Quality Management Plan

Quality Management Plan
Main Building Works for the Proposed Bulgari Resort Ranfushi
27 Jan 2024 Initial Issue
Date Status Prepared by Reviewed By Approved By

Contents
1.0 INTRODUCTION......................................................................................................................................... 6
1.1 Purpose............................................................................................................................................................ 6
1.2 Scope ............................................................................................................................................................... 6
1.3 Description of Works ...................................................................................................................................... 6
1.3.1General & Temporary Works.................................................................................................................... 6
1.4 Project Details ................................................................................................................................................. 7
1.5 Process-Based Quality Management............................................................................................................... 7
1.6 Applicable Procedure ...................................................................................................................................... 7
1.7 Management Commitment .............................................................................................................................. 8
1.8 Customer Focus .............................................................................................................................................. 9
1.9 Quality Policy ................................................................................................................................................. 9
1.10 Quality Objective ........................................................................................................................................ 10
1.11 Responsibility, Authority and Communication ........................................................................................... 11
1.11.1 Establishment of Project Management Organization Structure ........................................................... 11
1.11.2 Delegation of Authority and Responsibility to Management Staff ...................................................... 11
2.0 PROJECT PLANNING.............................................................................................................................. 12
2.1 Appointment of Contractor Representative Project Manager (C.R/P.M) ..................................................... 12
2.2 Project Management Documentation ............................................................................................................ 12
2.2.1 Management Documentation Structure and Hierarchy .......................................................................... 12
2.2.2 Management Documentation ................................................................................................................. 14
2.2.3 The Quality Management System ...................................................................................................... 14
2.2.4 Preparation of Management Documentation .......................................................................................... 15
2.3 Scheduling of Resources ............................................................................................................................... 15
2.4 Project Resources .......................................................................................................................................... 15
2.5 Infrastructure and Working Environment ..................................................................................................... 16
3.0 Project Implementation, Control and Monitoring ................................................................................... 16
3.1 Project Management Review ........................................................................................................................ 16
3.2 Formulation of Plans and Procedures............................................................................................................ 16
3.3 Contract Review Meeting or Project Progress Meeting ................................................................................ 17
3.4 Design Control .............................................................................................................................................. 17
3.5 Control of Documents and Communication.................................................................................................. 17
3.6 Purchasing ..................................................................................................................................................... 17
3.7 Product Identification and Traceability ......................................................................................................... 18
3.8 Production Control ........................................................................................................................................ 18
3.9 Inspection and Testing .................................................................................................................................. 19
3.10 Control of Inspection, Monitoring, Measurement and Test Equipment (IMMTE) ..................................... 19
3.11 Inspection and Test Status........................................................................................................................... 19
3.12 Control of Non-conforming Product ........................................................................................................... 19
3.13 Corrective and Preventive Action ............................................................................................................... 20
3.14 Handling, Storage, Packaging, Preservation and Delivery of Product ........................................................ 20
3.15 Control of Management Related Records ................................................................................................... 20
3.16 Internal Audits ............................................................................................................................................ 20
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Project Quality Plan
3.17 Training ....................................................................................................................................................... 20
3.18 Servicing Provisions, Servicing and Maintenance ...................................................................................... 21
3.19 Analysis of Data .......................................................................................................................................... 21
3.21 Complaints and/or enquiries ....................................................................................................................... 21
4.0 Project Management Review and Improvement ...................................................................................... 22
4.1 Weekly Contract Review Meeting or Progress Review Meeting .................................................................. 22
4.2 Monthly Technical Review Meeting ............................................................................................................. 22
4.3 Financial Review Meeting ............................................................................................................................ 22
5.0 Quality Management Procedure............................................................................................................... 23
5.1 (QAP 001 Document and Data Control Procedure) ................................................................................ 23
5.1.1 Purpose....................................................................................................................................................... 23
5.1.2 Scope .......................................................................................................................................................... 23
5.1.3 Responsibility and Authority ..................................................................................................................... 23
5.1.4 Procedure ................................................................................................................................................... 24
5.1.4.11 Document Indexing System .................................................................................................................. 31
5.1.4.12 Geographical Code................................................................................................................................ 31
5.1.4.13 Document Storage and Archiving ......................................................................................................... 32
5.1.4.14 Disposition ............................................................................................................................................ 32
5.1.4.15 Electronic Document Management System (EDMS) ........................................................................... 32
5.1.4.16 File Transfer Protocol ........................................................................................................................... 32
5.2 QAP 002 Record Control Procedure ......................................................................................................... 33
5.2.1 Purpose....................................................................................................................................................... 33
5.2.2 Scope .......................................................................................................................................................... 33
5.2.4. Procedure .................................................................................................................................................. 34
5.03 QAP 003 Control of Nonconforming Product ........................................................................................ 37
5.3.1 Purpose....................................................................................................................................................... 37
5.3.2 Scope .......................................................................................................................................................... 37
5.3.4 Procedure ................................................................................................................................................... 37
5.3.5 Record Documentation .............................................................................................................................. 39
5.4 QAP 004 Purchasing Control..................................................................................................................... 40
5.4.1 Purpose....................................................................................................................................................... 40
5.4.2 Scope .......................................................................................................................................................... 40
5.4.4 Procedure ................................................................................................................................................... 40
5.4.5.0 Record Documentation ........................................................................................................................... 44
5.5 QAP 005 Handling Storage and Delivery of Material ............................................................................. 45
5.5.1Purpose........................................................................................................................................................ 45
5.5.2 Scope ......................................................................................................................................................... 45
5.5.4 Procedure ................................................................................................................................................... 45
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5.6 QAP 006 Inspection Testing Identification and Traceability ................................................................. 48
5.6.1 Purposed..................................................................................................................................................... 48
5.6.2 Scope .......................................................................................................................................................... 48
5.6.4 Procedure ................................................................................................................................................... 49
5.6.5. Record Documentation ............................................................................................................................. 52
5.7 QAP 007 Control of Inspection Measuring Monitoring of Test ............................................................. 53
Equipment ......................................................................................................................................................... 53
5.7.1 Purpose....................................................................................................................................................... 53
5.7.2 Scope .......................................................................................................................................................... 53
5.7.4 Procedure ................................................................................................................................................... 53
5.8 QAP 008 Construction Planning and Preparation .................................................................................. 55
5.8.1 Purpose....................................................................................................................................................... 55
5.8.2 Scope .......................................................................................................................................................... 55
5.8.4 Procedure ................................................................................................................................................... 55
5.8.5Record Documentation ............................................................................................................................... 58
5.9 QAP 009 Design Control ............................................................................................................................ 59
5.9.1 Purpose....................................................................................................................................................... 59
5.9.2 Scope .......................................................................................................................................................... 59
5.9.4 Procedure .................................................................................................................................................. 59
5.10 QAP 010 Project Control ......................................................................................................................... 63
5.10.3 Responsibility and Authority ................................................................................................................... 63
5.10.4 Procedure ................................................................................................................................................. 63
5.10.5 Record Documentation ............................................................................................................................ 65
5.11 QAP 011 Contract Tender Variation Review......................................................................................... 66
5.11.1 Purpose..................................................................................................................................................... 66
5.11.2 Scope ........................................................................................................................................................ 66
5.11.3 Responsibility & Authority ...................................................................................................................... 66
5.11.4 Procedure ................................................................................................................................................. 67
5.11.5Record Documentation ............................................................................................................................. 69
5.12 QAP 012 Corrective Action...................................................................................................................... 71
5.12.1 Purpose..................................................................................................................................................... 71
5.12.2 Scope ........................................................................................................................................................ 71
5.12.4 Procedure ................................................................................................................................................. 71
5.13 QAP 013 Training ..................................................................................................................................... 73
5.13.1 Purpose..................................................................................................................................................... 73
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5.13.2 Scope ........................................................................................................................................................ 73
5.13.4 Procedure ................................................................................................................................................. 73
5.14 QAP 014 Data Analyze ............................................................................................................................. 77
5.14.1 Purpose..................................................................................................................................................... 77
5.14.2 Scope ........................................................................................................................................................ 77
5.14.4 Procedure ................................................................................................................................................. 77
5.15 QAP 015 Internal Audit ........................................................................................................................... 79
5.15.1 Purpose..................................................................................................................................................... 79
5.15.2 Scope ........................................................................................................................................................ 79
5.15.4 Procedure ................................................................................................................................................. 79
QAP 016 Management Review Meeting ......................................................................................................... 81
5.16.1 Purpose..................................................................................................................................................... 81
5.16.2 Scope ........................................................................................................................................................ 81
5.16.4 Procedure ................................................................................................................................................. 81
5.16.5 Record Dcumentation .............................................................................................................................. 82
5.17 QAP 017 Risk Action ................................................................................................................................ 83
5.17.1 Pupose ...................................................................................................................................................... 83
5.17.2 Scope ........................................................................................................................................................ 83
5.17.3 Responsibility .......................................................................................................................................... 83
5.17.4 Procedure ................................................................................................................................................. 84
5.17.5 Reference Procedure ............................................................................................................................... 85
Appendix A ........................................................................................................................................................ 86
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1.0 INTRODUCTION
1.1 Purpose
The purpose of this Project Quality Plan is to set out the strategy and techniques to be
employed to manage the Contract Works including the establishment of a management
quality policy statement and quality objectives for execution of the Contract Works. This plan
is established in accordance with the requirementsof CHEC Quality Manual. The Plan shall
also set out the basic structure and interaction of the management documentation, the
management processes to be controlled by which the control referred shall be achieved.
1.2 Scope
This Project Quality Plan shall be applicable to the management of all aspects of the works
being undertakenby China Harbour Engineering Company Limited (hereafter referred to
completing this project.
1.3 Description of Works
The works to be carried out under this Contract include, but not limited to the following major items:
1.3.1General & Temporary Works
Clearing the ground
All necessary ancillary works and
services.
Scaffolding and form work
All building services as required for operation.
1.3.2 Main Contract Scope

✓ BOH Buildings
✓ Link Bridge & Jetty
✓ Over Water Villa
✓ Beach Villa
✓ Restaurant & Spa
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1.4 Project Details
✓ Project Name: Development of BULGARY RESORT RANFUSHI at Fuggiry Island in
Maldives
✓ Client: Aria Hotel Partner (Pvt) Ltd.
✓ Contrctor: China Harbour Engineering Company
✓ Commencement Date: 13 Dec 2023
✓ Contract Period: 640 Days.
1.5 Process-Based Quality Management
CHEC adopt a process-based approached in managing the Contract Works. This strategy
reflects the integration of the major requirements of ISO 9001:2015 Quality Management
System standard to managethe Contract Works.
1.6 Applicable Procedure
QAP 001 Document and Data Control Procedure

QAP 002 Record Control Procedure
QAP 003 Control of nonconforming Product
QAP 004 Purchasing Control
QAP 005 Handling Storage and Delivery of Material
QAP 006 Inspection Testing Identification and Traceability
QAP 007 Control of Inspection Measuring Monitoring of Testing Equipment
QAP 008 Construction planning and Preparation
QAP 009 Design Control
QAP 010 Project Control
QAP 011 Contract Tender Variation review
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QAP 012 Corrective Action
QAP 013 Training
QAP 014 Data Analysis
QAP 015 Internal Audit
QAP 016 Management Review Meeting
QAP 017 Risk Action
1.7 Management Commitment
It is Resort Development project

in Fuggiri Island in Maldives to ensure that the management objectives for the Works are met
through theimplementation of the project quality plan described hereinafter.
The management commitment for the works comprises eight fundamental steps which are:
1. Establish executive responsibility, Contract quality policy, objectives and targets for the
management of the Contract Works.
2. Establish a Project Organization Chart identifying the principal people to be employed for the
management of the Contract Works.
3. Delegate responsibility from the Project Manager to first tier Managers and subsequently from first
tier managers to other management staff.
4. Formulate the management documents necessary to manage the Works including their overall
structure, hierarchy and interaction.
5. Schedule the employment of resources and thereafter employ resources as required including Sub-
Contractors and Suppliers to complete the Contract Works.
6. Manage the Works through to completion, including monitoring of progress, coordination and
sequencing of the Works and the implementation of the requirements of
7. management documents to ensure compliance with budget, quality, programme, safety,
environment and the further requirements of the Contract Specification.
8. Review matters arising from the management of the works and take appropriate follow up action as
required ensuring Contract objectives are met.
9. Sign off and hand over of completed works to the Engineer as required.
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1.8 Customer Focus
It is Company’s policy to ensure that contract requirements are identified such that the management
documentation will be established to address the management of the contract works with the aim of
enhancing will be established to address the management of the contract works with the aim of enhancing
the client’s satisfaction. The detailed management documentation, interaction and description to ensure that
the contract requirements are met are shown in section3.2 – project management document.
1.9 Quality Policy
QUALITY POLICY STATEMENT
CHEC is committed to ensuring that all construction-related services meet the needs and expectations of
quality standard while
keeping to construction-related services
comply with the contractual and applicable statutory requirements, including safety and environmental
requirements. To achieve this goal we will strive to:
Ensure that all employees understand the needs and expectations of our client in an effort to
achieving customer satisfaction.
Comply with all relevant contractual and applicable statutory and regulatory requirements.
Resolve customer complaints / non-conformances and taking action to prevent their
recurrence
Provide appropriate training to all employees for achievement of the corporate and project
objectives.
Implement the requirements of Quality Manual; Management Procedure Manual, Project
Quality Plan and other documented plans / procedures so that works are carried out in a
consistent and efficient manner.
Monitor performance to ensure corporate and project objectives are met through regular
contract review, internal audits and site inspections.
Continually improve the effectiveness of the Quality Management System through
management
review.
Provide sufficient and suitable resources to implement this policy
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1.10 Quality Objective
The quality objectives for this project are as follows: -

a. To ensure the first inspection-passing rate of project output and services attain an
b. average of 75% or above.
c. To limit the raised Non-conformities in each audit to 5 non-conformities.
d. To achieve a performance rating of “Satisfactory” in Employer’s Annual Performance
e. Rating.
f. To ensure that where any non-conformity with Contract requirements is identified, they are
addressed in a timely manner and measures are taken as relevant to prevent their recurrence.
g. To ensure that where the Engineer’s comments on Inspection Forms, indicate that permission to
proceed with follow-on works has been attached.
h. Other objectives which may be set from time to time by the Company.
i. To achieve the above Objectives, the Company will:
a) Plan the works in a cost-effective manner and stay on budget;
b) Established a good working relationship with the client and its representatives;
c) Complete the work package in the most efficient manner possible to stay on target
j. programme;
k. Manage contract variations in a thorough and responsible fashion;
l. Promote and encourage ideas from throughout the workforce to improve operations;
m. Operate in a manner which complies with all the documented plan / procedures or
n. Regularly review the operations.
o. The success of the project is measured by the achievement of its objectives. To sustain excellence
in all Objectives, the Company requires a high level of leadership, management and commitment
by all the staff.
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1.11 Responsibility, Authority and Communication
1.11.1 Establishment of Project Management Organization Structure
The Project Manager shall initially establish Six (06) Departments to which he shall appoint the key
personnel for the project. As appropriate he shall appoint further agents, sub-agents, engineering and
secretarial staff which he envisages will be required for the management of the Contract Works.
The six Departments are those of: -
QA/QC Department
Health, Safety and Environmental (HSE)
Commercial & Financial
Construction
Technical Department
Administration
The initial Organization Chart for the Project as shown in Appendix A.(Copy attached) The
principalcontacts for the Contractor are as shown in Appendix B.
1.11.2 Delegation of Authority and Responsibility to Management Staff
a) General
Authority is defined within this plan as having the power or right to give orders that others are obliged
to obey. Responsibility is defined within this plan as being duty bound to do something and being
accountable for same
b) Delegation of Authority and Responsibility by the Project Manager
To ensure the effective management of the Works, the Contractor Representative Project Manager shall
upon taking up his Contract role, appoint first tier managers as defined hereinbefore. Upon their
appointment they shall implicitly be delegated the authority and responsibility as outlined hereinafter.
Subsequent to their appointment further and better particulars of authority and responsibility may (if
required) be delegated to them, either normally or informally (i.e. via memorandum, letter of
appointmentor verbally) by the Project Manager.
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2.0 PROJECT PLANNING
2.1 Appointment of Contractor Representative Project Manager (C.R/P.M)
To initiate the process of administration of the Contract and management of its associated works,
CHEC Representative shall appoint a Contractor Representative and Project Manager (C.R/P.M) to
head the project team to manage the Contract Works and the C.R/P.M should be clear as to his brief in
respect of themanagement of the Works. Contract objectives and targets based on the Contract Tender
shall be reviewedand generally agreed with the C.R/P.M before the commencement of the Works. The
C.R/P.M shall have full responsibility and authority within the terms of the Contract, for the Contract
Works and
is empowered to receive instructions from the Engineer on behalf of the Company. His responsibility
for the Contract Works includes for that of health and safety, environment, quality, construction,
engineering and commercial elements. The C.R/P.M shall report to Head Office on a monthly basis or
other basis agreedwith the Head Office. His report shall address the status and progress of all matters
for which he has responsibility.
2.2 Project Management Documentation
2.2.1 Management Documentation Structure and Hierarchy
The Client’s requirements consisting of the management documentation for the project shall be
formulated to comprise the following items in the hierarchy as shown. The layout shown also
indicates the interaction between the various documents and the interaction between the relevant
processes. The specific detail of such interaction shall be contained in the detailed documents.
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2.2.2 Management Documentation
A brief description of the elements of the management documentation that provide the
controlling inputand documents to ensure that Contract requirements are met is given below:
a) The Contract Documents
These documents which comprise (but are not limited to) the Contract Agreement, the Letter of
Acceptance, the Letter of Tender, the Particular Conditions, General Conditions, Employer
requirements, Specification, the contractor proposal and the bill of Quantity provide
the basis on which the company organization over the co mpany operational
documentation.
b) The External Documentation
These documents include international standards, codes of practices, statutory regulations and
external forms which may be required by the Engineer and/or the statutory/regulatory bodies.
Hierarchy has not been allocated to the use of external documentation, as it will need to be established
separately for each occasion of use.
2.2.3 The Quality Management System
a) The Company Quality Manual
This is the document which outlines and facilitates the overall management system for the Company
and enables the formulation of the Project Quality Plan.
b) The Project Quality Plan
This is the document which outlines the strategy and techniques to be employed to manage the
Contract Works including the establishment of a management quality policy statement and quality
objectives for execution of the Contract Works.
c) The Project Procedures
by
which itsorganization wide operations are carried out in a controlled manner
The safety management documentation comprising the Project Safety Plan and Safety
Procedures isshown as part of the overall Contract management documentation.
d) The Environmental Management Documentation
The environmental management documentation comprising the Environmental Management Plan

and Procedures is shown as part of the overall Contract management documentation.
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e) Method Statements
methods
by whichits activities are carried out in a systematic and efficient manner.
f) Inspection and Test Plans
Inspection and Test Plans are the documents written to highlight in detail the inspection and testing
requiredcontractually and as required by the Company for each activity described in a Method.
The inspection and test plans also highlight the persons with responsibility and authority for
ensuring that the required inspection and tests are carried out satisfactorily.
g) The Contract Record Documentation
Contract Record Documentation is the documentation derived in accordance with the Contract
from the implementation of the requirements of the Management Documentation and as
appropriate the further requirements of the Contract and/or third parties. Contract Record
documentation shall follow the format outlined on standard forms which are incorporated as
required in the appendices of the Quality Manual, Project Procedures, Construction Procedures,
the Method Statements, Inspection and Test Plans and as appropriate the Contract
Documentation.
2.2.4 Preparation of Management Documentation
The C.R/P.M shall prepare plans and procedures for the respective project areas of Safety,
Environmental, Quality, Construction, Engineering and Commercial activities. The plans and
procedures shall enable the unique activities and processes required in the areas referred, to be
managed in a planned, consistent and efficient manner.
2.3 Scheduling of Resources
The Contract Works Programme which shall be established by the Construction Manager / Site
Engineer after consultation and agreement with DPM and C.R/P.M shall form the basis for the
scheduling of resources. The employment of resources shall be initiated by the Construction Manager
/ Site Engineer
in liaison with the Commercial Department and as necessary the C.R/P.M and other Senior
Management Staff.
2.4 Project Resources
The C.R/P.M shall ensure that, subject to the approval of the Head Office as appropriate, for ensuring
thatadequate resources, including the assignment of personnel, will be provided to manage, carry out
and verifysatisfactory completion of the works. All employees are to receive suitable training to ensure
that they arefully aware of the requirements of the management documentation in respect of their
works and are thereafter expected to adhere strictly to the requirements of same. Each Section
Managers shall be responsible for regularly reviewing resources in terms of equipment and facilities
for their respective
Department/section and for taking appropriate and timely action whenever a need for more or less
resources are defined.
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2.5 Infrastructure and Working Environment
CHEC shall put in place facilities, process equipment, supporting services and suitable work environment
to meet his requirements to execute the Contract Works in accordance with his management requirements
which includes:
Site Offices & facilities

Storage areas for materials, plants and equipment
Supporting services required for the Works such as transportation and communication
Site services such as water and sanitary facilities
3.0 Project Implementation, Control and Monitoring
The Works shall be managed through to completion in accordance with the requirements of the quality
management documentation to meet the requirements of the Contract, the Contract Works Programme and
include establishment of the necessary resources
at the appropriate time, monitoring of the progress of the Works against the Contract Works Programme
and monitoring the implementation of the requirements of the quality management documentation to verify
that the works are being carried out in a manner that meets with the requirements of the Company, the
Contract and the criteria for workmanship. The monitoring of the progress of the works shall be carried out
an on-going daily basis by the Project Management Team staff through review of works progress on site,
review of the Contract drawings and regular meetings with relevant parties as required. The further formal
review of the implementation of the requirements of the quality management documentation shall be
undertaken via the process of internal quality audits.
3.1 Project Management Review
The C.R/P.M conducts Project Management Review once in six months and whenever he finds an
urgent need to do so. The project quality plan is updated and re-issued if necessary. Results of the
Project Management Review are forwarded to the Head Office for inclusion on the agenda of the
Corporate Management Review when it is next held.
3.2 Formulation of Plans and Procedures
It is the policy of the Contractor to put in place the plans and procedures for the respective project areas
ofSafety, Environment, Quality, Construction, Engineering and Commercial activities. The plans and
procedures which are effectively the management documentation shall enable the unique activities and
processes required in the areas referred, to be managed in a planned, consistent and efficient manner.
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3.3 Contract Review Meeting or Project Progress Meeting
Contract Reviews will be undertaken on a regular basis within the forum of the Project Progress Meeting
(Refer to Section 5.1). The Project Progress Meeting will facilitate discussion on the current progress of the
Works, the impact of changes and amendments on the Contract programme and resources, and ensure that
such changes have been adequately defined and documented. Safety, environmental and quality issues
arising will also be discussed. The meeting will also discuss the requirement as appropriate for further
instructions to be given to Sub-Contractors or Suppliers arising out of said changes and
amendments.
3.4 Design Control
control its design works. Design Works refers to the process by which any
necessary design including temporary works is adequately managed, controlled and recorded.
3.5 Control of Documents and Communication
Documents referred to in this section shall include any Contract documentation maintained on hard copy
and electronic copy. The communications referred to within this section shall include minutes of meetings,
written correspondence, facsimile and electronic (including email) communication. It
policy to ensure that all Contract documentation and communication will be managed and controlled in
order to meet the integrated requirements of the Company and the Contract.
The various externally generated documents and communications received by the Company and those
generated by the Company and distributed both internally and externally are controlled
3.6 Purchasing
service(s) and ensures

that they meet the requirements of the Company and conforms to the Contract requirements in a manner
which satisfies the requirements of ISO 9001: 2008 Standard. For the detailed procedure by which all
purchasing activities are carried out, refer to Project Procedure PP06: Procedure for Control of Purchasing
including Evaluation of Subcontractors and Suppliers. Where subcontractors do not operate an acceptable
documented management system, they will be required to adhere to the relevant elements of
management documentation.
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3.7 Product Identification and Traceability
The C.R/P.M. shall ensure that where required, products are identified and traceable to the source of supply
during all stages of production, delivery and installation. For the detailed process of product identification
and traceability.
3.8 Production Control
This management process comprises four distinct sub-elements, namely.

Production provisions
Works execution
Workmanship control and Validation of works via quality control
Recording of works executed and resources utilized
a) Production provision in the form of
resources
plant and equipment, and
materials
required for the execution of the works are identified in the relevant works method. It is the responsibility
of the Project Manager, to ensure that adequate provisions are made available to enable the works to be
carried out in a satisfactory manner.
b) Works execution
The Works shall be planned in a manner which ensures they are carried out under controlled conditions.
The controlled conditions shall be achieved by ensuring that the Works particular to each area are performed
in accordance with this Project Quality Plan, the Contract Works Programme, the implementation of the
relevant Operating Procedures and the establishment of Method Statements which comprehensively
describe the works to be undertaken and the methodologies and sequencing to be employed during the
execution of the works. The progress of the works against the requirements of the latest Contract Works
Programme shall be reviewed at the regular progress meeting
C) Workmanship control and validation of the Works
The works undertaken shall be validated in accordance with the requirements of the relevant inspection and
instructions. The inspection and test
plans for each relevant element of the Works define a comprehensive quality control scheme to ensure that
strict control of workmanship is implemented and to ensure that the completed works comply with Contract
requirements.
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The documentation established in accordance with the requirements of the management documentation
during the execution of the Works shall be used as required to facilitate handover of the Works.
d) Recording of Works executed and resources utilized
All site works completed shall be recorded as an activity record on a daily basis.
3.9 Inspection and Testing
The C.R/P.M. shall ensure to carry out inspection and testing in accordance with Contract requirements and
as may be specifically outlined in the management documentation. The detail in respect of inspection and
tests to be carried out shall be outlined in relevant inspection and test plans.
3.10 Control of Inspection, Monitoring, Measurement and Test Equipment (IMMTE)
The C.R/P.M shall ensure that all inspection, monitoring, measuring and test equipment is controlled,
calibrated and maintained in accordance with specified requirements. Project Procedure QAP 006 Control
of Inspection, Monitoring, Measurement and Test Equipment details how this requirement is implemented.
The control measures should include the equipment belonging to subcontractors. A subcontractor with
equipment on site is required to provide evidence of regular calibration of the equipment.
3.11 Inspection and Test Status
The inspection and test status of partially completed or completed work will, where applicable, be shown
by maintaining relevant databases, spreadsheets, marked up plans and
-referenced to the requirements of inspection and test plans as necessary. Quality
control registers showing records of completed works shall also be maintained. Non-conforming work and
materials on site will be appropriately identified.
3.12 Control of Non-conforming Product
-conforming product through the implementation of Project

Procedure QAP 003: Control of Non-Conforming Product. The C.R/P.M shall ensure that all non-
conforming works and materials that do not conform to the specified requirements shall be prevented from
use. Nonconformance Reports are issued when deficiencies occur in materials, works, work processes or
services that result in a condition that does not conform to the requirements contract.
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3.13 Corrective and Preventive Action
corrective action and actions preventing recurrence of non-

conformity as required. The cause of nonconformance is investigated and the results of investigation are
recorded. Appropriate corrective and preventive action is taken to eliminate the cause(s) of actual or
potential problems. The method by which the investigation and subsequent actions are carried out in
accordance with the Project Procedure QAP 012: Procedure for Implementing Corrective and Preventive
Action.
3.14 Handling, Storage, Packaging, Preservation and Delivery of Product
materials and products.

Project Procedure QAP 005: Procedure for Handling and Storage of Permanent Materials details how this
policy requirement is achieved.
3.15 Control of Management Related Records
Management records are established and maintained which demonstrate, retrospectively, conformance to
the requirements of the management documentation and the Contract, as well as demonstrating the
effectiveness of the implementation of the requirements of the management documentation. The Company
shall manage the identification, collection, indexing, access, filing, storage, maintenance and disposition of
management records through the implementation of Project Procedure QAP 002: Procedure for Control of
Management Records. The procedure is applicable to the management of all records generated from the
execution of the Contract Works including those relevant to safety and the environment.
3.16 Internal Audits
internal quality
audits to establish whether management activities comply with planned arrangements, and to determine the
effectiveness of the implementation of the requirements of the management documentation. The method by
which such internal quality audits shall be undertaken as outlined in Project Procedure QAP 015: Procedure
for Management Audit. The information derived from audits shall be used by the Company to make
improvements to his operations.
3.17 Training
and objectives.
CHEC also ensures that management staffs assigned to specific task are qualified and adequately trained.
Such training includes the following:
Safety Induction Training all new employees shall receive safety induction training
within one week upon their arrival on site.
Safety and Environmental Toolbox Training
Operational / Technical Skills Training this training aims at maintaining an acceptable
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standard of workmanship and will be conducted to all management staff when particular performance of
executed work has fallen below the standard.
The training shall be carried out in accordance with Project QAP 13: Procedure for Conducting
Management Awareness and training.
3.18 Servicing Provisions, Servicing and Maintenance
Where servicing is specified in the Contract, it shall be performed and verified through the establishment
and implementation of Operation and Maintenance Manuals established for the particular element of
maintenance to be undertaken.
3.19 Analysis of Data
Statistical analysis will be employed to analysis data established during execution of the works. The detailed
process by which the relevant statistical analysis shall be carried out is outlined the Project Procedure QAP
14: Procedure for Carrying out Analysis of Data. The results of the statistical analysis shall be used as a
tool to facilitate continual improvement in the quality management system. The statistical analysis of data
to be carried out may be in the form of: -
a) works progress comparisons against programme
b) visual observation of occurrences on site
c) register analysis of NCRs, inspection forms including complaints raised. Furthermore
analysis of miscellaneous Contract records and quality documentation to demonstrate
achievement of quality objectives
d) other suitable method
3.21 Complaints and/or enquiries
internal sources in a controlled manner.

1) External Complaints
complaints raised in
the meeting, verbal complaints from the general public.
2) Internal complaints
Internal complaints from Company own management and staff should be channeled through
any of: -
a) Immediate manager,
b) The C.R/P.M or
c) Head Office Human Resources Department
as appropriate.
21
4.0 Project Management Review and Improvement
Review and improvement of the management of the Works shall be carried out through a
number offorums including: -
4.1 Weekly Contract Review Meeting or Progress Review Meeting
A Weekly Contract Review Meeting or Progress Review Meeting shall be chaired by

Project Manager and attended by management and supervision staff and other staff
who may be invited by the C.R/P.M at which the overall effectiveness of the
management and the progress of the ContractWorks shall be reviewed.
The process for conducting the Contract Review Meeting or Progress Review Meeting
is as described in Project Procedure QAP 014: Procedure for management review
meeting.
4.2 Monthly Technical Review Meeting
A Monthly Technical Meeting shall be shall held to discuss the Permanent and
Temporary DesignWorks for the project and/or the various elements of the Works
which may need to be designed. Such meeting shall generally not be minuted. They
may typically be initiated and attended by the C.R/P.M and other staff that may be
requested to attend as necessary.
4.3 Financial Review Meeting
This meeting shall be held as required and the frequency will be determined by the
C.R/P.M. Thismeeting shall be chaired by the Project Manager and shall be attended
by the Quantity Surveyor and Section Managers. Site Agents and other staff may attend
at the discretion of the C.R/P.M. The meeting shall be minuted.
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5.0 Quality Management Procedure.
5.1 (QAP 001 Document and Data Control Procedure)
5.1.1 Purpose
The purpose of this procedure is to ensure the effective control of the issue, amendment, distribution, and
maintenance of correspondence and documents and/or data formally used in Quality Management System
(QMS) as it applies to:
5.1.1.1 All QMS documents generated by the Company for CHEC, Country Offices and Project Sites
distribution is controlled such that the contents are properly authorized and their distribution managed
in a systematic manner.
5.1.1.2 All incoming / outgoing documents and correspondence received and generated by the
Company is controlled such that the contents thereof are properly addressed and distribution
managed in a systematic manner.
5.1.1.3 All international standards contract documents, international standards, codes of practice and
statutory regulation are controlled such that the contents thereof are properly and duly authorized
and their distribution are managed in a systematic manner.
5.1.2 Scope
This procedure applies to the control of the following documents:

a) All QMS documents generated in the CHEC and Project Sites
b) All incoming / outgoing documents and correspondence
c) All contract documents, international standards, code of practices and statutory regulations
5.1.3 Responsibility and Authority
a) Overall Responsibility in maintaining of internal documents is with relevant Department Head

or Head of Operations.
b) Responsibility of updating and changing the internal documents is with person who developed
the document and who approved the document.
c) Responsibility of maintaining external documents with correct version or revision status is with
QMS Team Leader.
d) Any change request for documents shall be initiated by the relevant HOD and such changes
shall approve by the MR. After the change is carried out, such amendments shall be recorded
in the amendment Sheet provided in the First page of each document and revision and Version
status shall be changed accordingly.
e) All Externally originated or documents go to outside parties will be coordinated by the
Executive Secretary to MD at CHEC.
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5.1.4 Procedure
a) GENERAL: Process of establishing this procedure is categorize into TWO Areas: Internal
Documents and Externally Originated Documents
b) Category A : All Internal Documents can be : Tender Documents, Agreements, Project Documents,
Drawings internally prepared, Quality Management Documents and Internally Developed
Documents 4.3 Category B : All External Documents can be : Regulatory Documents, Project
Consultants or Subcontractor’s Manual/Documents, Government Gazettes, Reference Documents
and CHEC or other Division Offices documents
c) All Internal documents shall have responsibility to prepare, review and approval system and shall be
authenticated by the relevant officer(s) involved in the process before release for usage
Control of Internal Documents shall as per table 4.1 mention below
Table 4.1
Document Prepared Reviewed Approved Applicability

by by by
Quality Policy
Quality Manual
Quality Assurance Procedures
Project Documents (Drawings,

Project Management Plans etc)
Quality Formats/Checklists
Work Programs
Method Statements
Subcontractor Management Plan
Inspection & Test Plans
Other Documents as required
5.1.4 .1 Control of distribution
5.1.4 .1. 1 Control of CHEC and Project documents: A master list indicating the current
issue and revision shall be maintained.
5.1.4 .1. 2 A Distribution List of all Document Holders will be maintained. The QAM
maintain the hard copy of the Controlled Documents. There will be NO hard copy
distribution of the QMS Documents. Instead, QAM Maintain an electronic copy in
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the Corporate Intranet that allows all Document Holders and other interested staff
in the Company to have read access only.
5.1.4.1.3 Distribution of an electronic copy of the Controlled Documents will be carried out
through web-based EDMS that allows all Document Holders and other interested
staff in project sites to view. Each Document Holder and other interested staff will
be given with a unique login and password identification
5.1.4.1.3 The cover page of each Controlled Documents distributed to CHEC and Project
Sites will be stamped with CONTROLLED DOCUMENT in RED INK. If the
stamp is not in RED INK on the cover page, the said Controlled Document is
deemed to be UNCONTROLLED COPY and it shall be for information only.
5.1.4 .2 Control of Revision 4.7.1 Any revision to the Controlled Documents shall be reviewed and
approved by the same responsible staff. QAM replace the superseded Controlled
Documents and Document Holders shall be notified by e-mail / memo whenever there is a
new issue.
5.1.4 .2.1 Any superseded drawings or documents shall be stamped with SUPERSEDED and
remove from the file immediate or retain for reference. Final change note shall be
sent to relevant person and acknowledge by the relevant person as well
5.1.4 .2.2 The Controlled Documents shall be reviewed twice a year during or before the
management review which is annually. When there is a need for a revision, ad-hoc meeting
will be called to review these documents.
5.1.4 .2.3 The issue of a completely new document shall be identified with “Initial Issue” with
revision number as “0”. The subsequent issue starts from “1”.
5.1.4 .2.4 It shall be the responsibility of each Document Holder and other interested staff in
CHEC to reference the relevant Controlled Documents and inform other staff in their
departments aware of this arrangement.
5.1.4 .3 Control of Project Management Documents: All Project Management documents are
controlled, revised, and distributed as per above mechanism. List of Contract documents are as
per Table 4.2 below;
Table 4.2
Document Responsibility Location Applicability Remarks
Letter of Acceptance
Articles of Agreement (Form

of Tender)
Special Condition of Tender
Specifications
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Bills of Quantities (BOQ)
Contract Drawings
* The Contract Documents specified in Table 4.2 shall be stamped with CONTROLLED
DOCUMENTS and Contract Drawings shall be stamped with ISSUED FOR
CONSTRUCTION.
5.1.4 .4 Control of Incoming Documents (Externally Originated Documents): The processes of

controlling the incoming documents and correspondence are outlined in the sub-procedures and
categorize as below;
5.1.4 .5 Sub Procedure B 1: Control of Incoming Letters / Faxes / E-mails
5.1.4 .5.1 Incoming letters addressed to MD shall be marked as ‘CONFIDENTIAL’ is

passed to Executive Secretary unopened.
5.1.4 .5.2 Executive Secretary shall enter the BAR Code using the system for the document
and handover to Receptionist
5.1.4 .5.3 Unopened Documents: Receptionist shall enter the Document details into Excel
Sheet and maintain.
5.1.4 .5.4 Openable Documents: Encrypted the document to system and send to relevant
Owner via email
5.1.4 .5.5 Where NO recipient name is written on the Letter / Fax / E-mail, the Receptionist
shall refer to Administration Officer who shall determine appropriate action.
5.1.4 .5.6 The Receptionist maintains two incoming registers categorize as follows:
4.10.6.1 Incoming / Outgoing Register – This is for registering all incoming general
letters / faxes / e-mails sent to CHEC SLD Office including letters address
to CMO / PMD / BDD / HRD / CD / TD / ADM
4.10.6.2 Incoming / Outgoing Register (External and Internal) – This is for
registering all incoming letters / faxes / e-mails address to CMO / PMD
related to specific project
5.1.4.6 Sub Procedure B 2: Control of Incoming Letters / Faxes / E-mails (Project)
5.1.4.6.1 Incoming letters addressed to the PM and marked as ‘CONFIDENTIAL’ is

passed to him unopened.
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5.1.4.6.2 Where NO recipient name is written on the Letter / Fax / E-mail, the Secretary
shall refer to PM or Administration Manager or other senior staff such as Sect-M /
Dept-M who shall determine appropriate action.
5.1.4.6.3 Letter / fax with drawings attachment whether hard copy or hard drive or other
means shall be forwarded directly to Quality Department with copy of the letter /
fax
5.1.4.6.4 Staff who does not have access to computer and sub-contractor stationed on site shall
be provided with “IN-TRAY” in the General Office. Staff and sub-contractor shall
collect the distributed copy of letter / fax in hard copy daily.
5.1.4.7 Sub-procedure B 3: Control of Engineer’s Response to a Contractor’s Submissions
5.1.4.7.1 Each staff shall be provided with “IN-TRAY” in the General Office. Staff shall
collect the distributed copy of Engineer’s response to CS (e.g. CGS / CMS / CDS /
RFI) in hard copy daily.
5.1.4.7.1 Summary of Status Report of CS will be printed one day before each Weekly
Progress Meeting. The report includes the following:
5.1.4.7.1.1 CS for which responses have yet to be received from the Engineer.
5.1.4.7.1.2 CS for which the Contractor have yet to reply.
5.1.4.7.2 The QAM prepares a memo attaching the Summary Status Report to PM and
Department Managers for their information and action as necessary.
5.1.4.7.3 Note: When carrying out e-mail distribution, Secretary shall do the following
actions:
5.1.4.7.3.1 Tick ‘Copy’ for relevant staff to take no action. (For information only)
5.1.4.7.3.2 Tick ‘Action’ for relevant staff to address the requirements of the letter
/ fax.
5.1.4.7.3.3 Write ‘Comments’ on the box provided for any specific requirements as
advise by the Department Managers.
5.1.4.8 Sub-procedure B 4: Control of Engineer’s Response to a RISC
5.1.4.8.1 The Survey Department or his representative shall be provided with “IN-TRAY” in
the General Office. Staff shall collect the distributed copy of reviewed RISC in hard
copy based on the activity requirement.
5.1.4.8.2 The Quality Manager / Quality Engineer carry out analysis of the First Inspection-
Passing Rate using the Summary Status Report of RICF / RSCF at the end of each
month. The results will be reported to PM and Department Managers for their
information and action as necessary.
27
5.1.4.8.3 Subject to the result of correlation / comparison / analysis, the QAM / Quality
Engineer may take further action as necessary in respect to ensuring quality control
on Site.
5.1.4.9 Sub-procedure B 5: Control of Engineer’s Certificates and Test Results 4.14.1 Certificates
and/or test results that which provide evidence of conformity to the requirements of the
Contract shall be controlled in accordance with Sub-procedure B 1. Thereafter it shall be
addressed following this procedure.
5.1.4.10 Control of Outgoing Documents and Correspondence
5.1.4.10.1 Sub-procedure C.1: Control of Outgoing Letters / Faxes (CHEC Office)
5.1.4.10.1.1 CMO / Dept-GM identifies the requirement to write Outgoing letter /

fax in accordance with the format
5.1.4.10.2 Sub-procedure C.2: Control of Outgoing Letters / Faxes (Project)
5.1.4.10.2 .1 PM / Sect-M identifies the requirement to write Outgoing letter / fax in

accordance with the format
5.1.4.10.2.2 Outgoing letter to Engineer shall be registered in the ‘Log Book’ and
request the RE staff who received the letter to sign.
5.1.4.10.2.3 Outgoing letters to sub-contractor stationed on Site shall be registered
in the ‘Log Book’ and shall be deposited in the ‘IN-TRAY’.
4.15.2.4 Outgoing letters to ‘Others’ who are not stationed on Site shall be
deposited to Post Office once per day not later than 4:00 pm.
5.1.4.10.3 Sub-procedure C.3: Control of a CS to the / Engineer (e.g. CGS / CMS / CDS)
4.15.3.1 PM / Sect-M identifies the requirement to submit CGS / CMS / CDS in
accordance with the format
4.15.3.2 All Contractor’s Submission (e.g. CGS / CMS / CDS) shall be registered in
the ‘Log Book’ and request the person who received to sign.
4.15.3.3 The number of copies of documents to be submitted to the Engineer is
subject to specific Contract requirements or as required by the Engineer.
4.15.3.4 For internal distribution, the PM shall determine the relevant department or
staff who shall be provided copies.
Note: Response to a Contractor’s Submission e.g. CGS / CMS / CDS / RFI / CVI,
RICF
/ RSCF and certificates and/or test results of material testing shall be filed and
stored in Quality Department Office and maintained by the Document Controller
5.1.4.10.4 Sub-procedure C.4: Control of a Contractor’s Request for Information (RFI)
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5.1.4.10.4.1 PM / Sect-M shall prepare and submit an RFI in accordance with the
format due to insufficient information, conflicting information and/or
ambiguity on a Contract document/instruction received from the Engineer.
5.1.4.10.5 Sub-procedure C.5: CVI received from the Engineer
4.15.5.1 PM / Sect-M shall prepare and submit a CVI in accordance with the
proforma whenever he receives verbal instruction to carry out an order from
the Engineer. Outgoing CVI shall be registered in the ‘Log Book’ and
request Engineer’s staff who received to sign.
5.1.4.10.6 Sub-procedure C.6: Control of Submission of RICF / RSCF Form to the Engineer
4.15.6.1 PM / Sect-M identifies the requirement to submit RICF / RSCF in
accordance with the format shown in Appendix B.10 & B.11. Outgoing RICF / RSCF
shall be registered in the ‘Log Book’ and request Engineer’s staff who received to
sign.
5.1.4.10.7 Control of Tender Documents, Drawings and Miscellaneous Documents received
and generated in the CHEC and Project:
4.15.7.1 The processes of controlling tender documents, drawings and miscellaneous
data received from the Engineer in the CHEC and Project are outlined in
the sub-procedures and categorize as below:
5.1.4.10.8 Sub-procedure D.1: Control of Tender Documents received from Potential Client
for tendering purpose – CHEC
5.1.4.10.8.1 Dept-GM of PMD / BDD shall ensure that electronic copies of the tender
documents and/or drawings are copied onto the computer server for
accessing by the relevant staff. Tender documents and drawings are to be
distributed to Consultants, Sub-contractors, Suppliers, and other parties as
advised. Any drawings distributed shall be chopped ‘FOR TENDERING
PURPOSE”
5.1.4.10.8.2 Tender documents may be transmitted to recipient in hard copy or soft
copy.
5.1.4.10.9 Sub-procedure D.2: Control of Drawings and Miscellaneous Data received from
the
Engineer – Project
5.1.4.10.9.1 PM / Sect-M shall ensure that drawings received from the Engineer shall
be transmitted to Consultants, Sub-contractors, Survey Manager, or other
relevant staff as advised in accordance with format.
5.1.4.10.9.2 All other project staff shall reference the drawings maintained by the
Quality Department which are place in the General Office or Meeting
Room. These drawings shall be chopped “ISSUED FOR
CONSTRUCTION” and “MASTER COPY”.
29
5.1.4.10.9.3 The original drawings received from the Engineer shall be chopped
“ORIGINAL”.
5.1.4.10.9.4 These drawings shall be kept and maintained by Quality Department.
5.1.4.10.9.5 The need for distribution shall be implemented as given below:
4.15.9.5.1 At the commencement of the project
4.15.9.5.2 Award of Sub-contracts
4.15.9.5.3 Arrival of new staff
4.15.9.5.4 Subsequent revisions of drawings received from Engineer.
5.1.4.10.10 Sub-procedure D.3: Control of issue of Memorandum (CHEC)

5.1.4.10.10.1 CMO / Dept-GM identifies the requirement to write memorandum in
accordance with the format shown in Appendix D. If a memorandum is
written by someone other than the CMO or Dept-GM, the internal
distribution must show the CMO or Dept-GM initials.
5.1.4.10.11 Sub Procedure D 4 : internal communication, Data Back up and Data Security
5.1.4.10.11.1 Procedure for Data backup
5.1.4.10.11.2 Procedure for Information security
5.1.4.10.12 Control of Library

Company maintains all externally Originated regulatory and statutory requirements in the
company Library and following documents are kept for required references. When the new
version is issued, current version is replaced.
5.1.4.10.12.1 All Government Gazettes relevant to Construction and Finance
5.1.4.10.12.2 ISO 9001 : 2015 Standard
5.1.4.10.12.3 Regulatory Compliance Documents
5.1.4.10.12.4 Statutory Documents
5.1.4.10.13 Document Numbering and Identification

All documents practice at CHEC is identified by a unique identification Number abbreviated
as per the document name and place of use. Following abbreviations are use;
5.1.4.10.13.1 Starting Abbreviation : CHEC – China Harbour Engineering Company
5.1.4.10.13.2 Second Abbreviation: ROC – Division Office, ROX – Country Office (X Can
be starting letter of the city)
5.1.4.10.13.3 Document Abbreviations: QM – Quality Manual, QAP – Quality Assurance
Procedures, QP – Quality Plan
30
5.1.4.10.13.4 Department Abbreviations: PM – Project Management, QA – Quality
Assurance,
5.1.4.10.13.5 Year or Month Abbreviation: XX – Last two digits of Year, YYY – First three
letters of
Months
Example: CHEC/ROC/QA/QM/23
5.1.4.11 Document Indexing System
Management documentation including Quality, Safety, Environmental, Method Statements,

Inspection and Test Plans, Training Manuals, Operation and Maintenance Manuals, Program
and other management documents which are to be submitted to the Engineer shall follow the
format below.
QA - Quality related documents
SF - Safety related documents
EN - Environmental related documents
DE - Design / Technical related documents
CO - Construction related documents
MS - Method Statements
ITP - Inspection and Test Plan
MT - Maintenance and Training Manuals
OP - Operation and Maintenance Manuals
SV - Survey related documents
TC - Testing and commissioning plans and procedures
WD - Working drawings
5.1.4.12 Geographical Code
There are 10 Country Offices handle by the CHEC and such offices are abbreviated as;
Vietnam – VTM, MV – Maldives
31
5.1.4.13 Document Storage and Archiving
At the CHEC, all documents / records in the ‘Record Office’ shall be stored and maintained
for the period as. per Document Retention Schedule
On Sites, documents / records in the ‘Record Office’ shall be stored and maintained until the
completion of the contract. Thereafter the documents / records as required by the Contract
and by the Country Office shall be taken over by the Engineer/Employer in accordance with
main Contract and by the CHEC as per the Company regulations respectively
5.1.4.14 Disposition
PM shall upon completion of the Contract scanned copies all projects’ documents / records
and sends to CHEC. Administration shall store these documents / records in accordance with
retention period. Any documents / records that have expired their retention period shall be
disposed by completing Record Destruction Authorization Form / Certificate of destruction
(QAP 002/F3).
5.1.4.15 Electronic Document Management System (EDMS)
PM shall ensure that all externally generated documents and communications received in the
CHEC and project sites and those internally generated by the CHEC and project sites and
distributed both internally and externally are controlled using the customize EDMS which
provide efficient and retrievable information and data storage, distribution and filing system
in both hard and electronic copy.
The PM in collaboration with the QAM and System Analyst shall establish an EDMS within
6 weeks from the commencement of the project.
5.1.4.16 File Transfer Protocol
File Transfer Protocol is used to transfer large size documents and data generated and
received in the CHEC and project sites. Documents and data referred to include drawings,
design calculations and reports pertaining to a project that could not be sent through e-mail.
This is an effective communication method especially where locations of the offices of the
Engineer, the contractor and relevant consultants / sub-contractors are remote (e.g. offices
are established overseas).
For security, a username and password shall be provided to the person authorized by the
relevant parties.
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5.1.4.16.1 Intellectual Property (Signing NDA with internal staff)
5.1.4.16.2 Personal Data
5.1.4.16.3 Email disclaimer
5.1.4.16.4 Environmental Footer
5.1.4.16.5 Relevant statutory / regulatory documents
5.1.4.16.6 Factories Ordinance
5.1.4.16.7 Shop and Office Act
5.1.4.16.8 Construction Industry Regulations
5.1.4.16.9 Country specific Regulations related to Constructions
5.2 QAP 002 Record Control Procedure
5.2.1 Purpose
To identify and trace all records use at CHEC and ensure that all records are controlled and managed
in a satisfactory manner from the time that they are initially prepared and/or received from external
sources through to when they are finally handed over to the Employer / Engineer or as appropriate
archived.
To prevent the loss or recover electronic data in the event of equipment failure, fire, burglary, or
destruction.
5.2.2 Scope
This procedure applies to the control of the following Records:

2.1 All QMS Records generated in the CHEC and Project Sites
2.2 All incoming / outgoing records and correspondence
2.3 Applicable to data backup in the CHEC and project sites
5.2.3.1 Overall Responsibility in maintaining of internal records is with relevant Department

Head or Head of Operations
5.2.3.2 Responsibility of updating and changing the internal records is with person who fill the
records and who approved the records
5.2.3.3 Responsibility of maintaining external records is with QMS Team Leader
33
5.2.3.4 Responsibility for Data Backup and security is with System Analyst and System
Administrator at Division Office
5.2.4. Procedure
5.2.4.1 Identification and Traceability: All records are identified by their name or Record code
5.2.4.2 Category A: All Internal Records can be: Tender Documents, Agreements, Project
Records (Incoming Inspection Records, QS Records, GRN, Issue Notes, Purchase
Requisitions) Drawings internally prepared, Quality Management Records
5.2.4.3 Category B: All External Records can be:, Project Consultants or Subcontractor’s
Records/Log Books, Regulatory related Records, Records receive from CHEC or other
Country Offices
5.2.4.4 Category C: All Data can be: Data generated based on Projects such as Inventory, Client
information, Email Communications,
5.2.4.5 All Internal records shall have responsibility to prepare, review and approval system and
shall be authenticated by the relevant officer(s) involved in the process before release for
usage
5.2.4.6 Control of Internal records shall as per table 4.1 mention below
Table 4.1
Record Filled by Approved Retention Method of

by Period Disposition
Goods Requisition Note
Goods Receive Note
Incoming Inspection Record
Goods Issue Note
Quality Checklists
QS Records
Preventive Maintenance
Corrective Maintenance
Customer Complaints
34
Customer Feedback
Change Request Form
Consultant’s Log Book
5.2.4.7 Storage and Archiving
5.2.4.7.1 The Dept-GM / PM ensure that records shall be stored and maintained for the
period in accordance with the requirement of Document Retention Schedule.
5.2.4.7.2 The Administration Department ensure that the storage area shall be
protected with fire rating material and air conditioning to protect records
deterioration.
5.2.4.7.3 Within 1 month upon completion of each project, the PM shall scan copies
all project documents / records in the file server including the EDMS and sent to
CHEC. In case of Country offices, they shall send to CHEC.
5.2.4.8 Disposition
5.2.4.8.1 The Dept-GM / PM shall complete Record Destruction Authorization Form/

Certificate of Destruction (QAP 002/F3) when the required retention period of
record has expired or not required and pass the completed form to the
Administration Department Representative.
5.2.4.8.2 Prior to carrying out disposition, approval from A R / MR shall be required.
5.2.4.8.3 Once records for destruction were identified by Administration Department
Representative as per the Register, then she / he notifies the representative from
Department Manager / PM to agree and witness the destruction (e.g. recycle,
shredding, destroy and discard)
5.2.4.9 Data Backup
5.2.4.9.1 Once a week the System Analyst / Project Administration Officer / QA

Representative backup all files and data stored in the file server including
EDMS, email, etc. using dedicated backup media* such as server, tapes, or
external hard drivers. As a guide, the data to be back-up are identified by ICT
Administrator
5.2.4.9.2 All file servers should be programmed to automatically backup once weekly
and the electronic backup log shall be subsequently checked and verified to
35
ensure the success of backup process. Details of the checking and verification
should be recorded in the Form QAP 002/F1 - Back-up Register. Records of
backup register will be kept and maintained for inspection.
5.2.4.9.3 The suggested backup media for project to consider are shown below:
4.9.3.1 Backup Server (NAS server)
4.9.3.2 External Hard Disk (>1.5TB)
5.2.4.9.4 All backup media (server, tapes or external hard disk) containing the backed-
up files and data shall be provided with secured and fire-resistant storage. At
least two sets of back up media will be provided. The 1st set will be connected
to the file server for weekly backup and the 2nd set will be stored temporarily in
a secured and fireresistant storage.
5.2.4.9.5 Off-site back up of data in project sites will be made once every 3 months by
sending the media to CHEC.
5.2.4.9.6 Off-site back up of data in the CHEC will be once every month by storing the
media in a secured and fire-resistant storage in a dedicated Backup Storage
Room separate from the server room.
5.2.4.9.7 Record of the receipt of transfer of backup media from site to CHEC and vice
versa shall be recorded - Receipt of Backup Data.
5.2.4.9.8 Within 1 month upon completion of each project, the PM shall make a full
backup of all files and data in the file server including the EDMS and sent to
CHEC for storage and archival.
36
5.03 QAP 003 Control of Nonconforming Product
5.3.1 Purpose
To ensure that supply of materials and equipment / partially completed work or completed work that do
not conform to specified requirements is prevented from unintended use or installation
5.3.2 Scope
2.1 Applicable to all incoming materials and equipment which do not pass the receiving inspection
and/or testing, including client supplied items (but excluding items in small quantities)
2.2 Applicable to construction work by direct labour or sub-contractors, including off-site activities
(precast and pre-fabricated works) which do not pass the in-process or final inspection and/or
testing.
2.3 Applicable to CHEC, Country Offices, and project sites where QMS have been installed
3.1 Project Manager

3.2 Section Manager
3.3 Site Agent
3.4 QA Manager
3.5 QA Engineer
3.6 Site Engineer
3.7 Foreman
5.3.4 Procedure
5.3.4.1 There are two different ways by which non-conforming works can be addressed. The
two processes are as follows.
5.3.4.2 Non-conformance identified by the Engineer
5.3.4.2.1 If QAM / QAE receive a Non-conformance Report including any arising from
complaint or a letter of failed laboratory test results from the Engineer regarding
nonconforming work or material, he will then locate and segregate the material
or work noted on the Engineer’s NCR or letter.
5.3.4.3 Non-conformance identified by the Contractor

37
a If SE / F identifies work or material which does not conform to the contract
requirements, he will then segregate the material or work and report the
nonconforming work or material to the PM / Sect-M / SA for disposition.
b The PM together with Sect-M, SA, SE and F review the extent and severity of the
nonconformity and works out a proposal for the disposition of the
nonconforming material or work.
5.3.4.4 The disposition for material may include the following:

a Concessional acceptance or permission to use the material
c Repair and re-inspected and/or tested (to make acceptable to the Client / Eng)
d Reject or scrap
5.3.4.5 The disposition for work may include the following:

a Concessional acceptance or permission (to release the work to the next stage)
b Repair and re-inspected and/or tested (to make acceptable to the Engineer)
c Rework (to make it conform to the specified requirements)
5.3.4.6 The PM together with Sect-M, SA, SE and F investigate the alleged non-conformance
and if agreement with the Engineer or own staff, would take the following action:
a Raise a Non-conformance Report.
b Complete Part 1: providing full details of the nonconformity as required in
Form QAP 003/F1 and submits to the QAM / QAE.
c Taking action to eliminate or fix the detected non-conformance
5.3.4.7 Note:1
a If the Contractor disagrees with the Nonconformity as notified by the Engineer, the
PM or his delegate shall write to the Engineer and request that the Engineer
withdraw the Non-conformance Report.
5.3.4.8 Note 2 :
a Minor defects, which can be rectified within 24 hours and are not a re-occurrence are
exempted from this procedure. In such cases, the SE or F conducting the
inspection or testing instruct the workers or the sub-contractor to carry out the
rectification immediately and submit request for re-inspection and/or testing.
b In case of failing laboratory test results (e.g. soil compaction test results, welding test
results, bituminous materials testing and air/water test results), the QAM /
QAE review the detail of the nonconforming test results with relevant Sect-M /
SE / F and agree on the corrective action. As a result from such review, it may
38
not necessary to raise a non-conformance report if the worked can be rectified
within 24 hours after being identified. A register is adequate as a record
together with the relevant test reports. QAE / SE prepare a Material Testing
Register (QAP 006/F1) to record laboratory test results for soil, welding,
bituminous and air/water tests).
5.3.4.9 Upon receipt of the completed NCR, the QAM / QAE verifies when the works in
respect of the nonconforming works or material has been satisfactorily completed and
signs Part 4 of the NCR to close out.
5.3.4.10 If specifically required by the Engineer, after the contractor complete Part 1 and Part
2 of NCR (Form QAP 003/F1), the QAM / QAE submits the NCR to the Engineer for
review.
5.3.4.11 Upon receipt of the Engineer’s response in the respect of the submitted NCR, the PM
together with Sect-M, SA, SE and F completes the rectification work and request for re-
inspection. The PM / Sect-M shall confirm the satisfactory completion of the correction
and corrective actions as agreed in Part 2 of NCR and signs Part 3.
5.3.4.12 When the re-inspection has been signed off, the QAM / QAE reviews effectiveness of
the corrective actions and signs Part 4 of the NCR and where necessary submits to the
Engineer for closed out.
5.3.5 Record Documentation
5.3.5.1 A fully signed off Non-conformance Report

5.3.5.2 An up-to-date Non-conformance Register
5.3.5.3 A signed off Inspection Forms (RICF / RSCF)
5.3.5.4 Relevant letter, report or photographs providing evidence that the non-conformance has been
rectified.
39
5.4 QAP 004 Purchasing Control
5.4.1 Purpose
To ensure that subcontractors / suppliers could supply materials and deliver works which meet all the
requirements of Company and it’s clients. It shall also be assured that purchased materials, equipment
and subletting services conform to specified requirements.
5.4.2 Scope
Applies to all current and potential subcontractors and suppliers (including Design Consultants and
Laboratory Services) whose services or materials may be required by and who shall be in direct
contract with Company. The procedure excludes nominated subcontractors, nominated suppliers and
specialists that are nominated or directly employed by the client
3.1 Department General Manager of PMD

3.2 Department General Manager of CD
3.3 Project Manager
3.4 Site Agent
3.5 Construction Manager
3.6 Site Engineer
3.7 Foreman
3.8 Project Quantity Surveyor )
3.9 Purchasing Officer
5.4.4 Procedure
5.4.4.1 All procurement planned as per Project Requirement and specified in relevant BOQs.
Dept-GM of PMD in consultation with PMs and Procurement officers shall initiate the
Procurement process
5.4.4.2 All sub-contractor selection is also done as per procurement procedure and standards
specified in Project Contract and as per CHEC requirements
5.4.4.3 Control of Selection and Evaluation of Sub-contractors and Suppliers (including Design
Consultants and Laboratory Services)
5.4.4.4 Selection of Sub-contractors and Suppliers
40
5.4.4.5 At the start of the project, PM / SA identify the need to employ a subcontractor /
supplier and accessed the company approved lists before employing them.
5.4.4.6 Dept-GM of CD maintains a list of approved subcontractors for each trade or service.
The head of Purchasing Department maintains a list of approved suppliers for major
material or equipment. The approved lists are subject to document control and copies of the
approved list distributed to the QAM, Dept-GMs and PMs.
5.4.4.7 Evaluation of Sub-contractors and Suppliers:
5.4.4.8 If a sub-contractor / supplier is not on the approved lists, or a sub-contractor having a
new scope of work, PM / SA selects new subcontractor / supplier, complete form QAP
004/F6 and submit to the relevant Dept-GMs of PMD / BDD / CD for approval.
Subcontractors / suppliers are reviewed and selected for recommendation to Dept-GMs
based on their ability to meet the stated contract and company requirements including
quality, safety and environmental. PM / SA also ensures that that the subcontractor /
supplier meet the following;
5.4.4.8.1 Past job performance

5.4.4.8.2 Technical capability
5.4.4.8.3 Financial capability
5.4.4.8.4 Resources
5.4.4.9 Once the recommended sub-contractor / supplier is approved by Dept-GMs of PMD /
BDD / CD, the signed copy of the QAP 004/F6 will be returned to PM / SA within 5
working days of the receipt. PM / SA shall keep record of the approved sub-contractors /
suppliers.
5.4.4.10 Review of the Performance of Sub-contractors and Suppliers :
5.4.4.11 PM / SA evaluates the performance of each subcontractors / supplier at the six months
interval, complete form QAP 004/F4 and submit the results to Dept-GM of CD on/or
before 10th July and 10th January each year. He shall arrange a meeting at which
subcontractor / supplier performance shall be reviewed in accordance with the ranking as
set out in Table 4-1. The evaluation of each subcontractor / supplier should be carried out
by at least two persons.
5.4.4.12 When serious accident occurs during at any time of the contract period, then PM / SA
shall evaluate the performance of the subcontractors / suppliers immediately, complete
form QAP004/F4 and submit the results to Dept-GM of CD. He shall arrange a meeting at
which subcontractor / supplier performance shall be reviewed in accordance with the
ranking as set out in Table 4-1. The evaluation of each subcontractor / supplier should be
carried out by at least two persons.
5.4.4.13 Establishing Updated Approved Lists of Sub-contractors and Suppliers
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5.4.4.14 Based on the reports from PM / SA of each year in which the subcontractor / supplier
is involved, the Dept-GMs upon consultation with MR and other senior management on
the management review meeting will decide either to retain the subcontractor / supplier on
the list or removes from the approved lists (See Note 1 and 2). The new approved lists will
be available on/or before 31st July and 31st January of the next year. The new approved
list again will be distributed to the QAM, Dept-GMs and PMs.
5.4.4.15 Dept-GM of CD will further categorize the new approved lists as follows ;
5.4.4.15.1 Section I – are sub-contractors or suppliers (Approved List) who are actively
working in a project and have achieved performance rating of at least 55% in
the evaluation conducted.
5.4.4.15.2 Section II – are sub-contractors or suppliers (Information / Reference List)
who have no transaction for a period of at least 2 years and are retained for
information and/or reference only. Any new order for the purchasing of work or
purchasing of material follow the same process (i.e., the PM should obtain prior
approval from Dept-GMs of PMD / BDD / CD using QAP 004/F1)
5.4.4.15.3 Section III – are sub-contractors or suppliers (Under Observation) who have
failed to achieve performance rating of at least 55%, or “Poor” in Section 2-
Compliance with Safety and Environmental Obligations. Any new order for the
purchasing of work or purchasing of material shall not be accepted unless
approved by CMO, that process shall follow (i.e., the PM should obtain prior
approval from Dept-GMs of PMD / BDD / CD using QAP 004/F1. During the
observation period, the PM / PQS should send a warning letter to the sub-
contractor or supplier for poor performance. If the performance of the sub-
contractor or supplier in question will not improve during the 6 months period,
it will be removed from this list.
5.4.4.15.4 Section IV – are sub-contractors and suppliers (Blacklisted) who have failed
to achieve the performance rating of at least 55% and has not improve during the
given 6 months period after the evaluation. Any sub-contractors or suppliers who
are blacklisted will not be employed again.
5.4.4.16 NOTE: Where a subcontractor / supplier fails to achieve the requirements of at least
55% or a “Poor” in Section 2 - “Compliance with Safety and Environmental Obligations”,
the DeptGMs will monitor the relevant subcontractor / supplier for 6 months. During this
period, any new Purchase Order for the subcontractor / supplier will be signed by the
Dept-GM.
Meanwhile, the PM will send letter to subcontractor / supplier to request improvement for
his product or services.
5.4.4.17 The final decision to remove a subcontractor / supplier from the approved list will be
reviewed on the management review meeting.
5.4.4.18 Relative Score = Total score awarded / Highest score (i.e. no. of applicable item x 5) x 100%.
42
5.4.4.19 A less than 55 score of section 1, 2, 3, and 4 will be mandatory, “Fail” in overall
performance and report will be rated as “Adverse”. Subcontractor/Supplier will be
automatically removed from the list
Table 4-1
DESCRIPTION OF POINTS
RATING
VG (Very Good) 5
G (Good) 4
S (Satisfactory) 3
P (Poor) 2
VP (Very Poor) 1
AVERAGE RELATIVE DESCRIPTION OF

RATING
SCORE IN PERCENTAGE
(%)
71-100 Excellent (E)
55-70 Average (A)
0-54 Fail (F)
5.4.4.20 Control of Purchasing of Material

5.4.4.20.1 At the start of the project, PM / SA shall prepare Purchasing and Submission
Schedule (QAP008/F6) for any materials or equipment requiring approval and
submit to Engineer / Employer.
5.4.4.20.2 PM / SA also prepare Subcontracting Schedule (QAP008/F3) prior to
employing a sub-contractor to construct or install the purchased materials.
5.4.4.20.3 PQS / PO send enquiries to sub-contractor / suppliers that meet stated contract
and company requirements and obtain a minimum of 3 quotations for price
comparison using Price Comparison Form.
5.4.4.20.4 PQS review quotations (negotiates if necessary) and make recommendation to
PM / SA the preferred subcontractor / supplier for approval.
5.4.4.20.5 CM / SE / F complete Purchase Requisition Form (QAP004/F1 or F2) for any
material or equipment to be ordered for use in construction.
43
5.4.4.20.6 PQS prepare Purchase Order (QAP004/F3) / supply agreement or sub-contract
for the selected sub-contractor / supplier. 4.20.7 PM / SA / Dept-GMs / CMO signs
purchase order / supply agreement or subcontract.
5.4.4.21 Note :
4.21.1 The detailed process for purchasing of materials shall follow separate Procedure
– Procedure for Purchasing of Materials.
4.21.2 The detailed process for purchasing of works and services shall follow separate
procedure – Sub-letting.
5.4.5.0 Record Documentation
5.4.5.1 Approved List of Sub-contractors and Suppliers

5.4.5.2 Subcontractor / Supplier Information Form (QAP004/F6)
5.4.5.3 Subcontractor Evaluation Form (QAP004/F4)
5.4 Supplier Evaluation Form (QAP004/F5)
5.4.5.5 Subcontracting Schedule Form (QAP008/F3)
5.4.5.6 Purchasing and Submission Schedule
5.4.5.7 Price Comparison List
5.4.5.8 Quotations
5.4.5.9 Purchase Order / Supply Agreements or Subcontracts
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5.5 QAP 005 Handling Storage and Delivery of Material
5.5.1Purpose
To protect and prevent damage or deterioration of materials including works and/or products and
partially completed works during handling, storage, and delivery.
5.5.2 Scope
Applicable to all purchased materials, works and/or products and equipment, precast, prefabricated
units produce on site / off site (e.g. precast concrete, steel and timber elements, etc.).
3.1 Project Manager

3.2 Section Manager
3.3 Site Agent
3.4 Site Engineer
3.6 Foreman
5.5.4 Procedure
5.5.4.1 Receiving/Inspection of Materials

5.5.4.1.1 SE / F / PO ensure that when materials and equipment arrive on site they are
received and tested as necessary in accordance with the Quality Assurance
Procedure QAP
006: Inspection, Testing, Identification and Traceability
5.5.4.2 On receipt of the materials and equipment to the designated / storage area, SE / F / PO
shall sign-off the entry to confirm receipt of the materials or equipment received.
5.5.4.3 Handling of Materials
5.5.4.3.1 SE / F / PO directs the handling of the materials, and equipment to the
designated / storage area indicated and ensures that the materials, and equipment
are handled in manner which presents the least possibility of damage or
deterioration using ethod of suitable means (e.g. manually, by forklift, crane or
other suitable lifting device with slings, chains, ropes or other securing
mechanism to suit).
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5.5.4.4 Storage of Materials
5.5.4.4.1SE / F / PO ensure that materials, and equipment delivered to site are
provided with proper storage to be protected against damage or deterioration
5.5.4.4.1 when they are exposed to wet / rainy conditions.
5.5.4.4.2 when they are exposed to sunny / hot conditions.
5.5.4.4.3 when they are exposed to cold conditions
5.5.4.5 A secured storage in lockable storage or storage building shall be considered if the
materials of high value and easily stolen.
5.5.4.6 The criteria which determine the necessity to store materials and equipment in a cool, dry,
covered, lockable storage area are;
5.5.4.6.1 the materials deteriorate when they are exposed to wet/rainy conditions,
5.5.4.6.2 the materials deteriorate when they are exposed to sunny/hot conditions,
5.5.4.6.3 the materials deteriorate when they are exposed to cold/frosty conditions,
5.5.4.6.4 the materials have a high value,
5.5.4.6.5 the materials are easily stolen
5.5.4.7 Note:
Where materials have been ordered on behalf of sub-contractors which is signed by the
subcontractors and endorsed by the Sect-M / SA or delegate, the sub-contractor shall sign the
delivery docket to acknowledge receipt of the materials which were ordered on his behalf. The
materials then are unloaded at a location as agreed between SE / F / PO and the relevant sub-
contractor and stored in a manner appropriate to the nature of the material.
5.5.4.8 Inventory of Materials
5.5.4.8.1 SE / F / PO / QAR carry-out regular inspection (generally monthly) to identify

any material that has deteriorated or has been damaged beyond the acceptable
quality and report relevant Sect-M / SA or PM for disposition.
5.5.4.8.2 Any discrepancy between the actual quantity in the storage and the quantity on
record is reported to relevant Sect-M / SA or PM who will investigate the cause
and take corrective action if necessary.
5.5.4.9 Protection of Works and/or Products
5.5.4.9.1 A secured area shall be considered if the works and/or partially completed
works of high value and easily stolen.
46
5.5.4.9.2 SE / F directs the control and protection of works and/or partially completed
works indicated in the plans and ensures that the works and/or partially
completed works are protected in manner.
5.5.4.9.3 which presents the least possibility of damage or deterioration using methods
of suitable means (e.g. using relevant material to cover)
5.5.4.9.4 SE / F / QAR carry out regular inspection (generally monthly) to identify any
works and/or partially completed works that has deteriorated or has been
damaged beyond the acceptable quality and report relevant Sect-M / SA or PM
for disposition.
5.5.4.9.5 Any discrepancy between the actual qualities of works and/or partially
completed works is reported to relevant Sect-M / SA or PM who will investigate
the cause and take corrective action if necessary.
5.5.4.9.6 A method statement (off-site fabricated product / transferring of fabricated
product etc) can be developed to detail / identify the protection of works and/or
partially completed works
5.5.5.1 Quality Inspection Form (QAP 005/F2)

5.5.5.2 Signed ‘Delivery Docket’ by Sub-contractors
47
5.6 QAP 006 Inspection Testing Identification and Traceability
5.6.1 Purposed
To ensure that materials and equipment received on site are inspected and/or tested before being
released for use including providing suitable tagging / labelling / marking of materials that are
tested or have been damaged before incorporation into the permanent works.
To ensure that work carried out on site are inspected and/or tested (or is granted an authorized
concession by client) before being covered.
5.6.2 Scope
The scope of inspection and testing applies to the following:

All incoming materials and equipment, including client supplied items (but excluding items in small
quantities)
Construction work by direct labour or sub-contractors, including precast and prefabricated work
3.1 Project Manager

3.2 Section Manager
3.3 Site Agent
3.4 QA Manager
3.5 QA Engineer
3.6 Project Quantity Surveyor
3.7 Site Engineer
3.9 Foreman
3.10 Surveyor
48
5.6.4 Procedure
5.6.4.1 Material Incoming Inspection and/or Testing

5.6.4.1 The SE / F / PO carry out inspection of materials and equipment delivered to
site to ensure that they comply with the requirements of the Purchase Order.
The receiver shall ensure that materials and equipment are:
5.6.4.2 Correct type, correct quantity and in good condition
5.6.4.3 Relevant certificates are received
5.6.4.4 Identify the requirements for sampling and testing
5.6.4.5 Suitably tagged, labelled, and marked
Note:
All materials and equipment, including materials ordered on behalf of the
subcontractors are to be received and signed by SE / F / PO
5.6.4.6 Any materials that do not conform to the Purchase Order to Contract
requirements, SE / F/ PO shall be returned the materials to the supplier Note 1:
For client-supplied materials that do not conform to the contract requirements (e.g.
any damage or defect found in the material or malfunction of equipment) shall be
reported to the PM who will then notify the client or the Engineer.
5.6.4.7 Where sampling is required in the Inspection and Test Plan, SE / F / PO collects
sample and delivered to independent testing laboratory. The material shall be
withheld pending test results.
5.6.4.8 Where materials are tested and awaiting test results before incorporation into the
permanent works, SE / F / PO shall provide suitable tag / label / mark such that
construction personnel can identify those materials which can immediately be
used for construction purposes and those which are not immediately available
for use. Typical schedule of Tagging / Labeling / Marking of Materials to
identify whether they have been tested or not is shown below:
5.6.4.9 Example of Tagging - Rebar
4.1.9.1 Prior to receipt of test results, rebar delivered to site shall be tied to each
bundle according to each size. A notice will be tied onto the bundle of
rebar. A sample Notice is shown below
STEEL BAR UNDER TESTING, DO NOT USE FOR THE TIME BEING
Upon receipt of the satisfactory test results the notices shall be removed and the rebar
can thereafter be used as required.
5.6.4.10 Example of Labelling - Concrete

5.6.4.10.1 Concrete shall be sampled when it arrives on site and a slump test
done or each load. Concrete cubes shall be made in accordance with
49
Contract requirements. The labelling / identification of concrete cubes
shall be done by the Engineer’s staff. A sample Labelling / Identification
is shown below:
CONTRACT NO. :
CASTING DATE :
CUBE NO. : (To be assigned by Engineer’s staff)
REFERNCE NO. : (To be assigned by Laboratory)
5.6.4.11 Example of Marking - PC Products

5.6.4.11.1 PC Products (e.g. PC Pipes, Manholes, Kerbs, etc) shall only be
marked if they are damaged during the movement to the work face
and/or otherwise damaged / deteriorated and are required to be removed
or returned to the supplier.
5.6.4.11.2 In such cases a red coloured ‘X’ shall be sprayed on the relevant PC
products
5.6.4.12 When the material has passed the inspection and/or testing, QAE / SE / F / PO released
the material for use.
5.6.4.13 If the material does not pass the inspection and/or testing, it will be dealt as
nonconforming material in accordance with the Operating Procedure QAP 003: Control of
Nonconforming Product. Sect-M / SA / SE / S / F raised non-conformance report and submit
to the QAM / QAE.
Note 2:
Minor defects, which can be rectified within 24 hours and are not a re-occurrence are
exempted from this procedure. In such cases, the SE or F conducting the inspection or testing
instruct the workers or the sub-contractor to carry out the rectification immediately and
submit request for re-inspection and/or testing.
Note 3:
SE / F / PO shall submit the original test certificates / test results used for Permanent Works
to QAM / QAE for his onward submission to Engineer. The QAM / QAE files copy of the
certificates / test results register in the appropriate register for analysis.
5.6.4.14 In-process Works Inspection and/or Testing

5.6.4.14.1 The SE / F / S arrange inspection and/or testing of work (either by direct labour
or by a subcontractor) at various inspection/test points indicated in the Inspection
and Test Plan.
50
5.6.4.15 The SE / F / S submit request for inspection with sufficient notice given to the
Client/Engineer (normally 24 hours) prior to inspection.
5.6.4.16If the inspector is satisfied with the quality of work, he will inform the SE / F / S,
signs the inspection form (RICF / RSCF) and return the original to the contractor
5.6.4.17 If minor defect is noted, which can be rectified within 24 hours, SE / F / S instructs
the workers or subcontractor to carry out the rectification immediately. Any work
that is rectified will be re-inspected.
5.6.4.18 If major defect is noted, it will be dealt as nonconforming work in accordance with
the Operating Procedure QAP 003: Control of Non-conforming Product. Sect-M /
SA / SE / S / F raised non-conformance report and submit to the QAM / QAE.
Note:
In the case of failed laboratory test results (e.g. soil compaction test results, welding
test results, bituminous materials testing and air/water test results), the QAM / QAE
review the detail of the nonconforming test results with relevant Sect-M / SE / F and
agree on the corrective action. As a result, from such review, it may not necessary to
raise a nonconformance report if the work can be rectified within 24 hours after being
identified. A register is adequate as a record together with the relevant test reports.
5.6.4.18 Final Inspection and/or Testing
5.6.4.18.1 Upon completion of any works, Sect-M / SA / SE / S / F arranges a final
inspection and/or testing of work.
5.6.4.18.2 If the Client / Engineer do not initiate inspection, the contractor shall submit
inspection request.
5.6.4.18.3 If the inspector is satisfied with the quality of work, he will inform the Sect-
M / SA / SE / S / F for the satisfactory completion of the Works.
5.6.4.18.4 If minor defect is noted, the inspector will prepare Defect List which he will
submit to the Client/ Engineer for review and endorsement. Client/Engineer
issued Defect List to contractor.
5.6.4.18.5 If major defect is noted, it will be dealt as nonconforming work in
accordance with the Operating Procedure QAP 003: Control of Nonconforming
Product. Sect-M / SA / SE / S / F raised non-conformance report and submit to
the QAM / QAE.
5.6.4.18.6 Sect-M / SA / SE / S / F instructs the workers or subcontractor to carry out
the rectification defect. Any defect that is rectified will be re-inspected.
5.6.4.18.7 PM / PQS writes to undertake to complete the remaining Works.
5.6.4.18.8 Client/Engineer issue Certificate of Practical Completion.
5.6.4.18.9 PM / Sect-M / SA / SE / F handover of the completed Work to
Client/Engineer and receive Certificate of Making Good.
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5.6.5. Record Documentation
5.6.5.1 Signed Delivery Note

5.6.5.2 Certificates / Test Results
5.6.5.3 Test Reports
5.6.5.4 Signed Inspection Forms (RICF / RSCF)
5.6.5.5 Non-conformance Report
5.6.5.6 Certificate of Practical Completion
5.6.5.7 Certificate of Making Good Defects
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5.7 QAP 007 Control of Inspection Measuring Monitoring of Test
Equipment
5.7.1 Purpose
To control, calibrate and maintain inspection, monitoring, measuring and test equipment (IMMTEs).
5.7.2 Scope
Applicable to all IMMTEs used in projects sites where quality management system has been implemented
including IMMTE owned or supplied by sub-contractors
3.1 QA Manager
3.2 QA Engineer
3.3 Environmental Manager
3.4 Environmental Engineer
3.5 Survey Manager
5.7.4 Procedure
5.7.4.1 The QAM / QAE / EM / EE shall establish and maintains a Register of IMMTE
Calibration using Form QAP 007/F1 for all IMMTEs used on site.
5.7.4.2 Upon receipt of any IMMTE (except measuring tapes) delivered to the site, the QAM /
QAE shall verify the calibration status and working condition. After verification, he then
makes a register the IMMTE into the Register of IMMTE Calibration.
Note: The verification of IMMTE includes all IMMTE owned or supplied by sub-contractors
for quality control of the works and environmental monitoring.
5.7.4.3 The QAM / QAE arranges calibration of each IMMTE (except for measuring tapes) to
internationally or nationally recognized standards by an accredited laboratory before it is
used on site, unless it comes with a certificate of calibration.
5.7.4.4 Upon receipt of the IMMTE accepted calibration results for IMMTE (for IMMTE
delivered on site without a certificate of calibration), the QAM / QAE record the IMMTE
calibration results on Form QAP 007/F1.
53
5.7.4.5 The IMMTEs send to laboratory for calibration and fails to comply with the recognized
standard will be returned to sub-contractor or supplier.
5.7.4.6 The QAM / QAE then places a sticker or tag on each piece for all IMMTE accepted for
use indicating the serial number, the date of calibration and the date of next calibration.
4.7 When any IMMTE is found to be out of calibration, the QAM / QAE immediately removes
the equipment from service and places a warning label or tag to prevent from unintentional use.
(For measuring tapes, the QAM / QAE monitors for wear and tear regularly and if it shows a
significant wear and tear, he will immediately remove from service or advice the user
discontinues using).
5.7.5.1 Register of IMMTE Calibration (QAP 007/F1)

5.7.5.2 Calibration Certificate / Report
5.7.5.3 Test Reports
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5.8 QAP 008 Construction Planning and Preparation
5.8.1 Purpose
To specify actions for planning and preparation for a project including the appointment of a PM and
identity the members of Project Management Team.
5.8.2 Scope
Applicable to all construction projects undertaken by the Company for project with contract duration
over 6 months and with contract sum exceeding USD 5.0 million.
5.8.3.1 Authorized Representative / Managing Director

5.8.3.2 Project Manager
5.8.3.3 QA Manager
5.8.3.4 Planning Manager
5.8.3.5 Project Quantity Surveyor
5.8.3.6 Tendering Division
5.8.3.7 Tendering Team
5.8.3.8 QA Representative
5.8.4 Procedure
5.8.4.1 Appointment of PM
5.8.4.1.1 AR / MD shall appoint a PM to head the project management team to manage a
project who have full responsibility and authority within the terms of the contract
and empowered to received instructions from Engineer on behalf of the contractor.
Upon receipt of the appointment responsible PM is required to complete Project Data
using (QAP 008/F1).
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5.8.4.2 Project Handover
4.2.1 Upon receipt of the internal memorandum from the AR/ MD notifying the appointment
of the PM, Tendering Team either in PMD or BDD will hand over all relevant tender
information to the Project-in-charge including tender documents, tender
submissions, cost information, pre-bid agreement of sub-contractors and suppliers,
quotations, etc. Tendering Team will prepare the documents to be handed over.
5.8.4.3 Kick-off Meeting
4.3.1 The Dept-GM of PMD or the Dept-GM of BDD arranges a kick-off meeting to formally
commence the process of administration of the Contract and management of its
associated works. The meeting will be chaired by the Dept-GM-in-charge and
attended by representative of CMO, Bid Manager (If other than the TM), relevant
Dept-GMs, the appointed PM and other staff who may invited by the Dept-GM-in-
charge the Dept-GM of PMD and the Dept-GM of BDD). Meeting record of such as
attendance and other information if considered appropriate will be kept and
distributed to attendees by the Tendering Team.
5.8.4.4 Works Program

4.4.1 The PM, in collaboration with the Plan-M shall prepare and submit to the Engineer a
works program in accordance with the requirements of the contract. Where required,
PM shall prepare and submit a three-month rolling program.
5.8.4.5 Project Organization

4.5.1 The PM shall prepare and submit to the Engineer a site organization chart identifying
the key personnel to be employed for the management of a project in accordance
with the requirement of the contract and the Company. The site organization also
specifies the authority and responsibility of the key personnel of the PMT. The site
organization chart shall include as a minimum a PM, QAR, Safety Officer,
Environmental Officer and PQ S and shall be prepared using Form QAP 008/F2.
5.8.4.6 Schedule of Subcontracting

4.6.1 The PM in collaboration with PQS shall prepare a schedule of subcontracting based on
the works program, using the Form QAP 008/F3. This subcontracting schedule will
be included in the SMP.
5.8.4.7 Purchasing and Submission Schedule

4.7.1 The PM shall prepare a purchasing and submission schedule based on the works
program, using Form (QAP 008/F6).
5.8.4.8 Inspection and Test Plan (ITP)
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5.8.4.8.1 The PM shall identify the required construction and installation processes for
which inspection and test plan is required and collaborate with QAM. If any ITP
not available, the PM shall prepare it two weeks prior to use. The inspection and
test plan shall be prepared using the Form QAP 008/F4
5.8.4.9 Method Statements

5.8.4.9.1 The PM shall identify, prepare, and submit a method statement to the Engineer
where required under the contract and where the absence of such documents may
adversely affect the quality, environmental and/or safety performance. Method
Statements shall generally be written by Contractor’s own staff. However, they may
be written by specialist sub-contractor to described works carried out by them. It
shall be reviewed by responsible Department’s / Sect- M and approved by the PM.
5.8.4.9.2 All method statements and ITPs shall be registered using Form QAP 008/F5 -
Method Statements and ITPs Register. The process framework by which the method
statement shall be prepared in detail.
5.8.4.10 Other Applicable Procedures / Work Instructions

5.8.4.10.1 The PM shall identify and lists other applicable procedures and work instructions
(WI) in the Company QMS and collaborates with the QAM to make necessary
modifications to suit the project-specific requirements.
5.8.4.11 Preparation of Project Quality Plan

5.8.4.10.1 The PM collects above information and passes to QAM for his preparation of the
PQP. The information as listed below are required for a typical PQP
NO. DESCRIPTION RESPONSIBLE FOR MANDATORY

PREPARATION
1 Works Program PM / Plan-M Yes
2 Site Organization Chart PM Yes
3 Principal Contacts for the Contractor PM Yes
4 Subcontracting Schedule PM / PQS Yes
5 Purchasing and Submission Schedule PM / PQS Yes
6 List of ITP PM / QAM Yes
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7 List of Method Statement PM / QAM Yes / No
8 Other Procedures / Work Instructions PM / QAM Yes / No
9 Subject Filing PM / QAM Yes
10 Records to be maintained PM / QAM Yes / No
5.8.5Record Documentation
5.8.5.1 Memo to notify the appointment of PM

5.8.5.22 Meeting Minutes of Kick-off Meeting
5.8.5.3 Works Program
5.8.5.4 Project Data (QAP 008/F1)
5.8.5.5 Project Staff Schedule (QAP 008/F2)
5.8.5.6 Subcontracting Schedule (QAP 008/F3)
5.8.5.7 Inspection and Test Plan (QAP 008/F4)
5.8.5.8 Method Statements and ITPs Register (Form: QAP 008/F5)
5.8.5.9 Purchasing & Submission Schedule (QAP 008/F6)
5.8.5.10 Method Statement
5.8.5.11 Procedures / Works Instruction (As required)
5.8.5.12 Project Quality Plan
5.8.5.14 Risk Management Plan
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5.9 QAP 009 Design Control
5.9.1 Purpose
To ensure that all permanent works design undertaken by Design Consultant / Sub-contractor
appointed by the Company are reviewed, verified, and validated against client’s requirements.
5.9.2 Scope
Applicable to design and build contracts or when permanent works design is part of the construction
contract.
Note: The design of Temporary Works is part of the construction process and as such it is included
in the Construction Procedures which will be separately prepared by the PM for each project.
5.9.3.1 Department Manager

5.9.3 Design Manager
5.9.4 Design Coordinator
5.9.5 Independent Checking Engineer
5.9.4 Procedure
5.9.4.1 Design Planning

5.9.4.1.1 The Dept-GM / PM plan and control the design of permanent and temporary
work. Before any design works commences, a DM / DCo will be appointed to
prepare a design program or submission schedule that identifies key dates in
accordance with the contractual requirements.
5.9.4.1.2 The design program will be reviewed regularly to monitor the progress during
the design phase. Design consultants / sub-contractors carrying out designs are
required to submit Design Management Plan (DMP) to address the design
requirement including the identification of resources, the organizational, the
technical interfaces, the processes involved and the design documents necessary.
DMP shall generally be prepared by the Design Consultant / Sub-contractor and
reviewed by the Contractor before submission to the Engineer.
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5.9.4.2 Design Inputs
5.9.4.2.1 DM / DCo identify design inputs which includes design brief, design program,
contract specifications, tender / contract drawings, applicable statutory and
regulatory requirements and other relevant information using QAP 009/F1 -
Design Requirements Identification.
5.9.4.2.2 Any incomplete, conflicting, and ambiguous requirements shall be clarified
with the client before further design activities are carried out or resolved in the
Technical Review Meetings with the design consultant / sub-contractor.
5.9.4.2.3 The Design Consultant / Sub-contractor will receive the design inputs and
ensure sufficient information is available to undertake the design work as
defined.
5.9.4.3 Design Outputs

5.9.4.3.1 The Design Consultant / Sub-contractor prepare the design output as required
and submitted to DM / DCo for review.
5.9.4.3.2 The design output shall be in a form that it can be verified and validated against
design input requirements and to design acceptance criteria. There will be full
and appropriate documentation of the finally agreed design. The design will
identify any characteristics of the design that are necessary to the safe and proper
use of the designed.
5.9.4.3.3 Design output includes reports, calculations, drawings, schedules, and
specifications
5.9.4.4 Design Review

5.9.4.4.1 The DM / DCo review the design activities to ensure it is planned and provided
with sufficient resources to carry out design-related tasks in accordance with the
design program. The extent and frequency of the review will be determined at
the start of the design work and will be documented.
5.9.4.4.2 The design review will be undertaken on a regular basis (generally weekly or
biweekly) within the forum of Technical / Design Review Meeting. The meeting
shall be chaired by the DM / DCo and will typically discuss the following matters
as a minimum:
4.4.2.1 Progress of the design work
4.4.2.2 Design Consultant’s / Sub-contractor’s resources
4.4.2.3 Design Consultant’s / Sub-contractor’s design works
4.4.2.4 Interface between the Contractor and Design Consultant’s / Sub-
contractor’s design responsibility
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5.9.4.4.2.5 Any other business relevant to the permanent works design.
5.9.4.4.3 The meeting shall be minuted.
5.9.4.5 Design Review and Verification

5.9.4.5.1 The Design Consultant / Sub-contractor, at suitable stages or at completion
(according to their own procedure), shall review and verify the design output to
ensure that the design met the input requirements. Record of such review and
verification using a specified form shall be maintained (see 4.2.4).
5.9.4.5.2 Where specified, such review and verification are to be carried out by an
Independent Checking Engineer (ICE) who shall issue a certificate as proof that
design review and verification has been carried.
5.9.4.5.3 Before submission to the Engineer, DM / DCo shall carry out the review and
verification. Should the design output does not meet with the design input
requirements it will be return Design Consultant / Sub-contractor. This process
will be repeated until the Eng-M / DCo satisfied that the design output meets the
requirements.
5.9.4.5.4 The design output is submitted to the Engineer for review under a Contractor’s
Design Submission (CDS).
5.9.4.6 Design Validation
5.9.4.6.1 The submitted design outputs reviewed and verified by the ICE and approved
by the Engineer at suitable stages or at completion of design works and prior to
incorporation into the works, are validated for conformity as capable of meeting
the client requirement.
5.9.4.6.2 Alternatively, design validation may be carried out by the Contractor’s own
staff prior to incorporation into the works following receipt of the design works
from the Design Consultant / Sub-contractor.
5.9.4.7 Design Changes

5.9.4.7.1 Before Receiving ‘Reviewed Without Objection
5.9.4.7.2 The DM / DCo ensure that any changes to design will only take place after
formal documented approval of such changes. Any changes shall be review,
verified, validated, and approved before implementation.
5.9.4.7.3 A register of design changes shall be recorded which contain the brief
description of the changes and actions implemented.
5.9.4.7.4 After Receiving ‘Reviewed Without Objection
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5.9.4.7.4.1 The DM / DCo ensure that after receipt of the ‘REVIEWED
WITHOUT OBJECTION’ from the Engineer, changes to design (e.g.
drawings and sketches) will only take place by the issue of the Design
Amendment Notification (DAN) using the specified form QAP 009/F2.
5.9.4.7.4.2 Changes to design may be initiated by the following parties
4.7.4.2.1 Engineer due to site instructions, variation orders,
etc.
4.7.4.2.2 Contractor due to variations between design and actual site
conditions
5.9.4.7.5 If the design changes affect the previously agreed scope or schedule of the
project, the review to be carried out shall follow the operating procedure
5.9.4.7.6 A design changes shall be in a Design Amendment Notification Register (QAP
009/F3) which contain the brief description of the changes and actions
implemented
5.9.5.1 Design Requirement Identification Form (QAP 009/F1)

5.9.5.2 Design Amendment Notification (DAN) QAP 009/F2)
5.9.5.3 Design Amendment Notification Register
5.9.5.4 Design Program or Submission Schedule
5.9.5.5 Design Management Plan
5.9.5.6 Design Inputs (design program, contract specifications, tender / contract drawings,
applicable statutory requirements, and other relevant information)
5.9.5.7 Technical / Design Review Meeting Minutes
5.9.5.8 Design Outputs (reports, calculations, drawings, schedules, and specifications) review
and verified by ICE and validated and approved by the Engineer.
5.9.5.9 Design Changes Register
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5.10 QAP 010 Project Control
5.10.1 Purpose
To documents the requirement by which construction works are planned, executed, and controlled.
5.10.2 Scope
Applicable to all construction projects undertaken by the company where PQP has been
implemented

5.10.3.2 Construction Manager
5.10.3.3 Risk Manager
5.10.3.4 Project Quantity Surveyor
5.10.3.5 Project Management Team
5.10.3.6 Section Manager
5.10.3.7 Engineer
5.10.3.8 Foreman
5.10.4 Procedure
5.104.1 Control of the Work

5.10.4.1.1 The PM shall prepare a construction program (e.g. work programme, 3-months
rolling program, monthly program, bi-weekly or weekly program) whichever is
suitable for the management of the specific project. This short-term program is based
on the Works Program included in the PQP.
5.10.4.1.2 The PM is liaison with the Construction Manager/Risk Manager for the
development of Risk Management Plan/Risk Register that defines how risks and
uncertainties to the achievement of the objectives of the project will be managed that
will take during the project, from identifications requirements up to the completion
of the project.
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5.10.4.1.3 The PM is liaison with the PQS arranged for the supply of materials, labour and
equipment to be delivered on site at appropriate times.
5.10.4.1.4 The PMT shall manage the construction activities including monitoring of
progress, coordination and sequencing of the construction activities and the
implementation of the of the established project management documentation
requirements (e.g. project quality plan, project safety plan, environmental plan, risk
management plan, works program, method statement and inspection and test plans
and the requirements of the contract specifications).
5.10.4.1.5 The PMT review the management of the works on an on-going daily basis through
the review of progress on site, review of the Contract Drawings and regular meetings
with relevant parties as required. The formal review of the implementation of the
requirements of the project management documentation shall be undertaken through
the process of internal quality audits.
5.10.4.2 Recording of the Works

5.10.4.2.1 The PMT shall establish record the progress of the works completed each day. The
processes of the establishing records are as shown in the following sub-procedures:
5.10.4.2.2 Sub-procedure A.1: Recording and Control of Project Daily Report used to
record Works and resources (labour, plant and materials used each day). ‘Daily
Report’ is to be submitted using (QAP 010/F1) to established record for all works
carried out by the Contractor under the original contract.
5.10.4.2.3 Sub-procedure A.2: Recording and Control of Contemporary Records of Works.
‘Contemporary Records’ is to be submitted using (QAP 010/F2) if the Contractor
intends to claim for any additional payment pursuant to relevant clause of General
Conditions of Contract as may reasonably be necessary to support any claim.
5.10.4.2.4 Sub-procedure A.3: Recording and Control of Day-work Records for ‘Day-works’
instructed by the Engineer. ‘Day-work Records’ is to be submitted using (QAP
010/F3) for instruction issued by the Engineer in which varied works shall be
executed in ‘daywork’ basis.
5.10.4.3 Review of the Works

5.10.4.3.1 The PMT shall review matters arising from the management works at appropriate
interval to review the progress of the works and any risks and opportunities
encountered and take appropriate follow-up action as required to ensure the contract
objectives are met. The meeting is generally attended by the PM, Dept-Ms, Quality
Assurance Manager, Safety Manager, Environmental Manager, Construction
Manager/Risk Manager Site Agents, Engineers and other staff that may be invited
by the PM. The meeting is conducted through the following forum: 4.3.1.1 Progress
Meeting
5.10.4.3.1.2 Technical Meeting
5.10.4.3.1.3 Financial Meeting
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5.10.4.3.2 Sign-off and Handover of Completed Works
5.10.4.3.3 The PMT shall submit request for inspection for completed Works to be signed
off to confirm compliance with the Contract requirements on an on-going basis. Each
completed Works is certified as complete by the receipt of the signed off inspection
form. The Whole of the Works shall be certified as completed by the receipt of a
Substantial Completion Certificate from the Engineer
5.10.5.1 Construction Program (e.g. work programme, 3-months rolling program, monthly program,
biweekly or weekly program)
5.10.5.2 Daily Reports (QAP 010/F1)
5.10.5.3 Contemporary Records (QAP 010/F2)
5.10.5.4 Day-work Records (QAP 010/F3)
5.10.5.5 Meeting Minutes (Progress / Technical / Financial
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5.11 QAP 011 Contract Tender Variation Review
5.11.1 Purpose
To review all tender received to ensure that client’s requirements are adequately defined and
documented and to assess the Company’s capability to execute new projects.
To review any differences between the tender and contract requirements and resolve before the
contract is accepted.
To review variation order / site instruction to ensure that the Company has the capability to meet
substantial changes to the contract requirements.
5.11.2 Scope
Applicable to pre-tender and post-tender review and all projects involving substantial changes to
the contractual requirements
5.11.3 Responsibility & Authority
3.1 Chief Marketing Officer

3.2 Authorized Representative / Managing Director
3.3 Department Manager of Engineering Department
3.4 PM / Site Agent
3.5 Quality Assurance Manager / Design Manager)
3.6 Planning Manager
3.7 Tendering Manager / Deputy Tendering Manager / Asst. Tendering Manager
3.8 Project Quantity Surveyor / Tendering Division / Estimating Team
3.9 Bid Manager / Project Bid Manager
3.10 Risk Manager (RM)
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5.11.4 Procedure
5.11.4.1 Tender Review

5.11.4.1.1 The Dept-GM of BDD receives tender enquiry from potential client and together
with TD evaluates the Company’s capability to execute for a new project. TD
complete Tender Evaluation Register (QAP 011/F1) and passes to Dept-GM and AR
/ MD for approval to confirm the decision to tender for a new project or if necessary,
sends letter to potential client to decline.
5.11.4.1.2 The Dept-GM of BDD in collaboration with the TD and DM arrange collection
and examine tender documents and complete Tender Summary (QAP 011/F2) and
passes to Dept-GM and AR/ MD for approval prior to commit resources necessary
for tender preparations. (A Bid Manager and members of ET are appointed by the
Dept-GM of BDD. Dept-GM of BDD may appoint other staff to act as a Bid
Manager)
5.11.4.1.3 TD prepares tender submission in collaboration with Dept-GM of BDD and DM.
The BM, Dept-GM of BDD and DM together addressed the commercial and
technical requirements of the tender. ET prepares the Submission Checklist
consisting pricing part and technical part to ensure that all the essential sections
required by the tender documents are included, and then passes to Bid Manager for
endorsement.
5.114.1.4 TD arranges tender adjudication meeting with the AR / MD, Dept-GM of BDD and
DM to review tender submissions and to solve any problem and uncertainty.
5.11.4.1.5 Related Departments follow-up the latest information of the potential projects
which are in order with Company’s development. For those projects that cannot be
undertaken solely by the Company, or the Company will take much advantage in
submitting the pre-qualification / tenders by joint -ventures, the Dept-M shall report
and seek for approval from CMO by email.
5.11.4.1.6 If CMO agrees to seek for joint -venture partners, CMO shall appoint a Dept-GM
responsible for searching company detailed information of potential partners. The
Dept-M shall carry out the assessment and make recommendations in selecting
proper joint-ventures partners to CMO.
5.11.4.1.7 CMO may send the relevant Forms with supporting documents to Commercial
Department and the Legal Counsel for checking companies’ background and
statutory opinion respectively.
5.11.4.1.8 After CMO make the decision on selecting the joint-venture partners for
prequalification / tender submission, CMO shall assign a Dept-M or PBM, with the
assistance of TM/DTM, to following up the subsequent actions.
5.11.4.1.9 All the related documents / records shall be filed by the TM / DTM.
5.11.4.1.10 The responsible PBM / Dept-M shall coordinate with Commercial
Department to prepare the related Memorandum of Understanding, Pre-bid Agreement
and Joint Venture Agreement according to Company’s designated procedures.
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5.11.4.1.11 For successful tender, AR /MD shall arrange the Dept-GM of Commercial
Department to check contract documents against the tender documents, before
the contract is signed.
5.11.4.1.12 TD and DM complete and finalizes tender. TD completes Tender Price Top
Sheet Form (QAP 011/F3) for AR / MD and Dept-GM of BDD review and
approval. If the AR / MD decides not to submit the tender, TD return tender
document w/ letter to decline.
5.11.4.1.13 Bid Manager, or his delegates, is responsible to check the whole tender
submission to make sure no items(s) listed in the checklist.
5.11.4.1.14 TD shall response any post tender clarifications / enquiries raised by the
client.
5.11.4.1.15 If the tender is successful, AR / MD sign the contract.
5.11.4.1.16 Note 1: In the absence of the AR / MD, the CMO is authorized to sign the
contract documents.
5.11.4.1.17 Note 2: Upon receipt of the internal memorandum from the AR / MD
notifying the appointment of the PM / SA, the TD will hand over all relevant
tender information (e.g. tender documents, tender submissions, cost information,
pre-bid agreement of sub-contractors and suppliers, quotations, etc.) to PM / SA
and complete Form QAP
011/F5 – Project Documents Receipt Form
5.11.4.2 Contract Review or Project Progress Meeting

5.114.2.1 Contract Reviews will be undertaken on a regular basis (generally weekly or
biweekly) within the forum of the Project Progress Meeting.
5.11.4.2.2 Where specified in the PQP, the PM notifies his staff through memo or email
to review the progress of the ongoing Project which generally involves the
review of the following items ;
5.11.4.2.2.1 Safety
5.11.4.2.2.2 Quality
5.114.2.2.3 Environmental
5.11.4.2.2.4 Construction
5.11.4.2.2.5 Commercial
5.11.4.2.2.6 Contractor’s Submissions
5.11.4.2.2.7 Program and Progress
5.11.4.2.2.8 Public Relations and Complaints
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5.11.4.2.2.9 Risks and Opportunities
5.11.4.2.2.10 Any other business
5.11.4.2.3 The frequency of the Contract Review or Project Progress Meeting will be
determined by the PM at the beginning of a project.
5.11.5.11.4.2.4 The PM / QAM / QAE and all attendees shall review the items mentioned
above and identify any measures to improve the current progress requirements
and any resources which may be necessary to achieve the improvement required.
5.11.4.2.5 The QAM / QAE take formal record of the meeting which indicates follow-
up actions and the person responsible to take the assigned actions.
5.11.4.2.6 The PM / PQS review that the changes of requirements can be satisfactory
accommodated with the existing resources (labour / materials / plant).
5.11.4.2.7 The PM / QAM / QAE shall follow-up the effectiveness of the actions through
daily site inspections and management documentation review and through
discussion at the next Contract Review Meeting.
5.11.4.3 Variation Review

5.11.4.3.1 The PM / PQS review variation order / site instruction and the revised
drawings / specifications received from the Architect / Engineer, and compare
the requirements with those in the original contract documents.
5.11.4.3.1.1 Should any requirement be inadequately defined or documented, the
PM / PQS seek clarification from the Architect / Engineer.
5.11.4.3.2 The PM / PQS review that the changes of requirements can be satisfactory
accommodated with the existing resources (labour / materials / plant).
5.11.4.3.3 The PQS completes the Variation Review Form (QAP 011/F4) and forwards
it to the PM for approval.
5.11.5Record Documentation
5.11.5.1 Tender Notice / Letter of Invitation

5.11.5.2 Tender Evaluation Register (QAP 011/F1)
5.11.5.3 Tender Summary (QAP 011/F2)
5.11.5.4 Tender Price Top Sheet (QAP 011/F3)
5.11.5.5 Variation Review Form (QAP 011/F4)
5.11.5.6 Project Documents Receipt Form (OP02/F5)
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5.11.5.7 Tender Checklist Form
5.11.5.8 Project Evaluation Undertaking By Joint-Venture
5.11.5.9 Joint-Venture Partners Evaluation with Annex
5.11.5.10 Tender Submissions
5.11.5.11 Letter of Acceptance
5.11.5.12 Signed Form of Contract
5.11.5.13 Memo / Email to notify staff for Project Progress Review Meeting
5.11.5.14 Project Progress Review Meeting Minutes
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5.12 QAP 012 Corrective Action
5.12.1 Purpose
To ensure that actions are taken to eliminate the causes of detected non-conformities, including any
arising from complaints and causes of potential non-conformities
5.12.2 Scope
Applicable to detected and potential non-conformities relating to work, material, complaint, Quality
Audit and QMS, in the CHEC Office and project sites.
5.123.1 Management Representative

5.123.2 Department General Manager
5.123.3 Project Manager
5.123.4 Section Manager
5.123.5 Site Agent
5.12.3.6 QA Manager
5.12.3.7 QA Engineer
5.12.3.8 Site Engineer
5.12.3.9 Foreman
5.12.4 Procedure
5.124.1 Corrective Action

5.12.4.1.1 The PM, Sect-M, SA, SE, F and assisted by the QAM / QAE review non-
conformities (including customer complaints) and determine their causes.
5.12.4.1.2 The PM together with Sect-M, SA, SE and F evaluate the need for corrective
action to ensure that non-conformities do not recur.
5.12.4.1.3 The PM together with Sect-M and SA determine and implement appropriate
corrective action to rectify any non-conformance.
5.12.4.1.4 The PM together with Sect-M and SA record the results of the actual action
taken and complete Part 2 of NCR (Form QAP 012/F1) providing full details of the
proposed corrective action and submit to the QAM / QAE.
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5.12.4.1.5 The QAM / QAE review the effectiveness of the corrective action taken. He will
determine whether the NCR is a re-occurrence in the same project or another
project.
5.12.4.1.6 If the NCR is likely to occur in the other projects, the QAM notifies other
PMs / SAs to take preventive action.
5.12.4.1.7 The QAM summarizes all NCRs and corrective actions taken report to the MR
for the next management system review
5.12.5.1 A fully signed off Non-conformance Report

5.12.5.2 An up-to-date Non-conformance Register
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5.13 QAP 013 Training
5.13.1 Purpose
To ensure that all personnel are appropriately and adequately trained to achieve and fulfil the
Quality objectives and targets and effectiveness of the Company as well as to satisfy client /
engineer requirements.
5.13.2 Scope
Applicable to all personnel involve to the achievement of design, production, construction,

installation and servicing process whose duties affect the quality of the construction work and
specific functional task.
5.13.3.1 Department General Manager of Human Resources Department

5.13.3.2 Department Manager
5.13.3.4 Newly recruited staff
5.13.3.3.5 Relevant staff
5.13.4 Procedure
5.13.4.1 The Dept-GM of HRD establishes and maintains training records for all company staff in
CHEC and project sites. Training records of each staff is kept in staff file which provide
information regarding qualification, experience, and training.
5.13.4.2 Staff training requirements will be identified by one of the following:
5.134.2.1 Recruitment of new staff - All newly recruited (salaried) staff will be given an
Induction Training by the Dept-GM of HRD. This training is conducted within 7
days of the signing of the Employment Contract.
5.13.4.2.2 The induction training provides the newly recruited staff basic information
regarding the following:
5.13.4.2.2.1 Staff Benefits
5.13.4.2.2.2 Terms and Conditions
5.13.4.2.2.3 MPF Scheme
5.13.4.2.2.4 Company Quality / Environmental Policies
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5.13.4.2.3 The Dept-GM of HRD ensure the newly recruited staff understand the terms of
the employment contract and basic company policies to ensure that newly recruited
staff commit to carry out their works responsibly in accordance with the terms of the
contract and with due consideration of the requirements of quality and environmental
5.13.4.2.4 Staff Performance Appraisal - All salaried staff are appraised annually by Dept-
GM / PM and any discrepancy in skills / requirements are advised to attend Training
in Operational / Technical Skills.
5.13.4.2.5 Statutory Regulations - Relevant staff are required to attend training course as
required by Statutory Regulations, International Standards, Codes of Practice or
Contract Specifications.
5.13.4.2.6 Dept-GM / PM may arrange internal or external trainings mentioned in item b)
and c)4.2.4 and 4.2.5 above.
5.13.4.2.7 External Training

5.13.4.2.7.1 If the training is to be carried out externally, the Dept-GM of HRD shall
provide information of the available courses to other Dept-M / PM including
dates, technical requirements, coarse language and fees. If the training
course is not available from HRD, Dept-GM / PM may obtain details of the
suitable training courses.
5.13.4.2.7.2 NOTE: All staff attending external training should complete Application
for Training Form and Course Attendance & Evaluation Form.
5.13.4.2.8 Internal Training
5.134.2.8.1 For training carried out internally, the Dept-GM / PM prepares training
course depending on the training requirements.
5.13.4.2.8.2 NOTE: Application for Training Form (QAP 013/F1) is not required for
staff attending internal training. Instead, a Meeting / Training Attendance
Record Sheet is use to record the training using Form QAP 013/F1. The
records of the training are to be maintained by the Dept-GM / PM
5.13.4.2.9 Quality Awareness Training - Relevant staff and workers are required to attend
training course arising from the implementation of the quality management system
and project management system documentation (e.g. operating procedures, method
statements, inspection and test plans). The training will be recorded using Form SF-
HRD-029.
74
5.13.4.2.10 Staff Development Training - Graduates Engineers and Technical Apprentices
are required to undergo training organized by the Registered Organization
5.13.4.2.11 Dept-GM / PM conduct Staff Performance Appraisal after the probationary
period or once a year using Staff Performance Appraisal Form to all salaried
personnel to evaluate their performance. Any discrepancies in skills / requirements
evaluated against the requirements in Part 1, Part 2 and Part 3 of Staff Performance
Appraisal Form shall be identified and reported. The form will be submitted to the
Dept-GM of HRD.
5.13.4.2.12 Based on the outcome of the staff performance appraisal and other requirements
such statutory regulations, quality management system and staff development
training, relevant staff is required to attend training and Dept-GMs / PMs are advised
5.13.4.2.13 After all the staff training requirements are identified; Dept-GM of HRD
summarizes all the training needs and prepares a training plan for the current year.
5.13.4.2.14 The Dept-GM / PM makes arrangement for the necessary training as soon as
practicable and decide whether such training can be carried out ‘internally’ or by an ‘external’
agency.
5.13. 4.2.15 Alternatively, Dept-Ms, PMs or a staff may initiate external or internal training
course as appropriate for the proper execution of his / her duties and responsibilities.
5.13.4.2.16 Before taking external training, the staff completes an Application for Training
Form. This form should be signed by the Dept-GM / PM indicating his
recommendation.
5.13.4.2.17 Note: Application for Training Form is not required for internal training, in-house
or on the job training. Internal Training records such as training attendance list and
other records are to be maintained by relevant Dept-GM / PM.
5.13.4.2.18 Upon receiving the application form from the staff, The Dept-GM of HRD review
the completeness of the application form and forward to AR / MD for his approval.
5.13.4.2.19 After the training, the staff attending the training complete Training Attendance
& Evaluation Form and submit to the Dept-GM of HRD together with any
certificates of the training course and training report.
5.13.4.2.20 The Dept-GM of HRD reviews the effectiveness of all the staff training
conducted and
report to AR / GM annually during the Management System Review
75
5.13.5.1 A signed Application for Training Form

5.13.5.2 A signed Course Attendance & Evaluation Form
5.13.5.3 A signed Staff Performance Appraisal Form
5.13.5.4 Training Record (e.g. Certificates / Training Material / Training Report)
5.13.5.5 Management Review Meeting Minutes
5.13.5.6 Meeting / Training Attendance Record Sheet
76
5.14 QAP 014 Data Analyze
5.14.1 Purpose
To ensure statistical data analysis is carried-out to demonstrate that quality objectives have been
met.
5.14.2 Scope
i. Applicable to the analysis of data in respect of the following
ii. Induction training
iii. Customer satisfaction
iv. Sub-contractors’ performance
v. Suppliers Performance
vi. Project Conformity
vii. Tendering
viii. Other Matters Which from time to time require analysis
5.14.3.1 Management Representative

5.14.3.2 Department Managers
5.14.3.4 Quality Assurance Manager
5.14.3.5 Environmental Manager
5.14.3.6 Relevant staff
5.14.4 Procedure
5.14.4.1 The Dept-GM / PM / QAM ensure that analysis of data required for each in the scope of this
procedure is carried out using charts and/or tables. The analysis carried out (see Appendix B: Key
Performance
Indicator) shall establish the following data;
5.14.4.1.1 Induction Training carried out for each new staff
77
5.14.4.1.2 Quarterly Performance Rating / Customer Survey
5.14.4.1.3 Subcontractors Performance
5.14.4.1.4 Suppliers Performance
5.14.4.1.5 First Inspection Passing Rate
5.14.4.1.6 Tendering Performance
5.14.4.1.7 Other matters which from time to time require analysis
5.14.4.2 The Dept-GM / PM / QAM collect data for analysis from their respective staff responsible
for the gathering the data for review.
5.14.4.3 The Dept-GM / QAM prepare appropriate charts and/or tables from the data collected.
5.14.4.4 The Dept-GM / QAM review and evaluate the results of the analysis carried-out and report
to the MR at the Management Review Meeting.
5.14.5.1 Training Records / Training Summary

5.14.5.2 Quarterly Performance Rating Report / Customer Survey
5.14.5.3 Subcontractors Evaluation Record / List of Approved Sub-contractors
5.14.5.4 Suppliers Evaluation Record / List of Approved Suppliers
5.14.5.5 Inspection Records / Inspection Register
5.14.5.6 Tender Summary
78
5.15 QAP 015 Internal Audit
5.15.1 Purpose
To monitor the effectiveness of QMS and to verify that all quality plans and procedures are being
continuously complied with.
5.15.2 Scope
Applicable to the Division office, Country offices and project sites where QMS has been
implemented.

5.15.3.4 QA Manager
5.15.3.5 Environmental Manager
5.15.3.6 Internal Audit Team
5.15.3.7 Responsible staff
5.15.4 Procedure
5.15.4.1 At the beginning of the year, the QAM prepare Internal Audit Schedule (QAP 015/F1)
based on the status and importance of the function / area to be audited. Internal Audit shall be
carried out regularly at an interval of no longer than six months, or conducted to special request
whenever necessary.
5.15.4.2 The QAM prepare IA Plan (QAP 015/F3) and assigns the members IAT to identify at least
the following items:
5.15.4.2.1 Aim of the Internal Audit
5.15.4.2.2 Locations / process / area to be audited
5.15.4.2.3 Responsible persons / auditee
5.15.4.2.4 Lead auditor and auditors
5.15.4.2.5 Planned audit dates
79
5.15.4.3 Once the IA Plan is completed, the QAM forward the IA Plan MR for his approval.
5.15.4.4 The IAT starts reviewing any previous non-conformity, corrective actions, and their
effectiveness.
5.15.4.5 During the internal audit, the IAT conduct interviews, observations and inspection of
records and seek the evidence to confirm that the documented procedures are strictly followed.
Any nonconformities noted are recorded using the prescribed Audit Trail Form (QAP15/F2) or
on a prepared checklist (QAP15/F2).
5.15.4.6 At the close of the internal audit, the lead auditor presents verbal summary to key members
of the department or project site audited. For any major non-conformity noted, the auditee is
requested to suggest a corrective action.
5.15.4.7 Within 7 working days of the audit, the IAT issue the IA Report (QAP15/F5) reflecting all
NCs and observations found during the audit.
5.15.4.8 (6) The responsible PM prepares corrective and/or preventive action for each justified /
potential NC and return to the QAM on/or the date stated on the NCR
5.15.4.9 The PM implements corrective and/or preventive actions according to NCR
5.15.4.10 The QAM / QAE / EM / EE monitors to ensure that planned corrective actions are
effectively completed by planned date and any preventive actions/measures effectively
implemented
5.15.4.11 The QAM / EM close out the NCs by signing off and updates the NCR Register and files
5.15.4.12 The QAM / EM summarize the findings of the IA and review at the Management Review
Meeting
5.15.5.1 A fully signed off Non-conformance Report (QAP 003/F1)

5.15.5.2 Internal Audit Schedule (QAP 015/F1)
5.15.5.3 Internal Audit Checklist (QAP 015/F2)
5.15.5.4 Internal Audit Plan (QAP 015/F3)
5.15.5.5 Internal Audit Trail (QAP 015/F4)
5.15.5.6 Internal Audit Report (QAP 015/F5)
80
QAP 016 Management Review Meeting
5.16.1 Purpose
To review the management performance resulting from the implementation of the QMS
documentation and to examine how it might be improved through the enhancement of the
management system documentation and/or other means
5.16.2 Scope
Applicable to Corporate Management Review which shall take place every 6 months.

5.16.3.3 Risk Manager
5.16.3.4 QA Manager
5.16.3.6 Project QA Manager
5.16.3.7 Project QA Engineer
5.16.4 Procedure
5.16.4.5 The QAM, in consultation with the PM, fixes a date for the bi-annually Corporate
Management Review meeting. QAM shall formally notify each attendee via memorandum
when the meeting is scheduled to take place.
5.16.4.6 The QAM prepares the agenda of the meeting and distributes to the participants at least
one week
before the scheduled meeting and the participants may suggest additional item to be included.
5.16.4.7 MRM Agenda shall include;

5.16.4.7.1 the status of actions from previous management reviews;
5.16.4.7.2 Changes in external and internal issues that are relevant to the quality
management system;
81
5.16.4.7.3 Information on the performance and effectiveness of the quality management
system, including trends in:
5.16.4.7.3.1 Customer satisfaction and feedback from relevant interested
parties; The extent to which quality objectives have been met;
5.16.4.7.3.2 Process performance and conformity of products and services;
5.16.4.7.3.3 Nonconformities and corrective actions;
5.16.4.15.5.7.3.4 Monitoring and measurement results;
5.16.4.7.3.5 Audit results;
5.16.4.7.3.6 The performance of external providers;
5.16.4.7.4 The adequacy of resources;
5.16.4.7.5 The effectiveness of actions taken to address risks and opportunities;
5.16.4.7.6 Opportunities for improvement.
5.16.4.8 The PM / QAM / EM must be present at the meeting. Any other invited staff that is unable
to attend must send a representative to the meeting equipped with full instruction and relevant
documents. The meeting should review the items in the agenda and identify any measures (if
any) to improve the management system and any resources which may be necessary to achieve
the improvement required.
5.16.4.9 The QAM takes minutes as a formal record of the meeting which should indicate the follow-
up actions and the persons responsible to take the assigned actions.
5.16.4.10 The PM distribute the confirmed minutes to all attendees for their actions.
5.16.4.11 The QAM shall follow-up to verify the effectiveness of the actions through site visits,
internal audit and through discussion at the next management review meeting. If necessary,
QAM amends the quality management system documents as decided at the Management
Review meeting
5.16.5 Record Dcumentation
5.16.5.1 Memo to notify Management Review

5.16.5.2 Agenda of Management Review Meeting
5.16.5.3 Minutes of the Management Review Meeting
5.16.5.4 Meeting Attendance Sheet (QAP 016/F1)
5.16.5.5 Audit Report / Inspection Report
82
5.17 QAP 017 Risk Action
5.17.1 Pupose
To ensure that actions taken to identify risk/opportunities shall be proportionate to the

potential impact on the conformity and plan to address them.
5.17.2 Scope
Applicable to detected and potential risk/opportunities relating to Technical, Design Planning,

Specification Adherence, Work, Material, and QMS / EMS, in the CHEC SLD Office and
Project Sites.
5.17.3 Responsibility

5.17.3.2 Department General Manager
5.17.3.3 Design Manager
5.17.3.3 Planning Manager
5.17.3.4 Deputy Tendering Manager / Project Quantity Surveyor / Tendering Division
5.17.3.5 Estimating Team
5.17.3.6 BID Manager
5.17.3.7 Project Manager / Risk Manager
5.17.3.9 Site Agent
5.17.3.10 QA Manager
5.17.3.12 Site Engineer
5.17.3.13 Foreman
83
5.17.4 Procedure
5.17.4.1 Risk Action : Tender Stage
5.17.4.1.1 BM, ET, DM, and Plan-M identify the potential risks/opportunities
through detail studying of tender documents, preparation of proposed
construction method and necessary resources, and cost estimation.
5.17.4.1.2 BM together with ET, DM, and Plan-M evaluates the probability and
relevant influence of identified risks/opportunities. In case of necessary, BM
shall advise the Dept-GM to employee suitable Consultant(s) for
professional opinions.
5.17.4.1.3 BM summarizes ET’s suggestions and presents to Dept-GM on the tender
presentation meeting for GMO’s making final decision.
5.17.4.1.4 BM shall state the risks/opportunities in the Tender Report if tender
success and highlight the risks/opportunities to the PM to take appropriate
mitigation measures are early stage of project execution.
5.17.4.2 Risk Action Project Level

5.17.4.2.1 The PM, Sect-M, SA, SE, F and assisted by the QAM/QAE identify
potential risk and determine their causes under the scope of each
responsibility.
5.17.4.2.2 The PM together with Sect-M, SA, SE and F evaluate/assess the potential
risk based on consequences/likelihood and prevent the occurrence of
potential nonconformities.
5.17.4.2.3 The PM together with Sect-M and SA determine/implement appropriate
action (such as to avoid risk, take risk to pursue an opportunity, eliminate
source, change level of likelihood and/or consequences, sharing risk or
retaining risk by informed decision).
5.17.4.2.4 The PM together with Sect-M and SA record the results of the actual
action taken and update risk register by providing full details of risk action
submit to the QAM / QAE.
5.17.4.2.5 The QAM / QAE review the effectiveness of the risk action taken and
advices the PM as appropriate.
5.17.4.2.6 The QAM summarizes all Risk actions taken and report to the MR for the
next management system review.
84
5.17.5 Reference Procedure
QAP 016 : Management Review

QAP 011 : Tender, Contract and Variation Review
QAP 004 : Purchasing Control
QAP 010 : Project Control
QAP 006 : Inspection, Testing, Identification and Traceability
QAP 003: Control of Non-conforming Product
5.17.6.1 Risk Management Plan

5.17.6.6.2 Risk Register (Form: QAP 017/F1)
85
Appendix A
Organization Chart
86

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Quality Management Plan

Main Building Works for the Proposed Bulgari Resort Ranfushi

27 Jan 2024 Initial Issue

Date Status Prepared by Reviewed By Approved By

1.3 Description of Works

1.3.1General & Temporary Works

Clearing the ground

All necessary ancillary works and

Scaffolding and form work

All building services as required for operation.

1.3.2 Main Contract Scope

✓ Project Name: Development of BULGARY RESORT RANFUSHI at Fuggiry Island in

✓ Client: Aria Hotel Partner (Pvt) Ltd.

✓ Contrctor: China Harbour Engineering Company

✓ Commencement Date: 13 Dec 2023

✓ Contract Period: 640 Days.

1.5 Process-Based Quality Management

1.6 Applicable Procedure

QAP 001 Document and Data Control Procedure

1.7 Management Commitment

It is Resort Development project

1.9 Quality Policy

QUALITY POLICY STATEMENT

The quality objectives for this project are as follows: -

1.11.1 Establishment of Project Management Organization Structure

The six Departments are those of: -

1.11.2 Delegation of Authority and Responsibility to Management Staff

b) Delegation of Authority and Responsibility by the Project Manager

2.1 Appointment of Contractor Representative Project Manager (C.R/P.M)

2.2 Project Management Documentation

2.2.1 Management Documentation Structure and Hierarchy

a) The Contract Documents

b) The External Documentation

2.2.3 The Quality Management System

a) The Company Quality Manual

b) The Project Quality Plan

c) The Project Procedures

d) The Environmental Management Documentation

The environmental management documentation comprising the Environmental Management Plan

f) Inspection and Test Plans

g) The Contract Record Documentation

2.2.4 Preparation of Management Documentation

2.3 Scheduling of Resources

2.4 Project Resources

Site Offices & facilities

3.0 Project Implementation, Control and Monitoring

3.1 Project Management Review

3.2 Formulation of Plans and Procedures

3.4 Design Control

3.5 Control of Documents and Communication

service(s) and ensures

3.8 Production Control

This management process comprises four distinct sub-elements, namely.

C) Workmanship control and validation of the Works

d) Recording of Works executed and resources utilized

3.9 Inspection and Testing

3.10 Control of Inspection, Monitoring, Measurement and Test Equipment (IMMTE)

3.11 Inspection and Test Status

3.12 Control of Non-conforming Product

-conforming product through the implementation of Project

corrective action and actions preventing recurrence of non-

3.14 Handling, Storage, Packaging, Preservation and Delivery of Product

materials and products.