Be SCAM savvy!

Have you ever received a message and felt that something is not quite right?
Online fraudsters always look for opportunities to get your personal information.
Your safety remains our priority, so we’ve prepared a few quick tips to help you to stay alert online.

QUICK TIPS STAY ALERT

BEWARE of emails & SMS’s from TFG asking for your personal
•  1. NONE of our employees should EVER prompt you to pay your
and/or banking details account from their personal WhatsApp profile as we use a
business verified WhatsApp account to communicate with you.
ALWAYS ensure you have the correct, verified BANKING DETAILS
• 
for TFG when making payments. Here is a list of safe ways to pay: 2. WE WILL NEVER ask you to donate to any cause using your
https://bit.ly/2vSIB6w TFG Account.

NEVER share your TFG store card CVV or One Time PIN (OTP)
•  3. OUR OFFICIAL EMAILS WILL NOT REQUEST your banking
that you received from us with anyone or personal details. If we do send an attachment in an official
email it will never be zipped or end with .exe.
• DON’T reply to SMS’s or Emails from TFG, if something does not
look right 4. LOOK OUT FOR FAKE WEBSITES pretending to be a TFG
brand selling items such as medical masks and gloves. None of
ALERT our TFG Fraud Line immediately if you receive any
•  our sites currently offer this so if you find it, it’s definitely fake.
suspicious messages or emails pertaining to your TFG Account
Card on the details below

Should you suspect that your identity has been compromised, apply immediately for a free Protective Registration listing with Southern Africa Fraud
Prevention Service (SAFPS). This service alerts SAFPS members, which includes banks and credit providers, that your identity has been compromised and
that additional care needs to be taken to confirm that they are transacting with the legitimate identity holder. Consumers wanting to apply for a Protective
Registration can contact SAFPS at protection@safps.org.za web page www.safps.org.za

CONTACT INFO
Report any suspicious
communication to the Call: 021 938 7415 Email: Forensicdept@tfg.co.za
TFG Fraud line: