P10eai srn1b

Power Systems
Service request numbers (8xxxx - Dxxxx)
IBM
Note
Before using this information and the product it supports, read the information in “Safety notices” on
page v, “Notices” on page 279, the IBM Systems Safety Notices manual, G229-9054, and the IBM
Environmental Notices and User Guide, Z125–5823.
This edition applies to IBM® Power® servers that contain the Power10 processor and to all associated models.
© Copyright International Business Machines Corporation 2021, 2023.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety notices........................................................................................................v
Service request numbers....................................................................................... 1

SRNs............................................................................................................................................................. 1
Notices..............................................................................................................279
Accessibility features for IBM Power servers......................................................................................... 280
Privacy policy considerations ................................................................................................................. 281
Trademarks.............................................................................................................................................. 281
Electronic emission notices.....................................................................................................................281
Class A Notices...................................................................................................................................282
Class B Notices...................................................................................................................................285
Terms and conditions.............................................................................................................................. 287
iii
iv
Safety notices
Safety notices may be printed throughout this guide:
• DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to people.
• CAUTION notices call attention to a situation that is potentially hazardous to people because of some
existing condition.
• Attention notices call attention to the possibility of damage to a program, device, system, or data.
World Trade safety information

Several countries require the safety information contained in product publications to be presented in
their national languages. If this requirement applies to your country, safety information documentation is
included in the publications package (such as in printed documentation, on DVD, or as part of the product)
shipped with the product. The documentation contains the safety information in your national language
with references to the U.S. English source. Before using a U.S. English publication to install, operate, or
service this product, you must first become familiar with the related safety information documentation.
You should also refer to the safety information documentation any time you do not clearly understand any
safety information in the U.S. English publications.
Replacement or additional copies of safety information documentation can be obtained by calling the IBM
Hotline at 1-800-300-8751.
German safety information

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Laser safety information

IBM servers can use I/O cards or features that are fiber-optic based and that utilize lasers or LEDs.
Laser compliance
IBM servers may be installed inside or outside of an IT equipment rack.
DANGER: When working on or around the system, observe the following precautions:
Electrical voltage and current from power, telephone, and communication cables are hazardous. To
avoid a shock hazard: If IBM supplied the power cord(s), connect power to this unit only with the
IBM provided power cord. Do not use the IBM provided power cord for any other product. Do not
open or service any power supply assembly. Do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical storm.
• The product might be equipped with multiple power cords. To remove all hazardous
voltages, disconnect all power cords. For AC power, disconnect all power cords from their AC power
source. For racks with a DC power distribution panel (PDP), disconnect the customer’s DC power source
to the PDP.
• When connecting power to the product ensure all power cables are properly connected. For racks with
AC power, connect all power cords to a properly wired and grounded electrical outlet. Ensure that the
outlet supplies proper voltage and phase rotation according to the system rating plate. For racks with a
DC power distribution panel (PDP), connect the customer’s DC power source to the PDP. Ensure that the
proper polarity is used when attaching the DC power and DC power return wiring.
• Connect any equipment that will be attached to this product to properly wired outlets.
© Copyright IBM Corp. 2021, 2023 v

• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Do not attempt to switch on power to the machine until all possible unsafe conditions are corrected.
• When performing a machine inspection: Assume that an electrical safety hazard is present. Perform
all continuity, grounding, and power checks specified during the subsystem installation procedures to
ensure that the machine meets safety requirements. Do not attempt to switch power to the machine
until all possible unsafe conditions are corrected. Before you open the device covers, unless instructed
otherwise in the installation and configuration procedures: Disconnect the attached AC power cords,
turn off the applicable circuit breakers located in the rack power distribution panel (PDP), and
disconnect any telecommunications systems, networks, and modems.
• Connect and disconnect cables as described in the following procedures when installing, moving, or
opening covers on this product or attached devices.
To Disconnect: 1) Turn off everything (unless instructed otherwise). 2) For AC power, remove the power
cords from the outlets. 3) For racks with a DC power distribution panel (PDP), turn off the circuit
breakers located in the PDP and remove the power from the Customer's DC power source. 4) Remove
the signal cables from the connectors. 5) Remove all cables from the devices.
To Connect: 1) Turn off everything (unless instructed otherwise). 2) Attach all cables to the devices. 3)
Attach the signal cables to the connectors. 4) For AC power, attach the power cords to the outlets. 5)
For racks with a DC power distribution panel (PDP), restore the power from the Customer's DC power
source and turn on the circuit breakers located in the PDP. 6) Turn on the devices.
• Sharp edges, corners and joints may be present in and around the system. Use
care when handling equipment to avoid cuts, scrapes and pinching. (D005)
(R001 part 1 of 2):
DANGER: Observe the following precautions when working on or around your IT rack system:
• Heavy equipment–personal injury or equipment damage might result if mishandled.
• Always lower the leveling pads on the rack cabinet.
• Always install stabilizer brackets on the rack cabinet if provided, unless the earthquake option is
to be installed.
• To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest
devices in the bottom of the rack cabinet. Always install servers and optional devices starting
from the bottom of the rack cabinet.
• Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top
of rack-mounted devices. In addition, do not lean on rack mounted devices and do not use them
to stabilize your body position (for example, when working from a ladder).
• Stability hazard:
– The rack may tip over causing serious personal injury.
– Before extending the rack to the installation position, read the installation instructions.
– Do not put any load on the slide-rail mounted equipment mounted in the installation position.
– Do not leave the slide-rail mounted equipment in the installation position.
• Each rack cabinet might have more than one power cord.
– For AC powered racks, be sure to disconnect all power cords in the rack cabinet when directed
to disconnect power during servicing.
vi Power Systems: Service request numbers (8xxxx - Dxxxx)

– For racks with a DC power distribution panel (PDP), turn off the circuit breaker that controls
the power to the system unit(s), or disconnect the customer’s DC power source, when directed
to disconnect power during servicing.
• Connect all devices installed in a rack cabinet to power devices installed in the same rack
cabinet. Do not plug a power cord from a device installed in one rack cabinet into a power device
installed in a different rack cabinet.
• An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts
of the system or the devices that attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (R001 part
1 of 2)
(R001 part 2 of 2):
CAUTION:
• Do not install a unit in a rack where the internal rack ambient temperatures will exceed the
manufacturer's recommended ambient temperature for all your rack-mounted devices.
• Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not
blocked or reduced on any side, front, or back of a unit used for air flow through the unit.
• Consideration should be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection.
To provide the correct power connection to a rack, refer to the rating labels located on the
equipment in the rack to determine the total power requirement of the supply circuit.
• (For sliding drawers.) Do not pull out or install any drawer or feature if the rack stabilizer brackets
are not attached to the rack or if the rack is not bolted to the floor. Do not pull out more than one
drawer at a time. The rack might become unstable if you pull out more than one drawer at a time.
• (For fixed drawers.) This drawer is a fixed drawer and must not be moved for servicing unless
specified by the manufacturer. Attempting to move the drawer partially or completely out of the
rack might cause the rack to become unstable or cause the drawer to fall out of the rack. (R001
part 2 of 2)
CAUTION: Removing components from the upper positions in the rack cabinet improves rack
stability during relocation. Follow these general guidelines whenever you relocate a populated rack
cabinet within a room or building.
• Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack
cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you
received it. If this configuration is not known, you must observe the following precautions:
– Remove all devices in the 32U position (compliance ID RACK-001 or 22U (compliance ID
RR001) and above.
– Ensure that the heaviest devices are installed in the bottom of the rack cabinet.
Safety notices vii

– Ensure that there are little-to-no empty U-levels between devices installed in the rack cabinet
below the 32U (compliance ID RACK-001 or 22U (compliance ID RR001) level, unless the
received configuration specifically allowed it.
• If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet
from the suite.
• If the rack cabinet you are relocating was supplied with removable outriggers they must be
reinstalled before the cabinet is relocated.
• Inspect the route that you plan to take to eliminate potential hazards.
• Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to
the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.
• Verify that all door openings are at least 760 x 2083 mm (30 x 82 in.).
• Ensure that all devices, shelves, drawers, doors, and cables are secure.
• Ensure that the four leveling pads are raised to their highest position.
• Ensure that there is no stabilizer bracket installed on the rack cabinet during movement.
• Do not use a ramp inclined at more than 10 degrees.
• When the rack cabinet is in the new location, complete the following steps:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet or in an earthquake environment bolt the rack to
the floor.
– If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest
position to the highest position.
• If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack
cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent.
Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the
pallet.
(R002)
(L001)
DANGER: Hazardous voltage, current, or energy levels are present inside any component that has
this label attached. Do not open any cover or barrier that contains this label. (L001)
(L002)
DANGER: Rack-mounted devices are not to be used as shelves or work spaces. Do not place
objects on top of rack-mounted devices. In addition, do not lean on rack-mounted devices and do
not use them to stabilize your body position (for example, when working from a ladder). Stability
hazard:
• The rack may tip over causing serious personal injury.
viii Power Systems: Service request numbers (8xxxx - Dxxxx)

• Before extending the rack to the installation position, read the installation instructions.
• Do not put any load on the slide-rail mounted equipment mounted in the installation position.
• Do not leave the slide-rail mounted equipment in the installation position.
(L002)
(L003)
or
or
or
or
Safety notices ix
DANGER: Multiple power cords. The product might be equipped with multiple AC power cords
or multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and
power cables. (L003)
(L007)
CAUTION: A hot surface nearby. (L007)
(L008)
CAUTION: Hazardous moving parts nearby. (L008)
(L018)
or
CAUTION: High levels of acoustical noise are (or could be under certain circumstances) present.
Use approved hearing protection and/ or provide mitigation or limit exposure. (L018)
(L031)
x Power Systems: Service request numbers (8xxxx - Dxxxx)

CAUTION:
Enclosure Integrity.
• Access covers are intended only for occasional removal.
• Follow documented procedures when opening during live or temporary service.
• When service is complete, promptly reinstall all covers, lids, and/or doors for correct operation.
(L031)
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class
1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser
product. Consult the label on each part for laser certification numbers and approval information.
CAUTION: This product might contain one or more of the following devices: CD-ROM drive, DVD-
ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following
information:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of the controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
(C026)
CAUTION: Data processing environments can contain equipment transmitting on system links with
laser modules that operate at greater than Class 1 power levels. For this reason, never look into
the end of an optical fiber cable or open receptacle. Although shining light into one end and looking
into the other end of a disconnected optical fiber to verify the continuity of optic fibers may not
injure the eye, this procedure is potentially dangerous. Therefore, verifying the continuity of optical
fibers by shining light into one end and looking at the other end is not recommended. To verify
continuity of a fiber optic cable, use an optical light source and power meter. (C027)
CAUTION: This product contains a Class 1M laser. Do not view directly with optical instruments.
(C028)
CAUTION: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following information:
• Laser radiation when open.
• Do not stare into the beam, do not view directly with optical instruments, and avoid direct
exposure to the beam. (C030)
(C030)
CAUTION: The battery contains lithium. To avoid possible explosion, do not burn or charge the
battery.
Do Not:
• Throw or immerse into water
• Heat to more than 100 degrees C (212 degrees F)
• Repair or disassemble
Safety notices xi
Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by
local regulations. In the United States, IBM has a process for the collection of this battery. For
information, call 1-800-426-4333. Have the IBM part number for the battery unit available when
you call. (C003)
CAUTION: Regarding IBM provided VENDOR LIFT TOOL:
• Operation of LIFT TOOL by authorized personnel only.
• LIFT TOOL intended for use to assist, lift, install, remove units (load) up into rack elevations. It is
not to be used loaded transporting over major ramps nor as a replacement for such designated
tools like pallet jacks, walkies, fork trucks and such related relocation practices. When this is not
practicable, specially trained persons or services must be used (for instance, riggers or movers).
• Read and completely understand the contents of LIFT TOOL operator's manual before using.
Failure to read, understand, obey safety rules, and follow instructions may result in property
damage and/or personal injury. If there are questions, contact the vendor's service and support.
Local paper manual must remain with machine in provided storage sleeve area. Latest revision
manual available on vendor's web site.
• Test verify stabilizer brake function before each use. Do not over-force moving or rolling the LIFT
TOOL with stabilizer brake engaged.
• Do not raise, lower or slide platform load shelf unless stabilizer (brake pedal jack) is fully
engaged. Keep stabilizer brake engaged when not in use or motion.
• Do not move LIFT TOOL while platform is raised, except for minor positioning.
• Do not exceed rated load capacity. See LOAD CAPACITY CHART regarding maximum loads at
center versus edge of extended platform.
• Only raise load if properly centered on platform. Do not place more than 200 lb (91 kg) on edge
of sliding platform shelf also considering the load's center of mass/gravity (CoG).
• Do not corner load the platforms, tilt riser, angled unit install wedge or other such accessory
options. Secure such platforms -- riser tilt, wedge, etc options to main lift shelf or forks in all four
(4x or all other provisioned mounting) locations with provided hardware only, prior to use. Load
objects are designed to slide on/off smooth platforms without appreciable force, so take care not
to push or lean. Keep riser tilt [adjustable angling platform] option flat at all times except for final
minor angle adjustment when needed.
• Do not stand under overhanging load.
• Do not use on uneven surface, incline or decline (major ramps).
• Do not stack loads.
• Do not operate while under the influence of drugs or alcohol.
• Do not support ladder against LIFT TOOL (unless the specific allowance is provided for one
following qualified procedures for working at elevations with this TOOL).
• Tipping hazard. Do not push or lean against load with raised platform.
• Do not use as a personnel lifting platform or step. No riders.
• Do not stand on any part of lift. Not a step.
• Do not climb on mast.
• Do not operate a damaged or malfunctioning LIFT TOOL machine.
• Crush and pinch point hazard below platform. Only lower load in areas clear of personnel and
obstructions. Keep hands and feet clear during operation.
• No Forks. Never lift or move bare LIFT TOOL MACHINE with pallet truck, jack or fork lift.
• Mast extends higher than platform. Be aware of ceiling height, cable trays, sprinklers, lights, and
other overhead objects.
• Do not leave LIFT TOOL machine unattended with an elevated load.
• Watch and keep hands, fingers, and clothing clear when equipment is in motion.
xii Power Systems: Service request numbers (8xxxx - Dxxxx)

• Turn Winch with hand power only. If winch handle cannot be cranked easily with one hand, it
is probably over-loaded. Do not continue to turn winch past top or bottom of platform travel.
Excessive unwinding will detach handle and damage cable. Always hold handle when lowering,
unwinding. Always assure self that winch is holding load before releasing winch handle.
• A winch accident could cause serious injury. Not for moving humans. Make certain clicking sound
is heard as the equipment is being raised. Be sure winch is locked in position before releasing
handle. Read instruction page before operating this winch. Never allow winch to unwind freely.
Freewheeling will cause uneven cable wrapping around winch drum, damage cable, and may
cause serious injury.
• This TOOL must be maintained correctly for IBM Service personnel to use it. IBM shall inspect
condition and verify maintenance history before operation. Personnel reserve the right not to use
TOOL if inadequate. (C048)
CAUTION: This equipment is not suitable for use in locations where children are likely to be
present. (C052)
Power and cabling information for NEBS (Network Equipment-Building System)

GR-1089-CORE
The following comments apply to the IBM servers that have been designated as conforming to NEBS
(Network Equipment-Building System) GR-1089-CORE:
The equipment is suitable for installation in the following:
• Network telecommunications facilities
• Locations where the NEC (National Electrical Code) applies
The intra-building ports of this equipment are suitable for connection to intra-building or unexposed
wiring or cabling only. The intra-building ports of this equipment must not be metallically connected to the
interfaces that connect to the OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation
from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect
these interfaces metallically to OSP wiring.
Note: All Ethernet cables must be shielded and grounded at both ends.
The AC-powered system does not require the use of an external surge protection device (SPD).
The DC-powered system employs an isolated DC return (DC-I) design. The DC battery return terminal
shall not be connected to the chassis or frame ground.
The DC-powered system is intended to be installed in a common bonding network (CBN) as described in
GR-1089-CORE.
Safety notices xiii

xiv Power Systems: Service request numbers (8xxxx - Dxxxx)
Service request numbers
Service request numbers (SRNs) serve as diagnostic aids to help users determine the source of a
hardware problem. Diagnostic applications report problems by using SRNs. The SRN identifies the
component that detected the error code and describes the error condition. Use this publication to identify
a list of possible failing items and to find information about any additional isolation procedures.
Service request number formats
If your System reference code (SRC) is a 5-digit hexadecimal number or contains a hyphen in the
following formats (xxxxx, xxx-xxx, xxx-xxxx, xxxx-xxx, xxxx-xxxx), it is an SRN.
Using Service request numbers

The SRN tables use the following format:
• The Service Request Number (SRN) contains numbers that represent specific failures of specific
functions.
• SRNs contain Failing Function Codes (FFCs). The FFC represents field replaceable units (FRUs) of the
system unit. When available, the FFC links to the FRU that contains this function for each specific
system unit.
• The SRN also contains an action or servicer response. Typically it is brief description of the failure that
this SRN represents and an isolation procedure that should be used when servicing the system.
SRNs
This topic contains descriptions of Service request numbers.
Table 1. SRNs
Type of SRN: Action to perform
Five-digit SRNs Replace FRU parts in the order by which they
appear in the list.
For SRNs listed as xxPAA:
″P″ denotes the adapter port number.
″AA″ denotes the SSA address.
SRNs 1xx-xxx through 9xx-xxx, 1xx-xxxx through Replace FRU parts in the order by which they are
9xx-xxxx, and 2xxx-xxx listed.
SRNs Axx-xxx and Axx-xxxx When an "X" appears as the last digit of an SRN in
this group, it is encoded as follows:
8 4 2 1
| | | |
| | | Replace all FRUs listed
| | Hot swap supported
| Software might be the cause
Reserved
Use the physical location codes and FRU numbers

listed on the diagnostics Problem Report Screen.
FRUs are not used in this group of SRNs.
8XXXX Explanation:
© Copyright IBM Corp. 2021, 2023 1

A Configuration Error occurred. Failing Item
Response: • FFC_78D
Refer to the SRN table in the Service Guide for the
unit containing the disk drive. Note: In this SRN, an x 802-80C
represents a digit 0 through F. Explanation:
802-655 A potential problem with a SSA adapter exists. If
the system has external SSA drives refer to the SSA
Explanation: Adapters User's Guide and Maintenance Information
A resource was not detected that was previously or the service information for your disk subsystem.
installed. If the system has internal SSA drives, go to the SSA
MAP in either the system unit's service guide or user's
Failing Item guide.
• FFC_655 Response:
802-657
Failing Item
Explanation:
A resource was not detected that was previously • FFC_80C
installed. 802-837
Explanation:
Failing Item A potential problem with the Enhanced Remote Async
• FFC_657 Node exists.
802-67E
Failing Item
Explanation:
A resource was not detected that was previously • FFC_837
installed. • FFC_687
• FFC_E10
Failing Item • FFC_227
• FFC_67E 807-102
802-684 Explanation:
Explanation: A critical failure has occurred on an undefined
A potential problem with the RS422 concentrator element.
exists. Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START.
Failing Item
• FFC_684 Failing Item
• FFC_687 • FFC_807
802-787 807-103
Explanation: Explanation:
The diagnostics did not detect an installed resource. Non-critical failure has occurred on an undefined
element.
Failing Item Response:
• FFC_787
• FFC_D95
Failing Item
802-78D
• FFC_807
Explanation:
807-104
A resource was not detected that was previously
installed. Explanation:
2 Power Systems: Service request numbers (8xxxx - Dxxxx)

An unrecoverable failure has occurred on an undefined Go to MAP2010 : 7031-D24 or 7031-T24 START.
element.
Response: Failing Item
• FFC_166
• FFC_807
Failing Item
807-134
• FFC_807
Explanation:
807-122 An unrecoverable fan failure has occurred.
Explanation: Response:
A critical power supply failure has occurred. Go to MAP2010 : 7031-D24 or 7031-T24 START.
Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START. Failing Item
• FFC_166
Failing Item
• FFC_807
• FFC_152
807-148
807-123
Explanation:
Explanation: The enclosure indicates a temperature threshold
A non-critical power supply failure has occurred. warning.
Response: Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START. Go to MAP2010 : 7031-D24 or 7031-T24 START.
Failing Item Failing Item

• FFC_152 • FFC_166
807-124 • FFC_807
Explanation: 807-149
An unrecoverable power supply failure has occurred.
Explanation:
Response: The enclosure indicates a temperature threshold
Go to MAP2010 : 7031-D24 or 7031-T24 START. failure.
Response:
Failing Item Go to MAP2010 : 7031-D24 or 7031-T24 START.
• FFC_152
Failing Item
807-132
• FFC_166
Explanation:
A critical fan failure has occurred. • FFC_807
Response: 807-152
Go to MAP2010 : 7031-D24 or 7031-T24 START. Explanation:
A critical repeater card failure has occurred.
• FFC_166 Go to MAP2010 : 7031-D24 or 7031-T24 START.
• FFC_807
Failing Item
807-133
• FFC_807
Explanation:
A non-critical fan failure has occurred. 807-153
Response: Explanation:
Service request numbers 3

A non-critical repeater card failure has occurred. Failing Item
Response: • FFC_807
807-173
Failing Item Explanation:
A non-critical enclosure services failure has occurred.
• FFC_807
Response:
807-154 Go to MAP2010 : 7031-D24 or 7031-T24 START.
Explanation:
An unrecoverable repeater card failure has occurred. Failing Item
807-174
An unrecoverable enclosure services failure has
• FFC_807 occurred.
807-162 Response:
Explanation: Go to MAP2010 : 7031-D24 or 7031-T24 START.
A critical VPD module failure has occurred.
Go to MAP2010 : 7031-D24 or 7031-T24 START. • FFC_807
807-182
Failing Item
Explanation:
• FFC_807 A critical failure has occurred on a user defined
807-163 element.
A non-critical VPD module failure has occurred. Go to MAP2010 : 7031-D24 or 7031-T24 START.
Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START. Failing Item
• FFC_807
Failing Item 807-183
• FFC_807 Explanation:
807-164 A non-critical failure has occurred on a user defined
element.
Explanation:
An unrecoverable VPD module failure has occurred. Response:
Response:
Failing Item
• FFC_807 807-184
An unrecoverable failure has occurred on a user
Explanation: defined element.
A critical enclosure services failure has occurred.
Response:
Response: Go to MAP2010 : 7031-D24 or 7031-T24 START.

• FFC_807 • FFC_807
807-192 • FFC_891
A critical failure has occurred on a user defined Explanation:
element. The enclosure failed to return inquiry data.
Response: Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START. Go to MAP2010 : 7031-D24 or 7031-T24 START.

• FFC_807 • FFC_807
807-193 • FFC_891
A non-critical failure has occurred on a user defined
element. Explanation:
There is a critical power supply or fan failure.
Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START. Response:
Failing Item
Failing Item
• FFC_807
• FFC_152
807-194
• FFC_166
Explanation:
807-205
defined element. Explanation:
There is a redundant power supply or fan failure.
Response:
Go to MAP2010 : 7031-D24 or 7031-T24 START. Response:
Failing Item
Failing Item
• FFC_807
• FFC_152
807-201
• FFC_166
Explanation:
Device configuration error. 80C-XXX
Go to MAP2010 : 7031-D24 or 7031-T24 START. A potential problem with an SSA device exists.
Response:
Failing Item The SSA service aid might be of some help, it provides
tools for diagnosing and resolving problems on SSA-
• FFC_807 attached devices. Also refer to the SSA Adapters
• FFC_891 User's Guide and Maintenance Information .
807-202
Failing Item
Explanation:
The enclosure failed to open. • FFC_80C
Response: 814-112
Explanation:
The NVRAM test failed.

Failing Item Processor has a status of failed. Processors with a
failed status are deconfigured and therefore cannot be
• FFC_814 tested or used by the system.
814-113
Explanation: Failing Item
The VPD test failed. • FFC_815
816-140
Failing Item
Explanation:
• FFC_221 The four-digit display test failed.
814-114
I/O Card NVRAM test failed. • FFC_165
• FFC_816
Failing Item
817-123
• FFC_814
Explanation:
815-100 The I/O planar time-of-day clock test failed.
Explanation:
The floating-point processor test failed. Failing Item
• FFC_817
Failing Item
817-124
• FFC_815
Explanation:
815-101 Time of day RAM test failed.
Explanation:
Floating point processor failed. Failing Item
• FFC_817
Failing Item
817-210
• FFC_815
Explanation:
815-102 The time-of-day clock is at POR.
Explanation:
Floating point processor failed. Failing Item
• FFC_817
Failing Item
817-211
• FFC_815
Explanation:
815-200 Time of day POR test failed.
Explanation:
Power-on self-test indicates a processor failure. Failing Item
• FFC_817
• FFC_815
817-212
• FFC_7C0
Explanation:
815-201 The battery is low.
Explanation:
Failing Item
• FFC_151

817-213 • FFC_823
Explanation: • SOFTWARE
The real-time clock is not running.
823-211

Standard mouse adapter failed.
• FFC_817
817-215 Failing Item
Explanation: • FFC_925
Time of day clock not running test failed. • FFC_823
824-220
Failing Item
Explanation:
• FFC_817 The tablet adapter fuse failed.
817-217
Time of day clock not running. • FFC_B10
• FFC_824
Failing Item
824-331
• FFC_817
Explanation:
• FFC_169 An unexpected error occurred.
821-111
Unexpected results from the test. • FFC_824
• FFC_227
Failing Item
824-332
• FFC_821
Explanation:
• FFC_B31 The enable/disable device test failed.
821-332 Response:
Explanation: Note: Ensure that the wrap plug was not attached
Cannot open device. when the test was run. If the wrap plug was attached,
remove it, and rerun the test. Use MAP0210 : General
problem resolution.
Failing Item
• SOFTWARE
• FFC_824
823-111 • FFC_227
Standard Mouse adapter failed.
Explanation:
The internal wrap test failed.
Failing Item
823-134 • FFC_824
Cannot open device.

The tablet adapter fuse failed. Adapter fuse failure.

• FFC_B10 • FFC_B10
• FFC_824 • FFC_824
824-441 824-523
An unexpected error occurred. Device cannot be configured.

• FFC_824 • FFC_824
824-442 824-524
The wrap test failed. Cannot open device.

• FFC_824 • FFC_824
824-450 • SOFTWARE
Software error caused by hardware failure. Explanation:
Cannot run the test because the device driver detected
Failing Item a hardware error.
• FFC_227
Failing Item
824-461
• FFC_221
Explanation:
The error log analysis indicates a hardware failure. 826-112
Explanation:
Failing Item Unable to determine the type of adapter from the VPD.
• FFC_227
Failing Item
824-511
• FFC_221
Explanation:
An unexpected error occurred. 826-113
Explanation:
Failing Item The VPD verification test failed.
• FFC_824
Failing Item
824-512
• FFC_826
Explanation:
Tablet adapter reset test failed. 826-114
Explanation:
Failing Item The register verification test failed.
• FFC_824
Failing Item
824-522
• FFC_826

a hardware error. 826-162
Explanation:
Failing Item The data wrap communications test failed.
• FFC_221
Failing Item
826-122
• FFC_252
Explanation:
The data-wrap communications test failed. 826-163
Explanation:
Failing Item The modem control line test failed.
• FFC_221
Failing Item
826-123
• FFC_252
Explanation:
The modem control line test failed. 826-171
Explanation:
Failing Item Cannot run the test because the device driver detected
a hardware error.
• FFC_221
Explanation:
• FFC_221
Failing Item
826-132
• FFC_259
Explanation:
The data wrap communications test failed. 826-173
Explanation:
• FFC_221
Failing Item
826-133
• FFC_259
Explanation:
The modem control line test failed. 826-181
Explanation:
Failing Item Cannot run the test because the device driver detected
a hardware error.
• FFC_221
Explanation:
The data wrap communications test failed.

• FFC_261 • FFC_826
826-183 • FFC_259
The modem control line test failed. Explanation:
The modem control line test failed.
Failing Item
826-271 • FFC_826
• FFC_259
Explanation:
Cannot run the test because the device driver detected 826-321
a hardware error.
Explanation:
• FFC_826
826-272 • FFC_826
The data wrap communications test failed. Explanation:
Failing Item
• FFC_259 • FFC_826
826-273 826-323
The modem control line test failed. The modem control line test failed.

• FFC_826 • FFC_826
• FFC_259 826-331
Explanation: Cannot run the test because the device driver detected
Cannot run the test because the device driver detected a hardware error.
a hardware error.
Failing Item
• FFC_826 826-332
826-282 The data wrap communications test failed.
Explanation:
The data wrap communications test failed. Failing Item
• FFC_826
826-333

The modem control line test failed. Could not do the test because the device driver
detected a hardware error.
Failing Item
Failing Item
• FFC_826
• FFC_D56
826-371
826-482
Explanation:
Cannot run the test because the device driver detected Explanation:
a hardware error. The data wrap communication test failed.

• FFC_826 • FFC_D56
826-372 826-483
The data wrap communications test failed. The modem control line test failed.

• FFC_826 • FFC_D56
826-373 826-581
Failing Item
Failing Item
• FFC_826
• FFC_826
826-381
• FFC_D56
Explanation:
Could not do the test because the device driver 826-582
detected a hardware error. Explanation:
The data wrap communication test failed.
Failing Item
826-382 • FFC_826
• FFC_D56
Explanation:
The data wrap communication test failed. 826-583
Explanation:
• FFC_826
826-383
Failing Item
• FFC_826
Explanation:
The modem control line test failed. • FFC_D56
826-901
Failing Item
Explanation:
• FFC_826 An unexpected error occurred that can be attributed to
software or hardware.
826-481

Run diagnostics from a source other than from the disk
or a network. If the same error occurs or if the original • SOFTWARE
SRN was not obtained from disk or a network based • FFC_826
diagnostics, use general problem resolution. with a
FRU of 826; otherwise, suspect a software problem. 826-905
Explanation:
Failing Item An unexpected error occurred that can be attributed to
• SOFTWARE
Response:
• FFC_826 Run diagnostics from a source other than from the disk
826-902 or a network. If the same error occurs or if the original
SRN was not obtained from disk or a network based
Explanation: diagnostics, use general problem resolution with a
An unexpected error occurred that can be attributed to FRU of 826; otherwise, suspect a software problem.
diagnostics, use general problem resolution with a
Explanation:
• SOFTWARE
Response:
Explanation:
• SOFTWARE
Response:
Explanation:

An unexpected error occurred that can be attributed to diagnostics, use general problem resolution with a
software or hardware. FRU of 826; otherwise, suspect a software problem.
Response:
Run diagnostics from a source other than from the disk Failing Item
or a network. If the same error occurs or if the original
• SOFTWARE
diagnostics, use general problem resolution with a • FFC_826
FRU of 826; otherwise, suspect a software problem. 826-90C
Explanation:
• SOFTWARE software or hardware.
826-909
Explanation: SRN was not obtained from disk or a network based
Response:
• SOFTWARE
diagnostics, use problem resolution with a FRU of 826; • FFC_826
otherwise, suspect a software problem. 826-90D
Explanation:
826-90A
Response:
• SOFTWARE
FRU of 826; otherwise, suspect a software problem. 826-90E
Explanation:
826-90B
Response:
• SOFTWARE
• FFC_826

826-90F Run diagnostics from a source other than from the disk
An unexpected error occurred that can be attributed to
FRU of 826; otherwise, suspect a software problem.
Response:
SRN was not obtained from disk or a network based • SOFTWARE
826-913
• FFC_826
Response:
826-910 Run diagnostics from a source other than from the disk
Response:
826-914
• FFC_826
Response:
Response:
826-915
• FFC_826
Response:
Response:

• SOFTWARE
Response:
• FFC_826
FRU of 826; otherwise, suspect a software problem. 826-91A
Explanation:
• SOFTWARE
Response:
• FFC_826
FRU of 826; otherwise, suspect a software problem. 826-91B
Explanation:
• SOFTWARE
Response:
• FFC_826
Explanation:
• SOFTWARE
Response:
• FFC_826
Explanation:

diagnostics, use general problem resolution with a 826-920
Explanation:
Failing Item software or hardware.
• SOFTWARE Response:
826-91D SRN was not obtained from disk or a network based
Run diagnostics from a source other than from the disk • SOFTWARE
• FFC_826
Explanation:
The adapter failed to configure.
Failing Item
• SOFTWARE Failing Item
• FFC_826 • FFC_826
826-91E • SOFTWARE
software or hardware. Explanation:
Response: software or hardware.
or a network. If the same error occurs or if the original Response:
SRN was not obtained from disk or a network based Run diagnostics from a source other than from the disk
diagnostics, use general problem resolution with a or a network. If the same error occurs or if the original
FRU of 826; otherwise, suspect a software problem. SRN was not obtained from disk or a network based
Failing Item
• FFC_826 • SOFTWARE
826-91F • FFC_826
Failing Item
• SOFTWARE
• FFC_826

Failing Item diagnostics, use general problem resolution with a
• SOFTWARE
software or hardware. 826-928
Run diagnostics from a source other than from the disk An unexpected error occurred that can be attributed to
or a network. If the same error occurs or if the original software or hardware.
SRN was not obtained from disk or a network based Response:
diagnostics, use general problem resolution with a Run diagnostics from a source other than from the disk
FRU of 826; otherwise, suspect a software problem. or a network. If the same error occurs or if the original
• SOFTWARE
826-929
• FFC_826 software or hardware.
• SOFTWARE
Response:
Response:
826-92A
• FFC_826
Response:
Response:
• FFC_826

826-92B Run diagnostics from a source other than from the disk
Response:
826-92F
• FFC_826
Response:
826-92C Run diagnostics from a source other than from the disk
Response:
826-930
• FFC_826
Response:
826-92D Run diagnostics from a source other than from the disk
Response:
826-931
• FFC_826
Response:
826-92E Run diagnostics from a source other than from the disk
Response:

• SOFTWARE
Response:
• FFC_826
Explanation:
• SOFTWARE
Response:
• FFC_826
Explanation:
• SOFTWARE
Response:
• FFC_826
Explanation:
• SOFTWARE
Response:
• FFC_826
Explanation:

diagnostics, use general problem resolution with a 826-93C
Explanation:
826-939 SRN was not obtained from disk or a network based
• FFC_826
diagnostics, use general problem resolution with a 826-93D
Explanation:
826-93A SRN was not obtained from disk or a network based
• FFC_826
diagnostics, use general problem resolution with a 826-93E
Explanation:
826-93B SRN was not obtained from disk or a network based
• FFC_826
diagnostics, use general problem resolution with a 826-93F
Explanation:
• FFC_826

826-943

Response:
827-112

The parallel port data register write/read test failed.
• SOFTWARE
826-941 • FFC_221
Response: a hardware error.
SRN was not obtained from disk or a network based Failing Item
827-122
The parallel port data register write/read test failed.
• SOFTWARE
• FFC_826
Failing Item
826-942 • FFC_827
Explanation:
827-123
The parallel port control register write/read test failed.
Response:
or a network. If the same error occurs or if the original Failing Item
• FFC_827
Explanation:

The parallel port data register read test failed. Failing Item
• FFC_827
Failing Item
827-142
• FFC_827
Explanation:
827-125 The parallel port control register write/read test with
Explanation: BIDI enabled failed.
The parallel port control register read test failed.
Failing Item
• FFC_827 827-151
The parallel port control register read test failed. a hardware error.

• FFC_827 • FFC_221
827-131 827-152
Cannot run the test because the device driver detected The parallel port status register read test failed.
a hardware error.
Failing Item
• FFC_827 827-161
The control port register direction bit (write) test with a hardware error.
BIDI enabled failed.
Use MAP0210 : General problem resolution. • FFC_827
827-162
Failing Item
Explanation:
• FFC_827 The parallel port interrupt test failed.
827-133
The control port register direction bit (read) test with • FFC_221
BIDI enabled failed.
827-163
The parallel port interrupt test failed.
• FFC_827
Explanation:

The extend control register of the parallel port failed a Explanation:
read/write test. Cannot run the test because the device driver detected
a hardware error.
Failing Item
Failing Item
• FFC_827
• FFC_221
827-202
831-112
Explanation:
Input/output to the FIFO (without interrupts) failed. Explanation:
Unable to determine the type of adapter from the VPD.
Failing Item
Failing Item
• FFC_827
• FFC_221
827-203
831-113
Explanation:
Input/output to the FIFO (with interrupts) failed. Explanation:
The VPD verification test failed.
Failing Item
Failing Item
• FFC_827
• FFC_831
827-204
831-114
Explanation:
Direct memory access to the FIFO failed. Explanation:
The register verification test failed.
Failing Item
Failing Item
• FFC_827
• FFC_831
828-501
831-121
Explanation:
The diskette adapter test failed. Explanation:
• FFC_828
Failing Item
82C-102
• FFC_221
Explanation:
831-122
Adapter test failed.
Explanation:
• FFC_82C
Failing Item
82C-104
• FFC_221
Explanation:
831-123
Display test failed.
Explanation:
• FFC_82C
Failing Item
• FFC_725
• FFC_221
831-111
831-131

Explanation:
• FFC_221
Failing Item
831-132
• FFC_221
831-166
• FFC_221
• FFC_252
831-161 a hardware error.
Explanation:
Cannot run the test because the device driver detected Failing Item
a hardware error.
• FFC_259
831-162
• FFC_259
831-163
• FFC_259
831-164 a hardware error.
Explanation:
a hardware error.
• FFC_261

• FFC_261 • FFC_831
831-183 • FFC_259
Failing Item
831-271 • FFC_831
• FFC_259
Explanation:
a hardware error.
Explanation:
• FFC_831
831-272 • FFC_831
The data wrap communication test failed. Explanation:
Failing Item
• FFC_259 • FFC_831
831-273 831-323
The modem control line test failed. The modem control line test failed.

• FFC_831 • FFC_831
• FFC_259 831-331
Cannot run the test because the device driver detected a hardware error.
a hardware error.
Failing Item
• FFC_831 831-332
Explanation:
The data wrap communications test failed. Failing Item
• FFC_831
831-333

Failing Item
Failing Item
• FFC_831
• FFC_D56
831-371
831-482
Explanation:

• FFC_831 • FFC_D56
831-372 831-483
The data wrap communications test failed. The modem control line test failed.

• FFC_831 • FFC_D56
831-373 831-581
Failing Item
Failing Item
• FFC_831
• FFC_831
831-381
• FFC_D56
Explanation:
a hardware error. Explanation:
Failing Item
831-382 • FFC_831
• FFC_D56
Explanation:
The data wrap communications test failed. 831-583
Explanation:
• FFC_831
831-383
Failing Item
• FFC_831
Explanation:
The modem control line test failed. • FFC_D56
831-901
Failing Item
Explanation:
831-481

Explanation:
• SOFTWARE
Response:
Explanation:
• SOFTWARE
Response:
Explanation:
• SOFTWARE
Response:
Explanation:

Response:
• SOFTWARE
Explanation:
831-909
Response:
• SOFTWARE
FRU of 831; otherwise, suspect a software problem. 831-90D
Explanation:
831-90A
Response:
• SOFTWARE
Explanation:
831-90B
Response:
• SOFTWARE
• FFC_831

831-90F Run diagnostics from a source other than from the disk
Response:
831-913
• FFC_831
Response:
Response:
831-914
• FFC_831
Response:
Response:
831-915
• FFC_831
Response:
Response:

• SOFTWARE
Response:
• FFC_831
FRU of 831; otherwise, suspect a software problem. 831-91A
Explanation:
• SOFTWARE
Response:
• FFC_831
Explanation:
• SOFTWARE
Response:
• FFC_831
Explanation:
• SOFTWARE
Response:
• FFC_831
Explanation:

Explanation:
831-91D SRN was not obtained from disk or a network based
• FFC_831
Explanation:
Failing Item
• FFC_831 • FFC_831
831-91E • SOFTWARE
diagnostics, usegeneral problem resolution with a FRU
of 831; otherwise, suspect a software problem.
Failing Item
831-91F • FFC_831
diagnostics, usegeneral problem resolution with a FRU
of 831; otherwise, suspect a software problem.
Failing Item
• SOFTWARE
• FFC_831

• SOFTWARE
diagnostics, usegeneral problem resolution with a FRU Run diagnostics from a source other than from the disk
of 831; otherwise, suspect a software problem. or a network. If the same error occurs or if the original
• SOFTWARE
831-929
• SOFTWARE
Response:
Response:
831-92A
• FFC_831
Response:
Response:
• FFC_831

831-92B Run diagnostics from a source other than from the disk
Response:
831-92F
• FFC_831
Response:
Response:
831-930
• FFC_831
Response:
Response:
831-931
• FFC_831
Response:
831-92E Run diagnostics from a source other than from the disk
Response:

• SOFTWARE
Response:
• FFC_831
Explanation:
• SOFTWARE
Response:
• FFC_831
Explanation:
• SOFTWARE
Response:
• FFC_831
Explanation:
• SOFTWARE
Response:
• FFC_831
Explanation:

diagnostics, use general problem resolution with a 831-93C
Explanation:
• FFC_831
diagnostics, use general problem resolution with a 831-93D
Explanation:
831-93A SRN was not obtained from disk or a network based
• FFC_831
diagnostics, use general problem resolution with a 831-93E
Explanation:
831-93B SRN was not obtained from disk or a network based
• FFC_831
diagnostics, use general problem resolution with a 831-93F
Explanation:
• FFC_831

831-943

Response:
836-101

• SOFTWARE a hardware error.
• FFC_831
An unexpected error occurred that can be attributed to 836-111
Explanation:
Response: Cannot run test because the device driver detected a
Run diagnostics from a source other than from the disk hardware error.
diagnostics, use general problem resolution with a Failing Item
FRU of 831; otherwise, suspect a software problem. • FFC_836
• FFC_227
Failing Item
836-112
• SOFTWARE
Explanation:
• FFC_831 Unable to determine the type of adapter from the VPD.
831-942
An unexpected error occurred that can be attributed to • FFC_836
• FFC_227
Response:
Run diagnostics from a source other than from the disk 836-113
or a network. If the same error occurs or if the original Explanation:
SRN was not obtained from disk or a network based The VPD verification test failed.
Failing Item
• FFC_836

836-152

• FFC_836
The VPD verification test failed.
836-153

• FFC_836
The 128-port controller line test failed.
836-154

• FFC_B54 a hardware error.
• FFC_836
Remote Async Node test failed. • FFC_836
836-155
Failing Item
Explanation:
• FFC_684 The data wrap communications test failed.
836-118
Explanation:
Failing Item
Remote async node test failed. • FFC_684
• FFC_836
• FFC_837 836-161
Sync line termination test failed. a hardware error.

• FFC_836 • FFC_C22
836-151 836-162
Cannot run the test because the device driver detected The data wrap communications test failed.
a hardware error.
Failing Item
• FFC_C22

836-181

• FFC_C22 a hardware error.
836-164
Explanation:
Failing Item
The data wrap communication test failed. • FFC_261
836-182
Failing Item
Explanation:
• FFC_D06 The data wrap communications test failed.
836-171
Explanation:
Failing Item
Cannot run the test because the device driver detected • FFC_261
a hardware error.
836-183

• FFC_259
836-251

• FFC_259 a hardware error.
836-173
Explanation:
Failing Item
The modem control line test failed. • FFC_836
• FFC_837
Failing Item
836-252
• FFC_259
Explanation:
Explanation:
a hardware error while running the Printer/Terminal
• FFC_836
cable wrap test.
• FFC_837
836-175
The data wrap communications test failed while
running the Printer/Terminal cable wrap test. • FFC_836
• FFC_837

836-254 Cannot run the test because the device driver detected
a hardware error while running the Printer/Terminal
Explanation: cable wrap test.
a hardware error while running the Remote Async
Node wrap test. Failing Item
• FFC_836
• FFC_836 836-275
• FFC_837
Explanation:
836-255 The data wrap communications test failed while
running the Printer/Terminal cable wrap test.
Explanation:
The data wrap communications test failed while
running the Remote Async Node wrap test. Failing Item
Use MAP0210 : General problem resolution. • FFC_684
836-281
Failing Item
Explanation:
• FFC_836 Cannot run the test because the device driver detected
836-271
Failing Item
Explanation:
a hardware error. • FFC_837
836-282
Failing Item
Explanation:
• FFC_836 The data wrap communication test failed.
• FFC_837
The data wrap communications test failed. • FFC_837
836-283
Failing Item
Explanation:
• FFC_836 The modem control line test failed.
• FFC_837
The modem control line test failed. • FFC_837
836-481
Failing Item
Explanation:
• FFC_836 Could not do the test because the device driver
• FFC_837 detected a hardware error.
836-274
Failing Item
Explanation:
• FFC_D56

Explanation: FRU of 836; otherwise, suspect a software problem.
Failing Item
Failing Item
• SOFTWARE
• FFC_D56
• FFC_836
836-483
836-904
Explanation:
Failing Item
Response:
• FFC_D56 Run diagnostics from a source other than from the disk
Explanation:
• SOFTWARE
Response:
836-906
Explanation:
• SOFTWARE
Response:

Response:
Explanation:
836-908
Response:
Explanation:
Response:
FRU of 836; otherwise, suspect a software problem. 836-90D
Explanation:
836-90A or a network. If the same error occurs or if the original

• SOFTWARE
Response:
• FFC_836
836-90E or a network. If the same error occurs or if the original
Explanation:
• SOFTWARE
Response:
• FFC_836
836-90F or a network. If the same error occurs or if the original
Explanation:
• SOFTWARE
Response:
• FFC_836
Explanation:
• SOFTWARE
Response:
• FFC_836
Explanation:

Explanation:
• FFC_836
Explanation:
• FFC_836
diagnostics, use general problem resolution with a 836-91A
Explanation:
• FFC_836
diagnostics, use general problem resolution with a 836-91B
Explanation:
• FFC_836

836-91F

Response:
836-920

Response:
836-921

• SOFTWARE
836-91E • FFC_836

• SOFTWARE
836-927
Explanation:
Response:
• SOFTWARE
836-928
Explanation:
Response:
• SOFTWARE
836-929

Response:

• SOFTWARE
Response:
• FFC_836
836-92A or a network. If the same error occurs or if the original
Explanation:
• SOFTWARE
Response:
• FFC_836
836-92B or a network. If the same error occurs or if the original
FRU of 836; otherwise, suspect a software problem. 836-92F
Explanation:
• SOFTWARE
Response:
• FFC_836
836-92C or a network. If the same error occurs or if the original
Explanation:
• SOFTWARE
Response:
• FFC_836
836-92D or a network. If the same error occurs or if the original
Explanation:

Explanation:
• FFC_836
Explanation:
• FFC_836
Explanation:
• FFC_836
Explanation:
• FFC_836

836-93B

Response:
836-93C

Response:
836-93D

836-93A Run diagnostics from a source other than from the disk
Response:
836-93E
Explanation:

Response:
• SOFTWARE
Explanation:
836-93F
Response:
• SOFTWARE
Explanation:
836-940
Response:
• SOFTWARE
Explanation:
Failing Item Enhanced error handling failure on the bus.
• SOFTWARE
836-941 • FFC_221
Explanation:
Enhanced error handling failure on a PCI-PCI Bridge.
Response:
Failing Item

840-103 840-218
Enhanced error handling failure on the adapter. SCSI FIFO underflow.

• FFC_840 • FFC_840
• FFC_221 840-219
Explanation: SCSI parity error.
FIFO empty bit set. Response:
Use MAP0050 : SCSI Bus Problems
840-213 SCSI FIFO flags error.
Explanation:
FIFO empty bit clear.
Failing Item
• FFC_840
840-214 Miscompare during the write/read of the configuration
register.
Explanation:
FIFO full bit set.
Failing Item
• FFC_221
• FFC_840
840-222
840-215
Explanation:
Explanation:
Error during the write/read of the memory register.
FIFO full bit clear.
Failing Item
Failing Item
• FFC_840
• FFC_840
840-223
840-216
Explanation:
Explanation:
Miscompare during the write/read of the memory I/O
FIFO data miscompare.
register.
Response:
Failing Item
Use MAP0050 : SCSI Bus Problems.
• FFC_840
SCSI FIFO data miscompare.
840-224
Explanation:
Failing Item
SCSI configuration register read or write error.
• FFC_840

Failing Item SCSI bus error.
Go to MAP0050 : SCSI Bus Problems.
• FFC_221
840-301
840-225
Explanation:
Explanation: The parent device open failed.
Adapter POST failed.
Failing Item
Failing Item
• FFC_840
• FFC_840
• FFC_221
840-226
840-701
Explanation:
SCSI wrap or PTC failure. Explanation:
Error log analysis indicates a PCI SCSI adapter failure.
Response:
Failing Item
840-227
• FFC_840
Explanation:
SCSI adapter test failure. 840-801
Explanation:
Failing Item Error log analysis indicates a terminator problem.
Run the diagnostics on the adapter in System
• FFC_221
Verification mode. If an SRN is reported, use the SRN
840-230 to resolve the problem. If an SRN is not reported, use
the SCSI service hints in General SCSI configuration
Explanation: checks to resolve the problem.
Arbitration test failed.
840-802
Response:
Go to MAP0050 : SCSI Bus Problems. Explanation:
Error log analysis indicates that multiple attempts to
840-231 reset the SCSI bus have timed out.
Function could not complete. Run the diagnostics on the adapter in System
Response: Verification mode. If an SRN is reported, use the SRN
Go to MAP0050 : SCSI Bus Problems. to resolve the problem. If an SRN is not reported, use
840-232 checks to resolve the problem.
SCSI bus data miscompare.
Explanation:
Response: Error log analysis indicates that multiple SCSI bus
Go to MAP0050 : SCSI Bus Problems. errors have occurred.
840-240 Response:
Explanation: Run the diagnostics on the adapter in System
No terminal power. Verification mode. If an SRN is reported, use the SRN
to resolve the problem. If an SRN is not reported, use
Response: the SCSI service hints in General SCSI configuration
Go to MAP0050 : SCSI Bus Problems. checks to resolve the problem.
840-242 844-XXX

A 7135 controller problem is indicated. The adapter diagnostic subcommand test failed.
Response:
Use 7135 documentation. Failing Item
• FFC_221
Failing Item
868-130
• FFC_844
Explanation:
845-XXX The adapter fuse test failed.
Explanation:
A 7135 DASD drawer problem is indicated. Failing Item
Use 7135 documentation.
868-140

The wrap test failed.
• FFC_845
846-XXX Failing Item
A 7135 DASD drawer problem is indicated.
868-150
Response:
Explanation:
Use 7135 documentation.
The BCR registers write/read test failed.
Failing Item
Failing Item
• FFC_846
• FFC_868
868-101
868-160
Explanation:
Explanation:
Enhanced error handling failure on the bus.
The POS registers write/read test failed.
Failing Item
Failing Item
• FFC_221
• FFC_868
868-102
868-170
Explanation:
Explanation:
Enhanced error handling failure on a PCI-PCI Bridge.
The internal/external reset test failed.
Failing Item
Failing Item
• FFC_293
• FFC_868
868-103
868-180
Explanation:
Explanation:
Enhanced error handling failure on the adapter.
The adapter command timed out.

Note: Check the fuse before replacing.
• FFC_868
868-110 • FFC_279

A software error was caused by a hardware failure.
868-202

The control logic failed.
• FFC_221
Analysis of the error log indicates a problem with the
hardware. 868-203
Explanation:
Failing Item The control logic failed.
• FFC_868
Failing Item
868-192
• FFC_868
Explanation:
Analysis of the error log indicates a problem with the 868-204
hardware. Explanation:
The control logic failed.
Failing Item
868-193 • FFC_868
Analysis of the error log indicates a problem with the Explanation:
hardware. The control logic failed.

• FFC_279 • FFC_868
868-194 868-206
Analysis of the error log indicates a problem with the Diagnostics completed with a previous error.
hardware.
Failing Item
Failing Item
• FFC_868
• FFC_868
868-211
868-200
Explanation:
Explanation: The device failed to configure.
ROM CRC error.
Failing Item
Failing Item
• FFC_279
• FFC_868
• FFC_868
Adapter RAM error.
Explanation:
FIFO empty bit set.

SCSI FIFO flags error.
868-213
FIFO empty bit clear.
• FFC_868
Miscompare during the write/read of the configuration
868-214 register.
Explanation:
FIFO full bit set. Failing Item
• FFC_868
Failing Item
• FFC_221
• FFC_868
868-222
868-215
Explanation:
Explanation: Error during the write/read of the memory register.
FIFO full bit clear.
Failing Item
Failing Item
• FFC_868
• FFC_868
868-223
868-216
Explanation:
Explanation: Miscompare during the write/read of the memory I/O
FIFO data miscompare. register.

• FFC_868 • FFC_868
868-217 868-224
SCSI FIFO data miscompare. SCSI configuration register read or write error.

• FFC_868 • FFC_868
868-218 • FFC_221
SCSI FIFO underflow.
Explanation:
Adapter POST failed.
Failing Item
868-219 • FFC_868
SCSI parity error.
Explanation:
Response: SCSI wrap or PTC failure.
Response:

Go to MAP0050 : SCSI Bus Problems. Failing Item
868-227 • FFC_868
SCSI adapter test failure.
Explanation:
Error log analysis indicates a terminator problem.
Failing Item
Response:
• FFC_868 Run the diagnostics on the adapter in System
• FFC_221 Verification mode. If an SRN is reported, use the SRN
868-230
Explanation: checks to resolve the problem.
Arbitration test failed.
868-802
Response:
Explanation:
Error log analysis indicates that multiple attempts to
868-231 reset the SCSI bus have timed out.
Function could not complete. Run the diagnostics on the adapter in System
Response:
868-232 checks to resolve the problem.
SCSI bus data miscompare.
Explanation:
Response: Error log analysis indicates that multiple SCSI bus
Go to MAP0050 : SCSI Bus Problems. errors have occurred.
868-240 Response:
Run the diagnostics on the adapter in System
Explanation:
No terminal power.
Response: the SCSI service hints in General SCSI configuration
Go to MAP0050 : SCSI Bus Problems. checks to resolve the problem.
868-242 887-101
SCSI bus error. POS register test failed.
Response:
Go to MAP0050 : SCSI Bus Problems. Failing Item
868-301 • FFC_887
Configuration open failed for parent bus.
Explanation:
I/O register test failed.
Failing Item
• FFC_221 • FFC_887
868-701 887-103
Error log analysis indicates a PCI SCSI adapter failure. Local RAM test failed.

• FFC_887 • FFC_887
887-104 887-111
Vital Product Data (VPD) test failed. External loopback fairness and parity tests failed.

• FFC_887 • FFC_887
887-105 887-112
LAN coprocessor internal tests failed. External loopback (twisted pair) test failed.

• FFC_887 • FFC_887
887-106 887-113
Internal loopback test failed. External loopback (twisted pair) parity test failed.

• FFC_887 • FFC_887
887-107 887-114
External loopback test failed. Ethernet loopback (twisted pair) fairness test failed.

• FFC_887 • FFC_887
887-108 887-115
External loopback test failed. External loopback (twisted pair) fairness and parity
tests failed.
Failing Item
Failing Item
• FFC_887
• FFC_887
887-109
887-116
Explanation:
External loopback parity tests failed. Explanation:
Twisted pair wrap data failed.
Failing Item
Failing Item
• FFC_887
• FFC_887
887-110
887-117
Explanation:
External loopback fairness test failed. Explanation:
Device configuration fails.

• FFC_887 • FFC_887
• SOFTWARE 887-202
Explanation: Vital product data test failed.
Device driver indicates a hardware problem.
Failing Item
• FFC_887 887-203
Explanation: Vital product data test failed.
Device driver indicates a hardware problem.
Failing Item
• FFC_887 887-209
Explanation: RJ-45 converter test failed.
Ethernet transceiver test failed.
Failing Item
• FFC_B08 887-304
Explanation: Coprocessor internal test failed.
Ethernet 10 Base-2 transceiver test failed.
Failing Item
• FFC_B09 887-305
Explanation: Internal loopback test failed.
Internal loopback test failed.
Failing Item
• FFC_887 887-306
Explanation: Internal loopback test failed.
Error log indicates a hardware problem.
Failing Item
• FFC_887 887-307
• SOFTWARE
Explanation:
887-125 External loopback test failed.
Explanation:
Fuse test failed.

A critical failure has occurred on an undefined
887-319 element.
Explanation:
Device driver indicates a hardware failure. Failing Item
• FFC_891
Failing Item
891-103
• FFC_887
Explanation:
• SOFTWARE
Non-critical failure has occurred on an undefined
887-400 element.
Explanation:
Fuse test failed. Failing Item
• FFC_891
Failing Item
891-104
• FFC_887
Explanation:
887-401 An unrecoverable failure has occurred on an undefined
element.
Explanation:
Circuit breaker for Ethernet test failed.
Failing Item
• FFC_887 891-122
A critical power supply failure has occurred.
Explanation:
Ethernet 10 Base-2 transceiver test failed.
Failing Item
• FFC_B09 891-123
887-403 A non-critical power supply failure has occurred.
Explanation:
Ethernet 10 Base-T transceiver test failed.
Failing Item
• FFC_152
• FFC_B08 Explanation:
• FFC_887 An unrecoverable power supply failure has occurred.
887-405
Failing Item
Explanation:
Rerun diagnostics in advanced mode for accurate • FFC_152
problem determination. 891-132
Explanation:
Failing Item A critical fan failure has occurred.
• ETHERNET_NETWORK
• FFC_887

An unrecoverable repeater card failure has occurred.
891-133
A non-critical fan failure has occurred.
• FFC_891
A critical VPD module failure has occurred.
891-134
Response:
Explanation: Go to MAP0210 : General problem resolution.
An unrecoverable fan failure has occurred.
Failing Item
Failing Item
• FFC_891
• FFC_166
891-163
• FFC_891
Explanation:
891-148
A non-critical VPD module failure has occurred.
Explanation:
The enclosure indicates a temperature threshold Failing Item
warning.
• FFC_891
• FFC_891 An unrecoverable VPD module failure has occurred.
891-149
Failing Item
Explanation:
The enclosure indicates a temperature threshold • FFC_891
failure. 891-172
Explanation:
Failing Item A critical enclosure services failure has occurred.
• FFC_166
891-152 • FFC_891
A critical repeater card failure has occurred. Explanation:
A non-critical enclosure services failure has occurred.
Failing Item
891-153 • FFC_891
A non-critical repeater card failure has occurred. Explanation:
An unrecoverable enclosure services failure has
Failing Item occurred.
• FFC_891

Device configuration error.
891-182
A critical failure has occurred on a user defined
element. • FFC_891
891-202
• FFC_891 The enclosure failed to open.
891-183
Failing Item
Explanation:
A non-critical failure has occurred on a user defined • FFC_891
element. 891-203
Explanation:
Failing Item The enclosure failed to return inquiry data.
891-184 Go to MAP0210 : General problem resolution.
Explanation:
An unrecoverable failure has occurred on a user Failing Item
defined element. • FFC_891
891-204
Failing Item
Explanation:
• FFC_891 There is a critical power supply or fan failure.
891-192
A critical failure has occurred on a user defined • FFC_152
element.
• FFC_166
There is a redundant power supply or fan failure.
891-193
A non-critical failure has occurred on a user defined
• FFC_152
element.
• FFC_166
Failing Item 899-XXX
3490 or 3590 attached tape drive being identified or
891-194
configured.
Explanation:
Response:
Go to the service documentation for the tape drive
defined element.
attached to your system.

• FFC_891
• FFC_899

901-XXX 912-108
Vendor SCSI device problem. Refer to the service The bus test failed.
documentation for this device.
902-XXX Failing Item
Vendor display problem. Refer to the service
912-110
documentation for this display.
Explanation:
903-XXX
The media format is corrupted.
Explanation:
Vendor Async device problem. Refer to the service
Failing Item
• FFC_912
904-XXX
912-112
Explanation:
Vendor Parallel device problem. Refer to the service Explanation:
documentation for this device. The diagnostic test failed.
905-XXX
Failing Item
Explanation:
Vendor device problem. Refer to the service • FFC_912
912-114
912-102
Explanation:
Explanation: An unrecoverable hardware error.
An unrecoverable media error occurred.
Failing Item
Failing Item
• FFC_912
• FFC_912
912-116
912-104
Explanation:
Explanation: A protocol error.
The motor failed to restart.
Response:
Check the levels of the device, adapter, diagnostic
Failing Item software, and application software to be sure they are
• FFC_912 all compatible. If you do not find a problem, call your
support person.
912-105
The drive did not become ready.
• FFC_912
A write-protect error occurred.
912-106
The electronics card test failed.
• FFC_912
A SCSI command time-out occurred.

Failing Item • FFC_B88
• FFC_912 • FFC_912
• FFC_B88 • SOFTWARE
912-120 912-130
A SCSI busy or command error. Error log analysis indicates a problem reported by the
disk drive's self-monitoring function.
Failing Item
Failing Item
• FFC_912
• FFC_912
912-122
912-132
Explanation:
A SCSI reservation conflict error. Explanation:
A disk drive hardware error occurred.
Failing Item
Failing Item
• FFC_912
• FFC_912
912-124
912-133
Explanation:
A SCSI check condition error occurred. Explanation:
Use the Subsystem Service Guide to complete
diagnosis.
Failing Item
912-126 • FFC_912
Explanation:
Failing Item
The error log analysis indicates a hardware failure.
Explanation:
The device failed to configure.
Failing Item
• FFC_B88 • FFC_912
• FFC_912 • FFC_B88
• SOFTWARE • SOFTWARE
912-129 912-136
Error log analysis indicates a SCSI bus problem. The certify operation failed.

• FFC_190 • FFC_912

Unit attention condition has occurred on the Send
Diagnostic command. 913-105
Explanation:
Failing Item The drive did not become ready.
• FFC_912
Failing Item
• FFC_B88
• FFC_913
• FFC_190
913-106
912-138
Explanation:
Explanation:
Error log analysis indicates that the disk drive is
operating at a higher than recommended temperature.
Failing Item
Response:
Check to be sure none of the air passages in the • FFC_913
system covers are blocked, that no other system
913-108
environmental warnings are occurring. Otherwise, go
to MAP0210 : General Problem Resolution. Explanation:
The bus test failed.
Failing Item
• FFC_912
Failing Item
• FFC_913
912-140
913-110
Explanation:
Error log analysis indicates poor signal quality. Explanation:
Failing Item
• FFC_199
Failing Item
• FFC_B88 • FFC_913
• FFC_912 913-112
The diagnostic test failed.
Explanation:
Error log analysis indicates a path error.
Failing Item
Response:
Use MAP0285 : Multipath I/O (MPIO) problem • FFC_913
resolution.
913-114
913-102
Explanation:
Failing Item
• FFC_913
913-116
913-104
Explanation:
Response:

Check the levels of the device, adapter, diagnostic • FFC_B88
software, and application software to be sure they are
all compatible. If you do not find a problem, call your 913-128
support person. Explanation:
Failing Item
• FFC_913
Failing Item
• FFC_190
913-117
• FFC_B88
Explanation:
A write-protect error occurred. • FFC_913
• SOFTWARE
Error log analysis indicates a SCSI bus problem.
913-118
Explanation:
Failing Item
• FFC_190
• FFC_913 • FFC_913
913-120 913-130
Failing Item
Failing Item
• FFC_913
• FFC_913
913-122
913-132
Explanation:
Failing Item
Failing Item
• FFC_913
• FFC_913
913-124
913-133
Explanation:
diagnosis.
Failing Item
913-126 • SSSS
Explanation:
Failing Item
• FFC_913

• FFC_B88 • FFC_913
Explanation:
The device failed to configure. Response:
Use MAP0285 : Multipath I/O (MPIO) problem
resolution.
Failing Item
914-110
• FFC_913
Explanation:
• FFC_B88
The Reserve command failed.
• SOFTWARE
The certify operation failed.
914-120

The Inquiry command failed.
• FFC_913
Explanation:
Failing Item The Load command failed.
Refer to the instructions for the MEDIA failing item.
• FFC_B88 If the problem persists after following the instructions
• FFC_190 for the MEDIA failing item, use the FFC failing item and
MAP0210 : General Problem Resolution.
913-138
operating at a higher than recommended temperature. • FFC_914
Response: • MEDIA
Check to be sure none of the air passages in the 914-131
environmental warnings are occurring. Otherwise, go Explanation:
to MAP0210 : General Problem Resolution. The Load command failed.
Response:
Failing Item Refer to the instructions for the MEDIA failing item.
If the problem persists after following the instructions
913-140 MAP0210 : General Problem Resolution.
Explanation:
Error log analysis indicates poor signal quality. Failing Item
• MEDIA
• FFC_199 914-135

Explanation: Refer to the instructions for the MEDIA failing item.
The Unload command failed. If the problem persists after following the instructions
for the MEDIA failing item, use the FFC failing item and
Response:
for the MEDIA failing item, use the FFC failing item and Failing Item
• MEDIA
• FFC_914
Failing Item
914-160
• FFC_914
Explanation:
• MEDIA
The Send Diagnostic command failed.
914-136
Response:
Response:
• FFC_914
• MEDIA
Failing Item
914-168
• MEDIA
Explanation:
• FFC_914
914-140
Response:
The Mode Select command failed. If the problem persists after following the instructions
Failing Item MAP0210 : General Problem Resolution.
• FFC_914
Failing Item
914-150 • MEDIA
The Test Unit Ready command failed.
914-169
Response:
Refer to the instructions for the MEDIA failing item. Explanation:
If the problem persists after following the instructions The Send Diagnostic command failed.
for the MEDIA failing item, use the FFC failing item and Response:
MAP0210 : General Problem Resolution. Refer to the instructions for the MEDIA failing item.
Failing Item for the MEDIA failing item, use the FFC failing item and
• FFC_914
• MEDIA
Failing Item
914-151 • FFC_914
Explanation: • MEDIA
914-16L
Response:
Explanation:

Response: 914-181
Explanation:
The Load command failed.
MAP0210 : General Problem Resolution. Response:
Failing Item If the problem persists after following the instructions
• MEDIA MAP0210 : General Problem Resolution.
• FFC_914
The Read, Write and Compare test failed. • FFC_914
Response: 914-185
Explanation:
The Unload command failed.
• FFC_914 MAP0210 : General Problem Resolution.
• FFC_B88
• MEDIA Failing Item
914-171 • FFC_914
The Read, Write and Compare test failed. 914-186
Refer to the instructions for the MEDIA failing item. The Unload command failed.
• MEDIA
• FFC_B88 • MEDIA
914-180 • FFC_914
Explanation:
Response: The Mode Select command failed.
If the problem persists after following the instructions Failing Item
MAP0210 : General Problem Resolution. • FFC_914
914-200
Failing Item
Explanation:
• FFC_914 The Test Unit Ready command failed.
• MEDIA Response:

Refer to the instructions for the MEDIA failing item. Failing Item
for the MEDIA failing item, use the FFC failing item and • FFC_914
MAP0210 : General Problem Resolution. 914-230
Explanation:
Failing Item The Request Sense command failed.
• FFC_914
914-201 • FFC_914
Explanation:
Response: The Openx command failed.
914-300
Failing Item
Explanation:
• MEDIA The device configuration failed.
• FFC_914
914-210
Failing Item
• FFC_914
Explanation:
The Write Protect test failed. • SOFTWARE
Response: 914-310
Explanation:
SCSI adapter configuration failed.
Failing Item
• FFC_914 • FFC_914
• MEDIA • SOFTWARE
914-211 914-320
The Write Protect test failed. Error log analysis indicates a failure.
Response: Response:
Refer to the instructions for the MEDIA failing item. Refer to the instructions for the MEDIA failing item.
If the problem persists after following the instructions If the problem persists after following the instructions
for the MEDIA failing item, use the FFC failing item and for the MEDIA failing item, use the FFC failing item and
MAP0210 : General Problem Resolution. MAP0210 : General Problem Resolution.

• MEDIA • FFC_914
• FFC_914 • MEDIA
914-220 914-321
The Release command failed. Error log analysis indicates a failure.

If the problem persists after following the instructions • FFC_914
for the MEDIA failing item, use the FFC failing item and • FFC_B88
MAP0210 : General Problem Resolution. • SOFTWARE
914-416
Failing Item
Explanation:
• MEDIA
A reservation conflict occurred.
• FFC_914
A reservation conflict occurred. • FFC_B88
• SOFTWARE
Failing Item
914-417
• FFC_914
Explanation:
• FFC_B88
• SOFTWARE
• SOFTWARE
Failing Item
914-418
• FFC_914
Explanation:
• FFC_B88
• SOFTWARE
• SOFTWARE
Failing Item
914-419
• FFC_914
Explanation:
• FFC_B88
• SOFTWARE
• SOFTWARE
Failing Item
914-41A
• FFC_914
Explanation:
• FFC_B88
• SOFTWARE

• SOFTWARE A reservation conflict occurred.
914-41B
Failing Item
Explanation:
A reservation conflict occurred. • FFC_914
• FFC_B88
Failing Item • SOFTWARE
• FFC_914 914-421
914-41C
Failing Item
Explanation:
• FFC_B88
• FFC_914 914-422
914-41D
Failing Item
Explanation:
• FFC_B88
• FFC_914 914-423
914-41E
Failing Item
Explanation:
• FFC_B88
• FFC_914 914-511
• SOFTWARE The drive returned bad or non-extended sense data.
914-41F
Failing Item
Explanation:
• FFC_B88
• FFC_B88 The drive returned bad or non-extended sense data.
• SOFTWARE
Failing Item
914-420
• FFC_914
Explanation:

• FFC_B88 914-519
The drive returned bad or non-extended sense data.
Explanation:
Failing Item
• FFC_914 • FFC_B88
• FFC_B88 914-51A
Explanation:
Failing Item
• FFC_914 • FFC_B88
• FFC_B88 914-51B
Explanation:
Failing Item
• FFC_914 • FFC_B88
• FFC_B88 914-51C
Explanation:
Failing Item
• FFC_914 • FFC_B88
• FFC_B88 914-51D
Explanation:
Failing Item
• FFC_914 • FFC_B88
• FFC_B88 914-51E
Explanation:
Failing Item
• FFC_914 • FFC_B88
• FFC_B88 914-51F

The drive returned bad or non-extended sense data. An adapter or bus I/O error occurred.

• FFC_914 • FFC_914
The drive returned bad or non-extended sense data. Explanation:
An adapter or bus I/O error occurred.
Failing Item
• FFC_B88 • FFC_914
914-521 • FFC_B88
• SOFTWARE
Explanation:
The drive returned bad or non-extended sense data. 914-614
Explanation:
Failing Item An adapter or bus I/O error occurred.
• FFC_914
• FFC_B88 Failing Item
914-522 • FFC_914
• FFC_B88
Explanation:
The drive returned bad or non-extended sense data. • SOFTWARE
914-615
Failing Item
Explanation:
• FFC_914 An adapter or bus I/O error occurred.
• FFC_B88
914-523
Failing Item
• FFC_914
Explanation:
The drive returned bad or non-extended sense data. • FFC_B88
• SOFTWARE
• FFC_B88 An adapter or bus I/O error occurred.
914-611
Failing Item
Explanation:
An adapter or bus I/O error occurred. • FFC_914
• FFC_B88
• FFC_914 914-617
• SOFTWARE An adapter or bus I/O error occurred.
914-612

• FFC_914 914-61D
914-618
Failing Item
Explanation:
• FFC_914
• FFC_B88
• FFC_914 914-61E
914-619
Failing Item
Explanation:
• FFC_914
• FFC_B88
• FFC_914 914-61F
914-61A
Failing Item
Explanation:
• FFC_914
• FFC_B88
• FFC_914 914-620
914-61B
Failing Item
Explanation:
• FFC_914
• FFC_B88
• FFC_914 914-621
914-61C
Failing Item
Explanation:
• FFC_914
• FFC_B88
• FFC_914 914-622

An adapter or bus I/O error occurred. Failing Item
• FFC_914
Failing Item
• FFC_B88
• FFC_B88
914-715
• SOFTWARE
Explanation:
914-623 A device timeout error occurred.
Explanation:
• FFC_914
Failing Item
• FFC_B88
• FFC_914
• SOFTWARE
• FFC_B88
914-716
• SOFTWARE
Explanation:
Explanation:
A device timeout error occurred. Failing Item
• FFC_914
Failing Item
• FFC_B88
• FFC_914
• SOFTWARE
• FFC_B88
914-717
• SOFTWARE
Explanation:
Explanation:
• FFC_914
Failing Item
• FFC_B88
• FFC_B88
914-718
• SOFTWARE
Explanation:
Explanation:
• FFC_914
Failing Item
• FFC_B88
• FFC_914
• SOFTWARE
• FFC_B88
914-719
• SOFTWARE
Explanation:
Explanation:
• FFC_914
• FFC_B88

• SOFTWARE A device timeout error occurred.
914-71A
Failing Item
Explanation:
A device timeout error occurred. • FFC_914
• FFC_B88
• FFC_914 914-720
914-71B
Failing Item
Explanation:
• FFC_B88
• FFC_914 914-721
914-71C
Failing Item
Explanation:
• FFC_B88
• FFC_914 914-722
914-71D
Failing Item
Explanation:
• FFC_B88
• FFC_914 914-723
914-71E
Failing Item
Explanation:
• FFC_B88
• FFC_914 915-110
• SOFTWARE The Reserve command is corrupted.
914-71F
Explanation:

• FFC_915
Response:
915-120 Refer to the instructions for the MEDIA failing item.
Explanation: If the problem persists after following the instructions
The Inquiry command failed. for the MEDIA failing item, use the FFC failing item and
Failing Item
Failing Item
• FFC_915
• MEDIA
915-130
• FFC_915
Explanation:
915-140
Explanation:
Response:
The Mode Select command failed.
• FFC_915
• MEDIA
Response:
The Load command failed. for the MEDIA failing item, use the FFC failing item and
Response:
• MEDIA
• MEDIA Explanation:
• FFC_915
Response:
The Unload command failed. for the MEDIA failing item, use the FFC failing item and
Response:
for the MEDIA failing item, use the FFC failing item and • MEDIA
• FFC_915
• MEDIA
Response:
915-136

Refer to the instructions for the MEDIA failing item. Response:
If the problem persists after following the instructions Refer to the instructions for the MEDIA failing item.
for the MEDIA failing item, use the FFC failing item and If the problem persists after following the instructions
MAP0210 : General Problem Resolution. for the MEDIA failing item, use the FFC failing item and
Failing Item
Failing Item
• FFC_915
• MEDIA • FFC_915
• FFC_B88
915-168
• MEDIA
Explanation:
The Send Diagnostic command failed. 915-171
Refer to the instructions for the MEDIA failing item. The Read, Write and Compare test failed.
If the problem persists after following the instructions Response:
for the MEDIA failing item, use the FFC failing item and Refer to the instructions for the MEDIA failing item.
MAP0210 : General Problem Resolution. If the problem persists after following the instructions
• MEDIA
Failing Item
• FFC_915
• MEDIA
915-169
• FFC_915
Explanation:
The Send Diagnostic command failed. • FFC_B88
Response: 915-180
If the problem persists after following the instructions The Load command failed.
• MEDIA
Failing Item
915-16L
• FFC_915
Explanation:
The Send Diagnostic command failed. • MEDIA
Response: 915-181
If the problem persists after following the instructions The Load command failed.
• MEDIA MAP0210 : General Problem Resolution.
• FFC_915
Failing Item
915-170
• MEDIA
Explanation:
• FFC_915
The Read, Write and Compare test failed.

Explanation: for the MEDIA failing item, use the FFC failing item and
Response:
915-210
Failing Item
Explanation:
• FFC_915 The Write Protect test failed.
• MEDIA
Response:
The Unload command failed. MAP0210 : General Problem Resolution.
Response:
MAP0210 : General Problem Resolution. • MEDIA
915-211
Failing Item
Explanation:
• MEDIA The Write Protect test failed.
• FFC_915
Response:
The Mode Select command failed. MAP0210 : General Problem Resolution.

915-200 • FFC_915
Explanation:
Response: The Replace command failed.
915-230
Failing Item
Explanation:
• FFC_915 The Request Sense command failed.
• MEDIA
915-240
Response:

The Openx command failed. A reservation conflict occurred.

• FFC_915 • FFC_915
915-300 • FFC_B88
• SOFTWARE
Explanation:
The device configuration failed. 915-412
Explanation:
Failing Item A reservation conflict occurred.
• FFC_915
915-310 • FFC_915
• FFC_B88
Explanation:
SCSI adapter configuration failed. • SOFTWARE
915-413
Failing Item
Explanation:
• FFC_B88 A reservation conflict occurred.
• FFC_915
915-320 • FFC_915
• FFC_B88
Explanation:
Error log analysis indicates a failure. • SOFTWARE
Response: 915-414
Explanation:
Failing Item
• FFC_915 • FFC_B88
915-321 915-415
Error log analysis indicates a failure. A reservation conflict occurred.
Response:
MAP0210 : General Problem Resolution. • FFC_B88
• SOFTWARE
• FFC_915 A reservation conflict occurred.
915-411

• FFC_915 915-422
915-417
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-423
915-418
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-511
915-419
Failing Item
Explanation:
• FFC_915
• FFC_B88
• SOFTWARE
Failing Item
915-420
• FFC_915
Explanation:
• FFC_B88
915-513
• FFC_915 The drive returned bad or non-extended sense data.
• FFC_B88
Failing Item
• SOFTWARE
• FFC_915
915-421
• FFC_B88
Explanation:
A reservation conflict occurred. 915-514
Explanation:
Failing Item The drive returned bad or non-extended sense data.
• FFC_915
• FFC_B88

• FFC_915 • FFC_915
915-515 915-521
The drive returned bad or non-extended sense data. The drive returned bad or non-extended sense data.

• FFC_915 • FFC_915
915-516 915-522

• FFC_915 • FFC_915
915-517 915-523

• FFC_915 • FFC_915
915-518 915-611

• FFC_915 • FFC_915
Failing Item
• FFC_B88 • FFC_915
915-520 • FFC_B88
Explanation:

• FFC_915 915-619
915-614
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-620
915-615
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-621
915-616
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-622
915-617
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-623
915-618
Failing Item
Explanation:
• FFC_915
• FFC_B88
• FFC_915 915-711

• FFC_915
Failing Item
• FFC_B88
• FFC_B88
915-717
• SOFTWARE
Explanation:
Explanation:
• FFC_915
Failing Item
• FFC_B88
• FFC_915
• SOFTWARE
• FFC_B88
915-718
• SOFTWARE
Explanation:
Explanation:
• FFC_915
Failing Item
• FFC_B88
• FFC_915
• SOFTWARE
• FFC_B88
915-719
• SOFTWARE
Explanation:
Explanation:
• FFC_915
Failing Item
• FFC_B88
• FFC_B88
915-720
• SOFTWARE
Explanation:
Explanation:
• FFC_915
Failing Item
• FFC_B88
• FFC_915
• SOFTWARE
• FFC_B88
915-721
• SOFTWARE
Explanation:
Explanation:
• FFC_915
• FFC_B88

• SOFTWARE Explanation:
915-722
A device timeout error occurred.
• FFC_917
• FFC_B88 The media format is corrupted.
• SOFTWARE
Failing Item
915-723
• FFC_917
Explanation:
A device timeout error occurred. 917-112
Explanation:
Failing Item The diagnostic test failed.
• FFC_915
Failing Item
• FFC_B88
• SOFTWARE • FFC_917
917-102 917-114
An unrecoverable media error. An unrecoverable hardware error.

• FFC_917 • FFC_917
• FFC_B88 917-116
A protocol error.
Explanation:
The motor failed to restart. Response:
software, and application software to ensure they are
Failing Item all compatible. If you do not find a problem, call your
• FFC_917 support person.
917-105 917-117
The drive did not become ready. A write-protect error occurred.

• FFC_917 • FFC_917
917-106 917-118
The electronics card test failed. A SCSI command timeout.

• FFC_917 • FFC_917
• FFC_B88
917-108

A SCSI busy or command error.
• FFC_B88
917-122
A SCSI reservation conflict error.
• FFC_917
Use the subsystem guide to complete diagnostics.
917-124
A SCSI check condition error.
• FFC_917

Explanation:
• FFC_917
917-126
• FFC_B88
• SOFTWARE
Failing Item
917-135
• FFC_917
Explanation:
• FFC_B88
917-128
• FFC_917
• FFC_B88
Failing Item
• SOFTWARE
• FFC_917
917-136
917-129
Explanation:
Explanation: The certify operation failed.
Failing Item
Failing Item
• FFC_917
• FFC_917
917-137
917-130
Explanation:
Explanation: Unit attention condition has occurred on the Send
Error log analysis indicates a problem reported by the Diagnostic command.
Failing Item
• FFC_917

• FFC_190 • FFC_918
917-138 918-108
Error log indicates that the disk is operating at higher The bus test failed.
than recommended temperatures.
Failing Item
Failing Item
• FFC_918
• FFC_190
918-110
917-139
Explanation:
Explanation: The media format is corrupted.
Error configuring or opening device.
Failing Item
Failing Item
• FFC_918
• FFC_917
918-112
917-640
Explanation:
Explanation: The diagnostic test failed.
Error Log Analysis indicates a path error.
Failing Item
Failing Item
• FFC_918
• FFC_640
918-114
918-102
Explanation:
Failing Item
Failing Item
• FFC_918
• FFC_918
918-116
918-104
Explanation:
Response:
support person.
918-105
• FFC_918
918-106
• FFC_918
918-118

• FFC_190

• FFC_918
• FFC_918
• SOFTWARE
• FFC_B88
918-130
918-120
Explanation:
Explanation:
Error log analysis indicates a problem reported by the

• FFC_918
• FFC_918
918-122
918-132
Explanation:
Explanation:

• FFC_918
• FFC_918
918-124
918-133
Explanation:
Explanation:
A SCSI check condition error occurred.
diagnosis.
Failing Item
918-126 • FFC_918
Explanation:
Failing Item
The error log analysis indicates a hardware failure. Explanation:
Failing Item
• FFC_B88 • FFC_918
• FFC_918 • FFC_B88
918-129 918-136

An unexpected device or adapter error occurred.
• FFC_918
• FFC_821
Diagnostic command.
921-103
• FFC_918 The keyboard reset failed.
• FFC_B88
Failing Item
• FFC_190
• FFC_921
918-138
• FFC_821
Explanation:
Error log analysis indicates that the disk drive is 921-104
operating at a higher than recommended temperature. Explanation:
Response: Unknown keyboard.
Check to be sure none of the air passages in the
system covers are blocked, that no other system Failing Item
to MAP0210 : General problem resolution. • FFC_921
921-105
• FFC_918 The keyboard light-on test failed.
918-140
Failing Item
Explanation:
Error log analysis indicates poor signal quality. • FFC_921
• FFC_821
• FFC_B88 The keyboard light-off test failed.
• FFC_918
Failing Item
918-640
• FFC_921
Explanation:
Error log analysis indicates a path error. • FFC_821
Response: 921-201
Use MAP0285 : Multipath I/O (MPIO) problem Explanation:
resolution. An unexpected adapter error occurred.
921-101
An unexpected adapter error occurred. • FFC_821
921-202
Failing Item
Explanation:
• FFC_821 An unexpected device or adapter error occurred.
921-102

An error occurred in turning on the lamps.
• FFC_821
The read keyboard ID test failed.
921-304
An error occurred in turning off the lamps.
• FFC_921
• FFC_821
Failing Item
921-204
• FFC_921
Explanation:
The keyboard layout ID test failed. 921-401
Explanation:
Failing Item An unexpected adapter error occurred.
• FFC_921
Failing Item
921-205
• FFC_821
Explanation:
The keyboard echo test failed. 921-402
Explanation:
Failing Item An unexpected device or adapter error occurred.
• FFC_921
Failing Item
• FFC_821
• FFC_921
921-206
• FFC_821
Explanation:
The select scan code set test failed. 921-403
Explanation:
Failing Item Unable to recognize the keyboard.
• FFC_921
Failing Item
• FFC_821
• FFC_921
921-301
921-404
Explanation:
An unexpected adapter error occurred. Explanation:
The keyboard is failing.
Failing Item
Failing Item
• FFC_821
• FFC_921
921-302
• FFC_821
Explanation:
An unexpected device or adapter error occurred. 921-501
Explanation:
• FFC_921
• FFC_821

• FFC_821 • FFC_921
921-502 921-701
An unexpected device or adapter error occurred. Error configuring the device.

• FFC_921 • FFC_921
• FFC_821 • FFC_821
921-503 921-901
The auto-click cannot be disabled. The error log analysis indicates an adapter failure.

• FFC_921 • FFC_821
921-504 921-902
The auto-click cannot be enabled. The error log analysis indicates a device failure.

• FFC_921 • FFC_921
921-505 • FFC_821
Unable to recognize the keyboard. Explanation:
The error log analysis indicates an unknown failure.
Failing Item
921-601 • FFC_921
• FFC_821
Explanation:
An unexpected adapter error occurred. 922-101
Explanation:
• FFC_821
921-602
Failing Item
Explanation:
• FFC_921
921-603 • FFC_922
The speaker test failed. 922-103

The keyboard reset failed.
• FFC_922
• FFC_922 922-204
The keyboard layout id test failed.
922-104
Unknown keyboard.
• FFC_922
The keyboard echo test failed.
922-105
The keyboard light-on test failed.
• FFC_922
• FFC_922 922-206
The select scan code set test failed.
922-106
The keyboard light-off test failed.
• FFC_922
• FFC_922 922-301
An unexpected adapter error occurred.
922-201
• FFC_821
922-202
• FFC_922
• FFC_922 922-303
An error occurred in turning on the lamps.
922-203
The read keyboard id test failed.
• FFC_922
922-304

An error occurred in turning off the lamps.
922-503

The auto-click cannot be disabled.
• FFC_922
922-504

The auto-click cannot be enabled.
• FFC_821
922-505

Unable to recognize the keyboard.
• FFC_922
922-403 • FFC_922
The keyboard is failing.
Explanation:
Failing Item
922-404 • FFC_821
Explanation:
Failing Item
• FFC_821
• FFC_922
922-501 • FFC_821
Explanation:
The speaker test failed.
Failing Item
922-502 • FFC_922
Explanation:
Error configuring the device.
Failing Item
• FFC_922

Unknown keyboard.
• FFC_821
The error log indicates an adapter failed.
923-105
The keyboard light-on test failed.
• FFC_821
The error log indicates a device failed.
• FFC_821
The keyboard light-off test failed.
• FFC_821
Explanation:
• FFC_923
• FFC_821
• FFC_821
Explanation:
• FFC_821
923-202
• FFC_821
Explanation:
• FFC_923
• FFC_821
The read keyboard id test failed.
• FFC_821
The keyboard reset failed.
• FFC_821
The keyboard layout id test failed.
• FFC_821

• FFC_923
Failing Item
923-205
• FFC_821
Explanation:
The keyboard echo test failed. 923-402
Explanation:
• FFC_923
Failing Item
• FFC_821
• FFC_923
923-206
• FFC_821
Explanation:
The select scan code set test failed. 923-403
Explanation:
Failing Item The keyboard is failing.
• FFC_923
Failing Item
• FFC_821
• FFC_923
923-301
923-404
Explanation:
An unexpected adapter error occurred. Explanation:
Failing Item
Failing Item
• FFC_821
• FFC_923
923-302
• FFC_821
Explanation:
Explanation:
• FFC_923
Failing Item
• FFC_821
• FFC_821
923-303
923-502
Explanation:
An error occurred in turning on the lamps. Explanation:
Failing Item
Failing Item
• FFC_923
• FFC_923
923-304
• FFC_821
Explanation:
An error occurred in turning off the lamps. 923-503
Explanation:
Failing Item The auto-click cannot be disabled.
• FFC_923
Failing Item
923-401
• FFC_923
Explanation:

923-504 • FFC_821
The auto-click cannot be enabled.
Explanation:
Failing Item
923-505 • FFC_923
Unable to recognize the keyboard. 925-111
Explanation:
Failing Item An unexpected device error occurred.
• FFC_923
An unexpected adapter error occurred. • FFC_823
925-112
Failing Item
Explanation:
• FFC_821 The device disable test failed.
923-602
Explanation:
Failing Item
An unexpected device or adapter error occurred. • FFC_925
• FFC_823
Failing Item
925-113
• FFC_923
Explanation:
• FFC_821 Could not reset the device.
923-603
Explanation:
Failing Item
The speaker test failed. • FFC_925
925-114
Failing Item
Explanation:
• FFC_923 The Read Status command failed.
923-901
Explanation:
Failing Item
The error log indicates an adapter failed. • FFC_925
• FFC_823
Failing Item
925-115
• FFC_821
Explanation:
923-902 The device test failed.
Explanation:
The error log analysis indicates a device failure. Failing Item
• FFC_925
Failing Item
925-116
• FFC_923
Explanation:

Unknown Mouse type. Explanation:
The device test failed.
Failing Item
Failing Item
• FFC_925
• FFC_925
925-117
925-126
Explanation:
Mouse wrap mode failed. Explanation:
Failing Item
Failing Item
• FFC_925
• FFC_823 • FFC_925
925-118 925-127
Error setting mouse parameters. The device test failed.

• FFC_925 • FFC_925
• FFC_823 925-128
Explanation:
Failing Item
• FFC_925 925-129
Explanation:
Failing Item
• FFC_925 925-130
Explanation:
Failing Item
• FFC_925 925-131
Explanation:
Failing Item
• FFC_925 925-132

The device test failed. Failing Item
• FFC_925
Failing Item
925-140
• FFC_925
Explanation:
Explanation:
• FFC_925
Failing Item
925-141
• FFC_925
Explanation:
Explanation:
• FFC_925
Failing Item
925-142
• FFC_925
Explanation:
Explanation:
• FFC_925
Failing Item
925-143
• FFC_925
Explanation:
Explanation:
• FFC_925
Failing Item
925-144
• FFC_925
Explanation:
Explanation:
• FFC_925
Failing Item
925-145
• FFC_925
Explanation:
Explanation:
• FFC_925
Failing Item
925-146
• FFC_925
Explanation:
Explanation:

• FFC_925 • FFC_925
925-147 925-154
The device test failed. The device test failed.

• FFC_925 • FFC_925
925-148 925-155

• FFC_925 • FFC_925
925-149 925-156

• FFC_925 • FFC_925
925-150 925-157

• FFC_925 • FFC_925
925-151 925-158

• FFC_925 • FFC_925
925-152 925-159

• FFC_925 • FFC_925
925-153 925-160

• FFC_925 • FFC_925
925-161 925-168

• FFC_925 • FFC_925
925-162 925-169

• FFC_925 • FFC_925
925-163 925-170

• FFC_925 • FFC_925
925-164 925-171

• FFC_925 • FFC_925
925-165 925-200
The device test failed. A software error was caused by a hardware failure.

• FFC_925 • FFC_925
925-166 • FFC_823
The device test failed. Explanation:
Failing Item
925-167 • FFC_925
The device test failed. Explanation:

• FFC_925 926-116
The input device cable is not attached.
926-104
Input device cable is not attached.
• FFC_159
• FFC_159 The input device cable is not attached.
926-111
Failing Item
Explanation:
• FFC_188
Adapter error.
926-121
• FFC_824 Adapter error.
926-112
Failing Item
Explanation:
Device, adapter or tablet reset failed. • FFC_824
926-131
• FFC_926 Adapter error.
• FFC_824
Failing Item
926-113
• FFC_824
Explanation:
Device, adapter or tablet reset failed. • FFC_926
926-132
• FFC_926 Device or adapter error.
• FFC_824
Failing Item
926-114
• FFC_926
Explanation:
Device, adapter or tablet reset failed. 926-133
Explanation:
Failing Item Device or adapter error.
• FFC_926
Failing Item
• FFC_824
• FFC_926
926-115
926-134
Explanation:
Device, adapter or tablet reset failed. Explanation:
Device or adapter error.
Failing Item
• FFC_926

• FFC_926 • FFC_926
926-135 926-147
Device or adapter error. Device or adapter error.

• FFC_926 • FFC_926
926-141 926-148
Adapter error. Device or adapter error.

• FFC_824 • FFC_926
• FFC_926 926-149
Explanation: Device or adapter error.
Failing Item
• FFC_926 926-150
Failing Item
• FFC_926 926-151
Failing Item
• FFC_926 926-152
Failing Item
• FFC_926 926-153

• FFC_926 • FFC_926
926-154 926-161

• FFC_926 • FFC_926
926-155 926-162

• FFC_926 • FFC_159
926-156 • FFC_926
Device or adapter error. Explanation:
Error in turning off input device LED.
Failing Item
926-157 • FFC_159
• FFC_926
Explanation:
Device or adapter error. 926-164
Explanation:
Failing Item Error in turning off input device LED.
• FFC_926
926-158
Failing Item
• FFC_159
Explanation:
Device or adapter error. • FFC_926
926-165
Failing Item
Explanation:
926-159
Failing Item
Explanation:
926-166
Failing Item
Explanation:
• FFC_926 Device or adapter error.
926-160
Failing Item
Explanation:
• FFC_926
926-167

• FFC_159
• FFC_926
Error in turning on input device LED.
• FFC_926
Error in turning off input device switch.
• FFC_926
• FFC_926
Error in turning on input device switch.
926-172
• FFC_188
• FFC_159 926-179
926-173
• FFC_188
Adapter error.
• FFC_926
• FFC_926

• FFC_926
• FFC_926

Error in incremental data mode test.
• FFC_824
Enabled/disabled test failed.
• FFC_926
• FFC_824

Explanation:
• FFC_159
Enabled/disabled test failed.
926-186
• FFC_926
• FFC_824
Failing Item
926-221
• FFC_188
Explanation:
• FFC_926
Adapter error.
926-187
The incremental data mode test failed.
• FFC_824

Explanation:
• FFC_188
• FFC_926
• FFC_824
926-203
Error in disabling tablet.
• FFC_159

Explanation:
• FFC_926
• FFC_824
Error in enabling tablet.
926-271

Adapter error.
• FFC_188

Adapter error.
926-272
• FFC_824
• FFC_159 926-282
926-273
Error in input device switch test.
• FFC_159
• FFC_159 926-283
Explanation:
926-274
Explanation:
Failing Item
• FFC_926
• FFC_159
926-284
926-276
Explanation:
Explanation: The input device cable is not attached.
Failing Item
Failing Item
• FFC_159
• FFC_188
• FFC_926 926-286
Explanation:
926-277
Explanation:
Failing Item
• FFC_926
• FFC_188
• FFC_926 926-287
Explanation:
926-278
Explanation:
Input device cable is not attached.
Failing Item
• FFC_188
• FFC_926

• FFC_824
927-104
• FFC_159

Explanation:
• FFC_927
• FFC_159
Adapter error.
927-121

Adapter error.
• FFC_824
927-122

• FFC_927
927-113 • FFC_927
Tablet reset failed.
927-125

• FFC_927
927-114 • FFC_927
The read configuration test failed.
927-131

Adapter error.
• FFC_927
927-115 • FFC_824
The read status test failed.
927-132

Device or adapter error. Adapter error.

• FFC_927 • FFC_927
927-133 927-162
The set conversion mode test failed. Device or adapter error.

• FFC_927 • FFC_159
927-134 • FFC_927
The set resolution test failed. Explanation:
Failing Item
927-135 • FFC_159
The read status test failed. 927-164
Explanation:
Failing Item Error in turning on input device LED.
• FFC_927
927-141
Failing Item
Adapter error. • FFC_927
927-165
Failing Item
Explanation:
• FFC_927
927-142
Failing Item
Device or adapter error. 927-166
Explanation:
• FFC_927
927-143
Failing Item
• FFC_188
Explanation:
Error in tablet indicator. • FFC_927
927-167
Failing Item
Explanation:
• FFC_927 Error in turning off input device LED.
927-161

• FFC_927
Error in turning on input device LED.
927-176
• FFC_188
• FFC_927
Failing Item
927-169
• FFC_188
927-177
• FFC_188
Explanation:
• FFC_188
Adapter error.
• FFC_927
927-172
• FFC_188
• FFC_159 927-179
927-173
• FFC_188
Adapter error.
• FFC_927
• FFC_927
• FFC_927

Error in enabling tablet.
• FFC_927
• FFC_824
Adapter error.
• FFC_927
927-222
• FFC_159
Explanation:
• FFC_927
• FFC_824
• FFC_927
Explanation:
• FFC_159
927-229
• FFC_188
• FFC_927
Failing Item
927-188
• FFC_188
Explanation:
The input device cable is not attached. 927-271
Explanation:
Failing Item Adapter error.
• FFC_188
Failing Item
927-203
• FFC_927
Explanation:
Error in disabling tablet. 927-272
Explanation:
• FFC_927
• FFC_824

• FFC_927
• FFC_927
• FFC_927
• FFC_927
927-276
• FFC_159
• FFC_927
Explanation:
• FFC_188
• FFC_927
• FFC_927
• FFC_927
927-281
Adapter error.
• FFC_188
Failed to register input ring.
• FFC_927

929-202 • FFC_929
Unable to read event from the device. Explanation:
Failing Item
• FFC_929
Explanation:
Unable to communicate with the device. 930-201
Explanation:
Failing Item Device or adapter failure.
• FFC_929
929-204
Failing Item
Cannot set the device granularity. 930-210
Explanation:
Failing Item Unable to turn the lights on.
• FFC_929
929-210
Failing Item
• FFC_930
Explanation:
Device or adapter failure. 930-220
Explanation:
Failing Item Unable to turn the lights off hardware failure.
• FFC_929
929-212
Failing Item
• FFC_930
Explanation:
Cannot set the device to HIGH granularity. 930-230
Explanation:
Failing Item Unable to turn the lights off.
• FFC_929
929-213
Failing Item
• FFC_930
Explanation:
Cannot set the device to LOW granularity. 930-241
Explanation:
Failing Item Unable to turn a single light-on.
• FFC_929
929-299
Failing Item
• FFC_930
Explanation:
Error unconfiguring the device. 930-242
Explanation:
Device or adapter failure.

Failing Item The diskette-drive select or deselect test failed.
• FFC_930
Failing Item
930-243
• FFC_935
Explanation:
• FFC_828
Device or adapter failure.
935-103
• FFC_930 The diskette failed.
930-261
Failing Item
Explanation:
• FFC_935
Cable test failed.
• FFC_828
The diskette failed.
930-262
Cable test failed.
• FFC_935
• FFC_930 935-105
Explanation:
Error unconfiguring the device.
Failing Item
• FFC_828
• SOFTWARE
• FFC_930 935-106
Explanation:
Failing Item
• FFC_828
• SOFTWARE
• FFC_930 935-107
Explanation:
The diskette-drive select or deselect test failed.
Failing Item
• FFC_828
• FFC_935
• FFC_828 935-108
The diskette read test failed.
Explanation:

• FFC_935 • FFC_935
935-109 • FFC_828
The read/write on the diskette drive failed. Explanation:
The diskette drive test failed.
Failing Item
• FFC_828 • FFC_935
935-110 • FFC_828
The read/write on the diskette drive failed. Explanation:
Failing Item
• FFC_828 • FFC_935
935-111 • FFC_828
A diskette drive test failed. Explanation:
Failing Item
935-112 • FFC_935
• FFC_828
Explanation:
A diskette drive test failed. 935-119
Explanation:
Failing Item The diskette drive test failed.
• FFC_935
935-113
Failing Item
• FFC_935
Explanation:
A diskette drive test failed. • FFC_828
935-120
Failing Item
Explanation:
• FFC_935 The diskette drive test failed.
935-114
Failing Item
Explanation:
A diskette drive test failed. • FFC_935
• FFC_828
935-115 The diskette drive test failed.
Explanation:

• FFC_935 938-108
HIPPI Adapter test failed.
935-122
• FFC_938
• FFC_935 938-109
935-123
• FFC_938
• FFC_935 938-10A
Explanation:
Unable to configure the device.
Failing Item
• FFC_935 • FFC_227
• SOFTWARE 938-10B
Explanation:
Failing Item
• FFC_938 • FFC_227
• FFC_227 938-10C
Explanation:
Failing Item
Failing Item • WRAP_PLUG
• FFC_938 • FFC_938
• FFC_227 938-124
Explanation:
Failing Item
• FFC_938 • FFC_227

945-110

• FFC_938
• SOFTWARE
• FFC_945
938-800
945-112
Explanation:
Explanation:
Failing Item
Failing Item
• FFC_938
• FFC_945
• FFC_227
945-114
945-102
Explanation:
Failing Item
Failing Item
• FFC_945
• FFC_945
945-116
945-104
Explanation:
Response:
support person.
945-105
• FFC_945
945-106
• FFC_945
945-108
• FFC_945
• FFC_B88

945-120 945-130
Failing Item
Failing Item
• FFC_945
• FFC_945
945-122
945-132
Explanation:
Failing Item
Failing Item
• FFC_945
• FFC_945
945-124
945-133
Explanation:
Failing Item diagnosis.
• FFC_945
Failing Item
945-126 • SSSS
Explanation:
945-134
Explanation:
Failing Item The adapter failed to configure.
• FFC_945
Failing Item
• FFC_B88
• FFC_B88
Explanation:
945-135
Explanation:
Failing Item The device failed to configure.
• FFC_190
Failing Item
• FFC_B88
• FFC_945
• FFC_945
• FFC_B88
• SOFTWARE
• SOFTWARE
945-129
945-136
Explanation:
Error log analysis indicates a SCSI bus problem. Explanation:
Failing Item
Failing Item
• FFC_190
• FFC_945
• FFC_B88
• FFC_945 945-137

Unit attention condition has occurred on the Send Failing Item
Diagnostic command.
• FFC_946
• FFC_B88
a hardware error.
• FFC_190
Error log analysis indicates that the disk drive is • FFC_227
946-122
Response:
Check to be sure none of the air passages in the Explanation:
system covers are blocked, that no other system The data wrap communications test failed.
to MAP0210 : General problem resolution. Failing Item
• FFC_946
Failing Item
• FFC_227
• FFC_945
946-123
945-140
Explanation:
Explanation: The modem control line test failed.
Error log analysis indicates poor signal quality.
Failing Item
Failing Item
• FFC_946
• FFC_199
• FFC_227
• FFC_B88
946-131
• FFC_945
Explanation:
945-640
Explanation: a hardware error.
resolution.
946-132
946-111
Explanation:
Explanation:
a hardware error.
Failing Item
• FFC_946 • FFC_227
• FFC_227 946-133
Explanation:

• FFC_946 • FFC_261
946-161 946-182
Could not do the test because the device driver The data wrap communications test failed.
Failing Item
Failing Item
• FFC_261
• FFC_252
946-183
946-162
Explanation:
Failing Item
Failing Item
• FFC_261
• FFC_252
946-271
946-163
Explanation:
The modem control line test failed. a hardware error.

• FFC_252 • FFC_946
946-171 • FFC_259

• FFC_259 • FFC_946
946-172 • FFC_259
Explanation:
Failing Item
946-173 • FFC_946
946-281

946-181
Failing Item
Explanation:
a hardware error.

946-282 • FFC_946
Explanation:
Failing Item
• FFC_261 • FFC_946
946-283 946-371
The modem control line test failed. Cannot run the test because the device driver detected
a hardware error.
Failing Item
• FFC_261 • FFC_946
946-321 946-372
a hardware error.
Failing Item
Failing Item
• FFC_946
• FFC_946
946-373
946-322
Explanation:
Failing Item
Failing Item
• FFC_946
• FFC_946
946-381
946-323
Explanation:
The modem control line test failed. a hardware error.

• FFC_946 • FFC_946
946-331 946-382
a hardware error.
Failing Item
Failing Item
• FFC_946
• FFC_946
946-383
946-332
Explanation:

946-481 software or hardware.
Could not do the test because the device driver Run diagnostics from a source other than from the
detected a hardware error. disk or a network. If the same error occurs or if the
original SRN was not obtained from disk or a network
Failing Item based diagnostics, use MAP0210 : General problem
resolution with a FFC of 946; otherwise, suspect a
• FFC_D56 software problem.
946-482
The data wrap communication test failed. • SOFTWARE
• FFC_946
Failing Item
946-902
• FFC_D56
Explanation:
946-483 An unexpected error occurred that can be attributed to
Explanation: software or hardware.
The modem control line test failed. Response:
Run diagnostics from a source other than from the
Failing Item disk or a network. If the same error occurs or if the
• FFC_D56 based diagnostics, use MAP0210 : General problem
946-581
software problem.
Explanation:
Could not do the test because the device driver
Failing Item
• SOFTWARE
• FFC_946 946-903
• FFC_D56 Explanation:
946-582
Explanation:
Response:
disk or a network. If the same error occurs or if the
Failing Item original SRN was not obtained from disk or a network
• FFC_946 based diagnostics, use MAP0210 : General problem
• FFC_D56 software problem.
946-583
The modem control line test failed. • SOFTWARE
• FFC_946
Failing Item
946-904
• FFC_946
Explanation:
• FFC_D56

An unexpected error occurred that can be attributed to Run diagnostics from a source other than from the
software or hardware. disk or a network. If the same error occurs or if the
Response:
based diagnostics, use MAP0210 : General problem
software problem.
resolution with a FFC of 946; otherwise, suspect a Failing Item
software problem.
• SOFTWARE
• FFC_946
Failing Item
946-908
• SOFTWARE
Response:
software problem.
software problem.
• SOFTWARE
• FFC_946
Failing Item
946-909
• SOFTWARE
Response:
software problem.
software problem.
• SOFTWARE
• FFC_946
Failing Item
946-910
• SOFTWARE
Explanation:
• FFC_946
Response:

software problem.
• SOFTWARE
Response: original SRN was not obtained from disk or a network
Run diagnostics from a source other than from the based diagnostics, use MAP0210 : General problem
disk or a network. If the same error occurs or if the resolution with a FFC of 946; otherwise, suspect a
original SRN was not obtained from disk or a network software problem.
software problem.
• SOFTWARE
software problem.
• SOFTWARE
software problem.
• SOFTWARE
• FFC_946

946-917 An unexpected error occurred that can be attributed to
Explanation:
An unexpected error occurred that can be attributed to Response:
software or hardware. Run diagnostics from a source other than from the
software problem. Failing Item
• SOFTWARE
• FFC_946
Explanation:
946-918 The adapter failed to configure.
Explanation:
An unexpected error occurred that can be attributed to Failing Item
software or hardware. • FFC_946
Response: • SOFTWARE
disk or a network. If the same error occurs or if the 946-922
original SRN was not obtained from disk or a network Explanation:
based diagnostics, use MAP0210 : General problem An unexpected error occurred that can be attributed to
resolution with a FFC of 946; otherwise, suspect a software or hardware.
software problem.
Response:
• SOFTWARE original SRN was not obtained from disk or a network
• FFC_946
946-919 software problem.
Explanation:
An unexpected error occurred that can be attributed to Failing Item
software or hardware. • SOFTWARE
disk or a network. If the same error occurs or if the 946-923
original SRN was not obtained from disk or a network Explanation:
based diagnostics, use MAP0210 : General problem An unexpected error occurred that can be attributed to
resolution with a FFC of 946; otherwise, suspect a software or hardware.
software problem.
Response:
• SOFTWARE original SRN was not obtained from disk or a network
• FFC_946
946-920 software problem.
Explanation:

• SOFTWARE resolution with a FFC of 946; otherwise, suspect a
• FFC_946 software problem.
946-924
Failing Item
Explanation:
An unexpected error occurred that can be attributed to • SOFTWARE
software or hardware. • FFC_946
Response: 946-928
disk or a network. If the same error occurs or if the Explanation:
original SRN was not obtained from disk or a network An unexpected error occurred that can be attributed to
based diagnostics, use MAP0210 : General problem software or hardware.
resolution with a FFC of 946; otherwise, suspect a Response:
software problem. Run diagnostics from a source other than from the
• SOFTWARE resolution with a FFC of 946; otherwise, suspect a
• FFC_946 software problem.
946-925
Failing Item
Explanation:
The adapter failed to configure. • SOFTWARE
• FFC_946
• SOFTWARE An unexpected error occurred that can be attributed to
946-926
Response:
Explanation: Run diagnostics from a source other than from the
An unexpected error occurred that can be attributed to disk or a network. If the same error occurs or if the
software or hardware. original SRN was not obtained from disk or a network
Response: based diagnostics, use MAP0210 : General problem
Run diagnostics from a source other than from the resolution with a FFC of 946; otherwise, suspect a
disk or a network. If the same error occurs or if the software problem.
based diagnostics, use MAP0210 : General problem Failing Item
software problem. • SOFTWARE
• FFC_946
946-927
Response:
Response: based diagnostics, use MAP0210 : General problem
Run diagnostics from a source other than from the resolution with a FFC of 946; otherwise, suspect a
disk or a network. If the same error occurs or if the software problem.

• FFC_946
946-931
Response:
Response:
software problem.
resolution with a FFC of 946; otherwise, suspect a • SOFTWARE
software problem.
• FFC_946
• FFC_946
946-932
Response:
Response:
software problem.
• SOFTWARE
software problem.
• FFC_946
• FFC_946
946-933
Response:
Response:
software problem.
• SOFTWARE
software problem.
• FFC_946
• FFC_946

Response:
software problem.
software problem.
• SOFTWARE
• FFC_946
Failing Item
946-941
• SOFTWARE
Response:
software problem.
software problem.
• SOFTWARE
• FFC_946
Failing Item
946-942
• SOFTWARE
Response:
software problem.
software problem.
• SOFTWARE
• FFC_946
Failing Item
946-943
• SOFTWARE
Explanation:
• FFC_946
Response:

software problem.
• FFC_2C9
PCI bus was not found.
950-100
Response:
Explanation: Use MAP0291 : Missing device or bus problem
Power supply problem. resolution.
Response:
Use the service documentation for the portable disk. Failing Item
• FFC_2C9
Failing Item
950-107
• FFC_192
Explanation:
950-101 The device is not responding.
PCI bus was not found. Use MAP0291 : Missing device or bus problem
Response: resolution.
Rerun diagnostics in Advanced Mode for additional
problem isolation. Failing Item
• FFC_153
Failing Item
• FFC_165
• FFC_2C9
950-108
• FFC_153
Explanation:
950-102 The device is not responding.
PCI bus was not found. Use MAP0291 : Missing device or bus problem
Use MAP0291 : Missing device or bus problem
resolution. Failing Item
• FFC_190
Failing Item
• FFC_199
• FFC_2C9 • FFC_153
950-103 • FFC_165
Multiple adapters on bus were not found.
Explanation:
Power supply problem.
Failing Item
Response:
• FFC_2C9 Use the service documentation for the external device.
950-105
PCI bus was not found. • FFC_152
Response: 950-201
resolution. Explanation:

SCSI bus problem. 950-442
Refer to MAP2010 in the 7134 High Density SCSI Disk Device does not respond.
Subsystem Installation and Service Guide
Response:
Failing Item resolution.
• SCSI_BUS
Failing Item
950-400
• FFC_442
Explanation:
Power supply problem. • FFC_B88
Use the service documentation for the drawer/tower • FFC_199
containing the failing power supply. If the drawer/ • FFC_152
deskside unit service documentation does not isolate
the problem, go to Power problem isolation for your 950-443
system.
Explanation:
Device does not respond.
Failing Item
Response:
• FFC_153 Use MAP0291 : Missing device or bus problem
resolution.
950-440
• FFC_443
Response:
Use MAP0291 : Missing device or bus problem • FFC_B88
resolution. • FFC_190
• FFC_199
• FFC_440 950-451
• FFC_B88
Explanation:
• FFC_190 Device does not respond.
• FFC_152 Use MAP0291 : Missing device or bus problem
resolution.
950-441
• FFC_451
Response:
Use MAP0291 : Missing device or bus problem • FFC_B88
• FFC_199
• FFC_441 950-500
• FFC_B88
Explanation:
• FFC_190 Power supply problem.
• FFC_152 Use the service documentation for the system unit,
rack, or drawer that contains the missing device.

• FFC_152 • FFC_638
950-56D • FFC_B88
• FFC_277
Explanation:
The device is not responding. • FFC_190
Use MAP0291 : Missing device or bus problem 950-639
resolution.
Explanation:
The device is not responding.
Failing Item
Response:
• FFC_56D Use MAP0291 : Missing device or bus problem
• FFC_B88 resolution.
• FFC_190
950-58D • FFC_639
Explanation: • FFC_B88
Use MAP0291 : Missing device or bus problem 950-63A
resolution.
Explanation:
Failing Item
Response:
• FFC_190
950-61D • FFC_63A
Use MAP0291 : Missing device or bus problem 950-63B
resolution.
Explanation:
Failing Item
Response:
• FFC_190
950-638 • FFC_63B
The SCSI device is not responding. • FFC_190
Use MAP0291 : Missing device or bus problem 950-63C
resolution.
Explanation:

Device does not respond. • FFC_190
resolution.
Explanation:
Failing Item
Response:
• FFC_63C
• FFC_190
950-63D • FFC_640
resolution.
Explanation:
Failing Item
Response:
• FFC_63D
• FFC_190
950-63E • FFC_664
resolution.
Explanation:
The SCSI Tape Drive is not responding.
Failing Item
Response:
• FFC_63E
• FFC_277
• FFC_152 • FFC_678
950-63F • FFC_B88
Response: 950-679
Explanation:
resolution.
The SCSI Disk Drive is not responding.

• FFC_63F resolution.
• FFC_B88

• FFC_679 resolution.
• FFC_B88
• FFC_152 • FFC_702
950-681 • FFC_B88
The SCSI Disk Drive is not responding. • FFC_152
Response: 950-703
• FFC_2E7
• FFC_152 • FFC_703
950-700 • FFC_B88
Response: 950-704
• FFC_B88
• FFC_152 • FFC_704
950-701 • FFC_B88
Response: 950-705
• FFC_B88
• FFC_152 • FFC_705
950-702 • FFC_B88

950-706 • FFC_B88
Response: 950-723

• FFC_B88
• FFC_152 • FFC_723
950-707 • FFC_B88
Response: 950-724

• FFC_B88
• FFC_152 • FFC_724
950-721 • FFC_B88
An unknown drive type is not responding. • FFC_152
Response: 950-734

• FFC_B88
• FFC_152 • FFC_734
950-722 • FFC_B88
Response: 950-741


• FFC_B88
• FFC_152 • FFC_792
950-772 • FFC_B88
Response: 950-793
• FFC_B88
• FFC_152 • FFC_793
950-773 • FFC_B88
Response: 950-804
• FFC_B88
• FFC_152 • FFC_807
950-789 • FFC_B88
Response: 950-807
• FFC_B88
• FFC_152 • FFC_804
950-792 • FFC_B88

950-912 • FFC_B88
Response: 950-918

• FFC_B88
• FFC_152 • FFC_918
950-914 • FFC_B88
Response: 950-935

• FFC_B88
• FFC_152 • FFC_935
950-915 • FFC_B88
Response: 950-951

• FFC_B88
• FFC_152 • FFC_951
950-917 • FFC_B88
Response: 950-952


Failing Item Device does not respond.
• FFC_B88
resolution.
• FFC_190
950-953 • FFC_956
resolution. 950-959
Explanation:
• FFC_B88
resolution.
• FFC_190
950-954 • FFC_959
resolution. 950-960
Explanation:
• FFC_B88
resolution.
• FFC_190
950-955 • FFC_960
resolution. 950-964
Explanation:
Failing Item The SCSI Tape Drive is not responding.
• FFC_B88
resolution.
• FFC_141
• FFC_152 • FFC_964
950-956 • FFC_B88

950-968 • FFC_972
resolution. 950-974
Explanation:
• FFC_B88
resolution.
• FFC_190
950-970 • FFC_974
resolution. 950-981
Explanation:
• FFC_190
950-971 • FFC_981
resolution. 950-984
Explanation:
• FFC_B88
resolution.
• FFC_190
950-972 • FFC_984
resolution. 950-986
Explanation:

Response: 950-991

• FFC_B88
• FFC_152 • FFC_991
950-987 • FFC_B88
Response: 950-994

• FFC_B88
• FFC_152 • FFC_994
950-989 • FFC_B88
Response: 950-995

• FFC_B88
• FFC_152 • FFC_995
950-990 • FFC_B88
Response: 950-998

• FFC_B88
• FFC_152 • FFC_998

• FFC_190 • FFC_951
• FFC_152
951-114
951-102
Explanation:
Failing Item
Failing Item
• FFC_951
• FFC_951
951-116
951-104
Explanation:
Response:
all compatible. If you do not find a problem, call your
• FFC_951
support person.
951-105
• FFC_951

Explanation:
• FFC_951
951-106
• FFC_951

Explanation:
• FFC_951
951-108
• FFC_951
• FFC_B88
Failing Item
951-120
• FFC_951
Explanation:
951-110 A SCSI busy or command error.
Explanation:
The media format is corrupted. Failing Item
• FFC_951
Failing Item
951-122
• FFC_951
Explanation:
951-112 A SCSI reservation conflict error.
Explanation:
The diagnostic test failed. Failing Item
• FFC_951

951-133

• FFC_951 diagnosis.
951-126
Explanation:
Failing Item
A software error was caused by a hardware failure. • SSSS
951-134
Failing Item
Explanation:
• FFC_951 The adapter failed to configure.
• FFC_B88
The error log analysis indicates a hardware failure. • SOFTWARE
951-135
Failing Item
Explanation:
• FFC_190 The device failed to configure.
• FFC_B88
951-129 • FFC_B88
Error log analysis indicates a SCSI bus problem. 951-136
Explanation:
Failing Item The certify operation failed.
• FFC_190
• FFC_951 • FFC_951
• SOFTWARE
951-137
Failing Item
• FFC_951 • FFC_B88
951-132 • FFC_190
Explanation:

system covers are blocked, that no other system • FFC_952
environmental warnings are occurring. Otherwise, go 952-108
to MAP0210 : General problem resolution.
Explanation:
Failing Item
951-140 • FFC_952
Explanation:
Failing Item
• FFC_B88
• FFC_952
• FFC_951
952-112
951-640
Explanation:
• FFC_952
resolution.
952-102 952-114
An unrecoverable media error occurred. An unrecoverable hardware error.

• FFC_952 • FFC_952
952-104 952-116
The motor failed to restart. A protocol error.
Response:
Failing Item Check the levels of the device, adapter, diagnostic
952-105 support person.
Explanation:
Failing Item
• FFC_952
952-106 A write-protect error occurred.
Explanation:
Failing Item
• FFC_952
952-118

• FFC_190

• FFC_952
• FFC_952
• SOFTWARE
• FFC_B88
952-130
952-120
Explanation:
Explanation:

• FFC_952
• FFC_952
952-122
952-132
Explanation:
Explanation:

• FFC_952
• FFC_952
952-124
952-133
Explanation:
Explanation:
diagnosis.
Failing Item
952-126 • FFC_952
Explanation:
Failing Item
The error log analysis indicates a hardware failure. Explanation:
Failing Item
• FFC_B88 • FFC_952
• FFC_952 • FFC_B88
952-129 952-136

• FFC_952
Explanation:
• FFC_952
Failing Item
• FFC_B88
• FFC_953
• FFC_190
953-106
952-138
Explanation:
Explanation:
Failing Item
Response:
to MAP0210 : General problem resolution. Explanation:
Failing Item
• FFC_952
Failing Item
• FFC_953
952-140
Error log analysis indicates poor signal quality. Explanation:
Failing Item
• FFC_199
Failing Item
• FFC_B88 • FFC_953
• FFC_952 953-112
Explanation:
Failing Item
Response:
resolution.
953-114
953-102
Explanation:
Failing Item
Failing Item
• FFC_953
• FFC_953
953-116
953-104
Explanation:

A protocol error. Failing Item
• FFC_B88
all compatible. If you do not find a problem, call your 953-128
support person.
Explanation:
Failing Item
953-117 • FFC_190
• SOFTWARE
Failing Item
953-129
• FFC_953
Explanation:
953-118 Error log analysis indicates a SCSI bus problem.
Explanation:
A SCSI command time-out occurred. Failing Item
• FFC_190
• FFC_953 • FFC_953
953-120 953-130
Failing Item
953-122 • FFC_953
Failing Item
953-124 • FFC_953
• FFC_953
Failing Item
953-126
• FFC_953
Explanation:
A software error was caused by a hardware failure. 953-134
Explanation:

The adapter failed to configure. Failing Item
• FFC_199
Failing Item
• FFC_B88
• FFC_B88 • FFC_953
• SOFTWARE
953-640
953-135
Explanation:
Explanation: Error log analysis indicates a path error.
Response:
• FFC_953 954-102
• SOFTWARE An unrecoverable media error occurred.
953-136
Failing Item
Explanation:
The certify operation failed. • FFC_954
954-104
Failing Item
Explanation:
• FFC_953 The motor failed to restart.
953-137
Failing Item
Explanation:
Unit attention condition has occurred on the Send • FFC_954
Explanation:
Failing Item
• FFC_953
• FFC_190 • FFC_954
953-138 954-106
Error log analysis indicates that the disk drive is The electronics card test failed.
Explanation:
Failing Item
953-140 • FFC_954
Explanation:

954-112
• FFC_954
954-114
An unrecoverable hardware error.
• FFC_954
954-116
A protocol error.
• FFC_954
Response:
software, and application software to be sure they are 954-128
Failing Item
Failing Item
• FFC_954
• FFC_190
954-117
• FFC_B88
• SOFTWARE
954-118
• FFC_190
• FFC_B88
Failing Item
• FFC_954
• FFC_954
• SOFTWARE
• FFC_B88
954-130
954-120
Explanation:
Explanation: Error log analysis indicates a problem reported by the
A SCSI busy or command error. disk drive's self-monitoring function.
Failing Item
• FFC_954

• FFC_954 • FFC_190
954-132 954-138
A disk drive hardware error occurred. Error log analysis indicates that the disk drive is

• FFC_954 system covers are blocked, that no other system
954-133 environmental warnings are occurring. Otherwise, go
Explanation:
Failing Item
diagnosis.
• FFC_954
• SSSS Explanation:
954-134 Error log analysis indicates poor signal quality.
Explanation:
Failing Item
• FFC_199
• FFC_B88 • FFC_954
Explanation:
resolution.
Failing Item
955-102
• FFC_954
• SOFTWARE
955-104
• FFC_954
Explanation:
• FFC_954

• FFC_955
955-118
• FFC_955
• FFC_B88
955-110
• FFC_955
955-112
• FFC_955
955-114
• FFC_955
955-116
A protocol error.
• FFC_955
Response: • FFC_B88
Explanation:
support person.

• FFC_955
• FFC_190
955-117

• FFC_955 • FFC_955
• SOFTWARE • FFC_B88
Explanation:
Failing Item
• FFC_B88 • FFC_955
• FFC_955
955-137
• SOFTWARE
Explanation:
955-130 Unit attention condition has occurred on the Send
Explanation: Diagnostic command.
disk drive's self-monitoring function. Failing Item
• FFC_955
Failing Item
• FFC_B88
• FFC_955 • FFC_190
955-132 955-138
• FFC_955 Check to be sure none of the air passages in the
Explanation: to MAP0210 : General problem resolution.
diagnosis. Failing Item
• FFC_955
Failing Item
955-140
• FFC_955
Explanation:
Explanation:
• FFC_199
Failing Item
• FFC_B88
• FFC_B88
• FFC_955
• SOFTWARE
955-640
955-135
Explanation:
Response:
resolution.

Explanation:
Failing Item
• FFC_956 956-116
A protocol error.
Explanation:
Failing Item
956-105
Failing Item
Explanation:
The drive did not become ready. • FFC_956
956-117
Failing Item
Explanation:
• FFC_956 A write-protect error occurred.
956-106
Failing Item
Explanation:
The electronics card test failed. • FFC_956
956-118
Failing Item
Explanation:
• FFC_956 A SCSI command time-out occurred.
956-108
Failing Item
Explanation:
The bus test failed. • FFC_956
• FFC_B88
Explanation:
• FFC_956
956-112 A SCSI reservation conflict error.
Explanation:
The diagnostic test failed. Failing Item
• FFC_956
956-114 A SCSI check condition error occurred.

Failing Item Use the Subsystem Service Guide to complete
diagnosis.
• FFC_956
Explanation: • SSSS
956-134
• FFC_956
956-128 • FFC_B88
956-135
• FFC_190
• FFC_956
• FFC_956
• SOFTWARE
• FFC_B88
Explanation:
956-136
Explanation:
Failing Item
• FFC_B88
• FFC_956
• FFC_956
956-137
• SOFTWARE
Explanation:
956-130
Explanation: Diagnostic command.
• FFC_956
Failing Item
• FFC_B88
• FFC_956
• FFC_190
956-132
956-138
Explanation:
Explanation:
Failing Item
Response:
956-133
Explanation: to MAP0210 : General problem resolution.

• FFC_956 • FFC_957
956-140 957-110
Error log analysis indicates poor signal quality. The media format is corrupted.

• FFC_199 • FFC_957
• FFC_B88 957-112
956-640 The diagnostic test failed.
Explanation:
Error log analysis indicates a path error. Failing Item
Use MAP0285 : Multipath I/O (MPIO) problem 957-114
resolution.
Explanation:
957-102 An unrecoverable hardware error.
Explanation:
An unrecoverable media error occurred. Failing Item
• FFC_957
Failing Item
957-116
• FFC_957
Explanation:
957-104 A protocol error.
The motor failed to restart. Check the levels of the device, adapter, diagnostic
Failing Item all compatible. If you do not find a problem, call your
support person.
• FFC_957
957-117
• FFC_957
957-118
• FFC_957
• FFC_B88

957-120 957-130
Failing Item
Failing Item
• FFC_957
• FFC_957
957-122
957-132
Explanation:
Failing Item
Failing Item
• FFC_957
• FFC_957
957-124
957-133
Explanation:
• FFC_957
Failing Item
957-126 • FFC_957
Explanation:
957-134
Explanation:
• FFC_957
Failing Item
• FFC_B88
• FFC_B88
Explanation:
957-135
Explanation:
• FFC_190
Failing Item
• FFC_B88
• FFC_957
• FFC_957
• FFC_B88
• SOFTWARE
• SOFTWARE
957-129
957-136
Explanation:
Failing Item
Failing Item
• FFC_190
• FFC_957
• FFC_B88
• FFC_957 957-137

Unit attention condition has occurred on the Send 959-105
Diagnostic command.
Explanation:
Failing Item
• FFC_B88 • FFC_959
• FFC_190
959-106
Explanation: Electronics card failure.
operating at a higher than recommended temperature. Failing Item
system covers are blocked, that no other system 959-108
Explanation:
Bus failure.

• FFC_957
• FFC_959
957-140
959-110
Explanation:
Explanation:

• FFC_199
• FFC_959
• FFC_B88
959-112
• FFC_957
Explanation:
957-640 Diagnostic failure.
Explanation:
resolution. 959-114
Non-recoverable hardware error.
Explanation:
Non-recoverable medium error.
Failing Item
• FFC_959 959-116
A protocol error was detected.
Explanation:
Motor failed to restart. Response:
and application software, and ensure they are all
Failing Item compatible. If you do not find a problem, call your

write-protect error.
959-129

• FFC_959
SCSI command timeout.
• FFC_959
• FFC_B88
Failing Item
• SOFTWARE
• FFC_959
959-130
• FFC_B88
Explanation:
959-120 Error log analysis indicates a problem reported by the
Explanation: disk drive's self-monitoring function.
SCSI busy/command error.
Failing Item
• FFC_959
959-134
Explanation: The adapter failed to configure.
SCSI reservation conflict error.
Failing Item
959-124 959-135
SCSI check condition error. The device failed to configure.

• FFC_959 • FFC_959
959-126 • FFC_B88
Software error caused by hardware failure. 959-136
Explanation:
• FFC_959
959-128 • FFC_959
Error log analysis indicates hardware failure.
Explanation:
Diagnostic command.

• FFC_959 • FFC_960
• FFC_B88 960-114
• FFC_190
Explanation:
960-102 An unrecoverable hardware error.
Explanation:
An unrecoverable media error occurred. Failing Item
• FFC_960
960-104 A protocol error.
The motor failed to restart. Check the levels of the device, adapter, diagnostic
Failing Item support person.
• FFC_960
The drive did not become ready. 960-117
Explanation:
Failing Item A write-protect error occurred.
• FFC_960
The electronics card test failed. 960-118
Explanation:
Failing Item A SCSI command time-out occurred.
• FFC_960
The bus test failed. • FFC_B88
960-120
Failing Item
Explanation:
• FFC_960 A SCSI busy or command error.
960-110
Explanation:
Failing Item
The media format is corrupted. • FFC_960
960-122
Failing Item
Explanation:
• FFC_960 A SCSI reservation conflict error.
960-112
Explanation:
Failing Item
The diagnostic test failed. • FFC_960

960-133

960-126
Explanation:
Failing Item
A software error was caused by a hardware failure. • FFC_960
960-134
Failing Item
Explanation:
• FFC_B88
960-135
Failing Item
Explanation:
• FFC_B88
960-129 • FFC_B88
Explanation:
• FFC_190
• FFC_960 • FFC_960
• SOFTWARE
960-137
Failing Item
• FFC_960 • FFC_B88
960-132 • FFC_190
Explanation:

Explanation:
An error is detected in request sense data.
Failing Item
960-140 • FFC_964
Explanation:
Sense data from the SCSI drive has unexpected data.
Failing Item
• FFC_B88
• FFC_964
• FFC_960
964-110
960-640
Explanation:
Explanation: The Reserve command failed.
• FFC_964
resolution.
964-101 964-111
Timeout while attempting to communicate with SCSI Invalid condition from the drive after a reserve.
device.
Failing Item
• FFC_964 964-112
Explanation: The write-protect sensor test failed.
The SCSI device indicates busy.
Failing Item
• FFC_964 964-113
Explanation: Invalid condition from drive after a request sense.
The SCSI device indicates a reservation conflict.
Failing Item
• FFC_964 964-114
Explanation: Timeout while attempting to communicate with the
The SCSI device indicates a check condition. SCSI device.

• FFC_964
• MEDIA
Invalid condition from the drive after a reserve.
964-130
• FFC_964
• FFC_B88
Failing Item
964-163
• FFC_964
Invalid condition from the drive after a request sense.
964-134
• FFC_964
• FFC_B88
Failing Item
964-164
• FFC_B88
Timeout while attempting to communicate with the
964-135 SCSI device.
Explanation:
The Unload command failed. Failing Item
• FFC_964
• FFC_964
964-165
• MEDIA
Explanation:
964-140 Write, Read and Compare Test failed.
Explanation:
The Mode Select command failed. Failing Item
• FFC_964
• FFC_964 • FFC_276
964-150 964-166
The Test Unit Ready command failed. Unable to configure the device.

• FFC_964 • FFC_964
• MEDIA • FFC_B88

964-167 964-190
An unexpected SCSI error occurred. The Mode Select command failed.

• FFC_964 • FFC_964
• FFC_B88 964-200
Explanation: The Test Unit Ready command failed.
Failing Item
Explanation: Error diagnosed from error log analysis.
Failing Item
• FFC_964 • FFC_B88
• MEDIA 964-210
Explanation: The device configuration failed.
Failing Item
• FFC_964 • FFC_B88
• FFC_B88 964-211
964-180 The device open failed.
Explanation:
The Load command failed. Failing Item
• FFC_964
• FFC_964 964-220
964-185 The Release command failed.
Explanation:
The Unload command failed. Failing Item
• FFC_964
• FFC_964
Explanation:
• MEDIA The Request Sense command failed.

• FFC_964
The Openx command failed.
• FFC_B88
• SOFTWARE
Failing Item
964-412
• FFC_964
Explanation:
964-260 A reservation conflict occurred.
Explanation:
The device configuration failed. Failing Item
• FFC_964
Failing Item
• FFC_B88
• FFC_964
• SOFTWARE
964-261
964-413
Explanation:
Explanation:
The device open failed.
Failing Item
Failing Item
• FFC_964
• FFC_964
964-300 • FFC_B88
The device configuration failed.
964-414

• FFC_964
964-310 • FFC_964
• SOFTWARE
• FFC_964
964-320 • FFC_964
Error log analysis indicates a failure.
• SOFTWARE
• MEDIA
964-411

• FFC_964 964-422
964-417
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-423
964-418
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-511
964-419
Failing Item
Explanation:
• FFC_964
• FFC_B88
• SOFTWARE
Failing Item
964-420
• FFC_964
Explanation:
• FFC_B88
964-513
• FFC_B88
Failing Item
• SOFTWARE
• FFC_964
964-421
• FFC_B88
Explanation:
Explanation:
• FFC_964
• FFC_B88

• FFC_964 • FFC_964
964-515 964-521

• FFC_964 • FFC_964
964-516 964-522

• FFC_964 • FFC_964
964-517 964-523

• FFC_964 • FFC_964
964-518 964-611

• FFC_964 • FFC_964
Failing Item
• FFC_B88 • FFC_964
964-520 • FFC_B88
Explanation:

• FFC_964 964-619
964-614
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-620
964-615
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-621
964-616
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-622
964-617
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-623
964-618
Failing Item
Explanation:
• FFC_964
• FFC_B88
• FFC_964 964-711

• FFC_964
Failing Item
• FFC_B88
• FFC_B88
964-717
• SOFTWARE
Explanation:
Explanation:
• FFC_964
Failing Item
• FFC_B88
• FFC_964
• SOFTWARE
• FFC_B88
964-718
• SOFTWARE
Explanation:
Explanation:
• FFC_964
Failing Item
• FFC_B88
• FFC_964
• SOFTWARE
• FFC_B88
964-719
• SOFTWARE
Explanation:
Explanation:
• FFC_964
Failing Item
• FFC_B88
• FFC_B88
964-720
• SOFTWARE
Explanation:
Explanation:
• FFC_964
Failing Item
• FFC_B88
• FFC_964
• SOFTWARE
• FFC_B88
964-721
• SOFTWARE
Explanation:
Explanation:
• FFC_964
• FFC_B88

Test pattern failed.
Explanation:
Failing Item
• FFC_964 • FFC_190
• FFC_B88 966-207
964-723 Test pattern failed.
Explanation:
Failing Item
• FFC_966
• FFC_964 966-208
• SOFTWARE Error in non-interactive test on card.
966-101
Failing Item
Explanation:
Error in non-interactive tests. • FFC_190
966-209
• FFC_966 Test pattern failed.
966-103
Failing Item
Explanation:
The test pattern failed. • FFC_190
966-211
966-201
Failing Item
Explanation:
Error in non-interactive tests on card. • FFC_190
966-213
• FFC_190
Failing Item
966-203
• FFC_190
Explanation:
The test pattern failed. 966-304
Explanation:
Failing Item Video error in interactive test.
• FFC_966
• FFC_190

• FFC_E22 Explanation:
• FFC_725
• FFC_966
Failing Item
966-306
• FFC_968
Explanation:
Audio error in interactive test. 968-104
Explanation:
Failing Item The motor failed to restart.
• FFC_E23
Failing Item
• FFC_725
• FFC_968
• FFC_966
968-105
966-310
Explanation:
Explanation:
Video error in interactive test.
Failing Item
Failing Item
• FFC_968
• FFC_E22
• FFC_725 968-106
Explanation:
Audio error in interactive test.
Failing Item
• FFC_E22 968-108
966-400
Error in non-interactive tests.
• FFC_968
• FFC_190 The media format is corrupted.
• FFC_E24
Failing Item
• FFC_166
• FFC_968
966-402
968-112
Explanation:
Test pattern failed. Explanation:
Failing Item
Failing Item
• FFC_190
• FFC_968
• FFC_E23
• FFC_E22 968-114

• FFC_968
968-116
A protocol error.
• FFC_968
Response:
• FFC_B88
Failing Item
Failing Item
• FFC_968
• FFC_190
968-117 • FFC_B88
• SOFTWARE
968-118
• FFC_190
• FFC_B88
Failing Item
• FFC_968
• FFC_968
• SOFTWARE
• FFC_B88
968-130
968-120
Explanation:

• FFC_968 • FFC_968
968-122 968-132
A SCSI reservation conflict error. A disk drive hardware error occurred.

• FFC_968 • FFC_968
968-124 968-133

Use the Subsystem Service Guide to complete Failing Item
diagnosis.
• FFC_968
968-134
• FFC_199

• FFC_968
• FFC_B88
Explanation:
968-135
Explanation:
Response:
resolution.
Failing Item
970-110
• FFC_968
Explanation:
• FFC_B88 The Reserve command failed.
• SOFTWARE
The certify operation failed. 970-120
Explanation:
Failing Item
• FFC_968
970-130
Diagnostic command.
Explanation:
Failing Item
Response:
• FFC_968
• FFC_B88 If the problem persists after following the instructions
968-138
operating at a higher than recommended temperature. • FFC_970
• MEDIA
Response:
Check to be sure none of the air passages in the 970-131
Explanation:
Response:

970-151
Failing Item
Explanation:
• MEDIA The Test Unit Ready command failed.
Response:
970-160
Failing Item
Explanation:
• FFC_970 The Send Diagnostic command failed.
• MEDIA Response:
Response:
970-168
Failing Item
Explanation:
• MEDIA The Send Diagnostic command failed.

970-150 • FFC_970
Explanation:
Response: The Send Diagnostic command failed.
Response:

for the MEDIA failing item, use the FFC failing item and The Load command failed.
Response:
• FFC_970
• MEDIA
970-16L Failing Item
• MEDIA
Response:
970-181
If the problem persists after following the instructions Explanation:
Response:
• MEDIA
• FFC_970
Response:
970-185
for the MEDIA failing item, use the FFC failing item and The Unload command failed.
Response:
• FFC_970
• FFC_B88
970-171 • FFC_970
970-186
Response:
If the problem persists after following the instructions The Unload command failed.
• MEDIA
• FFC_B88
• MEDIA
970-180 • FFC_970

• FFC_970
Failing Item
970-200 • MEDIA
970-220
Response:
If the problem persists after following the instructions The Release command failed.
MAP0210 : General Problem Resolution. Failing Item
• FFC_970
Failing Item
970-230
• FFC_970
Explanation:
• MEDIA
The Request Sense command failed.
970-201
• FFC_970
Response:
970-240
for the MEDIA failing item, use the FFC failing item and The Openx command failed.
Failing Item
Failing Item
• FFC_970
• MEDIA
970-300
• FFC_970
Explanation:
970-210 The device configuration failed.
Explanation:
The Write Protect test failed. Failing Item
• SOFTWARE
for the MEDIA failing item, use the FFC failing item and 970-310
Explanation:
Failing Item
970-211 • FFC_970
The Write Protect test failed. 970-320

Response: 970-414
Explanation:
Failing Item
• FFC_970 • FFC_B88
970-321 970-415
Response:
• SOFTWARE
970-411
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-417
970-412
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-418
970-413
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-419

• FFC_970 970-41F
970-41A
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-420
970-41B
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-421
970-41C
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-422
970-41D
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-423
970-41E
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-511

The drive returned bad or non-extended sense data. Failing Item
• FFC_970
Failing Item
• FFC_B88
• FFC_970
970-518
• FFC_B88
Explanation:
970-512 The drive returned bad or non-extended sense data.
Explanation:
• FFC_970
Failing Item
• FFC_B88
• FFC_970
970-519
• FFC_B88
Explanation:
Explanation:
• FFC_970
Failing Item
• FFC_B88
• FFC_970
970-51A
• FFC_B88
Explanation:
Explanation:
• FFC_970
Failing Item
• FFC_B88
• FFC_970
970-51B
• FFC_B88
Explanation:
Explanation:
• FFC_970
Failing Item
• FFC_B88
• FFC_970
970-51C
• FFC_B88
Explanation:
Explanation:
• FFC_970
Failing Item
• FFC_B88
• FFC_970
970-51D
• FFC_B88
Explanation:
Explanation:

• FFC_970 • FFC_970
970-51E 970-611

• FFC_970 • FFC_970
970-51F • SOFTWARE
Failing Item
• FFC_B88 • FFC_970
970-520 • FFC_B88
• SOFTWARE
Explanation:
Explanation:
• FFC_970
970-521 • FFC_970
• FFC_B88
Explanation:
970-614
Failing Item
Explanation:
• FFC_B88
970-522
Failing Item
• FFC_970
Explanation:
• SOFTWARE
970-523
Failing Item
Explanation:
The drive returned bad or non-extended sense data. • FFC_970
• FFC_B88
• SOFTWARE

• FFC_B88
• SOFTWARE
Failing Item
970-61C
• FFC_970
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
970-61D
• FFC_970
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
970-61E
• FFC_970
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
970-61F
• FFC_970
Explanation:
• FFC_B88
• SOFTWARE
970-61A Failing Item
• FFC_B88
• SOFTWARE
Failing Item
970-620
• FFC_970
Explanation:
• FFC_B88
• SOFTWARE
970-61B Failing Item
• FFC_B88

970-621
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-714
970-622
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-715
970-623
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-716
970-711
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-717
970-712
Failing Item
Explanation:
• FFC_B88
• FFC_970 970-718
970-713
Explanation:

• FFC_970 970-71E
970-719
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-71F
970-71A
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-720
970-71B
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-721
970-71C
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-722
970-71D
Failing Item
Explanation:
• FFC_970
• FFC_B88
• FFC_970 970-723

A device timeout error occurred. Response:
• FFC_B88
971-110 • FFC_971
• MEDIA
Explanation:
The Reserve command failed. 971-136
Explanation:
Failing Item The Unload command failed.
The Inquiry command failed. MAP0210 : General Problem Resolution.

971-130 • FFC_971
Explanation:
971-150
Failing Item
Explanation:
• MEDIA Response:
The Load command failed. MAP0210 : General Problem Resolution.
Response:
• FFC_971
971-151
Failing Item
Explanation:

• MEDIA
971-160 • MEDIA
971-170
Response:
If the problem persists after following the instructions The Read, Write and Compare test failed.
• FFC_971
971-168 • FFC_971
• MEDIA
Response:
Refer to the instructions for the MEDIA failing item. 971-171
for the MEDIA failing item, use the FFC failing item and The Read, Write and Compare test failed.
Response:
• MEDIA for the MEDIA failing item, use the FFC failing item and
• FFC_971
• FFC_971
If the problem persists after following the instructions 971-180
Explanation:
Response:
Failing Item
• FFC_971 If the problem persists after following the instructions
971-16L
• FFC_971
Response: • MEDIA
Explanation:

Response:
• FFC_971
• MEDIA
• FFC_971
Response:
971-185
Response:
• MEDIA
• FFC_971
The Write Protect test failed.
• MEDIA
Response:
971-186
Response:
• FFC_971
• MEDIA
• FFC_971
Response:
971-190
The Mode Select command failed. for the MEDIA failing item, use the FFC failing item and
Failing Item
Failing Item
• FFC_971
• MEDIA
971-200
• FFC_971
Explanation:
The Test Unit Ready command failed. 971-220
Refer to the instructions for the MEDIA failing item. The Release command failed.

971-230 for the MEDIA failing item, use the FFC failing item and
Explanation:
Failing Item
Failing Item • MEDIA
• FFC_971
• FFC_971
971-411
971-240
Explanation:
Explanation:

• FFC_971
• FFC_971
• FFC_B88
971-300
• SOFTWARE
Explanation:
Explanation:
• FFC_971
Failing Item
• SOFTWARE
• FFC_971
971-310
• FFC_B88
Explanation:
• SOFTWARE
971-413
• FFC_971
Failing Item
• SOFTWARE
• FFC_971
971-320
• FFC_B88
Explanation:
• SOFTWARE
971-414
Response:
If the problem persists after following the instructions A reservation conflict occurred.
Failing Item
• FFC_B88
• FFC_971
• SOFTWARE
• MEDIA
971-415
971-321
Explanation:
Explanation: A reservation conflict occurred.

• FFC_971 971-41B
971-416
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-41C
971-417
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-41D
971-418
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-41E
971-419
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-41F
971-41A
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-420

971-513
Failing Item
Explanation:
• FFC_B88
971-421 • FFC_971
Explanation:
• FFC_971
971-422 • FFC_B88
Explanation:
Failing Item
• FFC_B88 • FFC_971
971-423 971-516
A reservation conflict occurred. The drive returned bad or non-extended sense data.

• FFC_971 • FFC_971
Explanation: The drive returned bad or non-extended sense data.
Failing Item
• FFC_971 • FFC_B88
• FFC_B88 971-518
Failing Item
• FFC_971 • FFC_B88

Explanation:
Failing Item
• FFC_971 • FFC_B88
• FFC_B88 971-520
971-51A Explanation:
Explanation:
Failing Item
• FFC_971 • FFC_B88
• FFC_B88 971-521
971-51B Explanation:
Explanation:
Failing Item
• FFC_971 • FFC_B88
• FFC_B88 971-522
971-51C Explanation:
Explanation:
Failing Item
• FFC_971 • FFC_B88
• FFC_B88 971-523
971-51D Explanation:
Explanation:
Failing Item
• FFC_971 • FFC_B88
• FFC_B88 971-611
971-51E Explanation:
Explanation:
Failing Item
• FFC_971 • FFC_B88
971-51F 971-612

• FFC_971

• SOFTWARE
• FFC_971
• FFC_B88 971-618
971-613
• FFC_971

• SOFTWARE
• FFC_971
• FFC_B88 971-619
971-614
• FFC_971

• SOFTWARE
• FFC_971
• FFC_B88 971-61A
971-615
• FFC_971

• SOFTWARE
• FFC_971
• FFC_B88 971-61B
971-616
• FFC_971

• SOFTWARE
• FFC_971
• FFC_B88 971-61C
971-617
• FFC_971
• FFC_B88

971-61D
Failing Item
Explanation:
• FFC_B88
• FFC_971 971-623
971-61E
Failing Item
Explanation:
• FFC_B88
• FFC_971 971-711
971-61F
Failing Item
Explanation:
• FFC_B88
• FFC_971 971-712
971-620
Failing Item
Explanation:
• FFC_B88
• FFC_971 971-713
971-621
Failing Item
Explanation:
• FFC_B88
• FFC_971 971-714
971-622
Explanation:

• FFC_971 971-71A
971-715
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-71B
971-716
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-71C
971-717
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-71D
971-718
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-71E
971-719
Failing Item
Explanation:
• FFC_971
• FFC_B88
• FFC_971 971-71F

• FFC_972
Failing Item
972-120
• FFC_971
Explanation:
• FFC_B88
• SOFTWARE
972-130

• FFC_971
Response:
• FFC_B88 Refer to the instructions for the MEDIA failing item.
• SOFTWARE If the problem persists after following the instructions
Explanation:
• FFC_972
Failing Item
• MEDIA
• FFC_971
972-131
• FFC_B88
971-722
Response:
A device timeout error occurred. If the problem persists after following the instructions
• FFC_971
Failing Item
• FFC_B88
• MEDIA
• SOFTWARE
• FFC_972
971-723
972-135
Explanation:
A device timeout error occurred. Explanation:
• FFC_B88 for the MEDIA failing item, use the FFC failing item and
• SOFTWARE MAP0210 : General Problem Resolution.
972-110
Failing Item
Explanation:
• FFC_972
• MEDIA
972-136

Response:
• FFC_972
• MEDIA
Failing Item
972-168
• MEDIA
Explanation:
• FFC_972
972-140
Response:
• FFC_972
Failing Item
972-150 • MEDIA
972-169
Response:
• FFC_972
• MEDIA
Failing Item
972-151
• FFC_972
972-16L
Response:
• MEDIA
• FFC_972
Failing Item
972-160 • MEDIA
972-170
Response:
Explanation:

Response: 972-185
Explanation:
• FFC_B88
972-171 • FFC_972
• MEDIA
972-180 • FFC_972
The Load command failed. Explanation:
972-200
Failing Item
Explanation:
• MEDIA Response:
Response:
• FFC_972
972-201
Failing Item
Explanation:

If the problem persists after following the instructions The Openx command failed.
• FFC_972
Failing Item
• MEDIA 972-300
972-210
• FFC_972
Response:
• SOFTWARE
Explanation:
Failing Item
Failing Item
• FFC_972
• FFC_B88
• MEDIA
• FFC_972
Explanation:
Response: Error log analysis indicates a failure.
Failing Item
• FFC_972
• FFC_972
972-220 • MEDIA
The Release command failed.
Explanation:
Failing Item
Response:
• FFC_972 Refer to the instructions for the MEDIA failing item.
972-230 If the problem persists after following the instructions
Explanation: MAP0210 : General Problem Resolution.
Failing Item
Failing Item
• MEDIA
• FFC_972
• FFC_972
972-240
972-411

• FFC_972

• SOFTWARE
• FFC_972
• FFC_B88 972-417
972-412
• FFC_972

• SOFTWARE
• FFC_972
• FFC_B88 972-418
972-413
• FFC_972

• SOFTWARE
• FFC_972
• FFC_B88 972-419
972-414
• FFC_972

• SOFTWARE
• FFC_972
• FFC_B88 972-41A
972-415
• FFC_972

• SOFTWARE
• FFC_972
• FFC_B88 972-41B
972-416
• FFC_972
• FFC_B88

972-41C
Failing Item
Explanation:
• FFC_B88
• FFC_972 972-422
972-41D
Failing Item
Explanation:
• FFC_B88
• FFC_972 972-423
972-41E
Failing Item
Explanation:
• FFC_B88
• FFC_972 972-511
972-41F
Failing Item
Explanation:
• FFC_B88
• SOFTWARE
Failing Item
972-420
• FFC_972
Explanation:
972-513
Failing Item
Explanation:
• FFC_B88
972-421 • FFC_972
• FFC_B88
Explanation:

Explanation:
Failing Item
• FFC_972 • FFC_B88
• FFC_B88 972-51B
Explanation:
Failing Item
• FFC_972 • FFC_B88
• FFC_B88 972-51C
Explanation:
Failing Item
• FFC_972 • FFC_B88
• FFC_B88 972-51D
Explanation:
Failing Item
• FFC_972 • FFC_B88
• FFC_B88 972-51E
Explanation:
Failing Item
• FFC_972 • FFC_B88
• FFC_B88 972-51F
Explanation:
Failing Item
• FFC_972 • FFC_B88
• FFC_B88 972-520

Failing Item
Failing Item
• FFC_972
• FFC_B88 • FFC_972
• FFC_B88
972-521
• SOFTWARE
Explanation:
Explanation:
• FFC_972
Failing Item
• FFC_B88
• FFC_972
972-522
• FFC_B88
Explanation:
• SOFTWARE
972-615
• FFC_B88
Failing Item
972-523
• FFC_972
Explanation:
• FFC_B88
• SOFTWARE
972-611
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-617
972-612
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-618
972-613

• FFC_972 972-61E
972-619
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-61F
972-61A
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-620
972-61B
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-621
972-61C
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-622
972-61D
Failing Item
Explanation:
• FFC_972
• FFC_B88
• FFC_972 972-623

• FFC_972
Failing Item
• FFC_B88
• FFC_B88
972-716
• SOFTWARE
Explanation:
Explanation:
• FFC_972
Failing Item
• FFC_B88
• FFC_972
• SOFTWARE
• FFC_B88
972-717
• SOFTWARE
Explanation:
Explanation:
• FFC_972
Failing Item
• FFC_B88
• FFC_972
• SOFTWARE
• FFC_B88
972-718
• SOFTWARE
Explanation:
Explanation:
• FFC_972
Failing Item
• FFC_B88
• FFC_B88
972-719
• SOFTWARE
Explanation:
Explanation:
• FFC_972
Failing Item
• FFC_B88
• FFC_972
• SOFTWARE
• FFC_B88
972-71A
• SOFTWARE
Explanation:
Explanation:
• FFC_972
• FFC_B88

972-71B
Failing Item
Explanation:
• FFC_B88
• FFC_972 972-721
972-71C
Failing Item
Explanation:
• FFC_B88
• FFC_972 972-722
972-71D
Failing Item
Explanation:
• FFC_B88
• FFC_972 972-723
972-71E
Failing Item
Explanation:
• FFC_B88
• FFC_972 973-110
• SOFTWARE The Reserve command failed.
972-71F
Failing Item
Explanation:
973-120
Failing Item
Explanation:
• FFC_972 The Inquiry command failed.
• FFC_B88
972-720 • FFC_973

Explanation:
Failing Item
973-150
Failing Item
Explanation:
• MEDIA Response:
Response:
973-151
Failing Item
Explanation:
Response:
973-160
Failing Item
Explanation:
• FFC_973 The Send Diagnostic command failed.
• MEDIA Response:
Response:
973-168
Failing Item
Explanation:
• MEDIA The Send Diagnostic command failed.

Response:
• MEDIA
• FFC_973
Failing Item
973-169
• MEDIA
• FFC_B88
Response:
Response:
• MEDIA
Explanation:
• FFC_973
• MEDIA
Response:
Response:
• FFC_973
Explanation:
• MEDIA
• FFC_973
Response:
Response:
• FFC_B88
• MEDIA
Failing Item
973-171
• FFC_973

• MEDIA Response:
Response:
973-211
• MEDIA The Write Protect test failed.
973-190

973-200 • FFC_973
The Test Unit Ready command failed. Explanation:
Response: The Release command failed.
973-230
• FFC_973 The Request Sense command failed.
• MEDIA
Failing Item
973-201
• FFC_973
Explanation:
Refer to the instructions for the MEDIA failing item. The Openx command failed.
• FFC_973
• FFC_973 The device configuration failed.
973-210
Failing Item
Explanation:
• FFC_973

973-310 • FFC_973
973-413
Failing Item
Explanation:
• FFC_B88
• FFC_973
973-320 • FFC_973
Response: 973-414
for the MEDIA failing item, use the FFC failing item and A reservation conflict occurred.
Failing Item
• FFC_973 • FFC_B88
973-321 973-415
Response:
• SOFTWARE
Failing Item
973-416
• MEDIA
Explanation:
973-411
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-417
• FFC_B88
Explanation:
973-412
Failing Item
Explanation:
• FFC_B88

973-418
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-41E
973-419
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-41F
973-41A
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-420
973-41B
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-421
973-41C
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-422
973-41D
Explanation:

• FFC_973 • FFC_973
Failing Item
• FFC_973 • FFC_B88
• FFC_B88 973-517
Explanation:
• FFC_973
• FFC_973 973-518
Explanation:
• FFC_973
• FFC_973 973-519
Explanation:
• FFC_973
• FFC_973 973-51A
Explanation:
• FFC_973
• FFC_973 973-51B
Explanation:

• FFC_973 • FFC_973
973-51C 973-522

• FFC_973 • FFC_973
973-51D 973-523

• FFC_973 • FFC_973
973-51E 973-611

• FFC_973 • FFC_973
973-51F • SOFTWARE
Failing Item
• FFC_B88 • FFC_973
973-520 • FFC_B88
Explanation:
• FFC_973
973-521 • FFC_973
973-614
Explanation:

• FFC_973
Failing Item
• FFC_B88
• FFC_B88
973-61A
• SOFTWARE
Explanation:
973-615 An adapter or bus I/O error occurred.
Explanation:
• FFC_973
Failing Item
• FFC_B88
• FFC_973
• SOFTWARE
• FFC_B88
973-61B
• SOFTWARE
Explanation:
Explanation:
• FFC_973
Failing Item
• FFC_B88
• FFC_973
• SOFTWARE
• FFC_B88
973-61C
• SOFTWARE
Explanation:
Explanation:
• FFC_973
Failing Item
• FFC_B88
• FFC_B88
973-61D
• SOFTWARE
Explanation:
Explanation:
• FFC_973
Failing Item
• FFC_B88
• FFC_973
• SOFTWARE
• FFC_B88
973-61E
• SOFTWARE
Explanation:
Explanation:
• FFC_973
• FFC_B88

973-61F
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-712
973-620
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-713
973-621
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-714
973-622
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-715
973-623
Failing Item
Explanation:
• FFC_B88
• FFC_973 973-716
973-711
Explanation:

• FFC_973 973-71C
973-717
Failing Item
Explanation:
• FFC_973
• FFC_B88
• FFC_973 973-71D
973-718
Failing Item
Explanation:
• FFC_973
• FFC_B88
• FFC_973 973-71E
973-719
Failing Item
Explanation:
• FFC_973
• FFC_B88
• FFC_973 973-71F
973-71A
Failing Item
Explanation:
• FFC_973
• FFC_B88
• FFC_973 973-720
973-71B
Failing Item
Explanation:
• FFC_973
• FFC_B88
• FFC_973 973-721

A device timeout error occurred. 974-121
Explanation:
Failing Item The CD-ROM drive indicates an error.
• FFC_973
973-722 974-122
A device timeout error occurred. The CD-ROM drive indicates an error.

• FFC_973 • FFC_974
• FFC_B88 974-123
973-723 The CD-ROM drive indicates an error.
Explanation:
• FFC_974
• FFC_B88 The CD-ROM drive indicates an error.
• SOFTWARE
Failing Item
974-111
• FFC_974
Explanation:
Unable to reserve device. • FFC_B88
974-126
Failing Item
Explanation:
• FFC_974 The CD-ROM drive indicates an error.
• FFC_B88
Failing Item
974-112
• FFC_974
Explanation:
Unable to do configuration. 974-127
Explanation:
Failing Item The CD-ROM drive indicates an error.
• FFC_974
974-113 • FFC_974
Unable to open the device driver. Explanation:
The CD-ROM drive indicates an error.
Failing Item
• FFC_B88 • FFC_974

974-173

Unable to open device driver.
• FFC_974
A media error was detected.
974-175

• TEST_DISC
974-151 • FFC_974
A command timeout was detected.
Explanation:
Undefined error detected.
Failing Item
• FFC_D88
• FFC_974
974-152 • FFC_B88
A command reservation conflict was detected.
Explanation:
Undefined error detected.
Failing Item
974-162 • FFC_974
Explanation:
The LED test failed.
Failing Item
974-171 • FFC_974
Unable to reserve device.
Explanation:
No tone during audio test.
Failing Item
974-172 • FFC_974
Unable to do configuration.
Explanation:
Errors found during ELA.

• FFC_974 • FFC_980
974-302 980-112
Errors log analysis indicates hardware failure. The diagnostic test failed.

• FFC_974 • FFC_980
• FFC_B88 980-114
Failing Item
• FFC_980 980-116
980-105
Explanation:
Failing Item
The drive did not become ready. • FFC_980
980-117
Failing Item
Explanation:
• FFC_980 A write-protect error occurred.
980-106
Explanation:
Failing Item
The electronics card test failed. • FFC_980
980-118
Failing Item
Explanation:
• FFC_980 A SCSI command time-out occurred.
980-108
Explanation:
Failing Item
The bus test failed. • FFC_980
• FFC_B88
Failing Item
980-120
• FFC_980
Explanation:
Explanation:
• FFC_980

980-132

• FFC_980
980-133

980-126
Explanation:
Failing Item
A software error was caused by a hardware failure. • FFC_980
980-134
Failing Item
Explanation:
• FFC_B88
980-135
Failing Item
Explanation:
• FFC_B88
980-129 • FFC_B88
Explanation:
• FFC_190
• FFC_980 • FFC_980
• SOFTWARE
980-137
Failing Item
• FFC_980

• FFC_190 • FFC_981
980-138 981-106
Error log analysis indicates that the disk drive is The electronics card test failed.
Explanation:
Failing Item
980-140 • FFC_981
Explanation:
Failing Item
• FFC_B88
• FFC_981
• FFC_980
981-112
980-640
Explanation:
981-102 981-114
An unrecoverable media error occurred. An unrecoverable hardware error.

• FFC_981 • FFC_981
981-104 981-116
The motor failed to restart. A protocol error.
Response:
Failing Item Check the levels of the device, adapter, diagnostic
981-105 support person.
Explanation:
The drive did not become ready. Failing Item
• FFC_981
981-117

• SOFTWARE
Failing Item
981-129
• FFC_981
Explanation:
981-118 Error log analysis indicates a SCSI bus problem.
Explanation:
A SCSI command time-out occurred. Failing Item
• FFC_190
Failing Item
• FFC_B88
• FFC_981 • FFC_981
981-120 981-130
Failing Item
981-122 • FFC_981
Failing Item
981-124 • FFC_981
• FFC_981
Failing Item
981-126
• FFC_981
Explanation:
A software error was caused by a hardware failure. 981-134
Explanation:
• FFC_981
Failing Item
• FFC_B88
• FFC_B88
981-128
• SOFTWARE
Explanation:
The error log analysis indicates a hardware failure. 981-135
Explanation:
• FFC_190

• FFC_B88
• SOFTWARE
Failing Item
981-136
• FFC_984
Explanation:
Explanation:
Failing Item The motor failed to restart.
• FFC_981
Failing Item
981-137
• FFC_984
Explanation:
Unit attention condition has occurred on the Send 984-105
Diagnostic command. Explanation:
Failing Item
• FFC_B88 • FFC_984
• FFC_190 984-106
Explanation:
operating at a higher than recommended temperature. Failing Item
984-108
environmental warnings are occurring. Otherwise, go Explanation:
to MAP0210 : General problem resolution. The bus test failed.

• FFC_981 • FFC_984
981-140 984-110
Error log analysis indicates poor signal quality. The media format is corrupted.

• FFC_199 • FFC_912
• FFC_B88 984-112
• FFC_981
Explanation:
981-640 The diagnostic test failed.
Explanation:
Use MAP0285 : Multipath I/O (MPIO) problem 984-114
resolution.

• FFC_984
984-116
A protocol error.
• FFC_984
Response:
• FFC_B88
Failing Item
Failing Item
• FFC_984
• FFC_190
984-117 • FFC_B88
• SOFTWARE
984-118
• FFC_190
• FFC_B88
Failing Item
• FFC_984
• FFC_984
• SOFTWARE
• FFC_B88
984-130
984-120
Explanation:

• FFC_984 • FFC_984
984-122 984-132
A SCSI reservation conflict error. A disk drive hardware error occurred.

• FFC_984 • FFC_984
984-124 984-133

Use the Subsystem Service Guide to complete Failing Item
diagnosis.
• FFC_984
984-134
• FFC_199

• FFC_984
• FFC_B88
Explanation:
984-135
Explanation:
Response:
resolution.
Failing Item
986-102
• FFC_984
Explanation:
• FFC_B88 An unrecoverable media error occurred.
• SOFTWARE
Explanation:
Failing Item
• FFC_984
986-105
Diagnostic command.
Explanation:
Failing Item
• FFC_B88
• FFC_986
• FFC_190
986-106
984-138
Explanation:
Explanation: The electronics card test failed.
Failing Item
Response:
system covers are blocked, that no other system 986-108
to MAP0210 : General problem resolution. Explanation:

986-110
• FFC_986
986-112
• FFC_986
986-114
• FFC_986
986-116
A protocol error.
• FFC_986
Response:
Failing Item
Failing Item
• FFC_986
• FFC_190
986-117
• FFC_B88
• SOFTWARE
986-118
• FFC_190
• FFC_B88
Failing Item
• FFC_986
• FFC_986
• SOFTWARE
• FFC_B88

986-130 Unit attention condition has occurred on the Send
Diagnostic command.
Explanation:
• FFC_986
• FFC_986 • FFC_190
986-132 986-138
Explanation:
diagnosis. Failing Item
• FFC_986
Failing Item
986-140
• FFC_986
Explanation:
Explanation:
• FFC_199
• FFC_B88 • FFC_986
• SOFTWARE
986-640
• FFC_986 989-102
• SOFTWARE An unrecoverable media error occurred.
986-136
Failing Item
Explanation:
The certify operation failed. • FFC_989
989-104
• FFC_986 The motor failed to restart.
986-137
Failing Item
Explanation:
• FFC_989

989-117

• FFC_989
989-118

• FFC_989
• FFC_B88

Explanation:
• FFC_989
989-110
• FFC_989

Explanation:
• FFC_989
989-112
• FFC_989

Explanation:
• FFC_989
989-114
• FFC_989

Explanation:
• FFC_989
989-116
A protocol error.
• FFC_989
all compatible. If you do not find a problem, call your Explanation:
support person. The error log analysis indicates a hardware failure.

• FFC_190
Failing Item
• FFC_B88
• FFC_989
• FFC_989
• FFC_B88
• SOFTWARE
• SOFTWARE
989-129
989-136
Explanation:
Failing Item
Failing Item
• FFC_190
• FFC_989
• FFC_B88
• FFC_989 989-137
989-130 Diagnostic command.
Explanation:
Error log analysis indicates a problem reported by the Failing Item
• FFC_989
• FFC_190
• FFC_989
989-138
989-132
Explanation:
Explanation:

• FFC_989 system covers are blocked, that no other system
989-133
Explanation:
Failing Item
diagnosis.
• FFC_989
989-134
Explanation:
Failing Item
• FFC_199
• FFC_B88 • FFC_989
Explanation:

Response: for the MEDIA failing item, use the FFC failing item and
Use MAP0285 : Multipath I/O (MPIO) problem MAP0210 : General Problem Resolution.
resolution.
The Reserve command failed. • MEDIA
991-136
Failing Item
Explanation:
• FFC_991 The Unload command failed.
991-120 Response:
The Inquiry command failed. If the problem persists after following the instructions
Failing Item
991-130 • MEDIA
991-140
Response:
If the problem persists after following the instructions The Mode Select command failed.
• FFC_991
Failing Item
991-150
• FFC_991
Explanation:
• MEDIA
991-131 Response:
The Load command failed. If the problem persists after following the instructions
Response: MAP0210 : General Problem Resolution.
• MEDIA
Failing Item
991-151
• MEDIA
Explanation:
• FFC_991
991-135 Response:
Response: MAP0210 : General Problem Resolution.

• MEDIA
991-160 • MEDIA
991-170
Response:
• FFC_991
991-168 • FFC_991
• MEDIA
Response:
Response:
• FFC_991
• FFC_991
Explanation:
Response:
Failing Item
991-16L
• FFC_991
Response: • MEDIA
Explanation:

Response:
• FFC_991
• MEDIA
• FFC_991
Response:
991-185
Response:
• MEDIA
• FFC_991
• MEDIA
Response:
991-186
Response:
• FFC_991
• MEDIA
• FFC_991
Response:
991-190
Failing Item
Failing Item
• FFC_991
• MEDIA
991-200
• FFC_991
Explanation:

991-230 for the MEDIA failing item, use the FFC failing item and
Explanation:
Failing Item
Failing Item • MEDIA
• FFC_991
• FFC_991
991-411
991-240
Explanation:
Explanation:

• FFC_991
• FFC_991
• FFC_B88
991-300
• SOFTWARE
Explanation:
Explanation:
• FFC_991
Failing Item
• SOFTWARE
• FFC_991
991-310
• FFC_B88
Explanation:
• SOFTWARE
991-413
• FFC_991
Failing Item
• SOFTWARE
• FFC_991
991-320
• FFC_B88
Explanation:
• SOFTWARE
991-414
Response:
If the problem persists after following the instructions A reservation conflict occurred.
Failing Item
• FFC_B88
• FFC_991
• SOFTWARE
• MEDIA
991-415
991-321
Explanation:
Explanation: A reservation conflict occurred.

• FFC_991 991-41B
991-416
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-41C
991-417
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-41D
991-418
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-41E
991-419
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-41F
991-41A
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-420

991-513
Failing Item
Explanation:
• FFC_B88
991-421 • FFC_991
Explanation:
• FFC_991
991-422 • FFC_B88
Explanation:
Failing Item
• FFC_B88 • FFC_991
991-423 991-516
A reservation conflict occurred. The drive returned bad or non-extended sense data.

• FFC_991 • FFC_991
Failing Item
• FFC_991 • FFC_B88
• FFC_B88 991-518
Failing Item
• FFC_991 • FFC_B88

Explanation:
Failing Item
• FFC_991 • FFC_B88
• FFC_B88 991-520
Explanation:
Failing Item
• FFC_991 • FFC_B88
• FFC_B88 991-521
991-51B Explanation:
Explanation:
Failing Item
• FFC_991 • FFC_B88
• FFC_B88 991-522
991-51C Explanation:
Explanation:
Failing Item
• FFC_991 • FFC_B88
• FFC_B88 991-523
991-51D Explanation:
Explanation:
Failing Item
• FFC_991 • FFC_B88
• FFC_B88 991-611
991-51E Explanation:
Explanation:
Failing Item
• FFC_991 • FFC_B88
991-51F 991-612

• FFC_991

• SOFTWARE
• FFC_991
• FFC_B88 991-618
991-613
• FFC_991

• SOFTWARE
• FFC_991
• FFC_B88 991-619
991-614
• FFC_991

• SOFTWARE
• FFC_991
• FFC_B88 991-61A
991-615
• FFC_991

• SOFTWARE
• FFC_991
• FFC_B88 991-61B
991-616
• FFC_991

• SOFTWARE
• FFC_991
• FFC_B88 991-61C
991-617
• FFC_991
• FFC_B88

991-61D
Failing Item
Explanation:
• FFC_B88
• FFC_991 991-623
991-61E
Failing Item
Explanation:
• FFC_B88
• FFC_991 991-711
991-61F
Failing Item
Explanation:
• FFC_B88
• FFC_991 991-712
991-620
Failing Item
Explanation:
• FFC_B88
• FFC_991 991-713
991-621
Failing Item
Explanation:
• FFC_B88
• FFC_991 991-714
991-622
Explanation:

• FFC_991 991-71A
991-715
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-71B
991-716
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-71C
991-717
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-71D
991-718
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-71E
991-719
Failing Item
Explanation:
• FFC_991
• FFC_B88
• FFC_991 991-71F

• FFC_994
Failing Item
994-120
• FFC_991
Explanation:
• FFC_B88
• SOFTWARE
994-130

• FFC_991
Response:
• FFC_B88 Refer to the instructions for the MEDIA failing item.
• SOFTWARE If the problem persists after following the instructions
Explanation:
• FFC_994
Failing Item
• MEDIA
• FFC_991
994-131
• FFC_B88
991-722
Response:
A device timeout error occurred. If the problem persists after following the instructions
• FFC_991
Failing Item
• FFC_B88
• MEDIA
• SOFTWARE
• FFC_994
991-723
994-135
Explanation:
994-110
Failing Item
Explanation:
• FFC_994
• MEDIA
994-136

Response:
• FFC_994
• MEDIA
Failing Item
994-168
• MEDIA
Explanation:
• FFC_994
994-140
Response:
• FFC_994
Failing Item
994-150 • MEDIA
994-169
Response:
• FFC_994
• MEDIA
Failing Item
994-151
• FFC_994
994-16L
Response:
• MEDIA
• FFC_994
Failing Item
994-160 • MEDIA
994-170
Response:
Explanation:

Response: 994-185
Explanation:
• FFC_B88
994-171 • FFC_994
• MEDIA
994-180 • FFC_994
The Load command failed. Explanation:
994-200
Failing Item
Explanation:
• MEDIA Response:
Response:
• FFC_994
994-201
Failing Item
Explanation:

• FFC_994
Failing Item
• MEDIA 994-300
994-210
• FFC_994
Response:
• SOFTWARE
Explanation:
Failing Item
Failing Item
• FFC_994
• FFC_B88
• MEDIA
• FFC_994
Explanation:
Response: Error log analysis indicates a failure.
Failing Item
• FFC_994
• FFC_994
994-220 • MEDIA
The Release command failed.
Explanation:
Failing Item
Response:
Failing Item
Failing Item
• MEDIA
• FFC_994
• FFC_994
994-240
994-411

• FFC_994

• SOFTWARE
• FFC_994
• FFC_B88 994-417
994-412
• FFC_994

• SOFTWARE
• FFC_994
• FFC_B88 994-418
994-413
• FFC_994

• SOFTWARE
• FFC_994
• FFC_B88 994-419
994-414
• FFC_994

• SOFTWARE
• FFC_994
• FFC_B88 994-420
994-415
• FFC_994

• SOFTWARE
• FFC_994
• FFC_B88 994-421
994-416
• FFC_994
• FFC_B88

994-422 • FFC_994
994-515

• FFC_994
994-423 • FFC_B88
Explanation:
Failing Item
• FFC_B88 • FFC_994
994-511 994-517

• FFC_994 • FFC_994
994-512 994-518

• FFC_994 • FFC_994
994-513 994-519

• FFC_994 • FFC_994
994-514 994-520

• FFC_994 • FFC_994
Failing Item
• FFC_B88 • FFC_994
994-522 • FFC_B88
• SOFTWARE
Explanation:
Explanation:
• FFC_994
994-523 • FFC_994
994-616
Failing Item
Explanation:
• FFC_B88
994-611
Failing Item
An adapter or bus I/O error occurred. • FFC_B88
• SOFTWARE
• SOFTWARE
994-612
Failing Item
• FFC_994
Explanation:
• SOFTWARE
• SOFTWARE
994-613
Failing Item
• FFC_994
Explanation:

994-619
Failing Item
Explanation:
• FFC_B88
• FFC_994 994-712
994-620
Failing Item
Explanation:
• FFC_B88
• FFC_994 994-713
994-621
Failing Item
Explanation:
• FFC_B88
• FFC_994 994-714
994-622
Failing Item
Explanation:
• FFC_B88
• FFC_994 994-715
994-623
Failing Item
Explanation:
• FFC_B88
• FFC_994 994-716
994-711
Explanation:

• FFC_994 994-722
994-717
Failing Item
Explanation:
• FFC_994
• FFC_B88
• FFC_994 994-723
994-718
Failing Item
Explanation:
• FFC_994
• FFC_B88
• FFC_994 995-110
• SOFTWARE The Reserve command failed.
994-719
Failing Item
Explanation:
• FFC_995
995-120
• FFC_994 The Inquiry command failed.
• FFC_B88
Failing Item
• SOFTWARE
• FFC_995
994-720
995-130
Explanation:
• FFC_994
994-721
Failing Item
Explanation:
• MEDIA
• FFC_B88 The Load command failed.

995-151

• MEDIA
Response:
If the problem persists after following the instructions • MEDIA
995-160

• FFC_995
Response:
• MEDIA Refer to the instructions for the MEDIA failing item.
995-168

• MEDIA
Response:
The Mode Select command failed.
Failing Item
Failing Item
• MEDIA
• FFC_995
• FFC_995
995-150
995-169
Explanation:
Explanation:
Response:
Response:

Response:
• FFC_995
• MEDIA
• MEDIA
Response:
995-181
Response:
• MEDIA
• FFC_995
Response:
995-185
Response:
• FFC_995
• FFC_B88
995-171 • FFC_995
995-186
Response:
If the problem persists after following the instructions The Unload command failed.
• MEDIA
• FFC_B88
• MEDIA
995-180 • FFC_995

• FFC_995
Failing Item
995-200 • MEDIA
995-220
Response:
If the problem persists after following the instructions The Release command failed.
• FFC_995
Failing Item
995-230
• FFC_995
Explanation:
• MEDIA
995-201
• FFC_995
Response:
995-240
for the MEDIA failing item, use the FFC failing item and The Openx command failed.
Failing Item
Failing Item
• FFC_995
• MEDIA
995-300
• FFC_995
Explanation:
995-210 The device configuration failed.
Explanation:
The Write Protect test failed. Failing Item
• SOFTWARE
for the MEDIA failing item, use the FFC failing item and 995-310
Explanation:
Failing Item
995-211 • FFC_995
The Write Protect test failed. 995-320

Response: 995-414
Explanation:
Failing Item
• FFC_995 • FFC_B88
995-321 995-415
Response:
• SOFTWARE
995-411
Failing Item
Explanation:
• FFC_B88
• FFC_995 995-417
995-412
Failing Item
Explanation:
• FFC_B88
• FFC_995 995-418
995-413
Failing Item
Explanation:
• FFC_B88
• FFC_995 995-419

• FFC_B88
• SOFTWARE
Failing Item
995-420
• FFC_995
995-513
• FFC_995
• FFC_B88
Failing Item
• SOFTWARE
• FFC_995
995-421
• FFC_B88
Explanation:
Explanation:
• FFC_995
Failing Item
• FFC_B88
• FFC_995
• SOFTWARE
• FFC_B88
995-422
995-515
Explanation:
A reservation conflict occurred. Explanation:
Failing Item
Failing Item
• FFC_995
• FFC_995
• FFC_B88
• FFC_B88
• SOFTWARE
995-516
995-423
Explanation:
Explanation:
Failing Item
Failing Item
• FFC_995
• FFC_995
• FFC_B88
• FFC_B88
Explanation:
Failing Item
• FFC_B88
• FFC_995
• FFC_B88 995-518

Explanation: An adapter or bus I/O error occurred.
Failing Item
Failing Item
• FFC_995
• FFC_995 • FFC_B88
995-519 995-612

• FFC_995 • FFC_995
Explanation:
Failing Item
• FFC_B88 • FFC_995
995-521 • FFC_B88
995-614

• FFC_995
995-522 • FFC_995
995-615
Failing Item
Explanation:
• FFC_B88
• SOFTWARE
Failing Item
995-616
• FFC_995
Explanation:
995-611
Explanation:

• FFC_995 995-622
995-617
Failing Item
Explanation:
• FFC_995
• FFC_B88
• FFC_995 995-623
995-618
Failing Item
Explanation:
• FFC_995
• FFC_B88
• FFC_995 995-711
995-619
Failing Item
Explanation:
• FFC_995
• FFC_B88
• FFC_995 995-712
995-620
Failing Item
Explanation:
• FFC_995
• FFC_B88
• FFC_995 995-713
995-621
Failing Item
Explanation:
• FFC_995
• FFC_B88
• FFC_995 995-714

• FFC_995
Failing Item
• FFC_B88
• FFC_B88
995-720
• SOFTWARE
Explanation:
Explanation:
• FFC_995
Failing Item
• FFC_B88
• FFC_995
• SOFTWARE
• FFC_B88
995-721
• SOFTWARE
Explanation:
Explanation:
• FFC_995
Failing Item
• FFC_B88
• FFC_995
• SOFTWARE
• FFC_B88
995-722
• SOFTWARE
Explanation:
Explanation:
• FFC_995
Failing Item
• FFC_B88
• FFC_B88
995-723
• SOFTWARE
Explanation:
Explanation:
• FFC_995
Failing Item
• FFC_B88
• FFC_995
• SOFTWARE
• FFC_B88
998-110
• SOFTWARE
Explanation:
995-719 The Reserve command failed.
Explanation:
• FFC_998
998-120

The Inquiry command failed. If the problem persists after following the instructions
• FFC_998
Failing Item
998-130 • MEDIA
998-140
Response:
If the problem persists after following the instructions The Mode Select command failed.
• FFC_998
Failing Item
998-150
• FFC_998
Explanation:
• MEDIA
998-131
Response:
The Load command failed. If the problem persists after following the instructions
Response:
• FFC_998
• MEDIA
Failing Item
998-151
• MEDIA
Explanation:
• FFC_998
998-135
Response:
Response:
• MEDIA
• FFC_998
Failing Item
998-160
• FFC_998
Explanation:
• MEDIA
998-136
Response:
Response:

• FFC_998
998-168 • FFC_998
• MEDIA
Response:
998-171
Response:
• FFC_998
• FFC_998
for the MEDIA failing item, use the FFC failing item and Explanation:
MAP0210 : General Problem Resolution. The Load command failed.
Response:
Failing Item
998-16L
• FFC_998
Response: • MEDIA
for the MEDIA failing item, use the FFC failing item and Explanation:
MAP0210 : General Problem Resolution. The Load command failed.
Response:
Failing Item
• MEDIA If the problem persists after following the instructions
998-170
• MEDIA
Explanation:

Response:
• MEDIA
• FFC_998
• MEDIA
Response:
998-186
Response:
• FFC_998
• MEDIA
• FFC_998
Response:
998-190
Failing Item
Failing Item
• FFC_998
• MEDIA
998-200
• FFC_998
Explanation:
• FFC_998
• MEDIA
Explanation:
• FFC_998
998-240
Response:

• FFC_995 • FFC_998
998-300 • FFC_B88
• SOFTWARE
Explanation:
Explanation:
• FFC_995
998-310 • FFC_998
• FFC_B88
Explanation:
998-413
Failing Item
Explanation:
• FFC_995
998-320 • FFC_998
Response: 998-414
Explanation:
Failing Item
• FFC_998 • FFC_B88
998-321 998-415
Response:
• SOFTWARE
998-411
Failing Item
Explanation:
• FFC_B88

998-417
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-423
998-418
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-511
998-419
Failing Item
Explanation:
• FFC_B88
• SOFTWARE
Failing Item
998-420
• FFC_998
Explanation:
998-513
Failing Item
Explanation:
• FFC_B88
998-421 • FFC_998
• FFC_B88
Explanation:
Explanation:
• FFC_998
998-422 • FFC_B88

Failing Item
Failing Item
• FFC_998
• FFC_998 • FFC_B88
• FFC_B88
998-522
998-516
Explanation:
Failing Item
Failing Item
• FFC_998
• FFC_998 • FFC_B88
• FFC_B88
998-523
998-517
Explanation:
Failing Item
Failing Item
• FFC_998
• FFC_998 • FFC_B88
• FFC_B88
998-611
998-518
Explanation:
Explanation: An adapter or bus I/O error occurred.
Failing Item
Failing Item
• FFC_998
• FFC_998 • FFC_B88
998-519 998-612

• FFC_998 • FFC_998
Explanation:
Failing Item
• FFC_B88 • FFC_998
998-521 • FFC_B88

• FFC_B88
• SOFTWARE
Failing Item
998-620
• FFC_998
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
998-621
• FFC_998
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
998-622
• FFC_998
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
998-623
• FFC_998
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88
• SOFTWARE
Failing Item
998-711
• FFC_998
Explanation:
• FFC_B88
• SOFTWARE
• FFC_B88

998-712
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-718
998-713
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-719
998-714
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-720
998-715
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-721
998-716
Failing Item
Explanation:
• FFC_B88
• FFC_998 998-722
998-717
Explanation:

Failing Item The DVD-ROM that was previously installed was not
detected.
• FFC_998
• SOFTWARE
• FFC_2592
998-723 • FFC_199
Explanation: • FFC_E10
• FFC_227
Failing Item 802-XXXX
The diagnostics did not detect an installed resource.
• FFC_B88
Response:
• SOFTWARE
Note: To obtain the FRU substitute the last three or
9CC-1XX four digits of the SRN following the dash (-) for xxxx .
(The substituted xxxx is the FRU) . Use MAP0210 :
Explanation: General problem resolution.
I/O Error on PCI bus.
Refer to the Bus SRN to FRU Reference Table in the
system unit's service guide. Note: xx represents the • FFC_E10
last 2 digits of the SRN. • FFC_227
9CC-XXX 803-XXXX
I/O Bus Data, Address Parity Error, or Time-out error. A software error occurred while running the
Response: diagnostics which could be caused by either hardware
Note: xxx represents the last 3 digits of the SRN. Use or software.
MAP0210 : General problem resolution. Response:
Note: This SRN can also occur if the filesystem is full,
Failing Item particularly in the / , /var , or /tmp directories (verify
using the df command at the AIX prompt, make sure
• XXX %Used is 90% or less for each file system). Run
• FFC_2C9 standalone diagnostics. If you get a different SRN, use
it in place of the original SRN. If you get the same
801-XXXX SRN, use the last three or four digits of the 803-
Explanation: xxx(x) as the FRU and use general problem resolution.
No LED value could be determined for the missing If you get no error from the standalone diagnostics,
resource. you may have a problem with the software, contact
your support center. Note: xxxx corresponds to the last
Response: three or four digits of the SRN. If your 803- xxx(x) SRN
Note: To obtain the FRU substitute the last three or is not listed, substitute the last three or four digits of
four digits of the SRN following the dash (-) for xxxx . the SRN after the dash (-) for xxx(x) , then proceed to
(The substituted xxxx is the FRU). Use MAP0210 : the FRU list using the substituted digits as your FRU.
General problem resolution.
832-XXXX
I/O bridge/device internal error
• FFC_E10
Note: xxxx represents the last 3 or 4 digits of the SRN
802-2592 after the dash (-). Use MAP0210 : General problem
resolution.
Explanation:
833-XXXX

PCI device address parity error, PCI device data parity Missing options resolution for PCI-X266 Planar 3 GB
error, or PCI device abort error. The diagnostics screen SAS RAID adapter.
indicates the actual error.
Response:
Response: Use MAP0291 : Missing device or bus problem
Note: xxxx represents the last 3 or 4 digits of the SRN resolution, located in your host system service guide.
after the dash (-). Use MAP0210 : General problem
• FFC_2505
Failing Item
• FFC_2502
• FFC_296
950-2512
• FFC_2C9
Explanation:
950-2502
Missing options resolution for PCI-X DDR Quad
Explanation: Channel U320 SCSI RAID
Missing options resolution for PCI-X266 Planar 3GB
Response:
SAS Adapter.
• FFC_2512
Failing Item
• FFC_221
• FFC_2502
950-2513
• FFC_221
Explanation:
950-2503
Missing options resolution for PCI-X DDR Quad
Explanation: Channel U320 SCSI RAID Adapter.
Missing options resolution for PCI-X266 Planar 3GB
Response:
SAS RAID Adapter.
• FFC_2513
Failing Item
• FFC_221
• FFC_2503
950-2514
• FFC_221
Explanation:
950-2504
Missing options resolution for PCI-X DDR Dual Channel
Explanation: U320 SCSI
Missing options resolution for PCI Express x1 Auxiliary
Response:
cache adapter.
resolution, located in your host system service guide. Failing Item
• FFC_2514
Failing Item
• FFC_221
• FFC_2504
950-2515
• FFC_221
Explanation:
950-2505

Missing options resolution for PCI-X266 Ext Dual-x4 3 Failing Item
GB SAS adapter.
• FFC_2519
Response:
Use MAP0291 : Missing device or bus problem 950-251D
resolution, located in your host system service guide. Explanation:
Missing options resolution for PCI-X266 Ext Tri-x4 3Gb
Failing Item SAS RAID Adapter
950-2516 resolution, located in your host system service guide.
Explanation:
Missing options resolution for PCI Express x8 Ext Dual- Failing Item
x4 3GB SAS Adapter
• FFC_251D
Response:
resolution, located in your host system service guide. Explanation:
Missing options resolution for PCI-x Dual Channel
Failing Item Ultra320 SCSI Adapter.
950-2517 resolution.
Explanation:
Missing options resolution for PCI-X266 Ext Dual-x4 3 Failing Item
GB SAS RAID adapter.
• FFC_2522
Response:
• FFC_221
resolution, located in your host system service guide. 950-2523
Explanation:
Failing Item Missing options resolution for PCI-X Dual Channel
• FFC_2517 Ultra320 SCSI Adapter.
950-2518 Response:
Explanation: resolution.
Missing options resolution for PCI Express x8 Ext Dual-
x4 3Gb SAS Adapter
Failing Item
Response:
• FFC_2523
resolution, located in your host system service guide. • FFC_221
950-2524
Failing Item
Explanation:
• FFC_2518 Missing options resolution for PCI-X Dual Channel
Ultra320 SCSI Adapter.
950-2519
Response:
Explanation:
Missing options resolution for PCI-X266 Ext Tri-x4 3Gb
resolution.
SAS RAID Adapter
resolution, located in your host system service guide. • FFC_2524
950-2525

Explanation: Missing options resolution for PCI-X DDR Dual Channel
Missing options resolution for PCI-X Dual Channel U320 SCSI
Response:
Use MAP0291 : Missing device or bus problem resolution.
resolution.
Failing Item
Failing Item
• FFC_252B
• FFC_2525 • FFC_221
• FFC_2524
950-252D
950-2527
Explanation:
Explanation: Missing options resolution for PCI-X DDR Dual Channel
Missing options resolution for PCI-X Dual Channel U320 SCSI
Response:
Use MAP0291 : Missing device or bus problem resolution.
resolution.
Failing Item
Failing Item
• FFC_252D
• FFC_2527 • FFC_221
• FFC_221
950-2D0B
950-2528
Explanation:
Explanation: Missing options resolution for PCI-X266 Ext Tri-x4 3Gb
Missing options resolution for PCI-X Dual Channel SAS RAID Adapter
U320 SCSI Adapter.
Response:
Use MAP0291 : Missing device or bus problem resolution, located in your host system service guide.
resolution.
Failing Item
Failing Item
• FFC_2D0B
• FFC_2528
950-2D14
• FFC_221
Explanation:
950-2529 Missing options resolution for PCI Express x8 Planar
Explanation: 3Gb SAS Adapter
Missing options resolution for PCI-X Dual Channel Response:
U320 SCSI RAID Adapter. Use MAP0291 : Missing device or bus problem
Response: resolution, located in your host system service guide.
• FFC_2D14
Failing Item
950-2D15
• FFC_2529
Explanation:
• FFC_221
Missing options resolution for PCI Express x8 Planar
950-252B 3Gb SAS RAID Adapter

Use MAP0291 : Missing device or bus problem Response:
resolution, located in your host system service guide. Use MAP0230 : Platform error problem resolution.
A01-04X
Failing Item
Explanation:
• FFC_2D15 External cache ECC single-bit error.
950-XXXX Response:
Use MAP0230 : Platform error problem resolution.
Explanation:
The device does not respond. A01-05X
Use MAP0291 : Missing device or bus problem System bus time-out error.
resolution. Note: xxxx corresponds to the last three or
Response:
four digits of the SRN after the dash (-). If your 950-
xxxx SRN is not listed, substitute the last three or four
digits of the SRN for xxxx . A01-06X
Explanation:
Failing Item Time-out error waiting for I/O.
• FFC_XXXX Response:
• FFC_B88 Use MAP0230 : Platform error problem resolution.
• FFC_190 A01-07X
System bus parity error.
A00-FF0
Response:
Explanation:
Error log analysis is unable to determine the error. The
error log indicates the following physical FRU locations A01-08X
as the probable causes.
Explanation:
Response: System bus protocol/transfer error.
Response:
A01-00X Use MAP0230 : Platform error problem resolution.
Explanation: A02-00X
Error log analysis indicates an error detected by the
Explanation:
CPU, but the failure could not be isolated.
Error log analysis indicates an error detected by
Response: the memory controller, but the failure could not be
Use MAP0230 : Platform error problem resolution. isolated.
A01-01X Response:
Explanation:
CPU internal error. A02-01X
Use MAP0230 : Platform error problem resolution. Uncorrectable Memory Error.
A01-02X Response:
Explanation:
CPU internal cache or cache controller error. A02-02X
Use MAP0230 : Platform error problem resolution. ECC correctable error.
A01-03X Response:
Explanation:
External cache parity or multi-bit ECC error. A02-03X

Correctable error threshold exceeded.
Explanation:
Response: I/O Host Bridge time-out error.
Response:
Memory Control subsystem internal error.
Explanation:
Response: I/O Host Bridge address/data parity error.
Response:
Memory Address Error (invalid address or access
Explanation:
attempt).
System support function error.
Response:
Response:
A02-06X
A02-16X
Explanation:
Memory Data error (Bad data going to memory). Explanation:
System bus internal hardware/switch error.
Response:
Use MAP0230 : Platform error problem resolution. Response:
A02-07X
A03-00X
Explanation:
Explanation:
Memory bus/switch internal error.
Error log analysis indicates an error detected by the
Response: I/O device, but the failure could not be isolated.
Response:
Memory time-out error.
Explanation:
Response: I/O Bus Address parity error.
Response:
System bus parity error.
Explanation:
Response: I/O Bus Data parity error.
Response:
System bus time-out error.
Explanation:
Response: I/O bridge/device time-out, access or other error.
Response:
System bus protocol/transfer error.
Explanation:
Response: I/O bridge/device internal error.

Response: Response:
Use MAP0230 : Platform error problem resolution. Use MAP0230 : Platform error problem resolution.
A03-05X A03-14X
I/O Error on non-PCI bus. I/O Expansion bus time-out error.
Response: Response:
A03-06X A03-15X
Mezzanine bus address parity error. I/O Expansion bus connection failure.
Response: Response:
A03-07X A03-16X
System bus address parity error. I/O Expansion unit not in an operating state.
Response: Response:
A03-08X A05-00X
Mezzanine bus data parity error. Error log analysis indicates an environmental and
power warning, but the failure could not be isolated.
Response:
A03-09X
A05-01X
Explanation:
System bus data parity error. Explanation:
Sensor indicates a fan has failed.
Response:
A03-10X
A05-02X
Explanation:
Mezzanine bus time-out, transfer or protocol error. Explanation:
System shutdown due to a fan failure.
Response:
A03-11X
A05-03X
Explanation:
System bus time-out error. Explanation:
Sensor indicates a voltage outside normal range.
Response:
Use Power problem isolation for your system.
A03-12X
A05-04X
Explanation:
Error on System bus. Explanation:
System shutdown due to voltage outside normal range.
Response:
Use Power problem isolation for your system.
A03-13X
A05-05X
Explanation:
I/O Expansion bus parity error. Explanation:

Sensor indicates an abnormally high internal A05-14X
temperature.
Explanation:
System shutdown due to power fault with an
Response unspecified cause.
Verify that:
Response:
1. The room ambient temperature is within the Use MAP0230 : Platform error problem resolution.
system operating environment.
A05-16X
2. There is unrestricted air flow around the system.
Explanation:
3. All system covers are closed.
System shutdown due to internal power supply failure.
4. There are no fan failures.
Response:
If none of these problems exist, then proceed with Use MAP0230 : Platform error problem resolution.
MAP0230 : Platform error problem resolution.
A05-19X
A05-06X
Explanation:
Explanation: System shutdown due to Fan failure.
System shutdown due to abnormally high internal
temperature. Response:
Response A05-21X
Verify that: Explanation:
1. The room ambient temperature is within the System shutdown due to over temperature condition.
2. There is unrestricted air flow around the system. Response
Verify the following:
4. There are no fan failures. • The room ambient temperature is within the system
operating environment.
If none of these problems exist, then proceed with
• There is unrestricted air flow around the system.
• All system covers are closed.
A05-07X
If all conditions are met, then use MAP0230 : Platform
Explanation: error problem resolution.
Sensor indicates a power supply has failed.
A05-22X
Response:
Use MAP0230 : Platform error problem resolution. Explanation:
System shutdown due to over temperature and fan
A05-08X failure.
System shutdown due to power supply failure. Use MAP0230 : Platform error problem resolution.
Response: A05-24X
Explanation:
A05-09X Power fault specifically due to internal battery failure.
Sensor detected a FRU that has failed. Use MAP0230 : Platform error problem resolution.
Response: A0D-00X
Explanation:
A05-10X Error log analysis indicates an error detected by the
Explanation: service processor, but the failure could not be isolated.
System shutdown due to FRU that has failed. Response:
Response: Use MAP0230 : Platform error problem resolution.

A0D-01X Response:
Explanation:
Description: Time-out communication response from A0D-09X
service processor. Explanation:
Response: Service processor error accessing vital product data
Use MAP0230 : Platform error problem resolution. EEPROM.
Note: Ensure that the system IPLROS and service Response:
processor are at the latest firmware level before Use MAP0230 : Platform error problem resolution.
removing any parts from the system.
A0D-10X
A0D-02X
Explanation:
Explanation: Service processor error accessing operator panel.
I/O (I2C) general bus error.
Response:
Note: If you are servicing a 9076/Nxx system, go to A0D-11X
the service processor Error Log (SVP). Explanation:
A0D-03X Service processor error accessing power controller.
Secondary I/O (I2C) general bus error. Use MAP0230 : Platform error problem resolution.
Response: A0D-12X
Explanation:
A0D-04X Service processor error accessing fan sensor.
Internal service processor memory error. Use MAP0230 : Platform error problem resolution.
Response: A0D-13X
A0D-05X Service processor error accessing thermal sensor.
Service processor error accessing special registers. Use MAP0230 : Platform error problem resolution.
Note: If you are servicing a 9076/Nxx system, go to
Response: the service processor Error Log (SVP).
A0D-14X
A0D-06X
Explanation:
Explanation: Service processor error accessing voltage sensor.
Service processor reports unknown communication
error. Response:
Response:
Note: If you are servicing a 9076/Nxx system, go to
the service processor Error Log (SVP).
A0D-07X A0D-17X
Internal service processor firmware error or incorrect Service processor error accessing serial port.
version.
Response:
A0D-18X
A0D-08X
Explanation:
Explanation: Service processor detected NVRAM error.
Other internal service processor hardware error.
Response:

Use MAP0230 : Platform error problem resolution. A0D-30X
A0D-19X Explanation:
Non-supported hardware.
Explanation:
Service processor error accessing real time clock/ Response:
time-of-day clock. Use MAP0230 : Platform error problem resolution.
Response: A0D-31X
Explanation:
A0D-20X Error detected while handling an attention/interrupt
from the system hardware.
Explanation:
Service processor error accessing scan controller/ Response:
hardware. Use MAP0230 : Platform error problem resolution.
Response: A0D-33X
Explanation:
A0D-21X Array of Logic Built in Self Test Error.
Service processor detected error with time-of-day Use MAP0230 : Platform error problem resolution.
clock backup battery.
A0D-34X
Response:
Wire Test Error.
A0D-23X
Response:
Explanation: Use MAP0230 : Platform error problem resolution.
Loss of heart beat from service processor.
A0D-35X
Response:
Explanation:
Mainstore or Cache IPL Diagnostic Error.
A0D-24X
Response:
Service processor detected a surveillance time-out.
A0D-36X
Response:
Explanation:
Other IPL Diagnostic Error.
A0D-25X
Response:
Power control network general connection failure.
A0D-37X
Response:
Explanation:
Clock or PLL Error.
A0D-26X
Response:
Power control network node failure.
A0D-38X
Response:
Explanation:
Hardware Scan or Initialization Error.
A0D-29X
Response:
Service processor error accessing power control
A0D-39X
network.
Explanation:
Response:
Chip ID Verification Error.

Use MAP0230 : Platform error problem resolution. A non-critical error has been detected, an external
cache parity or multi-bit ECC error.
A0D-40X
Response:
Explanation:
Schedule deferred maintenance. Use MAP0230 :
FRU Presence/Detect Error (Mis-Plugged).
Platform error problem resolution.
Response:
A11-04X
Explanation:
A10-100
A non-critical error has been detected, an external
Explanation: cache ECC single-bit error.
The resource is unavailable due to an error. System is
Response:
operating in degraded mode.
Response: Platform error problem resolution.
A11-05X
A10-200
Explanation:
Explanation: A non-critical error has been detected, a system bus
The resource was marked failed by the platform. The time-out error.
system is operating in degraded mode.
Response:
Response: Schedule deferred maintenance. Use MAP0230 :
Use MAP0230 : Platform error problem resolution. Platform error problem resolution.
A10-210 A11-06X
The processor has been deconfigured. The system is A non-critical error has been detected, a time-out
operating in degraded mode. error waiting for an I/O device.
Response: Response:
Use MAP0230 : Platform error problem resolution. Schedule deferred maintenance. Use MAP0230 :
A11-00X
A11-07X
Explanation:
A non-critical error has been detected. Error log Explanation:
analysis indicates an error detected by the CPU, but A non-critical error has been detected, a system bus
the failure could not be isolated. parity error.
Response: Response:
Use MAP0230 : Platform error problem resolution. Schedule deferred maintenance. Use MAP0230 :
A11-01X
A11-08X
Explanation:
A non-critical error has been detected, a CPU internal Explanation:
error. A non-critical error has been detected, a system bus
protocol/transfer error.
Response:
Schedule deferred maintenance. Use MAP0230 : Response:
Platform error problem resolution. Schedule deferred maintenance. Use MAP0230 :
A11-02X
A11-50X
Explanation:
A non-critical error has been detected, a CPU internal Explanation:
cache or cache controller error. Recoverable errors on resource indicate a trend
toward an unrecoverable error. However, the resource
Response:
could not be deconfigured and is still in use.
The system is operating with the potential for an
unrecoverable error.
A11-03X

Response: If repair is not immediately available, reboot and the
If repair is not immediately available, reboot and the resource will be deconfigured. Then operations can
resource will be deconfigured. Then operations can continue in a degraded mode. To repair use MAP0230 :
continue in a degraded mode. To repair use MAP0230 : Platform error problem resolution.
A11-550
A11-510
Explanation:
Explanation: Recoverable errors on resource indicate a trend
Resource has been deconfigured and is no longer in toward an unrecoverable error. However, the resource
use due to a trend toward an unrecoverable error. could not be deconfigured and is still in use.
Response:
The system is operating in a degraded mode. Schedule
deferred maintenance. Use MAP0230 : Platform error Response:
problem resolution. If repair is not immediately available, reboot and the
resource will be deconfigured. Then operations can
A11-520
continue in a degraded mode. To repair use MAP0230 :
Explanation: Platform error problem resolution.
Recoverable errors on resource indicate a trend
A11-560
could not be deconfigured and is still in use. Explanation:
The system is operating with the potential for an Recoverable errors on a resource indicate a potential
unrecoverable error. for unrecoverable errors. The resource cannot be
deconfigured and is still in use. The problem may be
Response:
corrected by array bit steering.
Try removing the processes from the failing processor
and retry the deconfiguration; use the ha_star -C Response:
command. An alternative is reboot, and the processor Use MAP0235: System array self-repair problem
will be deconfigured. Then the system can continue in resolution.
a degraded mode. To repair Use MAP0230 : Platform
A11-570
error problem resolution.
Explanation:
A11-530
A processor has been deconfigured due to a
Explanation: trend toward an unrecoverable error. The system is
Recoverable errors on resource indicate a trend operating in a degraded mode. The problem may be
toward an unrecoverable error. However, the corrected by array bit steering.
resource could not be deconfigured and is still in
Response:
use. The system is operating with the potential
Use MAP0235: System array self-repair problem
for an unrecoverable error. Run-time processor
resolution.
deconfiguration can be enabled to deconfigure the
processor. A11-580
To enable run-time processor deconfiguration, use Recoverable errors on a processor indicate a potential
the chdev -a cpuguard=enable -l sys0 command. for an unrecoverable error. The resource cannot be
Then to retry the deconfiguration, use the ha_star -C deconfigured and is still in use. The problem may be
command. An alternative is reboot, and the processor corrected by array bit steering.
will be deconfigured. Then the system can continue in
Response:
a degraded mode. To repair Use MAP0230 : Platform
Use MAP0235: System array self-repair problem
error problem resolution.
resolution.
A11-540
A12-00X
Explanation:
Explanation:
A non-critical error has been detected. Error log
analysis indicates an error detected by the memory
controller, but the failure could not be isolated.
unrecoverable error. Response:
Response:

A12-01X
A12-08X
Explanation:
A non-critical error has been detected, an Explanation:
uncorrectable memory error. A non-critical error has been detected, a memory
time-out error.
Response:
A12-02X
A12-09X
Explanation:
A non-critical error has been detected, an ECC Explanation:
correctable error. A non-critical error has been detected, a system bus
parity error.
Response:
A12-03X
A12-10X
Explanation:
A non-critical error has been detected, a correctable Explanation:
error threshold exceeded. A non-critical error has been detected, a system bus
time-out error.
Response:
A12-04X
A12-11X
Explanation:
A non-critical error has been detected, a memory Explanation:
control subsystem internal error. A non-critical error has been detected, a system bus
protocol/transfer error.
Response:
A12-05X
A12-12X
Explanation:
A non-critical error has been detected, a memory Explanation:
address error (invalid address or access attempt). A non-critical error has been detected, an I/O host
bridge time-out error.
Response:
A12-06X
A12-13X
Explanation:
A non-critical error has been detected, a memory data Explanation:
error (bad data going to memory). A non-critical error has been detected, a I/O host
bridge address/data parity error.
Response:
A12-07X
A12-15X
Explanation:
A non-critical error has been detected, a memory bus/ Explanation:
switch internal error.

A non-critical error has been detected, a system A non-critical error has been detected, an I/O bus
support function error. time-out, access or other error.
Response: Response:
Schedule deferred maintenance. Use MAP0230 : Schedule deferred maintenance. Use MAP0230 :
Platform error problem resolution. Platform error problem resolution.
A12-16X A13-04X
A non-critical error has been detected, a system bus A non-critical error has been detected, an I/O bridge/
internal hardware/switch error. device internal error.
Response: Response:
Schedule deferred maintenance. Use MAP0230 : Schedule deferred maintenance. Use MAP0230 :
Platform error problem resolution. Platform error problem resolution.
A12-50X A13-05X
Recoverable errors on resource indicate a trend A non-critical error has been detected, an I/O error on
toward an unrecoverable error. However, the resource non-PCI bus.
Response:
Response:
A13-06X
If repair is not immediately available, reboot and the
resource will be deconfigured. Then operations can Explanation:
continue in a degraded mode. Use MAP0230 : Platform A non-critical error has been detected, a mezzanine
error problem resolution. bus address parity error.
A13-00X Response:
Explanation:
A non-critical error has been detected, a error log
analysis indicates an error detected by the I/O device, A13-07X
but the failure could not be isolated.
Explanation:
Response: A non-critical error has been detected, a system bus
Schedule deferred maintenance. Use MAP0230 : address parity error.
Response:
A13-01X Schedule deferred maintenance. Use MAP0230 :
Explanation:
A non-critical error has been detected, an I/O bus A13-08X
address parity error.
Explanation:
Response: A non-critical error has been detected, a mezzanine
Schedule deferred maintenance. Use MAP0230 : bus data parity error.
Response:
Explanation:
A non-critical error has been detected, an I/O bus data A13-09X
parity error.
Explanation:
Response: A non-critical error has been detected, a system bus
Schedule deferred maintenance. Use MAP0230 : data parity error.
Response:
Explanation:
A13-10X

A non-critical error has been detected, a mezzanine
Explanation:
bus time-out error.
Response: toward an unrecoverable error. However, the resource
Schedule deferred maintenance. Use MAP0230 : could not be deconfigured and is still in use.
Platform error problem resolution. The system is operating with the potential for an
A13-11X
Response:
Explanation:
If repair is not immediately available, reboot and the
A non-critical error has been detected, a system bus
resource will be deconfigured. Then operations can
time-out error
continue in a degraded mode. To repair use MAP0230 :
Response: Platform error problem resolution.
A15-01X
Explanation:
A13-12X
Sensor indicates a fan is turning too slowly.
Explanation:
Response:
A non-critical error has been detected, an error on
system bus.
Response:
Schedule deferred maintenance. Use MAP0230 : A15-03X
Platform error problem resolution. Explanation:
Description: Sensor indicates a voltage outside normal
A13-13X
range.
Explanation:
Response:
A non-critical error has been detected, an I/O
expansion bus parity error.
Response:
A15-05X
Platform error problem resolution. Explanation:
Sensor indicates an abnormally high internal
A13-14X
temperature.
Explanation:
Response
expansion bus time-out error.
Verify that:
Response:
1. The room ambient temperature is within the
2. There is unrestricted air flow around the system.
A13-15X
Explanation:
4. There are no fan failures.
expansion bus connection failure. If none of these problems exist, then proceed with
Response:
Schedule deferred maintenance. Use MAP0230 : A15-07X
Explanation:
A13-16X Sensor indicates a power supply has failed.
A non-critical error has been detected, an I/O Schedule deferred maintenance. Use MAP0230 :
expansion unit not in an operating state. Platform error problem resolution.
Response: A15-09X
Explanation:

Sensor indicates a FRU has failed. A15-20X
Schedule deferred maintenance. Use MAP0230 : Non-critical cooling problem, loss of redundant fan.
Response:
Explanation:
Sensor detected a redundant fan failure. A15-21X
Schedule deferred maintenance. Use MAP0230 : Over temperature condition.
A15-12X Response
Verify the following:
Explanation:
Sensor detected redundant power supply failure. • The room ambient temperature is within the system
operating environment.
Response:
Schedule deferred maintenance. Use MAP0230 : • There is unrestricted air flow around the system.
Platform error problem resolution. • All system covers are closed.
A15-13X If all conditions are met, then use MAP0230 : Platform
Explanation: error problem resolution.
Sensor detected a redundant FRU that has failed. A15-22X
Schedule deferred maintenance. Use MAP0230 : Fan failure and Over temperature condition.
Response:
Explanation: Platform error problem resolution.
Power fault due to unspecified cause. A15-23X
Schedule deferred maintenance. Use MAP0230 : Non-critical power problem, loss of redundant power
Platform error problem resolution. supply.
A15-16X Response:
Explanation: Schedule deferred maintenance. Use MAP0230 :
Internal power supply failure. Platform error problem resolution.
Response: A15-24X
Schedule deferred maintenance. Use MAP0230 : Explanation:
Platform error problem resolution. Power Fault specifically due to internal battery failure.
A15-17X Response:
Explanation: Schedule deferred maintenance. Use MAP0230 :
Internal redundant power supply failure. Platform error problem resolution.
Response: A15-50X
Platform error problem resolution. Recoverable errors on resource indicate a trend
A15-19X toward an unrecoverable error. However, the resource
Explanation: The system is operating with the potential for an
Fan failure. unrecoverable error.
Response: Response:
Schedule deferred maintenance. Use MAP0230 : If repair is not immediately available, reboot and the
Platform error problem resolution. resource will be deconfigured. Then operations can

continue in a degraded mode. To repair use MAP0230 : A1D-06X
Explanation:
A1D-00X A non-critical error has been detected, a service
processor reports unknown communication error.
Explanation:
A non-critical error has been detected. Error log Response:
analysis indicates an error detected by the service Schedule deferred maintenance. Use MAP0230 :
processor, but the failure could not be isolated. Platform error problem resolution.
Response: A1D-07X
Explanation:
A non-critical error has been detected. Internal service
A1D-01X processor firmware error or incorrect version.
A non-critical error has been detected. Time Out Schedule deferred maintenance. Use MAP0230 :
communication response from service processor Platform error problem resolution.
Response: A1D-08X
Explanation:
Platform error problem resolution. Note: Ensure that
A non-critical error has been detected, an other
the system IPLROS and service processor are at the
latest firmware level before removing any parts from internal service processor hardware error.
the system. Response:
A1D-02X
Explanation:
A1D-09X
A non-critical error has been detected, an I/O (I2C)
general bus error. Explanation:
A non-critical error has been detected, a service
Response:
processor error accessing vital product data EEPROM.
Platform error problem resolution. Response:
A1D-03X
Explanation:
A1D-10X
A non-critical error has been detected, a secondary
I/O (I2C) general bus error. Explanation:
Response:
processor error accessing operator panel.
A1D-04X
Explanation:
A1D-11X
A non-critical error has been detected, an internal
service processor memory error. Explanation:
Response:
processor error accessing power controller.
A1D-05X Schedule deferred maintenance. Use MAP0230 :
Explanation:
A1D-12X
processor error accessing special registers. Explanation:
Response:
processor error accessing fan sensor.

Schedule deferred maintenance. Use MAP0230 : A non-critical error has been detected, a service
Platform error problem resolution. processor detected error with time-of-day clock
backup battery.
A1D-13X
Response:
Explanation:
processor error accessing a thermal sensor.
A1D-23X
Response:
Platform error problem resolution. A non-critical error has been detected: Loss of heart
beat from service processor.
A1D-14X
Response:
Explanation:
processor error accessing voltage sensor.
A1D-24X
Response:
Platform error problem resolution. A non-critical error has been detected, a service
processor detected a surveillance time-out.
A1D-17X
Response:
Explanation:
processor error accessing serial port.
A1D-25X
Response:
Platform error problem resolution. A non-critical error has been detected, a power control
network general connection failure.
A1D-18X
Response:
Explanation:
processor detected NVRAM error.
A1D-26X
Response:
Platform error problem resolution. A non-critical error has been detected, a power control
network node failure.
A1D-19X
Response:
Explanation:
processor error accessing real time clock/time-of-day
clock. A1D-29X
Schedule deferred maintenance. Use MAP0230 : A non-critical error has been detected, a service
Platform error problem resolution. process error accessing power control network.
A1D-20X Response:
Explanation:
A non-critical error has been detected: Service
processor error accessing scan controller/hardware. A1D-30X
Schedule deferred maintenance. Use MAP0230 : A non-critical error has been detected: Non-supported
Platform error problem resolution. hardware.
A1D-21X Response:
Explanation:

A1D-31X Schedule deferred maintenance. Use MAP0230 :
Explanation:
A non-critical error has been detected: Error detected A1D-39X
while handling an attention/interrupt from the system Explanation:
hardware. A non-critical error has been detected: Chip ID
Response: Verification Error.
A1D-33X Platform error problem resolution.
Explanation: A1D-40X
A non-critical error has been detected: Array of Logic Explanation:
Built in Self Test Error. A non-critical error has been detected: Presence/
Response: Detect Error (Mis-Plugged).
A1D-34X Platform error problem resolution.
Explanation: A1D-50X
A non-critical error has been detected: Wire Test Error. Explanation:
Response: Recoverable errors on resource indicate a trend
Schedule deferred maintenance. Use MAP0230 : toward an unrecoverable error. However, the resource
Platform error problem resolution. could not be deconfigured and is still in use.
A1D-35X unrecoverable error.
A non-critical error has been detected: Mainstore or If repair is not immediately available, reboot and the
Cache IPL Diagnostic Error. resource will be deconfigured. Then operations can
Response: continue in a degraded mode. To repair use MAP0230 :
Schedule deferred maintenance. Use MAP0230 : Platform error problem resolution.
Platform error problem resolution. A23-001
A1D-36X Explanation:
Explanation: Multipath I/O Problem Resolution.
A non-critical error has been detected: Other IPL Response:
Diagnostic Error. Use MAP0285 : Multipath I/O (MPIO) problem
Schedule deferred maintenance. Use MAP0230 : A24-000
Explanation:
A1D-37X
Spurious interrupts on shared interrupt level have
Explanation: exceeded threshold.
A non-critical error has been detected: Clock or PLL Response:
Error. Use the part numbers reported by diagnostics and use
Response: MAP0210 : General problem resolution.
Platform error problem resolution. Failing Item
A1D-38X • USE_DIAGNOSTIC_PART_NUMBER
A non-critical error has been detected: Hardware Scan
or Initialization Error. A24-XXX
Spurious interrupts have exceeded threshold.

The disk drive module failed the diagnostic test.
• XXX
Response:
• FFC_227
Refer to the SRN table in the Service Guide for the unit
A25-001 containing the disk drive.
Explanation: D0400
Platform error, switch network interface extended Explanation:
error data is available. The disk drive module is Not Ready while the
Response: diagnostics are running.
Refer to the management console. Use the system Response:
reference codes in the serviceable event view for this Refer to the SRN table in the Service Guide for the unit
partition. containing the disk drive.
A22-XXXX D0450
Defective Multipath I/O Device. The Format operation that was started on this disk
Response: drive module has not finished.
Note: To obtain the FFC, substitute the last 3 or 4 Response:
digits after the dash (-) for xxxx (The substituted xxxx Refer to the SRN table in the Service Guide for the unit
is the FFC). containing the disk drive.
D0000 D0460
The using system cannot configure the disk drive A Format operation was degraded.
module.
Response:
Response: Refer to the SRN table in the Service Guide for the unit
Refer to the SRN table in the Service Guide for the unit containing the disk drive.
containing the disk drive.
D4000
D0100
Explanation:
Explanation: The diagnostics cannot configure the SSA adapter.
Unable to clear a disk drive module reservation.
Response:
Response: Refer to the SRN table in the User's Guide and
Refer to the SRN table in the Service Guide for the unit Maintenance Information for the SSA adapter.
containing the disk drive.
D4100
D0101
Explanation:
Explanation: The diagnostics cannot open the SSA adapter.
The disk drive module has been reserved since the
diagnostics started. Response:
Refer to the SRN table in the User's Guide and
Response: Maintenance Information for the SSA adapter.
Refer to the SRN table in the Service Guide for the unit
containing the disk drive. D4300
D0200 Explanation:
The diagnostics have detected an SSA adapter POST
Explanation: failure.
The disk drive module timed out while the diagnostics
were running. Response:
Response: Maintenance Information for the SSA adapter.
Refer to the SRN table inthe Service Guide for the unit
containing the disk drive. D44XX
D0300 Explanation:

The diagnostics detected that the SSA adapter has DFFFF
corrupted microcode, but cannot download a new
Explanation:
version of the microcode.
A command or parameter that was sent or received is
Response: not valid.
Response:
Maintenance Information for the SSA adapter. Note:
Note: The description and action for this SRN are valid
In this SRN, an x represents a digit 0 through F.
only if you ran the diagnostics on the SSA attachment.
D6PAA Refer to the SRN table in the Service Guide for the unit
containing the disk drive and to the User's Guide and
Explanation:
Maintenance Information for the SSA adapter.
A high-speed SSA link is running at low speed.
Response:
Maintenance Information for the SSA adapter.

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IBM Deutschland GmbH
Technical Relations Europe, Abteilung M456
IBM-Allee 1, 71139 Ehningen, Germany
Tel: +49 (0) 800 225 5426
email: HalloIBM@de.ibm.com
Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 / EN 55032 Klasse A.
Japan Electronics and Information Technology Industries Association (JEITA)

Notice
This statement applies to products less than or equal to 20 A per phase.
This statement applies to products greater than 20 A, single phase.
This statement applies to products greater than 20 A per phase, three-phase.
Japan Voluntary Control Council for Interference (VCCI) Notice
Notices 283
Korea Notice
People's Republic of China Notice
Russia Notice
Taiwan Notice
CNS 13438:
CNS 15936:
IBM Taiwan Contact Information:
United States Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible
for any radio or television interference caused by using other than recommended cables and connectors

or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Responsible Party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Contact for FCC compliance information only: fccinfo@us.ibm.com
United Kingdom Notice

This product may cause interference if used in residential areas. Such use must be avoided unless the
user takes special measures to reduce electromagnetic emissions to prevent interference to the reception
of radio and television broadcasts.
Class B Notices
The following Class B statements apply to features designated as electromagnetic compatibility (EMC)
Class B in the feature installation information.
Canada Notice
CAN ICES-3 (B)/NMB-3(B)
European Community and Morocco Notice

This product is in conformity with the protection requirements of Directive 2014/30/EU of the European
Parliament and of the Council on the harmonization of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product, including the fitting of
non-IBM option cards.
German Notice
Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur
Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaatenund hält die
Grenzwerte der EN 55022/ EN 55032 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und
zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden.
IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung von IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung von IBM gesteckt/eingebaut werden.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)“.
Dies ist die Umsetzung der EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG) (bzw. der EMC Richtlinie 2014/30/EU) für Geräte der Klasse B
Notices 285
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen.
Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.
New Orchard Road
Tel: 914-499-1900
Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM Deutschland GmbH
Technical Relations Europe, Abteilung M456
IBM-Allee 1, 71139 Ehningen, Germany
Tel: +49 (0) 800 225 5426
email: HalloIBM@de.ibm.com
Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B
Japan Electronics and Information Technology Industries Association (JEITA)

Notice
This statement applies to products less than or equal to 20 A per phase.
This statement applies to products greater than 20 A, single phase.
This statement applies to products greater than 20 A per phase, three-phase.

Japan Voluntary Control Council for Interference (VCCI) Notice
Taiwan Notice
United States Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an IBM-authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible
for any radio or television interference caused by using other than recommended cables and connectors
or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Responsible Party:
International Business Machines Corporation

New Orchard Road
Contact for FCC compliance information only: fccinfo@us.ibm.com
Terms and conditions

Permissions for the use of these publications are granted subject to the following terms and conditions.
Applicability: These terms and conditions are in addition to any terms of use for the IBM website.
Notices 287
Personal Use: You may reproduce these publications for your personal, noncommercial use provided that
all proprietary notices are preserved. You may not distribute, display or make derivative works of these
publications, or any portion thereof, without the express consent of IBM.
Commercial Use: You may reproduce, distribute and display these publications solely within your
enterprise provided that all proprietary notices are preserved. You may not make derivative works of
these publications, or reproduce, distribute or display these publications or any portion thereof outside
your enterprise, without the express consent of IBM.
Rights: Except as expressly granted in this permission, no other permissions, licenses or rights are
granted, either express or implied, to the publications or any information, data, software or other
intellectual property contained therein.
IBM reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use
of the publications is detrimental to its interest or, as determined by IBM, the above instructions are not
being properly followed.
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IBM MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS
ARE PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
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Power Systems

Service request numbers (8xxxx - Dxxxx)

Service request numbers....................................................................................... 1

World Trade safety information

German safety information

Laser safety information

© Copyright IBM Corp. 2021, 2023 v

vi Power Systems: Service request numbers (8xxxx - Dxxxx)

Safety notices vii

viii Power Systems: Service request numbers (8xxxx - Dxxxx)

CAUTION: A hot surface nearby. (L007)

CAUTION: Hazardous moving parts nearby. (L008)

x Power Systems: Service request numbers (8xxxx - Dxxxx)

xii Power Systems: Service request numbers (8xxxx - Dxxxx)

Power and cabling information for NEBS (Network Equipment-Building System)

Safety notices xiii

Using Service request numbers

Use the physical location codes and FRU numbers

© Copyright IBM Corp. 2021, 2023 1

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