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9 Eimo 15 Aio 5 Rvnuo
9 Eimo 15 Aio 5 Rvnuo
UNIT - I
1. Industrial relations cover the following area(s)
a) Collective bargaining b) Labour legislation
Answer: d
2. Which of the following is not an approach to industrial relations?
a) Unitary approach b) Pluralistic approach
Answer: d
3. Under unitary approach, industrial relation is grounded in
a) Mutual co-operation b) Individual treatment
Answer: d
4. Pluralistic approach perceives ______ as legitimate representative of employee
interests
Answer: a
5. In Marxist approach, concerns with wage related disputes are
a) Primary b) Secondary
Answer: b
6. For the Marxists, all strikes are
a) Political b) Social
Answer: a
7. Which of the following is/are not acceptable to Marxists?
Answer: d
Answer: c
17. Productivity bargaining is considered as a classic example of the
a) Oxford school b) Giri approach
approach
c) Human relations approach d) Gandhian approach
Answer: a
18. A proactive industrial relations program must cover the following decision(s)
a) Communication b) Competence
Answer: d
19. Which of the following statements is/are true?
Answer: d
20. Which year saw the history of modern industrialism in India?
a) 1918 b) 1875
c) 1904 d) 1850
Answer: d
21. Systems approach to IR was founded by
c) Hyman d) Clegg
Answer: a
22. ______ helps to boost the discipline and morale of workers
Answer: b
23. ______ is the effect of poor industrial relations
Answer: c
24. Which of the following is/are the approach to IR?
Answer: d
25. The principal sufferer was the _____ during the industrial disputes happened is the
post independence period
Answer: a
27. Industrial truce resolution was passed in the year
a) 1942 b) 1952
c) 1962 d) 1972
Answer: c
28. Demand for higher wages, faulty incentive schemes, and lack of fringe benefits can
be listed under ________ cause for industrial disputes
Answer: a
29. _________ is an example of organizational causes for industrial disputes
Answer: d
30. Which of the following is not a part of the scope of industrial relations
Answer: c
UNIT – II
31. Which Act of Parliament defines a `trade union’ and governs much of the law on
industrial relations?
a) The Trade Union Act 1955. b) The Trade Union and Labour
Relations Act 2005.
c) The Trade Union and Labour d) The Trade Union and Labour
Relations (Consolidation) Act Relations (Consolidation) Act 1991
1992.
Answer: c
32. Under which of the following situations may a union refuse to admit a person or
expel a member?
a) Because they do not feel that they are b)
a Because of their current state of
suitable member. health.
Answer: c
33.
Who is responsible for the maintenance of the `lists’ of independent trade unions?
a) The Health and Safety b) The Central Arbitration Committee.
Executive.
Answer: c
35. Trade unions are the principal schools in which the workers learn the lesson of
_______ and ______.
Answer: c
36. In which year did the trade union movement start in India?
a) 1975 b) 1939
c) 1918 d) 1935
Answer: c
37. Which of the following can a union do once it is `recognised’?
a) Apply to engage in the `closed b) Apply for union status.
shop’.
c) When they are in contemplation of d) When they are discussed with the
mass union Certification
recruitment. Officer.
Answer: a
39. In which year did the labour movement start in India?
a) 1875 b) 1918
c) 1945 d) 1939
Answer: a
40. The trade union movement were at a disadvantage in an age when the __________
held the field.
a) Rege committee b) First world war
c) Doctrine of Laissez faire d) None of the above
Answer: c
41. In how many periods can you divide the growth and development of trade union
movement in India?
a) 5 b) 6
c) 3 d) 8
Answer: b
42. Which 2 Indian Humanitarians who themselves were factory workers drew the
government’s attention towards unhappy working condition of labourers in 1875 and
1884?
a) Sorabjee Shapurji Bengali & N.M. b) S.N. Banerjee & Punekar
Lokhandey
c) Lokamanya Tilak & Mill owners d) None of the above
associations
Answer: a
43. Who formed Bombay Millhands Association and in which year?
a) Sorabjee shapurjee Bengali in 1980 b) N.M Lokhandey in 1890
c) Social Service League in 1910 d) None of the above
Answer: b
44. Which act in Industrial Relations defines the term trade union?
a) Industrial Trade Resolution, 1962 b) Industrial Policy, 1991
c) The trade union and labour d) The industrial Employment Act, 1946
relations (consolidation) Act, 1992
Answer: c
45. Which section of the act deals with the registration of the trade unions?
a) Section 8 b) Section 7
c) Section 9 d) Section 10
Answer: a
46. Which of the following acts do not apply to the registered trade unions?
a) The Co-operative Societies Act, b) The Societies Registration Act, 1860
1912
c) The Companies Act, 1956 d) All of the above
Answer: d
47. How many member's consent is required to change the name of the registered trade
union?
a) 1/4th of the total members b) 3/4th of the total members
c) Half of the total members d) 2/3rd of the total member
Answer: d
48. How many percentage of votes should be recorded when amalgamating 2 or more
registered trade unions?
a) 60% b) 50%
c) 75% d) 20%
Answer: a
49. How many members should sign the notice of dissolution?
a) 5 members and the secretary of the b) 10 members and the secretary of the
trade union trade union
Answer: a
58. Trade union perform two types of functions namely ______________
a) 7 or more b) 10 or more
c) 3 or more d) 15 or more
Answer: a
60. ________ is the simplest form of trade union
Answer: d
64. Which of the following is a specific form of protest organized with the intention to
prevent or dissuade the non-striking employees from attending to their work during
the strike period?
a) hunger strike b) work-to-rule strike
c) Picketing d) sick-out strike
Answer: c
65. The strike organized to express solidarity with the striking employees in the same
organization, industry or region is called
a) hunger strike b) sympathy strike
c) tool-down strike d) None of the above
Answer: b
66. Which of the following dispute settlers cannot make a binding decision?
a) Arbitrator b) Adjudicator
c) Conciliator d) industrial tribunal member
Answer: c
67. In which year did the Industrial Disputes Act came into operation?
a) 1963 b) 1949
c) 1953 d) 1947
Answer: d
68. To which settlement machinery can the central government refer the disputes under
rule 81 - A?
a) Conciliation b) Arbitration
c) Adjudicator d) Supreme Court
Answer: c
69. Before the industrial disputes act was implemented in the year 1947, which act took
care of the industrial disputes?
a) Trade Disputes Act, 1929 b) Royal Commission on Labour, 1934
Answer: d
72. Choose the correct objective of the Industrial Disputes Act.
a) To prevent illegal strikes b) To promote measures for securing and
preserving good relations between the
employers and the employees
c) To provide relief to workmen in d) All of the above
matters of lay - offs, retrenchment,
wrongful dismissals
Answer: d
73. The industrial peace is secured through voluntary _______ and compulsory
________
Answer: c
76. The employer's refusal to provide opportunities for work is classified as
a) grievance procedure b) lockout
Answer: b
77. The combined refusal to use or buy the product of employers by the members of
union or all the employees is classified as
a) Boycott b) impasse boycott
c) Strike d) picketing
Answer: a
78. The types of third party negotiation known as arbitration includes
a) non binding arbitration b) interest arbitration
Answer: d
79. The situation in which employees carry signs to depicts their concerns near the
employer's business place is classified as
a) Strike b) picketing
Answer: b
80. The kind of union security in which organizations can hire current union members is
classified as
a) closed shop b) union shop
Answer: a
81. __________ relate to the application or interpretation of an existing agreement or
contract of employment
a) Disputes of rights b) Disputes of employment
c) Disputes of wages d) All the above
Answer: a
82. ____________ relate to claims by employees or proposals by management about the
terms and conditions of employment.
a) Disputes of rights b) Disputes of employment
c) Disputes of wages d) All the above
Answer: b
Answer: d
84. The ingredients of industrial disputes is/are ________________
Answer: b
88. Public utility service includes ________
a) Railway service b) Industry which supplies power, light
or water to the public
c) Postal, telegraph or telephone d) All the above
service
Answer: d
89. The termination by the employer of a service of a workman for any reason is called
_______
a) Retrenchment b) Strike
c) Lay off d) None of these
Answer: a
90. Which of the following is/are included under wages?
a) Any bonus b) Any contribution paid
c) Any gratuity payable d) Any commission payable on the
promotion of sales
Answer: d
UNIT – IV
91. “One party gains at the expense of another” normally refers to which type of
collective bargaining?
a) Distributive bargaining B) Integrative bargaining
c) Centralized bargaining D) None of the above
Answer: a
92. What is meant by the term `collective bargaining’?
a) A process by which a union recruits b) A process by which a union negotiates
new members. with an employer on behalf of its
members on matters concerning the
terms and conditions of employment.
c) A process by which a union d) A process by which a union meets
negotiates with suppliers for the with another union to discuss
provision of e.g. office furniture. recruitment.
Answer: b
93. The kind of bargaining issues that are related to certain jobs and are not mandatory
are classified as
a) Illegal issue B) Permissive issues
Answer: b
94. The bargaining issues that are identified by laws and court decisions are classified as
a) provision security issues b) illegal issues
Answer: d
95. Collective bargaining is defined under the:
a) National Labor Relations Act. b) Occupational Safety and Health Act.
Answer: a
96. Employer’s refusal to bargain with the employees’ representative is declared as a(n):
a) Economic strike. b) Executive proceeding.
c) Unfair labor practice. d) Arbitration proceeding.
Answer: c
97. The parties engaged in a collective bargaining process involve a(n):
a) Employee and the employer. B) Employee representative and the
employer.
c) Employer and the labor inspector. D) Labor inspector and an employee.
Answer: b
98. Those matters that are neither mandatory nor illegal; the parties may, but are not
required to, bargain over such subjects is known as a bargaining subject of a:
a) Permissive nature. b) Mandatory nature.
c) Persuasive nature. d) Miscellaneous nature.
Answer: a
99. Collective bargaining is an example of __________
a) Unilateral b) Bipartite
c) Tripartite d) None of these
Answer: b
100. The process in which conditions of employment are determined by agreement
between representatives of the union, on one hand, and those of the employer, on the
other is called ____________
a) Collective bargaining b) Industrial relations
c) Workers participation in d) All the above
management
Answer: a
101. The negotiation of an issue on which both parties may gain, or atleast neither one
losses is called________
a) Distributive bargaining b) Integrative bargaining
c) Attitudinal bargaining d) Intra organizational bargaining
Answer: b
102. The process of Collective bargaining helps in shaping attitudes as trust or distrust,
friendliness or hostility between the parties is _____
a) Distributive bargaining b) Integrative bargaining
c) Attitudinal bargaining d) Intra organizational bargaining
Answer: c
103. Trying to achieve consensus within the labour and the management organizations is
called ___________
a) Distributive bargaining b) Integrative bargaining
c) Attitudinal bargaining d) Intra organizational bargaining
Answer: d
104. Collective bargaining creates two types of rules namely, ______ and ________
a) Procedural and substantive b) Military and ministrate
c) Single and multi d) Primal and dual
Answer: a
105. Collective bargaining can be conducted at _________
a) Plant level b) Industry level
c) National level d) All the above
Answer: d
106. Which of the following is/are the qualities which members of a negotiating team must
possess?
a) Right attitude b) Skill to analyze problems
c) Intimate knowledge of operations d) All the above
Answer: d
107. Which of the following is/are the type(s) of Collective bargaining?
a) Haggling bargaining b) Boulwarism
c) Continuous bargaining d) All the above
Answer: d
108. In which type of bargaining, Issues are settled one by one in some order such as
‘easiest’ first or ‘from the beginning to the end’ of the draft demands?
a) Haggling bargaining b) Boulwarism
c) Continuous bargaining d) All the above
Answer: a
109. A tactic that makes the union the hero and company the villain in the eyes of many
villains is followed in __________
a) Haggling bargaining b) Boulwarism
c) Continuous bargaining d) All the above
Answer: b
110. The approach which calls for the parties to explore particularly difficult bargaining
problems in joint meetings over a long period of time is ____________
a) Haggling bargaining b) Boulwarism
c) Continuous bargaining d) All the above
Answer: c
111. Collective bargaining started in India during the year ________
a) 1950s and 1960s b) 1930s and 1940s
c) 1970s and 1980s d) 1920s and 1930s
Answer: a
112. An example of plant level agreement is _________
a) Bata shoe company agreement b) Ahmedabad Mill owner’s association
1955 and Ahmedabad textile labour
association
c) Bonus agreement for plantation d) All the above
workers
Answer: a
113. An example of industry level agreement is _________
a) Bata shoe company agreement b) Ahmedabad Mill owner’s association
1955 and Ahmedabad textile labour
association
c) Bonus agreement for plantation d) All the above
workers
Answer: b
114. An example of national level agreement is _________
a) Bata shoe company agreement b) Ahmedabad Mill owner’s association
1955 and Ahmedabad textile labour
association
c) Bonus agreement for plantation d) All the above
workers
Answer: c
115. The kind of an agreement deals with specific issues like Payroll( basic pay),
Policy(leave policy), Benefits (bonus payment) is called __________
a) Procedural Agreement b) Substantive agreements
c) Bargaining agreement d) Dispute agreement
Answer: b
116. __________ deals with the relationship between employees & employers to resolve
individual & group issues. It follows the company's rules.
a) Procedural Agreement b) Substantive agreements
c) Bargaining agreement d) Dispute agreement
Answer: a
117. The right to collectively bargain is recognized through ___________________.
a) national human rights conventions b) divisional human rights conventions
c) international human rights d) Local human rights conventions
conventions.
Answer: c
118. What is/are the condition(s) essential for successful collective bargaining?
a) A fovourable political climate b) Freedom of association
c) Stability of workers organizations d) All the above
Answer: a
119. _____________ also lowers labor protective regulations at domestic level because
firms choose to operate in a legal environment where labor is offered least protection.
a) Globalization b) Liberalization
c) Privatization d) All the above
Answer: a
120. Which of the following gives the correct sequence of steps followed in collective
bargaining?
a) Preparatory – discussion – proposal b) Preparatory – bargaining -proposal –
– bargaining - settlement discussion – settlement
c) discussion – proposal – Preparatory d) bargaining - Preparatory – discussion
– bargaining - settlement – proposal –settlement
Answer: a
UNIT – V
121. The following is/are included in ILO’s standards with regard to industrial relations
122. According to Indian Labour Commission (ILC) major recommendations, Union once
recognized should be valid for a period of __________ years to be co-terminus with
the period of settlement.
a) Two b) Three
c) Four d) Five
Answer: c
.
123. In case of retrenchment, worker is entitled to ______ months notice or notice pay in
lieu of notice
a) One b) Two
c) Three d) Four
Answer: b
124. The International Labor Organization is agency of _________
Answer: d
125. The headquarters of International Labor Organization is located in
a) Geneva b) Rome
c) France d) Tokyo
Answer: a
126. The agency of United Nations which deals with international labor standards and
providing social protection and working opportunities is
a) International Corporation of Law b) International Law Organization
Answer: d
127. The International Labor Organization received Nobel Peace Prize in
a) 1969 b) 1965
c) 1959 d) 1949
Answer: a
128. The International Labor Organization was formulated in
a) 1925 b) 1939
c) 1919 d) 1929
Answer: c
129. ILO stands for
a) Indian labour organisation b) International labour organization
c) Institutional labour organisation d) Individual labour organization
Answer: b
130. The principal organs of ILO is/are
a) International labour office b) The governing body
c) The international labour conference d) All the above
Answer: d
131. The international labour code comprises of _____ conventions and _____
recommendations.
a) 174, 184 b) 194, 124
c) 154, 164 d) 174, 194
Answer: a
132. ILO has a ___________ governing structure.
a) Unitary b) Bipartite
c) Tripartite d) None of the above
Answer: c
133. In 1969, the organization received the Nobel Peace Prize for
a) improving peace among classes b) pursuing decent work
c) providing technical assistance to d) All the above
other developing nations
Answer: d
134. The tripartite governing structure – representing governments, employers, and
workers usually with a ratio of __________
a) 2:1:1 b) 2:2:2
c) 1:2:1 d) 1:2:3
Answer: a
135. As of 2015, the ILO has ______ state members.
a) 186 b) 180
c) 185 d) 184
Answer: a
136. Which of the following is not the principle of Industrial relations policy
Answer: c
137. ___________ are the bodies comprising representatives from employers and
employees
Answer: b
138. Which of the following method had not been given a statutory form in India
a) Conciliation b) Mediation
c) Voluntary arbitration d) Adjudication
Answer: b
139. _________ are the rules and regulations which govern the conditions of employment
of workers
a) Standing orders b) Policies
c) Advice d) None of these
Answer: a
140. Employer’s association came into existence as a result of the formation of _________
after the first world war
Answer: d
142. FICCI is an example of ___________
a) Employees association b) Employer’s association
c) General body d) All the above
Answer: b
143. Which of the following is not a part of industrial relations?
Answer: c
144. By which of the following are the main implications summarized by ILO in regard to
workers participation in management
a) Workers are also creative and have b) Workers’ are capable enough to give
innovative ideas rational and logical justifications
provided they are well aware and well
informed
Answer: c
145. Which of the following is not a principle of industrial relations policy
a) Society b) Industry
Answer: c
147. Which of the following is not one of the objectives that led to the establishment of
employer associations?
a) Provide protection from the threats b) Provide a united front when dealing
of trade unions. with trade unions.
c) Provide a united front when d) Provide agreement on the regulation
dealing with The State. of trade and competition
Answer: c
148. Two main types of employer associations have been formed. One of these is the
single industry association. The other is:
a) Umbrella organisations that cover b) The public industry association.
employers without union members
at their workplace.
c) Umbrella organisations that cover d) The multiple industry association.
employers in the private sector.
Answer: c
149. Employer Associations make public statements about:
a) All national matters. b) Industrial and political matters.
c) Industrial matters only. d) Political matters only.
Answer: b
150. Which of the following is not a service provided by an employer association?
a) Training and development b) To provide specialised legal and
programs. industrial relations services.
c) Represent member companies at d) Political advice.
industrial tribunals.
Answer: d
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