attfor Gill] ni) POEs eee Eee Ce GPA: 4.4¢ SARAH ALHELALI PROFESSIONAL SUMMARY Responsible and dedicated customer service representative with proven ‘multitasking and organizational skills Proficient operating in fast-paced environment to coordinate paperwork, process payments, and complete orders. Proactively manages shipments and coordinate deliveries with strong attention to detail and systematic approach. SKILLS. + Data confidentiality + Customer experience + Payment processing + Microsoft Office Suite WORK HISTORY February 2020 - Current KSMC.- Financial Specialist, Riyadh April 2018 - April 2019, noon.com - Customer Service Agent, Riyadh, Riyadh Region + Delivered consistently excellent customer service to guarantee postive company experiences. + Collaborated well with other customer agents to deliver consistent service across various platforms. + Continuously exceeded sales and service targets through consistent hard work and persistence. ADDITIONAL INFORMATION Courses completed Insurance basics - Introduction into project management professional (PMP) - Excellent customer service Leadership essentials = Principles of customer services - Fundamental of management