BTEC Higher National Diploma in Business

Unit 20: Organisational Behaviour

Unit Code / Level / Credit Value A/618/5064/ Level 5/ 15 credits

Unit Number and Title Unit 20 Organisational Behaviour

Academic Year Sept 2022- Aug 2023

Unit Leader Rahim Mosahab

Unit Tutor Bernadett Thuroczy, Bismark Akoi, Cynthia

Poyton, Frank Kaytu, Omar Kolley, Rahim
Mosahab, Sanaul Mallick

Assignment Title The interface between human behaviour and

the organisation at the individual, work group
and organisational levels.

Issue Date Monday, 30th January 2023

Submission Dates and time deadline:

Formative submission Sunday, 12th March 2023. 23:59
Sunday, 26th March 2023. 23:59
Summative submission
Student Declaration
This is to confirm that this submission is my own work, produced without any
external help except acceptable support from my lecturer. It has not been copied
from any other person’s work (published or unpublished) and has not previously
been submitted for assessment either at GBS or elsewhere. I confirm that I have
read and understood the ‘GBS Academic Good Practice and Academic Misconduct:
Policy and Procedure’ available on Moodle.
I confirm I have read and understood the above Student Declaration.
Student Name (print)
Signature
Date
BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
Submission format Activity A

The submission format is in the form of a business Report. The report should be written
in a concise style. You are required to make use of headings, paragraphs, and
subsections as appropriate. All work must be supported with research and referenced
using the Harvard referencing system. You will need to provide a bibliography using the
Harvard referencing system. Inaccurate use of referencing may lead to issues of
plagiarism if not applied correctly.

Use the following format for your assignment:

 Use a cover page, Title Page, Contents’ page for the report.
 The main body of the report should be concise and formal academic style.
 Use 1.5 spacing and Times New Roman/ Arial font size 12.
 Use headings, paragraphs, and subsections as appropriate.
 Support your work with in-text citations, sources of statistics, and any kind of
information.
 Provide Conclusion, evaluation, and recommendation.
 Use Appendices (if any)
 Using the Harvard Referencing Style provide a list of references for all citations
and sources in the content of your assignment.
 Respect the word limit of, Section 1 (2000 words) and Section 2 (1500 words),
3,500 words in total (+/- 10%) excluding the cover page, contents page, list of
references and appendices, although you will not be penalised for exceeding the
total word limit.

Note:

To assure a clear indication of the unit number, title your name, and declaration, attach
the completed front page of this assignment brief to your work for assignment
submission.

Unit Learning Outcomes

LO1 Reflect on own personality and perceptions to understand how individual difference
informs and influences management approaches.
BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
LO2 Apply content and process theories of motivation to create and maintain an
effective workforce

Transferable skills and competencies developed

 Understanding concepts, theories, organisational behaviour techniques, and

culture's influence.
 Understanding and predicting the behaviour of individuals in the workplace and
developing practical solutions.
 Applying organisational behaviours techniques, tactics, and strategies to engage
individuals and teams with the job and the organisation to enhance productivity
and performance.

Vocational scenario and Assignment activity (A)

You and some other business graduates have recently joined the HR department in a
reputable UK firm. To evaluate your skills and suitability for the Assistant HR Manager
position, you are given a trial period for the organisation to decide whether you are a
good fit. You will be employed subject to the satisfactory completion of this period. For
this purpose, you need to produce a report for the Board of Directors focusing on self-
knowledge, self-analysis, and how to apply the concepts, theories, and techniques of
organisational behaviour to create such an organisational culture and atmosphere that
engage the employees with their job and organisation resulting in enhanced
organisational performance.

As part of your assignment, you will: Assess, reflect, and challenge your own
personality.

You are to record what you do and use the information gathered to reflect on your
contribution, how you would adapt and make justified improvements for yourself, and in
creating an effective workforce. This reflective piece of writing is your first contribution to
that training, where you are allowed to use “I” and “me”. The reflective report should
include the following:

Introduction:

 Focusing on the topic, explain to your readers why the considerations around
organisational behaviours are so relevant within the current business
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Unit 20: Organisational Behaviour
atmosphere. Include as many relevant and current aspects as you possibly can.

Personality:

 A brief overview of your chosen organisation’s existing culture, assess how your
personality would fit into it, and if it would positively or negatively affect
management approaches and company performance.
 In terms of adding value to the set-up of managerial relationships, reflect on your
personality and perceptions in terms of your own performance.

Perceptions:

 Critical evaluation of your own perceptions of the company's politics, power

distribution, motivational strategy, and communication with examples. How could
your personal traits and perspectives be adapted to the above organisational
factors in a way that would improve employee motivation and effectiveness?

Another part of your assignment and using motivational theories and their application,
you will apply, critically assess, and adapt personal perspectives, and will:

 Argue on the application of behavioural motivational theories and techniques, with

relevant examples. Make sure that your evaluation is reflective focusing on the
concepts and application of the models suitable for the chosen organisation.
 Critically assess how the implementation of content and process theories of
motivation impact the employees’ enhanced individual motivation and team
effectiveness.
 Justify how the adaptation of personal perspectives and attributes can impact
employees’ efficiency.

Submission format Activity B

For this part of the assignment, you need to create a PowerPoint format with 15 to 20
rich content slides along with the speaker notes that will be in the form of a group
presentation. You should form a group of 3 or 4, who will work together to complete this
task.

This must be prepared and presented in the class in the form of combined slides
BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
in a way that each student presents for 5 to 10 minutes. The presentation will be
recorded either directly in the module or uploaded to the assignment of everyone.

This can be done by dragging and dropping the saved PPT into your write-up or
uploading it in your assignment (on the Insert menu of MS word, click Object and the
Create from File tab, Browse and Select your saved PPT and insert it).

Unit Learning Outcomes

LO3 Participate in a group team activity for a given business situation to demonstrate
effective team skills.

LO4 Examine how power, politics and culture can be used to influence employee
behaviour and accomplish organisational goals.

Transferable skills and competencies developed

 Verbal Communication skills

 IT skills
 Networking skills
 Reasoning and analytical skills
 Intra-personal skills: plan priorities, self-management, independent learning
 Critical thinking / analysis

Vocational scenario and assignment activity (B)

As a prospected Assistant HR Manager, you have been asked to present the Power
point Presentation to explore different types of organisational teams, team dynamics,
and teamwork as well as examining the influence of power, politics, and culture,
examine, evaluate, and provide justified recommendations on teamwork, culture, and
efficiency within the organisation.

You need to contribute to the teamworking, explore the group behaviour, reflect on, and
revise personal contributions to effective teamworking, and make justified
recommendations for individual improvement, which include:

 Discussion and analysis of the individual’s contribution to teamwork using real-life

examples of various business situations.
 For the effective team working, identifying the importance of group behaviour and
BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
team theory.
 An evaluation of your own contribution and how the above-mentioned theories
influence behaviours within teams shaping the dynamics for effective teamwork.
 Revise your own contribution to the teamwork and provide recommendations for
future improvement.
 Critically analyse and discuss the influence of power, politics and culture within
your chosen company and further evaluate the development of cooperation within
an effective team.
 Provide justified recommendations on using those effectively in terms of
achieving individual and organisational goals.

Recommended Resources

Please note that the resources listed are examples for you to use as a starting
point in your research – the list is not definitive

Textbooks

BROOKS, I. (2018) Organisational Behaviour: Individuals, Groups and Organisation. 5th

Ed. Harlow: Pearson.

BUCHANAN, D. and HUCZYNSKI, A. (2019) Organizational Behaviour. 10th Ed.

Harlow: Pearson.

MULLINS, L. J. (2019) Organisational Behaviour in the Workplace. 12th Ed. Harlow:

Pearson.

WILSON, F. M. (2018) Organizational Behaviour and Work: A Critical Introduction. 5th

Ed. Oxford: Oxford University Press.

Websites

www.businessballs.com Business Balls

Organisational Culture

(Articles)

www.hrzone.com HR Zone

Lead – Culture
BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
(Articles)

www.managementstudyguide.com Management Study Guide

Library – Organisational Behaviour

(General Reference)

www.managementtoday.co.uk Management Today

Leadership Lessons

(Articles)

Links

This unit links to the following related units:

Unit 4: Leadership and Management

Unit 24: Understanding and Leading Change Unit 25: Global Business Environment

Unit 46: Developing Individuals, Teams and Organisations

BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
Learning Outcomes and Assessment Criteria
Pass Merit Distinction
LO1 Reflect on own personality and perceptions to understand
how individual difference informs and influences management
approaches
LO1 and LO2
D1 Adapt personal
P1 Assess own personality traits M1 Challenge own perspectives, traits
and attributes in terms of them perspectives and individual and attributes to
having a positive or negative effect traits and attributes to justify improvements
on management approaches and influence and improve that influence and
company performance. managerial relationships. enhance employee
motivation and
P2 Reflect on the value and create an effective
importance of personality and workforce.
perception for effective
managerial relationships.

LO2 Apply content and process theories of motivation to create

and maintain an effective workforce
P3 Apply content and process M2 Critically assess the
theories of motivation for extent that employee
enhancing and maintaining an motivation can be enhanced
effective organisational and maintained by practical
workforce, providing specific application of content and
examples. process theories of
motivation.
LO3 Participate in a group team activity for a given business
situation to demonstrate effective team skills
P4 Contribute to the M3 Reflect on personal D2 Revise personal
creation and management contribution to group contribution and skills
of effective teamworking in behaviour and dynamics in for effective teams to
a given business situation. the creation and make justified
management of effective recommendations for
teamworking. own improvement.
P5 Explore the relevance of group
behaviour and team theory in the
creation and
management of effective
teamworking.
LO4 Examine how power, politics and culture can be used
to influence employee behaviour and accomplish
organisational goals.
BTEC Higher National Diploma in Business
Unit 20: Organisational Behaviour
P6 Examine how the operation of M4 Evaluate how the D3 Make justified
power, politics and culture in an operation of power, recommendations on
organisation affect employee politics and culture affect how power, politics
behaviour and the employee behaviour and the and culture can be
accomplishment of organisational accomplishment of used effectively to
goals. organisational goals. influence and direct
employee behaviour
towards the
accomplishment of
organisational goals.