752 - DMC 964 DMC FW: Pilot Signal Present

in Drive Mode fault
Description
Trigger: Pilot signal detected in drive. End-User Text String: Unplug charge cable before driving.
Steps to Test
Determine if the ignition key was cycled, or the vehicle was put into drive with the charging cable connected.
Steps to Fix
If the ignition key was cycled or the vehicle was put into drive with the charging cable connected, remove the
charging cable before cycling the ignition key or entering drive. No further action required.
Possible Effects
Unknown.
Possible Causes
Unknown.
368 / 835
Article #21753 - DMC 965 DMC FW: Gear Selector

Comms Fault
Description
Trigger: Warning only. End-User Text String: WARNING: Shifter broken. Active gear is indicated on display. Vehicle
Response:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
369 / 835
Article #21754 - DMC 966 DMC FW: Invalid Shift Request

fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
370 / 835
Article #21755 - DMC 967 DMC FW: Press brake before

shifting fault
Description
End-User Text String: Press brake pedal before shifting. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
371 / 835
Article #21756 - DMC 968 DMC FW: Lost VMS Comms

fault
Description
Trigger: No messages from VMS > 8sec. End-User Text String: Communication Problem. Service Required. Vehicle
Response: Will set fault (can no longer drive) next time vehicle stops.
Steps to Test
Use the diagnostic tool to verify that all Vehicle Monitor System (VMS) to Power Electronics Module (PEM)
messages are being sent. If not, check to see if other modules are active on the BUS.
If other modules are active on the BUS, check the cables to the PEM for open/short, including unplugging
Transmission Control Module (TCM).
Verify that the VMS is transmitting when not connected to the harness.
Steps to Fix
If wiring/harness is damaged, replace as needed.
If there is no damage to the wiring/harness, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
372 / 835
Article #21757 - DMC 969 DMC FW: Lost DFC Comms

fault
Description
End-User Text String: Fan Controller Error Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
373 / 835
Article #21758 - DMC 970 DMC FW: Lost ABS Comms

(and TC) fault
Description
End-User Text String: Debug Only. Vehicle Response: User unable to change gears.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
374 / 835
Article #21759 - DMC 971 DMC FW: CAN Comms Error

fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
375 / 835
Article #21760 - DMC 972 DMC FW: Accelerator Ratio

Error fault
Description
Alert Trigger: Accelerator 1 and Accelerator 2 Signals do not match. End-User Text String: Powertrain Problem.
Service Required. Vehicle Response: Will set alert next time the vehicle stops, and the vehicle can no longer be
driven.
If measured, the voltage of the pedal signals should be inversely proportional, but they always sum to the same
value. The Power Electronics Module (PEM) converts these signals to a pedal percentage, and if they do not
match, then this alert is triggered.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22815 - Faulty Pedal Position Sensor
Possible Causes
42747 - DMC 972 accelerator ratio error fault after performing 3.0 upgrade
376 / 835
Article #21761 - DMC 973 DMC FW: Motor Encoder

Error fault
Description
Trigger: Motor Encoder Issue. End-User Text String: Powertrain Problem Restart When Safe. Vehicle Response:
Motor Encoder 1-This fault likely indicates a failed or damaged motor encoder.
Steps to Test
Steps to Fix
If fault is persistent OR has caused a loss of drive; proceed to replace the motor encoder.
When replacing the motor encoder, installation of the following electrostatic discharge (ESD) components is
highly recommended, part numbers: 2006461 M3-.5 x14 bolt; 6005224 Nylon Clocking Washer; and 6005226 ESD
Conductor. These components will prevent future damage to the motor encoder as a result of ESD. Install the
components in place of one of the motor encoder mounting nuts nearest the encoder; allow a 0.5 to 1.0mm gap
between the encoder wheel and the ESD Conductor. Escalate to Service Support Team for further assistance if
needed .---
Possible Effects
Unknown.
Possible Causes
Unknown.
377 / 835
Article #21762 - DMC 974 DMC FW: Pole Current Error

fault
Description
Trigger: < 5amps during drive OR > 5amps not in drive OR IA rms != IB rms. End-User Text String: Powertrain
Problem. Restart When Safe. Vehicle Response: Will set fault (can no longer drive) next time vehicle stops.
Steps to Test
Steps to Fix
(please consult the Roadster Parts Manual for current information on part numbers for your vehicle configuration
and region).
Possible Effects
Unknown.
Possible Causes
Unknown.
378 / 835
Article #21763 - DMC 975 DMC FW: ABS Error fault

Description
End-User Text String: ABS &; Traction Control Problems. Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
379 / 835
Article #21764 - DMC 976 DMC FW: Invalid State fault

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
380 / 835
Article #21765 - DMC 977 DMC FW: Moving during

charge fault
Description
End-User Text String: Car moved while charging - charge stopped. Vehicle Response: Charge aborted.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
381 / 835

Request fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
382 / 835
Article #21767 - DMC 979 DMC FW: Invalid Mode

Request fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
383 / 835

Request fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
384 / 835
Article #21769 - DMC 981 DMC FW: Bad State Transition

fault
Description
Trigger: While entering charge, both parking pawl and hand brake not set (need at least one to not fault); or low
PEM line voltage (sensed at input to PEM). End-User Text String: Charging Problem. Vehicle Response: Charge
aborted.
This fault occurs when a charge condition is not met, i.e. parking brake not set, parking pawl not set, contactors
open, or line voltage too low.
Steps to Test
Determine if the parking brake was set when the vehicle attempted to charge. (The parking brake must be
engaged in order to charge the vehicle.) Determine if the vehicle was in Park and that the parking pawl was
engaged when attempting to charge. Investigate the operation of the parking pawl. Investigate each of the
charge conditions listed above in the Description.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22819 - Problem with tripped GFI, home wiring, or circuit breaker while charging
385 / 835
Article #21770 - DMC 982 DMC FW: Mode Trans

Condition fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
386 / 835
Article #21771 - DMC 983 DMC FW: Memory Error fault

Description
Trigger: RAM constants differ from initial values loaded from flash and debug is not active. End-User Text String:
Debug Only. Vehicle Response: Vehicle stops immediately.
Steps to Test
Determine if the fault occurred within 10 seconds of the APS turning on.
Steps to Fix
If the fault occurred within 10 seconds of the APS turning on, this is expected behavior, no further action
necessary.
Faults 983 and 1122 can sometimes be thrown when the PEM first gets powered by the APS.
With firmware version 4.2.30 and newer, this fault is not shown to the user.
If
the fault did not occur within 10 seconds of the APS turning on
, escalate the session for further assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
387 / 835
Article #21772 - DMC 984 DMC FW: Bad Argument fault

Description
End-User Text String: Debug Only
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
388 / 835
Article #21773 - DMC 985 DMC FW: Interrupt Time too

Long fault
Description
Steps to Test
Begin by reviewing vehicle logs. If this fault occurred while the vehicle was on Charge there may be an issue with
the pilot signal. If this fault occurred during Drive it likely indicates a failed or damaged motor encoder. If fault is
persistent OR has caused a loss of drive; proceed to replace the motor encoder.
Steps to Fix
Replace the motor encoder. When replacing the motor encoder, installation of the following electrostatic
discharge (ESD) components is highly recommended, part numbers: 2006461 M3-.5 x14 bolt; 6005224 Nylon
Clocking Washer; and 6005226 ESD Conductor. These components will prevent future damage to the motor
encoder as a result of ESD. Install the components in place of one of the motor encoder mounting nuts nearest
the encoder; allow a 0.5 to 1.0mm gap between the encoder wheel and the ESD Conductor. Escalate your session
for assistance, if needed.
Possible Effects
Unknown.
Possible Causes
Unknown.
389 / 835
Article #21774 - DMC 986 DMC FW: MotorTemp Sensor1

fault
Description
Trigger: Warning Only. End-User Text String: Motor Sensor Service Required Power Reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
390 / 835
Article #21775 - DMC 987 DMC FW: MotorTemp Sensor2

fault
Description
Trigger: Warning Only. End-User Text String: Motor Sensor Service Required Power Reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
391 / 835
Article #21776 - DMC 988 DMC FW: MotorTemp Sensors

differ fault
Description
This fault occurs when motor temperature sensor 1 and motor temperature sensor 2 measurements vary by >
10C.
Steps to Test
Remove connector SHC5 from the Power Electronics Module (PEM). Using a digital multi-meter, measure the
resistance between pins 4 and 13 (temp sensor 1) and pins 3 and 12 (temp sensor 2). Determine if the two
measurements are nearly identical and between 1 and 1.5k ohms at room temperature.
Steps to Fix
If the measurements are not nearly identical, or between 1 and 1.5k ohms, the temperature sensor is faulty.
Replace the motor (1.5-Part# 6002584, 2.0&;2.5-Part# 6003228). Otherwise, pursue possible causes to investigate
further
Possible Effects
Unknown.
Possible Causes
Article #22826 - Faulty SHC5 connector
Article #22827 - Failed PEM ground fuse/internal fuse
392 / 835
Article #21777 - DMC 989 DMC FW: VBrickMin Not

Increasing
Description
Trigger: Min Brick Voltage < 3V > 90min. End-User Text String: Powertrain Problem. Service Required. Vehicle
Steps to Test
If the car drives, there is an error in what vbrick min. is being reported. Use the diagnostic tool to compare the
battery (ESS) vbrick min. to the Vehicle Monitor System (VMS) vbrick min.
Using the diagnostic tool, verify the brick min. voltage is less than 3V and match. Using the diagnostic tool, verify
the brick min. voltage is less than 3V inside of the ESS.
Steps to Fix
If the brick min. voltage is less than 3V inside of the ESS, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
393 / 835
Article #21778 - DMC 990 DMC FW: Voltage Discharge

Time fault
Description
Trigger: Warning only. End-User Text String: Accelerator Pedal Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
394 / 835
Article #21779 - DMC 991 DMC FW: 5V Power

Description
End-User Text String: Powertrain Service Required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
395 / 835
Article #21780 - DMC 992 DMC FW: Lost TCM comms

Description
Trigger: TCM type does not match DMC TCM type. End-User Text String: Park Lock Problem. Vehicle May be Free-
Rolling. Vehicle Response: Vehicle stops immediately.
Steps to Test
Use the diagnostic tool to verify that the Transmission Control Module (TCM) is communicating over the CAN. If
the diagnostic tool shows communication, the Power Electronics Module (PEM) has failed. Using a known good
TCM, verify that the PEM to TCM CAN wiring is functioning properly.
Steps to Fix
If the wiring is damaged, replace the harness. Otherwise, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Possible Effects
Unknown.
Possible Causes
Unknown.
396 / 835
Article #21781 - DMC 993 DMC FW: PCS Current Offset

Too Large fault
Description
End-User Text String: Powertrain Service Required.
This fault occurs when one or more of the
Pole Current Sensors (PCS) has failed or fallen out of calibration. This fault may also occur as a result of a phase
imbalance developing on one of the phases in the motor or motor cable.
Steps to Test
Begin by inspecting the motor cable to Power Electronics Module (PEM) connections for signs of arching.
If there are no signs of arching found, perform a High Potential Testing (HIPOT) and milli-ohm test of the
motor and motor cable. The procedure for a HIPOT can be found in Service Documents under MEM-11-
004 for 2.0 &; 2.5 Roadsters, and MEM-09-012 for 1.5 Roadsters.
Determine if the motor and motor cable pass all of the tests outlined in the procedures.
Steps to Fix
If the motor and motor cable do not pass all of the tests, replace the component(s) causing the HIPOT or
milli-ohm test to fail.
Test-drive and charge the vehicle to confirm the repair.
If they pass, the PCS has likely failed, no field tests may be performed on this component.
The PEM should be replaced
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Test-drive and charge vehicle to confirm the repair.

---
Possible Effects
Unknown.
Possible Causes
Unknown.
397 / 835
Article #21782 - DMC 994 DMC FW: Watchdog timer

reset fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
398 / 835
Article #21783 - DMC 995 DMC FW: TCM Refusal Fault

Description
End-User Text String: Park Lock Problem Vehicle May be Free-Rolling.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
399 / 835
Article #21784 - DMC 996 DMC FW: Unsafe gear

transition fault
Description
End-User Text String: Unsafe Gear Transition - Shift Denied. Vehicle Response: None.
This fault occurs when the drive torque is commanded opposite the vehicle's direction of travel.
Steps to Test
Determine if the
drive torque is commanded opposite the vehicle's direction of travel.
Inspect Drive buttons or shifter (1.5 models) for faulty connections or pinched wires.
Steps to Fix
If there are faulty connections or pinched wires, replace the harnesses as needed. Otherwise, escalate your session
for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
400 / 835
Article #21785 - DMC 997 DMC FW: CAN Rx

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
401 / 835
Article #21786 - DMC 998 DMC FW: CAN Tx

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
402 / 835
Article #21787 - DMC 999 DMC FW: CAN Overrun

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
403 / 835
Article #21983 - HVAC 1400 HVAC: Coolant Pump

UnderCurrent
Description
Trigger: Current less than 1.75 Amps for 60 seconds. End-User Text String: Coolant System Problem. Service
Steps to Test
Check Coolant level for a low amount.
Check for flow through the reservoir.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22601 - 12V HVAC Controller Failure
Article #22602 - Coolant Pump failure
Article #22845 - Wiring Problem between 12V HVAC Controller and Coolant Pump
Article #22885 - Faulty coolant pump less than 3amps
404 / 835

OverCurrent
Description
Trigger: Current greater than 7 Amps. End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
Steps to Test
Check coolant flow and listen for unusual pump operation. Check voltage value through diagnostic tool. If value
is suspect, controller may be reporting incorrectly. Proceed by measuring voltage at coolant pump connector
RHC3, pin A (+) / pin B (-).
Steps to Fix
If voltage is less than 12V, replace coolant pump.
Possible Effects
Unknown.
Possible Causes
Unknown.
405 / 835
Article #21985 - HVAC 1402 HVAC: Coolant OverTemp

Description
Trigger: Glycol Temp greater then 80C. End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
Steps to Test
Review logs for A/C related faults. This fault may be the result of a malfunctioning air conditioning system.
Check to see if this fault has occurred in conjunction with Coolant UnderTemp fault code 1403 or 1443.
Steps to Fix
Check to see if the coolant level is low before pursuing other possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22801 - Malfunctioning Coolant Temp Sensor
Article #28704 - Insufficient Coolant Flow
406 / 835
Article #21986 - HVAC 1403 HVAC: Coolant UnderTemp

Description
Trigger: Glycol Temp less than -25C. End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
Steps to Test
Check to see if this fault occurred in conjunction with Coolant OverTemp fault code 1402 or 1442.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22605 - Battery coolant heater failure
Article #22823 - Cold Ambient Temperature
Article #22824 - Damaged Harness FHC49 to 12V HVAC Controller
407 / 835
Article #21987 - HVAC 1404 HVAC: Ambient OverTemp

Description
Trigger: Ambient Temp > 80C. End-User Text String: Heating/Ventilation/AC Service required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
408 / 835
Article #21988 - HVAC 1405 HVAC: Ambient UnderTemp

Description
Trigger: Ambient Temp <-25C. End-User Text String: Heating/Ventilation/AC Service required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
409 / 835
Article #21989 - HVAC 1406 HVAC: Outlet UnderTemp

Description
Trigger: Outlet Temp < -25C. End-User Text String: Heating/Ventilation/AC. Service required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
410 / 835
Article #21990 - HVAC 1407 HVAC: Outlet OverTemp

Description
Alert Trigger: Outlet Temp > 83°C. End-User Text String: Heating / Ventilation / AC. Service required. Vehicle
Response: None.
This alert indicates a failed or disconnected cabin outlet air temp sensor.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22600 - 12V HVAC Assembly failure
411 / 835
Article #21991 - HVAC 1408 HVAC: Inlet UnderTemp

Description
Trigger: Inlet Temp < -25C. End-User Text String: Heating/Ventilation/AC Service required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
412 / 835
Article #21992 - HVAC 1409 HVAC: Inlet OverTemp

Description
Trigger: Inlet Temp > 80C. End-User Text String: Heating/Ventilation/AC Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
413 / 835
Article #21993 - HVAC 1410 HVAC: Blower UnderCurrent

Description
Trigger: current < 25% of nominal. End-User Text String: Heating/Ventilation/AC. Service required. Vehicle
Response: None.
This fault occurs when cabin fan current is less than 25% of nominal. This may indicate a failing or damaged cabin
fan or an issue with the current sensor in the 12V HVAC controller.
Steps to Test
Refer to Article 22603 for instructions on troubleshooting the 12V HVAC controller.
Refer to Article 23037 for instructions on troubleshooting the cabin fan.
Steps to Fix
As replacement of the 12V HVAC controller is relatively easy in comparison to cabin fan replacement; it is
recommended to replace the 12V HVAC controller and reassess.
If fault is still present proceed with replacement of the cabin fan.
Possible Effects
Unknown.
Possible Causes
Article #22603 - HVAC 12V Controller failure
Article #23037 - Faulty Cabin Fan
414 / 835
Article #21994 - HVAC 1411 HVAC: Blower OverCurrent

Description
Trigger: current > twice nominal. End-User Text String: Heating/Ventilation/AC. Service required. Vehicle Response:
None.
This fault occurs when the cabin fan current is greater than twice the nominal value (condition may have blown
fuse #3). This fault usually indicates a blocked or seized cabin fan.
Steps to Test
Inspect cabin fan intake in the front grille of the vehicle for blockage or debris.
If no blockage or debris is found, inspect fan connections FHC74-1 and FHC74-2, as well as 12V HVAC
controller fans for corrosion or signs of excessive resistance.
Steps to Fix
If all connections and wiring appear normal; the cabin fan has likely failed and will require replacement.
Possible Effects
Unknown.
Possible Causes
Unknown.
415 / 835
Article #21995 - HVAC 1412 HVAC: Low Pressure

Description
Trigger: Pressure <= 2bar (29psi). End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
Several Roadster 2.0 vehicles have been identified with frequent low refrigerant pressure faults reported while the
HVAC appeared to be performing well enough to cool the battery pack and cabin. It was discovered that the
pressure transducer was being affected by noise from the HVAC condenser fans where the supply power to the
transducer was dropping momentarily below the minimum supply voltage and the transducer power was shut
down. In order to correct this issue a capacitor is added per this procedure to filter this noise and prevent the
fault described above.
Steps to Test
1. Determine if the vehicle is a 2.0 Roadster.
2. Check for extreme low temperatures in log.
3. Check refrigerant pressure using gauges and Diagnostic Tool.
4. If the refrigerant system pressure is low, then this is your issue.
Steps to Fix
1. If the vehicle is determined to be a 2.0 Roadster and the HVAC appears to be functioning properly, refer to
Service Bulletin TSB-09-17-009.
2. If it is determined that a recovery and recharge of the refrigerant is necessary, please reference the Service
Manual procedure: 18 - HEATING, VENTILATION, AIR CONDITIONING (HVAC) - FRT No: 18033302
Possible Effects
Unknown.
{44368 - HVAC failure
Article #21996 - HVAC 1413 HVAC: High Pressure

Description
416 / 835
Alert Trigger: Pressure greater than or equal to 28bar (406psi). End-User Text String: Coolant System Problem.
Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22896 - Poor Air Flow Over Condenser
Article #22897 - Faulty Solenoid
Article #22928 - Faulty Fan Control Module in Roadster 1.5
Article #22931 - Faulty 400V Controller related to fuse #12
417 / 835
Article #21997 - HVAC 1414 HVAC: Thermostat Stuck

Shut
Description
Trigger: While ESS solenoid powered, and air temp < 0C and thermostat is closed for 6 minutes. End-User Text
String: Heating/Ventilation/AC. Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
418 / 835
Article #21998 - HVAC 1415 HVAC: Thermostat Stuck

Open
Description
Alert Trigger: While Energy Storage System (ESS) solenoid is powered, the air temperature is >8°C, and the
thermostat is open for 6 minutes. End-User Text String: Heating / Ventilation / AC Service required. Vehicle
Response: None.
The cabin Heating, Ventilation, Air-Conditioning (HVAC) may be disabled while the ESS receives full cooling
capacity. This alert can be set if the ambient air temperature is high and the vehicle is being driven hard,
increasing the cooling needs of the battery beyond the 6 minute threshold.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #30732 - ESS requires cooling
419 / 835
Article #21999 - HVAC 1416 HVAC: Load Shed Timeout

Description
Trigger: Load shed detected for greater than 20 seconds. End-User Text String: Low Power System. Service
Required. Vehicle Response: None.
Load shed feature is designed to shed unnecessary accessory loads in the event of ABS activation. Power to the
HVAC system and 12V aux power socket will be lost in the event of load shed.
Steps to Test
If load shedding is suspected, check the voltage at the 12V Auxiliary Power socket. It is also possible that
High Intensity Discharge (HID) headlamps or other aftermarket accessories may cause this fault. Determine
if there are any aftermarket accessories present.
If it is determined that there are aftermarket accessories attached, detach the HID headlamps and
accessories, and check for a fault.
Steps to Fix
If the fault is resolved by detaching the headlamps or accessories, no further investigation is needed. Otherwise,
pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22616 - Aftermarket accessories can cause interference with the CAN-bus
Article #22791 - Faulty HID headlamps
Article #22798 - FHC Harness
Article #22799 - Faulty FHC Connection
Article #22800 - Failed ABS Release
Article #23021 - Poor connection/blown Fuse 23
Article #23024 - Faulty Switchpack related to Fuse 23
420 / 835
Article #22000 - HVAC 1417 HVAC: Compressor Low

Speed
Description
Trigger: Compressor unable to reach setpoint. End-User Text String: Coolant System Problem. Service required.
Steps to Test
Force compressor on using the MTS-2/Linux-based Engineering Tool. Observe compressor behavior. Check high
voltage to controller using Heating, Ventilation, Air-conditioning (HVAC) fake plug.
Steps to Fix
If behavior observed is not as expected, replace compressor controller.
Possible Effects
Unknown.
Possible Causes
Unknown.
421 / 835
Article #22001 - HVAC 1418 HVAC: Compressor Stalled

Description
Trigger: Compressor not turning. End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
This fault occurs when the 12V controller detects that the A/C compressor is not turning when commanded
on.
This fault is usually the symptom of another failure in the HVAC system such as:
Refrigerant over or under charge
Failed condenser fans
Vehicle not equipped with fan shroud
Ceased compressor
400V controller failure
Steps to Test
1. Pull vehicle logs and review for other related HVAC faults that may point toward the root cause.
2. Recover and recharge refrigerant to manufacturer's specification. Proper recovery and recharge instructions
can be found in the Service Manual. Please reference the Service Manual procedure: 18 - HEATING,
VENTILATION, AIR CONDITIONING (HVAC) - FRT No: 18033302 .
Steps to Fix
If fault persists and there are no other related HVAC faults present; escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
422 / 835
Article #22002 - HVAC 1419 HVAC: Compressor Startup

Failed
Description
Trigger: Compressor not reaching startup setpoint. End-User Text String: Coolant System Problem. Service
Steps to Test
Check high voltage to controller using Heating, Ventilation, Air-conditioning (HVAC) fake plug.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
423 / 835
Article #22003 - HVAC 1420 HVAC: Compressor

OverCurrent
Description
Trigger: Current > 60A. End-User Text String: Coolant System Problem. Service required. Vehicle Response: None.
Steps to Test
Force compressor on using the MTS-2/Linux-based Engineering Tool. Observe compressor behavior. Check high
voltage to controller using Heating, Ventilation, Air-conditioning (HVAC) fake plug.
Steps to Fix
If behavior observed is not as expected, replace compressor controller .---
Possible Effects
Unknown.
Possible Causes
Unknown.
424 / 835

Controller UnderVoltage
Description
Trigger: Voltage < 60V. End-User Text String: Coolant System Problem. Service required. Vehicle Response: None.
Steps to Test
Check high voltage controller using Heating, Ventilation, Air-Conditioning (HVAC) fake plug.
Steps to Fix
Replace compressor controller.
Possible Effects
Unknown.
Possible Causes
Unknown.
425 / 835

Controller OverVoltage
Description
Trigger: Voltage > 420V. End-User Text String: Coolant System Problem. Service required. Vehicle Response: None.
Steps to Test
Check high voltage controller using Heating, Ventilation, Air-Conditioning (HVAC) fake plug.
Steps to Fix
Replace compressor controller.
Possible Effects
Unknown.
Possible Causes
Unknown.
426 / 835

Overheated
Description
Trigger: Compressor Temperature > 120C. End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
427 / 835

Controller Overheated
Description
Trigger: Controller Temperature > 100C. End-User Text String: Coolant System Problem. Service required. Vehicle
Response: None.
Steps to Test
Steps to Fix
Upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
428 / 835
Article #22008 - HVAC 1425 HVAC: Low current pump

failure
Description
Alert Trigger: Pump current < 1A. End-User Text String: Critical Battery Error. Contact Tesla Service. Vehicle
Response: None.
The pump is commanded on, however, a low pump current draw is observed by the controller. This indicates
there is a problem with the pump, which may be malfunctioning.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
429 / 835
Article #22009 - HVAC 1426 HVAC: High current pump

failure
Description
Alert Trigger: Pump Current > 8A. End-User Text String: Critical Battery Error. Contact Tesla Service. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #31861 - Coolant pump leak
430 / 835
Article #22010 - HVAC 1427 HVAC: Compressor Speed

Limited Range
Description
Trigger: Avg. Compressor Current > 10 amps or Controller temp > 88C. End-User Text String: Coolant System
Problem. Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
431 / 835
Article #22011 - HVAC 1428 HVAC: Consolidated

Compressor Fault(s)
Description
Alert Trigger: One of the compressor faults triggered after filtering. End-User Text String: Coolant System Problem.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
432 / 835
Article #22012 - HVAC 1429 HVAC: No HV Controller

Clock Detected
Description
Trigger: No Clock detected greater than 30 seconds. End-User Text String: Coolant System Problem. Service
Symptoms include the following:
Vehicle does not start

Contactors do not close
Red LED on 400V HVAC controller is not illuminated
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22786 - Faulty 400V HVAC Controller-400V HVAC controller simulator (TPN 6005456)
Article #22787 - PTC heater and A/C compressor do not function-Faulty 12V HVAC Controller
433 / 835
Article #22013 - HVAC 1430 HVAC: Temp Sensor Failed

Description
Alert Trigger: Cabin Outlet Temp > 92°C and is outside of the expected range. End-User Text String: Coolant
System Problem. Service required. Vehicle Response: None.
This alert indicates a failed or disconnected cabin outlet air temperature sensor.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
434 / 835
Article #22014 - HVAC 1431 HVAC: Spare fault

Description
End-User Text String: Coolant System Problem Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
435 / 835
Article #22015 - HVAC 1432 HVAC: Pump Current Out Of

Range
Description
Trigger: While coolant heater is running during charge, pump current less than 1.4 or greater than 4.6 amps. End-
User Text String: Coolant System Problem. Service required. Vehicle Response: None.
This fault occurs when the HVAC pump current draw is less than 1.4A when the battery heater is activated.
Steps to Test
Note: because the fault can only occur during battery heating, all testing should be done when battery heating is
active.
Begin by inspecting the battery coolant level and reservoir return flow.
Determine the sufficiency of the return flow.
Check to see if the pump is functioning, and that it can be actuated by the MTS-2 Tool.
Inspect the coolant pump connections from the coolant pump to the 12V controller.
Examine wiring connections: FHC49-H1, RHC3-1, RHC32-1, RHC3-2, RHC32-2 and the front ground post for
poor connections, corrosion, or harness damage.
Steps to Fix
If the coolant lines or wiring connections are kinked, corroded, damaged, or have poor connections, repair
as needed.
Possible Effects
Unknown.
Possible Causes
436 / 835
Article #22016 - HVAC 1433 HVAC: Coolant Too Hot

Description
Trigger: When heater running during charge, Coolant Temp >52C. End-User Text String: Coolant System Problem.
Steps to Test
Upload logs and escalate the session for assistance.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
437 / 835
Article #22017 - HVAC 1434 HVAC: Coolant Heater Failed

Description
Alert Trigger: When coolant heater is on during charge and the ESS average temperature is not increased by 1°C
for greater than 15 minutes. End-User Text String: Coolant System Problem. Service required. Vehicle Response:
None.
This alert will trigger when the battery minimum brick temperature has dropped below 3°C, the vehicle is plugged
into a charger, and battery heating is required but is not received. If the battery average temperature does not
increase by 1°C after 15 minutes of being plugged in, this alert will be set.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #32729 - Blown ESS Heater fuse
Article #32731 - Kinked coolant lines
438 / 835
Article #22018 - HVAC 1435 HVAC: Insufficient Coolant

Flow
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
439 / 835

UnderCurrent
Description
Trigger: Current < 1.75 Amps for 60 seconds. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
This fault code has been removed/altered/or displays differently in newer firmware releases. Update firmware
before proceeding.
Check Coolant level to determine if it is low.

Check for flow through the reservoir.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22885 - Faulty coolant pump less than 3amps
440 / 835

OverCurrent
Description
Trigger: Current > 7 Amps. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
441 / 835
Article #22021 - HVAC 1442 HVAC: Coolant OverTemp

Description
Trigger: Glycol Temp greater than 80C. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Review logs for A/C related faults. This fault may be the result of a malfunctioning air conditioning system.
Check to see if this fault has occurred in conjunction with Coolant UnderTemp fault code 1403 or 1443.
Steps to Fix
Check to see if the coolant level is low before pursuing other possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
442 / 835
Article #22022 - HVAC 1443 HVAC: Coolant UnderTemp

Description
Trigger: Glycol Temp less than -25C. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Check to see if this fault occurred in conjunction with Coolant OverTemp fault code 1402 or 1442.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22823 - Cold Ambient Temperature
Article #22824 - Damaged Harness FHC49 to 12V HVAC Controller
443 / 835
Article #22023 - HVAC 1444 HVAC: Ambient Temp

Sensor Fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
444 / 835
Article #22024 - HVAC 1447 HVAC: Outlet OverTemp

Description
Trigger: Outlet Temp > 83C. End-User Text String: Coolant System Problem Service required. Vehicle Response:
None.
Fault 1447 and 1470 often appear in conjunction. These fault codes indicate a failed or disconnected cabin outlet
air temp sensor.
Steps to Test
To test for a failed sensor, inhibit the APS and disconnect connector FHC81 located on the top left side of
the Heating, Ventilation, Air-Conditioning (HVAC) assembly. Using a digital multi-meter, measure the
resistance between pins A and B of the FHC81 connector (the HVAC assembly side). Determine whether the
measurement indicates a short, open loop, or a value that would appear to be incorrect. For reference; at
25C expected resistance would be 10k ohms, at 0C resistance would be 32.6k ohms and at 40C resistance
would be 5.3k ohms.
Inspect wiring connections between 12V HVAC controller and the HVAC assembly, particularly FHC50 and
FHC81, for damaged pins, corrosion, shorts, or otherwise faulty or damaged wiring.
Steps to Fix
If wiring or connections appear to be faulty or damaged, repair as needed. Otherwise, pursue possible
causes to investigate further.
If the fault does not clear after the repairs have been completed, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
445 / 835
Article #22025 - HVAC 1448 HVAC: Evap Outlet

UnderTemp
Description
Trigger: Inlet Temp < -25C. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
446 / 835
Article #22026 - HVAC 1450 HVAC: Blower UnderCurrent

Description
Trigger: Current < 25% of nominal. End-User Text String: Debug Only. Vehicle Response: None.
Cabin_Fan_Over_Undercurrent_1-This fault occurs when cabin fan current is less than 25% of nominal. This may
indicate a failing or damaged cabin or an issue with the current sensor in the 12V Heating, Ventilation, Air-
Conditioning (HVAC) controller.
Steps to Test
Steps to Fix
As replacement of the 12V HVAC controller is relatively easy in comparison to cabin fan replacement; it is
recommended to replace the 12V HVAC controller and reassess. If fault is still present, proceed with replacement
of the cabin fan.
Possible Effects
Unknown.
Possible Causes
Unknown.
447 / 835
Article #22027 - HVAC 1451 HVAC: Blower OverCurrent

Description
Trigger: Current > twice nominal. End-User Text String: Debug Only. Vehicle Response: None.
Cabin_Fan_Over_Current_1-This fault occurs when the cabin fan current is greater than twice the nominal value
(condition may have blown fuse #3). This fault usually indicates a blocked or seized cabin fan.
Steps to Test
Begin by inspecting cabin fan intake in the front grille of the vehicle for blockage or debris. If none is found,
inspect fan connections FHC74-1 and FHC74-2, as well as 12V Heating, Ventilation, Air-Conditioning (HVAC)
controller fans for corrosion or signs of excessive resistance.
Steps to Fix
If all connections and wiring appears normal; the cabin fan has likely failed and will require replacement.
Possible Effects
Unknown.
Possible Causes
Unknown.
448 / 835
Article #22028 - HVAC 1452 HVAC: Low Pressure

Description
Trigger: Pressure <= 2bar (29psi). End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
449 / 835
Article #22029 - HVAC 1453 HVAC: High Pressure

Description
Trigger: Pressure >= 28bar (406psi). End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Pull the coolant out and measure the amount present. Put the right amount back in (if more than the
desired amount was present).
The alert should no longer be triggered.
Ensure all applicable service campaigns (found in http://service.teslamotors.com/documents) have been
completed:
Fan shroud update, as seen in SVC-10-18-010
Pressure reduction (2.0 only), as seen in TSB-09-17-009
Condenser fan fuse upgrade (2.0 only), as seen in TSB-10-17-004
Steps to Fix
Complete applicable service bulletins and reevaluate HVAC operation.
Possible Effects
Unknown.
Possible Causes
Article #22896 - Poor Air Flow Over Condenser
Article #22928 - Faulty Fan Control Module in Roadster 1.5
Article #22931 - Faulty 400V Controller related to fuse #12
450 / 835
Article #22030 - HVAC 1455 HVAC: Pressure Sensor Fail

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
451 / 835
Article #22031 - HVAC 1456 HVAC: SWP Load Shed Error

Description
Trigger: Load shed detected for >20 seconds. End-User Text String: Power System Service Required. Vehicle
Response: None.
Load shed feature is designed to shed unnecessary accessory loads in the event of ABS activation. Power to the
HVAC system and 12V aux power socket will be lost in the event of load shed.
Steps to Test
If load shedding is suspected, check the voltage at the 12V Auxiliary Power socket. It is also possible that
High Intensity Discharge (HID) headlamps or other aftermarket accessories may cause this fault. Determine
if there are any aftermarket accessories present.
If it is determined that there are aftermarket accessories attached, detach the HID headlamps and
accessories, and check for a fault.
Steps to Fix
If the fault is resolved by detaching the headlamps or accessories, no further investigation is needed. Otherwise,
pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #23021 - Poor connection/blown Fuse 23
452 / 835
Article #22032 - HVAC 1457 HVAC: Compressor 410

Timeout
Description
Trigger: Comms Fault. End-User Text String: Debug Only. Vehicle Response: None.
This fault occurs when the Heating, Ventilation, Air-Conditioning (HVAC) compressor is having difficulty
interpreting CAN messages sent from the 12V controller. The 410 message communicates compressor demand.
Steps to Test
Inspect CAN high and low connections to the compressor and 12V controller at FHC130-2, FHC130-3, FHC1-R3,
and FHC1-P3 looking for damage, poor connection, or corrosion.
If none is noted proceed to testing CAN with multi-meter.
Steps to Fix
Possible Causes
Article #22289 - Damage or corrosion at the compressor
Article #22290 - Damage or corrosion at the CAN high/low connection to the compressor
Article #22291 - CAN communication problem with compressor
Possible Causes
Unknown.
453 / 835
Article #22033 - HVAC 1458 HVAC: Compressor 7D

Timeout
Description
Trigger: Comms Fault. End-User Text String: Debug Only. Vehicle Response: None.
interpreting CAN messages sent from the 12V controller. The 7D message communicates key state to the
compressor.
Steps to Test
Inspect CAN high and low connections to the compressor and 12V controller at FHC130-2, FHC130-3, FHC1-R3,
and FHC1-P3 looking for damage, poor connection or corrosion. If none is noted proceed to testing CAN with
multi-meter.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22289 - Damage or corrosion at the compressor
Article #22290 - Damage or corrosion at the CAN high/low connection to the compressor
Article #22291 - CAN communication problem with compressor.
454 / 835
Article #22034 - HVAC 1459 HVAC: Compressor Electric

Fault
Description
Trigger: Compressor Failure. End-User Text String: Debug Only. Vehicle Response: None. HVAC: Compressor
Electric Fault
Steps to Test
Steps to Fix
If this fault has occurred; please upload logs and escalate

Possible Effects
Unknown.
Possible Causes
Unknown.

OverCurrent
Description
Steps to Test
Steps to Fix
455 / 835
Possible Effects
Unknown.
Possible Causes
Unknown.
456 / 835

UnderVoltage
Description
End-User Text String: Debug Only Vehicle Response: None.
Steps to Test
Inspect 400V Heating, Ventilation, Air-Conditioning (HVAC) controller connections. Switch the ignition key on to
see if the red LED on the 400V controller illuminates
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22368 - Red LED on 400V HVAC controller illuminates while investigating HVAC: Compressor
UnderVoltage
Article #22369 - Red LED on 400V HVAC controller fails to illuminate while investigating HVAC: Compressor
UnderVoltage
457 / 835
Article #22037 - HVAC 1462 HVAC: Compressor Over

Voltage
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
458 / 835

OverTemp
Description
This fault may occur due to insufficient air-flow over the condenser during charge or drive.
Steps to Test
Before beginning diagnosis, check condenser for an updated fan shroud, if the shroud has not been installed
follow SVC-10-18-010 in Service Documents for the installation procedure. In most cases, installation of the fan
shroud will alleviate the fault.
If the fan shroud is already in place, ensure the condenser is free of obstruction and debris.
Verify that the condenser fans are functioning properly.
Check the condenser fan fuse, (fuse #12 labeled "Radiator Fans") in the fuse panel.
Verify that the refrigerant charge is at 750g, as per SVC-10-18-007 in Service Documents.
Steps to Fix
If the fuse is determined to be blown, replace it with a 30 amp fuse, as per TSB-10-17-004 in Service
Documents. Recheck the condenser fan operation.
Evacuate and refill the refrigerant system, as per SVC-10-18-007 in Service Documents, and recheck compressor
operation.
If procedures above do not remedy the fault, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
459 / 835
460 / 835

Controller Electric Fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
461 / 835
Article #22040 - HVAC 1465 HVAC: Low current pump

fault
Description
Trigger: Pump current < 1A. End-User Text String: Coolant System Problem Charging restricted to 50%. Vehicle
Response: Charge limited to Storage Mode level.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
462 / 835
Article #22041 - HVAC 1466 HVAC: High current pump

failure
Description
Trigger: Pump Current > 8A. End-User Text String: Coolant System Problem Charging restricted to 50%. Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
463 / 835
Article #22042 - HVAC 1467 HVAC: Compressor 410

Invalid
Description
This fault occurs when the Heating, Ventilation, Air-conditioning (HVAC) compressor is having difficulty
interpreting CAN messages sent from the 12V controller. The 410 message communicates compressor demand.
Steps to Test
Begin by inspecting CAN high and low connections to the compressor and 12V controller at FHC130-2,
FHC130-3, FHC1-R3, and FHC1-P3 for damage, poor connection, or corrosion.
Using a multi-meter tool, record a trace of CAN traffic on bus 4 while altering compressor demand.
Steps to Fix
After inspecting the CAN high and low connections to the compressor and 12V controller, repair as needed. If
nothing is found in the inspection, escalate your session for assistance; include recorded CAN traces in the
diagnostic case.
Possible Effects
Unknown.
Possible Causes
Unknown.
464 / 835
Article #22043 - HVAC 1468 HVAC: Compressor 7D

Invalid
Description
interpreting CAN messages sent from the 12V controller. The 7D message communicates key state to the
compressor.
Steps to Test
Begin by inspecting CAN high and low connections to the compressor and 12V controller at FHC130-2,
FHC130-3, FHC1-R3, and FHC1-P3 for damage, poor connection, or corrosion.
Using a multi-meter tool record a trace of CAN traffic on bus 4. Alter key states while operating the compressor.
Steps to Fix
After inspecting the CAN high and low connections to the compressor and 12V controller, repair as needed. If
nothing is found in the inspection, escalate your session for assistance; include recorded CAN traces in the
diagnostic case.
Possible Effects
Unknown.
Possible Causes
Unknown.
465 / 835
Article #22044 - HVAC 1469 HVAC: Compressor Comms

Timeout
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
466 / 835
Article #22045 - HVAC 1470 HVAC: Temp Sensor Fault

Description
Trigger: Cabin Outlet Temp greater than 92C; outside of expected range. End-User Text String: Debug Only.
Fault 1447 and 1470 often appear in conjunction. These fault codes indicate a failed or disconnected cabin outlet
air temp sensor.
Steps to Test
To test for a failed sensor, inhibit the APS and disconnect connector FHC81 located on the top left side of
the Heating, Ventilation, Air-Conditioning (HVAC) assembly. Using a digital multi-meter, measure the
resistance between pins A and B of the FHC81 connector (the HVAC assembly side). Determine whether the
measurement indicates a short, open loop, or a value that would appear to be incorrect. For reference; at
25C expected resistance would be 10k ohms, at 0C resistance would be 32.6k ohms and at 40C resistance
would be 5.3k ohms.
Inspect wiring connections between 12V HVAC controller and the HVAC assembly, particularly FHC50 and FHC81,
for damaged pins, corrosion, shorts, or otherwise faulty or damaged wiring.
Steps to Fix
If wiring or connections appear to be faulty or damaged, repair as needed. Otherwise, pursue possible
If the fault does not clear after the repairs have been completed, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
467 / 835
Article #22046 - HVAC 1471 HVAC: Compressor DTC

Comms Timeout
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
468 / 835
Article #22047 - HVAC 1472 HVAC: Pump Current Out Of

Range
Description
Trigger: While coolant heater is running during charge, pump current less than 1.0 or greater than 3.25 amps.
This fault occurs when the Heating, Ventilation, Air-Conditioning (HVAC) pump current draw is less than 1.4A
when the battery heater is activated.
Steps to Test
Note: because the fault can only occur during battery heating, all testing should be done when battery heating is
active.
Begin by inspecting the battery coolant level and reservoir return flow.
Determine the sufficiency of the return flow.
Check to see if the pump is functioning, and that it can be actuated by the MTS-2.
Inspect the coolant pump connections from the coolant pump to the 12V controller. Examine wiring connections:
FHC49-H1, RHC3-1, RHC32-1, RHC3-2, RHC32-2 and the front ground post for poor connections, corrosion, or
harness damage.
Steps to Fix
If the coolant lines or wiring connections are kinked, corroded, damaged, or have poor connections, repair
as needed.
Possible Effects
Unknown.
Possible Causes
469 / 835
470 / 835
Article #22048 - HVAC 1473 HVAC: Coolant Too Hot

Description
Trigger: When heater running during charge, Coolant Temp greater than 52C. End-User Text String: Debug Only.
Steps to Test
Check for sufficient coolant in the reservoir.
Steps to Fix
If there is sufficient coolant in the reservoir, escalate your session for assistance. Otherwise, add coolant, and
verify that the fault has cleared.
If the fault has not cleared, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
471 / 835
Article #22049 - HVAC 1474 HVAC: Coolant Heater Fault

Description
Alert Trigger: When coolant heater on during charge, the Energy Storage System (ESS) average temperature not
increased by 1°C for greater than 15 minutes. End-User Text String: Coolant System Problem. Service required.
This alert will trigger when the battery minimum brick temperature has dropped below 3°C, the vehicle is plugged
into a charger, and battery heating is required but is not received. If the battery average temperature does not
increase by 1°C after 15 minutes of being plugged, this alert will be set.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #32729 - Blown ESS Heater fuse
Article #32731 - Kinked coolant lines
472 / 835
Article #22050 - HVAC 1475 HVAC: Insufficient Coolant

Flow
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
473 / 835
Article #21656 - IP 700 Brake fluid low

Description
Trigger: Brake Fluid Low Switch. End-User Text String: Brake fluid low. Vehicle Response: None.
This fault occurs when the brake fluid is below normal operating level or there is damage to the brake reservoir
filler cap sensor.
Steps to Test
Check the level of the brake fluid.
Remove the reservoir cap and inspect that the cap's float freely moves up and down.
Inspect the wire connections to the top of the reservoir cap, if the connections are secure, clean, and free of
damage proceed to conduct a resistance value check using a DMM. The measured resistance between the two
pins on the cap should read "open loop" when the float is depressed. If the float were to drop indicating a low
fluid level the resistance would read .2 to .3 ohms.
Steps to Fix
Top off the brake reservoir with approved brake fluid. Be sure to inspect the brake system for possible leaks.
Retest.
If the reservoir's float moves freely, replace the reservoir cap.

---
Possible Effects
Unknown.
Possible Causes
Unknown.
474 / 835
Article #22254 - Low Battery Capacity / Range

Description
End-User Text String: Alert's end-user text not yet specified. Vehicle Response:
Steps to Test
Determine the balance level of the battery pack.
If the battery pack balance level is above 4%, perform a Battery Bleed Test as per SB-12-16-002 in
the Service Documents.
If the battery pack balance level is below 4%, determine if the decrease occurred after a firmware
update.
Steps to Fix
If the battery fails the Battery Bleed Test, escalate your session for assistance. Otherwise, pursue possible
If it is determined that the decrease occurred after a firmware update, newer firmware versions contain
more accurate algorithms for calculating vehicle range. As a result, it may appear that vehicle range has
decreased when in fact it has not. This is considered expected behavior.
If it is determined that the decrease was not related to a firmware update, determine the Computed Amp-
hour Capacity(CAC) of the battery. Escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Article #22998 - Range decrease after Battery Bleed Test
Article #31869 - "Charging completed" at low SOC
Article #39452 - Brick-Voltage-Imbalance or range concerns after 3.0 upgrade
475 / 835
Article #22094 - PM 1640 PM: Invalid Pedal Current fault

Description
Trigger: Motor current not valid for pedal position. End-User Text String: Powertrain Problem Restart When Safe.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
476 / 835
Article #22095 - PM 1641 PM: Current in Neutral fault

Description
Trigger: Current > 50A while vehicle in Neutral. End-User Text String: Powertrain Problem. Restart When Safe.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
477 / 835
Article #22096 - PM 1642 PM: Cruise Not Off fault

Description
Trigger: DMC reports Cruise active when PM thinks it should be off - Off button pressed; brake pedal pressed;
speed < 26mph; gear change; vehicle in R or N; Cruise not set. End-User Text String: Motor Controller error
Service required. Vehicle Response: Vehicle stops immediately.
Steps to Test
Steps to Fix
If this fault has occurred, upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
478 / 835
Article #22097 - PM 1643 PM: Torque Reverse fault

Description
Trigger: Motor torque direction does not match gear selected. End-User Text String: Powertrain Problem Restart
When Safe. Vehicle Response: Vehicle stops immediately.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
479 / 835
Article #22098 - PM 1644 PM: Invalid Shift Request fault

Description
Trigger: No gear selected while ESS contactors closed. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
480 / 835
Article #22099 - PM 1645 PM: Gear Selector Comms

Fault
Description
Trigger: Invalid Shift Clock from Gear Selector. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
481 / 835
Article #22100 - PM 1646 PM: No Shifter Clock Detected

fault
Description
Trigger: No shifter clock dectedted from DMC. End-User Text String: Powertrain Problem Restart When Safe.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
482 / 835
Article #22101 - PM 1647 PM: Code CRC Error fault

Description
Trigger: Warning Only. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Firmware failure.
Steps to Fix
Escalate your session for assistance. ---
Possible Effects
Unknown.
Possible Causes
Unknown.
483 / 835
Article #22102 - PM 1648 PM: Lost VMS comms fault

Description
Trigger: No messages from VMS > 8sec. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
If accompanied with Digital Motor Control (DMC) fault, troubleshoot with DMC test.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
484 / 835
Article #22103 - PM 1649 PM: Lost ABS Comms fault

Description
Trigger: No CAN messages received from ABS controller. End-User Text String: Debug Only. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
485 / 835
Article #22104 - PM 1650 PM: Lost DMC Comms fault

Description
Trigger: No CAN message received from DMC. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
486 / 835
Article #22105 - PM 1651 PM: ABS Error fault

Description
Trigger: ABS reports one or more invalid wheel speeds > 10ms. End-User Text String: Debug Only. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
487 / 835
Article #22106 - PM 1652 PM: PCS Error fault

Description
Trigger: Ia,b offset > 10A OR Iline offeste > 5A OR Vline offset > 5V. End-User Text String: Debug Only. Vehicle
Response: None.
This fault occurs when one or more of the
Pole Current Sensors (PCSs) has failed or fallen out of calibration. This fault may also occur as a result of a phase
imbalance developing on one of the phases in the motor or motor cable.
Steps to Test
Inspect the motor cable to Power Electronics Module (PEM) connections for signs of arching.
If no signs of arching are found, perform a High Potential Testing (HIPOT) and milli-ohm test of the motor
and motor cable as per MEM-09-012 found in https://service.teslamotors.com/documents.
Determine if the the motor and motor cable pass all tests.
Steps to Fix
If the motor and motor cable pass, the PCS has likely failed. No field tests may be performed on this
component.
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203).
Otherwise, replace the component causing the HIPOT or milli-ohm test to fail.
Test drive and charge vehicle to confirm repair.

---
Possible Effects
Unknown.
Possible Causes
Unknown.
488 / 835
Article #22107 - PM 1653 PM: CAN Error fault

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
489 / 835
Article #22108 - PM 1654 PM: Accelerator Error fault

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
490 / 835
Article #22109 - PM 1655 PM: Accelerator Ratio Error

fault
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
491 / 835
Article #22110 - PM 1656 PM: Invalid Pedal Current

warning
Description
End-User Text String: Motor Controller error Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
492 / 835
Article #22111 - PM 1657 PM: Current in Neutral

warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
493 / 835
Article #22112 - PM 1658 PM: Cruise Not Off warning

Description
Steps to Test
Determine if the vehicle is running the latest firmware.
Determine if the vehicle's speed was less than 30mph/48km/h or nearing the upper limit of vehicle
capabilities when the cruise control canceled.
Determine if the key switch is providing the "key on" signal.
Determine if the stalk switch operation is normal.
Steps to Fix
If the firmware is a previous version, update to the latest firmware.
If the vehicle was at a speed less than 30mph/48km/h or nearing the upper limit of vehicle
capabilities when the cruise control canceled, this is expected behavior. Otherwise, check the brake
switch &; wiring for damage and repair as needed.
If the key switch is not providing the "key on" signal, inspect the switch and associated wiring for
damage/loose connections, and repair/replace as needed.
If the stalk switch is not operational, inspect and repair as needed. Otherwise, escalate your session
for assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
494 / 835
Article #22113 - PM 1659 PM: Torque Reverse warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
495 / 835
Article #22114 - PM 1660 PM: Invalid Shift Request

warning
Description
Trigger: No gear selected while ESS contactors closed > 250ms. End-User Text String: Debug Only. Vehicle
Response: None.
This warning is thrown when the shift lever position is invalid and the gear selection is unknown for greater than
250 milliseconds. This can happen normally when the user holds the shift lever in between gears.
Steps to Test
Inspect the gear selector for damage and normal actuation.
Steps to Fix
If the gear selector is damaged, replace (Part# 6004192).
If the gear selector is in good working order, and the vehicle will not enter any gear, this fault usually points to an
internal problem with the switchpack.
Possible Effects
Unknown.
Possible Causes
496 / 835
Article #22115 - PM 1661 PM: Shifter Error warning

Description
Trigger: Invalid shift clock. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
497 / 835
Article #22116 - PM 1662 PM: No Shifter Clock Detected

warning
Description
Trigger: No shifter clock detected from DMC. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
498 / 835
Article #22117 - PM 1663 PM: Code CRC Error warning

Description
Trigger: PM Software problem. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Firmware failure.<br
Steps to Fix
Steps to Fix
If this fault has occurred, upload logs and escalate your session for assistance. ---
Possible Effects
Unknown.
Possible Causes
Unknown.
499 / 835
Article #22118 - PM 1664 PM: Lost VMS comms warning

Description
Trigger: No messages from VMS > 8sec. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
500 / 835
Article #22119 - PM 1665 PM: Lost ABS Comms warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
501 / 835
Article #22120 - PM 1666 PM: Lost DMC Comms

warning
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
502 / 835
Article #22121 - PM 1667 PM: ABS Error warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
503 / 835
Article #22122 - PM 1668 PM: PCS Error warning

Description
PCS_1-This fault occurs when one or more of the PCSs (Pole Current Sensor) has failed or fallen out of calibration.
This fault may also occur as a result of a phase imbalance developing on one of the phases in the motor or motor
cable.
Steps to Test
Begin by inspecting the motor cable to Power Electronics Module (PEM) connections for signs of arching. If no
signs of arching are found, perform a High Potential Testing (HIPOT) and milli-ohm test of the motor and motor
cable, as per MEM-09-012 in Service Documents. Determine if the motor and motor cable pass all tests outlined
in MEM-09-012.
Steps to Fix
If the motor and motor cable do not pass all of the tests, replace the component causing the HIPOT or
milli-ohm test to fail.
If the components pass, The PCS has likely failed. No field tests may be performed on this component.
(1.5-Part# 6003440, 2.0&;2.5 Part# 6005203). Refer to MEM-10-002 for proper installation for Roadster 2.0.
Test drive and charge vehicle to confirm repair.

---
Possible Effects
Unknown.
Possible Causes
Unknown.
504 / 835
Article #22123 - PM 1669 PM: CAN Error warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
505 / 835
Article #22124 - PM 1670 PM: Accelerator Error warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
506 / 835
Article #22125 - PM 1671 PM: Regen Current Warning

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
507 / 835
Article #22222 - SHFT 3001 SHFT: APS Voltage

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
508 / 835
Article #22223 - SHFT 3002 SHFT: Bad CAN Receive

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
509 / 835
Article #22224 - SHFT 3003 SHFT: Warning Lost Comms

VMS
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
510 / 835
Article #22225 - SHFT 3004 SHFT: Warning Lost Comms

DMC
Description
Trigger: Loss of comms with DMC. End-User Text String: WARNING: Gear Selection Problem Gear Selector May
Not Work. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22628 - 12V not registering when measuring from PEM
511 / 835
Article #22226 - SHFT 3005 SHFT: Lost Comms TCM

Description
End-User Text String: Park Lock Problem Vehicle May be Free-Rolling. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
512 / 835
Article #22227 - SHFT 3006 SHFT: SPI Tx

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
513 / 835
Article #22228 - SHFT 3007 SHFT: SPI_Rx

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
514 / 835
Article #22229 - SHFT 3008 SHFT: Warning PARK Switch

Problem
Description
End-User Text String: Park Button Problem Key Off to Engage Park. Vehicle Response: None.
Steps to Test
Steps to Fix
If the vehicle is not running the latest firmware, update the firmware. Otherwise, pursue possible causes to
Possible Effects
Unknown.
Possible Causes
Article #22981 - Faulty Park Shift button
515 / 835
Article #22230 - SHFT 3009 SHFT: Warning REVERSE

Switch Problem
Description
End-User Text String: Reverse Button Problem Vehicle May not be Able to Enter Reverse. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22982 - Faulty Reverse Shift button
516 / 835
Article #22231 - SHFT 3010 SHFT: Warning NEUTRAL

Switch Problem
Description
End-User Text String: Neutral Button Problem Vehicle May not be Able to Enter Neutral. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22983 - Faulty Neutral Shift button
517 / 835
Article #22232 - SHFT 3011 SHFT: Warning DRIVE Switch

Problem
Description
End-User Text String: Drive Button Problem Vehicle May not be Able to Enter Drive. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22984 - Faulty Drive Shift button
518 / 835
Article #22233 - SHFT 3012 SHFT: Warning TC Switch

Problem
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22985 - Faulty Traction Control button
519 / 835
Article #22234 - SHFT 3013 SHFT: Five Volt Supply

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
520 / 835
Article #22235 - SHFT 3014 SHFT: Park LED

Description
End-User Text String: Shifter Park Light Problem Service Required. Vehicle Response: None.
Steps to Test
Determine if the vehicle will transition through gear selection.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22987 - Faulty Park Shift button relating to Fault 3019
Article #22988 - Faulty Park Shift button-Park Shift button not changing color
521 / 835
Article #22236 - SHFT 3015 SHFT: Reverse LED

Description
End-User Text String: Shifter Reverse Light Problem Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22989 - Faulty Reverse Shift button relating to Fault 3020
Article #22990 - Faulty Reverse Shift button-Reverse Shift button not changing color
522 / 835
Article #22237 - SHFT 3016 SHFT: Neutral LED

Description
End-User Text String: Shifter Neutral Light Problem Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22991 - Faulty Neutral Shift button relating to Fault 3021
Article #22992 - Faulty Neutral Shift button-Neutral Shift button not changing color
523 / 835
Article #22238 - SHFT 3017 SHFT: Drive LED

Description
End-User Text String: Shifter Drive Light Problem Service Required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22993 - Faulty Drive Shift button-Drive Shift button not changing color
524 / 835
Article #22239 - SHFT 3018 SHFT: Traction Control LED
Description
This Alert will only be present in "Debug mode" which should not be customer facing.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
525 / 835
Article #28566 Disable Debug Mode
526 / 835
Article #22240 - SHFT 3019 SHFT: PARK Switch Stuck

Down
Description
End-User Text String: Park Switch Stuck Down. Vehicle Response: None.
Steps to Test
Review the vehicle logs, look for fault code 3019.
If fault code 3019 is not reported, or not reported multiple times, determine if the Park button was depressed for
greater than 5 seconds.
Steps to Fix
If the Park button was depressed for greater than 5 seconds, this is expected behavior,
Inspect the Park button, button connections and
gear selector circuit
board connections as a precaution.
Otherwise, inspect the Park button and
board connections and check the Park button for sticking. After checking the connections and button, pursue
Possible Effects
Unknown.
Possible Causes
527 / 835
Article #22241 - SHFT 3020 SHFT: REVERSE Switch Stuck

Down
Description
End-User Text String: Reverse Switch Stuck Down. Vehicle Response: None.
Steps to Test
If fault code 3020 is not reported, or not reported multiple times, determine if the Reverse button was
depressed for greater than 5 seconds.
Steps to Fix
If the Reverse button was depressed for greater than 5 seconds, this is expected behavior, Inspect the Reverse
button, button connections and
board connections as a precaution.

Otherwise, inspect the Reverse button and
board connections and check the Reverse button for sticking. After checking the connections and button, pursue
Possible Effects
Unknown.
Possible Causes
Article #22989 - Faulty Reverse Shift button relating to Fault 3020
Article #22242 - SHFT 3021 SHFT: NEUTRAL Switch Stuck

Down
Description
528 / 835
p
End-User Text String: Neutral Switch Stuck Down. Vehicle Response: None.
Steps to Test
If fault code 3021 is not reported, or not reported multiple times, determine if the Neutral button was
Steps to Fix
If the Neutral button was depressed for greater than 5 seconds, this is expected behavior, Inspect the Neutral
button, button connections and gear selector circuit board connections as a precaution.
Otherwise, inspect the Neutral button and
board connections and check the Neutral button for sticking. After checking the connections and button, pursue
Possible Effects
Unknown.
Possible Causes
Article #22991 - Faulty Neutral Shift button relating to Fault 3021
Article #22243 - SHFT 3022 SHFT: DRIVE Switch Stuck

Down
Description
End-User Text String: Drive Switch Stuck Down. Vehicle Response: None.
Steps to Test
Determine if the Drive button modification has been performed as per TSB-10-47-006, in the Service
Documents.
529 / 835
If fault code 3022 is not reported, or not reported multiple times, determine if the Drive button was
Steps to Fix
If the Drive button modification has not been performed, make the modification
as per TSB-10-47-006 and determine if the fault is still present.
If the Park button was depressed for greater than 5 seconds, this is expected behavior, Inspect the Park button,
button connections and gear selector circuit board connections as a precaution.
Otherwise, inspect the Park button and gear selector circuit board connections and check the Park button for
sticking.
After checking the connections and button, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
530 / 835
Article #22244 - SHFT 3023 SHFT: TC Switch Stuck Down

Description
End-User Text String: Traction Control Switch Stuck Down. Vehicle Response: None.
Steps to Test
If fault code 3023 is not reported, or not reported multiple times, determine if the Traction Control button
was depressed for greater than 5 seconds.
Steps to Fix
If the
Traction Control
button was depressed for greater than 5 seconds, this is expected behavior, Inspect the
Traction Control
button, button connections and gear selector circuit board connections as a precaution.
Otherwise, inspect the
Traction Control
button and gear selector circuit board connections and check the
Traction Control
button for sticking. After checking the connections and button, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22997 - Faulty Traction Control Shift button relating to Fault 3023
531 / 835
Article #22245 - SHFT 3024 SHFT: 24

Description
End-User Text String: Alert's end-user text not yet specified. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
532 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
533 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
534 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
535 / 835

Description
Steps to Test
.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
536 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
537 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
538 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
539 / 835

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
540 / 835
Article #21527 - SRS 30 SRS: Airbag enabled in car, but

disabled in VMS config
Description
Trigger: VMS config file says SRS is disabled and SRS is sending data. End-User Text String: Airbag System Service
SRS: Airbag enabled in car, but disabled in VMS config
Steps to Test
Look for faults in the Supplementary Restraint System (SRS) controller.
Steps to Fix
If faults are present, replace the failed SRS components. If no faults are present, escalate your session for
assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
541 / 835
Article #21528 - SRS 31 SRS: Airbag deployed. Contact

Tesla Service Center
Description
Trigger: SRS Deploy Signal. End-User Text String: Airbag System, Service required. Vehicle Response: None.
Steps to Test
SRS controller is reporting that the airbags have been deployed. Communicate with the SRS controller via scan
tool.
Steps to Fix
Check and rectify any SRS faults.
Possible Effects
Unknown.
Possible Causes
Unknown.
542 / 835
Article #21529 - SRS 32 SRS: Airbag must be serviced.

Contact Tesla Service Center
Description
Trigger: Communications lost with SRS and VMS. End-User Text String: Airbag System, Service required. Vehicle
Response: None.
Steps to Test
Use the MTS-2 to try to communicate with the Supplementary Restraint System (SRS) ECU.
Steps to Fix
If the MTS-2 is able to communicate with the SRS ECU, replace the the failed SRS components. Otherwise, pursue
Possible Effects
Unknown.
Possible Causes
Article #22364 - SRS ECU connector power at pin 35, and ground at pin 7 voltage is less than 12V
Article #22365 - No communication between MTS-2 and SRS ECU
Article #22366 - SRS ECU connector power at pin 35, and ground at pin 7 voltage is greater than 12V
543 / 835
Article #22059 - SWP 1522 SWP: BPS Active

Description
Trigger: BPS Active after APS Failure. End-User Text String: Backup Power Active Contact Tesla Service. Vehicle
Response: None.
Steps to Test
Check for pinched, crushed, or otherwise compromised wires or connections on the Auxiliary Power Supply
(APS) output lines.
Turn the key to the "on" position and check for a current reading that is less than 5.5A at the APS main.
Turn the key to the "acc" position and check for a current reading that is less than 5A at the APS main.
Steps to Fix
If there are any pinched, crushed, etc. output lines, repair, and re-evaluate.
If the currents on each of the key positions do not fall below the 5A or 5.5A, escalate your session for
assistance. Otherwise, pursue possible causes to investigate further.
If the possible causes are inconclusive, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Article #22615 - APS voltage drops below 13V (output pin #1) or 12V (output pin #2) with the addition of a
load
544 / 835
Article #21615 - SWP 420 SWP: APS off, but no pulse

from BPS
Description
This alert is for Roadster 1.5 only.
Alert Trigger: No BPS fault is detected by the SwitchPack (SWP) within 2.5 Seconds of the APS shutting down.
Normally, this occurs within 1 second for 1 second.
End-User Text String: Backup Power Supply Service required. Vehicle Response: None.
If the Backup Power Supply (BPS) system is functioning properly when the Auxiliary Power Supply (APS) is
inhibited, a "blip" of voltage will be momentarily present within 1 second of the APS being turned off.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22618 - Repair Battery (Reman.) SWP: APS off, but no pulse from BPS
Article #328100 - PEM not supplying enough 12v to back up power supply
545 / 835
Article #21616 - SWP 428 SWP: Aux Battery Supply Low

Description
Alert Trigger: Battery voltage falls below 10.5V for 500ms. End-User Text String: 12V Battery. Service Required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22944 - Faulty Switchpack, resistance of circuits is less than 0.5 ohms
Article #22945 - Faulty Auxiliary Battery
546 / 835
Article #21617 - SWP 429 SWP: Eeprom checksum error

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
547 / 835
Article #21618 - SWP 430 SWP: CAN Rx OverFlow

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
548 / 835
Article #21624 - SWP 525 ABS: Open/short circuit

Description
Trigger: Current > 80A > 10ms after initial 100ms inrush period. End-User Text String: Anti-Lock Braking System
service required. Vehicle Response: None.
Steps to Test
Check for communication with the Anti-lock Braking System (ABS) control unit.
Check for communication with the Vehicle Monitor System (VMS). Reference the Roadster circuit diagrams
in the Service Manual.
If the switchpack was replaced be sure that the firmware has been updated, otherwise, proceed by
checking the 10 amp fuse in the fuse block and 60A Maxi Fuse located behind the fuse block.
Check for power/ground or short/open at ABS controller. Pins 1, 32, 4 (+), 16, 47 (-).
Steps to Fix
If there is an issue with the fuse, repair shorted wiring and replace the fuse.
If a power/ground or short/open exists, replace the ABS controller (Part# 6000055).
Possible Effects
Unknown.
Possible Causes
Unknown.
549 / 835
Article #21625 - SWP 526 SWP: Radio open/short circuit

Description
End-User Text String: Radio System Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
If this fault has occurred, please upload logs to your Toolbox session and escalate the session for further
assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
550 / 835
Article #21626 - SWP 527 Check right front high beam

bulb
Description
Trigger: Open Circuit - Current < 2.8A; Short Circuit - Current > 28A inrush, 24A Normal. End-User Text String:
Check right high beam bulb. Vehicle Response: None.
Steps to Test
Visually inspect the bulb, and pins on the connector.
Measure for Power/Ground at the bulb connector.
Measure the output at the switchpack.
Check for an open/short from the switchpack to the bulb connector.
Steps to Fix
If the bulb (Part# 2005037) or connector appear to be damaged, replace as needed.
Repair any open/shorts from the switchpack to the bulb connector.
If there are not any open/shorts, replace the switchpack (1.5-Part# 6003276, 2.0&;2.5-Part# 6002894).
Possible Effects
Unknown.
Possible Causes
Unknown.
551 / 835
Article #21627 - SWP 528 Check left front high beam

bulb
Description
Check left high beam bulb. Vehicle Response: None.
Steps to Test
Steps to Fix
If the bulb or connector appear to be damaged, replace as needed (High beam bulb-Part# 2005037,
connector-1.5-Part# 6001545, 2.0&;2.5-Part# 6004224 (preJan2010) or 6009270 (postJan2010)).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
552 / 835
Article #21628 - SWP 529 Check right front low beam

bulb
Description
Check right low beam bulb. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #31050 - Halogen headlight assembly internal connector/wiring issue
553 / 835
Article #21629 - SWP 530 Check left front low beam

bulb
Description
Check left low beam bulb. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #31050 - Halogen headlight assembly internal connector/wiring issue
554 / 835
Article #21630 - SWP 531 Check marker light bulbs

Description
Trigger: Open Circuit - Current <1.5A; Short Circuit - Current > 6A. End-User Text String: Check marker light bulbs.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
555 / 835
Article #21631 - SWP 532 Left side turn signal

open/short circuit
Description
End-User Text String: Check left side turn signal bulb. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
556 / 835
Article #21632 - SWP 533 Right side turn signal

open/short circuit
Description
End-User Text String: Check right side turn signal bulb. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
557 / 835
Article #21633 - SWP 534 Left window motor issue

Description
Trigger: Open Circuit - Current < 1A; Short Circuit - Current > 13A. End-User Text String: Debug Only. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22947 - Faulty window switch: no continuity
Article #22948 - Faulty window motor
Article #22949 - Faulty switchpack related to the window motor
Article #22950 - Damaged wiring between Switchpack and window motor
558 / 835
Article #21634 - SWP 535 Right window motor issue

Description
Trigger: Open Circuit - Current < 1A; Short Circuit - Current > 13A. End-User Text String: Debug Only. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22947 - Faulty window switch: no continuity
Article #22948 - Faulty window motor
Article #22949 - Faulty switchpack related to the window motor
Article #22950 - Damaged wiring between Switchpack and window motor
559 / 835
Article #21635 - SWP 536 Check left back turn signal

bulb
Description
Trigger: Open Circuit - Current < 100mA; Short Circuit - Current > 500mA. End-User Text String: Check left rear
signal bulb. Vehicle Response: None.
Steps to Test
Verify the output from the switchpack by activating the turn signal switch
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22637 - "Check left/right back turn signal bulb" alert, with proper output from switchpack
Article #22638 - "Check left/right back turn signal bulb" alert, with improper output from switchpack
560 / 835
Article #21636 - SWP 537 Check left front turn signal

bulb
Description
Trigger: Open Circuit - Current < 800mS; Short Circuit - Current > 8A. End-User Text String: Check left front signal
bulb. Vehicle Response: None.
Steps to Test
Verify output from the switchpack by activating the turn signal switch.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22640 - "Check left/right front turn signal bulb" alert, with improper output from switchpack
561 / 835
Article #21637 - SWP 538 Check right back turn signal

bulb
Description
Trigger: Open Circuit - Current < 100mA; Short Circuit - Current > 500mA. End-User Text String: Check right rear
Steps to Test
Verify the output from the switchpack by activating the turn signal switch
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22637 - "Check left/right back turn signal bulb" alert, with proper output from switchpack
Article #22638 - "Check left/right back turn signal bulb" alert, with improper output from switchpack
562 / 835
Article #21638 - SWP 539 Check right front turn signal

bulb
Description
Trigger: Open Circuit - Current < 800mS; Short Circuit - Current > 8A. End-User Text String: Check right front
Steps to Test
Verify output from the switchpack by activating the turn signal switch.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22640 - "Check left/right front turn signal bulb" alert, with improper output from switchpack
Article #22641 - "Check left/right front turn signal bulb" alert, with proper output from switchpack
563 / 835
Article #21639 - SWP 547 Check rear fog lamps

Description
End-User Text String: Check rear fog lamp. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
564 / 835
Article #22255 - Symptom Based Diagnostics 999002

Cruise Control Cancels Unexpectedly
Description
End-User Text String: 1 mile left! Switch to Range Mode to access reserve.
Steps to Test
Determine if the vehicle's speed was less than 30mph/48km/h or nearing the upper limit of vehicle
capabilities when the cruise control canceled.
Determine if the key switch is providing the "key on" signal.
Determine if the stalk switch operation is normal.
Steps to Fix
If the firmware is a previous version, update to the latest firmware.
If the vehicle was at a speed less than 30mph/48km/h or nearing the upper limit of vehicle
capabilities when the cruise control canceled, this is expected behavior. Otherwise, check the brake
switch &; wiring for damage and repair as needed.
If the key switch is not providing the "key on" signal, inspect the switch and associated wiring for
damage/loose connections, and repair/replace as needed.
If the stalk switch is not operational, inspect and repair as needed. Otherwise, escalate your session
for assistance.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
565 / 835
Article #22256 - Symptom Based Diagnostics 999003

BPS Active
Description
End-User Text String: Backup Power Active Contact Tesla Service.
Steps to Test
Examine the APS output lines for pinched, crushed, or otherwise compromised wires or connections.
Steps to Fix
Replace damaged wiring and tighten any loose connections, then re-evaluate. Otherwise, pursue possible causes
to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #23003 - Auxiliary Power Supply (APS) fault relating to poor current output
566 / 835
Article #21555 - TCM 100 TCM: Hall Sensors both on

Description
Trigger: Both hall sensors seen at the same time. End-User Text String: Park Lock Problem Vehicle May be Free-
Rolling. Vehicle Response: None.
Steps to Test
Check green connector. Check parking pawl actuator connector THC3 for loose, corroded, or damaged
terminals.
Note: use caution when separating, the connector is very fragile.
Check for open/short circuit to ground/harness damage between pawl actuator connector THC3 and
transmission controller (TCM) connector THC2.
Steps to Fix
If there are no signs of loose, corroded, or damaged terminals/connectors, replace the TCM (Part# 6002793).
Possible Effects
Unknown.
Possible Causes
Unknown.
567 / 835
Article #21556 - TCM 101 TCM: CRC error

Description
End-User Text String: Parking System Service Required. Vehicle Response:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
568 / 835
Article #21557 - TCM 102 TCM: Lost VMS comms

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
569 / 835
Article #21558 - TCM 103 TCM: Lost ABS comms

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
570 / 835
Article #21559 - TCM 104 TCM: Lost DMC comms

Description
Trigger: TCM does not receive shift request message for 2 seconds. End-User Text String: Debug Only. Vehicle
Response: None.
Steps to Test
Verify that the fault occurred within 10 seconds of the Auxiliary Power Supply (APS) turning on.
Steps to Fix
If the fault occurred within 10 seconds, this is expected behavior. No further action is necessary. Otherwise,
Possible Effects
Unknown.
Possible Causes
Unknown.
571 / 835
Article #21560 - TCM 105 TCM: Lost DFC comms

Description
End-User Text String: Parking System Service Required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
572 / 835
Article #21561 - TCM 106 TCM: ABS error

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
573 / 835
Article #21562 - TCM 107 TCM: CAN error

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
574 / 835
Article #21563 - TCM 108 TCM: Watchdog timer reset

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
575 / 835
Article #22092 - TCM 1564 TCM: Lube temp too high

Description
End-User Text String: Transmission too hot. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
576 / 835
Article #21545 - TCM 90 TCM: Oil Pump Open Circuit

Description
Trigger: Open circuit measured while pump off. End-User Text String: Transmission error, Service required. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
577 / 835
Article #21546 - TCM 91 TCM: Oil Pump Low Current

Description
End-User Text String: Transmission error. Service required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
578 / 835
Article #21547 - TCM 92 TCM: Oil Pump High Current

Description
End-User Text String: Transmission error. Service required
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
579 / 835
Article #21548 - TCM 93 TCM: Oil Pump Driver Fault

Description
End-User Text String: Transmission error. Service required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
580 / 835
Article #21549 - TCM 94 TCM: Park Motor Open Circuit

Description
Trigger: Motor open circuit detected while motor off. End-User Text String: Park Lock Problem, Vehicle May be
Free-Rolling. Vehicle Response: None.
Steps to Test
terminals.
Measure voltage at pawl; Force actuator.
Component activate parking pawl actuator with MTS-2, check actuator operation.
Measure the voltage at the parking pawl actuator connector THC3 while operating actuator.
Steps to Fix
If there are no signs of loose, corroded, or damaged terminals/connectors, replace the parking pawl actuator
(Part# 2006494).
Possible Effects
Unknown.
Possible Causes
Unknown.
581 / 835
Article #21550 - TCM 95 TCM: Park Motor jammed in

Park
Description
Trigger: Park Hall sensor seen for 2 seconds after pawl commanded out. End-User Text String: Park failed to
disengage. Service required. Vehicle Response: Vehicle does not exit park.
Steps to Test
terminals.
Steps to Fix
(Part# 2006494).
Possible Causes
Article #22053 - VMS 1492 VMS: Transmission lock should not be engaged
Possible Causes
Unknown.
582 / 835
Article #21551 - TCM 96 TCM: Park Motor jammed in

Unpark
Description
Trigger: Unpark hall sensor seen for 2 seconds after being commanded into park. End-User Text String: Park Lock
Problem, Vehicle May be Free-Rolling. Vehicle Response: None.
Steps to Test
terminals.
Steps to Fix
(Part# 2006494).
Possible Effects
Unknown.
Possible Causes
Unknown.
583 / 835
Article #21552 - TCM 97 TCM: Park motor jammed in the

middle
Description
End-User Text String: Park Lock Problem, Vehicle May be Free-Rolling. Vehicle Response: Vehicle does not exit
park
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
584 / 835
Article #21553 - TCM 98 TCM: Park Hall Sensor not seen

Description
Trigger: No hall sensors seen for 2 seconds after being commanded into park. End-User Text String: Park Lock
Problem, Vehicle May be Free-Rolling. Vehicle Response: None.
Steps to Test
terminals.
Steps to Fix
(Part# 2006494).
Possible Effects
Unknown.
Possible Causes
Unknown.
585 / 835
Article #21554 - TCM 99 TCM: Unpark Hall sensor not

seen
Description
Trigger: No unpark hall sensor seen 2 seconds after being commanded into unpark. End-User Text String: Park
Lock Problem, Vehicle May be Free-Rolling. Vehicle Response: Vehicle does not exit park.
Steps to Test
terminals.
Steps to Fix
(Part# 2006494).
Possible Effects
Unknown.
Possible Causes
Unknown.
586 / 835
Article #21599 - TPMS 401 TPMS: Left front tire very soft
Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left front tire pressure. Vehicle Response:
None.
Steps to Test
Check the left front tire pressure.
Steps to Fix
Inflate to the recommended tire pressure.
Possible Effects
Unknown.
Possible Causes
Unknown.
587 / 835
Article #21600 - TPMS 402 TPMS: Left front tire soft

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left front tire pressure. Vehicle Response:
None.
Steps to Test
Check the left front tire pressure.
Steps to Fix
Inflate to the recommended tire pressure
(located in the Roadster Service Manual-Technical Data-Tire Pressures).
Possible Effects
Unknown.
Possible Causes
Unknown.
588 / 835
Article #21601 - TPMS 403 TPMS: Right front tire very

soft
Description
Trigger: Not a Fault - message to end user. End-User Text String: Check right front tire pressure. Vehicle Response:
None.
Steps to Test
Check the right front tire pressure.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
589 / 835
Article #21602 - TPMS 404 TPMS: Right front tire soft

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check right front tire pressure. Vehicle Response:
None.
Steps to Test
Check the right front tire pressure.
Steps to Fix
Inflate to the recommended tire pressure.
Possible Effects
Unknown.
Possible Causes
Unknown.
590 / 835
Article #21603 - TPMS 405 TPMS: Left rear tire very soft
Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left rear tire pressure. Vehicle Response:
None.
Steps to Test
Check the left rear tire pressure.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
591 / 835
Article #21604 - TPMS 406 TPMS: Left rear tire soft

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left rear tire pressure. Vehicle Response:
None.
Steps to Test
Check the left rear tire pressure.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
592 / 835
Article #21605 - TPMS 407 TPMS: Right rear tire very

soft
Description
Trigger: Not a Fault - message to end user. End-User Text String: Check right rear tire pressure. Vehicle Response:
None.
Steps to Test
Check the right rear tire pressure.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
593 / 835
Article #21606 - TPMS 408 TPMS: Right rear tire soft

Description
Trigger: Not a Fault - message to end use. End-User Text String: Check right rear tire pressure. Vehicle Response:
None.
Steps to Test
Check the right rear tire pressure.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
594 / 835
Article #21608 - TPMS 410 TPMS: Tire over-pressure

warning
Description
Trigger: Not a Fault - message to end user. End-User Text String: Tire Overpressure. Vehicle Response: None.
Steps to Test
Check tire pressure.
Steps to Fix
Deflate tire(s) to recommended pressure
Possible Effects
Unknown.
Possible Causes
Unknown.
595 / 835
Article #21609 - TPMS 411 TPMS: Tire OverTemp

warning
Description
Trigger: Not a Fault - message to end user. End-User Text String: Tire Overpressure. Vehicle Response: None.
Steps to Test
Check tire pressure.
Steps to Fix
Deflate tire(s) to recommended pressure (located in the Roadster Service Manual-Technical Data-Tire Pressures).
Possible Effects
Unknown.
Possible Causes
Unknown.
596 / 835
Article #21610 - TPMS 412 TPMS: Rapid tire pressure

loss
Description
Trigger: Not a Fault - message to end user. End-User Text String: Check tire pressure. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
597 / 835
Article #21611 - TPMS 413 TPMS: Check left front tire

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left front tire. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
598 / 835
Article #21612 - TPMS 414 TPMS: Check right front tire

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left right tire. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
599 / 835
Article #21613 - TPMS 415 TPMS: Check left back tire

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check left rear tire. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
600 / 835
Article #21614 - TPMS 416 TPMS: Check right back tire

Description
Trigger: Not a Fault - message to end user. End-User Text String: Check right rear tire. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
601 / 835
Article #22058 - VDS 1497 VMS: Recovery charging

failed
Description
Trigger: Trickle charge times out at 90 minutes. End-User Text String: Battery over-discharge error. Service
required. Vehicle Response: Charge aborted.
Steps to Test
If this fault has occurred, please upload logs.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
602 / 835
Article #22127 - VDS 1901

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
603 / 835
Article #22128 - VDS 1902 VDS: ALERT string too long

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
604 / 835
Article #22129 - VDS 1903 VDS: malloc trace histogram

saved
Description
Trigger: Pressing a button on a VDS diagnostic screen. End-User Text String: Debug Only.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
605 / 835
Article #22130 - VDS 1904 VDS: Engage hand brake

when vehicle is parked
Description
End-User Text String: Engage hand brake when vehicle is parked. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
606 / 835
Article #22131 - VDS 1905 To enter Tow Mode, APS

power is required
Description
End-User Text String: Unable to enter Tow Mode Flatbed recovery recommended. Vehicle Response: None.
Steps to Fix
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
607 / 835
Article #22132 - VDS 1906 To exit Tow Mode, APS power

is required
Description
End-User Text String: Unable to exit Tow Mode Service required. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
608 / 835
Article #22133 - VDS 1907 VDS: Tire pressures /

temperatures only available when car is on
Description
End-User Text String: Tire pressures are available only when car is on.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
609 / 835
Article #22134 - VDS 1908 To access settings, first

disarm the security lock.
Description
End-User Text String: To access settings, first disarm the security lock.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
610 / 835
Article #22135 - VDS 2003 No response to request to

start charging
Description
End-User Text String: There was a problem processing your request. Vehicle Response: None.
This fault likely indicates one of three potential failures; faulty Vehicle Display System (VDS), faulty Vehicle Monitor
System (VMS), or faulty CAN-BUS wiring between the two components.
Steps to Test
1. Begin by disconnecting the CAN-BUS connection from the Vehicle Display System (VDS) and inspecting the
pin connections and wiring for damage.
2. If no problems are found, allow the VDS to remain disconnected for five minutes. This will allow the VDS to
reset.
3. After five minutes reconnect the VDS.
Steps to Fix
If the fault is not resolved, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22968 - Damaged wiring between VDS and VMS
611 / 835
Article #22136 - VDS 2004 Request to start charging

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
612 / 835

stop charging
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
613 / 835
Article #22138 - VDS 2006 Request to stop charging

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
614 / 835

change user current limit
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
615 / 835
Article #22140 - VDS 2008 Request to change user

current limit rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
616 / 835

uninhibit APS power
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
617 / 835
Article #22142 - VDS 2010 Request to uninhibit APS

power rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
618 / 835

inhibit APS power
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
619 / 835
Article #22144 - VDS 2012 Request to inhibit APS power

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
620 / 835

change charge timing
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
621 / 835
Article #22146 - VDS 2014 Request to change charge

timing rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
622 / 835

change charge time
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
623 / 835

time rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
624 / 835

change charge mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
625 / 835

mode rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
626 / 835

restore default charge mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
627 / 835
Article #22152 - VDS 2020 Request to restore default

charge mode rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
628 / 835

restore default charging time
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
629 / 835

charging time rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
630 / 835

restore default charge timing
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
631 / 835

charge timing rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
632 / 835

restore default current limit
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
633 / 835

current limit rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
634 / 835

restore default cost/kWh
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
635 / 835

cost/kWh rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
636 / 835

save charge mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
637 / 835
Article #22162 - VDS 2030 Request to save charge mode

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
638 / 835

save charging time
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
639 / 835
Article #22164 - VDS 2032 Request to save charging

time rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
640 / 835

save charge timing
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
641 / 835
Article #22166 - VDS 2034 Request to save charge

timing rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
642 / 835

save current limit
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
643 / 835
Article #22168 - VDS 2036 Request to save current limit

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
644 / 835

save cost/kWh
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
645 / 835
Article #22170 - VDS 2038 Request to save cost/kWh

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
646 / 835

enter valet mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
647 / 835

exit valet mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
648 / 835

enter pin locked mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
649 / 835

exit pin locked mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
650 / 835

change PIN code
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
651 / 835
Article #22176 - VDS 2048 Request to change PIN code

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
652 / 835

change transmission lock state
Description
End-User Text String: There was a problem processing your request.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
653 / 835
Article #22178 - VDS 2051 Request to change

transmission lock state rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
654 / 835

change data logging
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
655 / 835
Article #22180 - VDS 2062 Request to change data

logging rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
656 / 835

unmount USB drive
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
657 / 835
Article #22182 - VDS 2066 Request to unmount USB

drive rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
658 / 835

get keyfob function
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
659 / 835
Article #22184 - VDS 2071 Request to get keyfob

function rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
660 / 835
Article #22185 - VDS 2072 No response to request to set

keyfob function
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
661 / 835
Article #22186 - VDS 2073 Request to set keyfob

function rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
662 / 835

get keyfob-activated homelink ID
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
663 / 835
Article #22188 - VDS 2075 Request to get keyfob-

activated homelink ID rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
664 / 835

keyfob-activated homelink ID
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
665 / 835
Article #22190 - VDS 2077 Request to set keyfob-

activated homelink ID rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
666 / 835

enter Tow Mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
667 / 835
Article #22192 - VDS 2079 Request to enter Tow Mode

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
668 / 835

exit Tow Mode
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
669 / 835
Article #22194 - VDS 2081 Request to exit Tow Mode

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
670 / 835

reset PEM Limits table
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
671 / 835
Article #22196 - VDS 2087 Request to reset PEM Limits

table rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
672 / 835
Article #22197 - VDS 2088 Request to set TPMS limits

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
673 / 835

TPMS limits
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
674 / 835

reset SOC parameters
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
675 / 835
Article #22200 - VDS 2091 Request to reset SOC

parameters rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
676 / 835

reset IP needles
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
677 / 835
Article #22202 - VDS 2093 Request to reset IP needles

rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
678 / 835

change verbose logging
Description
Steps to Test
Begin by disconnecting the CAN-BUS connection from the Vehicle Display System (VDS) and inspecting the pin
connections and wiring for damage. If no problems are found, allow the VDS to remain disconnected for five
minutes. This will allow the VDS to reset. After five minutes reconnect the VDS.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
679 / 835
Article #22204 - VDS 2095 Request to change verbose

logging rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
680 / 835
Article #22205 - VDS 2096 No response to PIN

submission
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
681 / 835

update next service info
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
682 / 835
Article #22207 - VDS 2099 Request to update next

service info rejected
Description
Steps to Test
reset.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
683 / 835
Article #22208 - VDS 2410 VDS: Undefined instruction

exception
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
684 / 835
Article #22209 - VDS 2411 VDS: Prefetch abort exception

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
685 / 835
Article #22210 - VDS 2412 VDS: Data abort exception

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
686 / 835
Article #22211 - VDS 2413 VDS: Software interrupt

exception
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
687 / 835
Article #22212 - VDS 2414 VDS: Software assert tested

false
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
688 / 835
Article #22213 - VDS 2415 VDS: Saved data checksum

mismatch. Flash may be corrupted
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
689 / 835
Article #22214 - VDS 2416 VDS: App checksum

mismatch. Flash may be corrupted
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
690 / 835
Article #22215 - VDS 2417 VDS: Memory allocation

failed
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
691 / 835

below the heap
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
692 / 835

above the heap
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
693 / 835
Article #22218 - VDS 2420 VDS: Memory deallocation

below the heap
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
694 / 835
Article #22219 - VDS 2421 VDS: Memory deallocation

above heap
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
695 / 835
Article #22220 - VDS 2422 VDS: PEG message queue

overflow
Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
696 / 835
Article #22221 - VDS 2423 VDS: Memory buffer overflow

Description
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
697 / 835
Article #21596 - VDS 398 Key must be on to select new

tires
Description
End-User Text String: Key must be on to select new tires. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
698 / 835
Article #21506 - VMS 0 Critical Brick OverVoltage fault

Description
Trigger: F(vBrickMax) > 4.2v > 1 second. End-User Text String: Battery Problem Service Required. Vehicle response:
Steps to Test
If fault occurs, retrieve vehicle logs.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
699 / 835
Article #21516 - VMS 10 VMS: Battery Discharging

During Charge
Description
End-User Text String: Charging Problem.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
700 / 835
Article #21517 - VMS 13 Critical Brick UnderVoltage fault

Description
Trigger: F(vBrickMin) < 2.4v > 1sec. End-User Text String: Battery Problem, Service Required. Vehicle Response:
This fault occurs when a recorded battery brick voltage is reported below 2.4V for more than 1 second.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
701 / 835
Article #22051 - VMS 1490 HL: Homelink hardware error

Description
Trigger: Loss of communication with HomeLink Module. End-User Text String: Debug Only. Vehicle Response:
None.
Steps to Test
Check the harness/connector.
Scope the i/o line.
Steps to Fix
Swap the module (Homelink-Part# 2002011).
Possible Effects
Unknown.
Possible Causes
Unknown.
702 / 835
Article #22052 - VMS 1491 VMS: Transmission lock

should be engaged
Description
Trigger: Parking Pawl Commanded and not sensed. End-User Text String: Park Lock Problem Vehicle May be Free-
Rolling. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
703 / 835
Article #22053 - VMS 1492 VMS: Transmission lock

should not be engaged
Description
Trigger: Parking pawl not detected after being commanded to engage. End-User Text String: Park lock failure. Park
lock may not function. Vehicle Response: None.
Steps to Test
Check for fault 95. Verify that the car rolls.
With the wheels up, remove the parking pawl actuator.
Check for free movement of the parking pawl.
Check the parking pawl actuator connector and measure the actuator signal while activating tow mode.
(12V PWM).
Check for shorts/open.
Verify power from the Transmission Control Module (TCM) to the actuator.
Steps to Fix
If the car rolls, replace the actuator (Part# 2006494). If the car does not roll, check for a jammed parking pawl.
Possible Effects
Unknown.
Possible Causes
Article #21550 - TCM 95 TCM: Park Motor jammed in Park
704 / 835
Article #22054 - VMS 1493 ESS: Extremely Low. Begin

Charging ASAP
Description
End-User Text String: BATTERY VERY LOW CHARGE ASAP. Vehicle Response: None; VDS beeps.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
705 / 835
Article #22055 - VMS 1494 VMS: Odometer value

suspect.
Description
Alert Trigger: Odometer values for the Battery Safety Monitor (BSM), Vehicle Management System (VMS), and IP
do not match. End-User Text String: Odometer value may be incorrect. Contact Tesla Service Center. Vehicle
Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
706 / 835
Article #22056 - VMS 1495 ESS: Smoke sensed. Power

limited, charging prevented.
Description
Trigger: Smoke detected by BMS in ESS. End-User Text String: Critical Battery Error Contact Tesla Service. Vehicle
Response: None.
Steps to Test
Verify that the vehicle is running the latest firmware.
Steps to Fix
Update the firmware. If the latest firmware does not clear the fault, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
707 / 835
Article #22057 - VMS 1496 VMS: Key state mismatch

Description
Trigger: VMS key state does not match DMC key state. End-User Text String: Powertrain Problem Service Required.
Steps to Test
If the vehicle being repaired is a federal VIN, it is possible that a Euro Remote Keyless Entry (RKE) unit was
installed.
Check the vehicle logs for multiple occurrences of the fault.
A Power Electronics Module (PEM) BUS CAN communications error may cause fault code 1496. Inspect the PEM
BUS wiring and connections for damage, loose connections, splayed pins, etc.
Steps to Fix
A single occurrence may be the result of a "race" condition in which the Vehicle Display System (VDS)
reports one key state while the Digital Motor Control (DMC) is reporting another (key turned on or off
quickly, etc.), no repair necessary.
Install a Federal spec. RKE unit.
NOTE: If a Federal spec RKE is installed in a Euro VIN, it will disable the vehicle's locking function .
Unlocking the vehicle will still be possible. No fault code will appear in this scenario.
If there have been multiple fault occurrences, and the wiring on the PEM BUS has damage, loose
connections, etc., repair the wiring.
If the wiring is not damaged, or the repair does not clear the fault, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Article #29982 - Wrong vehicle country configuration
708 / 835
Article #21518 - VMS 14 ESS Temperature Sensor Fault

Description
Trigger: A Thermistor is detected as open circuit. End-User Text String: Battery Problem, Service Required Vehicle
Response: None.
Steps to Test
Ensure vehicle is running the latest firmware:
For 1.5 vehicle: 3.6.12.

For 2.0 &; 2.5 vehicles: 4.6.8
Steps to Fix
If firmware update resolves the problem, release the vehicle to the customer. If issue is not resolved, escalate your
NOTE: For Firmware Update Procedure, refer to Article# 23100.
Possible Effects
Unknown.
Possible Causes
Unknown.
709 / 835
Article #22060 - VMS 1532 VMS: Problem reading

firmware versions file
Description
Trigger: VMS File corruption. End-User Text String: Software Problem. Service Required. Vehicle Response: Vehicle
does not start.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
710 / 835
Article #22061 - VMS 1533 VMS: VMS firmware version

doesn't match car-wide release
Description
Trigger: Firmware version does not match. End-User Text String: Software Problem. Service Required. Vehicle
Steps to Test
This fault indicates that one or more modules is reporting a Firmware version that does not match the car-wide
release.
Steps to Fix
Update Firmware to latest release. If fault is still present, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
711 / 835
Article #22062 - VMS 1534 VMS: VMSIO firmware

version doesn't match car-wide release
Description
Response: Vehicle does not start
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
712 / 835
Article #22063 - VMS 1535 VMS: Linux kernel version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
713 / 835
Article #22064 - VMS 1536 VMS: BSM firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
714 / 835
Article #22065 - VMS 1537 VMS: CSB firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
715 / 835
Article #22066 - VMS 1538 VMS: BMB firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
716 / 835
Article #22067 - VMS 1539 VMS: SWP firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
717 / 835
Article #22068 - VMS 1540 VMS: VDS firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
718 / 835
Article #22069 - VMS 1541 VMS: DMC firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #34806 - PEC board bootloader incorrect
719 / 835
Article #22070 - VMS 1542 VMS: PM firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #34806 - PEC board bootloader incorrect
720 / 835
Article #22071 - VMS 1543 VMS: DFC firmware version

Description
Steps to Test
release.
Steps to Fix
Update Firmware to latest release. If the fault is still present, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
721 / 835
Article #22072 - VMS 1544 VMS: TCM firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
722 / 835
Article #22073 - VMS 1545 VMS: HVAC firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
723 / 835
Article #22074 - VMS 1546 VMS: IP firmware version

Description
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
724 / 835
Article #22075 - VMS 1547 VMS: CPLD firmware version

Description
Trigger: Firmware version does not match. End-User Text String: Software Problem Service Required. Vehicle
Steps to Test
release.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
725 / 835
Article #22076 - VMS 1548 VMS: Not receiving VMSIO

version number
Description
Trigger: VMS software problem. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
726 / 835
Article #22077 - VMS 1549 VMS: Not receiving Linux

kernel version number
Description
Trigger: VMS software problem. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Steps to Fix
Update to the latest firmware. If the vehicle is running the latest firmware, and the issue is still unresolved, replace
the Vehicle Monitor System (VMS)
(VMS Part# 6001180).
Possible Effects
Unknown.
Possible Causes
Unknown.
727 / 835
Article #22078 - VMS 1550 VMS: Not receiving BSM

version number
Description
Trigger: VMS does not receive module version data. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
If this fault has occurred; please upload logs.
Inspect the module grounding. Ensure ground points are secure and free of corrosion.
Steps to Fix
Restore ground(s).
If all possible causes are ruled out, replace the module
(VMS Part# 6001180). If the issue still isn't resolved, upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
44340 - ESS Loose Connection
728 / 835
Article #22079 - VMS 1551 VMS: Not receiving CSB

version number
Description
Steps to Test
If this fault has occurred; please upload logs.
Steps to Fix
Restore ground(s).
Pursue possible causes to investigate further. If all causes are ruled out, replace the module
(VMS Part# 6001180). If the issue still isn't resolved, upload logs and escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
729 / 835
Article #22080 - VMS 1552 VMS: Not receiving BMB

version number
Description
Steps to Test
Update or Reload latest firmware release:
If communication has not been restored, proceed to perform a hard reset of the Battery Monitor
Board (BMB) by inhibiting the Auxiliary Power Supply (APS) and removing the BMB connector
RHC20.
Allow vehicle to sit 10 minutes before reconnecting RHC20.
If fault is still present, continue by inspecting CAN-bus connector RHC20 pins 5 and 6.
Inspect associated CAN wiring from BMB to VMS, for damage, grounding, and poor pin connections.
Steps to Fix
Restore ground(s).
Replace the module
(VMS Part# 6001180). If the issue still isn't resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
730 / 835
Article #22081 - VMS 1553 VMS: Not receiving SWP

version number
Description
Steps to Test
1.5 Roadster:
Update and reload the latest firmware release. If a firmware update does not resolve the issue:
Perform a hard reset of the Switchpack (SWP) by inhibiting the Auxiliary Power Supply (APS) and removing
the SWP connector (FHC21). Allow the vehicle to sit 10 minutes before reinstalling the FHC21.
Inspect CAN-bus connector FHC21 pins 11 and 12.
Inspect associated CAN wiring from SWP to Vehicle Monitor System (VMS), for damage, grounding, and
poor pin connections.
Aftermarket accessories can cause interference with the CAN-bus. Disconnect or remove any aftermarket
accessories and retest.
2.0 Roadster:
Perform a hard reset of the SWP by inhibiting the APS and removing the SWP connector (FHC22). Allow the
vehicle to sit 10 minutes before reinstalling the FHC22.
Inspect associated CAN wiring from SWP to VMS, for damage, grounding, and poor pin connections.
accessories and retest. If present, pursue possible causes to investigate further.
Steps to Fix
Restore ground(s).
Replace the module (VMS Part# 6001180). If the issue still isn't resolved, escalate your session for
assistance.
Possible Effects
Unknown.
731 / 835
Possible Causes
Article #31950 - Switchpack bootloader is missing
732 / 835
Article #22082 - VMS 1554 VMS: Not receiving VDS

version number
Description
Steps to Test
1.5 Roadster:
Perform a hard reset of the Vehicle Display System (VDS) by inhibiting the Auxiliary Power Supply (APS) and
removing the VDS connector (FHC11). Allow the vehicle to sit 10 minutes before reinstalling the FHC21.
Inspect associated CAN wiring from VDS to Vehicle Monitor System (VMS), for damage, grounding, and
2.0 Roadster:
Perform a hard reset of the VDS by inhibiting the APS and removing the VDS connector (CCHC17). Allow
the vehicle to sit 10 minutes before reinstalling the CCHC17.
Inspect CAN-bus connector CCHC17 pins 8 and 3.
Inspect associated CAN wiring from VDS to VMS, for damage, grounding, and poor pin connections.
accessories and retest. If present, pursue possible causes to investigate further.
Steps to Fix
Restore ground(s).
Replace the module
(VMS Part# 6001180)
. If the issue still isn't resolved, escalate your session for assistance.</ul
Possible Effects
733 / 835
Unknown.
Possible Causes
734 / 835
Article #22083 - VMS 1555 VMS: Not receiving DMC

version number
Description
Steps to Test
If communication has not been restored proceed to perform a hard reset of the Digital Motor
Control (DMC) by inhibiting the Auxiliary Power Supply (APS) and removing the Power Electronics
Module (PEM) logic connector (RHC12).
Allow vehicle to sit 10 minutes before reconnecting RHC12. If fault is still present, continue by
inspecting CAN-bus connector RHC12 pins 3 and 4.
Inspect associated CAN wiring from DMC to VMS, for damage, grounding, and poor pin
connections.
Check for aftermarket accessories. If present, pursue possible causes to investigate further.
Steps to Fix
Restore ground(s).
Replace the module
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158). If the issue still isn't resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
735 / 835
Article #22084 - VMS 1556 VMS: Not receiving PM

version number
Description
Steps to Test
If communication has not been restored proceed to perform a hard reset of the Pedal Monitor (PM)
by inhibiting the Auxiliary Power Supply (APS) and removing the PM connector.
Allow vehicle to sit 10 minutes before reconnecting PM.
If fault is still present, continue by inspecting CAN-bus connections and associated CAN wiring from
PM to Vehicle Monitor System (VMS), for damage, grounding, and poor pin connections.
Steps to Fix
Restore ground(s).
Replace the module
Possible Effects
Unknown.
Possible Causes
736 / 835
Article #22085 - VMS 1557 VMS: Not receiving DFC

version number
Description
Steps to Test
If communication has not been restored proceed to perform a hard reset of the Dual Fan Controller
(DFC) by inhibiting the Auxiliary Power Supply (APS) and removing the Power Electronics Module
(PEM) logic connector (RHC12).
If fault is still present, continue by inspecting CAN-bus connector RHC12 pins 3 and 4.
Inspect associated CAN wiring from DFC to Vehicle Monitor System (VMS), for damage, grounding,
and poor pin connections.
Steps to Fix
Restore ground(s).
Replace the module
Possible Effects
Unknown.
Possible Causes
737 / 835
Article #22086 - VMS 1558 VMS: Not receiving TCM

version number
Description
Steps to Test
1.5 Roadster:
Perform a hard reset of the Transmission Control Module (TCM) by inhibiting the Auxiliary Power Supply
(APS) and removing the TCM connector (THHC2). Allow the vehicle to sit 10 minutes before reinstalling the
THHC2.
Inspect CAN-bus connector THHC2 pins D and J.
Inspect associated CAN wiring from TCM to Vehicle Monitor System (VMS), for damage, grounding, and
2.0 Roadster:
Perform a hard reset of the TCM by inhibiting the APS and removing the TCM connector (RHC19). Allow the
vehicle to sit 10 minutes before reinstalling the RHC19.
Inspect CAN-bus connector RHC19 pins D and J.
Inspect associated CAN wiring from TCM to VMS, for damage, grounding, and poor pin connections.
Steps to Fix
Restore ground(s).
Replace the module
If aftermarket accessories are present, pursue possible causes to investigate further.
738 / 835
Possible Effects
Unknown.
Possible Causes
739 / 835
Article #22087 - VMS 1559 VMS: Not receiving HVAC

version number
Description
Steps to Test
If communication has not been restored proceed to perform a hard reset of the Heating, Ventilation,
Air-Conditioning (HVAC) by inhibiting the Auxiliary Power Supply (APS) and removing the HVAC
connector (FHC50).
Allow vehicle to sit 10 minutes before reconnecting FHC50.
If fault is still present continue by inspecting CAN-bus connector FHC50 pins R1 and R2.
Also inspect associated CAN wiring from HVAC to Vehicle Monitor System (VMS), for damage,
grounding, and poor pin connections.
Steps to Fix
Restore ground(s).
If all possible causes are ruled out, replace the module (VMS Part# 6001180) .
Possible Effects
Unknown.
Possible Causes
740 / 835
Article #22088 - VMS 1560 VMS: Not receiving IP version

number
Description
Steps to Test
If communication has not been restored proceed to perform a hard reset of the Instrument Pack (IP)
by inhibiting the Auxiliary Power Supply (APS) and removing the IP connector (RHC33).
If fault is still present continue by inspecting CAN-bus connector RHC33 pins A7 and B7.
Also inspect associated CAN wiring from IP to Vehicle Monitor System (VMS), for damage,
Check for aftermarket accessories. If found, pursue possible causes to investigate further.
Steps to Fix
Restore ground(s).
Replace the module
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158). If the issue still isn't resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
741 / 835
Article #22089 - VMS 1561 VMS: Not receiving CPLD

version number
Description
Steps to Test
If communication has not been restored proceed to perform a hard reset of the Complex
Programmable Logic Device (CPLD) by inhibiting the Auxiliary Power Supply (APS) and removing the
Power Electronics Module (PEM) logic connector (RHC12).
If fault is still present continue by inspecting CAN-bus connector RHC12 pins 3 and 4.
Also inspect associated CAN wiring from PEM to Vehicle Monitor System (VMS), for damage,
Steps to Fix
Restore ground(s).
Replace the module
Possible Effects
Unknown.
Possible Causes
742 / 835
Article #22090 - VMS 1562 VMS: Not receiving GS

version number
Description
Steps to Test
Perform a hard reset of the gear selector (GS) by inhibiting the Auxiliary Power Supply (APS) and removing
the GS connector (CCHC15). Allow the vehicle to sit 10 minutes before reconnecting CCHC15.
Inspect associated CAN wiring from gear selector to Vehicle Monitor System (VMS), for damage,
Steps to Fix
Restore or replace connectors where necessary.
If needed, replace the module (1.5-Part# 6001180, 2.0&;2.5-Part# 6004158).
---
Possible Effects
Unknown.
Possible Causes
Unknown.
743 / 835
Article #22091 - VMS 1563 VMS: GS firmware version

Description
Trigger: Firmware version does not match. End-User Text String: Software Problem Service Required. Vehicle
Steps to Test
Firmware mismatch-This fault indicates that one or more modules is reporting a Firmware version that does not
match the car-wide release.
Steps to Fix
Update Firmware to latest release. If the fault has not been resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
744 / 835
Article #22093 - VMS 1565 VMS: Sport/Base Mismatch

Description
Trigger: Sport/Base PEM does not match VIN. End-User Text String: Software Problem Service Required. Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
745 / 835
Article #21520 - VMS 19 Isolation resistance warning

Description
Trigger: <500k threshold unless BSM threw an Iso fault. End-User Text String: Debug Only. Vehicle Response:
None.
due to a plug placed inside the HVAC vent tube below the vehicle. The plug may cause fluid build-up in the
Positive Temperature Coefficient (PTC) heater box causing isolation faults. Inspect the vent tube for blockage or
rubber insert plug before proceeding with diagnosis. If blockage is not found or fault persists, proceed to review
the vehicle logs noting motor temperature when the fault occurred. If the motor temperature was greater than
90C, this is expected behavior.
Steps to Test
Use the 400V simulator to confirm or eliminate the source of low isolation to the HVAC system in the front of the
roadster
vehicle is a 1.5 and was not exposed to water, perform a High Potential Testing (HIPOT) of the powertrain. The
Steps to Fix
If contactors close and isolation is normal with the 400V simulator installed, the problem lies either with the 400V
controller, the PTC HVAC box, or the compressor. Pursue possible causes.
isolation failures.
Possible Effects
Unknown.
Possible Causes
746 / 835

Article #22344 - PTC Heater Isolation
747 / 835
Article #21507 - VMS 1 ESS Bootp or Custom Alert

Description
A bootp message is thrown when a module powers up unexpectedly.
Steps to Test
Check for unexpected loss of power to module. The CAN ID for the bootp will identify the module: 501 - HVAC
701 - VMSIO 601 - BSM 609 - CSB 521 - Pressure Sensor 409 - BMB1 411 - BMB2 419 - BMB3 421 - BMB4 429 -
BMB5 431 - BMB6 439 - BMB7 441 - BMB8 449 - BMB9 451 - BMB10 459 - BMB1
Steps to Fix
Pursue possible causes to investigate further. If unrelated to a bootp fault, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Article #22326 - Bootp message fault
748 / 835
Article #21521 - VMS 21 APS OverTemp fault

Description
Trigger: BSM requests APS cooling (If > 1min, fault 600 is thrown). End-User Text String: Debug Only. Vehicle
Response: None.
This fault occurs when the Auxiliary Power Supply (APS) requests cooling and cooling is not received.
Steps to Test
1. Check the coolant to verify that it is at the proper level.
2. Inspect the coolant lines for kinks, leaks, or damage.
Check service records to verify that the coolant system was properly vacuum filled when last serviced.
Steps to Fix
If the coolant is not at the proper level, and there are no leaks, vacuum refill the coolant system,
per SB-12-18-013, available in the Service Documents.
If the coolant wasn't properly vacuum filled when last serviced, drain the coolant and refill, per SB-12-18-013. If
the issue is still unresolved, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22613 - Improper cooling of the APS
749 / 835
Article #21522 - VMS 23 SHUTTING DOWN PULL OVER

SAFELY
Description
Trigger: Thrown prior to 30 second shut-down fault explanations. End-User Text String: SHUTTING DOWN PULL
OVER SAFELY. Vehicle Response: Power reduced; vehicle stops after 30 seconds.
This fault occurs when vehicle shutdown is imminent. Power will be limited and vehicle will shut down in 30
seconds.
Steps to Test
Retrieve vehicle logs and review for root cause of vehicle shutdown.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
750 / 835
Article #21523 - VMS 25 Memory stick transfer in

progress. Please do not remove
Description
End-User Text String: Memory stick transfer in progress. Please do not remove. Vehicle Response: None.
This fault code indicates a memory stick log transfer is underway. NOTE: Removing the memory stick before the
transfer is complete or disrupting the vehicle during the transfer may cause the Vehicle Monitor System (VMS) to
enter a latched state, requiring a hard reset.
Steps to Test
Ensure that there is a USB stick in the USB dock.
If there is no USB present:
Inspect the USB to VMS cable for damage.

Complete a hard reset of the VMS by keeping it disconnected for 10 to 15 minutes.
Steps to Fix
Replace the USB to VMS cable (Part# 6007577) if it is found to be damaged.
If the fault is unresolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
751 / 835
Article #21524 - VMS 27 Memory stick transfer failure.

Reinsert stick to try again
Description
End-User Text String: Memory stick transfer failure. Reinsert stick to try again. Vehicle Response: None.
This fault occurs while pulling vehicle logs with a USB drive.
Steps to Test
If this fault occurs while attempting to pull vehicle logs with a USB drive, ensure that the USB drive being used is
no larger than a 2.0GB drive. Also, ensure that the drive has been properly formatted with a top level folder
named "VehicleLogs". The drive must have adequate available memory (6MB should be sufficient). The drive may
contain other files, however, it should not contain any .exe files.
Steps to Fix
Attempt a second log pull or an alternate USB drive. In some cases it may be necessary to perform a hard reset of
the VMS. The VMS is located in the passenger side foot well. To perform a hard reset:
1. Ensure the vehicle is idle and key is removed from the ignition
2. disconnect the J1 and J2 (large multi-pin connectors) from the VMS
3. Leave connectors disconnected for at least 15 minutes
4. reconnect J1 and J2 connections and wait for VMS to reboot and vehicle to become responsive once again
5. re-attempt log pull
Possible Effects
Unknown.
Possible Causes
Unknown.
752 / 835
Article #21525 - VMS 28 Transfer to memory stick has

failed
Description
End-User Text String: Transfer to memory stick has failed. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
753 / 835
Article #21526 - VMS 29 APS: APS power inhibited

Description
Trigger: User request. End-User Text String: Auxiliary Power Supply inhibited. Vehicle Response: None.
Steps to Test
This fault is logged when the Auxiliary Power Supply (APS) has been inhibited due to user request in the Vehicle
Display System (VDS) diagnostic screens.
Steps to Fix
As this is normal behavior, no further diagnostic inquiry is required.
Possible Effects
Unknown.
Possible Causes
Unknown.
754 / 835
Article #21508 - VMS 2 PEM Bootp or Critical Sheet

UnderTemp fault
Description
Trigger: tBrickMin < -19c. End-User Text String: Battery too cold Vehicle shutting down. Vehicle response: Power
reduced; vehicle stops after 30 seconds.
Steps to Test
Look for the Bootp message. The CAN ID for the bootp will identify the module:
409 - Gear Selector

411 - Pedal Monitor
419 - Switchpack (2.0 Roadsters Only)
421 - CPLD
429 - TCM
431 - DMC
Review the logs for "ESS min temp" and min "temp id" while vehicle is in drive, idle, and charge modes to
determine if the ambient air temperature where the vehicle is operated could have reached -19C or -2F. Note:
Battery heater only operates when charging on a High Power Connector (HPC) 240.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #22326 - Bootp message fault
Article #22327 - Sheet Undertemp
755 / 835
Article #21597 - VMS 399 Cannot select new tires while

moving.
Description
End-User Text String: Cannot select new tires while moving.. Vehicle Response: None.
Steps to Test
Steps to Fix
If there are no possible causes, escalate for assistance.
When new causes are found, appropriately link those articles here.---
Possible Effects
Unknown.
Possible Causes
Unknown.
756 / 835
Article #21509 - VMS 3 Maintenance Service Required

Description
End-User Text String: Maintenance Service Required.
This message is displayed when the vehicle has determined a maintenance service is due, based on either time or
distance. It can also be displayed if the interval was not reset after a service was performed.
Steps to Test
Look for historical data in the service records. Determine if the service has been performed, or needs to be
performed.
Steps to Fix
Proceed with scheduled maintenance. If the root cause is not scheduled maintenance, pursue possible causes to
investigate further
Possible Effects
Unknown.
Possible Causes
Article #22295 - Maintenance Service Required has not been reset
Article #22296 - Maintenance Service Interval has been reset, but alert has not cleared
757 / 835
Article #21598 - VMS 400 Coast in a straight line at 20-

60mph for 10 seconds
Description
Trigger: Learn new tires selected through VDS. End-User Text String: Coast in a straight line at 20-60mph for 10
seconds. Vehicle Response: None.
Steps to Test
Steps to Fix
Coast in a straight line at 20-60mph for 10 seconds.
Possible Effects
Unknown.
Possible Causes
Unknown.
758 / 835
Article #21530 - VMS 43 VMS: APS Inhibited due to low

brick voltage
Description
Trigger: If contactors are open for >=5sec and Vmin is below 2.75, APS is turned off. End-User Text String: Debug
Only. Vehicle Response: Vehicle stops immediately.
Auxiliary Power Supply (APS) inhibited due to low brick voltage.
Steps to Test
Connect MTS-2 or Linux-based Engineering Tool to determine the location of the brick, and sheet that is
triggering the alert
Steps to Fix
Try to charge car and retest. Attempt emergency charge procedure. Remove and replace Battery Monitor Board
(BMB). Enumerate BMB's.
759 / 835
Possible Effects
Unknown.
Possible Causes
760 / 835
Article #21510 - VMS 4 Critical Sheet OverTemp fault

Description
Trigger: tBrickMax > 54c for 1 sec. End-User Text String: Battery too hot, Vehicle shutting down. Vehicle response:
Steps to Test
Check the coolant level, check for pump operation , and check for restrictions in the lines.
If the coolant level is low, check the cooling system for leaks.
Compare the temperature with other thermistors in the sheet.
Steps to Fix
Top off the coolant, per SB-12-18-013, available in Service Documents.
If the thermistors are not within 30C, swap the Battery Monitor Board (BMB).
If fault persists, replace the Auxiliary Power Supply (APS) (Part# 2005576) and see if fault clears.
Possible Effects
Unknown.
Possible Causes
Article #22623 - BMB temperature fault
44443 - ESS TVSH-Failure
761 / 835
Article #21619 - VMS 500 VMS: Security alert, left door

opened
Description
End-User Text String: Alarm: Left Door Opened. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
762 / 835
Article #21620 - VMS 501 VMS: Security alert, right door

opened
Description
End-User Text String: Alarm: Right Door Opened. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
763 / 835
Article #21621 - VMS 502 VMS: Security alert, trunk

opened
Description
End-User Text String: Alarm: Trunk Opened. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
764 / 835
Article #21622 - VMS 503 VMS: Security alert, hood

opened
Description
End-User Text String: Alarm: Hood Opened. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
765 / 835
Article #21623 - VMS 504 VMS: Security alert, key

inserted
Description
End-User Text String: Alarm On Please Enter PIN to Exit. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
766 / 835
Article #21531 - VMS 50 BMB: No data fault

Description
This alert is triggered when the VMS fails to communicate with one or more of the BMBs inside the battery pack.
Trigger: No comm for > 65 seconds. End-User Text String: Communication Problem, Service Required. Vehicle
Response: Vehicle does not start; power reduced if driving.
Steps to Test
Perform a hard reset of the Battery Monitor Board (BMB) by inhibiting the Auxiliary Power Supply (APS) and
removing the BMB connector RHC20. Allow the vehicle to sit 10 minutes before reconnecting RHC20.
Inspect CAN-bus connector RHC20 pins 5 and 6.
Inspect associated CAN wiring from BMB to Vehicle Monitor System (VMS), for damage, grounding, and
Steps to Fix
Restore, or replace connectors where necessary.
Possible Effects
Unknown.
Possible Causes
Article #34797 - BMB damaged
Article #34798 - BMB wiring harness damaged
44209 - Blown Sheet-Fuse
767 / 835
Article #21532 - VMS 51 BSM: No data fault

Description
Response: Vehicle does not start; power reduced if driving.
Steps to Test
Perform a hard reset of the Battery Safety Monitor (BSM) by inhibiting the Auxiliary Power Supply (APS) and
removing the Battery Monitor Board (BMB) connector RHC20. Allow the vehicle to sit 10 minutes before
reconnecting RHC20.
Inspect associated CAN wiring from BSM to Vehicle Monitor System (VMS), for damage, grounding, and
Steps to Fix
Possible Effects
Unknown.
Possible Causes
{44340 - ESS Loose Connection
768 / 835
Article #21533 - VMS 52 CSB: No data fault

Description
Response: Power reduced.
Steps to Test
Perform a hard reset of the Current Sensor Board (CSB) by inhibiting the Auxiliary Power Supply (APS) and
removing the service disconnect. Allow the vehicle to sit 10 minutes before reinstalling the
service disconnect.

Inspect associated CAN wiring from CSB to Vehicle Monitor System (VMS), for damage, grounding, and poor
pin connections.
Steps to Fix
Restore or replace connectors where necessary. If the issue is not resolved, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
769 / 835
Article #21534 - VMS 53 GPS: No data fault

Description
Alert Trigger: No communication for > 65 seconds. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Confirm the alert is present on the vehicle or in the logs
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #33014 - Clock Will Not Set
770 / 835
Article #21535 - VMS 54 HVAC: No data fault

Description
Trigger: No comm for > 65 seconds. End-User Text String: Coolant System Problem, Charging restricted to 50%.
Steps to Test
Perform a hard reset of the Heating, Ventilation, Air-Conditioning (HVAC) by inhibiting the Auxiliary Power
Supply (APS) and removing the HVAC connector (FHC50). Allow the vehicle to sit 10 minutes before
reconnecting
FHC50.
Inspect CAN-bus connector
FHC50
pins R1 and R2.
Inspect associated CAN wiring from HVAC to Vehicle Monitor System (VMS), for damage, grounding, and poor
pin connections.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
{44368 - HVAC failure
771 / 835
Article #21536 - VMS 55 IP: No data fault

Description
Trigger: No comm for > 65 seconds. End-User Text String: Debug Only. Vehicle Response: None.
Steps to Test
Perform a hard reset of the Instrument Pack (IP) by inhibiting the Auxiliary Power Supply (APS) and
removing the IP connector (RHC33). Allow the vehicle to sit 10 minutes before reinstalling the RHC33 .
Inspect CAN-bus connector RHC33 pins A7 and B7.
Inspect associated CAN wiring from IP to Vehicle Monitor System (VMS), for damage, grounding, and poor
pin connections.
Steps to Fix
---
Possible Effects
Unknown.
Possible Causes
Unknown.
772 / 835
Article #21640 - VMS 560 Timed out of Range Mode

(after charging)
Description
End-User Text String: Timed out of Range Mode. Vehicle Response: Charge mode reverts to Standard.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
773 / 835
Article #21641 - VMS 561 Timed out of Performance

Mode (after charging)
Description
End-User Text String: Timed out of Performance Mode. Vehicle Response: Charge mode reverts to Standard.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
774 / 835
Article #21537 - VMS 56 PEM: No data fault

Description
Trigger: No comm for > 65 seconds. End-User Text String: Communication Problem, Power Reduced. Vehicle
Response: None.
Steps to Test
Determine if "TCM: No data fault" is present. Check the
Power Electronics Module (PEM) CAN status with the MTS-2/Linux-based Engineering Tool.
Steps to Fix
If "TCM: No data fault" is present, troubleshoot PEM BUS failure.
If the PEM CAN status is okay, cycle the Auxiliary Power Supply (APS), and pursue possible causes to
investigate further. If cycling the APS does not work, escalate your session for assistance.
If the PEM CAN status is unavailable, pursue possible causes to investigate further.
Possible Effects
Unknown.
Possible Causes
Article #22628 - 12V not registering when measuring from PEM
Article #22629 - PEM CAN status is unavailable
775 / 835
Article #21538 - VMS 57 SWP: No data fault

Description
Steps to Test
1.5 Roadster:
Perform a hard reset of the Switchpack (SWP) by inhibiting the Auxiliary Power Supply (APS) and removing
the SWP connector (FHC21). Allow the vehicle to sit 10 minutes before reinstalling the FHC21.
Inspect associated CAN wiring from SWP to Vehicle Monitor System (VMS), for damage, grounding, and
2.0 Roadster:
Perform a hard reset of the SWP by inhibiting the APS and removing the SWP connector (FHC22). Allow the
vehicle to sit 10 minutes before reinstalling the FHC22.
Inspect associated CAN wiring from SWP to VMS, for damage, grounding, and poor pin connections.
Steps to Fix
Repair, restore, or replace connectors where necessary. If the issue is not resolved, escalate your session for
assistance.
Possible Effects
Unknown.
Possible Causes
776 / 835
Unknown.
777 / 835
Article #21539 - VMS 58 TPMS: No data fault

Description
Steps to Test
Check for "IP No Data Fault".
Steps to Fix
If "IP No Data Fault" is present, troubleshoot the Video Display System (VDS)/ Instrument Pack (IP) BUS.
Possible Effects
Unknown.
Possible Causes
Article #22632 - TPMS CAN status
778 / 835
Article #21540 - VMS 59 VMSIO: No data fault

Description
Response: None.
Steps to Test
Operate trunk release switch to verify operation of Vehicle Management System (VMS). Reboot VMS and check
CAN communication status with MTS-2. If fault clears, send QFR.
If fault does not clear:
Check VMS fuse 21.

Measure voltage at VMS connector FHC48, check for 12V Main at pin 6 (+) / ground.
Measure voltage at VMS connector FHC47 for STBY12 at pin 1 (+) / ground.
Check ground circuit to VMS by measuring resistance at VMS connector FHC47 pin 8 (-) / ground.
Check resistance at VMS connector FHC48 pin 21, 22 / ground.
Steps to Fix
Replace VMS
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158), as per SI-12-17-002, found in Service Documents.
Possible Effects
Unknown.
Possible Causes
Unknown.
779 / 835
Article #21511 - VMS 5 VMS Watchdog

Description
Trigger: VMS Watchdog. End-User Text String: Debug Only. Vehicle response: None.
Steps to Test
Determine the number of instances of Vehicle Management System (VMS) watchdog events.
Determine if the vehicle is a 1.5 Roadster or if it is running firmware earlier than 4.2.30.
Determine if there are any CAN or communication faults.
Steps to Fix
If the vehicle is a 1.5 Roadster or running firmware earlier than 4.2.30 and there are a number of instances
of VMS watchdog events, this is expected behavior.
Troubleshoot any CAN or communication faults.
Replace the VMS (Part# 6001180) if there are no CAN or communication faults.
---
Possible Effects
Unknown.
Possible Causes
Unknown.
780 / 835
Article #21643 - VMS 601 ESS: MaxT brick too hot;

Description
Trigger: Max Brick Temp > 45C. End-User Text String: Battery Hot. Power Reduced. Vehicle Response: Power
reduced.
If the car is being driven hard, this is not an issue.
Steps to Test
Compare the temperature with the other thermistors in the sheet.
Steps to Fix
If the thermistor is not within 30C of the rest of the sheet, swap the Battery Monitor Board (BMB). If the fault is
still present, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
781 / 835
Article #21644 - VMS 602 SHUTDOWN IMMINENT

Power limited
Description
Trigger: Not a Fault - Warning for end user. End-User Text String: SHUTTING DOWN PULL OVER SAFELY. Vehicle
Response: Power reduced; vehicle stops after 30 seconds.
Steps to Test
This fault occurs when vehicle shutdown is imminent. Power will be limited and the vehicle will shut down in 30
seconds. Retrieve the vehicle logs and review them for the root cause of the vehicle shutdown.
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
782 / 835
Article #21646 - VMS 604 ESS: Low state of charge;

Description
End-User Text String: Battery Low Power Reduced. Vehicle Response: Power reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
783 / 835
Article #21647 - VMS 605 Standard range SOC floor

reached. Stop & Charge.
Description
Trigger: Not a Fault - message to end user. End-User Text String: CAR WILL STOP IN LESS THAN 1 MINUTE. Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
784 / 835
Article #21648 - VMS 606 ESS: Range Mode Remaining

charge uncertain
Description
Trigger: Not a Fault - message to end user. End-User Text String: Battery Almost Empty Range Uncertain. Vehicle
This is not a fault but rather a warning, informing the end user that the vehicle range estimation may not be
accurate due to a low SOC.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
785 / 835
Article #21649 - VMS 607 ESS: MaxT brick extremely hot;

Description
Trigger: Not a Fault - message to end user. End-User Text String: Battery Too Hot. Power Further Reduced. Vehicle
If the car is being driven hard, this is not an issue.
Steps to Test
Compare the temperature with the other thermistors in the sheet.
Steps to Fix
If the thermistor is not within 30C of the rest of the sheet, swap the Battery Monitor Board (BMB). If the fault is
still present, escalate your session for assistance.
Possible Effects
786 / 835
Unknown.
Possible Causes
Unknown.
787 / 835
Article #21650 - VMS 608 ESS: Almost empty. Car stops

in 3 miles
Description
Trigger: Not a Fault - message to end user. End-User Text String: 3 miles left! Switch to Range Mode to access
reserve. Vehicle Response: Power reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
788 / 835
Article #21651 - VMS 609 ESS: BSM/CSB/BMB no data

fault; power limited
Description
Trigger: Not a Fault - message to end user. End-User Text String: Communication Problem. Power Reduced.
Vehicle Response: Power reduced.
Steps to Test
Update or Reload the latest firmware release, if communication has not been restored, proceed to perform
a hard reset of the Battery Safety Monitor (BSM), Current Sensor Board (CSB), and Battery Monitor Board
(BMB) by inhibiting the Auxiliary Power Supply (APS) and removing connector RHC20. Allow the vehicle to
sit 10 minutes before reconnecting RHC20. If the fault is still present, continue by inspecting CAN-BUS
connector RHC20 pins 5 and 6. Also, inspect the associated CAN wiring from RHC20 to the Vehicle Monitor
System (VMS), for damage, grounding, and poor pin connections.
Inspect the module grounding.
Steps to Fix
Repair/restore the grounding.
Replace the module
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158). If communication to the VMS has not been restored, escalate your
Possible Effects
Unknown.
Possible Causes
789 / 835
790 / 835
Article #21541 - VMS 60 DFC: No data fault

Description
Steps to Test
Perform a hard reset of the Dual Fan Controller (DFC) by inhibiting the Auxiliary Power Supply (APS) and
removing the Power Electronics Module (PEM) logic connector (RHC12). Allow the vehicle to sit 10 minutes
before reconnecting RHC12.
Inspect associated CAN wiring from DFC to Vehicle Monitor System (VMS), for damage, grounding, and
Steps to Fix
If needed, replace the PEM
(1.5-Part# 6003440, 2.0&;2.5-Part# 6005203).

---
Possible Effects
Unknown.
Possible Causes
Unknown.
Article #21652 - VMS 610 ESS: Almost empty Car stops

in 2 miles
791 / 835
Description
Trigger: Not a Fault - message to end user. End-User Text String: 2 miles left! Switch to Range Mode to access
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
792 / 835
Article #21653 - VMS 611 ESS: Almost empty. Car stops

in 1 mile
Description
Trigger: Not a Fault - message to end user. End-User Text String: 1 mile left! Switch to Range Mode to access
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
793 / 835
Article #21654 - VMS 612 Multiple Temp Sensor Faults;

Vehicle entering limp mode
Description
Trigger: More than one temperature sensor detected open for one BMB. End-User Text String: Battery Problem
Power Reduced. Vehicle Response: Power reduced.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
794 / 835
Article #21655 - VMS 613 VMS: Use MC120 to avoid

trickle charge
Description
Trigger: Vehicle enters trickle charge. End-User Text String: Battery voltage low Initial charging will be faster with
MC120. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
795 / 835
Article #21542 - VMS 61 TCM: No data fault

Description
Trigger: No comm for > 65 seconds. End-User Text String: Park Lock Problem, Vehicle May be Free-Rolling. Vehicle
Response: None.
Steps to Test
1.5 Roadster:
Perform a hard reset of the Transmission Controller (TCM) by inhibiting the Auxiliary Power Supply (APS)
and removing the TCM connector (THHC2). Allow the vehicle to sit 10 minutes before reconnecting the
THHC2.
Inspect the CAN-bus connector THHC2 pins D and J.
Inspect the associated CAN wiring from the TCM to the Vehicle Management System (VMS), for damage,
2.0 Roadster:
Perform a hard reset of the TCM by inhibiting the APS and removing the TMC connector (RHC19). Allow
the vehicle to sit 10 minutes before reconnecting RHC19.
Inspect the CAN-bus connector RHC19 pins D and J.
Inspect the associated CAN wiring from the TCM to the VMS, for damage, grounding, and poor pin
connections.
Steps to Fix
---
Possible Effects
Unknown.
796 / 835
Possible Causes
Unknown.
797 / 835
Article #21543 - VMS 62 PM: No data fault

Description
Steps to Test
Perform a hard reset of the Pedal Monitor (PM) by inhibiting the Auxiliary Power Supply (APS) and
removing the PM connector. Allow the vehicle to sit 10 minutes before reconnecting PM.
Inspect CAN-bus connections.
Inspect associated CAN wiring from the PM to the Vehicle Management System (VMS), for damage,
Steps to Fix
If needed, replace the module
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158). ---
Possible Effects
Unknown.
Possible Causes
Unknown.
798 / 835
Article #21544 - VMS 63 GS: No data fault

Description
Steps to Test
Perform a hard reset of the gear selector (GS) by inhibiting the Auxiliary Power Supply (APS) and removing
the GS connector (CCHC15). Allow the vehicle to sit 10 minutes before reconnecting CCHC15.
Inspect associated CAN wiring from gear selector to Vehicle Monitor System (VMS), for damage,
Steps to Fix
If needed, replace the module
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158).

---
Possible Effects
Unknown.
Possible Causes
Unknown.
799 / 835
Article #21512 - VMS 6 VMS: APS Failure

Description
This fault occurs when the Auxiliary Power Supply (APS) turns on within 3 seconds of turning off 12 times
consecutively. This fault likely indicates a failing APS.
Trigger: If the Auxillary Power Supply (APS) turns on within 3 seconds of it turning off 12 times in a row, this fault
is thrown. End-User Text String: Battery Problem, Service Required. Vehicle Response: None.
Steps to Test
Load test the APS. This can be done either while the battery is in or out of the vehicle by using the appropriate
instructions below.
The means of loading are simple. The idea is to connect a light load to the APS main output and connect a
computer running BSMUI to the pack for control. With the proper defeats for the interlocks, the APS can be
turned on and the pack will discharge.
Note: this is an UNSUPERVISED discharge which will require constant checking to assure that over
discharge does not occur, which could result in a destroyed battery.
The requirements for this system are as follows. The first list is items any tech should already have. The second is
components specific to this procedure.
A computer that can run LINUX diagnostic tools suite. For more info on creating a bootable USB drive from
which to install these tools see Toolbox Article 23547.
Gridconnect USB-CAN interface device
ESS logic connect cable (TPN 02-000321-00)
**the HVAC simulator box ( TPN 06-002950-00) (**only needed if pack is out of the car)
The following three items are also needed:
12 volt, 300 Watt heater, McMaster part # 17075K71 or equivalent.

**Submersible pump, 120VAC, Grainger part # 1P321, or equivalent. (**if pack is out of the car)
**3/8 inch ID Tubing or hose to connect the pump to the APS coolant manifold. (**if pack is out of the car)
**A 5-10 gallon bucket or can for coolant. (**if pack is out of the car)
If the battery pack is still in the car:
1. Turn OFF the APS via the VDS.
800 / 835
2. Next, disconnect the main output from the dual binding post as shown below.
3. Then connect the RED heater wire to the APS Main output and wrap it with an insulating tape to avoid any
shorts. (Note the image shows the black wire for clarity, but the RED wire goes to APS main.)
801 / 835
4. Put the BLACK heater wire onto the main grounding stud at the rear of the vehicle; this will complete the
APS loading circuit.
802 / 835
803 / 835
5. Start the BSMUI application, and under the BSM State tab click the APS Main button to turn on the APS.
804 / 835
6. Then go back to the BSM tab to verify that the APS is on and that the APS Main voltage is between 12.5
and 13.5 volts. Do not leave the load in place and the APS turned on for more than 1 minute!
7. If the APS is running properly the value will be stable. If the APS has a problem, this voltage will drop. Any
value below 12.2 volts is unacceptable and will require APS replacement.
If the battery pack is out of the car:

The out of car set-up is fairly simple, and safe. The following images show the APS main outputs. These cables
shall be connected to the INPUT of the 12 volt heater.
805 / 835
1. Connect these lugs to the 12V heater inlet:
2. Pull off the rubber covers on the APS output, one at a time and connect to the heater inputs. Even though
the APS outputs only 12 volts, it is capable of driving HUGE current loads, so after making any electrical
connections, be sure to cover them with an insulating tape, such as electrician’s vinyl tape.
806 / 835
3. The lugs need to be connected to the wires from the heaters using a nut and bolt. Finger tight is good;
there is no need for a torque specification. In this case, as shown in the picture below, a ¼-20 fine thread
screw and nut were used.
807 / 835
4. Be sure to connect the RED wire from the heater to the RED banded APS cable, and the BLACK wire from
the heater to the BLACK wire from the APS.
5. Be sure that the switch on the 12 volt heater is set to the middle position, “Off”.
808 / 835
6. Put the heater on the floor, or on a cart next to the battery, but do not put the heater on the case.
7. After the lugs are connected, remember to wrap the connections with electrician’s tape.
8. Once the heater is secure, move to the submersible fluid pump.
809 / 835
Pump kit with

barb fittings and clamps
You will need to obtain about 2-3 feet (1 meter) of 3/8 ID tubing (8mm tubing). This tubing will go between
the pump and the APS coolant inlet.
810 / 835
If the kit is new, put the ¼ NPT-to-3/8” barb fitting onto the pump outlet using a short piece of Teflon (PTFE)
tape. Placing
the Teflon tape on the outlet.
811 / 835
Barb fitting on
the pump.
Next, push the tubing onto the barb fitting and secure with one of the included hose clamps.
Then put the 3/8 to ¼ adapter onto the other end and secure with the other hose clamp. The pump outlet
hose with the adapter on it will be connected to the shorter of the two APS coolant tubes. The other tube will
serve as the outlet for the coolant.
812 / 835
Next, you will need to fill a 5 to 10 gallon bucket with coolant, coolant and distilled water mixed to 50:50 or
just distilled water. This bucket will serve as the reservoir for cooling the APS as you discharge the pack through
the heater.
Lower the pump into the reservoir, and be sure that the power cord and the outlet tube are coming straight
up, out of the tank. Let the longer APS coolant tube hang back into the tank, as shown below.
813 / 835
After the pump and load have been set up, you will need to connect the HVAC simulator.
HVAC simulator
814 / 835
HVAC simulator
installed in place
This device goes onto the HVAC outlet of the pack and contains the 65 Ohm End-Of-Line resistor that is needed
in order to turn on the APS. Connect as shown above.
Then connect your laptop PC running LINUX and the PERL diagnostic suite via the ESS logic connector, the
USB-CAN adapter and the ESS Logic connect cable.
815 / 835
ESS logic connect cable
816 / 835
Gridconnect USB-CAN adapter
Insert the Service Disconnect plug in the pump. It requires 120 VAC and will mate to the standard Edison
outlet in North America. Fluid should start coming out of the APS fluid outlet pipe and go back into the reservoir.
After you have verified that fluid is circulating, turn on the heater by pushing the switch to the right position.
The APS is now set up for loading.
817 / 835
Start the BSMUI application, and under the BSM State tab click the APS Main button to turn on the APS.
818 / 835
Then go back to the BSM tab to verify that the APS is on and that the APS Main voltage is between 12.5 and
13.5 volts.
If the APS is running properly the value will be stable. If the APS has a problem, this voltage will drop. Any
value below 12.2 volts is unacceptable and will require APS replacement.
Steps to Fix
1. If the APS fails the load test described above, the battery will have to be replaced.
2. Send pack to Fremont for MRB Reman.
Possible Effects
Unknown.
Possible Causes
Article #27490 - Alpine head unit replacement
819 / 835
Article #31789 - Faulty standby power supply

44235 - ESS Blown Auxiliary-Fuse
820 / 835
Article #21513 - VMS 7 Battery Bleed Scan Failure

Description
Alert Trigger: Fails Bleed Resister Scan Test. End-User Text String: Battery Service Required. Vehicle Response:
None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Article #23053 - Bleed Test Procedure
Article #23512 - Analyzing bleed test results
44443 - ESS TVSH-Failure
821 / 835
Article #21678 - VMS 880 While starting, keep foot off

accelerator pedal
Description
End-User Text String: While starting, keep foot off accelerator pedal. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
822 / 835
Article #21679 - VMS 881 While starting, foot brake

must be pressed
Description
End-User Text String: While starting, brake pedal must be pressed. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
823 / 835
Article #21680 - VMS 882 Before starting, close charge

port door
Description
End-User Text String: Before starting, charge port door must be closed. Vehicle Response: None.
This fault occurs when the charge port door is open and ignition key is turned to the start position.
Steps to Test
Determine if the fault is still present. Determine if the port door is open.
Check that the charge port micro switch is working properly, the switch is activated when door is closed, and the
switch connections are secure. (CPDC -1-1 and CPDC -1-4)
Steps to Fix
If the fault is not still present when initially troubleshooting, escalate your session for assistance. If the port door
is open, close the door. If the micro switch is not working properly, the switch is not activated when the door is
closed, or the switch connections are not secure, repair as needed. Otherwise, escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
824 / 835
Article #21681 - VMS 883 Before starting, exit Tow Mode

Description
End-User Text String: Exit Tow Mode before starting. Vehicle Response: Vehicle does not start.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
825 / 835
Article #21682 - VMS 884 Battery empty Can't start

Description
End-User Text String: Battery Empty. Vehicle Response: Vehicle does not start.
Steps to Test
Steps to Fix
--
Possible Effects
Unknown.
Possible Causes
826 / 835
Article #21683 - VMS 885 BMB No Data fault/Cannot

start
Description
Trigger: Not a Fault - message to end user. End-User Text String: Communication Problem Service Required.
Steps to Test
Perform a hard reset of the BSM by inhibiting the APS and removing the BMB connector RHC20. Allow the
vehicle to sit 10 minutes before reconnecting RHC20.
Inspect associated CAN wiring from BSM to VMS, for damage, grounding, and poor pin connections.
Steps to Fix
After removing the aftermarket accessories, if the issue is not resolved, replace the module
(1.5-Part# 6001180, 2.0&;2.5-Part# 6004158).
Possible Effects
Unknown.
Possible Causes
827 / 835
Article #21684 - VMS 886 Battery cold Can't start

Description
End-User Text String: Too cold to start Plug in to warm battery. Vehicle Response: Vehicle does not start.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
828 / 835
Article #21685 - VMS 887 Can't start Version number

mismatch.
Description
Trigger: VMS software version does not match release. End-User Text String: Software Problem Service Required.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
829 / 835
Article #21686 - VMS 888 VMS/PEM key mismatch

Description
The customer is unable to put the vehicle into Drive. This alert is visible on the Vehicle Display Screen (VDS).
Alert Trigger: VMS reads a key state different from what the PEM is telling it.
End-User Text String: Disarm vehicle with key fob before starting.
Vehicle Response: Contactors do not close.
An example of the End-User Text String is shown below:
Steps to Test
Steps to Fix
Possible Effects
Unknown.
830 / 835
Possible Causes
Unknown.
831 / 835
Article #21687 - VMS 889 Service Required. Charging

restricted to storage level
Description
Trigger: Not a Fault - message to end user. End-User Text String: Service required Charging restricted. Vehicle
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
832 / 835
Article #21688 - VMS 891 Transmission lock has been

released
Description
End-User Text String: Transmission lock has been released. Vehicle Response: None.
Steps to Test
Steps to Fix
Possible Effects
Unknown.
Possible Causes
Unknown.
833 / 835
Article #21514 - VMS 8 Vehicle Idle for 1 hour; Shutting

Down
Description
End-User Text String: Vehicle Idle for 1 Hour Shutting Down.
Steps to Test
This fault occurs when BPS (Backup Power Supply) is active and the vehicle has been idle in drive mode for more
than 1 hour. This fault is normal behavior under the above circumstances. The condition causing the BPS to be
active should be addressed.
Steps to Fix
If this fault has occurred outside of the above mentioned scenario; escalate your session for assistance.
Possible Effects
Unknown.
Possible Causes
Unknown.
834 / 835
Article #21515 - VMS 9 Contactors Closed While not

Expected
Description
Trigger: Contactors closed while key out and not charging. End-User Text String: Debug Only.
Steps to Test
Check to see if the key is in the "Off" position. Cycle the key twice to see if alert clears.
Steps to Fix
If the alert does not clear, Escalate your session for assistance
Possible Effects
Unknown.
Possible Causes
Article #21505 - Contactors are closed unexpectedly
835 / 835

Roadster Alert Articles

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Roadster Alert Articles

Uploaded by

Copyright:

Available Formats

Roadster Alert Articles.

Article #33186 - ABS_0x4090

Article #33188 - ABS_0x4091

Article #33189 - ABS_0x4092

Article #33190 - ABS_0x4093

Article #33191 - ABS_0x4094

Article #33192 - ABS_0x4095

Article #33193 - ABS_0x40A0

Article #33194 - ABS_0x40A1

Article #33195 - ABS_0x40A2

Article #33196 - ABS_0x40A3

Article #33197 - ABS_0x40A4

Article #33198 - ABS_0x40A5

Article #33199 - ABS_0x40B0

Article #33200 - ABS_0x40B1

Article #33201 - ABS_0x40B2

Article #33202 - ABS_0x40B3

Article #33203 - ABS_0x40B4

Article #33204 - ABS_0x40B5

Article #33205 - ABS_0x40C0

Article #33206 - ABS_0x40C1

Article #33207 - ABS_0x40C2

Article #33208 - ABS_0x40C3

Article #33209 - ABS_0x40C4

Article #33210 - ABS_0x40C5

Article #33211 - ABS_0x40F0

Article #33212 - ABS_0x40F1

Article #33213 - ABS_0x40F2

Article #33214 - ABS_0x40F4

Article #33215 - ABS_0x40F5

Article #33216 - ABS_0x40F7

Article #33217 - ABS_0x40FC

Article #33219 - ABS_0x40FD

Article #33220 - ABS_0x40FE

Article #33221 - ABS_0x40FF

Article #21657 - ABS 701 ABS: Service required

Article #21658 - ABS 702 ABS: Service required

Article #21659 - ABS 703 ABS: Service required

Article #21519 - BMB 16 BMB: Sheet alarm

Article #21564 - BSM 257 APS output 1 (main) reset

Set driving mode to the maximum range.

Otherwise, the alert can be disregarded.

Article #21565 - BSM 258 APS output 2 (PEM) reset

Article #21566 - BSM 259 Sheet Alarm

Article #21567 - BSM 260 BSM: Contactors opened with

Article #21568 - BSM 261 BSM: Smoke detector not

Article #21569 - BSM 262 BSM: Immersion fault

Article #21570 - BSM 263 BSM: HVAC cable fault

Article #21571 - BSM 264 BSM: PEM cable fault

Article #21572 - BSM 265 BSM: V_batt too low

Article #21573 - BSM 266 BSM: V_batt too high

Article #21574 - BSM 267 BSM: Positive contactor /

Article #21575 - BSM 268 BSM: Positive

Article #21576 - BSM 269 BSM: Negative

Article #21577 - BSM 270 BSM: Negative

Article #21578 - BSM 271 BSM: Contactor power failure

Article #21579 - BSM 272 BSM: PEM HVAC cable/pin

Article #21580 - BSM 273 BSM: V_ess too high

Article #21581 - BSM 274 BSM: CSB commanded

Article #21582 - BSM 275 BSM: Precharge too fast at t1

Article #21583 - BSM 276 BSM: V_ess too low at end of

Heating, Ventilation, Air-Conditioning (HVAC)

simulator in place of the 400V HVAC controller. Attempt to close contactors.