Chief Information Security Officer (CISO) plays a crucial role in ensuring

the effectiveness of an information security program. To achieve this, they

ISO 27001 Metrics can track several key metrics that provide insights into the program's
performance and its alignment with business goals.

Metric Objective Measurement Criteria

Patch To ensure timely patching of critical vulnerabilities (Number of critical vulnerabilities patched on time /
Management to minimize the risk of exploitation. Total number of critical vulnerabilities) * 100.

Phishing To assess the effectiveness of security awareness (Number of employees not clicking on simulated
Resilience training and employee awareness. phishing emails / Total number of employees) * 100.

To minimize the impact of security incidents by Total time taken to respond to incidents / Number
Incident Response responding swiftly. of incidents.

User Access To ensure timely review and revocation of (Number of user access reviews completed on time
Review unnecessary access rights. / Total number of user access reviews) * 100.

Security To ensure all employees receive essential (Number of employees completing training / Total
Awareness security education. number of employees) * 100.

Vulnerability To reduce the window of opportunity for Total time taken to remediate vulnerabilities /
Management attackers to exploit vulnerabilities. Number of vulnerabilities.
 Remember that these metrics should be tailored to the specific goals and
needs of your organization. Regularly reviewing and analyzing these metrics

ISO 27001 Metrics will provide insights into the effectiveness of your information security
program and help you to enhance your organization's security posture.

Metric Objective Measurement Criteria

To identify and prioritize security risks and track (Number of risks treated / Total number of risks
Risk Assessment the progress of risk mitigation efforts. identified) * 100

Firewall Rule To determine how often firewall rules are reviewed (Number of Firewall Rule Reviews) / (Time Period,
Review and updated to ensure alignment with security e.g., Quarterly)

Antivirus To measures the proportion of systems protected (Number of Systems Protected by Antivirus / Total
Management by the antivirus software out of the total systems. Number of Systems) * 100

Change Measure the effectiveness of changes to the (Number of successful changes / Total number of
Management organization's IT environment. changes) * 100

Ensure the organization's adherence to relevant (Number of compliant controls / Total number of
Legal Compliance applicable controls) * 100
laws, regulations, and industry standards.

Measure the progress and success of various (Number of completed projects / Total number of
InfoSec Program
security initiatives and projects. projects) * 100