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Original PDF Technical Writing For Success 4th Edition PDF
Original PDF Technical Writing For Success 4th Edition PDF
An Applied
Approach to
W elcome to the Fourth Edition of Technical Writing
for Success. This text is lively and relevant for
students, and easy to use and effective for instructors.
Workplace Using a learn-by-doing approach, skills are introduced
and applied so that mastering technical writing is
Writing! relevant and exciting.
GETTING STARTED
48
GOALS are
3 Tec h n ic a l R e seaRch
WRITE TO
LEARN activities
prepare students for
clearly defined the chapter’s detailed
learning n instruction.
Write to Lear anted or need
ed to know g
more ab t
ou
objectives to Goals a tim e when you w se arch? What di
d researchin
ou t ur re ch?
T hink ab on fo r yo re se ar
guide learning. ◾◾ Distinguis
h the difference a topic. Wha
t was the re as
did you cond
uc t th e
survey,
words, how ch include a
between resea
rching at lve? In other d your resear search
the topic invo ith an online search? Di fro m yo ur re
school and at
work nw d you learn
Did you begi iew? What di process?
d locate t, or an interv the research
◾◾ Identify an an experimen id at ed by
secondary so
urces ere you intim
activities? W
cu me nt se condary FOCUS ON . . .
l Res ea rc h
◾◾ Do
sources on Te ch ni ca these
provides questions to
◾◾ Evaluate so
urces and answer
3.1 on the next page help students analyze
◾◾ Take notes
from sources Read Figure
thinking opportunities.
4 AM
08/09/17 10:0
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
48822_ch06_ptg01_154-187.indd 155 08/09/17 11:08 AM
vii
TECHNICAL WRITING
ark al life. Not onl
tions for my profession instant
and communica ham , com mu nication and
Coffee, a Dur
structured wri
tten t record of
Counter Culture s a permanen
Writing
ty coffee it also provide
a–based special delivery, but
North Carolin ny resp onsibilities nve rsat ion.” ters to
His ma eve ry e-co cal wri
organization. y, white aspiring techni
@Work
ing product cop Mark advises work ethic to
include produc particular: (1)
adv erti sem ents, packaging , hon e three skills in ting ; (2) pre paration
papers,
tent, thematic
signage rove their wri ery word
copy, online con constantly imp nt because “ev
displays. each assignme ators take
and tradeshow and care for Suc ces sful communic
a form of ail matter s. roughly”;
“Ma rke ting is and det ir sub ject s tho
believes earch the nicators
storytelling,”
says Mark, who the time to res ssful commu
Overbay
copy must be
“short and because “succe down—and to
that marketing and (3) clarity —not dumbed
words or
only have a few p things simple con fident in
Courtesy of Mark
engage in
servationists
In addition, con practical to
scie ntis ts wo rk to
kin ds of wri ting—from the for land
onservation other otiate terms
C
preserve our
natural resour
ces,
the political.
They may neg
and ass ist in wri ting contracts
grants,
NEW: WRITING IN THE DISCIPLINES
lan d, rive rs, nag em ent te
Writing in
ma ts wri
such as our farm use
ners. Conserva
tionis
ewable
and forests. with land ow nt from the Ren
Agriculture, As sci ent ists , con servationists
rigor impose
d by suc h as the $300,000 gra
ension Act to
res tor e Str ent zel
immediately follows each chapter’s “Writing@Work”
Food, & understand the
me thod and thu
s the Resources Ext
ado w, part of the
John Muir Na
tional
iro nmental
Natural the sci ent
necessity for
ific
objective rep
orting and
the tools
Me
Historic Site
. They also arg
with new rec
ue for env
ycling or tree feature and is tied to the same career cluster that is
Resources a entry using ts
responsibility e Wallin sugges
accurate dat
of forestry. A for est er, for example,
using
con ser vat ion initiatives. Luk
structure for
such scientific featured in the related “Writing @ Work” profile.
tree growth a three-part ish a bond
may estimate e hei ght s icles sho uld est abl
t
to measure tre journalism: Art values, presen
clinometers remote through shared
sity by using with the reader an action—a
re forest den ping then call for
or may measu y. Acc ura te record kee new info rmation, and to a sen ator for
log a lett er
sensing techno ionists to make informed t for money or
enables conser
vat ctices reques t (124).
sustainable pra political suppor
tions such as s also ensure
recommenda . The rec ord
g timber
for harvestin regulations. 50
h government Chapter 3
compliance wit
Writing S
PM
07/09/17 1:47 onya Parrish
is a teaching
associate and Different kinds
doctoral studen of sites—such
in literature at t sites—deliver as .org and .ed
@Work
Miami Unive different kinds u
Oxford, Ohio. rsity in different aud of informatio
tg01_002-025.i
ndd 6 She has taught iences in diff n to
48822_ch01_p year college com first- erent ways.
position course When schola
for three yea s rly research respon
rs. She resear thoughtfully ds
primary and sec ches to other schola
ondary source a dialogue tha rs’ work, it cre
t req ates
regularly for
her roles as gra
s “Writers should uires proper documentatio
acknowledge n.
Sonya Parrish
t present the
characteristics. more unified
and organized
Sonya teache
information in
manner.”
a
1. If Sonya we
in biology or
re getting an
advanced deg
s her students architecture, ree
sources using to evaluate as heavily on would she rely
five criteria: aut printed source
The value of using these clusters is that objectivity, kno
When evalua
wledge, accura
horship,
cy, and relevan
Why or why not
2. Suppose Son
?
material?
ting websites ce. ya is
they: students see
on the Web is
the way in wh
authored and
, Sonya helps
ich informatio
her
n
about Maya An teaching a section
an example of
gelou’s poetry
. Give
constructed. a primary sou
secondary sou rce
rce that Sonya and a
◾◾ Show the importance of writing in Printed with
permission of
Sony
a Parrish
mig ht use.
48822_ch03_p
tg01_048-087.i
ndd 50
08/09/17 10:04
AM
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
have an easy time finding or card. Group your items into similar categories, considering the importance
information on this site? of each idea to your users. Place your notes on a white board or bulletin
Why or why not? board so you can move them around until you have an outline that works—
with topics and subtopics. Your sticky notes become a story board, a visual
organizer to help settle on a logical order for your topics. Common ways
to organize information on a website are by category, task, product, date/
viii time, or department.
Once you have an outline, you can figure out how to structure your
website. A simple site may move forward in a linear fashion from one page
to the next, similar to a flowchart. Other sites organize pages in a hierarchy,
real-world communication
Pace Yourself
situations.
Runners pace themselves, proceeding slowly and regularly, to expend their
energy evenly throughout a race. You, too, should pace yourself when you
read by following these suggestions: Communication
◾◾ Read slowly. Technical reading is packed with details. Make sure you take
them all in.
Technologies
◾◾ Read small amounts of information for short periods of time (perhaps 10 to
Want to shore up your interview skills while you With The SimuGator, an iTunes app with over 50
Communication
15 minutes). Then take a break, summarizing information and taking notes.
walk the dog? Help is available for both Android questions, users can experience various interviewing
Technologies contains
◾◾ Read the selection twice. During the second reading, you can see what
you missed the first time. Also, a second reading allows you to see the
and Apple devices with Job Interview Questions and styles from different interviewers.
Answers from Career Confidential. It’s an interactive
helpful information
transitions that denote how the parts of the passage fit together.
video app to give you practice with “tough interview Think Critically
about current
Activate Yourworkplace
Background Knowledge questions in an easy-to-use mock interview format.” What is the benefit to using an app to help you
You can practice and compare your answers to practice your interview skills? Is there some way
technologies.
Use the preview to activate your background knowledge, what you already
know about the subject, to gain more meaning from the passage. The more suggestions supplied by a professional coach. Play the app could hurt your performance during an
you read in your technical subject, the better reader you will become in Store also offers 101 HR Interview Questions from interview?
Programmerworld with 16 categories of questions.
210 Chapter 7
204• Chapter
Use an 7 informal style. The speaker(s) are talking to the viewer, not
48822_ch16_ptg01_430-449.indd 437 lecturing. Write directly to your audience, using the pronoun you and
07/09/17 1:51 PM
keeping
Warm Up sentences
7.4 relatively
SPeCiALshort.
Web Content
• Motivate
Describe your The
your experiences reader witha positive
Web offers new medium comments about
for established her
ways of ability to The
communicating.
Warm Up activities complete
with two of these the video
type of task.
writing Interject humor
is not altogether new, when
but whenappropriate.
the audience and medium
situations: (1) choosing a
provide scenarios and change, good writers adapt. The result? New avenues of writing for existing
• Let
48822_ch11_ptg01_280-315.indd
theme athe
for293 prom,video
a dance, do theSix
genres. “talking” when possible.
of these adaptations are outlinedSometimes
next: home page,tooblog,
many
FAQ, 08/09/17 10:25 AM
Web 211
Writing for the
e v ie W
7 ChAPter r
◾ Have I de
signed attrac
tive1.we Exa pane
b mi
features. Descr
ibe each des
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electrons.
f. Patrick is
designing a
opportunities for writing to reinforce
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Peace Corps
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ges load quick 2. Create a slidegepre
sentation
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or scr apb ook of
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n dir
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s, ly
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to show how
eager stu den ts weand assess learning.
re to
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mer.
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spaper s, ma avo ids
er Philippine vil
t usesgra unphiquicse fro is fac
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itten text tha cheid,
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ve I wr in an tesinv
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◾
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that orm not be adings, the growth of farms; four
uses standard graphics
es of rag inf vewh heich there were 120 rs ago, 250
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tex
le specifical
itten scannab firs
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words in the category e Q,
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um? them from mo h. In July, Zac icle for an
discussion for ssmates. Rank
cla nts such as color, rs to write an art
design eleme other researche To be published in the
least. Consider ent of graphics and how rnal.
cem the message. academic jou st be accepted
type, and pla or sup po rt issu e, the article mu
nd with your readers 08/09/17 2:14De am cember this deadline,
well they ble ormation to er 10. To meet
is the inf rce by Oc tob iew of literature
How useful Include the sou se tasks: rev
eral public? Zach plans the written, draft sent to editor,
or to the gen
ati on in each slide. con ducted, draft dra ft rev ised, article
inform senting reviewers,
to use for pre draft sent to blished.
best graphic
.indd 211
tg01_188-213 to and article pu
48822_ch07_p
4. Suggest the situations. In addition, try resubmitted,
the following
graphic.
construct the
and listed his
ailed his father Chapter 1, 83;
a. Lamar em
latest test sco
res in calculus:
79; Ch apter 92.
3, Your Turn
er 2, compared the
Chapt laining the
ometer, Thanh to ef article exp oto. Incorpora
te
b. Using a ped a school week 1. Write a bri
she wa lked during vac ation . nif ica nce of a special ph article.
mi les d du ring her sig tly into your
wa lke 27, cor rec
the miles she 26, 1.9; May the photo on
25, 1.3; May vey informati
School: May 2.5. Vacation
: following sur into
1.6; May 29, e 2. Convert the GM Bio Tech
2.7; May 28, 2, 1.2 ; Jun e 3, 0.9; Jun fro m 450 employees at inc lud e the
June Top concerns
June 1, 0.6; a pie graph. edule, 50 wa
nt
5, 2.0. want a flex sch
4, 1.4; June tell them ho
w
following: 175 services, 75 would like
an
his parents to his
c. Gahiji wrote gav e him for chi ld car e cou nte r, and
$1,250 they onsite
50 want a lun
ch
he spent the books and exercise room, based salary system.
college: $850,
first month of , snacks and 100 want a me
rit- )
cat ion al supplies; $65 (ru g, po ster, m Tab le 1 (following
edu ories ormation fro
dorm access $40, parking 3. Use the inf For each gra
ph, write
pizza; $210, ertain me nt; gra ph ics . eac h
bedding); $46
, ent to generate and number
spent funds. uction. Title
fine; $39, un re, a brief introd
a grocery sto ly.
d cashier for ure graphic proper soft
d. Crystal, hea coworkers the pro ced d water, diet
must show her tomer check of the bottle consumed
roval for a cus about • A pie graph r soft drinks
for gaining app cus tom er dri nk s, and regula s of wa ter and soft
orm the the gallon
over $300: Inf ntity of the in 2005. Total centages.
verify the ide pute the per
store policy, ensure that the drinks and com
h a photo ID,
customer wit is cor rec t, get
on the check
information
AM
08/09/17 11:08
ndd 186
tg01_154-187.i
48822_ch06_p
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
x
450
TECH
WRITING
the inside track The Inside Track, which is
TIPS located at the end of the book, contains
24 pages of suggestions and tips for
PM
07/09/17 1:44
You attitude:
You can find a real deal at Mountain View Homes. You can purchase our 14 3 70 single-wides at 20% off the regular
price. And you can receive a rebate of $1,000 on a brand new 14 3 80.
To use the you attitude, simply consider the situation from your reader’s viewpoint. What is the
advantage to him or her? Then, where appropriate, add more you’s and your’s to your message and
take out some of the I’s, we’s, or company names. Point out the benefit of your message to your reader.
1. Rewrite these sentences to reflect a stronger you attitude. Remember, you cannot eliminate uses
of I, we, and company names, but you can slant the writing to be more reader-centered. Add any
information that will help the reader see the advantages.
a. We will ship the rest of your order next week.
b. Powell Insurance Company is reliable. We have been in business at the same location for more than 50 years.
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
48822_app_ptg01_450-470.indd 450 09/09/17 1:55 AM
xi
About
the
Authors
REVIEWERS
Julie Book Lisa J. G. Karney Rochelle Morris
Oklahoma Panhandle Fortis Institute Bethune Cookman
State University (Pennsylvania) University (Florida)
Michael P. Collins Joseph McCallus James W. Savage
Arizona State University Columbus State University Ivy Tech Community
(Georgia) College (Indiana)
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xii
New
to This
Edition
New Features
Writing in the Disciplines
A new feature, “Writing in the Disciplines,” immediately follows each
chapter’s “Writing@Work” feature and is tied to the same career cluster
discipline that is featured in the related “Writing@Work” profile.
Chapter Updates
Chapter 1: What Is Technical Writing?
• Restructured chapter to include a variety of technical writing models up
front
• Added new topic: following standard conventions of the genre
• Updated models and discussion to differentiate academic, technical, and
imaginative writing
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
New to This Edition xiii
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xiv New to This Edition
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xv
Supplemental Teaching and Learning Materials
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
2
1 What Is Technical
Writing?
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
What Is Technical Writing? 3
Figure 1.1 Heart Truth Webpage Source: National Institutes of Health, https://www.nhlbi.nih.gov/health/educational/hearttruth/about/
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
4 Chapter 1
Matthew D. Ritchey, DPT1, Hilary K. Wall, MPH1, Cathleen Gillespie, MS1, Mary G. George, MD1,
Ahmed Jamal, MBBS2
Each year, approximately 1.5 million U.S. adults have a heart attack or stroke, resulting in approximately 30 deaths
every hour and, for nonfatal events, often leading to long-term disability (1). Overall, an estimated 14 million
survivors of heart attacks and strokes are living in the United States (1). In 2011, the U.S. Department of Health
and Human Services, in collaboration with nonprofit and private organizations, launched Million Hearts (http://
www.millionhearts.hhs.gov ), an initiative focused on implementing clinical and community-level evidence-based
strategies to reduce cardiovascular disease (CVD) risk factors and prevent a total of 1 million heart attacks and
strokes during the 5-year period 2012–2016 (2,3). . . .
In 2009–2010, prevalence of recommended aspirin use was greater among men (58.5%) than women (48.0%) and
greater among non-Hispanic whites (55.7%) compared with Hispanics (43.6%) (Table 1). The prevalence of blood
pressure control improved from 43.4% in 2005–2006 to 51.9% in 2011–2012 (Figure 1); in 2011–2012, the prevalence
was greater among women (54.6%) than men (48.9%) and greater among adults aged 45–64 years (56.3%) compared
with those aged 18–44 (42.2%) and ≥75 years (41.7%).
The prevalence of cholesterol management increased from 33.0% in 2009–2010 to 42.8% in 2011–2012
(Figure 1); in 2011–2012, the prevalence was greater among adults aged 65–74 years (59.6%) and lower among those
aged 20–44 (11.6%) compared with those aged 45–64 years (44.1%) (Table 1). . . .
Current tobacco product (cigarettes, cigars, or a pipe) smoking prevalence decreased from 28.2% in 2005–2006 to
25.1% in 2011–2012 (Figure 2). This 11% decline corresponded with a decrease of 11% in current cigarette smoking
prevalence from 20.9% in 2005–2006 to 18.5% in 2011–2012, measured using National Health Interview Survey
data.††† In 2011–2012, current tobacco product smoking was greater among men (30.3%) than women (20.4%),
adults aged 18–44 years (30.5%) compared with those aged 45–64 (24.6%) or ≥65 years (11.4%), and non-Hispanic
whites (27.1%) compared with non-Hispanic blacks (26.2%) and Hispanics (18.1%) (Table 2). . . .
References
1. Go AS, Mozaffarian D, Roger VL, et al. Heart disease and stroke statistics—2014 update: a report from the
American Heart Association. Circulation 2014;129:e28–292.
2. Frieden TR, Berwick DM. The “Million Hearts” initiative—preventing heart attacks and strokes. N Engl J Med
2011;365:e27.
3. CDC. CDC Grand Rounds: the Million Hearts initiative. MMWR 2012;61:1017–21. . . .
Figure 1.2 Million Hearts Medical Report Source: Centers for Disease Control and Prevention, https://www.cdc.gov/mmwr/preview
/mmwrhtml/mm6321a3.htm
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
What Is Technical Writing? 5
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
6 Chapter 1
M
ark Overbay manages marketing
and communications for
Mark relies heavily on e-mail. “E-mail, for
all its limitations and sterility, is invaluable in
storytelling,” says Mark, who believes and detail matters. Successful communicators take
that marketing copy must be “short and the time to research their subjects thoroughly”;
sweet.” “You only have a few words or and (3) clarity because “successful communicators
phrases to ‘hook’ your readers, whether keep things simple—not dumbed down—and to
they are journalists reading a press the point. Be clear, concise, and confident in
release or grocery shoppers glancing your message.”
at the coffee bags on a shelf. Good
marketing copy must tell an interesting, Think Critically
sometimes even romantic story, but it
Source: The Center to Advance CTE
1. Search for the Counter Culture Coffee
should never be long-winded.”
website and sample some of the writing. Does
Mark’s biggest technical writing challenge
the writing tell stories, as Mark claims? Do
involves presentation and style: “Developing a
you hear a distinctive “voice” in the writing?
Counter Culture Coffee ‘voice’ that authentically
Explain.
represents our company and all that we do is the
most difficult aspect of my professional writing. 2. What is a white paper? Research the origin
When I write for our online news section or blog, I can of this term. What are some topics about
write as Mark Overbay; but most of my professional which Mark might
writing is in the voice of Counter Culture Coffee, write papers?
which represents not just me, but more than 40 staff Printed with permission of Mark Overbay
members and hundreds of partnering coffee farmers.”
Writing in
C
onservation scientists work to
preserve our natural resources,
such as our farmland, rivers,
In addition, conservationists engage in
other kinds of writing—from the practical to
the political. They may negotiate terms for land
Agriculture, and forests. use management and assist in writing contracts
As scientists, conservationists with land owners. Conservationists write grants,
Food, & understand the rigor imposed by such as the $300,000 grant from the Renewable
Natural the scientific method and thus the Resources Extension Act to restore Strentzel
Resources necessity for objective reporting and Meadow, part of the John Muir National
accurate data entry using the tools Historic Site. They also argue for environmental
of forestry. A forester, for example, responsibility with new recycling or tree
may estimate tree growth using conservation initiatives. Luke Wallin suggests
clinometers to measure tree heights a three-part structure for such scientific
or may measure forest density by using remote journalism: Articles should establish a bond
sensing technology. Accurate record keeping with the reader through shared values, present
enables conservationists to make informed new information, and then call for an action—a
recommendations such as sustainable practices request for money or a letter to a senator for
for harvesting timber. The records also ensure political support (124).
compliance with government regulations.
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
What Is Technical Writing? 7
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8 Chapter 1
When you write, you demonstrate your credibility as an employee with your
ability to analyze, solve problems, and understand technical processes. For
example, Matheus Cardoso, personnel director for Osgood Textile Industries,
impresses his supervisor and earns his colleagues’ respect when his proposal
for tax-deferred retirement plans is approved. On the other hand, the drafting
crew at Stillman Manufacturing is frustrated with Jeff Danelli’s instructions for
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What Is Technical Writing? 9
installing wireless computing at the industrial site. The crew must take extra
time to redraft plans because Jeff’s instructions are vague and incomplete. When
writing is not clear, the thinking behind the writing may not be clear either.
Regardless of the career you choose, you will write in the workplace. According
to “Writing: A Ticket to Work . . . Or a Ticket Out,” writing is a “threshold
skill,” necessary to get over the “threshold,” through the door, and into gainful
employment. Applicants submitting poorly written letters of application do not
get interviews. Employees lacking writing skills are not promoted. According to
the National Commission on Writing, in corporate America,
◾◾ two-thirds of salaried employees are required to write
◾◾ over half of companies surveyed require employees to write technical
or formal reports, and “communication through e-mail and PowerPoint
presentations is almost universal.”
◾◾ Eighty percent of companies in service industries—finance, insurance, and
real estate—evaluate writing ability as part of the hiring process. (3–4)
As you can see, writing is truly your “ticket” to meaningful employment and
advancement.
All careers rely on technical communication to get the job done. Technical
writing is the written link—connecting technology to user, professional to client,
colleague to colleague, supervisor to employee, and individual to community.
No matter what career you choose, you can expect to read and compose e-mail,
send accompanying attachments, explain procedures, and write short reports.
In addition to work-related writing, the responsibilities of being a community
and family member require technical communication. Figure 1.5 shows how
Sergeant Thomas Hardy of the Palmer City Police Department, father of two
and concerned citizen, uses technical communication on the job and at home.
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As a rule the larvae bring the respiratory filaments into contact with
the water by moving the abdomen, but Fritz Müller found[402] that
those of a Macronema move the gills themselves—after the manner
of Ephemeridae—with much rapidity. Many kinds of larvae of
Phryganeids possess at the posterior extremity of the body exsertile
pouches in the form of finger-like, or even branched, processes into
which tracheae do not enter. Müller observed that in the Macronema
alluded to these pouches were generally not exserted; when,
however, the larva ceased to move the tracheal gills, then these
pouches were protruded. He is inclined to consider them blood-gills.
Similar structures are found in Eristalis and some other Dipterous
larvae that have to breathe under difficulties.
The skin of the nymph is at first very soft, but it soon hardens, and
when about fifteen or twenty days have elapsed the nymph opens its
case by means of the mandibular processes, and swims through the
water with its back downwards till it reaches some solid object by
which it can ascend to the air; the nymph skin then swells and splits,
and the thorax of the imago protrudes; this is soon followed by the
disengagement of the head and other parts, and the imago having
thus escaped, the nymph skin remains a complete model of the
external structure of the nymph, and contains a considerable number
of tracheae. This sketch of the metamorphosis of a caddis-fly does
not apply in all its details to all the forms of caddis-flies, there being
exceptions, as we shall mention hereafter.
CHAPTER XXII
HYMENOPTERA—HYMENOPTERA SESSILIVENTRES—CEPHIDAE—
ORYSSIDAE—SIRICIDAE—TENTHREDINIDAE OR SAWFLIES
The term Hymenoptera includes ants, bees, wasps, sawflies, and the
tribes of innumerable Ichneumon-flies. The Order is of enormous
extent, consisting even at present of tens of thousands of described
and named species, and yet these are but few in comparison with
those that remain unknown. It has good claims to be considered the
"highest" Order of Insects. Sir John Lubbock says: "If we judge
animals by their intelligence as evinced in their actions, it is not the
gorilla and the chimpanzee, but the bee, and above all the ant, which
approach nearest to man."[409] The mechanical perfection of the
structures of the individuals, and the rapid and efficient manner in
which their functions are discharged, are very remarkable. In many
species of Hymenoptera the individuals have the habit of living
together in great societies, in which the efforts of the members are
combined for the support of the whole society and for the benefit of a
younger generation. To fit them for this social life the bodies of the
larger number of the individuals are more or less changed in
structure, so that they become workers. These workers are in all
cases imperfect females; besides carrying on the ordinary work of
the society, they tend and feed the young. The duty of reproduction
is restricted to a single female, called a queen, or to a small number
of such individuals in each society. The males occupy an
unimportant position in the society, and are usually much shorter-
lived than the workers and queens. The social Hymenoptera do not
form a single zoological group, but are of three different kinds—
wasps, bees, and ants. There are numerous non-social, or solitary,
wasps and bees.
Fig. 331.—Bombus lucorum. A, Adult larva; B, pupa; C, imago, female.
Britain.
The structure of the posterior part of the alitrunk has given rise to an
anatomical discussion that has extended over three-quarters of a
century,[410] with the result that it is now clear that the posterior part
of what appears to be thorax in Hymenoptera is composed of an
abdominal segment. This part has been called "Latreille's segment,"
the "median segment," and the "propodeum." The latter term was
proposed by Newman, under the form of propodeon,[411] and
appears to be on the whole the most suitable term for this part,
which is of great importance in systematic entomology, owing to the
extreme variety of characters it affords. Although it is clear that the
propodeum is, in large part, an abdominal segment, yet its
morphology is still uncertain; what parts are pleural, what tergal, and
what may be chitinised spiracular area, or portions of the
metathorax, being undetermined. The ventral portion of the
propodeum affords a strong contrast to the dorsal part, being so
small that it has frequently been described as absent; it is, however,
not difficult to detect it in the position shown at d, Fig. 333, B.
Although the true first segment of the abdomen is detached from its
normal position and added to the thorax, yet the term abdomen is
conventionally restricted to the part that commences with the true
second segment, which, in counting the number of abdominal
segments, is reckoned as being the first. There are two modes of
articulation of the Hymenopterous abdomen with the alitrunk; in one
(Fig. 336, A) the base of the abdomen remains of the calibre usual in
Insects, while in the other (Fig. 336, B) it is greatly contracted, so
that the two parts are connected only by a slender stalk, the petiole.
The petiole, besides articulating in a very perfect manner with the
propodeum by means of certain prominences and notches, is also
connected therewith by means of a slender ligament placed on its
dorsal aspect and called the funiculus, shown in Fig. 333, A, just at
the extremity of the pointing line k. This mode of articulation gives
great freedom of motion, so that in some Petiolata (Ampulex) the
abdomen can be doubled under the body and the sting brought to
the head. It is worthy of note that even in the Sessiliventres—as the
sub-Order with broad-based abdomen is called—some amount of
movement exists at the corresponding spot; while, as shown in Fig.
336, A, between a and b, there exists an exposed membrane, the
homologue of the funiculus.
The wings are remarkable for the beautiful manner in which the
hinder one is united to the anterior, so that the two act in flight as a
single organ. The hind wing is furnished with a series of hooks, and
the hind margin of the front wing is curled over so that the hooks
catch on to it. In some of the parasitic forms the wings are almost
destitute of nervures, and have no hooks. The powers of flight in
these cases are probably but small, the wings merely serving to float
the Insect in the air. In some Hymenoptera, especially in Pompilides
and Xylocopa, the wings may be deeply pigmented or even metallic;
and in some forms of Tenthredinidae, Ichneumonidae, and
Braconidae the pigmentation assumes the form of definite patterns.
Fig. 337.—Wings of a carpenter bee. A, The pair of wings separated;
a, position of the hooks: B, the same wings when united by the
hooks. C, Portions of the two wings: a, the series of hooks; b,
marginal hairs; c, portion of edge of front wing, of which the other
part has been broken away in order to show the hooks.