MOBILE NO: (306) 351 4651

E-MAIL :5717.ASHRAF@GMAIL.COM

Ashraf Vahora LOCATION: S4R3K2, REGINA, SK, CANADA

EDUCATION:
Institution: University of Regina Course
Course: Computer Science

EXPERIENCE:
➢ Hotel Amber – House Keeper Feb 2021 – April 2023
Roles and Responsibility:

1. Cleaning and Sanitization:

a. Perform thorough cleaning and sanitization of assigned areas.
b. Use appropriate cleaning agents and equipment for optimal results.
2. Linen and Laundry Management:
a. Manage inventory of linens, towels, and cleaning supplies.
b. Ensure timely laundering of linens, following care instructions.
3. Room Setup and Organization:
a. Arrange and organize rooms to meet established standards.
b. Set up amenities for a welcoming environment.
4. Attention to Detail:
a. Meticulously attend to detail, identifying and rectifying overlooked areas promptly.
5. Time Management:
a. Efficiently plan and execute daily tasks within allocated time frames.
b. Prioritize duties to accommodate special requests.
6. Communication and Collaboration:
a. Communicate effectively with residents, guests, and team members.
b. Collaborate with team members for a cohesive work environment.
7. Customer Service:
a. Provide excellent customer service by responding to requests and concerns courteously.

➢ Toys R Us - Cashier , Sales Associate and Merchandiser Sept 2023 – Nov 2023
Roles and Responsibility: 1. Customer Service: o Provide excellent customer service by
greeting and assisting customers in a friendly and professional manner.
 o Address customer inquiries, resolve issues, and ensure a positive shopping experience.
2. Cash Handling:
o Process transactions accurately and efficiently using POS systems.
o Handle cash, credit, and electronic payments with precision, maintaining a balanced cash drawer.
3. Sales and Upselling:
o Actively engage with customers to understand their needs and recommend products or services.
o Achieve and exceed sales targets through effective upselling and cross-selling strategies.
4. Merchandising:
o Implement effective merchandising techniques to optimize product presentation and enhance
visual appeal.
o Monitor and replenish stock levels, ensuring a well-stocked and organized sales floor.
5. Inventory Management: o Conduct regular inventory counts and assist in the replenishment of
merchandise.
o Collaborate with the merchandising team to manage product displays and promotions.
6. Product Knowledge: o Stay informed about product features, specifications, and promotions.
o Provide detailed product information to customers, contributing to informed purchase decisions.
7. Cashier Duties: o Process returns and exchanges efficiently, following company policies.
o Issue receipts, refunds, credits, or change to customers with accuracy.
8. Sales Reporting: o Prepare and maintain sales reports, tracking individual and team performance.
o Provide feedback on product trends and customer preferences to management.
9. Team Collaboration:
o Collaborate with colleagues to ensure a seamless shopping experience for customers.
o Assist in training new employees on cashiering, sales, and merchandising procedures.
10. Adherence to Policies:
o Follow company policies and procedures, including security measures and cash handling
guidelines.
o Uphold a clean and organized work environment, contributing to a positive store image.

SKILLS:
• Customer Service
• Cash Handling
• Sales and Upselling
• Merchandising
• Inventory Management
• Team Work
• Microsoft Office

• Time Management

Availability:
Monday: Morning(Till 12:00 P.M), Evening and Overnight
Tuesday: Overnight
Wednesday: Morning and Overnight
Thursday: Overnight
Friday: Overnight
Saturday: Any Time
Sunday: Anytime