Scribd Logo
Upload

Welcome to Scribd!

  • Enl 230 - Persuasive Claim Letter

    Uploaded by

    Elissa Salameh
    15 views1 page
    A customer purchased an air conditioner from Chibani's Electronics that stopped working after 3 weeks. The customer was planning to purchase 3 more air conditioners for their offices but the malfunction has caused them to reconsider. The customer is requesting the technician be sent again to fix the issue free of charge in order to preserve their loyalty as a customer.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    A customer purchased an air conditioner from Chibani's Electronics that stopped working after 3 weeks. The customer was planning to purchase 3 more air conditioners for their offices but the malfunction has caused them to reconsider. The customer is requesting the technician be sent again to fix the issue free of charge in order to preserve their loyalty as a customer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    15 views1 page

    Enl 230 - Persuasive Claim Letter

    Uploaded by

    Elissa Salameh
    A customer purchased an air conditioner from Chibani's Electronics that stopped working after 3 weeks. The customer was planning to purchase 3 more air conditioners for their offices but the malfunction has caused them to reconsider. The customer is requesting the technician be sent again to fix the issue free of charge in order to preserve their loyalty as a customer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    November 10th, 2020

    Customer Service Supervisor


    Chibani’s Electronics
    Zahle, Haouch el Oumara

    Dear Customer Service Supervisor:


    This summer weather has been one of the hottest in Lebanon’s history. Experts are even
    considering that we are merging towards a Sahara weather. I thought the wisest thing to do is to
    purchase an air conditioner and I found out that your company provided huge discounts.
    Obviously, I purchased a 12 Amp air conditioner.
    The technicians arrived, installed the AC, tried it and it was working perfectly. However, 3
    weeks passed until it suddenly stopped functioning and shut down completely.
    I was planning to purchase 3 more ACs to my offices, since I was pleased by the customer
    service before the AC malfunctioned. Since I believe you insist on preserving loyal customers,
    please send your technician again so that he can fix the problem free of charge of course.
    Sincerely,
    Elissa T. Salameh
    Bsalim, St. Georges Street

    You might also like