Professional Documents
Culture Documents
Final Research Report
Final Research Report
Miles C. Davis
May 1, 2023
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Why did you choose to attend a particular university or college? Selecting a university is
a significant decision in many people’s lives and can be challenging for many, including
veterans. Understanding why veterans participate in higher education will frame educators,
administrators, and policymakers' efforts to support these students. Many veterans attend CSU,
so discovering why they attend helps CSU serve them. CSU and other schools can reference this
research to increase veterans’ participation in higher education and create a supportive and
Problem Statement
Veterans’ unique experiences and needs may impact their decision to enroll in higher
including full tuition and fees of a public, in-state institution, housing allowance, and a yearly
book stipend (U. S. Department of Veterans Affairs, 2022). The benefits provide veterans the
Labor, n.d.), and higher education is a viable option for these individuals after their service.
Despite the Post 9/11 G. I. Bill’s educational benefits, the U.S. Department of Veterans Affairs
(2010) National Survey revealed that only 37% of veterans used them. This is unnerving because
many veterans enlist for these benefits (DiRamio et al., 2008). The statistic suggests a need to
explore the decisions and motivations of student veterans regarding their participation in higher
education.
Recent research on student veterans examines the Post 9/11 G. I. Bill (Zhang, 2018) and its
educational benefits (Barr, 2016), individual characteristics, and their transition (Ackerman, et
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al., 2009), more so than what initiated their enrollment. Exploring the motivations and decisions
of veterans to pursue higher education addresses gaps in the literature that may provide insight
Exploring veterans’ motivation to attend higher education is relevant for veterans seeking
higher education, educators, administrators, institutions, and civilian and military leadership. The
findings may help higher education institutions modify their approach to student veterans to
create a conducive environment. Furthermore, leadership may gain insight into service members’
Literature Review
The literature review revolved around college choice, campus support services, military-
friendly schools, and academic motivation. The review contextualizes veterans’ motivation to
attend higher education, describes the educational landscape for veterans, and provides data
College/University Choice
The literature suggests that convenience and affordability are strongly associated with
undergraduates cited location as a main reason for selecting their school and just over half of
student veterans claimed affordability as another reason. Veterans consider how the college
environment fits in with other aspects of their lives during the selection process (Hamrick &
Rumann, 2013). Durdella and Kim (2012) suggest that financial aid influences a veteran's
decision to apply and enroll in a school more so than any other factor. A veteran’s likelihood
of attending higher education increases when they are aware of and know how to apply for
financial benefits (Callahan & Jarret, 2014). Furthermore, student veterans pursue higher
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education to change careers rather than to advance in their current careers (Callahan & Jarret,
2014).
Ackerman et al. (2009) provided five principles for how institutions can help student
veterans. Three of those principles that are relevant to this study are support services specifically
designed to meet veterans’ needs, implementation of policies and programs that are sensitive to
veterans’ needs, and sharing best practices, ideas, and research to promote the academic success
of student veterans (Ackerman et al., 2009). Support services like a dedicated veterans center
facilitate equitable educational experiences for learners by meeting their needs (Poppen et al.,
In some cases, student veterans are unaware of campus support services (Ackerman et al.,
2009). It then becomes the educator's responsibility to connect the student to the applicable
service (Callahan & Jarret, 2014). Educators are a key source of support for veterans, especially
if they are connected to the military in some way (Rumann et al., 2011). Academic assistance
like tutoring helps veterans succeed. Career services like networking events and resume-building
inclusive, learning environment. School may be a new environment and source of anxiety, but a
concerted effort to support student veterans will likely comfort them. Higher education provides
a broad framework for support, but the intricacies and complexities of the student are often
Military-Friendly Campuses
Military, and Military Families on Campus” (see Appendix A). These were steps designed to aid
the successful transition, experience, and professional development of student veterans (Baker,
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2013). Many schools can enact these steps because they revolve around a healthy and supportive
culture and normative standards rather than facility renovations or curricula modification
(Dillard & Yu, 2016). Adopting these steps develops the image of a military-friendly school
which Brown and Gross (2011) provide the criteria (see Appendix B) for. Being marked as
military-friendly sends a message to veterans that the school is committed to them, which may
Academic Motivation
explains why people think and behave as they do (Weiner, 1992, as cited in Wlodkowski &
Ginsberg, 2017) and is a process that gives behavior energy and direction (Reeve, 2009, as
cited in Wlodkowski & Ginsberg, 2017. In the context of the study, academic motivation is the
Brown and Gross (2011) summarize student veterans as serious, goal-oriented, and
motivated who focus on career development while in school and intend to return and apply
their acquired knowledge and skills to their home community. Many veterans turn to higher
education to improve their employability, expand their knowledge and skills, and achieve their
career goals (Heineman, 2016). Jones (2013, as cited in Oberweis & Bradford, 2017) found
that veterans attend higher education to use their educational benefits, and Elliot et al. (2011,
Literature Gaps
Limited research discusses veterans’ motivation to attend higher education. With the
financial benefits that the Post 9-11 G. I. Bill provides, it makes sense to assume that most if
not all veterans would use them. This is not the case which necessitates the exploration of
Purpose Statement
The purpose of the study was to explore why veterans attend CSU to discover trends
regarding veterans’ participation in higher education. The research aimed to answer a central
research question with two sub-questions. Main research question: What motivates veterans to
attend higher education? Sub-questions: What factors led to choosing CSU? How does military
Methodology
The research was grounded in a basic qualitative design to gain insight into why veterans
attend CSU because each veteran’s academic motivation and decision to attend CSU is unique
which supports the exploratory nature of a qualitative design (Creswell & Creswell, 2023). The
Recruitment
recruitment involves identifying participants who are readily available and eligible (Emerson,
2015), of which I already knew three eligible participants. Other participants were recruited via
(Emerson, 2015). To access potential participants as part of the snowball recruitment process, I
communicated with a gatekeeper who connected me with two referrals. A gatekeeper permits
research to occur either by providing access to participants at a research site or both (Creswell &
Creswell, 2023). I provided information about the study and interview to the gatekeeper (see
Appendix C) who relayed the information to his referrals. Once the gatekeeper’s referrals
declared their willingness to participate and interest in discussing with me, I contacted them
directly.
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Participants
The informed consent process included several important action items. I explained the
purpose of my study, research questions, and the interview process, including the number of
questions, expected duration, and a general idea of the questions that will I ask to each
participant. I ensured participants that the data would be anonymous and destroyed after the
research. I reminded participants that participation is voluntary and that they may withdraw from
the study at any point. Lastly, I provided everyone with the consent form (see Appendix D) to
Table 1 illustrates the characteristics of the participants. Pseudonyms were used to ensure
confidentiality.
Table 1
Participants
Identifier Military Branch Occupation Gender
Eric USMC Infantry M
Thor USMC Infantry M
Derek USMC Infantry M
Jake USMC Infantry M
Van ARMY Infantry M
Instrumentation
participant. The interview consisted of somewhat structured questions while providing the
flexibility to adapt during the interview based on a participant's responses (Laurie & Jensen,
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2017). The interview protocol (see Appendix E) was developed intentionally with the research
making process to attend CSU. The overarching ideas of the interview are a veteran’s academic
motivation, whether military service impacts academic motivation, and a veteran’s decision to
attend CSU.
Mutual trust and rapport existed between me and the participants I already knew which
Huberman and Miles (2005, as cited in DiRamio et al., 2008) believe helps ensure validity in
interviews. To develop trust with the other participants, I engaged in a friendly dialogue before
the interview. The interview protocol followed Creswell & Creswell’s (2023) adapted sample. I
created open-ended questions that were related to the main ideas to allow the participants to
Data Collection
Five interviews were conducted in person at the CSU Recreation Center. The participants
chose the recreation center likely because it is where I met them, and they are familiar with the
location. It was important to me to allow the participants to select the interview site so that it was
a natural and comfortable setting for them to genuinely express themselves. Each interview was
about 15-20 minutes, although the duration depended on the participants’ length of responses and
involvement.
I began the interview with simpler questions to ease the participant into the interview
before asking more intricate questions. For example, I asked, ‘What military branch did you
serve in and for how long, and what motivated you to attend school?’ As the interview
progressed, I asked questions like ‘What value do you associate higher education with, and how
did your military experience impact your academic motivation?’ I recorded each interview on
my iPhone through the voice memos application because it was convenient and user-friendly. As
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participants replied, I probed and mirrored to build rapport, provoke explanations, and ensure
mutual understanding. Furthermore, I wrote notes in the margins of the interview but otherwise
Data Analysis
Qualitative data analysis occurs simultaneously with the data collection and the write-up
of the findings (Creswell & Creswell, 2023). I used thematic analysis to draw inferences from
the data and progressed from a description to an interpretation of the data (Braun & Clark, 2006).
I transcribed, reviewed, coded, and identified themes to theorize the broader meanings of the
Interviews were transcribed manually, with assistance from the Microsoft dictate feature.
The dictate feature occasionally made mistakes, which I then corrected. I cleaned the data by
removing verbiage like ‘um’ and searching for inconsistencies. After I transcribed the data, I
checked it against the original recording for accuracy. The transcription was sent to each
participant to clarify or modify as necessary. Then, I coded the text and used Microsoft Excel to
help me organize the data. I created codes from the themes that I identified from my initial
review of the transcription. I created a spreadsheet with columns for the interview questions,
responses, and codes. I copied phrases or words from a participant's response and placed them
into the relevant code column. Each response was reviewed to appropriately code it, which was
then added to an Excel column. The ability to sort the text by codes made it easier to identify
themes. Thematic analysis generated five themes that appeared from the interviews.
Data Verification
Member checking validated the findings by taking major findings or specific themes back
to participants and allowing them to confirm or refute my interpretation of the data (Creswell &
Creswell, 2023). I applied member checking to ensure my interpretation accurately reflected the
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Results
Thematic analysis revealed five themes: education for a better quality of life, free
motivation. The first themes answer the main research question, “What motivates veterans to
attend higher education?” The themes of convenience and academic reputation answer the sub-
question of “What factors led to choosing CSU?” The final theme which was military service
increased academic motivation answers the research question of “How did military experience
Every participant believed that a college degree would improve their quality of life. For
example, Eric stated, “The profession I want requires a degree, so I need education to be
employed and live the life I want.” Similarly, Thor emphasized the significance of higher
education “for better employment prospects, financial security, and as a stepping stone to a
physician assistant master’s program.” Van attended higher education “for a better life, better-
paying job, and freedom.” Along the quality-of-life theme, Derek and Jake claimed family
want to raise a family, and generally speaking greater education results in greater
Participants believe that attending higher education will improve their lives and their
family’s lives through greater employment prospects, financial security, well-being, and
seamless integration into society, ultimately improving their quality of life. Education was
Four participants were using the G. I. Bill, and one participant was using another source
of funding provided by Veterans Affairs that he was eligible for to conserve the G. I. Bill for
graduate school. Participants’ financial benefits eligibility had a tremendous impact on their
attendance. Eric, Van, and Derek would not have enrolled in school if they had to pay for it.
They expressed that they would learn a trade, remain in the military, or attend a cheaper
institution, like a community college. For example, Van declared “If college wasn’t free, I would
probably attend a community college in my hometown, in Virginia, or remain in the Army.” Eric
agreed by saying, “I would not pay out of my pocket for school. I would rather learn a trade like
carpentry or welding.”
Thor, on the other hand, would have participated in higher education even if he had to
pay for it, but the G. I. Bill provides him with financial freedom. He said, “I would’ve enrolled
regardless of whether I had the GI Bill or not, but the financial assistance has allowed me to
work less during school and be a better student.” The eligibility of financial benefits available to
participants enhanced the appeal of higher education and increased their likelihood to enroll.
Rising costs of formal education are a significant barrier and financial assistance is a critical
provided financial assistance encourages veterans to take advantage of it and enroll in higher
education.
Theme 3: Convenience
Participants reported that accessibility and physical location played a large role in their
attendance. Eric, Thor, and Derek grew up in Colorado, so CSU was a natural and comfortable
environment for them. Eric transferred to CSU from a school in Arkansas because CSU is close
to home, and his brother is nearby. He shared, “I was born in Denver, my brother lives in
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Denver, and I wanted to move home.” Derek cited that proximity to home, convenience,
established friends and familiarity with Fort Collins influenced his decision to attend CSU.
Proximity to home and familiarity with Fort Collins and the greater Denver area
influenced participants’ decision to attend CSU. It appeared that veterans’ participation in higher
Another common factor that arose regarding participants' decision to attend CSU was the
perceived quality of education. Participants valued the positive academic reputation associated
with CSU. The prestige of the programs that participants were interested in repeatedly emerged
as a factor that drove students to CSU. Jake selected CSU over other schools because the health
and exercise science (HES) program is one of the best in the country. Part of Eric’s decision to
transfer to CSU was for better opportunities in fish and wildlife biology, as he mentioned “CSU
provided better opportunities for fish and wildlife and the degree program meets many
requirements for veterinary school.” The biomedical sciences program attracted Thor to CSU for
its program and its ability to prepare him accordingly. Thor remarked, “I largely chose CSU
because of their biomedical sciences program. It is a competitive and complete program that
sets me up to become a physician’s assistant.” Lastly, Derek is interested in the fine arts and
commented that the school’s high reputation for graphic design influenced his decision.
The value that participants attributed to higher education stemmed from its ability to
improve their future, either increasing their chances of getting hired or positioning them for
continuing education. Earning a degree from a respected university prepares veterans for a
Participants discussed how their military service contributed to their academic motivation
in one way or another. Derek, Eric, and Van were burned out from the military and saw higher
education as an alternative. Derek stated, “I was very unsatisfied with life in the military for one
reason or another and had to find something else to do and I was always interested in art.”
Similar comments were made by Van who said, “I was burned out from the grind and wanted to
explore my interests like archeology on my own time and enjoy freedom.” Jake shared a slightly
different perspective, “So many ups and downs in my military service. The skills and knowledge
I acquired from military occupational specialty do not favorably transfer to the civilian world.”
Jake’s military service motivated him to pursue higher education to acquire transferable skills
and knowledge.
Surprisingly, three participants attributed their degree choice to their military training and
education. For Eric, a specialized military course (assault climbers course) grew his interest and
passion for the outdoors. Consequently, he chose to study fish and wildlife biology. Likewise, for
Thor, the military tactical trauma training that he received sparked his interest in pre-medicine,
“Some of my military training influenced my decision to study pre-med, namely the combat
medic training.” Van participated in an archaeology dig excavating missing service members’
bones during a duty assignment. It was his first exposure to archaeology, and it grew on him
For some, dissatisfaction pulled them towards higher education as an alternative, while at the
Discussion
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This section discusses the results, implications, limitations, and recommendations of the
study. Attention is directed at how the findings answer the research questions, connect to the
The results answered the research questions, and for the most part, I was not surprised
because of the current literature. However, academic reputation influencing veterans to attend
CSU, and the relationship between military training and education and academic interests
surprised me. I did not come across these themes in the literature about veterans’ college choices
and participation in higher education. Participants were motivated to attend school because of the
outcomes associated with a bachelor's or higher degree and that it was free. Participants attended
CSU because it was convenient, and their academic interests aligned with the credibility of
relevant programs. Participants’ military experience increased their academic motivation, and for
The results align with previous findings from the existing literature. Convenience and
location as primary factors of a veteran’s college choice support Radford’s (2011) statistic that
79 percent of military-connected undergraduates select a school because of its location. The fact
that affordability encouraged participation in formal education reinforces Durdella and Kim’s
(2012) suggestion that financial aid influences a veteran's enrollment. Not only does the receipt
of financial assistance pay for school, but it also allows veterans to work at their own pace and
control their lives. The G. I. Bill and similar legislation allow veterans to explore new directions
in their life outside of the military which connects to the idea that education is a means for a
better life. Quality of life was interpreted differently among the participants. Some participants
described the quality of life as financial security, while others interpreted it as personal freedom.
This may be a result of each participant’s current situation. Employment prospects as the
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motivation to attend higher education support Callahan and Jarrett's (2014) declaration that
veterans seek a degree to change careers and explore a different profession. The lack of attention
to veteran support services echoes Ackerman et al (2009) finding that some veterans are unaware
of such services. The current literature does not emphasize academic reputation as a factor in
veterans' college choices nor is there extensive research on the relationship between military
experience and academic motivation. These findings can inform schools to direct energy and
Implications
The findings raise awareness of why veterans attend CSU and add to the literature on
the literature on student veterans discusses the transition period and ‘military-friendly’ services
about their participation. However, these factors were not as significant as affordability, quality
of life, convenience, academics, and military training and education. To attract and retain student
veterans CSU should promote financial benefits that veterans are eligible for, like the G. I. Bill,
and exclusive scholarships. The value of academic reputation suggests that CSU should maintain
the quantity and quality of degree programs. For convenience, schools can emphasize online
learning to make education more accessible, but there is not much to do about the physical
location and proximity to home. CSU’s reputation relies on academic excellence, so CSU should
admit students and hire faculty of high caliber. Lastly, participants were drawn to academic
programs that they experienced in the military which tended to be experiential. Schools may
consider emphasizing programs that align with military training and education to generate
Limitations
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The study was limited by a small sample size and lack of representation. The similarity of
participants may have skewed the results. Female student veterans or those with different
occupational backgrounds may have different perspectives, motivations, and reasons to attend
CSU. Future research should include a larger and more diverse sample population by using
Future Research
Two recommendations for future research are exploring the connection between military
service and academic motivation and the value of higher education from a veteran’s perspective.
experiences. These lines of research may help educators and institutions meet the needs of
student veterans and provide insights into their educational perceptions, challenges, and
opportunities.
Conclusion
Higher education provides many benefits and garnering participation among veterans is a
way to express gratitude for their service. Veterans attended higher education for quality-of-life
purposes and the fact that it was free. Veterans chose CSU because it was convenient and met
their academic interests and expectations. Lastly, veterans’ military experiences pulled them
towards higher education as an opportunity to pursue personal and professional interests that
were cultivated during their service. The research provides a snapshot to reference when
References
Ackerman, R., DiRamio, D., & Mitchell, R. L. G. (2009). Transitions: Combat veterans as
https://doi.org/10.1002/ss.311
Baker, S. (2013). 8 keys to success: Supporting veterans, military and military families on
success-supporting-Veterans-military-and-military-families-campus
Barr, A. (2016). Enlist or enroll: Credit constraints, college aid, and the military enlistment
https://doi.org/10.1016/j.econedurev.2015.06.003
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in
Brown, P. A., & Gross, C. (2011). Serving those who have served-managing veteran and military
student best practices. The Journal of Continuing Higher Education, 59(1), 45–49.
https://doi.org/10.1080/07377363.2011.544982
Callahan, & Jarrat, D. (2014). Helping student servicemembers and veterans succeed. Change
Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed
Dillard, R. J., & Yu, H. H. (2016). Best practices in student veteran education: Making a
186. https://doi.org/10.1080/07377363.2016.1229106
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DiRamio, D., Ackerman, R., & Mitchell, R. L. (2008). From combat to campus: Voices of
Durdella, N., & Kim, Y. K. (2012). Understanding patterns of college outcomes among student
https://dx.doi.org/10.5296/jse.v2i2.1469
Emerson, R. W. (2015). Convenience sampling, random sampling, and snowball sampling: How
does sampling affect the validity of research? Journal of Visual Impairment &
Hamrick, F. A., & Rumann, C. B. (2013). Called to serve: A handbook on student veterans and
https://doi.org/10.1080/10668926.2015.1112318
learning environment. New Directions for Adult and Continuing Education, 2020(166),
111–123. https://doi.org/10.1002/ace.20387
Laurie, C., & Jensen, E. (2017). An introduction to interviews and focus groups [Video]. SAGE
McBain, L., Kim, Y. M., Cook, B. J., & Snead, K. M. (2012). From soldier to student II:
https://www.acenet.edu/Documents/From-Soldier-to-Student-II-Assessing-Campus-
Programs.pdf
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Radford, A. W. (2011). Military service members and veterans: A profile of those enrolled in
of Education. https://nces.ed.gov/pubs2011/2011163.pdf
Rumann, C., Rivera, M., & Hernandez, I. (2011). Student veterans and community
U.S. Department of Veterans Affairs. (2010). National survey of veterans, active duty service
members, demobilized National Guard and Reserve members, family members, and
surviving spouses.
https://www.va.gov/vetdata/docs/SurveysAndStudies/NVSSurveyFinalWeightedReport.p
df
http://www.benefits.va.gov/gibill/post911_gibill.asp
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Zhang, L. (2018). Veterans going to college: Evaluating the impact of the post-9/11 G. I. bill on
https://doi.org/10.3102/0162373717724002
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Appendices
Appendix A
educators created the ‘8 Keys to Success’ to support student veterans in higher education. These
are steps that higher education institutions can take to help veterans transition from the military
1. Create a culture of trust and connectedness across the campus community to promote well-
3. Implement an early alert system to ensure all veterans receive academic, career, and financial
4. Coordinate and centralize campus efforts for all veterans, together with the creation of a
6. Utilize a uniform set of data tools to collect and track information on veterans, including
7. Provide comprehensive professional development for faculty and staff on issues and
8. Develop systems that ensure the sustainability of effective practices for veterans.
Appendix B
veterans through best practices (Brown & Gross, 2011). This distinction adheres to the
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for learning established by the Military Installation Voluntary Educational Review process, and
the American Council of Education standards for credit evaluation (Brown & Gross, 2011).
Brown and Gross (2011, p. 46) provide the criteria for a military-friendly school.
Support groups
Transfer credit policies that minimize loss of credit and avoid duplication of
coursework
forces
Awarding of credit for college-level learning validated through testing (College Level
Appendix C
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Communication between the gatekeepers and researcher was personal communications via
telephone.
Appendix D
March-April 2023
Hello, my name is Miles Davis, and I am a graduate student from Colorado State University
in the Adult Education & Training department. I am conducting a research study on why
veterans attend CSU. The title of my study project is Why Do Veterans Attend CSU. I am the
Procedure
I wish to ask you a few questions as part of a semi-structured interview about your decision
and motivation to attend CSU. It will be a one-on-one interview, in person, at a location of your
choosing. Participation will take approximately 30 minutes. I expect to conduct only one
interview. However, if a follow-up is needed for clarification purposes, I will contact you by
email to inform you of this request. You can expect to clarify any previous information shared
___Yes
___No
Confidentiality
I will not collect your name or personal identifiers. You will select a pseudonym that will
be used to identify your responses. When I report and share the data with my class, I will
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share only the pseudonym associated with the appropriate response. For example, participant
Risks/Benefits
There are no known risks or direct benefits to you, but I hope to gain more knowledge on the
decision-making process and motivations of veterans to attend higher education. The research
study will abide by Colorado State University’s ethical guidelines and practices.
Compensation
Rights
Your participation in this research is voluntary. If you decide to participate in the study, you may
withdraw your consent and stop participation at any time without penalty. If you wish to
participate in this study, please print and date below. You will receive a copy of this consent
_____________________________
_____________________________
Date
Contact Information
If you have any questions, comments, or concerns as a volunteer in this research please contact
me at milescsu@colostate.edu.
Appendix E
Interview Protocol
Introduction: (Proper greeting of the day), my name is Miles Davis and I thank you for
volunteering your time to answer a few questions as part of my research on why veterans
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attend CSU. The purpose of my research is to explore why veterans choose to attend CSU. As
and am a graduate student in the Adult Education and Training Program. After school, I will
report to Training and Education Command as an Education Officer. The interview should not
take longer than 30 minutes and contains four main questions with a few probing questions.
For this interview and study, academic motivation refers to your energy to attend school and a
student veteran is a current or former member of the military service enrolled at an institution
of higher education. If you have any questions, comments, or concerns, or would like to stop
that job?
i. How will higher education help you achieve your academic and career
goals?
b. How has your military service influenced your career and academic goals?
i. What skill, knowledge, or experience from your military service has been
1. ‘Military-Friendly’ school?
2. Finances?
3. Support services?
to you?
5. Institutional reputation?
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Conclusion: Thank you for your time. All data will be confidential, and I will only refer to
your pseudonym and will destroy the data when the research concludes. If you are interested
in the findings, I will share an abstract of the final study with you. Please contact me if you