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HUMAN RESOURCE DEPARTMENT OF FNCCI , TEKU

BRANCH, KATHMANDU

AN INTERNSHIP REPORT

BY
RANJITA GHISING
Exam Roll No. 953/15
T.U. Reg No. 7-2-32-20-2015

An Internship Report Submitted to


Faculty of Management, Tribhuvan University
in the partial fulfillment of the requirements for the degree of
Bachelor of Business Management

at
Saraswati Multiple Campus
Tribhuvan University

Kathmandu
August, 2019

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HUMAN RESOURCE DEPARTMENT OF FNCCI, TEKU
BRANCH, KATHMANDU

AN INTERNSHIP REPORT

BY
RANJITA GHISING
Exam Roll No. 953/15
T.U. Reg No. 7-2-32-20-2015

An Internship Report Submitted to


Faculty of Management, Tribhuvan University
in the partial fulfillment of the requirements for the degree of
Bachelor of Business Management

at
Saraswati Multiple Campus
Tribhuvan University

Kathmandu
August, 2019
4
STUDENT’S DECLARATION
I hereby declare that the internship report entitled, HUMAN RESOURCE
DEPARTMENT OF FNCCI(Federation of Nepalese Chambers of Commerce and
Industry) submitted to the Faculty of Management, Tribhuvan University, Kathmandu is
an original peace of work under the supervision of (Thakur prasad wagle), faculty
member of Saraswati Multilple Campus, Lekhnathmarg, Kathmandu and is submitted in
partial fulfilment of the requirements for the award of the degree of Bachelor of Business
Management (BBM). This internship report has not been submitted to any other
university or institutions for the award of any degree or diploma.
.

-------------------
RANJITA GHISING
02-09-2019

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Internship report

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APPROVAL SHEET
This is to certify that the Internship Report

Submitted By:
RANJITA GHISING
HUMAN RESOURCE DEPARTMENT OF FNCCI

We certify that we have read this document and in my opinion, it is satisfactory in scope
and quality area as an internship report in partial fulfillment for the undergraduate course,
Bachelor of Business Management (BBM) held at Saraswati Multiple Campus,
Tribhuvan University.

………………. ………………… ………………….


Thakur prasad wagle Narayan Prasad Aryal Dr.Golman Gurung

Supervisor Program Director Campus Chief

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ACKNOWLEDGEMENTS
The report entitled HUMAN RESOURCE DEPARTMENT OF FNCCI is prepared for
the partial fulfillment of the requirements for the degree of Bachelor of Business
Management offered by Tribhuvan University, on the basis of the activities performed
and experience gained during the internship period. I would like to express my deep and
sincere gratitude to Tribhuvan University, for providing great opportunity to enhance my
educational knowledge and build up skills of practical working conditions.

Firstly, I would like to express my sincere gratitude to my supervisor, Thakur prasad


Wagle, for the guidance, constant supervision and clarification. Secondly, I am extremely
thankful to my campus chief Golman Gurung, director Narayan Prasad Aryal and the
college management for providing support and other necessary documents during the
internship program and report preparation.
I would like to evince my sincere appreciation to Hansa Ram Pandey, Deputy Director
General, Teku branch. Also, I would like to thank my supervisor Ishwor Shrestha for his
proper guidance, suggestion and encouragement for directing intern to the right track
despite of his busy schedule and would like to thank, Shakuntala Shrestha, Rinku
Ghimire and Hari paudel for their kind co-operation and support during internship period
despite of their busy schedule. Also, I would like to thank Bikash Shrestha for helping to
prepare this report by giving various suggestions.

Finally I would like to give sincere thanks to my parents, my teachers, friends and seniors
for making this study esteemed by providing consistent encouragement, support, and
congenial atmosphere to complete it.

Ranjita Ghiaing

September, 2019

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TABLE OF CONTENTS

Table of Contents
STUDENT’S DECLARATION ......................................................................................... 5

APPROVAL SHEET .......................................................................................................... 7

ACKNOWLEDGEMENTS ................................................................................................ 8

LIST OF TABLES ............................................................................................................ 13

LIST OF FIGURES .......................................................................................................... 14

LIST OF ABBREVIATIONS ........................................................................................... 15

CHAPTER I ...................................................................................................................... 16

INTRODUCTION ............................................................................................................ 16

1.1 Background ............................................................................................................. 16

1.2 Objectives of the study............................................................................................ 17

1.3 Methodology ........................................................................................................... 17

1.3.1 Organization Selection .................................................................................................. 18


1.3.2 Placement ...................................................................................................................... 18
1.3.3 Duration ........................................................................................................................ 19
CHAPTER II ..................................................................................................................... 20

INTRODUCTION OF THE INDUSTRY ........................................................................ 20

2.1 Background ............................................................................................................. 20

2.1.1 Agricultural industry ..................................................................................................... 21


2.1.2 Mining and Quarrying sector ........................................................................................ 21
2.1.3 Manufacturing industry ................................................................................................. 22
2.1.4 Construction sector ....................................................................................................... 24
2.1.5 Service sector: ............................................................................................................... 24
2.2 History of Business in Nepal .................................................................................. 25

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2.2.1 Evolution of industry in Nepal ...................................................................................... 25
2.2.2 Evolution of trade in Nepal ........................................................................................... 27
2.3 Various business opportunities in Nepal................................................................. 28

2.3.1 Hydropower .................................................................................................................. 28


2.3.2 Infrastructure ................................................................................................................. 29
2.3.3 Tourism ......................................................................................................................... 29
2.3.4 Mining and minerals ..................................................................................................... 29
2.3.5 Information and communication technology ................................................................ 29
2.3.6 Agriculture .................................................................................................................... 29
CHAPTER III ................................................................................................................... 30

INTRODUCTION OF FNCCI ......................................................................................... 30

3.1 Background ............................................................................................................. 30

3.2Objectives ................................................................................................................ 30

3.3 Vision and mission.................................................................................................. 31

3.4 Functions ................................................................................................................. 31

3.5 Goals ....................................................................................................................... 31

3.6 Major activities undertaken by FNCCI ................................................................... 32

3.6.1 Ongoing......................................................................................................................... 32
3.6.2 Completed ..................................................................................................................... 32
3.7 Business services .................................................................................................... 33

3.8 Various departments and the services ..................................................................... 33

3.8.1 Agro Enterprise Centre ................................................................................................. 34


3.8.2 Non-resident Nepali association department ................................................................ 34
3.8.3 Nepalese Young Entrepreneurs’ Forum Department .................................................... 35
3.9 Organizational structure of FNCCI ......................................................................... 36

3.10 Business code of conduct ...................................................................................... 37

CHAPTER IV ................................................................................................................... 39

ANALYSIS OF ACTIVITIES PERFORMED ................................................................. 39

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4.1 Background ............................................................................................................. 39

4.1.1 Activities performed in Human Resource department .................................................. 39


4.1.2 Tax and Revenue division.............................................................................................. 41
4.2 Problems solved ...................................................................................................... 41

CHAPTER V .................................................................................................................... 42

CONCLUSION ................................................................................................................. 42

5.1 Lesson learnt ........................................................................................................... 42

5.1.1 Interpersonal Skills ....................................................................................................... 42


5.1.2 Time Management skills ............................................................................................... 42
5.1.3 Network skill ................................................................................................................. 42
5.1.4 Team working skill ....................................................................................................... 43
5.1.5 Personal Evaluation ...................................................................................................... 43
5.1.6 Emotional Stability ....................................................................................................... 43
5.1.7 Handle system and equipment ...................................................................................... 43
5.1.8 Communication Skill .................................................................................................... 43
5.2 SWOT Analysis ...................................................................................................... 44

5.2.1 Strength ......................................................................................................................... 44


5.2.2 Weakness ...................................................................................................................... 44
5.2.3 Opportunities................................................................................................................. 44
5.2.4 Threats........................................................................................................................... 44
5.3 CONCLUSION ....................................................................................................... 45

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LIST OF TABLES

Table 1.1 Placement and duration of internship……………………………………………

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LIST OF FIGURES
Figure 3.1 Organization structure of FNCCI

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LIST OF ABBREVIATIONS
AEC Agro enterprise centre

BBM Bachelor in Business Management

FDI Foreign direct investment

FNCCI Federation of Nepalese Chamber of Commerce and Industry

FMCGs Fast moving consumer goods

GDP Gross domestic product

ICT Information and communication technology

NEEP Nepal energy and efficiency program

NYEF Nepalese young entrepreneurs’ forum

SAARC South Asian Association for Regional Cooperation

TU Tribhuvan University

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CHAPTER I
INTRODUCTION
1.1 Background

Tribhuvan University (TU), which was established in 1959, is the first institution of
higher education in Nepal. The central Administrative Office and the Central Campus of
the university are located on the north eastern facade of Kirtipur, an ancient and small
town located five kilometers away from Kathmandu city centre. There are 39 central
departments and 4 research centers in TU and out of them 31 departments and 3 research
centers are located in Kirtipur. The university at Kirtipur is spread over an area of 154.77
hectares (Tribhuvan university, 2006). Bachelor of Business Management (BBM) is the
new academic program under the affiliation of the Tribhuvan University Faculty of
Management, with eight semester provisions covering an international standard period of
four years. The mission of the this program is to develop a socially responsive, creative
and result oriented management professionals to fill up the middle level managerial
positions in the rapidly growing business sector in Nepal and abroad. An internship
program provides practical exposure to the organizational environment and gain
practicability in our lifestyle.

As a part of BBM program, Saraswati Multiple campus, affiliated to TU necessities


students to undergo an extensive internship program, in the 8th semester with the motive
of blending theoretical knowledge and practical experience. An internship is a trained and
supervised experience in a professional setting in which the student is learning and
gaining essential experience and experts. Internship provides the opportunities to
understand how the knowledge acquired through lectures, group discussions and formal
study is applied in real working situation. After the completion of the internship, it is
mandatory for the students to submit a report based on the experiences gained and
knowledge of the institutions. Though interns are not the employees of the organization
but are given certain responsibilities and opportunities to work.

Intern have done internship in Federation of Nepalese Chamber of Commerce and


Industry (FNCCI). As an intern, intern got to work in Human Resources department and
Tax division. During internship intern found that the organization had a very friendly and
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cooperative working environment, which made it easy to accomplish my objectives and
experience how businesses are operating in Nepal. It gave an intern opportunity to
understand about the trade of Nepal and also how FNCCI directly cooperate with
government to make policies.

FNCCI vision is to lead the nation’s economic progress by organizing different events
that will help to encourage trade of the country. Their mission is to facilitate nation’s
business sector to become globally competitive by establishing and maintaining virtuous
foreign affairs relationship with other countries.

1.2 Objectives of the study

The general objective of doing internship is for the partial fulfillment of the requirement
for the degree of BBM. The purpose of internship is to give practical and professional
knowledge to the students. It helps students to understand the real working environment.
Furthermore, transforming the bookish knowledge into practical knowledge and to
understand how the concepts and theories are applied in the real working environment.

The specific objectives of our internship are as follows:

1. To explore the applicability of theoretical knowledge in practical workplace


2. To get the practical exposure and understand the institutional cultures and value
system of the corporate world
3. To develop skills and techniques directly applicable to our careers
4. To utilize the opportunity to understand informal organizational interrelationships
5. To develop managerial and communication skills to tackle real life situations
6. To observe and participate in business operations and decision making
7. To meet professional role models and potential mentors who can provide guidelines,
feedback, and support
8. To expand network of professional relationships and contacts
9. To analyze strengths, weakness, opportunities, and threats (SWOT) of FNCCI.

1.3 Methodology

This internship report is the study of particular subject backed by the collection,
compilation, presentation and interpretation of relevant information. It starts from the
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selection of the organization for the internship, performance of different kinds of
activities and placement in different parts of the organization and last collection of
various primary and secondary data. During the internship period, an intern was able to
collect the data relating to FNCCI by direct observation of the working patterns of staffs
and by performing the work herself. It is very difficult and time consuming to get all the
information through primary sources so intern used some secondary sources of data as
well. Some of these sources of secondary data are: Organization website and other
various materials from internet, annual general report of FNCCI, publications and
journals

1.3.1 Organization Selection

Organization selection is a crucial factor in an internship program because it is place


where intern can analyze the practical implication of the theoretical aspects learnt in the
classroom. As a student of BBM and specialization on Entrepreneurship and business,
intern wanted to gain experience somewhere other than banking sector which was
common option for many. So, intern selected FNCCI which is the umbrella organization
of the Nepalese private sector.

In order to get internship in FNCCI, intern submitted resume and recommendation letter
provided by the college. After the screening of intern’s CV by the Director of (FNCCI-
BCAN) Mr. Ishwor Shrestha, an intern was selected in that organization.

1.3.2 Placement

The intern was placed in head office of FNCCI, Teku. During the internship period, the
intern was placed in Human Resource department. FNCCI was friendly and supportive.
During an eight -week period in the FNCCI, intern got a chance to gain knowledge about
day-to-day activities of Human Resource Department. Intern also got chance to attend
various press conferences and meetings which helped to understand about the
institutional cultures and value system of the corporate world. During this period, intern
got full support and cooperation from the staff members and maintained congenial
working environment with each of them.

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1.3.3 Duration

The duration of internship has been defined for eight weeks by Tribhuvan University. In
the duration of 8 weeks intern got to work in Human Resource department. During this
period interns learned various interpersonal skills required in a work environment. It also
boosted intern’s confidence and improved communication skills.

Table 1.1
Internship placement and duration
Working hour 11 AM to 6 PM
Starting day 12th May 2019
Ending day 5th July 2019
Working duration Eight weeks
Supervisors Ishwor Shrestha
Working department Human Resource

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CHAPTER II
INTRODUCTION OF THE INDUSTRY

2.1 Background

Nepal, a country in South Asia, lies between the two emerging giants of the world – India
and China. This provides with a unique competitive advantage. It has preferential market
access and good economic relations with both these two fast growing economies. Though
Nepal is small in area, it has a market size bigger than that of many developed and
developing countries because of its relatively large population of more than 27 million.
Likewise, the increasing inflow of remittance has increased the consumption capacity of
the people. Nepal's GDP in 2017 was USD 24.47 billion.

Nepal has evolved in lots of ways in term of business. Upon the exclusion of
International relations, this country has emerged its own line of traditional business since
the medieval era. During the times where industrialization had not landed upon the
country's lap, it run its own basic industries like, woodwork, pottery, Nepal paper, etc.
These items still have not lost their charms. Currently these industries play a crucial role
in terms of original traditional business. With the commencement of private sectors, the
economy of the country leapt forward. Upon the vital call, people shifted their resource
interest towards private sectors more. Government based industry were found to be
lacking modernization. Their traditional ways of dealing with the service provision were
over powered by the private sectors. Comparatively, people preferred their services
rendered by the private sectors. The economic domain altered towards Private sectors;
whether it is Airline, Communication etc. (fncci, 2017)

Nepal became 147th member of the WTO IN 2004 and has preferential trade agreement
with both its neighbors, China and India. Nepal is also the member of SAARC and
SAFTA. Involvement in various multi and regional forums has provided Nepal with free
and preferential access to international market.

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Various important sectors of economy in Nepal are :

2.1.1 Agricultural industry

Nepal is an agricultural country having more than 60 percent people directly engaged in
farming. Farming is subsistent in nature and crop is mostly integrated with livestock. It
consists of food crops, cash crops, other crops, livestock, forestry, fishing etc. Nepal is
richly endowed with agro-biodiversity. Rice, maize, millet, wheat, barley and buckwheat
are the major staple food crops. Similarly, oilseeds, potato, tobacco, sugarcane, jute and
cotton are the important cash crops whereas lentil, gram, pigeon pea, black gram, horse
gram and soybean are the important pulse crops. Nepal is also famous for orthodox tea,
large cardamom, turmeric and zinger too. Most Nepalese farmers grow diversified crops
in order to hedge against erratic and uncertain weather and other unfavorable agronomic
conditions. Livestock is one of the important sources of cash income of the farm
households. The cash needs of the farm families are mainly met through the sale of milk,
yoghurt, cheese, ghee, Chhurpi, meat, egg and live animals and poultry. Generally, farm
families in mountains raise Yak or Chauri (Himalayan breed of cow) and sheep, in hills
cow, sheep, goat and rural poultry and in Terai buffalo, cow, goat and poultry. Poultry
husbandry is emerging enterprise in Terai and hills. Fresh water fish culture is another
emerging enterprise in Terai whereas rainbow trout in the hills and in the lower
mountains.

2.1.2 Mining and Quarrying sector

Nepal lies in the center of the 2,500 km Himalayan belt, which has favorable geography
for various mines and minerals. With almost 83% of its territory in mountainous regions,
Nepal is a developing country with vast natural resources including water, minerals,
forests, and a myriad of agricultural products and medicinal and aromatic plans. Nepal
has an abundance of minerals required for industry and construction, including the most
abundant, limestone, coal, talc, red clay, granite, marble, coal, gold, and precious and
semi-precious stones (tourmaline, aquamarine, ruby and sapphire)

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2.1.2.1 Recent updates in this sector

1. A large deposit of uranium has been discovered in Upper Mustang region of Nepal.
Preliminary research suggests that the deposit is spread over an area 10 km long and 3
km wide could be of highest grade. These findings have also been confirmed by the
International Atomic Energy Agency,

2. A large deposit of uranium has been discovered in Upper Mustang region of Nepal.
Preliminary research suggests that the deposit is spread over an area 10 km long and 3
km wide could be of highest grade. These findings have also been confirmed by the
International Atomic Energy Agency,

3. A large deposit of uranium has been discovered in Upper Mustang region of Nepal.
Preliminary research suggests that the deposit is spread over an area 10 km long and 3
km wide could be of highest grade. These findings have also been confirmed by the
International Atomic Energy Agency.

2.1.3 Manufacturing industry

As the manufacturing sector represents a major portion of the industry in Nepal, the
development of this sector is important to the government in terms of generating
employment opportunities, promoting trade, enhancing national income growth, and
alleviating poverty. It also offers economies of scale, technological progress, output
growth, productivity, positive spill-over effects and efficiency in terms of resource
utilization (compared to the agricultural sector, for example). The structural
transformation of Nepal’s economy over the last decade has brought with it significant
growth in the service sector, compared to the manufacturing and agriculture sectors.
However, a knowledge-based economy cannot be sustained unless it is adequately
supported by a growing manufacturing economy.

The manufacturing sector in Nepal can be broadly classified into three sub-sectors:6 fast
moving consumer goods (FMCGs), industrial goods, and consumer goods. FMCGs is the

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largest of these sub-sectors. Due to limited electricity (although this has become more
reliable since 2016) and lack of an enabling environment for manufacturing enterprises,
industrial goods constitute a relatively small portion at this moment; however, this sub-
sector is expected to grow as the economy matures and the enabling environment
improves. A detailed description of each sub-sector is provided below.

2.1.3.1 FMCGs (Fast moving consumer goods)

Food and beverages – Sugar, grains, mill products, oils and fats, dairy products, soft
drinks, spirits and beer

Tobacco – Cigarettes

Soap – Laundry and toilet soap

2.1.3.2 Industrial goods

Fabricated metal product – Cast iron, steel, structural metal products, tanks, reservoirs,
containers of metal and other fabricated metal products

Non-metallic mineral products – Clay building materials, porcelain and ceramic products,
cement, lime and plaster, articles made of concrete and plaster, and cut, shaped and
finished stone

Basic metal – Basic iron, steel, precious and other non–ferrous metals

Plastics and rubber products – Plastics and synthetic rubber in primary forms, rubber
tyres and tubes, re-treading and materials for rebuilding rubber tyres, and other rubber
and plastic products

Textiles – Fabrics, pashmina, yarn and other textiles (except for apparel)

2.1.3.3 Consumer goods

Electronics – Wire and cable, dry cell batteries, electric motors, generators and
transformers, television and radio receivers
Furniture – Wooden furniture
Leather and allied products – Tanned/processed leather (mainly wet blue) and leather
goods such as saddle, handbags, gloves and belts

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2.1.4 Construction sector

Nepal Constructions Industry is fast growing service industry in Nepal. Sound Political
system and policies helps to create good environment to grow. Constructions equipment
and materials market have grown by double after the great earthquake of 2015. Nepalese
Construction Industry contributed around 10 to 11 percentages to GDP and it uses around
35 percent of government budget. It is estimated that this sector is creating employment
opportunities to about one million people so it generate employment next to agricultural
sector in the country. Similarly about 60 percentages of the nation’s development budget
is spent through the use of contractors (Federation of Contractors Association of Nepal).
In the last two decade, there has been considerable progress in the construction industry.
During the period, the Nepalese contractors have been able to develop their management
skill, improve working capacity, financial and technical capabilities, and acquire suitable
construction equipments.

The leading brand constructions equipments are easily available to purchase and to rent
like: JCB, Komatsu, Case, Caterpillar and Tata construction deal with equipment like
excavators, loaders, rollers, backhoe loaders, wheel loaders, etc. Likewise, Doosan,
Hyundai, Kawasaki, Mahindra and Ashoka also have introduced various construction
equipments. The major chunk client for equipment are contractors, while real estate
developers, hydropower and mining projects, government departments like the
department for road, department of irrigation, brick industrialist etc .

2.1.5 Service sector:

The service sector is an important part of the economy. In the present time, it is the main
sources of income of the people living on this earth. Most of the people in developed
country are involved in services. People are engaged in the governmental organization,
non-governmental organization, international and domestic organization, and other
private sectors. The process of taking money by doing work or providing facilities to the
people is known as service.

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The service sector is providing employment opportunities to the many people which help
to decrease the unemployment problem from the country. In the context of Nepal, many
people are unemployed and moving to foreign countries for the employment
opportunities because of fewer industries in our country. Trade and commerce of our
country are also not in good condition. Looking for all these problems, service sectors are
established in our country. People are getting employment opportunities in various
sectors like private hospitals, restaurants, schools and colleges, and banks, hotels, etc.
which also increase the economic status of the people and its nation. But day by day
population is increasing rapidly due to which the state of employment problem is
existing. People go foreign countries to earn money to run their life and they send the
money into Nepal as remittance which also helps to increase the per capita income of the
nation. In the context of Nepal, agriculture and the industry are the backbones of the
nation but service is also another important part of the economic activity. The importance
of the agriculture is decreasing day by day because of the leading role of services sectors
in the country. Nowadays many people are running their livelihood from the service
sector and also upgrading their living standard. Nepal's government is getting much more
tax from the service sectors which increases the per capita income of a nation. So, in the
context of the Nepal, service sector plays very important role in running the people's'
livelihood and a nation. (Investment Board Nepal, 2018)

2.2 History of Business in Nepal

The evolution of business in Nepal can be divided into two parts:

1. Evolution of industry in Nepal

2. Evolution of trade in Nepal

2.2.1 Evolution of industry in Nepal

Industrial development is the key to rapid economic progress of a country. Handicrafts


and cottage industries have been in Nepal since ancient time,but industrial development
is still in its infancy. Historically, the industrial development process began after 1936
with the establishment of Biratnagar Jute Mill. It was the first joint stock company of
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Nepal established under the Company Act, 1936. This act has been revised in 1957, 1964
and 1997 (2053 Chaitra). Nepal Bank Limited was also established in 1937 for the
development and growth of industry and trade.

In between 1936 and 1949 a number of industries, particularly in the fields of cotton
textile, sugar, match, hydro power, rice and oil mills, and cigarettes were set up in the
south eastern and eastern Terai region. Between 1945 and 1949, the prevailing war-time
inflatory conditions and scarcity of goods in the market provided a rare opportunity to
these enterprises to make high profits. After the Second World War, the demand for the
goods produced in Nepal went into decline along with the profits which resulted fall in
confidence in industries and shutdowns.

The total number of public limited companies and proprietorship firms registered before
1950 reached the figures of 59 and 299 respectively.

In Nepal, development plans were implemented only from 1956(2013 B.S.). The First
Five-Year Plan was implemented in 1956-61. In order to encourage and assist the
development of private industry, an Industrial Development Center was established in
1957 which was converted to Nepal Industrial Development Corporation in 1959. In the
same year, Nepal Factory and Factory Workers Act was also passed to allow industrial
development. In the plan period Private Firm Registration Act, 1957 and Industrial
Policy, 1960 was announced. Balaju Industrial District was also established in the plan
period.

In the Second Three Year Plan (1962-65) eleven public enterprises were established i.e.
Birgunj Sugar Factory, Janakpur Cigarette Factory, etc. In the private sector sugar, metal,
handicraft, hotel, soap, biscuit and sweets industries, etc. were established. Patan and
Hetauda Industrial Estates were established in this plan period.

The Third Five Year Plan (1965-70) recognized industrialization as an essential


component of economic growth and gave it third priority. In this plan period, Bansbari
Leather and Shoe Factory, Agriculture Tools Factory, Himal Cement Company, Nepal
Tea Development Corporation, Dairy Development Corporation, etc. were established.

26
The Fourth, Fifth, Sixth, Seventh and Eighth Five Year Plans also emphasized the need to
attract private sector investment in industries.

During Eight plan HMG adopted privatization, economic liberalization and open market
policies. Keeping in mind the condition of public enterprises, HMG initiated privatization
efforts from the Eighth Plan. The new revised industrial policy (1992) has been greatly
liberalized and made transparent. Foreign Investment and Technology Transfer Act (B.S.
2050) was reviewed to attract foreign investment and to emphasize the transfer of
advanced technology and efficient management. The Ninth plan (1997-2001) continued
to emphasize on privatization and economic liberalization. The core objectives of the
Tenth plan (2002-2007) is to accelerate the pace of industrialization through increased
participation or private sector and to create additional employment in both rural and
urban areas to reduce poverty.

2.2.2 Evolution of trade in Nepal

Trade plays an important role in the economic development of a country. In the early
stage of economic development, Nepal's trade was limited with India and Tibet alone.
During that period the major exports from Nepal comprised rice, timber, herbs and
medical plants, and handicrafts, and the major import items were cloth, salt, medicines
and kerosene oil.

The year 1923 was a momentous year for the country. A 'Treaty of Peace and Friendship'
was concluded between the Government of Nepal and the Government of Great Britain.
As per the treaty, Nepal could carry on import trade free of duty via India. Thus, this
treaty was a landmark for Nepal to diversify its foreign trade.

India and Tibet, autonomous region of China are the traditional trading partners of Nepal
before 1950. With the formation of democratic government, Nepal and India signed a
trade treaty in 1950. Nepal's trade with overseas countries started only from 1956 after
the implementation of First Plan. As modernization was ushered in the country after
democracy development of trade also grew tremendously. In order to promote exports an
exporter's exchange entitlement scheme was introduced in 1961. Under this scheme, raw
jute was exported to a third country for the first time.

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Nepal pursued trade diversification policy since early 1960s, which got momentum from
Fourth plan. Nepal has been successful to diversify the trade at least country wise. In
fiscal year 1974/75 India's share in total trade of Nepal was 82.2 percent, while that of
other countries was mere 17.8 percent. But in fiscal year 1997/98 India's share in total
trade was mere 31.o percent while the share of other countries increased to 69.o percent.
However, in 2000/2001, India's share in total trade of Nepal came to 41.6 percent while
the share of other countries remained to 58.4 percent.

Since Eight plan, Nepal turned to open market economy and then adopted the policy of
liberalization of foreign trade. In Nepal, new Trade Policy 1992 has been implemented. It
aims to achieve dynamic growth in the trade sector through the creation of more income
and employment opportunities, attain favorable balance of payment situation by
increasing exports and earning more foreign exchange.

At present Nepal has trade agreement with seventeen countries. However, it is trading
with more than 80 countries of the world. The volume of trade has been constantly
increasing due to development of transport and communication, participation in
international trade fairs, membership of international organizations, liberal policy of third
countries towards Nepal. (Academia, 2018)

2.3 Various business opportunities in Nepal

There are various business opportunities in Nepal and they are described briefly below:

2.3.1 Hydropower

Nepal's hydropower potential has been estimated at about 83,000 MW and its
economically feasible potential is about 42000 MW .There is significant market for
domestic consumption which is growing at an annual rate of 10 percent as well as export
of power to its neighboring countries, especially to India, where the power demand is
growing. Foreign companies like SN power, GMR, Sutlej, Bhilwara, bras power, and
Three Gorges among others are already involved in the power sector of Nepal.

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2.3.2 Infrastructure

Development of infrastructure has been taken as the backbone of overall development of


Nepal. From the very beginning this sector has been receiving highest priority. The
Government of Nepal has promulgated the BOOT Act to attract private sector investment
in development. And after the earthquake it has even more opportunities.

2.3.3 Tourism

Nepal is well known as one of the best tourist destinations in the world. National
Geographic Adventure has listed it among the top-draw adventure destinations in the
world. Tourism sector is one of the sector with many opportunities in Nepal.

2.3.4 Mining and minerals

There are ample opportunities for the investors to invest in the commercially viable
mineral commodities in Nepal. Some of the proven economic mineral deposits have been
developed and are being used in industries like cement, industrial lime, agriculture lime,
dead burnt magnesite, and marble industries. Some small scale industries are using
limestone, dolomite, quartz, talc, coal, precious and semi-precious stones, brine water and
so forth.

2.3.5 Information and communication technology

Since the Government’s liberalization of ICT sector, it is growing at a rapid pace, with
heavy investment coming through FDIs. There is a lot of opportunities for investors in
the ICT sector in Nepal.

2.3.6 Agriculture

Nepal is predominantly an agricultural country. The majority of the population still


identifies agriculture as the main occupation. Agriculture provides employment for over
60 percent of the economically active population. There is huge possibility of turning
agriculture into commercial venture and starting industrial activities based on agriculture.

29
CHAPTER III
INTRODUCTION OF FNCCI
3.1 Background

The Federation of Nepalese Chamber of Commerce and Industry (FNCCI) is an umbrella


organization of the Nepalese private sector. It was established in 1965 with the aim of
promoting business and industry while protecting the rights and interests of business and
industrial communities. FNCCI has been playing key role in promoting business and
industry in the country. It provides inter alia, information, advisory, consultative,
promotional and representative services to business and government and organizes
training/workshop/seminar on regular basis.

The FNCCI Membership, at present, is comprised of:


105 District / Municipality Level Chambers in 75 Districts of Nepal (including 1
Observer chamber)
100 Commodity / Sectoral Associations

880 Leading public and private sector undertakings

20 Bi-national Chambers (including 8 observer chambers)

The FNCCI is represented in almost all national councils / boards / committees / policy
advisory bodies concerned with business and industry.

3.2Objectives

The FNCCI objectives are determined by its statute. The objectives are:
1. To promote the economic and social development of Nepal while protecting and
defending the rights and interests of the business persons of the entire country,
2. To make effective and significant contribution to the development of open market
economy while recognizing the changes taking place in the global arena,
3. To act as a supreme representative body of the trade and industry of the country while
supporting the national goals of self-reliant and independent national economy,
4. To foster cooperation with related national and foreign organizations.

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3.3 Vision and mission

The vision of the FNCCI is leading the nation’s economic progress. And the mission of
this organization is facilitating Nepalese businesses become globally competitive.

3.4 Functions

The functions of The FNCCI are determined by its objectives. The work it has been
involved in, during the recent past, includes:
1. Play a catalytic role in the business, industrial development in the country while
establishing sound industrial relations in the country,
2. Reinforce business community's commitment to the society,
3. Provide advisory services to government, lobby as and when required in formulation
and execution of business and industry related policies, acts and programs friendly to
the private sector,
4. Foster cooperation with related Nepali and foreign Organizations,
5. Provide up to date information to the business, government and the country at large,
6. Create awareness and muster business and industry initiatives on issues like quality,
social responsibility, corporate governance, campaigns against HIV/AIDS, child
labor, environment etc.

3.5 Goals

FNCCI- activities are guided by the following goals:


1. Professionalism in operation..
2. Partnership with government and development partner.
3. Commitment to fairness, competition, transparency, de-regulation, de-centralization
and de-licensing.
4. Confidence in market led private initiative.
5. Extensive consultation with stakeholders while deciding on common industry and
business views as and proposals.

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3.6 Major activities undertaken by FNCCI

The activities undertaken by FNCCI are categorized into two groups; ongoing activities
and completed activities.

3.6.1 Ongoing

1. Agro Enterprise Centre


2. Green Homes Project - UN-Habitat with support of European Union
3. Nepal Energy Efficiency Program (NEEP)
4. Standardization in the South and South East Asia (SESA)
5. Project FNCCI - GIZ INCLUDE Local Subsidy Project (Duration: 1.7.2014 to
30.01.2016)

3.6.2 Completed

1. FNCCI Strengthening Project (Project DP/NEP/88/019 Assistance to FNCCI) -


UNIDO
2. Economic Liberalization Project - USAID / Nepal
3. Industrial Relations Forum (IRF) - FNSt, Germany
4. PRODEC / FNCCI Joint Training Project
5. Small & Medium Enterprise Development Project - FNSt, Germany
6. Road Management and Finance Reform Implementation Committee
7. TBP on Child Labour Project - ILO (November 2003 - April 2006)
8. FNCCI Anti Corruption Project - DFID / ESP
9. HIV / AIDS Programme Project - UNTG / Nepal
10. Corporate Financial Governance (CFG) Project -
11. HIV / AIDS Advocacy Program : Communication Materials for Community and
Opinion Leaders (Phase-I) - UNDP-GFATM on HIV/AIDS in Nepal (1st August -
31st October 2005)
12. Advocacy for strengthening preventive services and providing a supportive
environment to access these services - District Orientation and Sensitization
Workshops - UNDP-GFATM on HIV/AIDS in Nepal (1st August - 31st October
2005)

32
13. HIV / AIDS Advocacy Programme (Phase II) - UNDP-GFATM on HIV/AIDS in
Nepal (1December 2005 - 30 June 2006)
14. Advocacy Programme on HIV / AIDS - UNDP-DFID (Fast Track) on HIV/AIDS in
Nepal (1st March 2006 - 30 August 2006)
15. Technology and Trade Information Promotion System (TIPS) - Asia Invest Program,
DEVNET
16. South Asian Alliance for Responsible Business (SARB)
17. Commercial Mediation Centre - USAID / ARD
18. Trade School - Nepal Government
19. HIV / AIDS Training & Advocacy Programme – APBCA.

3.7 Business services

Following are the main services being provided by FNCCI:


1. Representing the entire business community of the country in national and
international forums,
2. Preparing recommendations for promoting exports and investment,
3. Promoting joint ventures,
4. Providing expertise service to exporters, importers and investors,
5. Facilitating participation in national and international trade fairs and exhibitions,
6. Promoting better industrial relations,
7. Providing business information and research services,
8. Strengthening local chambers and associations,
9. Promoting entrepreneurship,
10. Conducting, on a regular basis, trainings, workshops, seminars on chamber
management, publication, information exchange, documentation, industrial relation,
productivity, entrepreneurship, quality management, environment etc,
11. Providing "One Stop" service to its members.

3.8 Various departments and the services

FNCCI has various departments and the services that it provides are as follows:

33
3.8.1 Agro Enterprise Centre

Agro enterprise centre (AEC), the agricultural wing of FNCCI was established in
September 1991 under the Cooperative Agreement between FNCCI and USAID/NEPAL.
Within past fifteen years. FNCCI/AEC made valuable contributions in Agro business
development and promotion. Since 01 October 2002, FNCCI/AEC has been reshaped
with more focused mission and vision and is taking a renewed role in representing the
private sector agro business community in the development of agriculture and agro
business in Nepal.

Objectives: It aims at providing comprehensive one stop market price information


services. It aims in providing agricultural commodity intelligence to wider audiences at
once.

3.8.2 Non-resident Nepali association department

Non-resident Nepali association (NRNA) was established with purpose of uniting and
binding the Nepali Diaspora under one umbrella on 11 October, 2003. In the course of
completing 8years of its existence NRNA has developed into a non-governmental global
organization and a network of Nepali origin by establishing National Coordination
Council (NCC) in 60 countries to represent its interests, concerns and commitments. It is
the duty and responsibility of every nation to promote, represent and safeguard the
welfare of its nationals or people of its origin having foreign nationality and this will
ultimately be in the interest of the nation. The national interest that can be fulfilled by the
Diasporas has not been hidden from the international areas. Keeping all these in mind, the
government of Nepal has given legal status to Nepali Diaspora by promulgating Non-
Resident Nepali Act 2064. For practical purposes Nepali citizens living outside South
Asian Association for Regional Cooperation (SAARC) member countries other than
SAARC nations are considered as NRNs.

Objectives: The objective of NRNA is to bring Nepali residing all over the world under
one umbrella, protect and promote their interest in and outside Nepal and utilize their
potential and resources for the welfare of Nepal. To achieve these objectives the
association shall conduct the following activities:

34
1. Promote and protect the rights and interest of Nepalese residing outside Nepal and to
promote Nepal,
2. Coordination among Nepali communities and their organization to establish global
network and a common platform to represent Nepali diaspora,
3. Mobilize the knowledge, skills ,capital and the resources in the disposal of NRNs for
the socio economic development of Nepal in coordination and partnership with
government, national and international institutions,
4. Preserve and promote Nepali culture and tourism globally.

3.8.3 Nepalese Young Entrepreneurs’ Forum Department

The Nepalese Young Entrepreneurs’ Forum (NYEF) is a membership based on non-


profit organization, established with an aim of creating outstanding entrepreneurs’
through idea exchange, fellowships, education, training, and advocacy among the Nepali
youth.

The forum was officially instituted by the FNCCI in September 26, 2003 as a National
Youth Business Forum. NYEF brings together young entrepreneurs within the country. It
promotes entrepreneurial mindset and a shared vision through an effective and much
needed networking of young entrepreneurs. The forum seeks to develop positive attitude
towards enterprises and business by educating the masses about the benefits of an
enterprise based free market economy.

35
3.9 Organizational structure of FNCCI

Figure 3.1

Organizational structure of FNCCI

Executive committee member board

President
Senior vice president Vice president

Director General

Industrial
Membership Enterprise Research
Finance and Services and Development Information
administration Co-ordination Division and
division Division International
Relation
Division

Trade And
FNCCI Industrial
Certificate of
Technical Relation and
Origin
Projects and HRD Division
Division
Units
One Director
One Director cum
a)Energy a)Employers Council
consultant
Efficiency Cell 1 Dy. Director, 2
3 Officers, 1
Officers 1 Assistant
Assistant
b)Trade School – 1
Committees/Forum
Officer
Trade Committee,
c)Trading/HRD Unit
Export promotion,
1 Officer,1 Assistant
Road Transport and
Transit

36
Source: FNCCI, Administrative section
3.10 Business code of conduct

This Code of Conduct shall come into force immediately.

1. Members of all associations and organizations affiliated to the FNCCI shall make
special efforts in abiding by the terms enunciated in the Business Code of Conduct as
follows.
2. All members shall hereby undertake to:
3. Refrain from engaging in business activities that goes against the interest of the State.
4. Pay special attention to the protection and promotion of public welfare in the conduct
of their business. Desist from activities that jeopardize fair conduct and public norms
and values.
5. Abstain from activities considered detrimental to the general health of the people.
6. Maintain smooth supply of quality goods and services in the market at fair prices. The
merchandise shall be of specified weights and standards. There shall be no
adulteration.
7. Refrain from activities likely to cause artificial shortages of goods in the market. In
the event of any shortages, shall not conduct business at unfair prices.
8. Abstain from the usage of merchandise or standards prohibited by law.
9. Maintaining faith in fair business competition, provide maximum benefit to the
consumers.
10. Oppose monopolistic business practices and controlled supply systems (e.g.
syndicates and cartels) and not be involved in any such groups or systems.
11. Settle business disputes through mutual consultations in an amicable and lawful
manner.
12. Give precedence to business transparency.
13. Make fair and proper utilization of credit and loans.
14. Show special sensitivity towards environmental protection.
15. Abide by prevalent statutes, laws and process.

37
16. Submit documents, papers, statements of accounts as well as pay taxes, tariffs and
levies as required by law in time.
17. Abstain from dealing in any goods categorized as forbidden or banned by law.
18. Refrain from providing donations or financial assistance to political parties or their
leaders with considerations of bearing in business deals or for personal benefits.
19. Fix a ceiling of the value of any gift or present to anyone as not to exceed Rs.5,000.
20. Observe the Business Code of Conduct endorsed by the FNCCI by self as well as
encourage others also to do likewise. (FNCCI, 2018)

38
CHAPTER IV
ANALYSIS OF ACTIVITIES PERFORMED

4.1 Background

The involvement as an intern in FNCCI was very fruitful from the aspect of gaining the
practical exposure of the real working environment. Facing various situations in the
organization helped me develop a new insight of how the works is performed in any
organization. It also gave intern various knowledge regarding the business activities
conducted in Nepal. This 8 weeks internship program helped intern link the theoretical
knowledge learned in the class room with real life scenarios. This chapter covers the
activities done during the internship tenure at Human Resource department of FNCCI as
the core focus at Head office, Teku, Kathmandu. The analysis of various activities
performed in Human Resource department in which intern got involved is given below:

4.1.1 Activities performed in Human Resource department

Research is considered as one of the most important division for any organization as it
provides valuable information throughout the department. Research and information
division in FNCCI, conducts various research to gain knowledge. They use two method
of information collections, primary and secondary sources. In primary data collection
various research are conducted whereas in secondary data collection information from
various government and non-governmental organization are collected. Information are
taken from genuine organization which provides authentic information. These
information is also evaluated and recorded in a simple and understandable format which
is later required by various departments and business organizations also.

The first and foremost thing internee did in the Research and information department
during the internship was, analysis of Nepal’s trade with SAARC nation in last five years.
The purpose of this analysis was to know how in last five years Nepal’s trade with
SAARC nation’s has changed. The trend of Nepal’s import and export with SAARC
nations in last five years can be analyzed from the following figure:

39
Figure 2: Import And Export Of Nepal With SAARC Nations

The above figure shows how our import with these nations is rapidly increasing and
export is decreasing. This means our import ratio is way higher than export ratio.

In this department, the major activity intern performed was record keeping of trade of
Nepal with many countries like American countries, South Asian countries, European
countries. Record keeping involves collecting data from Trade and Export Promotion
Centre and updating it in the record of FNCCI. It was very challenging and responsible
task because a small mistake can cause big errors. Intern had to separate each product that
is imported or exported according to their HS code (Harmonized Commodity Description
and Coding System) and then record the value and unit of products imported. At last
using these data, internee prepared trade balance of each country which makes it easier to
evaluate and understand the trade. Various other activities performed in the Research and
information division during the period of internship:

1. Assist in various research activities


2. Data evaluation and correction

40
3. Providing and transferring of the data and information from one department to other
departments and supervisors.
4. Filing and record keeping
5. Miscellaneous activities

4.1.2 Tax and Revenue division


Under tax and revenue division I performed the following activities.

1. Assisted my supervisors in preparing presentation for pre-budget interaction program.


2. I studied the budget of the Fiscal year 2076/77 and prepared a list of products in
which excise duty have been imposed or increased.

4.1.2.1 Participated in various programs


In the 8 weeks internship program intern got to show participation in various programs.
It was a great opportunity for intern and not everyone get this opportunity. Some of the
programs that intern got chance to participate are:

1. Pre budget interaction program


2. Post budget interaction program
3. Interaction program on “Social Security Fund ”

4.2 Problems solved


During these 8 weeks internship program internee got chance to deal with various
problems related to the work. These problems needed great focus and sincerity to solve
them. Some major problems solved by the intern are:

1. Helped my supervisors in preparing various presentations and documents.


2. Helped in organizing and proper operation of various activities like meetings and
seminars.
3. Helped in updating the records of FNCCI.
4. Helped in preparation for various programs.
5. Helped in daily activities of the organization.
6. Helped in transferring files and documents from one division to another

41
CHAPTER V
CONCLUSION
5.1 Lesson learnt

Everything that intern learned during the internship has and will provide innermost value.
The skills that intern developed during internship has made the intern more skillful
person than before which will undoubtedly helps to prosper and fly high in the future
crossing limits and reaching at the summit. The skills like communicating, time
managing, working in a team, working with seniors and supervisors, taking
responsibilities and many more acquired during internship will help the intern in the work
and as well as off the work in the future. It has taught the intern how to communicate
with the employees and clients in a different approach. It has made the intern more
interactive and smart which she will need in each and every step in future. The things
intern learned are described as follows:

5.1.1 Interpersonal Skills


Internship training helped to maintain good relationship with the customers. It helped to
enhance interpersonal skill by learning ways to interact with people. Positive attitude is
must in maintaining a good relationship. Being friendly with co-workers and giving
respect to superiors and love for subordinates is important.

5.1.2 Time Management skills


It is very important to manage time everywhere, mostly when someone is waiting for
you to get his job done. Customers’ issues have to be addressed very efficiently and fast.
While working as an intern in any organization, one becomes member of that
organization. The rules and regulations bind every single employee in organization. One
of professional skills learned is time management skill. One becomes strictly punctual
regarding arrival and departure time.

5.1.3 Network skill


During the internship, clients from various professional backgrounds had to be faced
daily. Maintaining good relationship with those clients helped to develop network. Also,

42
familiarizing with supervisor and other bosses of various departments helped to create
positive image in their perception.

5.1.4 Team working skill


The layout and work flow in FNCCI is designed so as to work as a team. The staffs have
to work as a team. Communication and coordination with other internee, department and
employees helped to develop teamwork skills.

5.1.5 Personal Evaluation


One of the most important learning during internship is that it helps individual identify
internal strengths and weakness. Interns are exposed to real world situation so if they are
capable to learn and use their skills to perform any tasks, it proves to be their strengths
and if they could not, it shows their weaknesses.

5.1.6 Emotional Stability


No matter what mood you are in, once you are inside your workplace, you need to focus
in your work rather than your mood swings. The personal emotion should not be
reflected on work which is very important in work career. Stability in mood while
handling customers and interacting with others is very essential at workplace.

5.1.7 Handle system and equipment


The internship experience helped to handle the department system and equipment in
office and at home too. For instance, Use of printer helped to develop technical skills.

5.1.8 Communication Skill


Communication is very important in every organization. Communication brings people
together. During the internship one understands that communication is most to deal with
clients. The more one interact with staffs and customers, more communication skill gets
improved. Therefore internship is a platform to improve communication skill. The more
you start communicating, the more you get confident.

43
5.2 SWOT Analysis
The SWOT analysis is an extremely useful tool for understanding and decision-making
for all sorts of situations in business and organizations. SWOT is an acronym for
Strengths, Weaknesses, Opportunities, and Threats. SWOT analysis is perfect for
business planning, strategic planning, competitor evaluation, marketing, business and
product development and research reports. The SWOT analysis enables companies to
identify the positive and negative influencing factors inside and outside of a company or
organization.

5.2.1 Strength

1. Employee benefits.
2. Broad network inside the country.
3. Strictly followed rules & regulation.
4. Strong communication inside and outside the organization.
5. Adoption of advanced technology
6. No competitors

5.2.2 Weakness

1. Unsatisfied staff
2. Bureaucracy
3. Lack of performance evaluation

5.2.3 Opportunities

1. International linkage
2. Support from government
3. Global recognition

5.2.4 Threats

1. Since FNCCI is a non-profitable organization and there is no any organization like


FNCCI , so the company has not many threats.
2. Internal conflict. (FNCCI, 2018)

44
5.3 CONCLUSION

The Federation of Nepalese Chamber of Commerce and Industry (FNCCI) Is an umbrella


of the Nepalese private sector. It was established in 1965 with the aim of promoting
business and industry while protecting the rights and interests of business and industrial
communities. FNCCI has been playing key role in promoting business and industry in the
country. This report has been prepared as per the academic requirement of the BBM
(Bachelor of Business Management) 8th semester program under Tribhuvan University.
Internship was really a good platform to learn and experience Banking and Financial
Sector. If there was no provision such as Internship, the interns would find it difficult to
face the Business world.

From the report prepared above it can be concluded that the internship program that is
conducted as a partial fulfillment of the requirement for BBM program has been
worthwhile in achieving its objectives of providing the practical application of the
theoretical knowledge. At the very beginning of my internship, Intern learned how to
work and adjust in the corporate environment besides family and college atmosphere. As
an intern, one of the important factors to be considered is time management, which Intern
learned while performing the task assigned within the given period. In addition to it,
Intern personally learned how important it is to be friendly and cooperative with the
employees. Intern learned to develop professional manners and cordial relationship with
colleagues and supervisor.

Internship has broadened intern’s knowledge, vision, ability, management skill and
confidence to perform in real working environment. It was a great opportunity to gain
practical knowledge of how business is conducted in Nepal. The practical cases are rather
different from that we study in theory. Further intern has also become versed to get
socialize with the diversified people, to deal with the senior staffs, and to deal with the
intern colleague so as to make the working environment cheerful, pleasant and friendlier.
Beside this, the supervisors were extremely helpful in guiding on our internship program.
The intern learned about the trade of Nepal with various countries. The intern also
learned about the international markets and the scope of international products in
Nepalese market and vice versa.

45
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