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MONASH MARKETING

STUDENTS’ SOCIETY

2022

CAREERS BOOK
MESSAGE FROM THE EDITORS

The Monash Marketing Students’


Society (MMSS) and the Monash
Department of Marketing are
incredibly proud to present the
Jenny Woang
2022 Careers Book.

To say that the last two years have been


challenging would be an understatement.
The nature of recruitment, employment and
industries as a whole have changed dramatically
Mika Hurrell
in response to the COVID-19 pandemic. We
hope this Careers Book will equip you with the
skills you need to navigate these challenges,
introduce you to various roles and industries,
and help place yourself in the best position for
your career.
At MMSS, we want to create a community
where like-minded students can enhance
Nicola Heath
their professional development, gain valuable
leadership experience and create unforgettable
memories. Check out the MMSS section to
discover how to get involved in our professional
and social events and become a member of
Cover photography: the MMSS family.
Top: Riverside Creative
Middle: EP Group We hope to see you at our MMSS events
Bottom: Dianna Snape this year and wish you the very best with your
Cleo Daniels
studies and future career endeavours. Who
knows? You may even be the next talented
Disclaimer Monash alumni featured in future Careers Books!
The authors and editors have taken utmost care in compiling this Careers Book.
We disclaim and accept no liability for any errors, omissions, misunderstandings Jenny Woang, Mika Hurrell, Nicola Heath,
or misuse by any person who uses or relies on it. Cleo Daniels & Charles Perelini
The Monash Marketing Students’ Society accepts no responsibility for any damages, 2022 MMSS Careers Book Team
injuries or losses that result from any person relying – partly or wholly – on any
Charles Perelini
material omitted, included or inferred in this publication.
COVID-19: RISING ABOVE THE UNCERTAINTY

ANGUS MCLARDIE PHUNG QUANG


Consultant Strategy Consulting Analyst
The Lab Accenture

The global pandemic How has COVID-19 lot more time on my hands. How has COVID-19 at Kantar. I knew nothing skills: I started a podcast.
changed your And I put that time to work. changed your about that area, so it was After all, learning doesn’t have
has created many
professional goals? professional goals? very daunting at first. But to be boring.
uncertainties in the During the first two Melbourne
with nothing else sparking
Before the pandemic, I was lockdowns, I completed The pandemic changed my Any advice for graduates on
job market. So, it’s my interest, I went for it. And
working towards a career in eight free short courses career path completely! navigating the job market?
understandable if as soon as I was exposed to
advertising/communications. and attended various virtual
I was establishing my own the world of consulting, I knew Take the time to map out
you’ve been worried But I didn’t have a clear focus conferences and industry
restaurant while finishing it was exactly what I wanted your career. Think about
about your career – in mind. talks. Topics ranged from
university. But because of to do. what industry and which
behavioural science, product
or wondering if there’s I just started my internship
management, data analytics
COVID-19, my business
How did you increase your
company you aspire to work
still opportunity in the at The Lab, and was loving suffered, and I started in. Find out what skills you
and UX design. chances of success during
the foray into the research questioning if this was the need to improve to increase
marketing industry. and strategy world. Sadly, All these kept me up-to-date right path, right now. I felt
a pandemic?
your chances. Then list out
We’re happy to say: the pandemic cut my with what’s going on in the completely lost and unsure The Marketing Internship unit actionable steps to achieve
internship short. marketing world. But more about my future. helped me realise that an your goals.
yes. Yes there is. than that, it allowed me to internship is not just about
With the pending recession, Then in mid-2020, I was And very importantly,
show my drive and ability to improving my CV. It’s about
Two of our 2020 I knew jobs would be in made redundant from an never send out generic job
pick up new skills. figuring out my preferred
Monash Marketing short supply. So I decided to administration role due to
career destination and how to
applications!
position myself as a ‘Jack of Any advice for graduates on lockdowns. With restrictions
graduates stepped get there.
all trades’ to better my navigating the job market? going on and on at that time,
out into the workforce chances in the job market. I was afraid I might be During the unit, I completed
It’s easy to learn new skills.
at the height of jobless forever. some assessments to identify
I looked at start-ups for But it’s hard to change your
restrictions – and my skill gaps. I also looked at
opportunities and secured attitude, values and outlook. I knew I needed to gain more
consulting job descriptions and
succeeded. Here another internship with Cheer So make sure you focus on experience if I wanted to
highlighted the prerequisites.
are their stories. Me, a tech start-up. Through these just as much. secure professional work.
Then, I used the time in
this, I got the chance to work So in my final semester at
Also, don’t be afraid to reach lockdown to complete some
across many different business uni, I enrolled in the Marketing
out to people in the industry online personal development
functions and I learnt so much. Internship unit and met Jane
or companies that you’re courses, including
Carroll – who would ultimately
How did you increase your interested in. Most people are management consulting and
change my life.
chances of success during happy to share their stories graphic design.
a pandemic? and answer your questions. Jane suggested that I do a
And I found a fun way to
All you need to do is ask. market research internship
Lockdowns and WFH improve my communication
conditions meant that I had a
4 5
CONTENTS

LAUNCH YOUR CAREER FMCG MANUFACTURING & SUPPLY ABOUT MMSS


09 Your LinkedIn profile 28 Industry overview 60 Industry overview 85 From the Presidents
12 Resumes 30 Kraft Heinz 62 Sanikleen Group 86 Who we are
15 Cover letters 32 Mondeleˉz International 88 Corporate Cocktails
16 Job interviews 34 L’Oréal 89 Careers with Peers
NOT-FOR-PROFIT
18 The hidden job market 90 Industry Insights
64 Industry overview
20 Networking ADVERTISING & MEDIA 91 MMSS Online Events
21 Graduate programs & internships 92 Graduate Year Planner
36 Industry overview
38 Clemenger Group
CONSULTING 94 Closing Address
38 Clemenger BBDO 66 Industry overview
CAREER CONNECT 40 CHE Proximity 68 Deloitte
42 Porter Novelli 70 Accenture
23 How Career Connect can help you

TECH BANKING, FINANCE & INSURANCE


44 Industry overview 72 Industry overview
LEARNING OPPORTUNITIES 74 Westpac Group
26 Marketing Internship unit MKX3631 RESEARCH & STRATEGY 76 ANZ
46 Industry overview
48 Fiftyfive5 TRAVEL & TOURISM
50 The Lab 78 Industry overview
52 ACRS
54 Forethought
TRANSPORT & LOGISTICS
80 Industry overview
AUTO 82 ANL Container Line
56 Industry overview
58 PACCAR Australia
YOUR LINKEDIN PROFILE
LAUNCH YOUR CAREER

A professional LinkedIn profile


isn’t a maybe – it’s a must. But 1 Speak volumes –
with the right photos
how do you create one that
sets you apart? And how do Profile photo
The right image will build instant trust.
you present yourself in the best So make sure your profile photo:
possible light? • Is a professional head and shoulder
shot (not a selfie from your mate’s 21st)
• Has a plain background
(no busy backdrop)
Why your LinkedIn profile matters
• Is 400 x 400 pixels
LinkedIn is a powerful professional
networking tool that has the potential
to open all sorts of doors. Cover photo
Your cover photo should complement your
It’s a place to connect with prospective personal brand.
employers, keep up with industry
news, engage in topical dialogue and It could be a quote that embodies your
share your insights. philosophy, a picture of you volunteering –
or an object that symbolises your passion.
Getting your profile right is the first
step to a positive digital footprint and The recommended size is
personal brand. 1584 x 396 pixels.

cover photo
profile photo

featured
09 Your LinkedIn profile
12 Resumes
15 Cover letters
16 Job interviews
18 The hidden job market
20 Networking
Did you know? MMSS sometimes invites a professional photographer to events.
21 Graduate programs & internships So if you need a headshot for LinkedIn, get in touch.

8 9
What next?
2 Hook them in with
a strong headline 3 Tell a story in
your summary 4 Expand on your expertise
and qualifications So you’ve created or modified your
LinkedIn profile. What now?
Your skills First, check that your profile is set to
‘public’ so potential employers can find
you. Also make your URL unique and easy
to remember by personalising it via the ‘Edit
public profile & URL’ button (in the top right-
hand corner of the page).
Now that you have your readers’ attention, From here, it’s onwards and upwards:
delve into your career goals, achievements
and backstory. When you write your • Build your network: When inviting
summary, remember to: people to connect, always send a
personalised message. Also be strategic
• Keep it to five sentences or fewer in who you reach out to. Don’t connect
• Write short, sharp sentences Include technical skills such as UX design, for the sake of connecting.
Your headline is the place to communicate
• Talk in the first-person to appear friendly video production – as well as soft skills • Get endorsements: Start by endorsing
your ‘so what’ (often referred to as your
and genuine such as customer service and leadership – other people’s skills – it could be a
‘value proposition’). To write a headline that
• Choose simple words over jargon that are relevant to your future career. colleague at work or a friend at uni. If
entices viewers, make sure to:
(e.g. ‘finish’ instead of ‘finalise’) you endorse someone, they’ll usually
• Highlight your key point/s of difference return the favour.
• Use bulleted lists where possible to Your experience
• Keep it short and sharp communicate several related ideas • Make yourself known: Engaging
• Stay humble (avoid words like ‘top- with other people’s posts and articles
• Include media samples as proof points will boost your visibility. But don’t
performing’ and ‘best’) to the key messages in your summary limit yourself to just ‘likes’. Share and
• Integrate terms that people may use to
comment too.
search for someone with your skills Make sure the experience on your LinkedIn
• Give value through posts: Your
profile matches your resume. You can also
network is much more interested in your
include volunteer work you’ve done – and
tips and insights rather than blatant self-
attach samples to reinforce your credibility.
promotion and ‘humblebrags’. There
are many ways to offer value, including
Your education writing a helpful article about digital
marketing or creating an infographic
with interesting industry facts.

Need more help?


Scan the QR
List the education most relevant to your code to attend a
ideal career path first. This section also Monash LinkedIn
helps with networking because LinkedIn workshop today!
makes contact suggestions based on what
you’ve recorded.

10 11
RESUMES

Gone are the days of generic Word resumes. To steal the


spotlight in today’s job market, you need a resume that
focuses on your target audience – while also showcasing
your unique self. Here’s how.

Research, research, research Draw out your strengths Show that you’re human
The foundation of any good resume is If you haven’t had any RESEARCH You want to get your foot in the door. So
solid research. This includes delving into professional experience, it’s Have you performed in-depth research your resume should build rapport with
the culture, values and personality of the especially important to promote for a work or uni assignment – and then prospective employers and make them
organisation you’re applying for. your skills and strengths – and delivered your findings and analysis? want to meet you.
give examples where possible.
You should also read job descriptions One way to connect quickly is to use first-
with a fine-tooth comb. This will help you Start by thinking about the person language (‘I’s and ‘you’s) where
draw out the skills and experience you capabilities you’ve developed possible. You can also mention personal
need to emphasise. during your studies or a part-time LEADERSHIP AND TEAMWORK qualities such as ‘outgoing’ and ’artistic’
job. You’re sure to have more Have you taken the lead on a group to give your reader a better picture of
Keep it relevant relevant skills than you first think. project that was especially successful? who you are.
It’s great that you were a professional dog The following skills are a good
place to start. Shine a light on your community work
walker for five years. But it won’t entice
the HR Manager of a market research firm Many employers are drawn to people who
to hire you. are socially aware and passionate about
championing the greater good. That’s why
When you write your resume, only include PRESENTATION SKILLS PROBLEM SOLVING AND INNOVATION
your volunteering experience is important.
skills and experience that would be Have you presented to groups Have you tackled complex coursework,
valuable to your prospective employer, and prepared engaging slides? projects or case studies – and Promoting the skills acquired through
and other points of difference that match developed smart solutions to suit? your community work is likely to attract
the job description. the HR Manager’s attention. Examples
include collaboration, adaptability, planning
and creativity.
DIGITAL LITERACY PEOPLE SKILLS Also mention relevant professional
Do you have digital skills that others Have you worked in an environment associations you’re involved in (such
might not? Perhaps you’re a whiz at that’s required you to network, sell or as the Australian Marketing Institute) to
Canva, HTML or WordPress? manage challenging customers? demonstrate your commitment to the field.

12 13
COVER LETTERS
Choose the right referees
We’re sure Auntie Pat would give you a
glowing report. But she’s not a credible
YOUR RESUME CHECKLIST
professional referee.
£ Contact details and social The message and tone of your cover letters should change
Instead, try to find people who have links (phone number, email, with the different roles you’re applying for. However, there
witnessed your capabilities in a working LinkedIn)
environment with no personal connection
are some fundamentals you should always follow.
to you. And before you include them, ask £ An ‘About me’ paragraph
for their permission.
that’s short and sweet
On your resume, list your referee’s full
name, job title and company – with their £ Relevant qualifications,
contact details available upon request. affiliations and achievements A winning cover letter:
Remember the finishing touches • Includes the job title (and reference
£ Education (outstanding number if relevant) and how you COLD CONTACT
They say the devil is in the detail. Here are marks, GPA, majors, minors)
some final things to check before sending
discovered the role LETTERS
your resume: • Explains why you’re drawn to the
£ Strengths and skills position and why you believe you’re Want to send a cover letter to
• Length: Less is usually more, so aim for (technical and soft) a good fit an organisation not formally
a one-page resume if you can. However,
follow employer instructions if they state • Shows you’ve researched the advertising a role?
£ Relevant work experience organisation and role
otherwise. (including volunteer work),
• Highlights your most relevant skills, Briefly cover your current career
• Grammar & spelling: Proof your important duties and referees qualifications, work experience or study circumstances and be
resume meticulously. Even a stray
comma or misplaced apostrophe and achievements specific about the type of role
can communicate sloppiness or poor • Communicates your excitement and you’re looking for. Also mention
attention-to-detail. Need more help? Scan the QR code to enthusiasm for the role skills, experience and other
• Readability: Use plenty of white attend a resume writing workshop at • Is written in plain English points of difference relevant to
space and a professional font such as Monash today! (e.g. simple words, short sentences, the position you want.
Arial or Calibri (avoid Comic Sans and active language)
other ‘fun’ typefaces). Also apply clear • Is one A4 typed page with wide margins
headings and bulleted lists – and ensure and size 10, 11 or 12-point font
everything is aligned. (depending on the typeface) Need support writing a winning cover
• Ends with a strong call-to-action letter? Scan the QR code now.
(such as read my resume, get in touch)

14 15
JOB INTERVIEWS

Preparation is key. And execution is critical. Here’s what


you can do before, during and after your job interview to
leave the right impression.

BEFORE DURING AFTER


Preparing for online job interviews Key preparation tips for all Some key tips to remember during Send a thank-you email to your interviewer
job interviews the interview: within 24 hours to reinforce your
Much of the recruitment process,
including job interviews, has shifted to Whether you’re doing an in-person or • Turn your phone off and put it out enthusiasm for the role and your relevant
the virtual world due to the global online interview, be sure to: of sight. skillset. It could help you stand out from the
pandemic. To give yourself the best • Maintain positive body language. crowd – and potentially boost your chances
• Research the organisation and the role, of moving forward in the recruitment
chance of success, here are some tips including the organisation’s mission, • Talk about your past work experiences
to help you ace your online interview: process.
products or services, and clients. and workplaces positively.
• Choose the right place for the • If you’re unsure or confused about If your interviewer said they’ll get back to
• Prepare your responses by going
interview. The space should be a question, don’t be afraid to ask you within a specific time but haven’t, wait
through the key selection criteria
professional-looking, quiet, free from for clarification. 1-2 business days before contacting them.
and position description. Try to use
distractions and with optimal lighting. But if they haven’t specified a time, allow
techniques such as the STAR method • If you’re worried that your responses about 5-10 business days.
• Dress for success. Although it’s online, (Situation, Task, Action, Result). are too short or may not have hit the
you should still dress as you would for • Prepare questions to ask the interviewer, mark, ask the interviewer if you could Connecting with your interviewer via
an in-person interview. This shows the as this will further show your interest in expand further. LinkedIn is also a smart idea.
interviewer that you are serious about the role. • It’s okay to take a few moments to For tools, workshops and other
the opportunity. • Practise your elevator pitch, so you can collect your thoughts before answering resources on job interviews, scan
• Test your technology. Ensure that your succinctly tell the interviewer your work a question. the QR code below.
laptop has enough charge, or that it is experiences, current projects and career • Be enthusiastic about the opportunity.
plugged into the power source. Also, aspirations.
check your internet connectivity, and
make sure your camera and microphone
are all working. And don’t forget to test
out the video platform you’ll be using
before the interview – whether it’s Zoom,
Teams, Google Meet or something else.
16 17
THE HIDDEN JOB MARKET

SEEK and Indeed are teeming Search alternative online channels Proactively call organisations Leverage your connections –
and recruiters and establish new ones
with people hunting for jobs. Rather than scroll through the same job
sites day after day, here are several other Cold calling is most successful It’s not what you know, it’s who you know.
So if you’re tired of competing channels you can visit: when you start with people in your (An old cliché, but true!)
with the masses, why not • Monash Career Connect: A place network, especially those who work for
You already know many people who have
bypass them instead? to discover opportunities overseas organisations that interest you.
strong professional networks, such as your
– or jobs specifically for students or But contacting people you don’t know friends, family members, lecturers and
graduates. can feel daunting – especially when tutors. So why not ask them if they know
• Monash Career Gateway: Managed you’re asking for something. That’s why about any opportunities or relevant people
by the University, this portal allows you it can be helpful to prepare a phone they can introduce you to?
to explore a range of roles specifically script and practise it a few times. Here
Meanwhile, also focus on building your own
for students and graduates. are tips to get you going:
network. The best way to do that is to get
• Monash Talent: Specialising in graduate • Introduce yourself – your name and yourself out there by attending professional
entry roles, Monash Talent can connect qualifications are a good place to start. events. To discover what’s on, here are
you to prospective employers who • Communicate the purpose of your some good places to start:
match your career goals. call and position yourself as a keen • University societies such as MMSS
• Australian Marketing Institute (AMI): budding professional.
• Websites such as Meetup
AMI’s job hub aims to connect • Ask for the person in charge of
prospective employers with marketing • Associations like the ADMA, AMI,
recruiting in the area you want
professionals at all stages of their career. AMSRS and AANA
(if applicable).
• Australian Market & Social Research • Monash Department of Marketing
• Outline why you want to work for the
Society (AMSRS): The AMSRS offers networks
organisation and what role you’re
helpful career resources and programs – looking for.
as well as research job opportunities.
• Communicate the skills and attributes
you’d bring to the workplace.
• Ask what the application process is.
• Finish with a thank you, send your
resume… and follow-up!
It’s also helpful to call recruiters who
specialise in marketing jobs, such as
Six Degrees and Creative Recruiters.
These agencies can connect you with
organisations that are hiring, provide you
with resume and cover letter feedback,
and prepare you for interviews.

18 19
NETWORKING GRADUATE PROGRAMS & INTERNSHIPS

Networking helps you tap into the hidden job market, which holds If you’ve landed an internship or a place in a graduate
over 70% of vacancies*. But few of us are ‘born networkers’. To help program, CONGRATULATIONS. As the first step into the
you mingle with confidence (and avoid the cold sweats), these DOs next chapter of your professional journey, here’s how you
and DON’Ts can set you on the right path. can draw the most out of this valuable experience.

DO DON’T SPEAK UP
If you have an idea, don’t be afraid to
ASK QUESTIONS
This can help demonstrate your hunger
Set yourself a goal for the event Go to the event simply because share it. By setting your nerves aside to learn, solidify your understanding
and speaking up, you can show your and reduce room for error. But where
(e.g. make three new connections) you feel like it’s an obligation confidence – and help your team reach possible, spend some time researching
to fulfil the next best solution. the answer before you ask.
Greet people with a smile and
maintain good eye contact Sit in the corner on your phone
Listen and search for common Talk endlessly about yourself BE A SELF-STARTER NEVER SAY NO TO A CHALLENGE
threads (e.g. mutual connections, Volunteer for a task. Do extra research As a fresh intern or graduate, you’ll face
similar career aspirations, Ask for a job outright to present more ideas. Give yourself tasks that lie outside your comfort zone.
same industry) and approach people with a something to do when there’s ‘nothing to Always try to rise to the challenge.
pitch that ‘sells’ you as a do’. Everyone loves a self-starter. It’s the best way to grow.
Show interest by asking questions prospective employee
about the other person’s work,
company and career journey Think only about what’s in SET GOALS ASK FOR FEEDBACK
it for you
Introduce people to each other What do you want to learn? What Ask your manager what you’re doing
Go silent after the event, impact do you want to have? By setting well and what you could do better from
based on their common career goals, you’ll have the clarity you need their perspective. Remember to take
goals and interests ignoring messages from people
you met and not connecting to drive your development – and bring constructive criticism as an opportunity to
Send personalised follow-ups when you said you would real value to your employer. learn rather than as a personal attack.
immediately after the event
(via LinkedIn or email) BE A SPONGE TAKE THE REINS ON
Listen closely, watch carefully – YOUR DEVELOPMENT
and absorb everything. Whether it’s You don’t need a course to learn new
* Business Insider (2017) Looking for more joining a meeting you’re interested things. Professional development can
tips on networking? in or shadowing a mentor, be as simple as following an industry
observing others can expand your publication or listening to a business
Scan this QR code.
knowledge and skillset. podcast on the way to uni.

Still looking for your next opportunity? Keep in mind that there are so many other
career pathways, such as entry level jobs! Continue to network, explore the job
market and refine your personal brand. You’ve got this!

20 21
HOW CAREER CONNECT CAN HELP YOU
CAREER CONNECT

Your partner for success How-To workshops


Monash Career Connect provides a range Career Connect’s How-To workshops
of opportunities and resources to ensure prepare you for a range of steps in the job
you maximise your graduate employment application process. These workshops
prospects. Their professional advisers are cover how to:
here to: • Write a resume
• Check over your job applications and • Write a cover letter
provide feedback
• Answer key selection criteria
• Offer interview tips
• Create a LinkedIn profile
• Develop your employability using
• Interview well
Student Futures
• Identify and outline your work rights You’ll get tips and resources to help you
craft the perfect application – as well as
• Provide access to the Career Gateway feedback on your own submissions.
jobs board
• Help develop your leadership skills To learn more or register for a workshop,
visit the Monash Career Connect
• Offer access to career seminars website by scanning the QR code.
and events
To learn more about these services,
visit the Monash Career Connect
website by scanning the QR code.

featured
23 How Career Connect can help you

22 23
LEARNING OPPORTUNITIES

featured
26 Marketing Internship unit MKX3631

24 25
MARKETING INTERNSHIP UNIT MKX3631

Ready to kickstart a career in Your internship journey


marketing? Then it’s time to
apply your knowledge to a real Interested?
First, you’ll explore the social, technical and Here’s what you need to know.
world problem: landing a job. DISCOVER psychological aspects of yourself.
1 you
A richer understanding of your personality and
abilities builds the foundation for better career
It’s no secret that the Marketing Internship
unit is hard work. But it’s extremely
planning. It will also help you focus on an area of rewarding. So, here’s what you need to
Hi, I am Jane Carroll. In the marketing the job market you might be interested in. know to take advantage of this opportunity.
internship unit you will take a deep dive To be eligible, you must:
into identifying your unique skills and
capabilities. As a result of completing • Have at least a credit average
You have many career options to choose from
the unit you will be more employable as FIND with a marketing degree under your belt. Which • Be in your final year of study
it develops self awareness, professional
networks and specific business
2 your organisation
one is right for you?
Researching the organisations and industries that
(exceptions may apply)
• Be available one day a week – or full
credentials for your chosen direction in suit you best is the key to finding the right internship. time for three weeks – to complete
an evolving business world. In the current business market, it’s also useful to your internship
map out a Plan B. I also highly recommend that you:
Through the unit you will discover what
it takes to stand out from the crowd. It • Join MMSS
will take your career in the best direction • Go to MINDS events
After entering the workforce as an intern, it’s
for you. Above all, you will leave this unit
SHOW time to gain experience and prove your value. • Attend the information sessions held
more prepared to start your journey than
when you entered. 3 your value
By completing projects and working with
clients and leaders, you can demonstrate
in the semester prior to your planned
enrolment
your strengths – and present yourself as a
true professional. If you tick all the boxes…
You’ll need to write a proposal that includes
industry research, a skills evaluation and
You put in the effort, now it’s time to reap your resume. From there, you’ll attend an
ENJOY interview with me.
4
the rewards!
During your internship, you’ll build new If you have any questions about your
the rewards skills, a professional network and a clearer application, please contact me via
idea of what your career could look like. jane.carroll@monash.edu.
I look forward to seeing where a marketing
internship can take you!
After your internship, update your resume with
KICKSTART
5
the new skills you’ve acquired. Jane Carroll
And who knows, the organisation you interned Practice Lecturer and Unit Coordinator
your career with might even ask you to come back – as a Department of Marketing
full-time graduate!

26 27
FMCG

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


The Fast-Moving Consumer Goods MARKETING COORDINATOR DIGITAL ACCOUNT COORDINATOR
(FMCG) industry covers goods sold Typically an entry-level role, you’ll develop Working closely with your team, you’ll pitch
quickly – and at relatively low prices. and execute campaigns, track sales, present ideas and develop strategies to address a
These include toiletries, over-the- data and maintain databases. range of client challenges.
counter drugs and packaged foods.
The items in this industry typically
have a short shelf life due to high BRAND STRATEGIST MARKET RESEARCH ANALYST
consumer demand or perishability. AND PLANNER By analysing market conditions, you’ll
That means companies need to help clients identify the best offerings at
In this role, you’ll ask a lot of questions
market smart, produce high-quality and build your brand knowledge to solve the most suitable prices.
goods and develop powerful pricing a variety of client issues.
strategies to succeed.

DIGITAL MARKETING CONTENT PRODUCTION


SPECIALIST MANAGER
You’ll improve your clients’ search engine You’ll oversee all aspects of content
rankings by developing and implementing production, from brainstorming to publishing.
organic and paid search strategies.

SOCIAL MEDIA MANAGER BUYER


featured You’ll plan and manage social media Working closely with merchandisers, you’ll
28 Industry overview campaigns, and curate all published content ensure the right products are brought into
across a range of platforms. retail outlets.
30 Kraft Heinz
32 L’Oréal Australia
34 Mondeleˉz International

28 29
FMCG

ALUMNI SPOTLIGHT

Georgia Knight
Determined | Curious | Resilient
Bachelor of Marketing & Bachelor of Business
– Marketing & Management

Who we are At Kraft Heinz, we’ll give you the chance I graduated from Monash in 2020
to make a difference. You’ll be part of one with a Bachelor’s in Marketing and My graduate experience
We are a globally trusted producer of
of the most forward-thinking and globally Business. Eager to get straight to it, From the moment I joined Kraft Heinz,
delicious foods – and the world’s fifth
recognised brands on the shelf. And your I jumped into an immersive Graduate I’ve fully immersed myself in the array of
largest food and beverage company.
input will always be welcomed. year at Kraft Heinz – working first opportunities available.
After 150 years in the business, we’ve in Foodservice before moving to
Our graduate program I’ve participated in volunteer days at
seen many things change in the industry. Consumer and Shopping Insights.
But what remains constant? Our energy, The Kraft Heinz Graduate Program is a Food Bank, run office trivia, held the floor
passion and a shared vision to make 12-month accelerated learning experience My career highlights in international meetings and attended
a difference. with rotations through two areas of careers events.
the business. At Kraft Heinz, graduates are given complete
So, we place disruption and innovation ownership over projects. I was thrilled to be And through the extensive learning
at the heart of everything we do. And From day one, you’ll be given complete able to take the lead on projects in my first platforms on offer, Kraft Heinz has
we’re consumer obsessed. As a result, ownership and responsibility over projects, year. On top of that, I had the opportunity to supported my professional development –
we continue to fuel growth and see more allowing you to add value and deliver present a strategic business plan to the Kraft each step of the way.
possibilities unfold. results. You’ll be collaborating with Heinz executive team.
colleagues from a range of business levels A word of advice
What we value The experience was definitely memorable,
and departments – from around the world!
especially knowing that my presentation When you enter the workforce, you will fail,
Our vision is to sustainably grow – by
What’s more, in your graduate year, you’ll had real business impact. make mistakes and realise there’s so much
delighting consumers around the world
be supported each step of the way, with you don’t know. And that’s okay! It’s to be
and making life delicious! I was also part of the LiveWell business
an assigned Career Coach and a Buddy. expected – and all part of your growth.
Consumers always come first. resource group – which allowed me
How to apply to organise company-wide initiatives My advice? Ask questions, be curious, try
But our team is equally important.
to improve and maintain a positive new things, fail, learn and move forward.
Our Graduate Program is open for online
We believe work should inspire and work culture. Also, take a deep breath and don’t put too
applications every February.
support the development of our much pressure on yourself.
people. Every person counts and To learn more, contact our
every opinion matters. Talent Development Team at
anj.talent&learning@kraftheinz.com.

30 31
FMCG

ALUMNI SPOTLIGHT

Reynaldo Yamin
Approachable | Resilient | Measured
Bachelor of Business – Marketing

Who we are Our graduate program I graduated from Monash in 2016 and For three years, I worked across various
have since been steadily progressing industries including FMCG, retail, banking
We’re world leaders in snacking – with Mondeleˉ z International offers career
in my career. I’m now a National and finance, sports and entertainment.
global and local power brands like development in a variety of business streams.
Account Executive at Mondeleˉz The opportunity helped me understand
Cadbury, Oreo, Ritz, BelVita and The
Our early career Sales program comprises International, where I support and the different business challenges that
Natural Confectionery Company.
three eight-month rotations. These give you manage a portfolio of global and local companies faced.
We empower people to snack right by ownership of real business initiatives and power brands.
It also introduced me to Mondeleˉ z
offering the right snack, for the right exposure to various business functions.
International, where I’ve been working
moment, made the right way. My career highlights
You also benefit from powerful career since 2019.
That means delivering a broader range of coaching with a dedicated mentor to bring The last couple of years have been a
delicious, high-quality snacks, made with out the best in you. test for many. But it’s also one of the A word of advice
sustainable ingredients and packaging most memorable moments in my
Our world-class learning and development It’s important to set goals and map the
that consumers can feel good about. career, as some positives came out of
helps you own your career progression. roles you wish to achieve. But don’t
What we value You not only gain on-the-job experience the difficult time. For instance, we’ve
put too much pressure on when you
with real accountability, you also help normalised flexible working arrangements
At Mondeleˉ z, we uphold a growth must achieve them. All experiences are
teams collaborate across the business to and found new ways to engage with
mindset in all we do. We choose agility beneficial if you make the most of them
drive innovation and growth. customers and colleagues.
over perfection and make developing our – especially if you strive to learn how and
people a priority. How to apply I’m grateful to be a part of a business why things are done.
that continues to evolve and grow. And
We also love our consumers and brands. Applying for our grad programs are Give thought to the companies and
to be able to work on brands that create
By getting to know them deeply, we’re typically a three-stage process. Firstly, roles that interest you and connect with
comfort for many, in and out of lockdown.
able to shape the future and execute you’ll upload your resume online. Then people to understand their career journeys
with excellence. you’ll attend a group assessment and and challenges.
My graduate experience
finally, a follow-up interview. The Marketing Internship unit is a great
But above all, we do what’s right.
During my final semester at Monash, I met way to trial and prove your work ethic.
This means following through on our To explore live
a consultant from The Lab at an MMSS Even if there’s no job at the end, the
commitments, treating everyone with care opportunities,
Corporate Cocktails event. Through impressions you make early in your career
and integrity – and creating an inclusive, scan the QR code.
that, I landed an internship with The Lab could help you far down the track.
connected community that makes
Insight and Strategy, which then led to a
everyone stronger.
permanent full-time position.

32 33
FMCG

ALUMNI SPOTLIGHT

Peter Williams
Passionate | Collaborative | Agile
Bachelor of Commerce and Science

Who we are You’ll swiftly expand your professional I graduated from Monash mid-2018. I was given the chance to engage
contacts via mentoring and networking Now 2 years into my time at L’Oréal, with L’Oréal’s senior leaders. On one
L’Oréal Australia is part of the L’Oréal
opportunities with senior leaders and I’m an Assistant Product Brand occasion, I developed and presented a
Group – the world’s largest pure beauty
past graduates. Manager for a portfolio of fragrance new best-practice meeting process to the
company. We’re a passionate team in a
brands in the company’s Luxe division. management committee.
growing market with 30 local brands and a Our Working from Home and Summer
presence in 150 countries. Hours programs will give you a superior I went through three rotations during the
My career highlights
work-life balance. program: B2B marketing with Luxury
Founded by a scientist in 1909, we’ve
I’ve been fortunate to have been given haircare, Strategic customer marketing
always focused on cutting-edge research. As we’re a large global player, travel
many incredible opportunities to contribute with Lancôme – and Commercial
Now, our innovative digital transformation opportunities will be abundant.
to the L’Oréal brand. management within the medical-
is seeing us lead in the connection of
You’ll also be proud to work for one of the supported skincare space. All of which
beauty and technology. One highlight has been creating multiple
world’s most ethical companies. This will culminated in my current role in the
What we value see you give back to the community, as product launch 360 strategies. Luxe division.
will volunteering on our annual Citizens Day. Crafting a holistic marketing campaign
Our vibrant, energetic culture springs A word of advice
from strong ethics and the belief Along the way, you’ll be immersed in our across platforms is an enormous task.
that responsible business and fiscal brands and products through our Makeup But it’s also allowed me to flex my creative
Firstly, put all your energy into your
performance go hand in hand. Masterclasses. You’ll even be pampered in muscles and make an impact. Seeing my
passions and prioritise applying for
our hair salon! ideas come to life is so rewarding.
Each day we live our founding values – positions you desire most.
passion, innovation, entrepreneurial spirit, How to apply Running media campaigns has been
At first, I was determined to apply for every
open-mindedness, a quest for excellence another highlight. From increasing brand
Scan the QR code to learn more about graduate program in the hope I’d get one
and responsibility. awareness to driving customer loyalty, no
our graduate program. Applications open or two offers. But after chatting with other
two media campaigns are ever the same.
Our flexible workplace supports staff by early March. graduates, I decided to only focus on what
emphasising great business outcomes I’ve also enjoyed presenting to the division, I really wanted. That way, my passion for
over time and attendance. key retailers, international marketing teams the industry came across in the process.
and customer-facing stakeholders.
Our graduate program Secondly, the more you put in, the more
you get out. I’ve seen the reality of this
We have graduate roles in Marketing, My graduate experience
ethos throughout my work and personal
Supply Chain, Finance and Commercial. experiences.
Joining L’Oréal as a graduate was
By joining us, you’ll enjoy abundant phenomenal – and everything I’d hoped. Keep persisting and you’ll get where you
benefits. want to go.
The workplace culture encourages
diversity of thought. Even as a graduate,
34 35
ADVERTISING & MEDIA

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


Advertising is any paid, owned or • Creative: Crafting creative ideas ACCOUNT EXECUTIVE ACCOUNT MANAGER
earned communication that informs based on client needs. You’ll manage client projects and You’ll brief the creative department on
or influences people. relationships, brief the creative department individual projects and ensure their work
• Production: Bringing approved and get work signed off. meets the client’s needs.
Agencies in this industry are always creative ideas to life, whether it’s
looking for unique and innovative a TV commercial, event –
ways to connect their clients with or anything else!
their target audiences. Key agency ACCOUNT DIRECTOR GROUP ACCOUNT DIRECTOR
areas include: Responsible for all projects and campaigns, You’ll launch new products, managing
• Account service: Taking care you’ll manage creative briefs and ensure their price, yield and return. Analysing
that work meets client expectations. their success will help you optimise the
of clients and overseeing the buying experience.
creative process – from briefing to
delivery.
• Planning: Developing strategies COPYWRITER ART DIRECTOR
that range from top-line to From witty headlines to compelling content, Perfect if you have an eye for graphics,
campaign-specific. you will produce the written component of you’ll be responsible for the visual
a communication. component of a communication.

CREATIVE DIRECTOR STRATEGIC PLANNER


featured You’ll manage and oversee the work of You’ll work closely with the Account Director
36 Industry overview all the teams and group heads within a to turn client objectives into briefs for the
creative department. creative teams.
38 Clemenger Group
38 Clemenger BBDO
40 CHE Proximity
42 Porter Novelli

36 37
ADVERTISING & MEDIA

ALUMNI SPOTLIGHT

Meera Srikanth
Creative | Curious | Persistent
Bachelor of Business – Communication Design & Marketing

Graduate programs at the Clemenger BBDO I love both creative and strategic All that boosted my confidence and
Clemenger Group graduate program processes, but it took me a while to helped me identify the industry I was
figure out what kind of career would most interested in. So after finishing my
At the Clemenger Group, we’ve employed The Unique Characters graduate program
suit. After a lot of experimenting degrees, I spent a few months applying
over 125 graduates – and our programs is ideal if you’re keen to enter advertising
and persistence, I’m now a Junior for various jobs, before landing a role with
have been running for more than 30 years. and communications. It seeks people
Interactive Producer at Clemenger Clemenger BBDO.
with interesting life experiences, the right
Every year, we take graduates from BBDO – and loving every moment.
attitude, a sense of purpose and a
Sydney, Melbourne and New Zealand. A word of advice
passion for creativity.
My career highlights
Programs differ for each market, but we Don’t be afraid to reach out to others for
You’ll spend up to four months rotating
generally choose people from a range of During my time as a producer at advice – especially if you’re not sure what
through Account Service, Planning,
backgrounds. You’ll work with us for 10 Clemenger BBDO, I’ve worked with you want to do with your future.
Creative and Production – then take up a
months or more, starting in February the best team to produce some of
fixed role for the rest of the program. At Talking to people from different industries
each year. Myer’s largest digital campaigns. I get
the end of the year, we hope you’ll stay on can expose you to roles that you’d
If positions are available at the end of as a permanent team member. to be actively involved in the entire
otherwise not even hear of. So chat to
the term, we offer them to graduates process – from initial briefings to the
We also offer a Clemenger Internship someone at a networking event, or speak
who are curious in their work, show a result presentations.
Program. This has multiple annual intakes to a family friend. You never know where
passion for creativity – and are valuable As someone who’s just started my these conversations will lead you.
and is a key feeder into our Unique
to our business. In recent years, we’ve journey in advertising, working here
Characters program. This is ideal for
employed almost every graduate at the has been extremely insightful and
students completing coursework.
end of the program. valuable so far.
How to apply
Applications run from October to the end My graduate experience
of November. To learn more, visit the
To try to figure out what I wanted to do
Clemenger Group Careers website by
career-wise, I completed several remote
scanning the QR code below.
marketing internships during my final
year of uni. I also worked as a freelance
graphic designer.

38 39
ADVERTISING & MEDIA

ALUMNI SPOTLIGHT

Maddison Lukes
Optimistic | Curious | Organised
Bachelor of Business – Marketing and Business Statistics

Who we are Our internship program Ever since I was little, I’ve wanted to I felt CHE Proximity’s values aligned with
be a businesswoman. That’s why I was mine. During my internship, I learned that
Welcome to CHE Proximity, the first of a With over 120 possible roles, it’s easy to
drawn to a degree in marketing and culture and people are vital parts of an
new breed. find your passion with us. You’ll get the
statistics. Marketing merges my love organisation.
chance to explore multiple career paths
We’re a creative agency, digital agency, of problem-solving and business. Now,
and gain insight into fields you’ve never My colleagues are talented, warm and
data agency and full-service media after graduating in 2019, I’m a Data
heard of before. welcoming. Dogs in the office and barista
agency. We’re also a technology agency, Scientist at CHE Proximity.
training are just some of the things that put
service design agency, consulting agency, You’ll also learn from talented people
a smile on my face each day.
national agency, local agency – and an who’ll inspire you to be the best you can. My career highlights
embedded agency.
At CHE Proximity, you’ll provide real Being a data scientist in the advertising A word of advice
You can say we’ve built the new agency solutions to issues that businesses face industry lets me use my strengths in
model, but that’s just headline grabbing every day – in a hands-on way. Firstly, be open-minded. At first, I wanted to
statistics and marketing.
sameness. be a retail buyer. Now, I’m pursuing a data
How to apply At CHE Proximity, I’ve been encouraged science career.
Simply put, we’re an agency that uses to learn, grow and excel both personally
To learn more about our graduate and Secondly, follow your intuition. Don’t apply
data to understand people. We explore and professionally. I have been fortunate
internship opportunities, visit our website for any graduate role; choose one that
the truth to create personal and scalable enough to work on award-winning
by scanning the QR code. suits you. A company will only want you
experiences that influence customer campaigns for clients including Samsung,
behaviour – and create high commercial as much as you want them. If you can’t
ICC T20 World Cup, Mazda and Telstra.
returns for our clients. see yourself working there for the next 10
I’ve been able to evolve my childhood years, you may not be as passionate about
What we value dreams into a vision I’m living daily. the company as you should. And that will
Always curious, we constantly look for show in your application.
new ways to better understand people. My graduate experience
Finally, keep learning. Read the industry
Our approach is centred around creative Exploring career options in my final news. Try new hobbies or do an online
intelligence. From the trivial to the year of uni, I met with a CHE Proximity course to further your development. This
transformative, we solve challenges by representative at an MMSS Careers with is an exciting time in your life. You did the
balancing the powers of intelligence and Peers evening. I was fortunate enough to hard work, now it’s time to show it off!
creativity at every stage of the solution. secure an internship with them, which led
to my current role.

40 41
ADVERTISING & MEDIA

ALUMNI SPOTLIGHT

Madeleine Page
Curious | Driven | Organised
Bachelor of Journalism
Bachelor of Business – Marketing

Who we are Our graduate program After graduating from Monash in 2017, By my fourth and final year, however, I
I began my career with Porter Novelli. was doing three internships and raring to
Porter Novelli is a thriving communications Our Clemenger Consulting Graduate
I now service clients across a range of start my career. That said, it took time to
firm known for smart, creative and Program is ideal for graduates looking to
industries as a Senior Consultant. decide which area of communications and
unexpected communication. learn the skills and mindset that project-
marketing I wanted to enter.
based, day-to-day consulting demands. Consulting with Porter Novelli allows
We deliver effective and creative business,
my work to be both interesting and My list was long and daunting but
community, brand and government Porter Novelli, GRA Cosway, Quantum
challenging. From agribusiness interning helped me refine it. This
relations advice and programs – for clients and Hall & Partners have combined
to alcohol, I work with a range of eventually led to PR – an ideal mix of
focused on sectors of agribusiness, retail, to create a unique program, offering
industries every day. My role spans video journalism and marketing.
manufacturing, technology, property, exceptional graduates of all disciplines a
production, media relations, reputation
government, finance and education. nine-month rotation schedule.
management and social media. A word of advice
While we’re in the business of You’ll spend three months with each of
public relations, we’ve evolved our the companies – developing your skills in My career highlights Talk to people! Our industry is highly
communications practice with a diverse communications, government relations connected and the people you reach out to
group of consultants, writers, designers, and market research. Most of my job involves working with can relieve the pressure of your job hunt.
brand experts and publicists. clients across the agribusiness supply
How to apply Growing your professional network will help
chain. I’m responsible for telling stories to
What we value you get from where you are to where you
To learn more, visit the Clemenger – and on behalf of – regional Australia.
want to be.
Our foundation is behaviour change. It’s in Group Careers website by scanning the Over the past few years, I’ve travelled to
our DNA. QR code below. some amazing regional towns (in some
We combine behaviour-change principles, very small planes) across the country. For
corporate communications and consumer me, nothing beats speaking to interesting
marketing with modern smarts and people and finding the unexpected story
knowledge in a variety of sectors. to tell.

My graduate experience
Finishing uni and going straight into full-
time work wasn’t always my plan. If you’d
asked what my path was in my second
year, I would’ve said travel.

42 43
TECH

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


This sector refers to companies INSIGHTS ANALYST DIGITAL MARKETING SPECIALIST
involved in the research, You’ll develop and enhance product offerings You’ll lead the digital marketing strategy of
development and distribution of based on analytics – by transforming data the firm which will see you be involved in
into a consumable format. SEO, paid search, email, webinars and social
technologically based goods and media marketing.
services.
Many tech companies are using
digital platforms to disrupt the CREATIVE DIRECTOR PRODUCT MANAGER
market. So to work in tech, you’ve You’ll lead all creative strategies, You’ll launch new products, managing
got to be able to move sideways overseeing content for advertising, film their price, yield and return. Analysing
and upwards, zig-zagging from and digital media. their success will help you optimise the
buying experience.
projects and products.

PERFORMANCE MARKETER CRM MANAGER


You’ll develop and execute data-driven This role will see you maintain customer
marketing strategies. Working to grow the relationships, loyalty and brand value through
brand, you’ll stimulate demand for the smart sales and marketing automation.
company’s offerings.

COMMUNICATIONS AND MARKET AND CONSUMER


MEDIA SPECIALIST RESEARCHER
Working with the media, policymakers and You’ll blend research and strategy to unlock
third parties, you’ll communicate why the the brand’s best potential. Championing the
brand is unique. needs of customers, your recommendations
will help grow the business.

44 45
RESEARCH & STRATEGY

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


Research and Strategy CONSULTANT DIGITAL INSIGHTS EXECUTIVE
professionals gather information You’ll analyse and solve business problems You’ll conduct qualitative research and
on consumer attitudes, for clients in various industries, including manage online research communities
FMCG and media. for clients.
preferences, habits and more.
They then use these insights
to develop strategies to help
businesses better meet their ACCOUNT EXECUTIVE BRAND STRATEGIST
customers’ needs. You’ll create client relationships, Solving a range of marketing problems,
manage projects, brief teams and you’ll create plans based on current
get work approved. market data.

COMPANY RESEARCHER INDUSTRY ANALYST


You’ll gather and analyse consumer This role will see you perform primary
and competitor data to identify sales market research, assess trends and
opportunities. create forecasts.

featured
46 Industry overview
48 Fiftyfive5 ACRS
50 The Lab
52 ACRS
54 Forethought

46 47
RESEARCH & STRATEGY

ALUMNI SPOTLIGHT

Roger Kong
Ambitious | Loyal | Pragmatic
Bachelor of Commerce – Marketing & Management

Who we are Importantly, you have control over your


work-life balance. After all, we work hard –
Fiftyfive5 is one of the fastest growing
but we play hard too.
insight-led market research consultancies I first found my interest in market Once I graduated, I became a Project
in the Asia Pacific. Through a deep Our graduate program research after completing an Manager in that agency and worked
understanding of consumers, we unlock internship while I was at university. across a wide range of FMCG and
Our graduate program allows you to
growth opportunities for our clients by: After graduating from Monash, service-based clients. I had a hand on
work with the best minds in Australia’s
I pursued a career in this field many interesting projects and learned
• Defining the real questions largest independent market research
full time. I’m now a Consultant something new every day. It fuelled my
agency. Supported by a fast-paced and
• Gaining a deeper understanding of the at Fiftyfive5, working across passion for market research and soon led
collaborative culture, you’ll get the chance
audiences that matter various projects. me to Fiftyfive5.
to manage live projects and work across
• Leveraging multi-source data a range of teams and business challenges.
My career highlights A word of advice
• Creating strategic plans that drive Our internship program
growth within organisations One of my key career highlights was When you first enter the workforce,
Our monthly Melbourne internships run for presenting the findings of an Australian embrace challenges and opportunities.
And why the name? We’re inspired by four weeks at a time. Designed to grow Native produce study to more than 200 And try not to feel intimidated. After all,
Albert Einstein, who said: your confidence, this program lets you people. On top of that, I have travelled your employer wants you to succeed!
work across a wide variety of projects. By overseas to develop an export strategy
“If I had an hour to solve a problem Also remember there’s a lot more to you
the end, you’ll have gained valuable insight for fresh Australian produce. And I’m
and my life depended on the solution, than the list on your resume. A good
into the different research approaches and lucky enough to be working with some
I would spend the first fifty-five minutes employer will see that – and genuinely
analysis techniques. of Australia’s most iconic brands.
determining the proper question to ask, for value the qualities you bring.
once I know the proper question, I could How to apply My biggest achievement, however, has
solve the problem in less than 5 minutes.” been helping to develop graduates and
We accept applications all year round. To
What we value find out more about our internship and interns. It’s so rewarding to see them grow
graduate programs, please contact Roger and exceed their own expectations.
We believe that an amazing workplace is
Kong at rogerk@fiftyfive5.com or scan the
one where everyone is respectful, works My graduate experience
QR code below.
well together and enjoys each other’s
company. While delivering outcomes to During my third year at Monash, I was
clients that are challenging, creative and working three days a week at a market
commercially credible. research agency while studying full time.
It was tough. But it helped me bridge the
At Fiftyfive5, we give you a collaborative
gap between theory and practice.
environment with opportunities to
progress, and we celebrate your success.

48 49
RESEARCH & STRATEGY

ALUMNI SPOTLIGHT

Ben Barlow
Attentive | Understanding | Curious
Bachelor of Business Administration
– Marketing & Communications

Who we are Open and honest, we go with the best During my last semester at Monash, Without undertaking these initiatives,
idea. We take our brands out of their box I was interning at The Lab. And I was I would never have met The Lab – let
The Lab is a leading brand strategy and
and push them into exciting new spaces. very fortunate to be offered a full-time alone be working here.
insight consultancy. Established in 2005,
position with them before I graduated.
we have teams across Melbourne, Sydney Our internship program
It’s been a smooth transition into the A word of advice
and Brisbane.
We’re always on the lookout for curious industry and I’m now a Consultant at
We use cultural and consumer insight to minds to join our team. We offer part-time The Lab. Put yourself out there. Take every
ignite the potential of brands. Our focus internships that span three months. opportunity that comes your way. Every
is the point where brands, society and My career highlights conversation, connection, friendship, work
Our interns are exposed to a wide range experience or internship gets you closer to
the individual intersect. We believe culture
of clients and work types. Some include One of my most memorable moments where you want to be.
sparks fresh perspectives that create new
People & Consumer Understanding, Brand at The Lab was when I was able
opportunities for our clients. And because there are so many talented
Development, Innovation & Opportunity to significantly contribute to a final
That’s why we run The Australia Project Development – as well as Customer graduates competing for the job, you need
presentation that was delivered to a client.
– an ongoing study into the fabric of Journey & Experience and Cultural Insight. to differentiate yourself from the crowd as
life in Australia. It explores the meaning It may seem minor to others, but that much as you can.
Along the way, our interns collaborate was a big moment for me. It helped me
people seek, plus their values, attitudes
closely with our Consulting and Operations believe in myself more and boosted my
and beliefs. This evokes a picture of what
teams and gain hands-on experience in confidence within the industry.
Aussies are after, today and in the future.
research and brand strategy.
What we value My graduate experience
How to apply
At The Lab, we value collaboration.
We’re happy to hear from potential Transitioning from university into the
Because there’s nothing better than
applicants all year round. industry couldn’t have gone smoother.
making each other better. We back one
But I’d like to think I gave myself the
another because we care. To learn more, get in touch through best chance by establishing a LinkedIn
info@thelabstrategy.com. presence and attending MMSS events
We keep developing because we’re
curious. We’re continually searching and before I graduated.
will find answers, because we’re creators.
We want to blaze a trail and show
the path. And the ideas aren’t always
comfortable, because of our courage.

50 51
RESEARCH & STRATEGY

ALUMNI SPOTLIGHT

Paolo De Leon
Determined | Collaborative | Coachable
Bachelor of Business – Marketing & Communications and Business Strategy
Bachelor of Commerce (Honours) – Marketing

Who we are For students interested in further study I joined ACRS in 2017 after completing So when I discovered ACRS through a
such as Honours or a PhD, ACRS can my Honours in Marketing. As a networking event in my Honours year, I
Monash Business School’s Australian
give insight into the academic field plus Research Consultant, I’ve found it leapt at the opportunity.
Consumer and Retail Studies (ACRS)
what to expect during these courses. incredibly rewarding to collaborate
research unit is a global thought leader in Five years on, and still I find research
with clients, working to provide
consumer behaviour and the retail industry. How to apply an interesting and exciting field. I enjoy
solutions surrounding their current and
developing insights that inform business
We work with clients across a range of ACRS provides internship placements potential customers.
decisions. And I love learning something
retail and service-based industries, throughout the year with two intakes
new and being challenged to be innovative
including multi-national corporations, generally aligning with the uni semesters. My career highlights
all the time.
governments and social enterprises. Our
Often, marketing units will advertise the Several highlights come to mind during
mission is to deliver insights and strategic
internship program via their lectures or my time at ACRS. A word of advice
solutions to unlock growth opportunities
guest speakers. You can also complete
and future-proof businesses. I’ve contributed to customer experience Utilise every opportunity to meet people in
a Google form to register your interest.
What we value Simply scan the QR code below. and thought-leadership projects for a your industry – peers, tutors, lecturers and
variety of industries. And I’ve had the industry professionals.
Our team is guided by a desire for opportunity to present this research to
constant evolution, a willingness to I never fully appreciated the value of
industry audiences.
embrace change and an eagerness to networking until I received a phone call
solve research problems – all in a fun I also managed an annual ACRS Retail asking if I would like to interview for my
and collaborative work environment. Monitor study, collaborating with current role. The people behind it? One
globally-recognised retailers and service of my lecturers who knew I was in the job
Our internship program providers. Through this, I have improved market – and the ACRS Managing Director
As ACRS is a small team, interns have the Keen to know more? project efficiencies through accurate who I’d met at a networking event.
opportunity to work closely with others. Contact acrs@monash.edu. tracking of timelines and completion.
You never know where your conversations
Activities range from reporting and Above all, it’s been a pleasure to work will lead!
data analysis to content creation and in a team of like-minded and dedicated
ad-hoc research. The close-knit team professionals.
means students get in-depth feedback
on how they’re progressing, plus My graduate experience
recommendations for improvement.
Throughout my undergraduate and
Honours degrees, I’d become increasingly
interested in research and consulting.

52 53
RESEARCH & STRATEGY

ALUMNI SPOTLIGHT

Matt Barton
Inquisitive | Communicative | Pragmatic
Bachelor of Commerce – Marketing and Accounting

Who we are You’ll also participate in a rotational


program that includes training sessions,
Forethought is a marketing advisory,
workshops, coaching, networking and
strategy, and analytics consultancy that I’ve always been interested in I switched to a marketing major to
case studies. This will give you the
drives business outcomes. ‘making things happen’ and getting complement the on-the-job learning. It was
opportunity to:
We solve our clients’ customer-facing people involved – which is why I was a brilliant mix. This learning, as well as the
• Learn about insights methodology and attracted to marketing in the first networks I forged through Monash and
growth challenges by using marketing
application place. I graduated in 2016 and I’m Red Bull over the following three years,
science to understand consumer
behaviour. We also give them the insight • Participate in workshops for personal now a Senior Consultant at were invaluable.
they need to make informed management and professional development Forethought, working in the
That experience put me in good stead
decisions and frame marketing and • Connect with past graduates Communications portfolio.
when I applied for a role at Forethought.
operations investments. • Be coached and mentored by a buddy Two friends had spoken highly of
My career highlights
As partners, we help our clients grow their Forethought’s graduate program, so
Throughout our graduate program, you when it came to hunting for a role, it
organisation and brand. can also join an industry-specific portfolio. During my time at Forethought, I’ve been
fortunate to present to high-level audiences was a no-brainer.
What we value By immersing yourself in client contexts
and macro-environments, you’ll eventually on strategically important issues. While
At the core of our work lie our values: daunting at first, it’s rewarding to be part of A word of advice
become a well-informed, trusted adviser.
our working style, idea generation, their decision making.
Our portfolios include: While at uni, try your hand at real-world
collaboration and relationships. Plus, I love presenting because it’s the first business and marketing initiatives to test
• Financial Services step toward having an impact. All the work what you’re learning in the classroom.
Bold and ambitious, we are outcome-
focused experts driven to make a • Wealth we’ve done – pulling together data, insights
Explore, map and study the different
difference with our work. We challenge • Education and Enterprise and recommendations – gets shared with
areas a marketing degree can take you.
ourselves and our clients to grow, fostering the client.
• Health From strategy and research, to media and
a learning and sharing environment. We advertising, there are more pathways out
embrace a diversity of talents, beliefs, • Travel, Leisure and Retail My graduate experience
there than you think.
backgrounds and working styles. This • Communications
means trusting and empowering each In my second year at Monash, I landed a
• Tech Media and Telco
other to work with autonomy and flexibility. part-time role with Red Bull as a Student
How to apply Brand Manager. My job was to roll out the
Our graduate programs on-campus marketing and sales strategy
Applications for
As a graduate at Forethought, you’ll work at my uni.
our 2023 graduate
closely with all our specialist teams in your program open in
first three months. You’ll learn how each March 2022. To apply,
team contributes to the core of our work: visit our website by
driving our clients’ business outcomes. scanning the QR code.
54 55
AUTO

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


The auto industry includes the BUSINESS ANALYST PRODUCT STRATEGIST
companies and activities involved You’ll work with stakeholders to assist in You’ll introduce product planning and
in the design, development, potential improvements for key business marketing cycles, analyse the product’s
manufacture, marketing and sale of metrics, making recommendations based on sale price and the features that should be
customer insights. promoted within relevant channels.
motor vehicles.

DIGITAL ANALYTICS LEAD CONTENT SPECIALIST


In this role, you’ll report online channel Your responsibilities will include managing
performance, conduct A/B testing, monitor projects, sourcing, developing, editing and
webpages and manage SEO. writing content – while ensuring compliance
with brand guidelines.

MARKETING COORDINATOR
You’ll deliver marketing campaigns,
compile reports for dealership results,
develop campaign briefs and coordinate
promotional material.

featured
56 Industry overview
58 PACCAR Australia

56 57
AUTO

ALUMNI SPOTLIGHT

Kate Sykes
Decisive | Kind | Empathetic

Australia
Bachelor of Business – Management & Marketing

Who we are Our graduate programs After graduating from Monash, I company, where I was the only marketing
worked in a few roles that taught me resource for the South Pacific.
PACCAR Australia is proud to have over We offer industry-based learning (IBL)
so much about marketing. Now, I’m
50 years’ experience in manufacturing opportunities that run for 6 or 12 months. I had to be self-sufficient and tenacious,
an Employee Engagement and Project
and selling trucks to customers across These are generally specific to just one but I got to be involved in a range of
Manager at PACCAR Australia, and my
Australia. We also provide related services department. Our graduate program, on marketing communication activities.
learning has only continued.
and parts. Since our inception in 1966, the other hand, allows four rotations Looking back, my first two years out of
we’ve shown steadfast commitment to of approximately 12 months each – uni was really about learning as much
My career highlights
Australian manufacturing, our employees giving you a good breadth and depth of as possible.
and innovation. understanding across the business. It’s always the big events and crises that
stand out. A word of advice
Comprising Kenworth, DAF, PACCAR Parts, Whether you embark on an IBL or graduate
PACCAR Financial and PacLease, our position, you will be given a chance to There are some very big tradeshows and Draw on your personal networks. Friends’
products are available through an extensive contribute to business outcomes. These product launches in the trucking industry, parents and parents’ friends – they are all
dealership network across Australia, New are not just student roles. and I’m very happy to have been a part valuable resources. Ask them about their
Zealand and Papua New Guinea. of them. It took a lot of work and careers, companies and roles.
How to apply
What we value coordination with different departments
Scan the QR code below to find out more Also, find a role in a company that you
and stakeholders. But when everything
The seven values underpinning our about our graduate program. like, with a team whose values resonate
goes well, it feels like such an achievement.
purpose and vision are: with you. The tasks you do won’t be as
In terms of crises, dealing with the important as the people you work with.
• Safety: Safety always comes first COVID-19 pandemic was definitely
• Quality: Delivering to the highest standard one of the most challenging. It was my
responsibility to make sure people felt
• Integrity: We do what we say we are safe and supported, even if that meant
going to do bypassing regular approval chains for
• Customer Service: Striving to delight external communications.
customers
My graduate experience
• Innovation: Encouraging new ideas
After a chance conversation with a
• Social Responsibility: Leaving the
course mate at uni, I landed my first role
world in a better place
at a medium-sized business. That soon
• People: Treat others how you want to led to a Coordinator position in a global
be treated
58 59
MANUFACTURING & SUPPLY

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


In manufacturing and supply, PRODUCT DEVELOPMENT COMMUNICATIONS SPECIALIST
stakeholders buy, convert, distribute MANAGER This role will see you involved in public
and sell goods and services. You’ll identify new product development relations, direct marketing strategies and
opportunities, actively managing and campaign planning and development.
Each step in the process adds value.
improving the innovation process.
The end product is then sold on to
the retailer, other organisations –
or consumers. LOGISTICS MANAGER DEMAND PLANNER
You’ll identify opportunities to reduce waste Forecasting the demand of finished
and cost across supply chain operations. goods, you’ll ensure these meet market
Your solutions will increase efficiency in the requirements. Your strategies will align
flow of raw materials through to production. demand with business expectations and
supply capacity.

featured
60 Industry overview
62 Sanikleen Group Australia

60 61
MANUFACTURING & SUPPLY

ALUMNI SPOTLIGHT

Jarrod Collinson
Driven | Inquisitive | Genuine
Bachelor of Business – Marketing & Business Management

Who we are Our graduate programs As a graduate, I was keen to gain After settling into full-time work,
broad exposure and contribute I appreciate the breadth of projects and
Sanikleen Group Australia (SGA) has been Our internship and graduate programs
immediately. Now as Marketing and challenges I encounter at SGA. Every day
supplying the Australian food production offer real-world business experience.
Business Development Manager at is different, with a unique opportunity to
industry with quality cleaning services and Together with a group of young, driven
SGA, I not only get to contribute, but learn something new. I’ve been involved
equipment for over 20 years. business professionals, you will be
also drive growth for the company. in projects such as publishing a book,
exposed to various business departments,
As pioneers in the industry, we continue to developing and launching new products,
including operations, marketing and
show passion, precision and dedication in My career highlights and building four e-commerce brands.
business development.
satisfying our customers’ needs. Thanks
At the end of uni, I wasn’t sure exactly I believe that in your early career, it’s not
to our strong reputation, we’ve built long- You’ll be given opportunities to work on
what industry or company I wanted about what you earn – but what you learn.
term relationships with many of Australia’s exciting projects, and pick up practical
largest brands. skills. Through it all, you will gain a better to work for. But I knew I wanted a
role where I could learn and become A word of advice
understanding of business in the industrial
SGA remains at the forefront of advanced multi-skilled. So I kept an eye out for
services sector. Slow down and enjoy uni, as it caps off
biotechnology. And we’re dedicated opportunities where I could be mentored
to growing and pursuing the latest How to apply our entire lives of schooling.
by great leaders, who could foster my
innovations to benefit the industry. growth. And I found SGA. Use your time at uni to learn how to create
To find out more about our internships
What we value or graduate programs, please email opportunities with your voice. Practice
So far, I’ve been lucky enough to travel
enquiry@sga.com.au. socialising and networking, and complete
At SGA, we value integrity, commitment interstate to pitch to c-suite executives
as many internships as you can.
and quality. and manage a small team. In addition, I
have complete freedom to develop and Also, learn to let yourself grow outside
Beyond providing an outstanding service execute marketing strategies for SGA. your comfort zone. You’ll be surprised
to our customers, we also focus on how many doors will open as you take
protecting the Australian food supply My graduate experience the time to prepare yourself.
chain and local businesses with pride and
passion. It’s important that we operate My final semester was daunting. I had
with integrity. And we strive to resolve nothing lined-up – no internship, no work
ethical challenges in an outdated industry. position. But the hunger to succeed
ultimately overcame my fear of rejection.
We empower our employees to
And I ended up with a few options to pick
create, innovate and improve our
from upon finishing uni.
business and core services. Encouraging
intrapreneurship has been fundamental
to our expeditious growth.
62 63
NOT-FOR-PROFIT

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


Organisations in this sector pursue a PHILANTHROPY OFFICER CONTENT WRITER
range of charitable purposes in the You’ll assist in the delivery of retention and You’ll research, curate and edit content for
hope of advancing the community. acquisition events, researching progress the brand’s marketing campaigns.
reports and managing various programs.

FUNDRAISING COORDINATOR COMMUNICATIONS COORDINATOR


You’ll coordinate the production and With a focus on social media and PR, you’ll
adaptation of marketing materials to support work to develop and implement engaging
fundraising – which you’ll manage from communication plans and strategies. You’ll
beginning to end. also maintain the brand’s online presence.

DIRECT MARKETING EXECUTIVE MEDIA MANAGER


You’ll raise awareness through marketing In this role, you’ll oversee media relations
programs, manage data segmentation and and determine key target audiences.
follow industry trends – while maintaining
internal and external relationships.

64 65
CONSULTING

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


In this industry, consultants Consulting services are offered in DIGITAL MARKETING ADVISER
are typically called in to advise a variety of areas, including: CONSULTANT You’ll offer expertise to help clients
senior decision-makers on Through in-depth research, you’ll plan, improve their performance and manage
• Strategy risks effectively.
how to resolve a range of prepare and recommend digital marketing
business issues. Naturally • Operations strategies for all sorts of clients.
then, these professionals must • Finance
be effective problem solvers • Marketing
CONTENT MARKETING SALES CONSULTANT
with strong people skills. • Human Resources MANAGER You’ll analyse competitor behaviour, identify
• Management You’ll plan and execute content marketing opportunities for new business and negotiate
strategies across multiple platforms to drive proposals with potential clients.
• IT
traffic, engagement, retention and sales.

MEDIA MARKETING MANAGER


Often a graduate role, you’ll track the media
coverage of products and report to media
buyers and executive about the ‘buzz’.

featured
66 Industry overview
68 Deloitte
70 Accenture

66 67
CONSULTING

ALUMNI SPOTLIGHT

Abbigale Greene
Motivated | Optimistic | Curious
Bachelor of Business – Marketing & Economic Strategy

Who we are Our graduate program I previously worked in the


advertising and media industry.
My graduate experience
Deloitte is a global professional services The Deloitte Graduate Program gives
Then, I decided to shift my career After finishing my degree, I wasn’t 100%
firm operating across 150 countries. We you a chance to immerse yourself in
and move into marketing and sure what I wanted to do. I joined a
specialise in consulting, audit, financial, our award-winning Graduate Learning
communications. I’m now a media agency as a media buyer and
and tax and legal services. Academy. We provide the tools and
Marketing, Communications and implementer, where I learnt a lot about
training to help you succeed. This includes
We are motivated by a purpose that Business Development Graduate the media industry. It was a fun and
mentoring, peer support and e-learning.
goes beyond profits: to make an impact with Deloitte’s internal client interesting experience.
that matters. You’re eligible for this if you’ve completed services division.
your studies within the last 24 months and But two years later, I decided that I wanted
Together, our team is driven by the desire to go down the marketing route. And that
are ready to work full-time. My career highlights
to create positive outcomes for our brought me to Deloitte. Now, I support
clients, communities and people. And we Our internship program One of my key highlights was when we the creation and delivery of Deloitte’s
do everything with an intent – to make a launched a workplace communications marketing, communication and business
We also offer a Vacation Internship
meaningful difference. app for one of Australia’s largest retail development activations.
Program, which runs full time for 3-8
What we value weeks. There, you’ll get to work with companies. I was heavily involved in the
industry experts on high-impact, purpose- process – from building the app’s visual A word of advice
At Deloitte, it’s important that everyone identity and comms right up to
led projects.
feels included at work and can reach presenting the launch to senior Deloitte Don’t give yourself too much pressure in
their full potential. That’s why our shared This is usually undertaken during the final stakeholders. This project showed me your final year. You don’t need everything
values, which include taking care of each year of your degree. that I was more capable of creative figured out by the time you graduate.
other and fostering inclusion, are at the ideation than I had realised.
How to apply Explore what interests you. At the end of
heart of everything we do.
One of the best things about working at the day, there really is no such thing as
To learn more about the application
We strive to create a culture where diverse Deloitte is that no day is the same. It’s a linear career path. And remember: no
process for both our graduate and
perspectives matter. Everyone is given an helped me become an agile person as I experience in your journey will be wasted.
internship programs, scan the QR
equal opportunity to grow and develop. get the opportunity to work across various
code below.
And that is how we succeed and thrive as projects from different industries.
an organisation.

68 69
CONSULTING

ALUMNI SPOTLIGHT

Bibi Bello
Joyful | Driven | Caring
Bachelor of Business – Marketing

Who we are • Stewardship: Building a better, stronger I graduated from Monash in 2020, essential worker at the ATO. So I decided
and more durable company for future right smack in the middle of the to take a month off before my full-time
We are a global professional services
generations. pandemic. So I spent many months work began. I took the chance to relax
company with 624,000 employees
preparing for job applications – before and go on holidays with family and friends.
worldwide. We focus on delivering Our graduate program
landing a role at Accenture as Digital
value through our IT infrastructure and
In our two-year graduate program, you Marketing Analyst. A word of advice
consulting services.
can choose to pursue one of five service
And our purpose is simple: to embrace areas: strategy, consulting, technology, My career highlights The wise Olivia Coleman once said, ‘Take
the power of change to create 360° value interactive and operations. your work seriously and not yourself.’
for our clients, people and communities. I’m currently on my first project as lead
Starting as an analyst, you’ll get to If there’s anything 2020 has taught me,
Business Analyst and Scrum Master,
What we value experience: it’s that not everything will go your way.
managing Samsung’s EA app rollouts
So take the time to figure out what you
At Accenture, we want you to be • Diverse and innovative work globally. It’s been a crazy journey but also
want to do. Research the industry, not
100% yourself. a wonderful opportunity.
• Career guidance and growth just the role. Start early and prepare well
The core values that shape our culture Collaborating with a global team is for job applications.
• Training and development another highlight for me. So far, I’ve
and define our character are: But also, spend time with friends and
• Inclusive and social culture worked closely with the Samsung HQ
• Client value creation: Enabling take the time to have a hobby. You
in Korea, Samsung USA as well as
clients to become high-performance • Opportunities to make a difference can work hard and still have fun with
Samsung Malaysia.
businesses and creating long-term successful results.
• Rewards and benefits, such as It’s also interesting that, as a Marketing
relationships.
cashback and gym discounts graduate, I was thrust into a tech project.
• One global network: Leveraging I had to figure out how to use JIRA,
We also have a 6-month internship
on global insight and collaborative Confluence and the basics of Agile
program that’s suitable for students
partnerships. methodology.
in their penultimate year of study.
• Respect for the individual: Fostering
trust and inclusion by valuing diversity How to apply My graduate experience
and unique contributions. You can apply for our I finished uni in 2020. So during the
• Best people: Attracting, developing and graduate program in lockdowns, I cooked, went for walks –
retaining the best talent. late February/early and applied for jobs every single day.
March 2022. To find
• Integrity: Being ethically unyielding and out more, please scan Ten months after graduation, I received the
honest and inspiring trust. the QR code. offer from Accenture. At the time, I was an

70 71
BANKING, FINANCE & INSURANCE

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


The banking, finance and insurance MARKETING EXECUTIVE PRODUCT MANAGER
industry is involved in transactions This position will have you managing You’ll be involved in the management of
that surround buying, selling, stakeholders, engaging clients, leading sales and portfolio activities. You’ll deliver
creating or changing ownership of projects and running PR events. initiatives to support the strategy and
growth of the company.
financial assets. Businesses in the
industry include:
• Banks and credit unions BRAND AND INSIGHTS MANAGER MARKET RESEARCH CONSULTANT
• Superannuation providers In this role, you’ll contribute towards You’ll conduct customer satisfaction and
improving the brand’s reputation. loyalty studies, research corporate image and
• Insurance companies You’ll lead the strategic development key competitors – and identify the drivers
• Investment advisers of PR and paid campaigns. and inhibitors of market growth.
• Stockbrokers
• Wealth management firms
SOCIAL MEDIA MANAGER DIGITAL STRATEGIST
You’ll manage and execute campaigns Here you’ll identify breakpoints in the
across the brand’s digital platforms. customer’s digital experience. You’ll then
resolve these issues to improve and
increase satisfaction.

featured
72 Industry overview
74 Westpac Group
76 ANZ

72 73
BANKING, FINANCE & INSURANCE

ALUMNI SPOTLIGHT

Raf Sarker
Resilient | Positive | Curious
Bachelor of Commerce – Marketing & Psychology

Who we are Our graduate program After graduating from Monash in 2019, Soon after, I secured my current role;
I dove straight into the Westpac Group helping customers in the healthcare sector
We started as Australia’s first company Our Graduate Program is designed
2020 Graduate Program as part of the with their lending and transactional needs.
in 1817. Since then, our aim has been to provide new graduates with a
Business Banking stream. I’m now
to deliver exceptional service to our rewarding experience. And in this highly collaborative workspace,
the Assistant Relationship Manager of
customers – and help the Australian I always feel supported with my short-term
With 10 streams available, you’ll be Commercial Banking.
economy thrive. and long-term goals.
completing various rotations to help you
Over 200 years later, our goal remains the understand the different business areas My career highlights
A word of advice
same: to be number one for customer within the company. At the end of the
service. By deeply understanding our program, we’ll support you as you find My first highlight was when I was working
It’s fine to not know exactly what career
customers’ needs, we provide solutions a role that suits you best. in the Small to Medium Enterprises sector.
pathway you want to pursue right now.
that benefit the whole community. I had the chance to help small business
Our internship program In fact, the best way to find out is
owners across Victoria during the onset of
Helping Australians is what we do and through networking!
Our 10-week Summer Internship Program the pandemic in 2020. It was a challenging
who we are. but very rewarding experience. Attend career expos and talk to
is another amazing way to explore a
What we value career with Westpac Group. It exposes people. By connecting with others and
I’m also currently Personal Development
you to a diverse range of opportunities – understanding their roles, you’re more
Our values are based around helping – Lead in one of Westpac’s Employee Action
and will help you make an informed likely to discover what areas you’re
which is at the heart of what we do. Groups. It gives me the opportunity to be
career decision. drawn to.
involved in various events to educate and
They are: develop our youth.
How to apply
Helpful: Passionate about providing a
Applications for our 2023 programs My graduate experience
great customer experience
open in 2022.
Ethical: Trusted to do the right thing During the Graduate Program, I was able
Scan the QR code below to learn more. to rotate through various sectors within the
Leading change: Determined to make
bank, including Commercial Banking and
it better and be better
Marketing. This allowed me to try different
Performing: Accountable to get it done roles and gain valuable experience.
Simple: Inspired to keep it simple
and easy

74 75
BANKING, FINANCE & INSURANCE

ALUMNI SPOTLIGHT

Lia Zhang
Approachable | Optimistic | Determined
Bachelor of Business – Accounting
Who we are All streams feature learning from diverse
Bachelor of Business – Banking, Finance and Economics
leaders, situations and environments.
With almost 200 years’ history and
They include support and guidance
operations in 34 countries, we’re one of
from mentors, networks and peers.
the world’s most successful banks.
They also offer meaningful rotations and
We are reinventing the way we do projects, career coaching and social and
banking. Together with our community development events. Since graduating from Monash in 2019, Being part of the program was great.
of collaborative and innovative thinkers, I have completed the ANZ Graduate I was constantly encouraged to try new
Our internship programs Program and now work as an Analyst. things. I left work every day having learnt
we are committed to creating human-
centered solutions. Our paid, eight-week Summer Intern Program Much like university, there are so many something new – which made every single
also reflects our commercial diversity. incredible opportunities as a new day exciting.
That means responding faster to changing graduate, and it’s up to us to make the
customer requirements and focusing on By throwing yourself into new experiences, most of them! A word of advice
the things that matter. In doing so, we help you’ll get valuable real-world skills from
people achieve incredible things. day one while exploring a career with us. My career highlights As you near the end of your studies and
explore career options, remember that
What we value You may find yourself in Australia Retail Taking on the role of President of the 2019 ‘success’ does not depend on your ability
& Commercial Banking, Institutional, Graduate Social Committee provided me to secure a role at a specific company.
Our values are integrity, collaboration,
Regional Agribusiness or Finance and with so many development opportunities. It’s far more important to build self-
accountability, respect and excellence.
Technology. Whatever your stream, you’ll I gained skills in leadership and had the awareness and relationships. These skills
We’re committed to reflecting the be supported by your manager and team. chance to create a great grad culture within are valued in any industry – and at every
communities in which we operate. Our You’ll network with graduates and leaders my team. It was so fun and rewarding. stage of your career.
thriving, inclusive workplace encourages and develop vital workplace skills.
everyone to learn, grow and belong. Another highlight was securing a Job Self-awareness is about understanding
How to apply Shadow with ANZ Japan. It was amazing to yourself and your values, as this will give
At ANZ, you’ll enjoy voicing your opinions join their Tokyo office in December 2019. you clarity around where you want to
All our programs have the same simple
and turning your ideas into reality. As you go and how to get there. Being able to
application process. Rather than rely on
learn, you’ll develop leadership behaviours My graduate experience articulate why you do what you do is
CVs and uni grades, we want to see your
such as curiosity, connection, empathy very powerful.
creative thinking and adaptability.
and empowerment. I joined ANZ after attending one of their
During your online application, you’ll events on campus. I was able to find out Building relationships doesn’t have to
Our graduate programs be formal or daunting. It’s simply about
complete a game-based assessment, a more from past grads and the recruitment
To span our broad operations, we have personality quiz and a digital video interview. team first-hand. making time to understand the people you
six graduate program streams: Australian work with and meet professionally. This
Apply from mid-February to mid-March for The fact that ANZ offers a rotational will open your mind up to new ideas and
Business Transformation, Australia Retail &
our graduate program, or mid-July to mid- program really appealed to me as I was perspectives, which makes work much
Commercial Banking, Finance, Institutional,
August for an internship. still unsure about what I wanted to do. more meaningful.
Regional Agribusiness and Technology.
Or, to learn more, email our graduate team Their grad program prioritises breadth of
Our programs are designed to help you experience and learning, which made it a
at anzgraduaterecruitment@anz.com.
develop the skills to succeed in a fast- perfect fit.
paced, digital world.
76 77
TRAVEL & TOURISM

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


The tourism and travel industry DIGITAL MARKETING SPECIALIST SALES AND MARKETING MANAGER
covers leisure and business activities You’ll develop and implement innovative You’ll increase sales and manage
away from home. There are several digital marketing strategies that may include relationships across all trade channels. Your
important components, including: content creation, organic and paid search, role will also involve brand promotion in
and social media. media contexts and at events.
• Accommodation
• Transport
• Attractions CRM DATA ANALYST USER EXPERIENCE MANAGER
• Travel agents and tour operators You’ll collate and analyse information In this role, you’ll utilise qualitative and
from the consumer journey – deriving quantitative UX research techniques. This will
insights from data and delivering them inform your user interface decisions across
in a usable format. all brand platforms.

MARKETING ANALYST CAMPAIGN EXECUTIVE


You’ll analyse customer behaviours, collate This role involves overseeing consumer
business insights and complete competitor campaigns, creating media plans based on the
analyses. The trends revealed will inform budget and marketing goals of the company
your recommendations. and compiling post-campaign reports.

78 79
TRANSPORT & LOGISTICS

INDUSTRY OVERVIEW WHO COULD YOU BECOME?


The transport and logistics industry PRODUCT MANAGER DEMAND PLANNING ANALYST
is an integral part of delivering Your responsibilities will involve managing In this role, you’ll manage and maintain
goods from suppliers to customers. projects and the communication processes forecasts and inventory levels. You’ll
It requires efficient planning and for new product development. also support the sales and operations
planning process.
procurement.
Roles in this industry typically call
for strong skills in organisation,
PROCUREMENT MANAGER SOCIAL MEDIA AND CONTENT
leadership and evaluation.
You’ll develop comprehensive sourcing COORDINATOR
plans, negotiate local agreements and seek Here, you’ll lead the direction, execution
better ways to operate – while remaining and implementation of all digital content
on top of trends and market conditions that represents the brand, both internally
and externally.

featured
80 Industry overview
82 ANL

80 81
TRANSPORT & LOGISTICS

ALUMNI SPOTLIGHT

Kristen Richardson
Passionate | Collaborative | Creative
Bachelor of Psychology – Marketing and Management

Who we are Our graduate program I graduated from Monash in 2007 and
now I am Head of Communications and
My graduate experience
ANL Container Line is a progressive, Our graduate program immerses you in
Sustainability at ANL Container Line. I like working with companies that
Australian-based shipping company. We our business and processes. It provides
specialise in moving cargo from Australia real-world experience to develop your Marketing was the magic tool I used challenge the status quo – through growth,
to over 420 ports worldwide. skills across various departments – from to kickstart a global career. Roles will cultural change, or preparation for industry
trade analysis, shipping operations and continually evolve as skills, products wide challenges.
Headquartered in Melbourne, ANL is a
sales to marketing and communications. and technology change. Trade, So, when a recruitment agency
wholly owned subsidiary of the CMA CGM
however, will always occur. Marketing approached me to join ANL, it felt like
Group – the world’s third largest container Jumping in the deep end is what it’s all
influences these transactions and a good fit.
shipping line. about. In your first weeks, you’ll learn the
gives us the opportunity to use our
language of shipping – asking questions, ANL (as part of the CMA CGM Group)
skills across many industries.
What we value taking notes and absorbing as much as has around 110,000 staff, so there are
you can. heaps of opportunities. That said, I’m
Our culture is a mix of old and new. We’re My career highlights
a traditional business with passionate, long- We’ll then support you in your own focused on growing in marketing and
standing shipping enthusiasts. We also have project work, which may include brand As a shipping organisation, ANL has been communications. My next step is to
a new generation of multicultural, digitally development, event management, preparing for a significant global change in broaden my scope and influence to
focused change agents. trade analysis, commercial reporting or terms of environmental requirements. This optimise speed in the organisation.
campaign facilitation. presented a great marketing challenge, but
Together, we’re guiding our business a fantastic opportunity to deploy new skills A word of advice
through one of the biggest transformations Our business is also transforming – so and processes.
we’ll ever face. there’s always new opportunities. Many Look for a great manager – someone
graduates even stay on after they’ve Marketing has given me the ability to you want to learn from, and who you can
With higher regulation, increased help exchange real estate, distribute and
completed the program. Our current Chief develop a strong relationship with. Your first
environmental standards and a greater retail vehicles and manage transport,
Commercial Officer, a Monash graduate, manager is so important to your career!
pressure to maintain a top competitor logistics and shipping. Launching a 100%
did just that.
spot, you may think this creates negative e-commerce business unit has been a Also, keep an eye on the horizon. Set up
tension. But the opposite is true. How to apply career highlight. And it was profitable in less the best way forward for your career and
than a year — which I’m very proud of. organisation today.
Our ‘older hands’ are eager to adopt new Applications for our graduate program
technology. In so doing, they pass hard- open in October. To contact us at any
earned wisdom onto our younger staff. other time of the year, email
This exchange creates a really positive vibe. HR@anl.com.au and we’ll get in touch.

82 83
FROM THE PRESIDENTS
ABOUT MMSS

We want to encourage you to dream big.


That’s why our incredible Careers Book team
has put together a diverse collection of
alumni stories. To show you the vast potential
that a Monash Marketing degree offers – and
how it can propel you across various roles
and industries.
After all, it’s a big world out there. We hope
that our alumni stories will help you find
values that resonate with you and shine a
Nicola Heath Cleo Daniels light on careers that you can see yourself
one day thriving in.
We have seen the COVID-19 pandemic
The MMSS has been accelerate change in the marketing space.
This is an industry that, even in normal
dedicated to delivering circumstances, is constantly evolving to keep
outstanding opportunities up with consumer trends and technological
and experiences to our advancements.

members for over 50 years – The MMSS is here to support you. To help
give you a clearer picture of what to expect in
and this year is no different. the job market, we have updated many of our
We’re here to show you an alumni stories and featured new companies
that reflect these unprecedented times.
inkling of the possibilities
On top of it all, the MMSS is here to help
that await you. you maximise your student experience.
We are especially excited to see you at our
professional and social events as the world
emerges from lockdowns.
For professional development and to deepen
your insights into the marketing industry, join
featured our networking opportunities. To make new
85 From the Presidents friends and build connections, don’t miss
86 Who we are our fabulous social events. Do follow us on
88 Corporate Cocktails our social media to stay updated on what’s
89 Careers with Peers coming up!
90 Industry Insights The MMSS cannot wait to see you soon!
91 MMSS Online Events
Cleo Daniels and Nicola Heath
92 Graduate Year Planner 2022 MMSS Caulfield and Clayton Presidents
94 Closing Address
84 85
WHO WE ARE

YOUR FUTURE How can you get involved?

STARTS HERE Come to MMSS events Become an MMSS member Join the MMSS committee
MMSS events are open to all students across a When you become an MMSS member, We have two committees – Clayton and Caulfield. All
MMSS is one of the largest range of faculties – whether you’re a member you’ll enjoy: MMSS members are eligible to apply for a committee
societies at Monash University. or not. This includes Business and Economics, position, where you will get the chance to:
With a presence at both Caulfield • Early bird and discounted tickets to our
Arts and Design, Education, Science and more.
popular events • Develop even deeper relationships with industry,
and Clayton, we aim to help
Our events offer rare opportunities for you to: • Exclusive masterclasses, workshops and alumni and staff
you develop your professional
self and make lifelong memories • Develop your networking skills and establish career opportunities • Help shape events, such as the Annual MMSS Ball,
industry connections • Exposure to our large network (and with Careers with Peers and Corporate Cocktails
along the way.
• Learn about the many sectors, companies it, the hidden job market) • Boost your leadership, communication, management
Whether online or in person, and roles open to marketing graduates • Industry insights and partner offers via and budgeting skills
you’ll be able to form industry the MMSS newsletter • Support MMSS members and event attendees
• Connect with the MMSS community and
connections, refine your personal
other Monash students • Access to free online professional and • Create your own initiatives to help grow MMSS
brand – and enter the workforce social events in new ways
• Discover graduate programs and internships
with confidence.
with top-tier brands

Stay in touch MMSS website Get social with MMSS


To learn more about MMSS and how you can
get involved, please email us or scan the
QR code to the right:
MMSS Caulfield: club.mmss@monsu.org
MMSS Clayton: mmss@monashclubs.org

86 87
CORPORATE COCKTAILS CAREERS WITH PEERS

Deloitte, Kraft Heinz and


Nine. These are just some
of the 30+ big brand
names we’ve hosted at
Corporate Cocktails.
A not-to-be-missed
MMSS event, this is
your chance to connect
with leading industry
professionals and plant
the seeds to your future.

Ready to sip on a nice cold drink while


meeting industry professionals who
mingle be inspired learn have been in your shoes? identify
A relaxed and casual event, Careers Identify the industries and
“I was able to raise my “I walked into the event “By attending with Peers will expose you to real organisations you’re most
profile when mingling as an HR management Corporate Cocktails, attracted to.
with representatives major and walked out I was able to learn about stories and career possibilities with
from top organisations. as a marketing major! I opportunities, such some of the world’s leading brands.
Also, listening to the
team from Nature
was so inspired by the
unique career journeys
as graduate programs
and internships. I never engage
Research piqued my and life experiences of thought I would have
interest in market those professionals.” participated in the Engage with Monash alumni and
research. I decided to L’Oréal Brandstorm learn about their insights, career
contact them after the Cleo Daniels Competition!” advice and personal stories.
event, and subsequently
Eliza Oliphant
got a casual position!”

Elizabeth Heitmeyer
network
Network with innovative,
driven industry professionals.

And a bonus? master


We often invite a professional photographer to cover this event. Get tips on how to master
This gives you the chance to get a complimentary high-quality recruitment processes in a
headshot to finesse your LinkedIn profile. range of industries.

88 89
INDUSTRY INSIGHTS MMSS ONLINE EVENTS

Laptops, webcams, action!


Since 2020, we’ve introduced a whole new type of event in the MMSS
calendar – our online Professional and Social event series. Born out
of COVID-19 necessity, these events will continue to run in 2022 and
beyond as a complement to our in-person gatherings.
Virtual, free and all from the comfort of your own home.

Through Industry Insights,


you’ll get to hear from a panel
Become a pro. We’re hosting
of highly respected marketing
masterclasses on everything from
professionals. A great way to cover letters and resumes to graduate
explore and learn about possible discover MASTER applications and LinkedIn profiles.
careers in different sectors. “I discovered more about market
research, an area I had a false stereotype All in collaboration with the Monash
of and would have never otherwise Graduate Development Team.
explored!”
Nicola Heath
Wondering where your marketing
resilience degree can take you? Join a Q&A with
“Through hearing first-hand experiences,
CHAT Kraft Heinz panellists to gain insights
I learned how professionals overcame from real industry professionals.
various workplace challenges.”
Charles Perelini

employability Looking to meet people and have fun –


“I was able to learn what skills and without leaving home? We host a range
attributes are important for employability CONNECT of game and trivia nights to keep you
in different marketing industries.” entertained and connected.
Jenny Woang

careers
“My eyes were opened to the different
professional roles and industries my
degree could lead me to.”
Mika Hurrell

90 91
WHERE WE ARE IN THE GRADUATE YEAR

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Grad intake
induction

1st peak grad program


applications open

Careers Grad assessment


fairs period

Internship
applications open

2nd peak grad program


applications open

Entry-level role
applications open

Virtual
internships

This is a general guide to the typical graduate and internship intake periods.
For specific dates, visit the company of interest.

92 93
CLOSING ADDRESS

Produced independently
by our MMSS Careers
Book team, this publication
exemplifies the calibre of our
students and alumni. ACKNOWLEDGEMENTS

Publications Director
Jenny Woang
Our alumni illustrate the diverse Looking ahead, I encourage you to make the
paths available to Monash marketing most of the knowledge and insights you learn Publications Officer
graduates throughout their careers. while at Monash and to attend MMSS events Mika Hurrell
They also demonstrate the importance when they resume. Building a network will
of proactively seeking opportunities. offer you a distinct advantage, whatever your Careers Book Team
career goals. Cleo Daniels
The Department of Marketing aims to Charles Perelini
prepare you for more than your first To build real-world experience, you can Nicola Heath
job. We equip you with the skills you turn to our Marketing Internship unit and
need to succeed in an ever-changing the Australian Consumer and Retail Studies Professional editing
future – skills like initiative, creativity, (ACRS) research unit. Refresh Marketing
critical thinking and ethical action.
As you near the end of your bachelor’s Design
The last two years were the most degree, you may also want to explore further Iconography
challenging in my academic career yet. study options, such as an honours degree.
I know that all of you have had your This will equip you with the skills you need to Printing
own personal challenges, including pursue a career in research – and could be Southern Impact
disruption to your studies. We also your gateway to a PhD.
had to either cancel or reimagine most
Enjoy the rest of your time at Monash, and
of the networking events that are
please stay connected with your peers and
special to our marketing students and
the Department via the Monash Alumni
the MMSS.
network after you graduate.
However, I have been heartened by
Wishing you all the best.
the way my staff adapted to delivering
classes online, and the way our Professor Peter Danaher
students rose to the challenges of Head of the Department of Marketing Monash
remote learning. Business School
The Marketing Department has
been fortunate enough to retain
all its domestic students – and
has lost only a small number of
international students. Thanks for
‘staying the course’.
94 95

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