Agency Citizen’s Charter

from www.deped.gov.ph/about-deped/citizenscharter

Section 2 of the Republic Act (RA) 11032 otherwise known as the Ease of Doing Business and Efficient
Government Service Delivery (EODB-EGSD) Act of 2018 states that:
“It is hereby declared that the policy of the State to promote integrity, accountability, proper management of
public affairs and public property as well as to establish effective practices, aimed at efficient turnaround of the
delivery of government services and the prevention of graft and corruption in the government. Towards this end, the
State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate
measures to promote transparency in each agency with regard to the manner of transacting with the public, which
shall encompass a program for the adoption of simplified requirements and procedures that will reduce red tape and
expedite business and nonbusiness related transactions in government.”
Section 6 of the Act stipulates that all government agencies shall set up their respective most current and
updated service standards to be known as the Citizen’s Charter in the form of information billboards, which shall be
posted at the most conspicuous place, in their respective websites and in the form of published materials such as
handbook written either in English or Filipino, or in local dialect.

TAMBO CENTRAL SCHOOL FRONTLINE SERVICES

Enrollment (Pre-School, Elementary, Special Programs)
Assessment for Special Programs
Certifications (4Ps, Good Moral)
Request for Forms and other Documents
Guidance and Counselling
Application for Student’s ID
Request for Fetcher’s ID
Filling of Leave Forms
Filling of request for Service Credit

ENROLMENT (PRE-SCHOOL and ELEMENTARY)

Who may avail of the service?
 Pre-School age – (5-6 years old)
 Elementary age – (6-11 years old)

Schedule of Availability of Service:

 Pre-School and Elementary: two (2) weeks before the start of the academic school year
 Special Programs – to be announced

Requirements for the Enrollee:

Pre-School and Old Learners

 Report card for Grade II – VI pupils / students
 Birth Certificate for Pre-School and Grade I pupils
 Assessment Test for Pre-School and Grade 1 pupils

Transferees
 Certificate of good moral conduct
 Forms 137 and 138
 Reading ability assessment / Placement test

Special Programs
 Special Assessment Test
 Interview / Screening
 Services Requirement Duration of Activity Person In-Charge Fees
Service Provider
Enrollment Birth Certificate Within 2 hours Guidance None
Report Card
Assessment Test Result
Interview Result
Assessment Application and Consent Within 2 hours Reading Teacher / None
Form (To be scheduled) Assigned Proctor

Certifications Request Forms Within 1 hour Guidance None

Forms to be signed Office of the School
Principal

Request for Request form Within 1 day – 5 days Guidance None

Forms and other Depending on the Office of the School
Documents nature/kind of Principal
document Concerned Offices
Guidance and Request Form To be scheduled Guidance None
Counselling
Application for Request Form Within 1 day Teacher In-charge None
Pupil’s ID
Request for Request Form Within 1 day Teacher In-charge None
Fetcher’s ID
Filling of Leave Leave Form Within 1 day Office of the School None
Forms Principal
Approving Authority