APAC Learning Catalog

MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION
ASIA PACIFIC EDITION | DECEMBER 2022

WELCOME
Day in, and day out, governments and
businesses around the world rely on
effortless and reliable communication.
Our customers call it their lifeline. To help
businesses operate without interruption
and to safeguard communities,
workplaces, and ultimately, each one of
us, we are determined to help keep the
lifeline unbreakable.
With Motorola Solutions, Inc. Education

Services, we help your two biggest
lifeline investments - your personnel and
your technology infrastructure - work
together efficiently to maximize the value
of your communication technologies.
Whether your organization is new to our

latest innovations or has years of
experience with us, our Education
Services team helps expand your
personnel’s skills and knowledge for the
full application of your technology
investment.
Starting with professionally developed,

real-world application and content, we
always design your training with the
learner in mind. Our experienced
instructors average 20+ years in the
communications industry and specialize
in Motorola Solutions technologies and
services. Immersive, hands-on
experiences, expert lab environments, or
online learning ensure we meet your
learners with the right kind of learning at
the right times.
Whether training is delivered virtually, at

your location or in our state-of the-art
facilities, we can help ensure that your
personnel know how to amplify your
investment, maximize operational
efficiency, and ensure an unbreakable
lifeline.
We look forward to working with you.
2
TABLE OF CONTENTS
EDUCATION SERVICES LEARNING EXPERIENCE PORTAL TRAINING PORTFOLIO
INTRODUCTION................................... 4 LXP INTRODUCTION...........................11 TWO-WAY COMMUNICATIONS
EDUCATION PACKAGES...................... 5 ACCESSING THE LXP........................ 12 FOUNDATIONAL COURSES.............. 16
TAILORED TRAINING: DIMETRA™ SYSTEMS......................23

ANALYSIS AND CONSULTATION HELPFUL INFORMATION
SERVICES.............................................. 7 SUBSCRIBERS....................................39
PAYMENTS......................................... 13
QUALITY ASSURANCE: MOTOTRBO™.....................................46
THE TPMA FRAMEWORK.................. 8 HELP DESK CONTACTS..................... 13
ASTRO® P25
OPERATOR TRAINING......................... 9 POLICIES AND REQUIREMENTS �� 13 INFRASTRUCTURE.............................53
PRIVATE BROADBAND..................... 61
3
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com
INTRODUCTION TO MOTOROLA
SOLUTIONS EDUCATION SERVICES
WorldWide Education teams up with you
in the successful implementation,
maintenance, and use of your
communication system. We blend our
passion for learning and innovation to
deliver comprehensive training
strategies, targeted to ensure
technicians, administrators, supervisors,
and operators find in us a trusted and
effective learning partner.
Our range of services is designed to

ensure you find the right learning support
your organization’s unique characteristics
demand. From Education Packages,
offering a selection of essential training
activities, to the most personalised
service: a Training Need Analysis service
followed by a tailored training plan,
specifically designed to meet the results
you want to achieve.
Our services not only respond to

businesses and organizations’ needs, but
also to limitations uncertain times may
bring. Our learning technology allows us
to provide remote instructor-led training,
so your personnel can attend our
sessions from anywhere in the region.
Browse this catalogue to learn more

about each of these services and their
benefits, and also discover a selection of
our extensive training portfolio. If you
have any questions, contact your
Motorola Solutions representative.
4 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific
GENERAL INFORMATION
EDUCATION PACKAGES
Motorola Solutions Education Packages have been built by our technical education experts, to provide you a simpler way to select the right learning activities
from our extensive training portfolio. These packages are all designed considering four vital aspects:
• Your Motorola Solutions Infrastructure & Devices

• The Level of Support provided by Motorola Solutions
• The tasks undertaken by your team, and
• The roles of the professionals in charge of those tasks
Behind these packages there are Education Services professionals whose aim is to fully prepare your team to achieve desired organisational efficiency and
outcomes by ensuring that they have the knowledge, skill and competency needed to effectively interact with your Motorola Solutions technology investment.
If you wish to customise your Motorola Solutions training strategy, ask our Professional Education Services team to analyse your specific technical and training
needs and gaps. Please work with your Motorola Solutions account representative to request this professional service.
Let Motorola Solutions Education Services help you ensure that your organisation provides effortless and reliable communications, and keep your lifeline
stronger than ever!
DIMETRA™
COMPLEMENT EDUCATION SUPPLEMENT EDUCATION SUPPORT EDUCATION
INFRASTRUCTURE PACKAGE PACKAGE PACKAGE
EDUCATION Prepare your team to operate your Prepare your team to operate and Prepare your team to operate,
PACKAGES DIMETRA™ Solution, achieving optimal administer your DIMETRA™ Solution, administer, and maintain your
organisational efficiency. achieving optimal organisational DIMETRA™ Solution, achieving optimal
efficiency. organisational efficiency.
TOPICS TOPICS TOPICS

System Overview, Upgrade Differences, System Overview, Fleetmapping, System Overview, Network
MyView Portal, Dispatch End-User Best Network Management, Dispatch Management, Consoles, Base Stations,
Practices, Device End-User Best End-User Best Practices, Upgrade Fleetmapping, Dispatch End-User Best
Practices Differences, Device End-User Best Practices, Device End-User Best
Practices, MyView Portal Practices
Talk with your Motorola Solutions contact for a quote, or email us at training.apac@motorolasolutions.com for more information on how to sign your team up
for one of our Education Services Packages.
Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific 5
GENERAL INFORMATION
SAMPLE PACKAGE
DIMETRA™ INFRASTRUCTURE
SUPPLEMENT EDUCATION PACKAGE
This Education Package aligns with the Infrastructure ADVANCED Services

Package
DIMETRA™ SYSTEM OVERVIEW
MYVIEW PORTAL OVERVIEW
APX™ CPS
DIMETRA™
PROGRAMMING
SYSTEM &
FLEETMAPPING
TEMPLATE BUILDING
DIMETRA™ CONFIGURATION & ADMINISTRATION
DIMETRA™ FAULT MANAGEMENT
LIFECYCLE MANAGEMENT
CONSOLE ADMINISTRATOR
& DISPATCH END-USER TRAINING
RADIO END-USER TRAIN THE TRAINER
WAVE™ ADMINISTRATION & END USER
DIMETRA™ SECURE COMMUNICATIONS
DIMETRA™ PERFORMANCE MANAGEMENT

LEGEND:
EXECUTIVE OVERVIEW – Foundation
– Administration
– Maintenance
– Device & Console Best Practices
– Optional
Talk with your Motorola Solutions contact for a quote, or email us at training.apac@motorolasolutions.com for more information on how to sign your team up
for one of our Education Services Packages.
GENERAL INFORMATION
TAILORED TRAINING:
ANALYSIS AND CONSULTATION SERVICES
The variety of services we offer reflects our Our training consultants and technology experts The outcome of that analysis will be a tailored
desire to make sure all our customers find the will complete a thorough analysis of your learning proposal, designed just for you and your
right training option for them. For those who infrastructure and the results your organization particular circumstances and preferences. It will
demand fully personalised training support, and pursues, the challenges your team faces, the also be the route map for our instructors, and the
acknowledge the value consulting with experts performance they aim to achieve, and the new point of reference for evaluations of learning,
brings, we are looking forward to partnering with capabilities they need to acquire. results, or expectations.
you in the design, implementation, and evaluation
of your product and solutions technical training
strategy.
TRAINING OPTIONS
In this catalogue, you will find a selection of the more than 500 training resources that form our training portfolio, and a variety of learning methodologies.
Choosing the most suitable training delivery method depends on multiple factors, as organizational goals, learning objectives, or circumstances out of our
control limiting our choices. Regardless of what those circumstances are, our purpose is to make sure you always find in our training offer a valid alternative to
keep your personnel abreast.
LIVE TRAINING The same instructors also deliver training in SELF-PACED TRAINING
It consists of scheduled sessions delivered traditional training facilities, and during those It allows your team to gain foundational
either remotely or in a conventional classroom, face-to-face sessions, they specially focus on knowledge on a variety of topics using their
but always led by a technical instructor. hands-on training, allowing learners to immerse computer and at their own schedule. There are
themselves in the subject, and practice in a safe two main types of self-paced training:
In Motorola Solutions remote live training, the environment.
benefits of instructor-led sessions are moved to • Online courses: a single piece of training,
a virtual environment; thanks to the distance Whether you are interested in one of these with defined objectives and estimated
learning technologies we use and our remote methods or a combination of them, either if our duration.
labs, learners and instructors interact and off-the-shelf courses meet your needs or you • Microlearning: a collection of brief, mobile-
collaborate in real time. Live discussions, need them customised to suit your enabled components grouped into related
demonstrations, and online activities happen in requirements, contact us now to start working topics.
these remote sessions. together on your training strategy.
UNDERSTANDING THE ICONS
LIVE TRAINING SELF-PACED TRAINING EXAM

VIRTUAL / FACE-TO-FACE TUTOR-LED TRAINING ONLINE COURSES / MICROLEARNING
Where to start? Our training paths will let you know the starting point and milestones of your development, so you can make sure you acquire the right
knowledge to make the most of each step of your learning process.
GENERAL INFORMATION
QUALITY ASSURANCE:
THE TPMA FRAMEWORK
MOTOROLA SOLUTIONS WORLDWIDE Monitoring & Assessment (TPMA) framework in instructor development and ultimately leads to a
EDUCATION COMMITS TO our organization. Our internal instructors are happy customer experience.
EXCELLENCE IN INSTRUCTOR-LED held to the highest level of training standards
outlined within the Learning & Performance LPI ensures the quality of the instructors’
TRAINING
Institute (LPI). The TPMA certificate is widely- training delivery is maintained and meets the
For 45+ years, our instructors continue to be
recognized and accepted as the premiere highest quality standards, provides expert
laser-focused on your two lifeline investments -
institute for learning, assessing and feedback on their performance and promotes
your personnel and your technology
benchmarking trainer progress. the development of their facilitator skills.
infrastructure. Our mission is to work together
efficiently to maximize the value of your Visit us at learning.motorolasolutions.com to
Anywhere in the world, those who hold a TPMA
communication technologies. register for our training courses.
certificate demonstrate that they have reached
Motorola Solutions is aware of the impact or exceeded the highest standards demanded
within the industry.
ACHIEVING OPTIMAL PERFORMANCE
training experiences have on your team and
MATTERS TO US
your organization. When it comes to supporting
• We focus on the needs of the learner, not
the success of your employees and your
WHY DO TPMA CERTIFICATIONS the trainer
technology infrastructure, we seek to
continually deliver exceptional training to you. MATTER? • The personalised approach and structured
Adopting TPMA standards is essential to meet
consistency of standardized-requirements
For over 10 years, we have built and industry trends and leading industry best
help win business
implemented the Training Performance practices to meet user needs, enhance
“The instructor did an outstanding job. Truly a

professional and extremely knowledgeable.
Never rushed and always listened. Provided “Excellent coach. Direct, precise, detailed.
feedback to all questions and allowed students Explain everything in the right way. Honestly, the
to participate at their own level of expertise and best coach I have ever had. They do not skip
speed.” anything, explain everything in detail. My
knowledge after this training is much better.
“The Instructor was extremely helpful during the During the entire training, he was fully committed
training. He has an excellent way of teaching and to us.” “One of the best instructors I had. Speaks clearly,
was very attentive to the students when asked responsive to the students; actions and very good
questions. I liked that he went over each and at making the students stay alert and attentive.”
“The best teacher I have ever had in any previous
every field of CPS. Excellent Instructor! I would
training courses. Very challenging and interactive
recommend to anyone!”
teaching helping me to understand the system
from the bottom to top with a lot of additional
slides from the teacher with extremely good and “Amazing training, very glad to join it. Amazing
clear explanations in the system networking for trainer, very vibrant, very knowledgeable trainer.
“The instructor showed outstanding skills to Looking forward to more training with him. Good
combine theory, practice, actual cases and deeper understanding.”
trainer from a good company.”
hands-on training. Great training.”
“Exceptional course, no words to explain the

instructor’s commitment and professionalism.
Vast experience, humbleness, patience and
amazing teaching skills. A different and positive
class.”
OPERATOR
TRAINING
THE SUCCESSFUL
IMPLEMENTATION OF YOUR
COMMUNICATIONS SYSTEM
DEPENDS ON ITS CONFIDENT
USERS.
Users of your mobile and portable

radios require training on their units
to understand its basic operation,
features and functions.
Dispatchers of your consoles require

training to understand basic
operation, features and functions;
management personnel require
training on the Motorola Solutions
applications.
9
GENERAL INFORMATION
TRAIN THE TRAINER OPERATOR TRAINING

With this option, Motorola Solutions trains your With this option, the users within your organisation
qualified instructors so that they, in turn, can train are trained by a Motorola Solutions instructor. These
each individual user in your organisation. These classes are typically done on site using your
classes are usually delivered on site using your equipment and our end-user training materials, that
equipment and our end-user training materials, that can be tailored if needed.
can be tailored if needed.
CONSOLES TRAINING
AUDIENCE These courses provide operators and supervisors with COURSES FOR CONSOLE PRODUCTS
This course is geared for customers who have an an introduction to the basic operation, administration
experienced, dedicated training staff in their and feature functionality of the Console Systems. • MCC 7000 Series Dispatch Console Administrator
organisation. Through facilitation and hands-on practice, users learn Training
to perform tasks that are associated with their • MCC 7000 Series Dispatch Console Operator
COURSE OVERVIEW organisation’s particular system. Training
This course provides your training personnel • MCD 5000 Operator Training
knowledge and practice that will enable them to • Overview of console configuration
• DCX9000 Workshop
successfully train their students. It concentrates on • Console dispatcher and supervisor operation
specific product features and how it relates to the • Alias Management
training process; students will become proficient in • Messaging
discussing common tasks associated with the
operation of their radios and consoles, as identified in
SUBSCRIBER TRAINING
the training needs analysis.
Note: This course is presented as customer specific
These courses provide radio users with an COURSES FOR MOBILES & PORTABLES
introduction to their radios and a review of their
and will cover pertinent information on customer • DIMETRA™ Series
radio’s basic functionality. Through facilitation and
equipment.
hands-on practice, users learn to perform common • APX™ Series
tasks associated with their radio configuration. • MOTOTRBO™ Series
REQUISITE KNOWLEDGE
Previous training experience and radio system • Overview of radio configuration
knowledge is a must.
• General radio operations
TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.

Note: End-user training materials are not sold as standalone products, they are part of our Train-the-Trainer or Operator training programmes.
GENERAL INFORMATION
LEARNING EXPERIENCE PORTAL

AN INTERACTIVE PLATFORM… DESIGNED FOR YOU! THE LXP IS YOUR VALUABLE RESOURCE TO SEE THE
LATEST COURSES, DESCRIPTIONS, REQUIREMENTS, DATES AND LOCATIONS.
Use the search box and filters

feature to quickly and easily search
for training or documentation.
View your history and upcoming

training on your personalized
dashboard.
Receive reminder notifications of

upcoming training or changes to
your training.
Easily locate and download

documents plus stay up-to-date
with training news and
announcements.
GENERAL INFORMATION
HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL

If you are a Motorola Solutions Customer who already has a Motorola Solutions Login ID, you can go to the “Enrol in a course” section for further
instructions.
SET UP A NEW USER ACCOUNT AND PASSWORD
• Visit: https://learning.
motorolasolutions.com
• Click “Register”
• Fill out all the required information
on the form; preferably, use a company
email address during the registration
process (if you are a MSI Customer with
an established 10-digit Motorola
Customer Account Number, please enter
your Company Name in the form)
• Click “Submit”
• You will receive a confirmation of
your submission
• You will next receive further
information to activate your account
(up to 5 business days)
TO ENROL IN A COURSE
(ONCE YOU HAVE AN LXP ACCOUNT)
• Log in to the LXP: https://learning.
• Click on “LOG IN”
• Enter your Log In ID and
Password and Click “LOG IN”
• If you have forgotten your Log In or
Password click on “Forgot Log In ID” or
“Forgot Password”
• Find a training course by clicking
“Browse Training” at the top of the
screen Or use “Search Catalog” at the
top of the screen
GENERAL INFORMATION
HELPFUL INFORMATION
HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE FOR QUESTIONS AND
HOW TO MAKE PAYMENTS WHEN If prepayment is required to secure your ASSISTANCE
REGISTERING registration, it must be received by Motorola Call the Education Help Desk
For your convenience we accept the following Solutions 30 days prior to your attendance. Monday – Friday,
methods of payment: Contact the help desk above for assistance with 9:00 a.m. – 6:00 p.m. Kuala Lumpur/Singapore Time
• Credit Card payments and P.O. specifications. or email us at:
• Purchase Order All pricing listed is US dollars. Training.APAC@motorolasolutions.com
Note: Invoices are available only when using Purchase Orders.
CONTACT MOTOROLA SOLUTIONS

ASIA PACIFIC
AUSTRALIA 1-800-931855 MALAYSIA 1-800-8-18590
CHINA (MAINLAND) 4001-202101 NEW ZEALAND 0800-445227
HONG KONG SAR 800-903-237 PHILIPPINES 1-800-1-114-2853
INDIA 000-800-9190337 SINGAPORE 800-1206952
INDONESIA 007-803-011-4936 SOUTH KOREA 00798-14-800-9674
JAPAN 0066-33-813730 TAIWAN 00801-13-6901
THAILAND 1800-011691
POLICIES AND REQUIREMENTS

CANCELLATION AND RESCHEDULING For more information about our Cancellation Service strategy for each product. This strategy
BY THE STUDENT Policy, visit https://learning.motorolasolutions. may include a combination of (but not limited to)
Registrants may cancel or reschedule a class no com/content/cancellation-policy processes, procedures, recommendations, and
less than 30 days prior to the class start date. instructor experiential advice which may involve
Cancellations received after the stated deadline PROFESSIONALISM repair, replacement, and or recovery of hardware,
will not be eligible for a refund. Students are expected to maintain professional software, or firmware of Motorola Solutions
conduct and dress at all times. Class dress is products. The repair, replacement, or recovery of
CANCELLATION AND RESCHEDULING casual, but smart. these products may vary from product to product.
BY MOTOROLA SOLUTIONS Motorola Solutions reserves the right to change
LAPTOP REQUIREMENTS
Motorola Solutions Training Services reserves the structure and content of all courses at any
All our classes require students to bring their
the right to cancel any course due to low time.
laptops to the classroom so that they may
enrollment or other circumstances which would
utilise an electronic copy of the class material.
make the event non-viable up to 10 business Find more information about Terms & Conditions,
Please review your enrolment confirmation
days prior to the start of class. visit https://learning.motorolasolutions.com/
email for specific requirements for your class.
If Motorola Solutions cancels a class, the content/terms-and-conditions
registrants will be offered a full refund. TRAINING CONTENT AND STRATEGY
Registrants will be notified at the time of DISCLAIMER
change or cancellation with regards to the All of Motorola Solutions training classes are
cancellation and refund process. designed to support the Motorola Solutions
GENERAL INFORMATION
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M te loy rodu
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Course code
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Portfolio Course title
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& Type
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A d ai n
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RDS0002 Basic RF • • •
RDS0003 Basic Networking • • •
RDS0004 Basic Radio • • • •
RDS2012 RF for Radio Professionals • • •
Radio Foundations
ACT100E Bridging the Knowledge Gap - Technicians • •

ACT101E Bridging the Knowledge Gap - System Administrator • •
NST021 Communication System Concepts • • •
NST762 Networking Essentials in Motorola Communications Equipment • • •
SRV1010 Server and Virtualization Foundation • • •
AST4104 ASTRO® 25 Systems Applied Networking • • • • •
DMT1108 DIMETRA™ Systems Applied Networking • • • •
TGTC08 RF Fundamentals • • •
DMT0057 Introduction to Trunked Radio Concepts • • •
DMT9200 DIMETRA™ X Core D9.2 System Overview • • •
DMT9201 DIMETRA™ X Core D9.2 Configuration and Administration Workshop • • • •
DIMETRA™ Systems
DMT9202 DIMETRA™ X Core D9.2 Fault Management Workshop • • • •

DMT9203 DIMETRA™ X Core D9.2 Performance Management Workshop • • • •
DMT9204 DIMETRA™ X Core D9.2 Troubleshooting and Maintenance Workshop • • • •
DMT9205 DIMETRA™ X Core D9.2 Air Interface Encryption, Authentication, and Provisioning • • • •
DMT2094 DIMETRA™ X Core Secure Communications Workshop • • • •
DMT9216 DIMETRA™ X Core Edge Installation, Configuration, and Administration Workshop • • • • •
DMT0036 DIMETRA™ Express Installation, Configuration and Maintenance Workshop • • • • •
DMT9211 DIMETRA™ X Core D9.2 MCC 7500 Admin Workshop • • • •
DMT9212 DIMETRA™ X Core D9.2 MCC 7500 Operator Workshop • • • •
DMT9213 DIMETRA™ X Core D9.2 MCC 7500 Install, Config, Troubleshooting, & Maintenance
Console courses
• • • • •
DMT0072 DCX9000 Workshop • • • • • • •
RDS1022 MCD 5000 Technical Operational Workshop • • • • •
AST2011 MCC 7000 Series Consoles for K-Core • • • • •
AST2037 MCC 7000 Series Dispatch Consoles Overview • • • •
CON012 MCC 7000 Series Dispatch Consoles Workshop • • • • •
TBTS01 MTS 2/MTS 4 Installation, Configuration, Troubleshooting & Maintenance Workshop
stations
• • • • •
Base
TBTS04 MTS 1 Installation, Configuration, Troubleshooting and Maintenance Workshop • • • •

PCT1032 MOTOTRBO Radio Management 2.0 Configuration Mode • • • •
AST2003 APX Radio Management Overview • •
PCT0115 MOTOTRBO CPS 2.0 Programming • • • •
DMT0033 ST7500 End User Operator • • • • •
DMT1054 MTP3000 Series End User Operator • • • • •
DMT1068 MTP6000 Series End User Operator • • • • •
DMT1069 MTP8000Ex Series End User Operator • • • • •
Subscribers
DMT1070 MTM5000 Series End User Operator • • • • •

DMT1083 ST7000 End User Operator • • • • •
DMT6003 MXP600 End User Operator • • • • •
TTER01PLUS TETRA Terminal Programming Course (CPS Plus) • • • •
DMT1107 TETRA Subscriber Operator, Programming and Maintenance • • • • •
TBO300 MOTOTRBO Subscriber & Repeater Technical Service Academy • • • • Live training
PCT2022 MOTOTRBO Radio Management 2.0 Workshop • • • • Self-paced training
RDS2017 APX™ Radio Management Workshop • • • • •
APX7001 APX CPS Programming and Template Building • • • • •
APX010 APX™ Technical Subscriber Academy • • • • • •
GENERAL INFORMATION
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Portfolio Course code Course title
Op & tem
En nici r
&Type
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c h ra t
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PCT0129 MOTOTRBO Ion Overview • • • • •
MOTOTRBO™
PCT0131 MOTOTRBO Ion MyView and RadioCentral Overview • • • •

Ion
PCT0141 MOTOTRBO Ion Features and Services • • • • •

PCT0132 RadioCentral MOTOTRBO Ion Workshop • • • • •
PCT1046 MOTOTRBO Capacity Max Theory of Operation • • • • •
PCT1047 MOTOTRBO Capacity Max Technical Overview • • • • •
PCT1066 MOTOTRBO IP Site Connect and Capacity Plus Technical Overview • • • •
CEDMEL2000 MOTOTRBO System Introduction for Technicians • • •
PCT2023 MOTOTRBO IP Site Connect and Capacity Plus Theory of Operations and Design • • •
MOTOTRBO™
PCT3014 MOTOTRBO IP Site Connect and Capacity Plus Systems Workshop • • • • •

PCT2010 MOTOTRBO™ Capacity Max Design and Deploy • • • • •
PCT0147 Capacity Max System Server Upgrade • • • • •
PCT2005 SmartPTT Plus • • • • •
PCT2006 TRBONet Plus Essentials and Deployment • • • • •
PCT3031 TRBOnet Plus for Capacity Max • • • • •
AST1038 ASTRO® 25 IV&D System Overview • • •
AST4102 ASTRO® 25 IV&D Radio System Administrator Workshop • • • • •
AST4103 ASTRO® 25 IV&D System Core Workshop • • • • •
ASTRO® Systems
AST4207 ASTRO® 25 IV&D Secure Communications Workshop • • • • •

AST4208 ASTRO® 25 IV&D GTR 8000 Repeater Site Workshop • • • • •
AST4410 ASTRO® 25 IV&D Conventional Core with Configuration Manager Workshop • • • • •
AST4440 ASTRO® 25 IV&D Conventional RF Site Workshop • • • • •
AST2038 ASTRO® 25 Radio Authentication • • • • •
PTT0001A WAVE PTX Overview • • •
PTT0004A WAVE PTX Admin Portal: End-User Training • • •
PSA0017A WAVE PTX Dispatch Overview • • •
PTT0006A WAVE PTX R11.2 Mobile Application: End-User Training (APAC) • • •
PTT0054 Central Admin Tool (CAT) R10.0 & R11.2: End-User Training • • •
PSA0077 WAVE PTX User Provisioning Portal • • • • •
PSA0078 WAVE PTX Enterprise Contacts and Group Management Portal • • • • •
WAVE PTX
PSA0079 WAVE PTX Handset Standard Mode • • • • •

PSA0080 WAVE PTX Handset PTT Radio Mode • • • • •
PSA0081 WAVE PTX Dispatch Console and features • • • • •
PTT0071 WAVE PTX System Overview & Architecture • • • • •
PTT0072 WAVE Gateway Overview & Architecture • • • • •
PTT0073 WAVE System Alarms Dashboard • • • • •
PTT0074 WAVE System Field Utilities Tool • • • • •
Live training
PTT0075 Critical Connect (Gateway) Portal for Interoperability with WAVE System • • • • • Self-paced training
FOUNDATIONAL
COURSES
RF FUNDAMENTALS (TGTC08) 19
BASIC RF (RDS0002) 19
BASIC RADIO (RDS0004) 19
RF FOR RADIO PROFESSIONALS (RDS2012) 20
COMMUNICATION SYSTEMS CONCEPTS (NST021) 20
BASIC NETWORKING (RDS0003) 20
NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS 21

EQUIPMENT (NST762)
DIMETRA™ APPLIED NETWORKING (DMT1108) 21
ASTRO® 25 SYSTEM APPLIED NETWORKING (AST4104) 21
SERVER & VIRTUALIZATION FOUNDATION (SRV1010) 22
BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – TECHNICIAN (ACT100E) 22
BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – SYSTEM ADMINISTRATOR 22

(ACT101E)
16
RADIO SOLUTIONS FOUNDATIONAL
RF FUNDAMENTALS
RF BASICS / RADIO SYSTEM BASICS
BASIC RF
2 HRS RDS0002
BASIC RADIO
4 HRS RDS0004
COMMUNICATION
SYSTEMS CONCEPTS
5 DAYS NST021
CURRICULUM COMPLETE
PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES.
IP/NETWORKING FUNDAMENTALS
BASIC NETWORKING
1 HR RDS0003
NETWORKING ESSENTIALS
IN M
OTOROLA SOLUTIONS
COMMUNICATIONS SYSTEM
5 DAYS NST762
CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM
DIMETRA™ SYSTEM ASTRO® 25 SYSTEM

DIMETRA™ APPLIED ASTRO® 25 SYSTEMS
NETWORKING APPLIED NETWORKING
5 DAYS DMT1108 5 DAYS AST4104
CURRICULUM COMPLETE
PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SOLUTIONS SYSTEMS REQUIRING
ADVANCED TECHNICAL TRAINING.
CLICK HERE TO GO TO CLICK HERE TO GO TO

PAGE 23 FOR MORE PAGE 53 FOR MORE
DETAILS ON DIMETRA™ DETAILS ON ASTRO® 25
RF FUNDAMENTALS BASIC RF BASIC RADIO
5 DAYS TGTC08 2 HRS RDS0002 4 HRS RDS0004
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW

This course delivers a basic understanding of RF. This course emphasizes the concepts behind RF The purpose of this course is to provide the student
Systems theory and operation. Topics include basic with the basic, foundational land mobile two-way
TARGET AUDIENCE radio transmitters and receivers, RF propagation, radio knowledge required when working with
Technical staff that requires to acquire the modulation, antenna systems, transmission lines and Motorola Solutions. This course is ideal for all people
fundamentals of RF. data-communications. who sell or service land mobile two-way radios.
COURSE OBJECTIVES TARGET AUDIENCE TARGET AUDIENCE

By the end of the course, you will be able to: Technical staff who need to understand Individuals who need a foundational overview of two-
• Describe electrical principles including Direct and communication systems concepts. way radios.
Alternating current.
• Describe the basic structure of radio transmitters COURSE OBJECTIVES COURSE OBJECTIVES
and receivers. After completing this course, the student will be able After completing this course, the student will be able
• Describe transmission lines. to: to:
• Describe the construction and operation of • Describe electrical principles, including direct and • Define what a two-way radio is.
antennas. alternating current. • Describe two-way radio components.
• Describe RF propagation. • Describe the basic structure of radio transmitters • Describe communication types.
and receivers.
• Describe digital communication techniques • List and describe ways of expanding coverage.
• Describe the operation of the antenna system.
• Describe analogue and digital solutions.
• Identify different types of transmission media.
REQUISITE KNOWLEDGE • Describe how transmit and receive processes work
• Describe RF propagation and understand system in conventional and trunked two-way radio.
None
gains in a link budget.
• Define system scalability.
PREREQUISITES • Identify the considerations to implementing a two-
None REQUISITE KNOWLEDGE way radio.
None
• List the characteristics of single-site, single-zone
and multi-zone systems.
PREREQUISITES • Explain the concept of two-way radio security.
None
• Describe the open standards for the following
technologies: APCO P25, TETRA and DMR.
REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent
experience:
• RDS0002 Basic RF
PREREQUISITES
None
RF FOR RADIO COMMUNICATION BASIC NETWORKING

PROFESSIONALS SYSTEMS CONCEPTS
3 HRS RDS2012 5 DAYS NST021 1 HR RDS0003

This course emphasizes the concepts behind RF This course emphasises the concepts behind RF This course provides a detailed overview of the
Systems theory and operation. Topics include basic Systems theory and operation. Major topics covered fundamentals of computer networking. Topics include
radio transmitters and receivers, RF propagation, include: the TCP/IP five layer model, interconnecting devices,
modulation, antenna systems, transmission lines and • RF System Operation, including talkaround, transmission media, user-facing applications and
data-communications. repeater operation, and types of signalling used in network security.
RF Systems
TARGET AUDIENCE • A basic walkthrough of building a communication TARGET AUDIENCE
Technical staff, who need to understand system from Simplex, to Half Duplex, Voting Engineers who need to understand the essentials of
Communication Systems Concepts including basic Systems, and Simulcast is done, emphasizing the system networking.
radio, RF propagation, modulation, antenna systems, improvements in communication obtained with
transmission lines and data-communications. each step.
COURSE OBJECTIVES
• Trunking Operation, including Smartzone operation After completing this course, the student will be able
COURSE OBJECTIVES • Types of modulation used in RF System operation, to:
By the end of the course, you will be able to: including ASTRO® • Identify the elements and interconnectivity of a
• Describe basic circuit-related phenomena and • Radio frequency path including the antenna and basic network.
elements transmission line • Compare the OSI and TCP/IP reference models.
• Describe the filtering process and types of RF • Decibels and their uses on the job • Identify standards organizations.
filters • RF Propagation/RF Interference • Define the physical and logical topologies in
• Describe and compare digital modulation schemes • Basic Troubleshooting practices from the system system networking.
• List common frequency spectrum bands and perspective • Define the various transmission media.
describe their common uses • Define commonly used network protocols.
• Describe the transmission line theory TARGET AUDIENCE • Describe the levels of network security and types
• Provide the rules for cable selection, routing and Individuals who are interested in the operational of network protection
installation concepts driving modern communication systems.
• List advanced RF hardware filters, and provide REQUISITE KNOWLEDGE
their descriptions COURSE OBJECTIVES None
• Discuss RF performance issues Upon completing this course, the student will be able
• List and describe transmitter performance to: PREREQUISITES
parameters • Define terms commonly used in two--way None
• List and describe receiver performance parameters communication systems
• List and describe common test equipment • Effectively use two--way radio communication
systems knowledge to troubleshoot typical two-
• Describe the RF troubleshooting process
way communication radio systems
• Develop requirements for a two--way radio system
REQUISITE KNOWLEDGE by establishing programming and protocol
Completion of the following course(s) or equivalent requirements as requested
experience:
• Improve skills in the interpretation of typical two--
• RDS0002 RF Basics
way radio checks of the receiver, transmitter and
the antenna system to troubleshoot a two-way
PREREQUISITES radio communication system
None • Use decibels to interpret the radio frequency path
and antenna system to describe expected radio
communication system performance and
troubleshooting
REQUISITE KNOWLEDGE
• Knowledge of basic electronics
• Experience using standard communication test
equipment
PREREQUISITES
None
NETWORKING ESSENTIALS DIMETRA™ APPLIED ASTRO® 25 SYSTEMS

IN MOTOROLA SOLUTIONS NETWORKING APPLIED NETWORKING
COMMUNICATIONS
EQUIPMENT
5 DAYS NST762 5 DAYS DMT1108 5 DAYS AST4104

The Networking Essentials in Motorola Solutions This course provides engineers and technicians with The ASTRO® 25 Systems Applied Networking course
Communications Equipment course provides the the necessary networking information required for the provides technicians with the necessary networking
technician with the essential elements of networking network components applied in the DIMETRA™ information required for understanding the network
required for the installation and maintenance of most systems. The course includes overview of the basic components installed in modern Motorola
Motorola Solutions communications systems. The networking concepts, network configuration overview communications systems. The course includes
course includes ample hands-on and basic of the transport network components and information familiarisation with basic networking concepts, and
troubleshooting on network elements. assurance applied in the DIMETRA™ systems. the networking components deployed in the
ASTRO® 25 System.
TARGET AUDIENCE TARGET AUDIENCE
System Technicians TARGET AUDIENCE
Technical System Managers and Network Technicians
Technical System Managers and Technicians
COURSE OBJECTIVES
COURSE OBJECTIVES
After completing this course, the student will be able COURSE OBJECTIVES
By the end of the course, you will be able to:
to: After completing this course, the student will be able
• Define basic IP network hardware and protocols
• Recall basic network terminology to:
• Analyse basic IP network connectivity and
• Compare basic configuration types, both logical • Define basic IP network concepts, hardware and
addressing
and physical protocols.
• Define DIMETRA™ Master Site VLAN/VRRP
• Describe the basic OSI (Open System Interconnect) • Describe the LAN topologies for the ASTRO® 25
Operation
model compared with the TCP/IP model system.
• Define DIMETRA™ Network Transport Subsystem
• Construct a basic LAN with a Windows Server • Describe the WAN topologies for the ASTRO® 25
Domain Controller and workstations • Review DIMETRA™ Network Management
applications system.
• Examine the interaction between the routers • Identify the current and legacy network
through their configurations • Define DIMETRA™ Information Assurance
components such as switches and routers.
• Use common network commands to simulate • Define DIMETRA™ Data Subsystem
• Perform backup, restore, and recovery procedures
traffic and validate connectivity and routing of routers and LAN switches.
REQUISITE KNOWLEDGE • tse basic IP network connectivity and addressing.
REQUISITE KNOWLEDGE None
• Define ASTRO® 25 Master Site VLAN/VRRP
Completion of the following courses or equivalent operation.
experience is highly recommended: PREREQUISITES
• Define ASTRO® 25 Network Transport Subsystem.
• An understanding of basic Motorola None
Communications Systems • Describe the various ASTRO® 25 Network
Management applications.
• Basic familiarization with computer operating
systems • Identify network security components and concepts
in an ASTRO® 25 system.
• Completion of Basic Networking course (RDS0003)
or equivalent experience • Diagram SNMP deployment throughout the system.
PREREQUISITES REQUISITE KNOWLEDGE

None Completion of the following course(s) or equivalent
experience:
• NST762 Networking Essentials in Motorola
Communications Systems
PREREQUISITES
None
SERVER &VISUALIZATION BRIDGING THE KONWLEDGE BRIDGING THE KONWLEDGE

FOUNDATION GAP FOR ASTRO® 25 - GAP FOR ASTRO® 25 -
TECHNICIAN SYSTEM ADMINISTRATOR
4 DAYS SRV1010 4 HRS ACT100E 4 HRS ACT101E

This course will prepare students to install a server This seven-module course is designed to bring This five-module course is designed to bring
and understand the basics of supported virtualization Technicians from different technical backgrounds and Administrators from different technical backgrounds
application. The course covers BIOS configuration, experience levels to a common starting point for the and experience levels to a common starting point for
installing supported virtualization applications, ASTRO 25 curriculum. This course provides seven the ASTRO 25 curriculum. This course provides five
installing a client and server OS and verifying modules from the basic concepts of radio modules from the basic concepts of radio
operations. The course includes hands on lab communication systems and computer networking communication systems and computer networking
exercises. features, through the evolution that led to the ASTRO features, through the evolution that led to the ASTRO
25 trunking system’s architecture. 25 trunking system’s architecture.
TARGET AUDIENCE
Technical Support Staff who need to understand TARGET AUDIENCE TARGET AUDIENCE
virtual servers or install servers that utilize Virtual This is targeted for System Administrators and other This is targeted for System Administrators and other
Machines (VM). ASTRO 25 system users who are new to trunked radio ASTRO 25 system users who are new to trunked radio
systems. Also those with experience in non-IP-based systems. Also those with experience in non-IP-based
COURSE OBJECTIVES radio systems like SmartNet and SmartZone. radio systems like SmartNet and SmartZone.
By the end of the course, you will be able to:
• Configure BIOS parameters for server hardware COURSE OBJECTIVES COURSE OBJECTIVES
• Demonstrate basic knowledge of supported After completing this course, the student will be able By the end of the course, you will be able to:
virtualization application, including capacity to: • Identify different communication concepts using
• Explain the different radio system concepts as representative block diagrams of the respective
• Install supported virtualization application on a
applied to conventional and trunked systems. systems.
server platform
• Compare analog radio communication signaling to • Compare radio system communication concepts
• Configure supported virtualization application
ASTRO 25 radio communications signaling.
parameters of supported server hardware using representative block diagrams of the
• Identify different communication concepts using respective systems.
• Install a Client OS and Server OS in a virtual
representative block diagrams of the respective
environment • Compare how voice and data, information flow
systems.
• Verify Server/Client operations in a virtual through different radio communication system
• Compare radio system communication concepts
environment types and how the signaling information controls
using representative block diagrams of the
that flow of information.
respective systems.
REQUISITE KNOWLEDGE • Describe the features of each radio communication
• Compare how voice and data, information flow
• Comp-TIA Server+ Certification or equivalent through different radio communication system system in terms of advantages and disadvantages.
types and how the signaling information controls • Explain the Trunked Radio System Concepts.
PREREQUISITES that flow of information.
None • Describe the features of each radio communication REQUISITE KNOWLEDGE
system in terms of advantages and disadvantages. None
REQUISITE KNOWLEDGE PREREQUISITES

None None
PREREQUISITES
None
DIMETRA™ SYSTEMS
COURSES
DIMETRA™ X CORE D9.2 SYSTEM OVERVIEW (DMT9200) 29
INTRODUCTION TO TRUNKED RADIO CONCEPTS (DMT0057) 29
DIMETRA™ X CORE D9.2 CONFIGURATION AND ADMINISTRATION WORKSHOP 29

(DMT9201)
DIMETRA™ X CORE D9.2 FAULT MANAGEMENT WORKSHOP (DMT9202) 30
DIMETRA™ X CORE D9.2 PERFORMANCE MANAGEMENT WORKSHOP (DMT9203) 30
DIMETRA™ X CORE D9.2 TROUBLESHOOTING AND MAINTENANCE WORKSHOP 30

(DMT9204)
DIMETRA™ X CORE D9.2 AIR INTERFACE ENCRYPTION, AUTHENTICATION, AND 31

PROVISIONING (DMT9205)
DIMETRA™ X CORE D9.2 SECURE COMMUNICATIONS WORKSHOP (DMT2094) 31
DIMETRA X CORE EDGE INSTALLATION, CONFIGURATION, AND 31

ADMINISTRATION WORKSHOP (DMT9216 )
DIMETRA™ EXPRESS INSTALLATION, CONFIGURATION AND MAINTENANCE 32

WORKSHOP (DMT0036)
23
RADIO SOLUTIONS DIMETRA SYSTEMS
DIMETRA™ MSO SYSTEM ENGINEER
DIMETRA™ X CORE D9.2

SYSTEM OVERVIEW
3 DAYS DMT9200
DIMETRA™ X CORE OPTIONAL TRAINING

D9.2 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
4 DAYS DMT9201
DIMETRA™ X CORE D9.2 SECURE COMMUNICATIONS DIMETRA™ X CORE D9.2

FAULT MANAGEMENT SECURE COMMUNICATIONS
WORKSHOP WORKSHOP
3 DAYS DMT9202 3 DAYS DMT2094
DIMETRA™ X CORE D9.2 ENCRYPTION, AUTHENTICATION DIMETRA™ X CORE D9.2 AIR

TROUBLESHOOTING AND & PROVISIONING INTERFACE ENCRYPTION,
MAINTENANCE WORKSHOP AUTHENTICATION, AND
PROVISIONING
DIMETRA™ X CORE
D9.2 PERFORMANCE
MANAGEMENT WORKSHOP
3 DAYS DMT9203
DIMETRA™ FIELD ENGINEER

SYSTEM OVERVIEW
3 DAYS DMT9200
MTS 1 INSTALLATION, MTS 2/MTS 4 INSTALLATION,

CONFIGURATION, CONFIGURATION,
TROUBLESHOOTING AND TROUBLESHOOTING AND
MAINTENANCE WORKSHOP MAINTENANCE WORKSHOP
3 DAYS TBTS04 4 DAYS TBTS01
DIMETRA™ X CORE D9.2 AIR

INTERFACE ENCRYPTION,
AUTHENTICATION, AND
PROVISIONING
3 DAYS DMT9205
OPTIONAL TRAINING

MCC 7500 INSTALL, CONFIG,
TROUBLESHOOTING, AND
MAINTENANCE
3 DAYS DMT9213
DIMETRA™ SYSTEM ADMINISTRATOR

SYSTEM OVERVIEW
3 DAYS DMT9200
DIMETRA™ X CORE
D9.2 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
4 DAYS DMT9201

FAULT MANAGEMENT
WORKSHOP
3 DAYS DMT9202
DIMETRA™ X CORE
D9.2 PERFORMANCE
MANAGEMENT WORKSHOP
3 DAYS DMT9203
OPTIONAL TRAINING
DIMETRA™ X CORE SECURE DIMETRA™ X CORE D9.2 AIR

COMMUNICATIONS INTERFACE ENCRYPTION,
WORKSHOP AUTHENTICATION, AND
PROVISIONING
DIMETRA™ DISPATCH ADMINISTRATOR

SYSTEM OVERVIEW
3 DAYS DMT9200

MCC 7500 INSTALL, CONFIG,
TROUBLESHOOTING, AND
MAINTENANCE
3 DAYS DMT9213

MCC 7500 ADMIN
WORKSHOP
1 DAY DMT9211
OPTIONAL TRAINING

SECURE COMMUNICATIONS
WORKSHOP
3 DAYS DMT2094
DIMETRA™ DISPATCH OPERATOR

SYSTEM OVERVIEW
3 DAYS DMT9200

MCC 7500 OPERATOR
WORKSHOP
1 DAY DMT9212
DIMETRA™ X CORE D9.2 INTRODUCTION TO DIMETRA™ X CORE

SYSTEM OVERVIEW TRUNKED RADIO CONCEPTS D9.2 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
3 DAYS DMT9200 0.5 HRS DMT0057 4 DAYS DMT9201

This course provides an overview of the features and This course provides an overview of basic radio During this workshop, delegates will use configuration
functions of a DIMETRA™ X Core D9.2 system. The concepts and the main technical characteristics of a and administration applications to manage a
course includes descriptions of the various call types TETRA Radio system. The course describes the DIMETRA™ X Core D9.2 system as they would on a
and system hardware functionality. Applications principles of trunked and conventional radio systems. daily basis. The delegates will perform configuration
overview describes the purpose of the software used setup procedures for the more popular features and
to manage and administer the system. TARGET AUDIENCE functions as well as common administration tasks,
All staff who require an overview of basic radio based on real business scenarios.
TARGET AUDIENCE concepts and the main technical characteristics of a
All staff who require an overview of the DIMETRA™ X TETRA Radio system. TARGET AUDIENCE
Core D9.2 system functionality and features. System managers responsible for configuration and
COURSE OBJECTIVES administration of a DIMETRA™ X Core system.
COURSE OBJECTIVES By the end of the course, you will be able to:
By the end of the course, the student will be able to: • Describe the operation of a Basic Conventional COURSE OBJECTIVES
• Describe DIMETRA X Core benefits. Radio system. By the end of the course, the student will be able to:
• Describe the advantages of a Trunked Radio • Describe the purpose of Configuration
• Describe DIMETRA X Core D9.2 features and their
benefits. system over a Conventional Radio system. Management and Server Administration within
• Describe the main technical characteristics of a your DIMETRA X Core system.
• Describe DIMETRA X Core D9.2 Single Zone
system components and their functionality. TETRA Radio system. • Describe fleetmapping and home zone map
• Describe the purpose and function of DIMETRA X function.
Core D9.2 Network Management applications. REQUISITE KNOWLEDGE • Perform configuration procedures using UCM.
• Describe DIMETRA X Core D9.2 Multi-Zone system None • Perform configuration procedures using ZCM.
components and their functionality. • Perform configuration procedures using RCM.
• Describe DIMETRA X Core D9.2 Inter-System PREREQUISITES • Perform Network Management Server
Interface functionality. None Administration tasks.
• Describe how different types of calls are processed • Explain the importance of daily operational tasks.
through a DIMETRA X Core D9.2 system.
• Perform server database administration tasks.
REQUISITE KNOWLEDGE
REQUISITE KNOWLEDGE
None
experience:
PREREQUISITES • DMT9200 DIMETRA™ X Core D9.2 System
None
Overview
PREREQUISITES
None
DIMETRA™ X CORE D9.2 DIMETRA™ X CORE DIMETRA™ X CORE D9.2

FAULT MANAGEMENT D9.2 PERFORMANCE TROUBLESHOOTING AND
WORKSHOP MANAGEMENT WORKSHOP MAINTENANCE WORKSHOP
3 DAYS DMT9202 3 DAYS DMT9203 5 DAYS DMT9204

The workshop will allow delegates to use applications During this workshop, delegates will use applications During this workshop, delegates will troubleshoot and
to identify faults on systems components using a live on a live DIMETRA™ X Core D9.2 system based on maintain a live DIMETRA™ X Core D9.2 system using
DIMETRA X Core D9.2 system and within the context real business scenarios. Delegates will learn how to business scenarios, troubleshooting procedures, and
of business scenarios. interpret system and user performance based on call diagnostic applications. Delegates will also perform
traffic and device statistics. complex FRU/FRE procedures to resolve hardware
TARGET AUDIENCE faults.
System operations staff and field engineers who TARGET AUDIENCE
perform fault management tasks on a DIMETRA™ X System operators and managers who monitor and TARGET AUDIENCE
Core D9.2 system. collect system statistics on a DIMETRA™ X Core D9.2 System and Field Engineers who troubleshoot and
system. maintain a DIMETRA™ X Core D9.2 system.
COURSE OBJECTIVES
By the end of the course, the student will be able to: COURSE OBJECTIVES COURSE OBJECTIVES
• Define the role of Fault Management within By the end of the course, the student will be able to: By the end of the course, the student will be able to:
Network Management. • Describe the factors that affect system • Describe troubleshooting model process, system
• Define the role of each of the applications used performance. support tools, and technical support services
within Fault Management. • Describe the Performance Management Analysis provided by Motorola Solutions.
• Utilize the Unified Event Manager (UEM) process. • Describe the DIMETRA X Core system architecture.
application to assist Fault Management within the • List the Performance Management applications • Perform troubleshooting procedures using system
DIMETRA X Core system. used in a DIMETRA X Core system. troubleshooting tools.
• Use the Transport Network Device Manager • Describe the purpose of system reports, system • Perform recommended routine maintenance
(TNDM) to assist Fault Management. usage applications and device statistics in procedures for a DIMETRA X Core system.
• Use the Zone Configuration Manager (ZCM) Performance Management activities. • Perform replacement procedures and reconfigure
application to perform diagnostic functions within • Access and navigate DIMETRA Performance faulty Field Replaceable Units (FRUs) and Field
the DIMETRA X Core system. Management applications to monitor system Replaceable Equipment/Entities (FREs) within a
• Use System Health Application Suite (SHAS) to activity and generate system reports. DIMETRA X Core system.
assist Fault Management within the DIMETRA X • Perform verification procedures on FRU/FRE
Core system. REQUISITE KNOWLEDGE replacement.
• Perform backup and restore tasks available via Completion of the following course(s) or equivalent
Enhanced Software Update (ESU). experience: REQUISITE KNOWLEDGE
• DMT9200 DIMETRA™ X Core D9.2 System Completion of the following course(s) or equivalent
REQUISITE KNOWLEDGE Overview experience:
Completion of the following course(s) or equivalent • DMT9200 DIMETRA X Core D9.2 System Overview
experience: PREREQUISITES • DMT9202 DIMETRA X Core D9.2 Fault
• DMT9200 DIMETRA™ X Core D9.2 System None Management Workshop
Overview
PREREQUISITES
PREREQUISITES None
None
DIMETRA™ X CORE D9.2 AIR DIMETRA™ X CORE DIMETRA X CORE

INTERFACE ENCRYPTION, D9.2 CORE SECURE EDGE INSTALLATION,
AUTHENTICATION, AND COMMUNICATIONS CONFIGURATION, AND
PROVISIONING WORKSHOP ADMINISTRATION WORKSHOP
3 DAYS DMT9205 3 DAYS DMT2094 2 DAYS DMT9216

During this workshop, students will perform key During the workshop, delegates will perform key In this course, you will learn about the DIMETRA™ X
management tasks on a live DIMETRA™ X Core D9.2 management, administrative, and maintenance tasks Core Edge solution and how it operates within a
system. Students will perform authentication and on a live DIMETRA™ X Core system. Using real DIMETRA X Core system. You will also carry out
provisioning procedures for the daily administration of business scenarios, this workshop will allow installation and configuration procedures based on
user authentication and provisioning based on real delegates to perform key management, key real business scenarios.
business scenarios. transference, maintenance, and troubleshooting
procedures on the Key Management Facility (KMF) TARGET AUDIENCE
TARGET AUDIENCE server and client. Technical support staff who needs to install and
System operators and managers responsible for the configure the DIMETRA X Core Edge solution.
provisioning and management of key authentication in TARGET AUDIENCE
a DIMETRA X Core D9.2 system. System operators, managers and field technicians COURSE OBJECTIVES
responsible for the management and maintenance of By the end of this course, the student will be able to:
COURSE OBJECTIVES secure end-to-end communications in a DIMETRA™ X • Describe the DIMETRA X Core Edge solution.
By the end of this course, the student will be able to: Core system. • List requirements, capacity, and limitations the
• Describe how Air Interface Encryption and DIMETRA X Core Edge solution.
Authentication work within the DIMETRA X Core COURSE OBJECTIVES • Install and configure DIMETRA X Core Edge to
system. By the end of the course, the student will be able to: operate on your DIMETRA system.
• Describe the hardware components used in the • Describe the theory of DIMETRA secure
Encryption and Authentication Process. communications operation.
REQUISITE KNOWLEDGE
• Describe TETRA radio authentication in the • Carry out KMF administration.
DIMETRA X Core system. • Utilize the E2E KVL. experience:
• Describe the TETRA security classes. • Perform KMF OTAK/OTEK management activities • DMT9200 DIMETRA X Core D9.2 System Overview.
• Describe the DIMETRA X Core encryption keys. and procedures.
• Describe distribution, storage, key updates and key • Administer the KMF server.
PREREQUISITES
management of Air Interface Encryption and • Set up an MCC 7500S secure console. None
Authentication keys.
• Perform Encryption Key management procedures REQUISITE KNOWLEDGE
using the Enhanced AuC, PrC, and KVL system
components.
experience:
• Describe operational principles of the GCK feature. • DMT9200 DIMETRA X Core D9.2 System Overview
• Perform provisioning of the TETRA radios for
Authentication and Encryption.
PREREQUISITES
• Perform EAuC administration and management
None
tasks.
• Conduct EAuC backup and restore.
REQUISITE KNOWLEDGE
experience:
• DMT9200 DIMETRA X Core D9.2 System Overview
PREREQUISITES
None
DIMETRA™ EXPRESS
INSTALLATION,
CONFIGURATION AND
MAINTENANCE WORKSHOP
2 DAYS DMT0036
COURSE OVERVIEW
This course will give the opportunity to install and
configure a DIMETRA™ Express system from start to
finish. Learners will be able to carry out all of the
necessary configuration activities required when
commissioning a DIMETRA™ Express radio network.
TARGET AUDIENCE
Anyone who has responsibility for setting up or
managing DIMETRA™ Express system.
COURSE OBJECTIVES
After completing this course, the student will be able
to:
• Describe DIMETRA™ Express main features and
functionality.
• Install DIMETRA™ Express system.
• Setup a DIMETRA™ Express system.
• Setup and configure additional sites to the
DIMETRA™ Express system.
• Configure a DIMETRA™ Express system using
DIMETRA™ Express Network Manager application
and procedures.
• Describe/Perform TETRA radio authentication
process/provisioning in the DIMETRA™ Express
system.
• Perform authentication application administration
and management tasks.
REQUISITE KNOWLEDGE
A basic understanding of Radio Frequency (RF)
technology and Internet Protocol (IP) fundamentals.
PREREQUISITES
None
CONSOLE COURSES
DIMETRA™ X CORE D9.2 MCC 7500 ADMIN WORKSHOP (DMT9211) 34
DIMETRA™ X CORE D9.2 MCC 7500 OPERATOR WORKSHOP (DMT9212) 34
DIMETRA™ X CORE D9.2 MCC 7500 INSTALL, CONFIG, TROUBLESHOOTING, AND 34

MAINTENANCE (DMT9213)
DCX9000 WORKSHOP (DMT0072) 35
MCD 5000 TECHNICAL WORKSHOP (RDS1022) 35
MCC 7000 SERIES CONSOLES FOR K-CORE (AST2011) 35
MCC 7000 SERIES DISPATCH CONSOLES OVERVIEW (AST2037) 36
MCC 7000 SERIES DISPATCH CONSOLES WORKSHOP (CON012) 36
MCC 7000 SERIES DISPATCH CONSOLES

WORKSHOP (CON012) FOCUSES ON THE
CONSOLES APPLICATION IN AN M- OR
L-CORE SYSTEM.
33
RADIO SOLUTIONS CONSOLES
DIMETRA™ X CORE D9.2 DIMETRA™ X CORE D9.2 DIMETRA™ X CORE D9.2

MCC 7500 ADMIN MCC 7500 OPERATOR MCC 7500 INSTALL, CONFIG,
WORKSHOP WORKSHOP TROUBLESHOOTING, AND
MAINTENANCE
1 DAY DMT9211 1 DAY DMT9212 3 DAYS DMT9213

This course provides students with an introduction to This course provides students with an introduction to During this workshop, students will perform
the Elite Admin application. It enables system the dispatch console, its basic operation and tailored installation, configuration, and troubleshooting
administrators to use the software to set up job aids which will be available for assistance in procedures relating to the MCC 7500C dispatch
configurations for the Elite Dispatch desktops that operation. Through facilitation and hands-on console on a live DIMETRA™ X Core D9.2 system.
organize resources to meet specific user needs. activities, the user learns how to perform common
Through facilitation and hands-on activities, the user tasks associated with the console operation. TARGET AUDIENCE
learns how the configurations created in the Elite Control Room Managers, System Engineers, and
Admin can be saved and then distributed among the TARGET AUDIENCE Network Administrators responsible for the
Elite Dispatch desktops. Dispatch Console Operators. installation, configuration, and maintenance of control
rooms containing MCC 7500C dispatch consoles in a
TARGET AUDIENCE COURSE OBJECTIVES DIMETRA X Core D9.2 system.
System Administrators for Dispatch Console After completing this course, the student will be able
Operators. to: COURSE OBJECTIVES
• Identify the hardware components that make up By the end of the course, you will be able to:
COURSE OBJECTIVES the dispatcher position • Install and configure the hardware and software
After completing this course, the student will be able • Describe the Purpose of the Elite Dispatch components of the MCC 7500C Dispatch Console
to: application subsystem.
• Identify the hardware components that make up • Identify elements that make up the menu and • Troubleshoot installation and configuration
the dispatcher position toolbar structure within the Elite Dispatch software problems for the MCC 7500C Dispatch Console.
• Describe the Purpose of the Elite Admin application • Perform dispatcher operations:
• Identify elements that make up the menu and • Communicate with radios: transmit and receive REQUISITE KNOWLEDGE
toolbar structure within the Elite Admin software calls within group and individual Completion of the following courseor equivalent
• Perform Elite Admin Configurations communications categories experience:
• Perform advanced signaling features i.e. • DMT9200 DIMETRA X Core D9.2 System Overview
REQUISITE KNOWLEDGE Quicklists, Emergency call and alarms,
Completion of the following course or equivalent Ambience Listening calls PREREQUISITES
experience: • Perform basic procedures within screen None
• DMT9212 DIMETRA X Core D9.2 MCC 7500 configurations i.e. expanding and compressing
Operator Workshop resources, adjusting volume
• Perform basic procedures within resource
groups i.e. multiselect or patch group, APB and
PREREQUISITES
patch transmit
None
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
DCX9000 MCD 5000 TECHNICAL MCC 7000 SERIES

WORKSHOP WORKSHOP CONSOLES FOR K-CORE
2 DAYS DMT0072 3 DAYS RDS1022 4 DAYS AST2011

In this workshop, you will learn about the features This workshop supports those that install, configure, This course provides a detailed discussion of console
and functions of the DCX9000 Dispatch Console and or support the MCD 5000 Deskset. This three day hardware and hands-on activities with the installation
Voice Logger. You will perform installation, training course will cover installation procedures for and configuration of the MCC 7000-Series console
configuration, and other end-user procedures to the MCD5000 Deskset, Radio Gateway Unit (RGU), K-Core configurations. This course familiarizes
familiarize yourself with DCX9000. and connectivity to different station types. technicians in:
Configuration and programming of the MCD5000 and • Troubleshooting and repair functions.
TARGET AUDIENCE its supporting equipment will be covered through • Hardware and software applications for the MCC
Individuals who need to learn how to install, discussion and hands-on lab activities. 7000 Series console.
configure, and operate the DCX9000 system. Troubleshooting and maintenance techniques will be • Configuration of the MCC 7000 Series console
addressed to the Motorola Solutions recommended using the K Core Configuration Manager.
COURSE OBJECTIVES service level. • Operating procedures of the MCC 7000 Series
At the end of this course, you should be able to: Console.
• Describe the DCX9000 system and its features and TARGET AUDIENCE
functions. MCD 5000 Technicians
TARGET AUDIENCE
• Install and integrate DCX9000 with your System Operators, Administrators, and Technicians
DIMETRA™ system. COURSE OBJECTIVES
• Configure the DCX9000 and DIMETRA systems for By the end of the course, you will be able to:
COURSE OBJECTIVES
the implementation of DCX9000. • Identify the MCD 5000 System components and
• Use DCX9000 to communicate and manage your functions.
to:
radio fleet. • Install MCD 5000 Deskset. • Install and configure the hardware and software
• Install Radio Gateway Units. components of the MCC 7000 Series Dispatch
REQUISITE KNOWLEDGE • Configure MCD 5000 subcomponents. Console Subsystem.
Basic knowledge of the installation and configuration • Troubleshoot the MCD 5000 System to Motorola • Perform MCC 7000 series site connectivity and
of the DIMETRA system: Solutions recommended service levels. bandwidth management.
• Perform System Administrator functions using the
PREREQUISITES REQUISITE KNOWLEDGE Elite Administrator software.
None Completion of the following course(s) or equivalent • Troubleshoot installation and configuration
experience: problems for the MCC 7000 series Dispatch
• NST021 Communication Systems Concepts Console.

None Completion of the following course(s) or equivalent
experience:
• NST762 Networking Essentials in Motorola
Communication Systems
• ACT100E or ACT101E Bridging the Knowledge Gap
• AST1038 ASTRO® 25 IV&D System Overview
• AST4410 ASTRO® 25 IV&D Conventional Core
with Configuration Manager Workshop
PREREQUISITES
None
MCC 7000 SERIES DISPATCH MCC 7000 SERIES DISPATCH

CONSOLES OVERVIEW CONSOLES WORKSHOP
1 DAY AST2037 5 DAYS CON012
COURSE OVERVIEW COURSE OVERVIEW

This course provides an overview of the MCC 7000 This course familiarizes participants in installation,
series of Dispatch Consoles. It includes a description configuration, management and repair of MCC 7500(e)
of the features, illustrations of subsystem architecture Dispatch Consoles AUX I/O servers, Conventional
options, descriptions of subsystem components, and Channel Gateways, and other optional features. The
illustrations of signal flow and call processing. focus is on a detailed discussion of console hardware
and hands-on activities with the installation and
TARGET AUDIENCE configuration of the MCC 7500(e) Dispatch Consoles.
System Administrators, Console Technicians.
TARGET AUDIENCE
COURSE OBJECTIVES System Administrators, Console Technicians
to: COURSE OBJECTIVES
• Describe the features of MCC 7000 series of After completing this course, the student will be able
Dispatch Consoles. to:
• Explain the various system architectures for • Understand key physical and functional
Dispatch Console subsystems. characteristics of MCC 7500(e) Dispatch Consoles.
• Describe system components in a Dispatch Console • Understand physical installation requirements of
subsystem. MCC 7500(e) Dispatch Consoles.
• Perform tasks necessary to install MCC 7500(e)
• Describe the steps in the signal flow of call
Dispatch Consoles components.
processing from a Dispatch Console
• Perform configuration steps for MCC 7500(e)
Dispatch Consoles components.
REQUISITE KNOWLEDGE
• Understand available maintenance tools and
Completion of the following courses or equivalent indicators in MCC 7500(e) Dispatch Consoles.
experience:
• Troubleshoot MCC 7500(e) Dispatch Consoles
• ACT100E or ACT101E Bridging the Knowledge Gap
components to the Motorola Solutions
• NST762 Networking Essentials in Motorola recommended service level.
Communications Equipment • Perform tasks necessary to provision users for
MCC 7500(e) Dispatch Consoles.
PREREQUISITES • Configure the MCC 7500(e) Dispatch Consoles
None interface.
• Perform required administrative activities for MCC
7500(e) Dispatch Consoles.
REQUISITE KNOWLEDGE
experience:
• Bridging the Knowledge Gap (ACT100E or
ACT101E)
• Networking Essentials in Motorola
Communications Equipment (NST762)
• ASTRO® 25 Systems Applied Networking
(AST4104)
PREREQUISITES
• ASTRO® 25 IV&D System Overview (AST1038)
BASE STATIONS
COURSES
MTS 2/MTS 4 INSTALLATION, CONFIGURATION, TROUBLESHOOTING & 38
MAINTENANCE WORKSHOP (TBTS01)
MTS 1 INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND 38

MAINTENANCE (TBTS04)
37
RADIO SOLUTIONS BASE STATIONS
MTS 2/MTS 4 INSTALLATION, MTS 1 INSTALLATION,

CONFIGURATION, CONFIGURATION,
TROUBLESHOOTING AND TROUBLESHOOTING AND
MAINTENANCE WORKSHOP MAINTENANCE
4 DAYS TBTS01 3 DAYS TBTS04

This course includes the theoretical and practical This course includes the theoretical and practical
aspects of configuring, maintaining and aspects of configuring, maintaining and
troubleshooting the MTS base station in a DIMETRA™ troubleshooting the MTS 1 base station in a
system. The course includes the practical use of DIMETRA™ system. The course includes the practical
service software and the man-machine interface. use of service software and the man-machine
Practical sessions include the removal and commands. Practical sessions include the testing and
replacement of Field Replaceable Units (FRU). configuration of the MTS 1.

Field Engineers responsible for installing, configuring Field Engineers responsible for installing and
and maintaining the base station equipment. configuring and maintaining MTS 1 equipment.
COURSE OBJECTIVES COURSE OBJECTIVES

By the end of the course, you will be able to: After completing this course, the student will be able
• Describe the function of the MTS within a to:
DIMETRA™ system. • Describe the function of the MTS 1 within a
• Identify and describe functions of MTS DIMETRA™ system.
components. • Identify and describe the function of MTS 1
components.
• Perform MTS installation procedures.
• Describe MTS 1 installation procedures.
• Perform MTS status verification commands.
• Execute MMI commands using local and telnet
• Perform configuration and maintenance tasks using
access.
Motorola TETRA BTS Service Software.
• Perform MTS 1 verification test procedures.
• Verify minimum MTS configuration requirement for
• Download configuration and application files using
Wide Area Trunking mode.
the BTS Service Software and Software Download
• Download a configuration file to the MTS using the Manager application.
Software Download Manager applications. • Perform MTS 1 Ki loading procedures.
• Carry out removal and replacement procedures for • Perform MTS 1 troubleshooting using BTS Service
MTS FRUs.
Software.
• Perform Ki loading procedures to the MTS.
• Describe MTS expansion option.
REQUISITE KNOWLEDGE
• Troubleshoot MTS to FRU level. RF and Field or Bench service background is
recommended
REQUISITE KNOWLEDGE
Completion of the following courses or equivalent PREREQUISITES
experience: None
• RF and Field or Bench service background, plus
completion of one of the DIMETRA X Core System
Overview courses or equivalent experience.
PREREQUISITES
None
38 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2022
SUBSCRIBER COURSES
TETRA SUBSCRIBER END-USER OPERATOR COURSES 40
TETRA TERMINAL PROGRAMMING COURSE (CPS PLUS) (TTER01PLUS) 41
TETRA SUBSCRIBER OPERATOR, PROGRAMMING AND MAINTENANCE (DMT1107) 41
MOTOTRBO™ RADIO MANAGEMENT 2.0 CONFIGURATION MODE (PCT1032) 41
MOTOTRBO CPS 2.0 PROGRAMMING (PCT0115) 42
MOTOTRBO™ RADIO MANAGEMENT 2.0 WORKSHOP (PCT2022) 42
MOTOTRBO™ SUBSCRIBER AND REPEATER TECHNICAL SERVICE ACADEMY 42

(TBO300)
MOTOTRBO ION OVERVIEW (PCT0129) 43
MOTOTRBO ION MYVIEW AND RADIOCENTRAL OVERVIEW (PCT0131) 43
MOTOTRBO ION FEATURES AND SERVICES (PCT0141) 43
RADIOCENTRAL MOTOTRBO ION WORKSHOP (PCT0132) 44
APX™ RADIO MANAGEMENT OVERVIEW (AST2003) 44
APX™ RADIO MANAGEMENT WORKSHOP (RDS2017) 44
APX™ CPS RADIO PROGRAMMING AND TEMPLATE BUILDING (APX7001) 45
APX™ TECHNICAL SUBSCRIBER ACADEMY (APX010) 45
39
RADIO SOLUTIONS SUBSCRIBERS
TETRA SUBSCRIBER END-USER OPERATOR COURSES
Click the boxes below to get additional information and to register for the following subscriber courses. The course
description to the right applies to all courses listed below.
MTP3000 SERIES COURSE OVERVIEW

MTM5000 SERIES
END-USER OPERATOR END-USER OPERATOR Our subscriber end-user operator courses will provide
the background information and the knowledge
required to allow delegates to be fully conversant
with the features and functions of their chosen
1 DAY DMT1054 1 DAY DMT1070 subscriber. It will provide users with an introduction to
their subscriber, its operation and builds on theoretical
MTP6000 SERIES ST7000 END-USER instruction with practical exercises designed to allow
END-USER OPERATOR OPERATOR delegates to practice and confirm their understanding
of all features and functions covered in the course.
1 DAY DMT1068 1 DAY DMT1083 TARGET AUDIENCE

Radio end-user operators
MTP8000EX SERIES ST7500 END-USER COURSE OBJECTIVES

END-USER OPERATOR OPERATOR The goal of End-User Operator courses is to enable
the user to identify the features and functions of their
chosen subscriber, to make calls and perform basic
1 DAY DMT1069 1 DAY DMT0033 radio troubleshooting.
After completing any of these courses, the student
MXP600 SERIES will be able to:
END-USER OPERATOR • Identify the location and function of all subscriber
keys and controls.
• Describe radio preparation including assembly and
1 DAY DMT6003 battery charging.
• Make all available Trunked Mode and Direct Mode
calls.
• List optional features available to the subscriber.
• Perform basic subscriber troubleshooting.
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
TETRA TERMINAL TETRA SUBSCRIBER MOTOTRBO™ RADIO

PROGRAMMING (CPS PLUS) OPERATOR, PROGRAMMING MANAGEMENT 2.0
AND MAINTENANCE CONFIGURATION MODE
2 DAYS TTER01PLUS 1 DAY DMT1107 1 HR PCT1032

This course will provide the background information This practical course will provide assistance to TETRA This self-paced course is a basic tutorial of Radio
and the knowledge required to program Motorola radio users, diagnose radio problems both locally and Management (RM) 2.0 Configuration Mode. A set of
Solutions TETRA radios. The course is highly practical remotely. Program the radio for end users operations short videos present installation and deployment of
in nature and covers everything from software and provide first line maintenance for suspected faulty RM components, explain the concepts of sets and
requirements and installation, through to programming radios. configurations, and demonstrate the user how to
and editing radio codeplugs, and troubleshooting. navigate through RM Client views and functionalities.
TARGET AUDIENCE The course also covers migration from template to
TARGET AUDIENCE Technicians and personnel, who will be involved in configuration mode, backup and restores procedures,
Technical staff required to program Motorola programming and maintaining to level 1. as well as user and machine authorization.
Solutions TETRA radios..
COURSE OBJECTIVES TARGET AUDIENCE
COURSE OBJECTIVES By the end of this course, you will be able to: Professionals responsible for configuring, deploying,
By the end of this course, you will be able to: • Locate and use all MTP6650 and MTM5400 or maintaining MOTOTRBO™ radios and repeaters.
• Identify and locate all program features. controls.
• Describe the function of all major CPS Plus • Execute trunked and direct mode calls using the COURSE OBJECTIVES
features and tools. MTP6650 and MTM5400 radios. After completing this course, the student will be able
• Installation of the CPS and adding RPK files. • Carry out radio troubleshooting using built-in to:
• Carry out radio programming using CPS Plus. diagnostics. • Explain the purpose of that Radio Management
• Describe the function of Motorola CPS Plus Configuration (RM) Mode.
• Carry out CPS Plus troubleshooting procedures
software. • Explain the concept of sets and configurations.
• Create a user codeplug and program the codeplug • Set up Radio Management 2.0 for the first time.
REQUISITE KNOWLEDGE
into an MTP6650 and MTM5400 radio. • Name and navigate through major RM Client
None
• Carry out software troubleshooting using CPS Plus. views.
• Carry out configuration for collaborative devices. • Perform basic RM Configuration Client operations:
PREREQUISITES
populate and manage radio database, edit sets and
None
configurations, etc.
REQUISITE KNOWLEDGE
• Perform Server Utility operations.
None

None None
PREREQUISITES
None
MOTOTRBO CPS 2.0 MOTOTRBO™ RADIO MOTOTRBO™ SUBSCRIBER

PROGRAMMING MANAGEMENT 2.0 & REPEATER TECHNICAL
WORKSHOP SERVICE ACADEMY
1 HR PCT0115 2 DAYS PCT2022 4 DAYS TBO300

This course is an introduction to MOTOTRBO The MOTOTRBO™ Radio Management 2.0 Workshop Participants will learn the capabilities, features and
Customer Programming Software (CPS) 2.0. You will course provides technicians with the necessary functions of the MOTOTRBO family of radios and
learn how to install and use CPS 2.0 to program your information and practice to use the MOTOTRBO™ repeaters as well as how to correctly complete
equipment. Radio Management 2.0 programming tool effectively. performance checks, radio alignments, disassembly/
reassembly, maintenance, and troubleshooting. This
TARGET AUDIENCE TARGET AUDIENCE Academy will also focus on the detailed theory of
Communication System Technicians, Technical System Managers and Technicians operation. In addition to lecture, large amounts of
Support Personnel, Service Technicians, Radio hands on, scenario based lab work will be used to
Programmers. COURSE OBJECTIVES reinforce knowledge transfer. This Academy will cover
After completing this course, the student will be able in detail different models within the MOTOTRBO
COURSE OBJECTIVES to: family of radios and repeaters.
After completing this course, the student will be able • Deploy and use RM 2.0 in a variety of real-world
to: scenarios. TARGET AUDIENCE
• Explain the purpose of MOTOTRBO CPS 2.0. • Create and maintain configurations for basic Radio Technicians
• Successfully complete a read job. MOTOTRBO™ Configurations
• Update the settings for a codeplug. • Utilise Wi-Fi programming within RM 2.0. COURSE OBJECTIVES
• Successfully complete a write job. • Use the RM Import and Export feature for database After completing this course, the student will be able
population. to:
• Demonstrate a general awareness for the common
• Convert existing radio templates and codeplugs to • Distinguish between the features and
processes managed using MOTOTRBO CPS 2.0.
RM 2.0 Configurations. specifications of the MOTOTRBO portable and
mobile radios and repeaters
• License and activate Radio and Application
REQUISITE KNOWLEDGE • Verify the correct operations of the MOTOTRBO
features.
None radios and repeaters by completing Performance
• Use advanced features such as Data Mining.
Checks and Alignment procedures
• Use RM 2.0 to ease mass-deployments of
PREREQUISITES • Maintain and troubleshoot MOTOTRBO radios and
subscribers.
None repeaters
• Disassemble and reassemble the radios using the
REQUISITE KNOWLEDGE
• Networking Essentials or Network + Certification. documented procedures
• A high-level working knowledge of IP networking.
REQUISITE KNOWLEDGE
This training should only be attempted after you have
PREREQUISITES
had some experience or completed the following
PCT1032 MOTOTRBO™ Radio Management 2.0
course:
Configuration Mode
• CEDMEL2000 MOTOTRBO™ System Introduction
for Technicians
PREREQUISITES
None
MOTOTRBO ION MOTOTRBO ION MYVIEW MOTOTRBO ION

OVERVIEW AND RADIOCENTRAL FEATURES AND SERVICES
OVERVIEW
1 HR PCT0129 1 HR PCT0131 2.5 HRS PCT0141

This course provides an overview of the MOTOTRBO This course provides an introduction to using the This course provides an overview of the MOTOTRBO
ION features and capabilities. We will help you MyView Portal and the RadioCentral Client to manage Ion features and services. You will learn about the use
understand how they work, when they are useful, and the basic setup and configuration of the features for cases of each feature as well as how to operate
how they impact your day-to-day task. your MOTOTRBO Ion devices. them. You will also learn how to configure, update,
and maintain your radio so that it stays in optimum
TARGET AUDIENCE TARGET AUDIENCE condition.
This course is intended to those who need to get an This course is intended for individuals who need to
overview of MOTOTRBO ION radio. configure, maintain, and monitor the MOTOTRBO ION TARGET AUDIENCE
radio. This course is intended for those who want to know
COURSE OBJECTIVES more about the MOTOTRBO Ion radio’s features and
After completing this course, you will be able to: COURSE OBJECTIVES services.
• Identify the MOTOTRBO ION radio. After completing this course, you will be able to:
• Understand what the new features are for the • Navigate through the MyView Portal to find the COURSE OBJECTIVES
MOTOTRBO ION radio. editing and administrative tools. After completing this course, you will be able to:
• Identify controls and features of the MOTOTRBO • Navigate through the RadioCentral Client to find • Describe the features and services covered in this
ION radio. the editing and device programming tools as well course.
• Perform common operations of the MOTOTRBO as standard views. • Operate these features on the radio.
ION radio. • Once enrolled, the learner will be able to download • Prepare the radio for field use.
a sample MOTOTRBO Ion configuration from the • Maintain the radio in good condition based on the
Resources tab. recommended radio care.
REQUISITE KNOWLEDGE
None • Perform basic radio troubleshooting.
REQUISITE KNOWLEDGE
PREREQUISITES None REQUISITE KNOWLEDGE
None None
PREREQUISITES
None PREREQUISITES
None
RADIOCENTRAL APX™ RADIO APX™ RADIO

MOTOTRBO™ ION MANAGEMENT OVERVIEW MANAGEMENT WORKSHOP
WORKSHOP
8 HRS PCT0132 1 HR AST2003 3 DAYS RDS2017

In this workshop, you will learn about the This course provides an overview of the features and Participants will learn the capabilities, features, and
MyViewPortal and RadioCentral application to set up functions of the APX™ series Radio Management functions of the APX™ Radio Management Suite. In
and program the MOTOTRBO Ion radios. software. Participants will learn what the Radio addition, the course will contain networking labs and
Management software is designed to do, and will Radio Management labs that will focus on
TARGET AUDIENCE also learn how to use it to program large and small installation, configuration, and operation using wired,
This course is intended for system managers and groups of subscribers. Wi-Fi, and POP25 updates to APX™ Subscriber radios
technical staff responsible for managing MOTOTRBO in both a LAN and WAN environment.
Ion radios. TARGET AUDIENCE
Technicians and System Managers needing an TARGET AUDIENCE
COURSE OBJECTIVES understanding of the basics of the Radio Management Radio Technicians, System Managers, Radio
After completing this course, the student will be able application as well as database and fleet Programmers
to: management.
• Navigate through the MyView Portal to find the COURSE OBJECTIVES
editing and administrative tools. COURSE OBJECTIVES After completing this course, the student will be able
• Navigate through the RadioCentral Client to find After completing this course, the student will be able to:
the editing tools and standard views. to: • Describe the APX™ Radio Management Suite
• Successfully complete the lab tasks covered in the • Identify the solution that Radio Management operations and required software and hardware
course to be able to navigate and perform basic provides components.
operations in MyView Portal and RadioCentral. • Differentiate between All-in-One PC needs and • Describe all deployment options for APX™ Radio
• Describe basic troubleshooting steps for a Distributed Use needs regarding Radio Management Suite.
MOTOTRBO ION device. Management • Configure a basic APX™ Radio Management
• Locate the APX™ Radio Management system using a single PC, multiple PCs on a LAN,
REQUISITE KNOWLEDGE • Navigate the APX™ Radio Management screens and a deployed server environment.
• Completed PCT0131 MOTOTRBO™ Ion MyView • Troubleshoot common APX™ Radio Management
• Populate the database
and RadioCentral™ Overview course installation, configuration, and operation issues.
• Schedule a Read job
• MOTOTRBO system knowledge
• Manage multiple APX™ radios simultaneously • Use Best Practices to implement and optimize
• Familiarity with MOTOTRBO radio programming Radio Management Performance.
using CPS or Radio Management software • Create, modify, and select programming templates
• Schedule a Write job
REQUISITE KNOWLEDGE
PREREQUISITES • Conduct a search
Completion of the following courses or equivalent
None • Search, sort, and group radios experience:
• Sort and manage information in the Table view • APX7001APX™ CPS Programming and Template
• Identify the function of the Job view Building Overview
REQUISITE KNOWLEDGE PREREQUISITES

None None
PREREQUISITES
None
APX™ TECHNICAL APX™ CPS RADIO

SUBSCRIBER ACADEMY PROGRAMMING AND
TEMPLATE BUILDING
5 DAYS APX010 2 DAYS APX7001

Participants will learn the capabilities, features, and The APX™ CPS Radio Programming and Template
functions of the APX™ family of radios as well as how Building course provides communications
to correctly complete performance checks, radio management personnel and technicians with the
alignments, maintenance, and troubleshooting. This knowledge and training necessary to build templates
Academy will also focus on a Level 2 (block-level) and program the APX family of radios in the most
theory of operation for the APX™ family of radios and efficient way possible.
provide a review of APX™ CPS and Radio
Management programming. In addition to the lecture, TARGET AUDIENCE
large amounts of hands-on with scenario-based lab You should attend this training course if you are a
work will be used to reinforce knowledge transfer. radio technician or system manager who needs to:
• Perform APX radios programming.
TARGET AUDIENCE • Gain knowledge of the APX CPS navigation, tools,
This course is intended for those who would like to options and features.
get familiar with the features, operation principles, • Have a better understanding of APX subscriber
and troubleshooting steps of the APX™ family of operating in Conventional, Single Site trunking,
radios. Simulcast, SmartZone or ASTRO 25 IV&D TDMA
and ASTRO 25 IV&D x2.
COURSE OBJECTIVES
COURSE OBJECTIVES
to:
After completing this course, you will be able to:
• Distinguish between the features and
• Navigate through the user interface of the APX™
specifications of APX™ Portable and Mobile radios. Customer Programming Software (CPS).
• Verify the correct operation of the various radios • Build the APX family of programming templates
within the APX™ family of subscribers by using the APX™ CPS programming software.
completing Performance Checks and Alignment
• Program the specific conventional and trunking
procedures. parameters related to the various system types in
• Maintain and troubleshoot radios within the APX™ which the radios will operate.
family of subscribers. • Program the radios using typical APX™ CPS
features and functions, such as cloning and drag
REQUISITE KNOWLEDGE and drop operations.
Completion of the following courses or equivalent • Use additional APX™ CPS related functions such as
experience in radio communications: codeplug comparison, radio flashing, Advance
• NST021 - Communication Systems Concepts System Key Administrator, and codeplug merging.
• APX7001 - APX CPS Programming and Template
Building Overview. REQUISITE KNOWLEDGE
Knowledge of the basic features and options of two-
PREREQUISITES way radios and the basic concepts of trunking.
None
PREREQUISITES
None
MOTOTRBO™
COURSES
MOTOTRBO™ SYSTEM INTRODUCTION FOR TECHNICIANS (CEDMEL2000) 49
MOTOTRBO™ CAPACITY MAX TECHNICAL OVERVIEW (PCT1047) 49
MOTOTRBO™ CAPACITY MAX THEORY OF OPERATION (PCT1046) 49
MOTOTRBO™ CAPACITY MAX DESIGN AND DEPLOY (PCT2010) 50
CAPACITY MAX SYSTEM SERVER UPGRADE (PCT0147) 50
MOTOTRBO™ IP SITE CONNECT AND CAPACITY PLUS TECHNICAL OVERVIEW 50

(PCT1066)
MOTOTRBO™ IP SITE CONNECT AND CAPACITY PLUS THEORY OF OPERATIONS 51

AND DESIGN (PCT2023)
MOTOTRBO™ IP SITE CONNECT AND CAPACITY PLUS SYSTEMS WORKSHOP 51

(PCT3014)
TRBONET PLUS ESSENTIALS AND DEPLOYMENT (PCT2006) 51
TRBONET PLUS FOR CAPACITY MAX (PCT3031) 52
SMARTPTT PLUS ESSENTIALS AND DEPLOYMENT (PCT2005) 52
46
RADIO SOLUTIONS MOTOTRBO™
MOTOTRBO™ TECHNICAL CAPACITY MAX TRAINING CURRICULUM
DO YOU UNDERSTAND RADIO
YES NO
BASIC RADIO
4 HRS RDS0004
DO YOU UNDERSTAND IP
YES NO
BASIC NETWORKING
1 HR RDS0003
CAPACITY MAX
MOTOTRBO™ CAPACITY MOTOTRBO™ CAPACITY MOTOTRBO™ RADIO

MAX TECHNICAL MAX THEORY OF MANAGEMENT 2.0
OVERVIEW OPERATION CONFIGURATION MODE
2 HRS PCT1047 1 HR PCT1046 1 HR PCT1032
DO YOU HAVE RADIO MANAGEMENT KNOWLEDGE
YES NO
MOTOTRBO™ RADIO
MANAGEMENT 2.0
WORKSHOP
2 DAYS PCT2022
MOTOTRBO™ DESIGN AND

DEPLOY FOR CAPACITY
MAX
5 DAYS PCT2010
CAPACITY
MAX SYSTEM SERVER
UPGRADE
1 HR PCT0147
For information on prerequisites and to register for courses visit the LXP at: For general information contact the North America Training Services Desk at:
MOTOTRBO™ TECHNICAL IP SITE CONNECT, CAPACITY PLUS TRAINING CURRICULUM
DO YOU UNDERSTAND RADIO
YES NO
BASIC RADIO
4 HRS RDS0004
DO YOU UNDERSTAND IP
YES NO
BASIC NETWORKING
1 HR RDS0003
IP SITE CONNECT, CAPACITY PLUS (SINGLE AND MULTI-SITE)
DO YOU HAVE MOTOTRBO™ EXPERIENCE
YES NO
MOTOTRBO™ SYSTEM
INTRODUCTION FOR
TECHNICIANS
2 DAYS CEDMEL2000
MOTOTRBO™ IP SITE MOTOTRBO™ IP SITE

CONNECT AND CAPACITY CONNECT AND CAPACITY
PLUS TECHNICAL PLUS THEORY OF
OVERVIEW OPERATIONS AND DESIGN
1.5 HRS PCT1066 1 DAY PCT2023
OPTIONAL TRAINING
MOTOTRBO™ IP SITE MOTOTRBO™ RADIO

CONNECT AND CAPACITY MANAGEMENT 2.0
PLUS SYSTEMS WORKSHOP WORKSHOP
4 DAYS PCT3014 2 DAYS PCT2022
CURRICULUM COMPLETE
PARTICIPANT SHOULD BE ABLE TO DESCRIBE THE KEY CHARACTERISTICS OF THE SYSTEM, DESCRIBE THE KEY CONFIGURATION ITEMS IN BOTH SUBSCRIBERS
AND REPEATERS, PROGRAM EFFECTIVE REPEATER AND SUBSCRIBER CODEPLUG TEMPLATES FOR THE SYSTEM, AND DESCRIBE THE APPLICABLE IP
NETWORKING REQUIREMENTS WHEN DESIGNING A SYSTEM.
MOTOTRBO™ SYSTEM MOTOTRBO™ CAPACITY MOTOTRBO™ CAPACITY

INTRODUCTION FOR MAX TECHNICAL MAX THEORY OF
TECHNICIANS OVERVIEW OPERATION
2 DAYS CEDMEL2000 2 HRS PCT1047 1 HR PCT1046

This is an introductory course to the MOTOTRBO™ This self-study course is designed to help you learn This foundational self-study course is designed to
system theory of operation, key components and the fundamentals of Capacity Max. help you understand the theory of how a Capacity
topologies. MOTOTRBO™ System Introduction for Whether you have a sales or technical background, Max system functions. It describes the life cycle of a
Technicians provides all the basic information about this training will give you the information that you call, which includes: call initiation, call queuing, call
common MOTOTRBO™ features and capabilities, need to gain a basic understanding of Capacity Max. grant or rejection, call transmission(s), and call
along with system design and deploy principles. Begin by exploring the DMR standard and Capacity termination. This knowledge is important for system
Max’s positioning within the MOTOTRBO™ portfolio troubleshooting and maintenance purposes.
TARGET AUDIENCE of systems.
Professionals responsible for selling, designing, Learn about the different hardware and software TARGET AUDIENCE
configuring, deploying, or maintaining MOTOTRBO™ components that make up a Capacity Max system and Professionals responsible for selling, designing,
Digital Radio Systems. gain an understanding of its logical and physical configuring, deploying, or maintaining MOTOTRBO™
topology. Features, redundancy, design tools and radio systems.
COURSE OBJECTIVES warranty will also be addressed.
Upon completion of this course, you will be able to: COURSE OBJECTIVES
• Correctly categorize the different components TARGET AUDIENCE Upon completion of this course, you will be able to
available to build your MOTOTRBO™ system. Professionals responsible for selling, designing, describe and explain the functions of:
• Accurately explain the functional technology that configuring, deploying, or maintaining MOTOTRBO™ • Control Channel
MOTOTRBO™ systems employ radio systems. • Roaming
• Propose the MOTOTRBO™ topology that best fits • Radio Registration
the user requirements. COURSE OBJECTIVES
• Call Request
• Correctly describe MOTOTRBO™’s digital and • Call Setup
to:
analog features. • Busy Queue
• Explain Digital Mobile Radio (DMR)
• Analyze the various data applications’ capabilities • Channel Allocation
• Describe a basic Capacity Max system and where
and everyday uses within the MOTOTRBO™ • Call Termination
it fits in the MOTOTRBO™ Portfolio
systems.
• Describe the Capacity Max’s system physical and
• Refer to system and channel capacity
logical topologies REQUISITE KNOWLEDGE
considerations during system planning.
• List the minimum hardware and software Basic Radio knowledge
• Refer to MOTOTRBO™ IP network design
requirements for a Capacity Max system
considerations during system planning.
• Distinguish the three different types of Capacity PREREQUISITES
• Design a fleetmap in accordance with • PCT1047 MOTOTRBO™ Capacity Max Technical
Max Operating Modes
organizational requirements and resources. Overview
• Identify the different features and license types
• Select the right MOTOTRBO™ tool for your needs.
available for a Capacity Max system
• Successfully purchase, register, and activate
premium radio features.
REQUISITE KNOWLEDGE
REQUISITE KNOWLEDGE experience:
Completion of the following optional courses or • RDS0004 Basic Radio
equivalent knowledge:
• RDS0003 Basic Networking
PREREQUISITES
• RDS0002 Basic RF None
• RDS0004 Basic Radio
• AAE1402 Professional and Commercial Radios
(PCR) Portfolio Overview
PREREQUISITES
None
MOTOTRBO™ DESIGN AND CAPACITY MOTOTRBO™ IP SITE

DEPLOY FOR CAPACITY MAX SYSTEM SERVER CONNECT AND CAPACITY
MAX UPGRADE PLUS TECHNICAL
OVERVIEW
5 DAYS PCT2010 1 HR PCT0147 1.5 HRS PCT1066

MOTOTRBO™ Capacity Max Design and Deploy Capacity Max System Server Upgrade will conduct a This course is designed to help you understand the
begins by covering the design process for a Capacity CMSS upgrade by preparing the ESU Launchpad basics of a MOTOTRBO™ IP Site Connect and a
Max Radio system. Participants will have the software, set up virtual machines, and server MOTOTRBO™ Capacity Plus system. We’ll begin by
opportunity to practice designing and deploying a components. This course will also cover a complete exploring their capabilities, features and positioning
small scale, 2 Site/3 Channel, Capacity Max system in run of the CMSS upgrade process successfully from within the MOTOTRBO™ system solutions. You will
a safe classroom environment. This course will also start to finish. also learn about the different system components and
cover how to configure Capacity Max using Radio their general topology. The course will also review
Management 2.0 Configuration Mode. TARGET AUDIENCE available MOTOTRBO™ services packages.
This training is intended for professionals responsible
TARGET AUDIENCE for configuring the Capacity Max System Server TARGET AUDIENCE
This training is intended for professionals responsible upgrades. This would include but is not limited to: Professionals responsible for selling, designing,
for designing, configuring, or deploying MOTOTRBO™ communication system technicians, technical system configuring, deploying, or maintaining MOTOTRBO™
radio systems. managers, technical support personnel, and service radio systems.
technicians.
COURSE OBJECTIVES COURSE OBJECTIVES
Upon completion of this course, you will be able to: COURSE OBJECTIVES After completing this course, the student will be able
• Design a simple a 1-System 2 Site/3 Channel Upon completion of this course, you will be able to: to:
Capacity Max system. • Conduct a Capacity Max System Server Upgrade by • Describe a MOTOTRBO™ IP Site Connect and
preparing the ESU Launchpad software. Capacity Plus system.
• Calculate Capacity Max capacity and bandwidth
using a Case Scenario and System Design tools. • Execute using the ESU Launchpad software in the • Explain the capabilities of the MOTOTRBO™ IP Site
virtual machine, server, and components. Connect and Capacity Plus system.
• Using Radio Management Configuration Mode,
configure your radios and infrastructure. • Complete a run of the Capacity Max System Server • Identify the MOTOTRBO™ IP Site Connect and
Capacity Plus system components.
• Deploy a 1-System 2 Site/3 Channel Capacity Max Upgrade process successfully from start to finish.
• Identify a MOTOTRBO™ IP Site Connect and
system.
Capacity Plus topology.
• Using System Advisor, learn the fundamentals of REQUISITE KNOWLEDGE • Explain the difference in service plans between
troubleshooting and -maintaining a Capacity Max • Knowledge IP Network Addressing.
these systems.
system. • Knowledge of virtual machines
• Execute Radio Management database backup and
restore. REQUISITE KNOWLEDGE
PREREQUISITES Completion of the following course(s) or equivalent
• Describe how to optimise a Capacity Max system. None experience:
REQUISITE KNOWLEDGE • CEDMEL2000 MOTOTRBO™ System Introduction
Completion of the following course(s) or equivalent for Technicians
experience:
• Understanding IP Network Addressing.
PREREQUISITES
• Knowledge of RF Propagation modeling tools None
PREREQUISITES
• PCT1032 MOTOTRBO™ Radio Management 2.0
Configuration Mode
• PCT1046 MOTOTRBO™ Capacity Max Theory of
Operation
• PCT1047 MOTOTRBO™ Capacity Max Technical
Overview
MOTOTRBO™ IP SITE MOTOTRBO™ IP SITE TRBONET PLUS

CONNECT AND CAPACITY CONNECT AND CAPACITY ESSENTIALS AND
PLUS THEORY OF PLUS SYSTEMS WORKSHOP DEPLOYMENT
OPERATIONS AND DESIGN
1 DAY PCT2023 4 DAYS PCT3014 2 DAYS PCT2006

This course is designed to help you gain a solid This course allows the participant to acquire in-depth The TRBOnet Plus Workshop is a highly interactive
foundation and understanding of the theory behind hands-on experience in planning, configuring, and course, providing delegates with the information
how an IPSC and Capacity Plus system functions. It deploying the following MOTOTRBO™ systems: needed to install and configure a TRBOnet Plus
describes the life cycle of a call, repeater arbitration Digital Conventional, IP Site Connect, Capacity Plus system. Information covered includes MOTOTRBO™
and Motorola’s proprietary Enhanced Channel Access Single and Multi-Site. Under the Instructor’s guidance, control rooms, TRBOnet specifications, as well as
(ECA) feature. In addition, you will learn about the participants will have the opportunity to practise installation and configuration procedures.
different IPSC and Capacity Plus system design designing and deploying the systems in a safe
options, fleetmapping and the MOTORBO System classroom environment. The course also provides TARGET AUDIENCE
Design Tool. information on the fleetmapping considerations System operations staff and field engineers involved
together with exercises for each system type. in the installation and configuration of TRBOnet
TARGET AUDIENCE systems.
Professionals responsible for designing and deploying TARGET AUDIENCE
MOTOTRBO™ radio systems. Professionals responsible for deploying MOTOTRBO™ COURSE OBJECTIVES
radio systems. After completing this course, the student will be able
COURSE OBJECTIVES to:
After completing this course, the student will be able COURSE OBJECTIVES • Describe TRBOnet PLUS functionalities
to: After completing this course, the student will be able • Describe TRBOnet PLUS solution architecture
• Explain the call processing methods. to: • List the system requirements for deploying a
• Define repeater arbitration, Enhanced Channel • Describe the MOTOTRBO™ IP Site Connect and TRBOnet PLUS solution
Access (ECA) and All Start. Capacity Plus (Single and Multi-Site) systems, their • Describe the system design for IP Site Connect,
• List the considerations that must be taken into capabilities, system components, and data Capacity Plus, Linked Capacity Plus
account when designing a MOTOTRBO™ IP Site application. • Describe the system design for Connect Plus
Connect, Capacity Plus Single-Site or Capacity Plus • Describe the MOTOTRBO™ IP Site Connect and • Define the set-up, installation and configuration
Multi-Site system. Capacity Plus (Single and Multi-Site) theory of process of the TRBOnet PLUS Radio Server
• Use the MOTOTRBO™ System Design Tool to size operation. • Define the set-up, installation and configuration
the system. • Describe the available MOTOTRBO™ IP Site process of TRBOnet PLUS Dispatcher console
• Explain the purpose of Fleetmapping, how to Connect and Capacity Plus (Single and Multi-Site) functionalities
conduct a fleetmap and its importance in system topologies. • Configure MOTOTRBO™ radios and repeaters for
design. • Take the steps needed to configure IP Site Connect TRBOnet PLUS
• Illustrate possible system deployment topologies and Capacity Plus (Single and Multi-Site) systems • Configure MOTOTRBO™ Network Interface Service
based on options selected. using MOTOTRBO™ CPS to program the and MOTOTRBO™ DDMS Administrative Client
• Describe the roaming process which helps to subscribers and repeaters.
optimise User coverage.
REQUISITE KNOWLEDGE
• Describe Data capabilities.
REQUISITE KNOWLEDGE Completion of a DIMETRA™ System Overview course
• Understand the purpose and intent of voting Completion of the following courses or equivalent or equivalent experience is required.
repeaters and receivers. experience:
• RDS0004 Basic Radio PREREQUISITES
REQUISITE KNOWLEDGE • CEDMEL2000 MOTOTRBO™ System Introduction None
Completion of the following courses or equivalent for Technicians
experience:
PREREQUISITES
• CEDMEL2000 MOTOTRBO™ System Introduction
• PCT1066 MOTOTRBO™ IP Site Connect and
for Technicians
Capacity Plus Technical Overview
PREREQUISITES Capacity Plus Theory of Operations and Design
Capacity Plus Technical Overview
TRBONET PLUS FOR SMARTPTT PLUS

CAPACITY MAX
2 DAYS PCT3031 3 DAYS PCT2005

During this course, you will cover all aspects of the This course covers all aspects of the SmartPTT Plus
TRBOnet Plus system. You will carry out configuration system. It provides detailed information on the
procedures for the system’s main features and system’s benefits, architecture and features, including
perform the main troubleshooting actions. the requirements for deploying a SmartPTT system.
The course then goes on to cover the installation and
TARGET AUDIENCE configuration of the Dispatch, Radioserver and
System operations staff and field engineers involved associated system components and features.
in the installation and configuration of TRBOnet
systems. TARGET AUDIENCE
Technicans and engineers who are involved in the
COURSE OBJECTIVES design, deployment and installation or configuration
After completing this course, the student will be able of a SmartPTT Plus system.
to:
• Describe the function of SmartPTT PLUS COURSE OBJECTIVES
• Describe SmartPTT PLUS solution architecture After completing this course, the student will be able
• List the system requirements for deploying a to:
SmartPTT PLUS solution • Describe the function of SmartPTT PLUS
• Describe the process of system design for IP Site • Describe SmartPTT PLUS solution architecture
Connect, Capacity Plus, Linked Capacity Plus • List the system requirements for deploying a
• Describe the system design processes for Connect SmartPTT PLUS solution
Plus • Describe the process of system design for IP Site
• Define the set-up, installation and configuration Connect, Capacity Plus, Linked Capacity Plus
process for the SmartPTT PLUS Radio Server • Describe the system design processes for Connect
• Define the set-up, installation and configuration Plus
process for the SmartPTT PLUS Dispatcher console • Define the set-up, installation and configuration
functions process for the SmartPTT PLUS Radio Server
• Configure MOTOTRBO™ radios and repeaters for • Define the set-up, installation and configuration
SmartPTT PLUS process for the SmartPTT PLUS Dispatcher console
• Configure MOTOTRBO™ Network Interface Service functions
and MOTOTRBO™ DDMS Administrative Client • Configure MOTOTRBO™ radios and repeaters for
SmartPTT PLUS
REQUISITE KNOWLEDGE • Configure MOTOTRBO™ Network Interface Service
An understanding of IP Networking Addressing and and MOTOTRBO™ DDMS Administrative Client
VoIP protocols
Completion of the following courses or equivalent REQUISITE KNOWLEDGE
knowledge: • An understanding of IP Networking Addressing and
• PCT1047 MOTOTRBO Capacity Max Technical VoIP protocols
Overview • Completion of the following courses or equivalent
• PCT1032 Radio Management 2.0 Configuration knowledge:
Mode • CEDMEL2000 MOTOTRBO™ System
• RDS0002 Basic RF Introduction for Technicians
• PCT1047 MOTOTRBO™ Capacity Max
PREREQUISITES technical Overview
None • PCT1032 Radio Management 2.0 Configuration
Mode
PREREQUISITES
None
ASTRO® 25 IV&D
SYSTEM COURSES
ASTRO® 25 IV&D SYSTEM OVERVIEW (AST1038) 58
ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP (AST4102) 58
ASTRO® 25 IV&D SYSTEM CORE WORKSHOP (AST4103) 58
ASTRO® 25 IV&D SECURE COMMUNICATIONS WORKSHOP (AST4207) 59
ASTRO® 25 IV&D GTR 8000 REPEATER SITE WORKSHOP (AST4208) 59
ASTRO® 25 IV&D CONVENTIONAL CORE WITH CONFIGURATION MANAGER 59

WORKSHOP (AST4410)
ASTRO® 25 IV&D CONVENTIONAL RF SITE WORKSHOP (AST4440) 60
ASTRO® 25 SYSTEMS FLEETMAPPING (RDS1017) 60
ASTRO® 25 RADIO AUTHENTICATION (AST2038) 60
53
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR
M CORE L CORE
ASTRO® 25 IV&D SYSTEM

OVERVIEW
2.5 HRS AST1038
ASTRO® 25 IV&D
RADIO SYSTEM
ADMINISTRATOR
WORKSHOP
5 DAYS AST4102
RECOMMENDED CURRICULUM IS COMPLETE

PARTICIPANT SHOULD BE ABLE TO CARRY OUT ADMINISTRATIVE TASKS IN THE ASTRO® 25 IV&D SYSTEM SUCH AS: PROVISIONING SUBSCRIBERS AND TALK
GROUPS, GENERATING HISTORICAL REPORTS, CONTROLLING DEPLOYED SUBSCRIBERS AND MANAGING NETWORK ELEMENT CONFIGURATIONS.
PARTICIPANT UNDERSTANDS FACTORS OF SYSTEM CONFIGURATION THAT IMPACT ASTRO® 25 SYSTEM MANAGEMENT.
ASTRO® 25 IV&D M/L CORE TECHNICIAN
M CORE L CORE

OVERVIEW
2.5 HRS AST1038

CORE WORKSHOP
5 DAYS AST4103

PARTICIPANT SHOULD UNDERSTAND ASTRO® 25 M CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM
ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND AS WELL AS RESTORING EQUIPMENT TO PROPER FUNCTIONALITY.
ASTRO® 25 IV&D REPEATER SITE TECHNICIAN (GTR)
M CORE L CORE

OVERVIEW
2.5 HRS AST1038
ASTRO® 25 IV&D
GTR 8000 REPEATER SITE
WORKSHOP
3 DAYS AST4208

PARTICIPANT CAN MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING: GTR8000 BASE STATION, GCP8000 SITE CONTROLLER AND OTHER SITE EQUIPMENT.
*PARTICIPANT PERFORMS ALIGNMENTS TROUBLESHOOTING AND FIELD REPLACEMENT OF SITE DEVICES DURING COURSE.
ASTRO® 25 IV&D CONVENTIONAL RF SITE TECHNICIAN
M CORE L CORE

OVERVIEW
2.5 HRS AST1038
ASTRO® 25 IV&D
CONVENTIONAL RF SITE
WORKSHOP
3 DAYS AST4440
PARTICIPANT SHOULD BE ABLE TO MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING THE GTR8000 BASE STATION, GCP8000 SITE CONTROLLER, SITE
COMPARATOR AND OTHER SITE EQUIPMENT.
ASTRO® 25 IV&D ASTRO® 25 IV&D ASTRO® 25 IV&D SYSTEM

SYSTEM OVERVIEW RADIO SYSTEM CORE WORKSHOP
ADMINISTRATOR
WORKSHOP
2.5 HRS AST1038 5 DAYS AST4102 5 DAYS AST4103

The ASTRO® 25 IV&D System Overview course will This workshop covers administrator functions for an The ASTRO® 25 IV&D with ASTRO® 25 System Core
provide participants with knowledge and ASTRO® 25 Integrated Voice and Data (IV&D) course teaches advanced troubleshooting skills and
understanding of the ASTRO® 25 IV&D system. This System. Learning activities in this course focus on best practices for the Trunked Large Systems. The
course will address M, L and K Core systems. System how to use the different ASTRO® 25 IV&D System course also focuses on gathering and analyzing
architecture, components and features will be Management applications. Participants will be system information to implement appropriate action(s)
explained. In addition, RF and console sites and their provided with an opportunity to discuss how to that return a system to full operational status.
architecture, features and components will be structure their organisation and personnel for optimal
discussed. Finally, call processing for voice and mobile ASTRO® 25 IV&D system use. TARGET AUDIENCE
data applications will be covered, and an introduction ASTRO® 25 System Core Master Site Technicians
to applications available in the ASTRO® 25 system TARGET AUDIENCE
will be provided. System Administrators, Technical System COURSE OBJECTIVES
Administrators, System Technicians, and other After completing this course, the participant will be
TARGET AUDIENCE Application Users. able to:
Core Technicians, Site Technicians, Console • Describe the ASTRO® 25 System architecture.
Technicians, Core Managers. COURSE OBJECTIVES • Identify the functional and radio subsystems that
After completing this course, the student will be able comprise the ASTRO ® 25 System.
COURSE OBJECTIVES to: • Explain and discuss call flow and data flow
After completing this course, the student will be able • Describe the relationship between radio through Large System Core devices and their
to: programming, console administration and system subsystems.
• Understand the general architecture of an management, and the impact of this relationship • Perform recommended routine maintenance
ASTRO® 25 IV&D Radio System on system planning. procedures for the ASTRO ® 25 Large System
• Understand key features available in the • List the network management tools applicable at Core.
ASTRO® 25 IV&D Radio System each phase of the system life cycle. • Utilize the troubleshooting tools to diagnose a fault
• Understand the components of the ASTRO® 25 • Identify the advantages and disadvantages of and restore the Large System Core to the level of
Zone Core options available for the configuration of system the Motorola-supported service strategy.
• Understand site components in the ASTRO® 25 infrastructure and user parameters.
system • Use the report and real-time data to monitor
REQUISITE KNOWLEDGE
• Understand the features, capabilities and performance and make adjustments necessary to
components of the MCC7000 series dispatch maintain acceptable system performance levels.
experience:
consoles • ACT100E or ACT101E Bridging the Knowledge Gap
• Understand concepts of Mobility and Call REQUISITE KNOWLEDGE • NST762 Networking Essentials in Communication
Processing in the ASTRO® 25 Completion of the following courses or equivalent Equipment
• Understand the applications for managing the experience: • AST4104 ASTRO® 25 Systems Applied
ASTRO® 25 system • ACT101E Bridging the Knowledge Gap – System Networking
Administrators
REQUISITE KNOWLEDGE • NST762 Networking Essentials in Communication
Equipment
None PREREQUISITES
• AST4104 ASTRO® 25 Applied Networking
None
PREREQUISITES • AST1038 ASTRO® 25 IV&D System Overview
None
PREREQUISITES
None
ASTRO® 25 IV&D ASTRO® 25 IV&D ASTRO® 25 IV&D

SECURE COMMUNICATIONS GTR 8000 REPEATER SITE CONVENTIONAL CORE
WORKSHOP WORKSHOP WITH CONFIGURATION
MANAGER WORKSHOP
5 DAYS AST4207 3 DAYS AST4208 3 DAYS AST4410

This workshop describes planning, installation, This workshop describes the components in the The ASTRO® 25 IV&D Conventional Core with
configuration, operations, and troubleshooting of ASTRO® 25 IV&D System Repeater Site with GTR Configuration Manager course teaches advanced
Secure Communications within the ASTRO® 25 IV&D 8000 expandable site subsystem. This course also troubleshooting skills and best practices for the
System. presents how the GTR 8000 expandable site ASTRO® 25 IV&D Conventional Core with
subsystem operates and explains the tools and Configuration Manager. It also focuses on
TARGET AUDIENCE methods available for troubleshooting components administrator functions and how to use the ASTRO®
System Technicians, System Administrators, Technical within the subsystem. 25 IV&D Configuration Manager applications. A
System Managers technical introduction to the MCC 7500 as used
TARGET AUDIENCE within the ASTRO® 25 IV&D Conventional Core with
COURSE OBJECTIVES GTR 8000 Site Technicians Configuration Manager, including some administrator
After completing this course, the student will be able functions, is also provided. Learning activities focus
to: COURSE OBJECTIVES on gathering and analyzing system information to
• Plan, organise, and implement Secure After completing this course, the student will be able implement the appropriate actions that return a
Communications in an ASTRO® 25 IV&D system. to: system to full operational status.
• Install and configure a Key Management Facility • Describe the ASTRO® 25 IV&D Repeater Site with
(KMF) system and related components. GTR 8000 Expandable Site Subsystem TARGET AUDIENCE
• Demonstrate centralised key management using configurations and components. Master Site Technicians, System Administrators,
Over-the-Air-Rekeying (OTAR). • Identify the GCP 8000 Site Controller functions and Technical System Administrators, System Technicians,
• Perform System Administrator functions using the configuration requirements. and other Application Users
KMF server and KMF client. • Describe the connections and interfaces to the GCP
• Troubleshoot installation and configuration 8000. COURSE OBJECTIVES
problems for the KMF server, KMF client, and KMF • Diagnose and troubleshoot the GCP 8000. After completing the course the participant will be
database. • Describe the functionality of the GTR 8000 able to:
Expandable Site Subsystem. • Understand the key physical and functional
characteristics of the ASTRO® 25 Conventional
REQUISITE KNOWLEDGE • Configure and troubleshoot the ASTRO® 25
Core with Configuration Manager system.
Completion of the following courses or equivalent Repeater Site with GTR 8000 Expandable Site
Subsystem. • Perform tasks necessary to install the ASTRO® 25
experience: Conventional Core with Configuration Manager
• ACT100E Bridging the Knowledge Gap - • Configure and troubleshoot the Network Transport
system components.
Technicians subsystem.
• Perform configuration steps for the ASTRO® 25
• NST762 Networking Essentials in Communication Conventional Core with Configuration Manager
Equipment REQUISITE KNOWLEDGE system components.
Completion of the following courses or equivalent • Understand the available maintenance tools and
PREREQUISITES experience: indicators in the ASTRO® 25 Conventional Core
None • ACT101E Bridging the Knowledge Gap - with Configuration Manager system.
Technicians
• NST762 Networking Essentials in Communication
REQUISITE KNOWLEDGE
Equipment
• AST4104 ASTRO®25 Applied Networking experience:
• AST1038 ASTRO® 25 IV&D System Overview • ACT101E Bridging the Knowledge Gap – System
Administrators
PREREQUISITES • NST762 Networking Essentials in Motorola
None Communications Equipment
• AST4104 ASTRO® 25 System Applied Networking
PREREQUISITES
None
ASTRO® 25 IV&D ASTRO® 25 SYSTEMS ASTRO® 25 IV&D

CONVENTIONAL RF SITE FLEETMAPPING RADIO AUTHENTICATION
WORKSHOP
3 DAYS AST4440 5 DAYS RDS1017 2 DAYS AST2038

The ASTRO® 25 IV&D Conventional RF Site workshop This workshop addresses topics necessary for the This course describes the Radio Authentication feature
describes the components in the different ASTRO® effective planning and mapping of an ASTRO® 25 and defines the HW/SW components in the Radio
25 IV&D Conventional RF Sites topologies. This course IV&D radio system. During this course, the Authentication system. In addition the course describes
also presents how the different ASTRO® 25 IV&D participants will learn about ASTRO® 25 features, the Radio Authentication process, discusses the various
Conventional RF Sites topologies operate and explains capabilities, and restrictions in order to effectively Keys uses in Radio Authentication. The students will
the tools and methods available for troubleshooting plan and prepare for a new or upgraded ASTRO® 25 understand how to provision and distribute relevant Keys
components within the different ASTRO® 25 IV&D system. using the AuC Client GUI to access the AuC Server.
Conventional RF Sites topologies. Students will understand how to enable Radio
TARGET AUDIENCE Authentication in the System via the AuC Client and how
TARGET AUDIENCE This course is intended for technical support staff to configure the KVL 4000 for Radio Authentication and
Site Technicians who are involved in planning and mapping of an manage subscribers from the AuC Client.
ASTRO® 25 IV&D radio system.
COURSE OBJECTIVES TARGET AUDIENCE
After completing the course the participant will be COURSE OBJECTIVES Customer Administrators or Technicians.
able to: After completing this course, the student will be able
• Understand key physical and functional to: COURSE OBJECTIVES
characteristics of conventional site. • Discuss what a fleetmap is and why one is After completing this course, the student will be able to:
• Perform tasks necessary to install conventional site needed. • Describe Radio Authentication features and HW/
components. • Discuss the methodologies used to configure radio SW components
• Perform configuration steps for conventional site users and groups with the goal of optimising the • Describe the Radio Authentication process
components. system resources. • Discuss the Keys used in Radio Authentication
• Understand available maintenance tools and • Describe the content to assist with fleetmapping • Provision and Distribute relevant Keys
indicators in conventional site. decisions.
• Describe the AuC Client GUI
• Discuss frequency band plan organisation and
management. • Enable Radio Authentication in the System
REQUISITE KNOWLEDGE • Configure the KVL 4000 for Radio Authentication
Completion of the following course(s) or equivalent • Describe basic planning requirements and
complete a simple Fleetmap information template. • Manage Subscribers from the AuC Client
experience:
• ACT101E Bridging the Knowledge Gap – System • Complete worksheets required to create a • Discuss Radio Authentication functionality in a
Administrators Fleetmap based on sample operational requirement DSR system
• NST762 Networking Essentials in Motorola information.
Communications Equipment REQUISITE KNOWLEDGE
• AST4104 ASTRO® 25 System Applied Networking REQUISITE KNOWLEDGE Completion of the following course(s) or equivalent
• AST1038 ASTRO® 25 IV&D System Overview None experience:
• Radio System Administration or equivalent
PREREQUISITES knowledge of the Provisioning Manager,
PREREQUISITES ZoneWatch, Historical Reports, ATIA Log Viewer,
None
None Unified Event Manager (UEM), Unified Network
Configurator (UNC).
PREREQUISITES
Access to customer ASTRO25 Radio System, AuC
Server/Client is required. Customer to provide
working Motorola Solutions’ portable radio(s) capable
of placing calls on the System, access to working AuC
client/server along with admin login credentials,
access to a working KVL4000 key loader that can
upload keys to the AuC server.
PRIVATE
BROADBAND
WAVE PTX OVERVIEW (PTT0001A) 62
WAVE PTX ADMIN PORTAL: END-USER TRAINING (PTT0004A) 62
WAVE PTX DISPATCH OVERVIEW (PSA0017A) 62
WAVE PTX R11.2 MOBILE APPLICATION: END-USER TRAINING (PTT0006A) 63
CENTRAL ADMIN TOOL (CAT) R10.0 & R11.2: END-USER TRAINING (PTT0054) 63
WAVE PTX USER PROVISIONING PORTAL (PSA0077) 63
WAVE PTX ENTERPRISE CONTACTS AND GROUP MANAGEMENT PORTAL 64

(PSA0078)
WAVE PTX HANDSET STANDARD MODE (PSA0079) 64
WAVE PTX HANDSET PTT RADIO MODE (PSA0080) 64
WAVE PTX DISPATCH CONSOLE AND FEATURES (PSA0081) 65
WAVE PTX SYSTEM OVERVIEW & ARCHITECTURE (PTT0071) 65
WAVE GATEWAY OVERVIEW & ARCHITECTURE (PTT0072) 65
WAVE SYSTEM ALARMS DASHBOARD (PTT0073) 66
WAVE SYSTEM FIELD UTILITIES TOOL (PTT0074) 66
CRITICAL CONNECT (GATEWAY) PORTAL FOR INTEROPERABILITY WITH WAVE 66

SYSTEM (PTT0075)
61
PRIVATE BROADBAND
WAVE PTX OVERVIEW WAVE PTX ADMIN PORTAL: WAVE PTX DISPATCH
END-USER TRAINING OVERVIEW
0.75 HRS PTT0001A 1 HR PTT0004A 1 HR PSA0017A

In this course, you will get acquainted with the WAVE This course provides an overview of the WAVE PTX This course provides instruction on how to operate
PTX solution, learn how it connects teams across Admin Portal for commercial markets, its key features, the WAVE PTX Dispatch web-based application. Split
devices, networks, and locations, and see how its and roles within the portal. It includes clickable into short clips, this in-depth course covers the basics,
components enable organizations to stay connected. software simulations showing basic operations that from installation and high-level overview, through
can be performed at the Distributor-, Partner- and making, receiving and recording calls, sending and
TARGET AUDIENCE Customer-level. receiving secured messages, using the map and
This course is intended to those who would like to monitoring TalkGroups, and then moves on to more
learn about the WAVE PTX solution, its benefits, and TARGET AUDIENCE advanced features, such as geofencing and location
components. Distributors who use the Admin Portal to add and history.
manage Partners in the commercial marker; Partners
COURSE OBJECTIVES who use the Admin Portal to add and manage TARGET AUDIENCE
After completing this course, you will be able to: customers in the commercial market; commercial This training is intended for WAVE PTX users who
• Explain the benefits of Push-to-Talk communication. customers who use the Admin Portal to manage want to get familiar with the features and operation
• Match various roles within an organization to the subscriptions, and add or manage users and devices. principles of WAVE PTX Dispatch application in order
right WAVE PTX solution. to coordinate fleets and communicate with them.
• Recall WAVE PTX features and optional packages. COURSE OBJECTIVES
After completing this course, you will be able to: COURSE OBJECTIVES
• Illustrate the WAVE PTX Architecture and LMR
• Navigate the WAVE PTX Admin Portal. By the end of the course, you will be able to:
Interoperability.
• Add and manage partners from the distributor • Install and launch WAVE PTX Dispatch application.
• Recognize the components of WAVE PTX and know
level. • Navigate the application’s interface.
their features.
• Add and manage customers from the partner level. • Use the map.
• Access additional training materials, brochures,
and data sheets. • Add and manage partner employees from the • Make and receive calls.
partner level. • Send and receive secure messages.
• Get the support your need for your solution.
• Manage subscriptions and licenses. • Perform advanced operations.
• Add and manage customer employees.
REQUISITE KNOWLEDGE
• Register and manage TLK and Evolve devices. REQUISITE KNOWLEDGE
None
• Create and manage mobile, tablet, and dispatch None
users.
PREREQUISITES
None • Create and manage standard, dispatch, and PREREQUISITES
broadband talkgroups. None
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
PRIVATE BROADBAND
WAVE PTX R11.2 CENTRAL ADMIN TOOL WAVE PTX USER

MOBILE APPLICATION: (CAT) R10.0 & R11.2: PROVISIONING PORTAL
END-USER TRAINING END-USER TRAINING
2.5 HRS PTT0006A 1 HR PTT0054 0.5 DAYS PSA0077

During this course, you will perform key tasks in the This course provides end-user training on the Central This course provides a detailed description and
WAVE PTX Mobile Application in order to Admin Tool for Public Safety, its key features, and parameters required to provision users on the WAVE
communicate with contacts and talkgroups. roles within the portal. It includes clickable software PTX platform.
simulations showing the operations that can be
TARGET AUDIENCE performed by administrators. TARGET AUDIENCE
WAVE PTX users who want to get hands-on practice Personnel responsible for provisioning and managing
with the features and operation principles of the TARGET AUDIENCE the end users on the WAVE platform.
WAVE PTX Mobile Application. Public Safety Administrators who use the Central
Admin Tool to manage internal, external, and COURSE OBJECTIVES
COURSE OBJECTIVES integrated users, user sets, talkgroups, interop By the end of the course, you will be able to:
After completing this course, you will be able to: connections, user and group profiles, and operational • Understand the concepts of Push-to-Talk
• Navigate and use the WAVE PTX Mobile status messaging. • Provision individual subscribers on WAVE platform
Application in Standard and PTT Radio modes. • Modify individual subscribers data
• Initiate and receive PTT calls to and from contacts COURSE OBJECTIVES
• Delete subscription
and talkgroups. After completing this course, you will be able to:
• Navigate and configure the Central Admin Tool. • View the features enabled for individual
• Initiate and receive video streaming sessions to subscribers
and from contacts and talkgroups. • Add, activate, and manage PTT, external, and
integrated users. • Select the feature packages as required by
• Use multimedia messaging to exchange text
• Create and utilize user sets. individual subscribers
messages and files.
• Take advantage of emergency features. • Configure Operational Status Messaging.
• Create and utilize group profiles. REQUISITE KNOWLEDGE
• Perform user check and monitoring
None
• Create and manage talkgroups.
REQUISITE KNOWLEDGE • Create and utilize user profiles.
PREREQUISITES
None • Manage interop connections None

None None
PREREQUISITES
None
PRIVATE BROADBAND
WAVE PTX ENTERPRISE WAVE PTX HANDSET WAVE PTX HANDSET PTT
CONTACTS AND GROUP STANDARD MODE RADIO MODE
MANAGEMENT PORTAL
0.5 DAYS PSA0078 0.5 DAYS PSA0079 0.5 DAYS PSA0080

The course is designed for the corporate/enterprise/ This course provides a detailed description of handset This course provides a detailed description of handset
agency administrator’s responsible to manage the end client usage for enterprise and features (as applicable PTT Radio client (a.k.a LMR client) usage and features
users and their associated groups in their corporate/ and enabled at a customer level) on WAVE PTX (as applicable and enabled at a customer level) on
enterprise/agency. Discussion and explanation about platform. Topics include activation of handset WAVE PTX platform. Topics include activation of
certain features that can be enabled using CAT portal standard client, usability of features such as IPA, handset PTT Radio client, usability of features such as
for the subscribers provisioned corporate/enterprise/ Presence, Private Calls, Group Calls, Broadcast Group IPA, Presence, Private Calls, Group Calls, Broadcast
agency on WAVE PTX platform. calling, PTX messaging and Location features. Group calling, PTX messaging, Ambient call, Discreet
call, Location features and Emergency calling.
Personnel responsible for provisioning and managing End users and Tier-1 engineers responsible for TARGET AUDIENCE
corporate (enterprise) contacts and groups for the end troubleshooting end user’s usage experiences. End users and Tier-1 engineers responsible for
users on the WAVE PTX platform. troubleshooting end user’s usage experiences.
COURSE OBJECTIVES
COURSE OBJECTIVES By the end of the course, you will be able to: COURSE OBJECTIVES
By the end of the course, you will be able to: • Understand the Handset Standard client. By the end of the course, you will be able to:
• Manage contacts at an enterprise level for • Activate the handset standard client. • Differentiate between Handset Standard and
individual subscribers Handset PTT Radio client types.
• Understand and work on the handset standard
• Create Talkgroups at an enterprise level client features • Activate the Handset PTT Radio client type.
• Create User Profiles and add them to users • Make/receive different call types • Understand and work on the Handset PTT Radio
• Create Group Profiles and assign permissions client features.
• Send/receive multimedia messages
• Manage and assign features for individual • Make/receive different call types.
• Use the Handset Standard client for Enterprise or
subscribers • Send/receive multimedia messages.
Corporate use cases
• Manage external subscribers • Use the Emergency feature options
• Use and apply the unique features available in
REQUISITE KNOWLEDGE
REQUISITE KNOWLEDGE Handset PTT Radio client.
None
None • Use the Handset PTT Radio client for Public Safety
PREREQUISITES and Emergency Response use cases.
PREREQUISITES None
None REQUISITE KNOWLEDGE
None
PREREQUISITES
None
PRIVATE BROADBAND
WAVE PTX DISPATCH WAVE PTX SYSTEM WAVE GATEWAY

CONSOLE AND FEATURES OVERVIEW AND SYSTEM OVERVIEW AND
ARCHITECTURE ARCHITECTURE
1 DAY PSA0081 0.5 DAYS PTT0071 0.5 DAYS PTT0072

This course provides a detailed description of This course provides a detailed insight into the The course is designed to provide a detailed insight
Dispatch Console usage and features (as applicable customized architecture, components, interfaces, into the architecture, components, and virtual
and enabled for dispatch at customer level) on WAVE protocols used, port numbers, and virtual elements elements involved in forming the WAVE Gateway
PTX platform. Topics include activation of Dispatch involved in forming the WAVE PTX platform for platform for Broadband to LMR interoperability and its
Console, usability of features such as Maps, Broadband PTT applications and features. features.
Emergency calling, ABDG, Fleet member
management, monitoring services, Location services TARGET AUDIENCE TARGET AUDIENCE
and features, Private Calls, Group Calls, Broadcast This is a foundation course aimed at all engineering, This is a foundation course aimed at all engineering,
Group calling, PTX messaging, Ambient call and operations, and technical support groups being operations, and technical support groups being
Discreet call, status messaging, emergency services. trained to support the WAVE PTX network, platform. trained to support the WAVE Gateway network,
and services. platform, and services.
TARGET AUDIENCE
End users and Tier-1 engineers responsible for COURSE OBJECTIVES COURSE OBJECTIVES
troubleshooting end user’s usage experiences. By the end of the course, you will be able to: By the end of the course, you will be able to:
• Recognize the WAVE PTX product supplied by • Recognize the WAVE Gateway product.
COURSE OBJECTIVES Motorola Solutions. • Identify and understand the functionalities of major
By the end of the course, you will be able to: • Identify the major components of the WAVE PTX components available in the WAVE Gateway
• Differentiate between Handset clients and platform. platform.
Dispatch client types. • Identify different subsystems and discuss the • Identify and understand different subsystems.
• Activate the Dispatch console generic WAVE PTX architecture. • Discuss the generic WAVE Gateway architecture.
• Understand and work on the Dispatch console and • Locate technical reference documentation
its features
REQUISITE KNOWLEDGE providing further detail.
• Locate and Manage fleet members • Key Organization Network and IT Systems
• Make and receive different call types on the • Networking Knowledge, Components And REQUISITE KNOWLEDGE
Dispatch console Functions • Key Organization Network and IT Systems
• Send and receive multimedia messages on the
• Networking Knowledge, Components And
Dispatch console
PREREQUISITES Functions
• Use the Emergency feature options None • Basic knowledge on respective radio networks
• Use and apply the unique features available in the
such as ASTRO®, DIMETRA™, and MOTOTRBO™
Dispatch console.
• Use the Dispatch console for Public Safety and
Emergency Response use cases. PREREQUISITES
None
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
PRIVATE BROADBAND
WAVE SYSTEM ALARMS WAVE SYSTEM FIELD CRITICAL CONNECT

DASHBOARD UTILITIES TOOL (GATEWAY) PORTAL FOR
INTEROPERABILITY WITH
WAVE SYSTEM
0.5 DAYS PTT0073 0.5 DAYS PTT0074 0.5 DAYS PTT0075

The course is designed to provide exposure to the The course is designed to provide exposure to the The course is designed to explain the onboarding
Alarms Dashboard tool used for real time alarm Filed Utilities tool which is used for collection of logs, process of an LMR network, devices, users, and
monitoring on both the WAVE Push-to-Talk and LMR filed checks from different components of the WAVE application as suited for Gateway platform. This
Solution. platform. course also explains the patch process between
different talkgroups from LMR to LMR and LMR to
TARGET AUDIENCE TARGET AUDIENCE Broadband networks.
Engineering or operations groups responsible for This is a maintenance course aimed at system
monitoring the alarm system for the WAVE PTT operators responsible for troubleshooting the system TARGET AUDIENCE
network, platform. and services. by collecting logs and packets on broadband PTT Personnel responsible for configuring, managing, and
network and services. integrating the LMR network with the broadband
COURSE OBJECTIVES network. Personnel responsible for creating and
By the end of the course, you will be able to: COURSE OBJECTIVES managing talkgroup patches from an Agency/
• Describe the process of alarm generation and By the end of the course, you will be able to: customer’s end.
integration with other external alarm systems • Operate on the field utilities tool and use all the
owned by the customer. features available on the tool. COURSE OBJECTIVES
• Understand alarms with codes and descriptions for • Collect the logs from different subsystems on By the end of the course, you will be able to:
different subsystems. WAVE platforms and WAVE Gateway platforms. • Configure and integrate the existing LMR network
• Troubleshoot alarms generated by different • Collect the packets at appropriate interfaces from with the Broadband network.
subsystems. different subsystems on WAVE platforms and • Add new LMR devices, talkgroups, and
• Locate technical reference documentation WAVE Gateway platforms. applications as suitable.
providing further detail. • Locate technical reference documentation • Configure logins for customer/agency, create new
providing further detail. data access controls.
• Monitor the LMR interfaces and networks.
REQUISITE KNOWLEDGE
• Knowledge on basic functionalities and features on REQUISITE KNOWLEDGE • Create/delete new patches by customer/agency.
WAVE Platform Knowledge on basic functionalities and features on
• Key organization network and IT systems WAVE and WAVE Gateway Platform. REQUISITE KNOWLEDGE
Knowledge on basic functionalities and features on
• Networking knowledge, components and functions
PREREQUISITES WAVE and WAVE Gateway Platform.
None
PREREQUISITES PREREQUISITES
None None
CONTACT US
VISIT OUR WORLDWIDE
EDUCATION WEBSITE:
MOTOROLASOLUTIONS.COM/LEARNING
Our website is your portal to find help to

meet your organisational training needs.
Keep up to date with the latest version of
this catalogue, our training schedule, or
simply use the Contact Us function for
additional questions or assistance.
Motorola Solutions Malaysia Sdn Bhd

Innoplex Building, Plot 2A
Medan Bayan Lepas MK 12
Bayan Lepas Penang, 11900, Malaysia
Motorola Solutions, Inc.

500 West Monroe Street, Chicago, Il 60661 U.S.A.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized
M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2022 Motorola Solutions, Inc. All rights reserved. 11-2019

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MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION

ASIA PACIFIC EDITION | DECEMBER 2022

With Motorola Solutions, Inc. Education

Whether your organization is new to our

Starting with professionally developed,

Whether training is delivered virtually, at

We look forward to working with you.

EDUCATION SERVICES LEARNING EXPERIENCE PORTAL TRAINING PORTFOLIO

INTRODUCTION................................... 4 LXP INTRODUCTION...........................11 TWO-WAY COMMUNICATIONS

EDUCATION PACKAGES...................... 5 ACCESSING THE LXP........................ 12 FOUNDATIONAL COURSES.............. 16

TAILORED TRAINING: DIMETRA™ SYSTEMS......................23

Our range of services is designed to

Our services not only respond to

Browse this catalogue to learn more

• Your Motorola Solutions Infrastructure & Devices

TOPICS TOPICS TOPICS

This Education Package aligns with the Infrastructure ADVANCED Services

DIMETRA™ SYSTEM OVERVIEW

MYVIEW PORTAL OVERVIEW

DIMETRA™ CONFIGURATION & ADMINISTRATION

DIMETRA™ FAULT MANAGEMENT

RADIO END-USER TRAIN THE TRAINER

WAVE™ ADMINISTRATION & END USER

DIMETRA™ SECURE COMMUNICATIONS

DIMETRA™ PERFORMANCE MANAGEMENT

UNDERSTANDING THE ICONS

LIVE TRAINING SELF-PACED TRAINING EXAM

“The instructor did an outstanding job. Truly a

“Exceptional course, no words to explain the

Users of your mobile and portable

Dispatchers of your consoles require

TRAIN THE TRAINER OPERATOR TRAINING

TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.

LEARNING EXPERIENCE PORTAL

Use the search box and filters

View your history and upcoming

Receive reminder notifications of

Easily locate and download

HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL

SET UP A NEW USER ACCOUNT AND PASSWORD

Note: Invoices are available only when using Purchase Orders.

CONTACT MOTOROLA SOLUTIONS

AUSTRALIA 1-800-931855 MALAYSIA 1-800-8-18590

CHINA (MAINLAND) 4001-202101 NEW ZEALAND 0800-445227

HONG KONG SAR 800-903-237 PHILIPPINES 1-800-1-114-2853

INDIA 000-800-9190337 SINGAPORE 800-1206952

INDONESIA 007-803-011-4936 SOUTH KOREA 00798-14-800-9674

JAPAN 0066-33-813730 TAIWAN 00801-13-6901

POLICIES AND REQUIREMENTS

ACT100E Bridging the Knowledge Gap - Technicians • •

DMT9202 DIMETRA™ X Core D9.2 Fault Management Workshop • • • •

TBTS04 MTS 1 Installation, Conﬁguration, Troubleshooting and Maintenance Workshop • • • •

DMT1070 MTM5000 Series End User Operator • • • • •

PCT0131 MOTOTRBO Ion MyView and RadioCentral Overview • • • •

PCT0141 MOTOTRBO Ion Features and Services • • • • •

PCT3014 MOTOTRBO IP Site Connect and Capacity Plus Systems Workshop • • • • •

AST4207 ASTRO® 25 IV&D Secure Communications Workshop • • • • •

PSA0079 WAVE PTX Handset Standard Mode • • • • •

BASIC RADIO (RDS0004) 19

RF FOR RADIO PROFESSIONALS (RDS2012) 20

COMMUNICATION SYSTEMS CONCEPTS (NST021) 20

BASIC NETWORKING (RDS0003) 20