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COURSE 2023-2024 A.Y.

30214 - SUSTAINABLE
OPERATIONS MANAGEMENT

All Programs CLEAM CLEF CLEACC BESS-CLES BIEF BIEM BIG BEMACS

BAI WBB

Department of Management and Technology

Course taught in English

Student consultation hours

Class timetable
Exam timetable

Go to class group/s: 24 - 31

CLEAM (6 credits - II sem. - OP | SECS-P/08) - CLEF (6 credits - II sem. - OP |

SECS-P/08) - CLEACC (6 credits - II sem. - OP | SECS-P/08) - BESS-CLES (6
credits - II sem. - OP | SECS-P/08) - BIEF (6 credits - II sem. - OP | SECS-P/08) -
BIEM (6 credits - II sem. - OP | SECS-P/08) - BIG (6 credits - II sem. - OP | SECS-
P/08) - BEMACS (6 credits - II sem. - OP | SECS-P/08) - BAI (6 credits - II sem. - OP
| SECS-P/08)

Course Director:
ALBERTO GRANDO

Classes: 31 (II sem.)

Instructors:
Class 31: ALBERTO GRANDO

Synchronous Blended: Lessons in synchronous mode in the classroom (for a maximum of one hour
per credit in remote mode)
Mission & Content Summary

MISSION

In the last 20 years, both service and manufacturing companies have been focusing more on the
environmental and social outcomes of the goods and services they offer and the processes they
manage. Nowadays, we are witnessing phenomena such as the increasing costs of energy and
materials, which call for a more efficient use of production resources, as well as growing consumer
awareness of environmental and social issues, which leads consumers to prefer companies that adopt
sustainable practices, or national and international regulations aimed at preventing and controlling
company’s environmental and social impact. The resulting challenges for enterprises include
integrating environmental, social and economic concerns in their agenda. Operations and Supply
Chain Management are increasingly connected to sustainability, since it influences a wide bundle of
decisions that affect several environmental and social issues, such as new product development,
product reuse or recycling, offshoring and outsourcing in newly developing countries, green logistics,
etc. This course aims to illustrate how Operations and Supply Chain Management can be managed to
properly deal with health, social and environmental issues and how to transform such a challenge into
a source of competitive advantage.

CONTENT SUMMARY

The course focuses on specific topics related to the Triple Bottom Line and the Circular Economy
paradigms, by linking sustainability concepts with the product life cycle, from its design, manufacturing,
distribution and possible end-of-life recovery options. It is structured in 4 main modules:

1. Megatrends and Corporate Sustainability.

2. Sustainable Operations and Supply Chain Management: a reference framework.
3. Triple Bottom Line and product Life Cycle Assesment
4. Sustainable processes from Product Design to Closed-loop Supply Chain.
5. Measuring KPIs in Sustainable Operations and Supply Chain Management.

Intended Learning Outcomes (ILO)

KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
Recognize the major impact of current megatrends related to sustainability on the operations
system.
Identify the main issues related to sustainable operations and supply chain management.
Measure the relevant KPIs in the perspective of Operations and Supply Chain management.
Explain the relationship between Life Cycle Assesment, Circular Economy and Triple Bottom Line in
the perspective of the Operations and Supply Chain management.
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
Analyze the impact of Operations and Supply Chain Management choices on Triple Bottom Line.
Apply the appropriate tools and methodologies related to the Sustainable Operations and Supply
Chain decision making process.
Measure and interpret the relevant KPIs in the sustainable operations processes.
Demonstrate organizational and teamwork abilities as well as effective presentation and
communication skills.

Teaching methods

Face-to-face lectures
Guest speaker's talks (in class or in distance)
Company visits
Case studies /Incidents (traditional, online)
Group assignments

DETAILS
The learning experience of this course includes, in addition to face-to-face lectures, case
discussions, group works, real examples and interactions with guest speakers from companies
that are coping with these issues. Topics are analyzed moving from real-life case-histories, so as to
make the students aware not only of the technicalities related to sustainability in Operations and
Supply Chain Management, but also of the most valuable experiences of companies and of
industries that are leading the process toward a more sustainable operating system.
Two group works are assigned during the course: students are expected to analyze each
case/assignment within their working group and then prepare a power-point presentation
summarizing their main findings. These presentations are used for the student assessment (see
next paragraph) as well as a basis for a discussion of the cases in class, during which students are
encouraged to bring their own views and to share insights, comments and conclusions. The active
participation in class is also considered for the overall student assessment.
Attendance: due to this teaching methodology, heavily based on interaction and class
participation, attending is recommended.

Assessment methods

Continuous
Partial exams General exam
assessment
 Written individual exam
x
(traditional/online)

Group assignment (report, exercise,

x
presentation, project work etc.)

Active class participation (virtual,

x
attendance)

Peer evaluation x

ATTENDING STUDENTS

With the purpose of measuring the acquisition of the above-mentioned learning outcomes the student
assessment is based on three main components:

1. In-class participation (10% of the final grade) aimed at testing the student ability to interact in a
multicultural environment and to think critically through contribution given to the class discussion.
2. Two group assignments (30% of the final grade - 15% each) designed for the purpose of verifying
the student ability to:
Identify and analyze the main issues related to sustainable operations and supply chain
management.
Apply the appropriate tools and methodologies learnt in class (design for environment
principles, life cycle analysis, etc.).
Use and evaluate the relevant data and KPIs.
Work on a team and organize and present effectively the relevant outcomes.
To properly consider the contribution of each team member to the Group work, Peer
evaluation will be used to weight the Group work grades.
3. Final written exam: 60%, based on a mix of multiple-choice and open questions related to the
topics covered in class and to the reference book, which aims to assess the student’s learning level
of the theoretical models and the main concepts, methods and tools shared in the course as well
as the clarity of written communication.

NOT ATTENDING STUDENTS

Written exam, (100% of the finale grade) based on a mix of multiple-choice and open questions related
to the reference book, which aims to assess the student’s learning level of the theoretical models and
the main concepts, methods and tools detailed in the book as well as the ability to analyze some
implications related to them and to use a clear communication style.

Teaching materials
ATTENDING STUDENTS
V. BELVEDERE, A. GRANDO, Sustainable Operations and Supply Chain Management, Wiley & Sons,
2017.
Case-studies discussed in class and some papers uploaded on the e-learning platform BBoard.

NOT ATTENDING STUDENTS

V. BELVEDERE, A. GRANDO, Sustainable Operations and Supply Chain Management, Wiley & Sons,
2017.
Some papers uploaded on the e-learning platform BBoard

Last change 12/12/2023 14:20

WBB (6 credits - II sem. - OB | SECS-P/08)

Course Director:
ALBERTO GRANDO

Classes: 24 (II sem.)

Instructors:
Class 24: ALBERTO GRANDO

Synchronous Blended: Lessons in synchronous mode in the classroom (for a maximum of one hour
per credit in remote mode)

Mission & Content Summary

MISSION

n the last 20 years, both service and manufacturing companies have been focusing more on the
environmental and social outcomes of the goods and services they offer and the processes they
manage. Nowadays, we are witnessing phenomena such as the increasing costs of energy and
materials, which call for a more efficient use of production resources, as well as growing consumer
awareness of environmental and social issues, which leads consumers to prefer companies that adopt
sustainable practices, or national and international regulations aimed at preventing and controlling
company’s environmental and social impact. The resulting challenges for enterprises include
integrating environmental, social and safety concerns in their agenda. Operations and Supply Chain
Management is increasingly connected to sustainability, since it influences a wide bundle of decisions
that affect several environmental and social issues, such as new product development, product reuse
or recycling, offshoring and outsourcing in newly developing countries, green logistics, etc. This course
aims to illustrate how Operations and Supply Chain Management can be managed to properly deal
with health, social and environmental issues and how to transform such a challenge into a source of
competitive advantage.

CONTENT SUMMARY

The course focuses on specific topics related to the Triple Bottom Line and the Circular Economy
paradigms, by linking sustainability concepts with the product life cycle, from its design, manufacturing,
distribution and possible end-of-life recovery options. It is structured in 4 main modules:

1. Megatrends and Corporate Sustainability.

2. Sustainable Operations and Supply Chain Management: a reference framework.
3. Triple Bottom Line and product Life Cycle
4. Sustainable processes from Product Design to Closed-loop Supply Chain.
5. Measuring KPIs in Sustainable Operations and Supply Chain Management.

Intended Learning Outcomes (ILO)

KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...

KNOWLEDGE AND UNDERSTANDING

Recognize the major impact of current megatrends related to sustainability on the operations
system.
Identify the main issues related to sustainable operations and supply chain management.
Measure the relevant KPIs in the perspective of Operations and Supply Chain management.
Explain the relationship between Life Cycle Assesment, Circular Economy and Triple Bottom Line in
the perspective of the Operations and Supply Chain management.

APPLYING KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...

APPLYING KNOWLEDGE AND UNDERSTANDING

Analyze the impact of Operations and Supply Chain Management choices on Triple Bottom Line.
Apply the appropriate tools and methodologies related to the Sustainable Operations and Supply
Chain decision making process.
 Measure and interpret the relevant KPIs in the sustainable operations processes.
Demonstrate organizational and teamwork abilities as well as effective presentation and
communication skills.

Teaching methods

Face-to-face lectures
Guest speaker's talks (in class or in distance)
Company visits
Case studies /Incidents (traditional, online)
Group assignments

DETAILS
The learning experience of this course includes, in addition to face-to-face lectures, case
discussions, group works, real examples and interactions with guest speakers from companies
that are coping with these issues. Topics are analyzed moving from real-life case-histories, so as to
make the students aware not only of the technicalities related to sustainability in Operations and
Supply Chain Management, but also of the most valuable experiences of companies and of
industries that are leading the process toward a more sustainable operating system.
Two group works are assigned during the course: students are expected to analyze each
case/assignment within their working group and then prepare a power-point presentation
summarizing their main findings. These presentations are used for the student assessment (see
next paragraph) as well as a basis for a discussion of the cases in class, during which students are
encouraged to bring their own views and to share insights, comments and conclusions. The active
participation in class is also considered for the overall student assessment.
Attendance: due to this teaching methodology, heavily based on interaction and class
participation, attending is recommended.

Assessment methods

Continuous
Partial exams General exam
assessment

Written individual exam

x
(traditional/online)

Group assignment (report, exercise,

x
presentation, project work etc.)
 Active class participation (virtual,
x
attendance)

Peer evaluation x

ATTENDING STUDENTS

With the purpose of measuring the acquisition of the above-mentioned learning outcomes the student
assessment is based on three main components:

1. In-class participation (10% of the final grade) aimed at testing the student ability to interact in a
multicultural environment and to think critically through contribution given to the class discussion.
2. Two group assignments (30% of the final grade - 15% each) designed for the purpose of verifying
the student ability to:
Identify and analyze the main issues related to sustainable operations and supply chain
management.
Apply the appropriate tools and methodologies learnt in class (design for environment
principles, life cycle analysis, etc.).
Use and evaluate the relevant data and KPIs.
Work on a team and organize and present effectively the relevant outcomes.
To properly consider the contribution of each team member to the Group work, Peer
evaluation will be used to weight the Group work grades.
3. Final written exam: 60% of the final grade, based on a mix of multiple-choice and open questions
related to the topics covered in class and to the reference book, which aims to assess the
student’s learning level of the theoretical models and the main concepts, methods and tools
shared in the course as well as the clarity of written communication.

NOT ATTENDING STUDENTS

Written exam, (100% of the finale grade) based on a mix of multiple-choice and open questions related
to the reference book, which aims to assess the student’s learning level of the theoretical models and
the main concepts, methods and tools detailed in the book as well as the ability to analyze some
implications related to them and to use a clear communication style.

Teaching materials

ATTENDING STUDENTS
V. BELVEDERE, A. GRANDO, Sustainable Operations and Supply Chain Management, Wiley & Sons,
2017.
Case-studies discussed in class and some papers uploaded on the e-learning platform BBoard.

NOT ATTENDING STUDENTS

 V. BELVEDERE, A. GRANDO, Sustainable Operations and Supply Chain Management, Wiley & Sons,
2017.
Some papers uploaded on the e-learning platform BBoard.

Last change 12/12/2023 14:32