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ANNEX №2 TO

CONTRACT FOR DIGITAL MARKETING SERVICES


CONCLUDED ON 04.07.2023.

Today, 04.07.2023, in the city of Tallinn

1. AGENCY CHEAP MEDIA., Registry code: . NO-VN, with seat and registered
office: Ha Noi - Viet Nam, represented by the manager . Pham Tuan Anh, hereinafter
referred to as “Client”, on one hand,
and
2. Zmatic OÜ, VAT: EE102362222, Registry code: 16210248, with seat and registered
office: Tornimäe 7, 10145 Kesklinnalinnaosa, Tallinn, Estonia, represented by the
manager Blagoy Nikushev, hereinafter referred to as "Provider", on the other hand,

hereinafter together referred to as the “Parties”, have entered this Annex №2 as of 04.07.2023 (the
“Annex”) to the Contract for Digital Marketing Services № 064 signed between the same parties
on 04.07.2023 (the “Contract”).

Whereas the Parties are fully aware and acknowledge that every Advertising Platform has its own
unique set of refund terms and with the purpose to ensure maximum predictability and correctness
in their relations, and pursuant to Article 5 and Article 8 of the Contract, the Parties agree as
follows:

I. SUBJECT

Article 1. (1) The Client assures the Provider that he has researched, familiarized himself
with and correctly reproduced the respective Advertising Platform’s official refund terms specified
in Article 2 of this Annex.
(2) The Provider undertakes to take any necessary actions towards the respective Advertising
Platform in the event that a refund is needed as per their agreement and the respective Advertising
Platform’s refund terms taking into consideration provisions of the Contract related hereto
including without limitation Article 5 of the Contract.
(3) The Client understands and accepts that the Provider cannot influence the respective
Advertising Platform’s refund terms and that both Parties shall comply with them.
(4) The Provider shall not be held responsible for the actions or inactions on the part of the
respective Advertising Platform that does not correspond with its own refund terms and may cause
detriment to the Client.

II. REFUND TERMS OF THE ADVERTISING PLATFORMS

“Facebook”, “Google Ads”,

Article 2. (1) In case the conditions for a refund are met, the user must take the following
steps: upon a written request from the Client, the Provider connects the Advertising Platform and
submits a refund request to such Advertising Platform.
(2) The respective user’s refund application is processed within 5 working days of its submission
to the Advertising Platform.
(3) When a refund is approved the money is transferred back to the user within 30 working days
in the following manner: bank transfer.
(4) For the refund procedure, the user pays a 1% administrative fee for a bank wire refund, and
a 3% administrative fee for a crypto refund. In case the client requests a refund, the provider
reserves the right to withhold the pre-paid minimum commission as compensation.

Article 3. This Annex specifies the relations between the parties under the Contract and is
an integral part of it. Any provision of this Annex cannot be interpreted without considering the
provisions of the Contract. If this Annex does not provide the definition of the terms used
hereunder, such terms have the meaning provided under the Contract.

This Annex contains 2 (two) pages and was drawn up and signed in two identical copies - one for
each of the parties:

FOR THE CLIENT: FOR THE PROVIDER:

…………………………… …………………………………
/Blagoy Nikushev / / Pham Tuan Anh /

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