Job Title: Vendor Relationship Manager

Location: Lagos
Department/Business: Marketplace/E-Commerce, Motopay

Summary
The ideal candidate will be responsible for business success/continuity by identifying needs
based on market trends and vendors' performance and focusing on innovative solutions to
help the vendors to be successful.
Responsibilities
 Focus on activities that ensure business continuity/sustainability and growth of
vendors
 Ensuring performance communication, monitoring and improving vendor
profitability, sales monitoring etc.
 Successfully build and manage a team of vendor and customer relationship
management agents
 Responsible and owner of ALL communications going out to vendors
 Engaging vendors via our SM channels ( must ensure effective and lively
platform/channels)
 Facilitation of flow of internal communication and synergy between different teams.
 Follow up on vendors to increase business using innovative ways organize various
contests
 Ensure vendors are invited and attend all training sessions
 Monitor and improve vendor sales by providing feedback to vendors
 Monitor vendor stores and provide expansion and diversification tips to vendors

Skills & Qualifications

 Bachelor’s degree in business, marketing, or a related field.
 3 - 5 years of vendor acquisition experience within fintech or e-commerce
 Proven track record in sales, with a demonstrated ability to increase network
expansion/volumes.
 Demonstrated experience in building and maintaining customer/client relationships
and identifying opportunities to improve business success for both parties.
 Excellent communication skills, both verbal and written.
 Creative communicator with an ability to work across multiple communication
channels, including written communications and visual content.

No of Staff required: 1